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Methods to analyze customer usage data in a product decision process:A systematic literature review 在产品决策过程中分析顾客使用数据的方法:系统的文献综述
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100277
Christian Micus , Simon Schramm , Markus Boehm , Helmut Krcmar

To remain competitive, companies must decide on new, desirable products. This can be achieved by integrating insights how customers use a product into the process of deciding on a new product. Currently, this process is primarily based on market research that can only reveal the intention of consumers. Through the digitization of products, companies have access to large amounts of customer data that allow the application of data analytics methods. We provide a taxonomy of artificial intelligence, machine learning and data analysis, so that the notion of data analytics can be defined. Thus, the terms customer usage data, as well as a generic, five-stage product decision process (PDP) are defined and differentiated from consumer data and the product development process. Eventually, we show which data analytics methods on customer usage data can be used in order to tackle current challenges within the PDP. We incorporate the results of our structured literature review by connecting selected examples to our concept of the PDP. Our insights help to apply the proper data analytics methods in the PDP and thereby address the interplay between product decision and product development. Finally, future research directions for data analytics methods on customer usage data are put forward.

为了保持竞争力,公司必须开发新的、受欢迎的产品。这可以通过将客户如何使用产品的洞察整合到决定新产品的过程中来实现。目前,这个过程主要是基于市场调查,只能揭示消费者的意图。通过产品的数字化,公司可以访问大量的客户数据,从而可以应用数据分析方法。我们提供了人工智能、机器学习和数据分析的分类,这样就可以定义数据分析的概念。因此,定义了术语客户使用数据,以及通用的五阶段产品决策过程(PDP),并将其与消费者数据和产品开发过程区分开来。最后,我们展示了客户使用数据的哪些数据分析方法可以用来解决PDP中当前的挑战。我们通过将选定的例子与我们的PDP概念联系起来,将结构化文献综述的结果纳入其中。我们的见解有助于在PDP中应用适当的数据分析方法,从而解决产品决策和产品开发之间的相互作用。最后,提出了客户使用数据分析方法的未来研究方向。
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引用次数: 0
Production planning decisions in the broiler chicken supply chain with growth uncertainty 具有增长不确定性的肉鸡供应链生产计划决策
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100273
Alfaima L. Solano-Blanco , Jaime E. González , Andrés L. Medaglia

Broiler chickens are specially raised for meat production and their supply chain is composed of breeders, hatcheries, feed mills, farms, slaughterhouses, wholesalers, and retailers. The coordination between supply chain players has great potential to streamline production and increase competitiveness in the market. A critical element in the decision-making process of this agri-system is the weight gain of broiler chickens. Variability in chicken growth patterns can affect production plans in practice. The most efficient weight estimation models require sensors in real-time, which are not available in many companies. Thus, some small farms require a simpler approach to adjust production planning based on the uncertainty of chickens’ weight while they transition to new technologies. This research proposes an optimization-based methodology for the integration of farms and slaughterhouses to plan production under chicken growth uncertainty. The methodology includes two models: (i) a two-stage stochastic model that supports lot-sizing and inventory management decisions while considering scenarios of chicken growth uncertainty; and (ii) a mixed-integer linear programming model that supports lot allocation. We present the results of implementing the methodology in a poultry company in Santa Marta (Colombia), where we improved costs by 8.6% while meeting tactical, biological, and biosecurity constraints.

肉鸡是专门为肉类生产而饲养的,它们的供应链由饲养员、孵化场、饲料厂、农场、屠宰场、批发商和零售商组成。供应链参与者之间的协调对于简化生产和提高市场竞争力具有巨大的潜力。这一农业系统决策过程中的一个关键因素是肉鸡的增重。鸡生长模式的变化会影响实际生产计划。最有效的权重估计模型需要实时传感器,而这在许多公司都无法实现。因此,一些小农场在过渡到新技术时,需要一种更简单的方法来根据鸡体重的不确定性调整生产计划。本研究提出了一种基于优化的方法,用于整合农场和屠宰场,以规划鸡生长不确定性下的生产。该方法包括两个模型:(i)在考虑鸡生长不确定性的情况下,支持批量和库存管理决策的两阶段随机模型;(ii)支持批号分配的混合整数线性规划模型。我们介绍了在圣玛尔塔(哥伦比亚)的一家家禽公司实施该方法的结果,在满足战术、生物和生物安全限制的情况下,我们将成本提高了8.6%。
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引用次数: 1
Corrigendum to modeling multicriteria group decision making as games from enhanced pairwise comparisons [Operations Research Perspectives 8 (2021) 100194] 从增强的两两比较中将多标准群体决策建模为游戏的勘误表[运筹学展望8 (2021)100194]
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2022.100239
Alexandre Bevilacqua Leoneti , Luiz Flavio Autran Monteiro Gomes
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引用次数: 0
One-parametric analysis of column-oriented linear programs 面向列线性规划的一参数分析
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100278
Torbjörn Larsson, Nils-Hassan Quttineh

A linear optimization problem which is amenable to column generation and contains a single parameter in the objective function is considered. We extend and adapt the standard linear programming column generation scheme to effectively and efficiently solve this problem for all values of the parameter. As a potential application we consider bi-objective discrete optimization and describe how the one-parametric column generation scheme can be used to form an outer approximation of the Pareto frontier for such a problem.

考虑了一个允许列生成且目标函数中只有一个参数的线性优化问题。我们对标准的线性规划列生成方案进行了扩展和改进,对参数的所有值都有效地解决了这一问题。作为一个潜在的应用,我们考虑了双目标离散优化,并描述了如何使用单参数列生成方案来形成这种问题的Pareto边界的外逼近。
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引用次数: 0
Efficiency in university hospitals: A genetic optimized semi-parametric production function 大学医院效率:一个遗传优化的半参数生产函数
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100279
Peter Wanke , Claudia Araujo , Yong Tan , Jorge Antunes , Roberto Pimenta

This paper investigates the social-welfare efficiency drivers of public university hospitals in Brazil by focusing on how the surrounding social welfare conditions may affect their performance. A novel Genetic Envelopment Analysis (GEA) approach is developed here to this end. Subsequently, LASSO regression is applied to filter the impact of social-welfare related variables –on efficiency scores. Results indicate that beds, number of employees and number of doctors are the influential factors in determining the efficiency level, while the operating scales are not relevant to the productivity level. We further find that there is a degree of difference related to the efficiency level among the hospitals in the sample. Finally, our results show that GEA estimates present higher discrimination and dispersion compared to DEA, SFA and TOPSIS, also GEA provides the most reliable and accurate results. In the second stage analysis, we find that female population ratio and high school ratio significantly affect the efficiency level in a negative manner, while the urban population ratio has a significant and positive impact. Based on these results, we provide important policy implications.

本文研究了巴西公立大学医院的社会福利效率驱动因素,重点研究了周围社会福利条件如何影响公立大学医院的绩效。为此,本文提出了一种新的遗传包络分析方法。随后,应用LASSO回归来过滤社会福利相关变量对效率得分的影响。结果表明,床位、员工数量和医生数量是决定效率水平的影响因素,而经营规模与生产力水平无关。我们进一步发现,样本医院之间的效率水平存在一定程度的差异。结果表明,与DEA、SFA和TOPSIS相比,GEA估计具有更高的判别性和分散性,结果更为可靠和准确。在第二阶段分析中,我们发现女性人口比例和高中学历比例对效率水平有显著的负向影响,而城市人口比例对效率水平有显著的正向影响。基于这些结果,我们提出了重要的政策启示。
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引用次数: 0
Retraction notice to “SIR model for the spread of COVID-19: A case study” [Operations Research Perspectives 10 (2023) 100265] 关于“新冠肺炎传播的SIR模型:案例研究”的撤稿通知[运筹学展望10 (2023)100265]
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100280
Ayoob Salimipour , Toktam Mehraban , Hevi Seerwan Ghafour , Noreen Izza Arshad , M.J. Ebadi
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引用次数: 0
A simulation-optimization approach for integrating physical and financial flows in a supply chain under economic uncertainty 经济不确定条件下供应链中物流与资金流整合的模拟优化方法
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100270
Ehsan Badakhshan , Peter Ball

In the last decade, increasing costs and organizational concerns regarding the funding and allocation of financial resources have led to significant attention being given to financial flow and its effects on planning decisions throughout supply chain networks. This study aims to develop a simulation-optimization model to integrate the financial and physical flows in a supply chain planning problem under economic uncertainty. The simulation-optimization model includes a mixed-integer linear programming model and a simulation-based optimization model that are connected through an iterative process. The economic value added (EVA) index is used to measure the financial performance of the supply chain. This study extends the literature on two research domains namely supply chain planning and finance and simulation-optimization modelling for supply chain management. The proposed model applies a scenario approach to cope with economic uncertainty in the supply chain. To demonstrate the efficiency of the proposed model, the performance of the proposed model in solving a test problem from the recent literature is compared with the performance of a conventional simulation-based optimization and mixed-integer linear programming approaches. The results of the study show a minimum of 6% improvement in the EVA obtained from the proposed simulation-optimization model compared to the EVA obtained from the simulation-based optimization model in all the studied scenarios. Moreover, the standard deviation of the EVA obtained from the proposed simulation-optimization model is at least 69% lower than the EVA obtained from the mixed integer programming model in all the studied scenarios. This shows that the proposed simulation-optimisation approach is more robust to economic uncertainty than the mixed-integer linear programming approach.

在过去十年中,成本的增加和组织对财政资源的资助和分配的担忧,导致人们高度关注资金流动及其对整个供应链网络规划决策的影响。本研究旨在开发一个模拟优化模型,以整合经济不确定性下供应链规划问题中的资金流和物理流。模拟优化模型包括通过迭代过程连接的混合整数线性规划模型和基于模拟的优化模型。经济增加值(EVA)指数用于衡量供应链的财务绩效。本研究扩展了两个研究领域的文献,即供应链规划和财务以及供应链管理的模拟优化建模。所提出的模型采用情景方法来应对供应链中的经济不确定性。为了证明所提出模型的有效性,将所提出模型在解决最近文献中的测试问题方面的性能与传统的基于模拟的优化和混合整数线性规划方法的性能进行了比较。研究结果显示,在所有研究场景中,与从基于模拟的优化模型获得的EVA相比,从所提出的模拟优化模型获得得到的EVA至少提高了6%。此外,在所有研究场景中,从所提出的模拟优化模型获得的EVA的标准偏差比从混合整数规划模型获得的标准偏差至少低69%。这表明,与混合整数线性规划方法相比,所提出的模拟优化方法对经济不确定性更具鲁棒性。
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引用次数: 0
A robust model for emergency supplies prepositioning and transportation considering road interruptions 考虑道路中断的应急物资预定位和运输的鲁棒模型
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100266
Wuyang Yu
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引用次数: 1
Offshore windmill and substation maintenance planning with Distance, Fuel consumption and Tardiness optimisation 海上风电和变电站的维护计划与距离,燃料消耗和延迟优化
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2023.100267
E. De Kuyffer, K. Shen, L. Martens, W. Joseph, T. De Pessemier

Despite a lot of research about predictive maintenance for onshore and offshore windmill farms, nearly no investigation has been performed to obtain the optimal sequence in which windmills are to be served in a predefined time frame. The higher fuel costs and the increasing time pressure on maintenance jobs urge the need for optimisation, so offshore windmills can be serviced at minimal costs and within a limited time frame. To minimise distance travelled, fuel consumption and average tardiness of all maintenance tasks to be carried out, a multi-objective, non-dominated sorting island model of genetic algorithms is used.

The following novel contributions are realised: (i) A multi-objective island model is used, where on each island a different genetic algorithm is used to minimise a separate cost function per island. (ii) A set of non-dominated maintenance sequences, shown as a Pareto plane, are computed and (iii) these optimal solutions can be used by the planner to select the route to be followed by the CTV when travelling from windmill to windmill during a maintenance sequence.

Tests on two of the islands have resulted in a relative improvement of around 65 to 70% on fuel consumption and distance in relation to a random sequence, while the third island has generated a relative gain of 69% in average weighed tardiness. The three islands combined have resulted in a set of Pareto optimal sequences for offshore windmill maintenance.

尽管对陆上和海上风电场的预测性维护进行了大量研究,但几乎没有进行任何调查来获得在预定义的时间框架内为风电场提供服务的最佳顺序。更高的燃料成本和维护工作日益增加的时间压力迫切需要优化,因此海上风车可以在有限的时间内以最低的成本提供服务。为了最大限度地减少要执行的所有维护任务的行驶距离、燃料消耗和平均延误,使用了遗传算法的多目标、非支配排序岛模型。实现了以下新贡献:(i)使用多目标岛屿模型,其中在每个岛屿上使用不同的遗传算法来最小化每个岛屿的单独成本函数。(ii)计算一组非主导维护序列,如Pareto平面所示,并且(iii)规划者可以使用这些最优解来选择CTV在维护序列期间从一个风车行进到另一个风车时要遵循的路线。在其中两个岛屿上进行的测试表明,与随机序列相比,燃料消耗和距离相对改善了约65%至70%,而第三个岛屿的平均称重延误相对增加了69%。这三个岛屿的结合产生了一组海上风车维护的帕累托最优序列。
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引用次数: 0
Optimal manufacturer's cost sharing ratio, shipping policy and production rate – A two-echelon supply chain 最优的制造商成本分担率、运输政策和生产率——两级供应链
IF 2.5 4区 管理学 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE Pub Date : 2023-01-01 DOI: 10.1016/j.orp.2022.100264
Avi Herbon, Israel David

We analyze an integrated inventory supply chain and seek the optimal production lot, optimal production rate, and optimal (integer) number of shipments per production lot. An increasing need for higher operational efficiency, as well as growing competition among multiple products for a limited storage capacity, is driving retailers to require more frequent shipping. This imposes pressure on suppliers to share the shipping cost with retailers. The sharing ratio of the shipment cost has not previously been considered within the context of an integrated supply chain. Therefore, we contribute to the literature by investigating this entirely new parameter, assuming that the shipment cost is shared between a manufacturer and a retailer. We also consider a distributed supply chain in which each party optimizes its own cost. We analyze the problem of finding the optimal sharing ratio of the shipment cost for such a supply chain and show that there exists a specific choice of shipment cost-sharing ratio (set by the manufacturer) that results in total costs similar to those obtained in the integrated inventory model. We develop deterministic models that provides basic insights into the investigated problem. Through mathematical analysis of a nested-designs model, we provide intermediate results (which are of interest in their own right) as well as optimal analytical solutions. We show, through numerical examples, that in the scenario where each party optimizes its own cost, the manufacturer's shipment cost is a central control variable in the sense that it affects the costs of both parties.

我们分析了一个集成的库存供应链,并寻求最优生产批次、最优生产率和每个生产批次的最优(整数)出货量。对更高运营效率的需求日益增长,以及多种产品对有限存储容量的竞争日益激烈,促使零售商要求更频繁的运输。这给供应商带来了与零售商分担运输成本的压力。运输成本的分摊比例以前没有在集成供应链的背景下被考虑过。因此,我们通过研究这个全新的参数来为文献做出贡献,假设运输成本在制造商和零售商之间共享。我们还考虑了一个分布式供应链,其中每一方都在优化自己的成本。我们分析了这样一个供应链的运输成本最优分担比例问题,并表明存在一个特定的运输成本分担比例选择(由制造商设定),其结果与综合库存模型中得到的总成本相似。我们开发确定性模型,为所研究的问题提供基本的见解。通过对嵌套设计模型的数学分析,我们提供了中间结果(它们本身就很有趣)以及最佳分析解决方案。我们通过数值例子表明,在各方优化其自身成本的情况下,制造商的运输成本是一个中心控制变量,因为它影响双方的成本。
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引用次数: 1
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Operations Research Perspectives
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