Pub Date : 2000-12-01DOI: 10.1108/13287260080000754
H. Viktor, H. Arndt
A major challenge facing management in developed countries is improving the performance of knowledge and service workers, i.e. the decision and policy makers. In a developing country such as South Africa, with a well‐developed business sector, this need, especially in government, is even more crucial. South Africa has to face many new challenges in the 21st century ‐ growing environmental concerns, massive social and economic inequalities, high occurrences of HIV, low productivity, massive unemployment and the nation’s evolving role in Africa, amongst others. The importance of a sound science and technology policy framework to address these pressing issues cannot be overemphasised This paper discusses the construction of a knowledge‐base from a data repository concerning a South African National Research and Technology (NRT) Audit. This knowledge‐base is to be used as an aid when developing a science and technology policy framework for South Africa. The knowledge‐base is constructed using the cooperative ...
{"title":"Combining data mining and human expertise for making decisions, sense and policies","authors":"H. Viktor, H. Arndt","doi":"10.1108/13287260080000754","DOIUrl":"https://doi.org/10.1108/13287260080000754","url":null,"abstract":"A major challenge facing management in developed countries is improving the performance of knowledge and service workers, i.e. the decision and policy makers. In a developing country such as South Africa, with a well‐developed business sector, this need, especially in government, is even more crucial. South Africa has to face many new challenges in the 21st century ‐ growing environmental concerns, massive social and economic inequalities, high occurrences of HIV, low productivity, massive unemployment and the nation’s evolving role in Africa, amongst others. The importance of a sound science and technology policy framework to address these pressing issues cannot be overemphasised This paper discusses the construction of a knowledge‐base from a data repository concerning a South African National Research and Technology (NRT) Audit. This knowledge‐base is to be used as an aid when developing a science and technology policy framework for South Africa. The knowledge‐base is constructed using the cooperative ...","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"4 1","pages":"33-56"},"PeriodicalIF":0.0,"publicationDate":"2000-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287260080000754","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62338076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2000-12-01DOI: 10.1108/13287260080000755
P. Blakey, C. Phillips, Julie Bunnell
Training is a critical factor in enabling users to make effective use of their computers. A variety of training methods have been proposed in the literature. These training methods will be considered within the framework of procedural and conceptual training, with special reference to their application in the training of novice end users in the use of applications software. The impact of learning styles and other user characteristics on the selection of training methods for use in this area is discussed. Finally, a current research programme to explore the effectiveness of training methods for novice end users is briefly described.
{"title":"Training methods and user characteristics in end user computing","authors":"P. Blakey, C. Phillips, Julie Bunnell","doi":"10.1108/13287260080000755","DOIUrl":"https://doi.org/10.1108/13287260080000755","url":null,"abstract":"Training is a critical factor in enabling users to make effective use of their computers. A variety of training methods have been proposed in the literature. These training methods will be considered within the framework of procedural and conceptual training, with special reference to their application in the training of novice end users in the use of applications software. The impact of learning styles and other user characteristics on the selection of training methods for use in this area is discussed. Finally, a current research programme to explore the effectiveness of training methods for novice end users is briefly described.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"4 1","pages":"57-70"},"PeriodicalIF":0.0,"publicationDate":"2000-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287260080000755","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62338139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2000-12-01DOI: 10.1108/13287260080000756
P. Pendharkar, J. Rodger
client/server(C/S) systems have revolutionized the systems development approach. Among the drivers of the C/S systems is the lower price/performance ratio compared to the mainframe‐based transaction processing systems. Data mining is a process of identifying patterns in corporate transactional and operational databases (also called data warehouses). As most Fortune 500 companies are moving quickly towards the client server systems, it is increasingly becoming important that a data mining approaches should be adapted for C/S systems. In the current paper, we describe different data mining approaches that are used in the C/S systems.
{"title":"Data mining using client/server systems","authors":"P. Pendharkar, J. Rodger","doi":"10.1108/13287260080000756","DOIUrl":"https://doi.org/10.1108/13287260080000756","url":null,"abstract":"client/server(C/S) systems have revolutionized the systems development approach. Among the drivers of the C/S systems is the lower price/performance ratio compared to the mainframe‐based transaction processing systems. Data mining is a process of identifying patterns in corporate transactional and operational databases (also called data warehouses). As most Fortune 500 companies are moving quickly towards the client server systems, it is increasingly becoming important that a data mining approaches should be adapted for C/S systems. In the current paper, we describe different data mining approaches that are used in the C/S systems.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"4 1","pages":"72-82"},"PeriodicalIF":0.0,"publicationDate":"2000-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287260080000756","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62338413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2000-03-01DOI: 10.1108/13287260080000749
N. Kock, K. Hilmer, C. Standing, S. Clark
This article is based on a position paper for the “Collaboration Technologies Support of Learning Process” track of the 2000 Americas Conference on Information Systems. In it, the track chairs examine past research and future challenges related to the topic of the conference track. The paper builds on published empirical and theoretical research on the use of collaboration technologies to support learning processes. Its focus is on a key element of learning, namely knowledge communication. Key empirical studies and relevant theories are reviewed. The paper concludes with suggestions for future research.
{"title":"Supporting learning processes with collaboration technologies: A brief look at past research and challenges that lie ahead","authors":"N. Kock, K. Hilmer, C. Standing, S. Clark","doi":"10.1108/13287260080000749","DOIUrl":"https://doi.org/10.1108/13287260080000749","url":null,"abstract":"This article is based on a position paper for the “Collaboration Technologies Support of Learning Process” track of the 2000 Americas Conference on Information Systems. In it, the track chairs examine past research and future challenges related to the topic of the conference track. The paper builds on published empirical and theoretical research on the use of collaboration technologies to support learning processes. Its focus is on a key element of learning, namely knowledge communication. Key empirical studies and relevant theories are reviewed. The paper concludes with suggestions for future research.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"4 1","pages":"1-7"},"PeriodicalIF":0.0,"publicationDate":"2000-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287260080000749","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62337993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2000-03-01DOI: 10.1108/13287260080000750
David P. Paper, R. Chang, J. Rodger
The purpose of the research is to explore the role of creativity (in business process improvement paradigms) among Japanese organizations and US organizations. Although US and Japanese organizations may use differently terminology, the general idea of process improvement (to add value to products and/or services that exceed customer expectations) is embraced by both. What is not clear is the way in which organizations in the two countries implement change. Eight organizations participated in the study: four organizations from Japan and four from the US. Results of the study revealed that US organizations tend to desire faster change to improve performance. They want to adopt state‐of‐the‐art methodologies and invest heavily in technology to transform their organizations quickly. In contrast, Japanese organizations prefer incremental change as it conforms to their culture and way of life. However, US organizations are beginning to realize that process improvement is greatly enhanced by changing the culture...
{"title":"The role of creativity in business improvement paradigms: US versus Japanese firms","authors":"David P. Paper, R. Chang, J. Rodger","doi":"10.1108/13287260080000750","DOIUrl":"https://doi.org/10.1108/13287260080000750","url":null,"abstract":"The purpose of the research is to explore the role of creativity (in business process improvement paradigms) among Japanese organizations and US organizations. Although US and Japanese organizations may use differently terminology, the general idea of process improvement (to add value to products and/or services that exceed customer expectations) is embraced by both. What is not clear is the way in which organizations in the two countries implement change. Eight organizations participated in the study: four organizations from Japan and four from the US. Results of the study revealed that US organizations tend to desire faster change to improve performance. They want to adopt state‐of‐the‐art methodologies and invest heavily in technology to transform their organizations quickly. In contrast, Japanese organizations prefer incremental change as it conforms to their culture and way of life. However, US organizations are beginning to realize that process improvement is greatly enhanced by changing the culture...","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"4 1","pages":"8-22"},"PeriodicalIF":0.0,"publicationDate":"2000-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287260080000750","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62338008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2000-03-01DOI: 10.1108/13287260080000751
F. Deek, J. A. McHugh, S. R. Hiltz
This paper discusses methodology and technology to aid students learning programming. We have identified and integrated the problem solving and program development skills and knowledge students need to apply when programming with the cognitive activities required to accomplish these tasks. We then developed a composite methodological/software environment that supports the overall process of programming in a manner that gives appropriate weight to both language issues and problem solving. The results of a classroom evaluation of the method and the tool are then presented.
{"title":"Methodology and technology for learning programming","authors":"F. Deek, J. A. McHugh, S. R. Hiltz","doi":"10.1108/13287260080000751","DOIUrl":"https://doi.org/10.1108/13287260080000751","url":null,"abstract":"This paper discusses methodology and technology to aid students learning programming. We have identified and integrated the problem solving and program development skills and knowledge students need to apply when programming with the cognitive activities required to accomplish these tasks. We then developed a composite methodological/software environment that supports the overall process of programming in a manner that gives appropriate weight to both language issues and problem solving. The results of a classroom evaluation of the method and the tool are then presented.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"4 1","pages":"23-35"},"PeriodicalIF":0.0,"publicationDate":"2000-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287260080000751","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62338068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1999-12-01DOI: 10.1108/13287269980000747
J. V. Akkeren, A. Cavaye
The adoption of Internet technologies by the small business sector is important to their on‐going survival. Yet, given the opportunities and benefits that Internet technologies can provide it has been shown that Australian small businesses are relatively slow in adopting them. This paper develops a model from recent literature on the facilitators and inhibitors to the adoption of Internet technologies by small business. Cross‐case analysis of findings from three case studies are presented. Findings indicate that perceived lack of business benefit, mistrust of the IT industry and lack of understanding of Internet technologies are major inhibitors to Internet adoption by small business.
{"title":"Factors affecting entry‐level internet technology adoption by small business in Australia ‐ evidence from three cases","authors":"J. V. Akkeren, A. Cavaye","doi":"10.1108/13287269980000747","DOIUrl":"https://doi.org/10.1108/13287269980000747","url":null,"abstract":"The adoption of Internet technologies by the small business sector is important to their on‐going survival. Yet, given the opportunities and benefits that Internet technologies can provide it has been shown that Australian small businesses are relatively slow in adopting them. This paper develops a model from recent literature on the facilitators and inhibitors to the adoption of Internet technologies by small business. Cross‐case analysis of findings from three case studies are presented. Findings indicate that perceived lack of business benefit, mistrust of the IT industry and lack of understanding of Internet technologies are major inhibitors to Internet adoption by small business.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"3 1","pages":"33-48"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287269980000747","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62340192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1999-12-01DOI: 10.1108/13287269980000748
Judith A. Symonds
The differences between urban and rural Internet capability have emerged as a very important issue in recent years. In Australia, the problem has been addressed partly, through providing support for public regional Internet Facilities such as Internet Cafes. The economic merits of public Internet facilities in regional and rural areas are well promoted. This study explores these economic benefits, as well as some very valuable social benefits not often recognised. An exploratory research design is employed and data from in‐depth interviews with four public Internet facilities is analysed. The study draws conclusions about the balance between economic and social issues in managing the Internet. These findings have implications for the future development of public regional Internet facilities.
{"title":"Social and economic benefit in public regional internet facilities","authors":"Judith A. Symonds","doi":"10.1108/13287269980000748","DOIUrl":"https://doi.org/10.1108/13287269980000748","url":null,"abstract":"The differences between urban and rural Internet capability have emerged as a very important issue in recent years. In Australia, the problem has been addressed partly, through providing support for public regional Internet Facilities such as Internet Cafes. The economic merits of public Internet facilities in regional and rural areas are well promoted. This study explores these economic benefits, as well as some very valuable social benefits not often recognised. An exploratory research design is employed and data from in‐depth interviews with four public Internet facilities is analysed. The study draws conclusions about the balance between economic and social issues in managing the Internet. These findings have implications for the future development of public regional Internet facilities.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"3 1","pages":"49-61"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287269980000748","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62340363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1999-12-01DOI: 10.1108/13287269980000745
Moonsang Chung, Zong-Tae Bae, Jinjoo Lee
This paper proposes a new hierarchical approach toward MIS evaluation, which emphasizes the evaluation of the strategic aspects of MIS, as well as the evaluations of the activities of MIS functions and the quality of application systems. Based on the previous studies and the preliminary field survey, concepts and contents of three hierarchical evaluation types such as system‐oriented, function‐oriented and strategy‐oriented evaluations were presented, and four propositions were drawn. The surveys of 130 Korean firms, conducted in 1991 and 1997 successively, show that majority of firms use system‐oriented or function‐oriented evaluation type, although the usage rate of strategy‐oriented type is slightly higher in 1997 than in 1991 and most MIS managers consider the strategy‐oriented evaluation as the ideal one. It is also found that the firms of higher MIS maturity use the strategy‐oriented evaluation type, and the firms with strategy‐oriented evaluation type show a higher MIS performance. Results of this ...
{"title":"Evaluating MIS performance: Comparison of three hierarchical evaluation types","authors":"Moonsang Chung, Zong-Tae Bae, Jinjoo Lee","doi":"10.1108/13287269980000745","DOIUrl":"https://doi.org/10.1108/13287269980000745","url":null,"abstract":"This paper proposes a new hierarchical approach toward MIS evaluation, which emphasizes the evaluation of the strategic aspects of MIS, as well as the evaluations of the activities of MIS functions and the quality of application systems. Based on the previous studies and the preliminary field survey, concepts and contents of three hierarchical evaluation types such as system‐oriented, function‐oriented and strategy‐oriented evaluations were presented, and four propositions were drawn. The surveys of 130 Korean firms, conducted in 1991 and 1997 successively, show that majority of firms use system‐oriented or function‐oriented evaluation type, although the usage rate of strategy‐oriented type is slightly higher in 1997 than in 1991 and most MIS managers consider the strategy‐oriented evaluation as the ideal one. It is also found that the firms of higher MIS maturity use the strategy‐oriented evaluation type, and the firms with strategy‐oriented evaluation type show a higher MIS performance. Results of this ...","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"3 1","pages":"1-16"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287269980000745","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62340510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1999-12-01DOI: 10.1108/13287269980000746
T. Castleman, D. Coulthard
If IS educators are to provide their students with an understanding of the overall context in which they will develop professional careers, they must have good information about graduates’ employment destinations and their workforce experiences. That information is difficult to obtain from standard data collections. This paper explores the early job experiences of IS graduates using survey and interview data. While the graduates have a strong IS professional orientation and experience friendly work environments, their expectations of access to interesting work, career advice and opportunities for advancement appear to outstrip their experience in the workplace.
{"title":"Not just a job: Preparing graduates for careers in the IS workforce","authors":"T. Castleman, D. Coulthard","doi":"10.1108/13287269980000746","DOIUrl":"https://doi.org/10.1108/13287269980000746","url":null,"abstract":"If IS educators are to provide their students with an understanding of the overall context in which they will develop professional careers, they must have good information about graduates’ employment destinations and their workforce experiences. That information is difficult to obtain from standard data collections. This paper explores the early job experiences of IS graduates using survey and interview data. While the graduates have a strong IS professional orientation and experience friendly work environments, their expectations of access to interesting work, career advice and opportunities for advancement appear to outstrip their experience in the workplace.","PeriodicalId":38615,"journal":{"name":"Journal of Systems and Information Technology","volume":"3 1","pages":"17-32"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/13287269980000746","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62340532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：