Pub Date : 2023-12-15DOI: 10.1108/jsit-08-2022-0200
A. O. Ojo, Olawole Fawehinmi, C. Tan, Oluwayomi Toyin Ojo
Purpose In recent years, Malaysia has seen a dramatic change in the landscape of financial transactions due to the fast growth of mobile payment systems. This study aims to examine the technological, organisational and environmental (TOE) factors of merchants’ adoption intention to use mobile payment platforms essential for the continuing development and profitability of these cutting-edge payment options. Design/methodology/approach The research model was developed from the TOE framework and tested with the data collected from 120 merchants in Malaysia. The partial least squares structural equation modelling technique was used in analysing the collected data. Findings Technology readiness and competitor pressure were directly related to merchants' mobile payment adoption intention and indirectly through perceived strategic value. Also, perceived ease of use and perceived strategic value were significant predictors of the adoption intention of mobile payment. Originality/value This model demonstrates the relevance of TOE in explaining merchants' mobile payment adoption intention, with implications for policy and strategy to support the broader adoption of mobile payment platforms in Malaysia.
{"title":"Merchant adoption intention of mobile payment platforms in Malaysia","authors":"A. O. Ojo, Olawole Fawehinmi, C. Tan, Oluwayomi Toyin Ojo","doi":"10.1108/jsit-08-2022-0200","DOIUrl":"https://doi.org/10.1108/jsit-08-2022-0200","url":null,"abstract":"\u0000Purpose\u0000In recent years, Malaysia has seen a dramatic change in the landscape of financial transactions due to the fast growth of mobile payment systems. This study aims to examine the technological, organisational and environmental (TOE) factors of merchants’ adoption intention to use mobile payment platforms essential for the continuing development and profitability of these cutting-edge payment options.\u0000\u0000\u0000Design/methodology/approach\u0000The research model was developed from the TOE framework and tested with the data collected from 120 merchants in Malaysia. The partial least squares structural equation modelling technique was used in analysing the collected data.\u0000\u0000\u0000Findings\u0000Technology readiness and competitor pressure were directly related to merchants' mobile payment adoption intention and indirectly through perceived strategic value. Also, perceived ease of use and perceived strategic value were significant predictors of the adoption intention of mobile payment.\u0000\u0000\u0000Originality/value\u0000This model demonstrates the relevance of TOE in explaining merchants' mobile payment adoption intention, with implications for policy and strategy to support the broader adoption of mobile payment platforms in Malaysia.\u0000","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138998029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-14DOI: 10.1108/jsit-05-2023-0082
Xuan Tai Mai, Trang Nguyen
Purpose Using features of social media, peer-to-peer (P2P) mobile payment enables users to foster social interaction every time transactions are made. Given the increasing popularity of social features in P2P mobile payment applications, it is worth understanding how these components contribute to users’ switching behavior between conventional mobile payment and P2P mobile payment services. By treating sociability of P2P mobile payment as a pull factor, this study aims to extend the push–pull–mooring framework in the context of P2P mobile payment. Design/methodology/approach A questionnaire survey was conducted to obtain data. Respondents from the USA were exclusively selected due to the emerging number of P2P mobile payment users and the volume of transactions in this country. Based on a sample of 232 Amazon Mechanical Turk mobile payment users, the authors tested the hypotheses using the partial least squares structural equation model technique with SmartPLS software version 3. Findings The finding reveals that sociability is triggered by social presence, social benefit and social support within the P2P mobile payment platform. Moreover, dissatisfaction with perceived enjoyment of conventional mobile payment (push factor), customer innovativeness (mooring factor) and sociability of P2P mobile payment (pull factor) jointly influence users’ intention to switch to P2P mobile payment services, and subsequently drive their migration behavior. Originality/value Unlike past research that mainly focuses on utilitarian-related factors, to the best of the authors’ knowledge, this study is among the first to thoroughly examine the sociability features of P2P mobile payment service as a form of a social-centric system.
{"title":"Switching behaviors in peer-to-peer mobile payment applications: the role of sociability","authors":"Xuan Tai Mai, Trang Nguyen","doi":"10.1108/jsit-05-2023-0082","DOIUrl":"https://doi.org/10.1108/jsit-05-2023-0082","url":null,"abstract":"\u0000Purpose\u0000Using features of social media, peer-to-peer (P2P) mobile payment enables users to foster social interaction every time transactions are made. Given the increasing popularity of social features in P2P mobile payment applications, it is worth understanding how these components contribute to users’ switching behavior between conventional mobile payment and P2P mobile payment services. By treating sociability of P2P mobile payment as a pull factor, this study aims to extend the push–pull–mooring framework in the context of P2P mobile payment.\u0000\u0000\u0000Design/methodology/approach\u0000A questionnaire survey was conducted to obtain data. Respondents from the USA were exclusively selected due to the emerging number of P2P mobile payment users and the volume of transactions in this country. Based on a sample of 232 Amazon Mechanical Turk mobile payment users, the authors tested the hypotheses using the partial least squares structural equation model technique with SmartPLS software version 3.\u0000\u0000\u0000Findings\u0000The finding reveals that sociability is triggered by social presence, social benefit and social support within the P2P mobile payment platform. Moreover, dissatisfaction with perceived enjoyment of conventional mobile payment (push factor), customer innovativeness (mooring factor) and sociability of P2P mobile payment (pull factor) jointly influence users’ intention to switch to P2P mobile payment services, and subsequently drive their migration behavior.\u0000\u0000\u0000Originality/value\u0000Unlike past research that mainly focuses on utilitarian-related factors, to the best of the authors’ knowledge, this study is among the first to thoroughly examine the sociability features of P2P mobile payment service as a form of a social-centric system.\u0000","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139001673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-06DOI: 10.1108/jsit-11-2022-0266
Muneza Kagzi, Sayantan Khanra, Sanjoy Kumar Paul
Purpose From a technological determinist perspective, machine learning (ML) may significantly contribute towards sustainable development. The purpose of this study is to synthesize prior literature on the role of ML in promoting sustainability and to encourage future inquiries. Design/methodology/approach This study conducts a systematic review of 110 papers that demonstrate the utilization of ML in the context of sustainable development. Findings ML techniques may play a vital role in enabling sustainable development by leveraging data to uncover patterns and facilitate the prediction of various variables, thereby aiding in decision-making processes. Through the synthesis of findings from prior research, it is evident that ML may help in achieving many of the United Nations’ sustainable development goals. Originality/value This study represents one of the initial investigations that conducted a comprehensive examination of the literature concerning ML’s contribution to sustainability. The analysis revealed that the research domain is still in its early stages, indicating a need for further exploration.
{"title":"Machine learning for sustainable development: leveraging technology for a greener future","authors":"Muneza Kagzi, Sayantan Khanra, Sanjoy Kumar Paul","doi":"10.1108/jsit-11-2022-0266","DOIUrl":"https://doi.org/10.1108/jsit-11-2022-0266","url":null,"abstract":"Purpose From a technological determinist perspective, machine learning (ML) may significantly contribute towards sustainable development. The purpose of this study is to synthesize prior literature on the role of ML in promoting sustainability and to encourage future inquiries. Design/methodology/approach This study conducts a systematic review of 110 papers that demonstrate the utilization of ML in the context of sustainable development. Findings ML techniques may play a vital role in enabling sustainable development by leveraging data to uncover patterns and facilitate the prediction of various variables, thereby aiding in decision-making processes. Through the synthesis of findings from prior research, it is evident that ML may help in achieving many of the United Nations’ sustainable development goals. Originality/value This study represents one of the initial investigations that conducted a comprehensive examination of the literature concerning ML’s contribution to sustainability. The analysis revealed that the research domain is still in its early stages, indicating a need for further exploration.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135584220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-30DOI: 10.1108/jsit-03-2023-0056
Ali Balapour, Rajiv Sabherwal, Varun Grover
Purpose Mobile apps usually have a short lifespan, and this prevents the majority from surviving long enough to generate revenue for their developers. To address this issue, this study aims to recognize the role of engagement and immersion and develops a cognitive-affective theoretical framework to associate these factors with the lifespan of an app. Moreover, the authors focus on gaming apps because of their dominance on mobile platforms, and because a few of them become lucrative while the majority perish within a few weeks. Design/methodology/approach This study uses a longitudinal survey-based approach to collect data on one of the popular gaming apps (Pokémon Go), which received international attention. The design focuses on identifying factors that extend the lifespan of the app and affects users’ decision to continue or stop using the app over time. The authors use the survival analysis and structural equation modeling to analyze the theoretical framework. Findings The authors find the centrality of the users’ experience of immersion to extend the mobile app lifespan. Engagement influences immersion and immersion predicts users’ decision to continue or stop using the app. Users’ experience of immersion increases the probability of the apps’ survival by 12%. Originality/value To the best of the authors’ knowledge, this is the only study that proposes a theoretical framework, meticulously investigates the factors that can lead to survival of a mobile app and uses longitudinal data for the empirical analysis.
{"title":"The relationship between immersive experience and shelf life of mobile apps: an empirical study of a gaming application","authors":"Ali Balapour, Rajiv Sabherwal, Varun Grover","doi":"10.1108/jsit-03-2023-0056","DOIUrl":"https://doi.org/10.1108/jsit-03-2023-0056","url":null,"abstract":"Purpose Mobile apps usually have a short lifespan, and this prevents the majority from surviving long enough to generate revenue for their developers. To address this issue, this study aims to recognize the role of engagement and immersion and develops a cognitive-affective theoretical framework to associate these factors with the lifespan of an app. Moreover, the authors focus on gaming apps because of their dominance on mobile platforms, and because a few of them become lucrative while the majority perish within a few weeks. Design/methodology/approach This study uses a longitudinal survey-based approach to collect data on one of the popular gaming apps (Pokémon Go), which received international attention. The design focuses on identifying factors that extend the lifespan of the app and affects users’ decision to continue or stop using the app over time. The authors use the survival analysis and structural equation modeling to analyze the theoretical framework. Findings The authors find the centrality of the users’ experience of immersion to extend the mobile app lifespan. Engagement influences immersion and immersion predicts users’ decision to continue or stop using the app. Users’ experience of immersion increases the probability of the apps’ survival by 12%. Originality/value To the best of the authors’ knowledge, this is the only study that proposes a theoretical framework, meticulously investigates the factors that can lead to survival of a mobile app and uses longitudinal data for the empirical analysis.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136018906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-23DOI: 10.1108/jsit-07-2022-0164
Parinda Doshi, Priti Nigam, Bikramjit Rishi
Purpose This paper aims to conceptualize a framework drawn upon the self-regulation theory to study the effect of system quality features on the continuous usage intention of social network users. The study explores the relationship among the selected variables and identifies the determinants of continuous usage intention of social networks. Design/methodology/approach A survey method was used to collect data from 301 male and 311 female social network users to test the research model with the help of the structural equation modelling technique. Findings The results show a difference between male and female social media users for the continuous usage intention of social networks. A substantial difference in the relationship was seen between the attitude and continuous usage intention, where female social network users had a more robust and significant relationship than their male counterparts. Originality/value This study uses the self-regulation theory to understand the continuous usage intention of social networks in the Indian context. This research study contributes to the existing literature on social networks/social media and the adoption intention.
{"title":"System quality features and continuous usage intention of social network users: a multi-group analysis with gender","authors":"Parinda Doshi, Priti Nigam, Bikramjit Rishi","doi":"10.1108/jsit-07-2022-0164","DOIUrl":"https://doi.org/10.1108/jsit-07-2022-0164","url":null,"abstract":"Purpose This paper aims to conceptualize a framework drawn upon the self-regulation theory to study the effect of system quality features on the continuous usage intention of social network users. The study explores the relationship among the selected variables and identifies the determinants of continuous usage intention of social networks. Design/methodology/approach A survey method was used to collect data from 301 male and 311 female social network users to test the research model with the help of the structural equation modelling technique. Findings The results show a difference between male and female social media users for the continuous usage intention of social networks. A substantial difference in the relationship was seen between the attitude and continuous usage intention, where female social network users had a more robust and significant relationship than their male counterparts. Originality/value This study uses the self-regulation theory to understand the continuous usage intention of social networks in the Indian context. This research study contributes to the existing literature on social networks/social media and the adoption intention.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135366126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose As one of the most cutting-edge technologies in the digital age, facial enhancement technology (FET) has greatly enhanced consumer online shopping experience and brought new e-commerce opportunities for cosmetics retailers. The purpose of this paper is to extend the unified theory of acceptance and use of technology (UTAUT) model in the context of FET. In addition to the concepts from the original model, the new FET-UTAUT model features (low) body esteem, social media addiction and FET adoption. Design/methodology/approach A purposive sampling of FET users in China via an online questionnaire yields 473 respondents. To analyze the data, this research uses the structural equation modeling method via statistical package for the social sciences and analysis of a moment structures software. A two-step approach, exploratory factor analysis and confirmatory factor analysis, was used to test the hypotheses and generate the findings. Findings Performance expectancy, effort expectancy, social influence, facilitating conditions and (low) body esteem have positive relationships with FET adoption. FET adoption has a positive relationship with online purchase intention of branded color cosmetics, and the empirical evidence for the moderating role of social media addiction in the relationship between FET adoption and online purchase intention is inconclusive. Originality/value This research extends the traditional UTAUT model by proposing a novel FET-UTAUT model that incorporates additional key concepts such as body esteem, FET adoption and social media addiction. Managerial implications of this research are provided for FET designers and branded color cosmetic retailers.
{"title":"Using facial enhancement technology (FET) in online sales of branded color cosmetics","authors":"Yuling Wei, Jhanghiz Syahrivar, Hanif Adinugroho Widyanto","doi":"10.1108/jsit-12-2022-0282","DOIUrl":"https://doi.org/10.1108/jsit-12-2022-0282","url":null,"abstract":"Purpose As one of the most cutting-edge technologies in the digital age, facial enhancement technology (FET) has greatly enhanced consumer online shopping experience and brought new e-commerce opportunities for cosmetics retailers. The purpose of this paper is to extend the unified theory of acceptance and use of technology (UTAUT) model in the context of FET. In addition to the concepts from the original model, the new FET-UTAUT model features (low) body esteem, social media addiction and FET adoption. Design/methodology/approach A purposive sampling of FET users in China via an online questionnaire yields 473 respondents. To analyze the data, this research uses the structural equation modeling method via statistical package for the social sciences and analysis of a moment structures software. A two-step approach, exploratory factor analysis and confirmatory factor analysis, was used to test the hypotheses and generate the findings. Findings Performance expectancy, effort expectancy, social influence, facilitating conditions and (low) body esteem have positive relationships with FET adoption. FET adoption has a positive relationship with online purchase intention of branded color cosmetics, and the empirical evidence for the moderating role of social media addiction in the relationship between FET adoption and online purchase intention is inconclusive. Originality/value This research extends the traditional UTAUT model by proposing a novel FET-UTAUT model that incorporates additional key concepts such as body esteem, FET adoption and social media addiction. Managerial implications of this research are provided for FET designers and branded color cosmetic retailers.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135667050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-19DOI: 10.1108/jsit-10-2021-0221
Rajat Kumar Behera, Pradip Kumar Bala, Prabin Kumar Panigrahi, Shilpee A. Dasgupta
Purpose Despite technological advancements to enhance patient health, the risks of not discovering the correct interactions and trends in digital health are high. Hence, a careful policy is required for health coverage tailored to needs and capacity. Therefore, this study aims to explore the adoption of a cognitive computing decision support system (CCDSS) in the assessment of health-care policymaking and validates it by extending the unified theory of acceptance and use of technology model. Design/methodology/approach A survey was conducted to collect data from different stakeholders, referred to as the 4Ps, namely, patients, providers, payors and policymakers. Structural equation modelling and one-way ANOVA were used to analyse the data. Findings The result reveals that the behavioural insight of policymakers towards the assessment of health-care policymaking is based on automatic and reflective systems. Investments in CCDSS for policymaking assessment have the potential to produce rational outcomes. CCDSS, built with quality procedures, can validate whether breastfeeding-supporting policies are mother-friendly. Research limitations/implications Health-care policies are used by lawmakers to safeguard and improve public health, but it has always been a challenge. With the adoption of CCDSS, the overall goal of health-care policymaking can achieve better quality standards and improve the design of policymaking. Originality/value This study drew attention to how CCDSS as a technology enabler can drive health-care policymaking assessment for each stage and how the technology enabler can help the 4Ps of health-care gain insight into the benefits and potential value of CCDSS by demonstrating the breastfeeding supporting policy.
{"title":"Adoption of cognitive computing decision support system in the assessment of health-care policymaking","authors":"Rajat Kumar Behera, Pradip Kumar Bala, Prabin Kumar Panigrahi, Shilpee A. Dasgupta","doi":"10.1108/jsit-10-2021-0221","DOIUrl":"https://doi.org/10.1108/jsit-10-2021-0221","url":null,"abstract":"Purpose Despite technological advancements to enhance patient health, the risks of not discovering the correct interactions and trends in digital health are high. Hence, a careful policy is required for health coverage tailored to needs and capacity. Therefore, this study aims to explore the adoption of a cognitive computing decision support system (CCDSS) in the assessment of health-care policymaking and validates it by extending the unified theory of acceptance and use of technology model. Design/methodology/approach A survey was conducted to collect data from different stakeholders, referred to as the 4Ps, namely, patients, providers, payors and policymakers. Structural equation modelling and one-way ANOVA were used to analyse the data. Findings The result reveals that the behavioural insight of policymakers towards the assessment of health-care policymaking is based on automatic and reflective systems. Investments in CCDSS for policymaking assessment have the potential to produce rational outcomes. CCDSS, built with quality procedures, can validate whether breastfeeding-supporting policies are mother-friendly. Research limitations/implications Health-care policies are used by lawmakers to safeguard and improve public health, but it has always been a challenge. With the adoption of CCDSS, the overall goal of health-care policymaking can achieve better quality standards and improve the design of policymaking. Originality/value This study drew attention to how CCDSS as a technology enabler can drive health-care policymaking assessment for each stage and how the technology enabler can help the 4Ps of health-care gain insight into the benefits and potential value of CCDSS by demonstrating the breastfeeding supporting policy.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135666613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-16DOI: 10.1108/jsit-03-2022-0060
Amal Dabbous, Karine Aoun Barakat
Purpose The spread of fake news represents a serious threat to consumers, companies and society. Previous studies have linked emotional arousal to an increased propensity to spread information and a decrease in people’s ability to recognize fake news. However, the effect of an individual’s emotional state on fake news sharing remains unclear, particularly during periods of severe disruptions such as pandemics. This study aims to fill the gap in the literature by elucidating how heightened emotions affect fake news sharing behavior. Design/methodology/approach To validate the conceptual model, this study uses a quantitative approach. Data were collected from 212 online questionnaires and then analyzed using the structural equation modeling technique. Findings Results of this study show that positive emotions have indirect effects on fake news sharing behavior by allowing users to view the quality of information circulating on social media in a more positive light, and increasing their socialization behavior leading them to share fake news. Negative emotions indirectly impact fake news sharing by affecting users’ information overload and reinforcing prior beliefs, which in turn increases fake news sharing. Research limitations/implications This study identifies several novel associations between emotions and fake news sharing behavior and offers a theoretical lens that can be used in future studies. It also provides several practical implications on the prevention mechanism that can counteract the dissemination of fake news. Originality/value This study investigates the impact of individuals’ emotional states on fake news sharing behavior, and establishes four user-centric antecedents to this sharing behavior. By focusing on individuals’ emotional state, cognitive reaction and behavioral response, it is among the first, to the best of the authors’ knowledge, to offer a multidimensional understanding of individuals’ interaction with news that circulates on social media.
{"title":"The influence of emotions on online information sharing behavior","authors":"Amal Dabbous, Karine Aoun Barakat","doi":"10.1108/jsit-03-2022-0060","DOIUrl":"https://doi.org/10.1108/jsit-03-2022-0060","url":null,"abstract":"Purpose The spread of fake news represents a serious threat to consumers, companies and society. Previous studies have linked emotional arousal to an increased propensity to spread information and a decrease in people’s ability to recognize fake news. However, the effect of an individual’s emotional state on fake news sharing remains unclear, particularly during periods of severe disruptions such as pandemics. This study aims to fill the gap in the literature by elucidating how heightened emotions affect fake news sharing behavior. Design/methodology/approach To validate the conceptual model, this study uses a quantitative approach. Data were collected from 212 online questionnaires and then analyzed using the structural equation modeling technique. Findings Results of this study show that positive emotions have indirect effects on fake news sharing behavior by allowing users to view the quality of information circulating on social media in a more positive light, and increasing their socialization behavior leading them to share fake news. Negative emotions indirectly impact fake news sharing by affecting users’ information overload and reinforcing prior beliefs, which in turn increases fake news sharing. Research limitations/implications This study identifies several novel associations between emotions and fake news sharing behavior and offers a theoretical lens that can be used in future studies. It also provides several practical implications on the prevention mechanism that can counteract the dissemination of fake news. Originality/value This study investigates the impact of individuals’ emotional states on fake news sharing behavior, and establishes four user-centric antecedents to this sharing behavior. By focusing on individuals’ emotional state, cognitive reaction and behavioral response, it is among the first, to the best of the authors’ knowledge, to offer a multidimensional understanding of individuals’ interaction with news that circulates on social media.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136078598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1108/JSIT-05-2021-0085
C. Wolverton
{"title":"The co-evolution of remote work and expectations in a COVID-19 world utilizing an expectation disconfirmation theory lens","authors":"C. Wolverton","doi":"10.1108/JSIT-05-2021-0085","DOIUrl":"https://doi.org/10.1108/JSIT-05-2021-0085","url":null,"abstract":"","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62170188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-05-28DOI: 10.1108/JSIT-09-2014-0068
Jaakko Sinisalo, Heikki Karjaluoto, Saila Saraniemi
Purpose – The purpose of this paper is to examine the barriers associated with the adoption and use of mobile sales force automation (SFA) systems from a salesperson’s perspective. Design/methodology/approach – A qualitative investigation of two business-to-business companies was conducted. Data collected from ten semi-structured interviews with directors or sales managers were analyzed to understand the main barriers to SFA system adoption. Findings – The study confirms the existence of three barriers (customer knowledge, quality of information and the characteristics of mobile devices) to a mobile SFA system use and identifies two additional barriers: lack of time and optimization issues. Research limitations/implications – The explorative nature of the study and the qualitative method employed limit the generalizability of the results. The propositions could be further validated and tested with a wider population. Practical implications – Organizations wishing to speed the adoption of a mobile SFA syst...
{"title":"Barriers to the use of mobile sales force automation systems: a salesperson’s perspective","authors":"Jaakko Sinisalo, Heikki Karjaluoto, Saila Saraniemi","doi":"10.1108/JSIT-09-2014-0068","DOIUrl":"https://doi.org/10.1108/JSIT-09-2014-0068","url":null,"abstract":"Purpose – The purpose of this paper is to examine the barriers associated with the adoption and use of mobile sales force automation (SFA) systems from a salesperson’s perspective. Design/methodology/approach – A qualitative investigation of two business-to-business companies was conducted. Data collected from ten semi-structured interviews with directors or sales managers were analyzed to understand the main barriers to SFA system adoption. Findings – The study confirms the existence of three barriers (customer knowledge, quality of information and the characteristics of mobile devices) to a mobile SFA system use and identifies two additional barriers: lack of time and optimization issues. Research limitations/implications – The explorative nature of the study and the qualitative method employed limit the generalizability of the results. The propositions could be further validated and tested with a wider population. Practical implications – Organizations wishing to speed the adoption of a mobile SFA syst...","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JSIT-09-2014-0068","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62171178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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