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Positioning and Branding Tourism Destinations for Global Competitiveness最新文献

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Learning From Others 向他人学习
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH008
Lee Lai Meng, Asmat-Nizam Abdul-Talib
Theme parks are important products for the leisure and tourism industry of any country. They have become a globalized commodity that transcends countries and cultures. With the global rise in anxieties and the stress of modern living, consumers are looking for an antidote for these circumstances, and an escape to the theme park is an ideal solution for many. The developments of theme parks are capital intensive and require much commitment from the investor or developer of the said theme park. Thus, it is critical for potential investors of theme parks to identify the critical factors for the success of theme parks. Marketing literature and research has indicated that authenticity of the product as well as the staging of experiences as the main factor influencing consumer's decision to buy a leisure or tourism product. This case study focuses on the Genting Group Malaysia and their foray into the theme park industry. By observing and learning from other theme parks' success and failures, it is hoped that future theme park developments will be able to maximize their chances of success.
主题公园是任何国家休闲旅游产业的重要产品。它们已经成为一种超越国家和文化的全球化商品。随着全球焦虑和现代生活压力的增加,消费者正在寻找一种解药来缓解这些情况,对许多人来说,逃到主题公园是一个理想的解决方案。主题公园的开发是资本密集型的,需要主题公园的投资者或开发商做出很大的承诺。因此,对于主题公园的潜在投资者来说,确定主题公园成功的关键因素至关重要。市场营销文献和研究表明,产品的真实性以及体验的分期是影响消费者决定购买休闲或旅游产品的主要因素。本案例主要研究马来西亚云顶集团及其进入主题公园行业的尝试。通过观察和学习其他主题公园的成功和失败,希望未来的主题公园开发能够最大限度地提高其成功的机会。
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引用次数: 1
Antecedents of Behavioral Intention Towards Sustainable Tourism Destination 可持续旅游目的地行为意向的前因
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH006
Sahar Hosseinikhah Choshaly, M. Mirabolghasemi
Tourism is one of the most important aspects for the development of the service sector and today is indeed an activity of considerable global economic importance. The purpose of this chapter is to examine the factors of environmental attitude, motivation, word-of-mouth, belief, and familiarity to predict the tourists' intention to select sustainable tourist destination in Isfahan province, which is one of the tourist attractions in Iran. This chapter is one of the first to develop and empirically test a model in the context of sustainable tourist destination in Iran using variables such as belief and familiarity.The respondents include 150 local tourists at different tourism locations in Isfahan state. This study uses a non-probability convenience sampling approach. Data is analyzed using SPSS and smart PLS software. The results indicate that the most influential factors that affect sustainable tourism destination in this case study are familiarity, environmental attitude, and motivation.
旅游业是服务业发展最重要的方面之一,今天确实是一项具有相当大的全球经济重要性的活动。本章的目的是研究环境态度、动机、口碑、信念和熟悉度等因素,以预测游客在伊斯法罕省选择可持续旅游目的地的意愿,伊斯法罕省是伊朗的旅游景点之一。本章是第一个在伊朗可持续旅游目的地的背景下开发和实证检验模型的章节之一,使用诸如信念和熟悉度等变量。受访者包括伊斯法罕州不同旅游地点的150名当地游客。本研究采用非概率方便抽样方法。数据分析使用SPSS和智能PLS软件。研究结果表明,影响可持续旅游目的地的主要因素是熟悉度、环境态度和动机。
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引用次数: 0
Nation Branding and Tourism Development in Nigeria 尼日利亚的国家品牌和旅游发展
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH011
F. Endong
The Nigerian image crisis is a colossal problem that has caught the attention of successive Nigerian governments since independence. Since the country's return to democratic rule in 1999, various nation-branding campaigns have been initiated by the Nigerian administration to redress the situation. Some of these campaigns include the “Nigerian Image Project,” the “Heart of Africa Project,” the “Rebranding Nigeria” campaign, the “Nigeria: Our Heritage Project,” and the “Fascinating Nigeria” concept, which, despite their enormous budgets and activities, have yielded only patchy fruits, leaving the country's image crisis to persist and warrant more efficacious solutions. This chapter reviews some of these nation branding initiatives examining the extent to which they have included tourism branding and development. The chapter specifically seeks answers to the following research questions: How does nation branding affect tourism? To what extent have nation branding campaigns tackled the Nigerian image crisis? and To what extent have these campaigns given attention to tourism development in Nigeria?
尼日利亚的形象危机是一个巨大的问题,自独立以来一直引起尼日利亚历届政府的注意。自1999年尼日利亚恢复民主统治以来,尼日利亚政府发起了各种国家品牌宣传活动,以纠正这种情况。这些活动包括“尼日利亚形象项目”、“非洲之心项目”、“重塑尼日利亚品牌”、“尼日利亚:我们的遗产项目”和“迷人的尼日利亚”概念,尽管这些活动有巨大的预算和活动,但只产生了零星的成果,使该国的形象危机持续存在,需要更有效的解决方案。本章回顾了其中一些国家品牌倡议,考察了它们在多大程度上包括旅游品牌和发展。本章具体寻求以下研究问题的答案:国家品牌如何影响旅游业?国家品牌宣传活动在多大程度上解决了尼日利亚的形象危机?这些活动在多大程度上引起了人们对尼日利亚旅游业发展的关注?
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引用次数: 1
Culture and the City 文化与城市
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH005
M. Massi, C. Piancatelli, S. Pancheri
This chapter focuses on the case of Matera, one of the less developed cities in the South of Italy, known as the “shame of Italy” for many years, which has recently been selected by the Council of European Ministers to be the European Capital of Culture in 2019. Matera 2019 has been chosen to illustrate how arts and culture can be particularly critical drivers of rebranding and repositioning of “tough” cities. The chapter emphasizes how the contribution of the city private and public stakeholders has played a crucial role in the rebranding process. Through in-depth interviews with two of main stakeholders involved in the development of the Matera 2019 concept (i.e., the Director of the Matera 2019 Committee, Paolo Verri, and the Mayor of the city, Raffaello De Ruggieri), this chapter will provide practical insights for arts and culture-based rebranding aimed at repositioning a place that has a reputation of “tough” city.
本章主要以意大利南部欠发达城市之一马泰拉为例,多年来被称为“意大利之耻”,最近被欧洲部长理事会选为2019年欧洲文化之都。选择Matera 2019来说明艺术和文化如何成为“艰难”城市重塑品牌和重新定位的关键驱动力。本章强调了城市私人和公共利益相关者如何在品牌重塑过程中发挥关键作用。通过对参与马泰拉2019概念发展的两个主要利益相关者(即马泰拉2019委员会主任Paolo Verri和市长Raffaello De Ruggieri)的深入访谈,本章将为以艺术和文化为基础的品牌重塑提供实用的见解,旨在重新定位一个拥有“强硬”城市声誉的地方。
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引用次数: 0
Ecotourism in Asia 亚洲生态旅游
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH009
R. Wallace
Noting the significant impact that tourism has on ecosystems and their local communities, ecotourism has emerged as an alternative that seeks to find a “win-win” strategy for all parties involved. With growing tourism throughout Asia and active development of many ecosystems, ecotourism has the promise to mend the social and economic gap while also ensuring a positive ecological impact over time. This chapter seeks to understand how sustainability and conservation fit into the core values of the ecotourism industry, as well as, how the industry plans for the short-term and long-term effects of their actions. Two important relationships are then explored in-depth because of their significance to the current and future state of ecotourism in Asia. Working with mass media, a strong brand may be created, thus increasing tourism to a destination site and ensuring that it is sustained over time. And through key partnerships, like those of local communities, ecotourism may have the potential to mutually benefit the people and the places tourists come to visit.
注意到旅游业对生态系统及其当地社区的重大影响,生态旅游已成为一种寻求为所有有关各方找到“双赢”战略的替代方案。随着亚洲旅游业的发展和许多生态系统的积极发展,生态旅游有望弥补社会和经济差距,同时也确保随着时间的推移产生积极的生态影响。本章旨在了解可持续发展和保护如何融入生态旅游业的核心价值,以及该行业如何规划其行动的短期和长期影响。然后深入探讨了两个重要的关系,因为它们对亚洲生态旅游的当前和未来状态具有重要意义。与大众媒体合作,可以创建一个强大的品牌,从而增加目的地的旅游业,并确保它持续一段时间。通过关键的伙伴关系,比如与当地社区的伙伴关系,生态旅游可能有潜力为人民和游客到访的地方带来互利。
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引用次数: 2
Marketing and Branding Initiatives for Local Food and Tourism Identity of Terengganu, Malaysia 马来西亚登嘉楼当地食品和旅游身份的营销和品牌倡议
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH001
M. Jalis
This chapter focuses on Terengganu and seeks to explore its local food and tourism development as well as marketing and branding initiatives. Within the context of local food, tourism, and destination marketing and branding studies, scholars continuously contest the truth of food as the core traveling purpose among tourists to visit a particular tourist destination. It was found that, recently, many tourist destinations have utilized local food as part of marketing and branding initiatives to position and stimulate appealing image in every tourists' eyes and mind. Therefore, using the case of Terengganu in Malaysia, this chapter explores and discusses the details of local cuisine and tourism employed by Tourism Terengganu (i.e., the state tourism board – STB) to market and brand the state worldwide. Terengganu is located in between two states (i.e., Kelantan and Pahang) on the east coast region of West Malaysia. Keropok lekor, nasi dagang, satar, akok, nasi kerabu, laksam, ketupat sotong, and lempeng nyior are among local food specialties in Terengganu. These dishes are often being displayed and marketed worldwide in various tourism marketing and used as promotional tools to speak about Terengganu and its tourism identity. Results from archival documents analysis have found that Tourism Terengganu employed various types of marketing and branding initiatives to promote Terengganu's local food and tourism industry domestically and internationally. All of these create and establish local food and tourism identity of Terengganu as part of destination branding efforts.
这一章的重点是登嘉楼,并试图探索其当地的食品和旅游发展,以及营销和品牌倡议。在当地美食、旅游、目的地营销和品牌研究的背景下,学者们不断争论美食作为游客访问特定旅游目的地的核心旅游目的的真实性。研究发现,最近,许多旅游目的地都利用当地的食物作为营销和品牌推广的一部分,以定位和刺激吸引人的形象在每个游客的眼睛和心灵。因此,本章以马来西亚登嘉楼为例,探讨和讨论登嘉楼旅游局(即国家旅游局- STB)在全球范围内推广和推广该州的当地美食和旅游业的细节。登嘉楼位于西马来西亚东海岸两个州(即吉兰丹和彭亨州)之间。Keropok lekor, nasi dagang, satar, akok, nasi kerabu, laksam, ketupat sotong和lempeng nyior是登嘉楼的当地特色食品。这些菜肴经常在世界各地的各种旅游营销中被展示和销售,并被用作宣传登嘉楼及其旅游身份的促销工具。从档案文件分析的结果发现,丁加奴旅游局采用了各种类型的营销和品牌倡议,以促进丁加奴当地的食品和旅游业在国内和国际。所有这些都创造和建立了登嘉楼当地的美食和旅游身份,作为目的地品牌努力的一部分。
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引用次数: 3
Enhancing Tourism and Cultural Experience Through Gamification 通过游戏化提升旅游和文化体验
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH007
Deepanshu Setia, Rupinder Singh, Amol Sharma, A. Khosla, Kiran Ahuja, Kulbhushan Chand
We all travel to different historical places but rarely notice the cultural significance of the place: the history behind the various things and locations. The primary aim of this chapter is to devise and develop means to enhance tourism and provide culturally important knowledge to people. Moreover, internet is booming, and the number of smartphones is increasing day by day. The same is happening in many developing countries. Therefore, in this chapter, the authors propose a criterion that uses technology to promote historical significance and enhances tourism industry as well. The proposed app uses the concept of gamification that acts as a platform to fuel the process of branding in a manner that engages the tourists and provide them with an experience that can make them feel more connected to the tourism destinations.
我们都去过不同的历史名胜,但很少注意到这个地方的文化意义:不同事物和地点背后的历史。本章的主要目的是设计和发展手段,以加强旅游业和提供文化上重要的知识给人们。此外,互联网正在蓬勃发展,智能手机的数量日益增加。同样的情况也发生在许多发展中国家。因此,在本章中,作者提出了一个利用技术提升历史意义和促进旅游业发展的标准。这款拟议中的应用程序使用了游戏化的概念,作为一个平台,以吸引游客的方式推动品牌推广过程,并为他们提供一种体验,让他们感觉自己与旅游目的地的联系更紧密。
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引用次数: 1
The Evolution of Tourism Destination Competitiveness (TDC) Models 旅游目的地竞争力模型演化研究
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH002
Mohd Hafiz Mohd Hanafiah, Muhammad Izzat Zulkifly
The complexity of the tourism industry creates the need for the continuous evaluation of tourism destination competitiveness (TDC) models. For this reason, a proper review of the previous literature on competitiveness models and determinants was done to understand better the pertinent factors affecting TDC. This chapter reviews the competitiveness models developed by Porter (1990), Ritchie and Crouch (1993), Dwyer and Kim (2003), Heath (2003), and Gooroochurn and Sugiyarto (2005). Key criteria and determinants of competitiveness are synthesized and categorized. Finally, learning from the systematic review and their implications are listed.
旅游业的复杂性产生了对旅游目的地竞争力(TDC)模型持续评估的需求。因此,本文对以往关于竞争力模型和决定因素的文献进行了适当的回顾,以更好地了解影响贸易发展的相关因素。本章回顾了波特(1990)、里奇和克劳奇(1993)、德怀尔和金(2003)、希思(2003)、古罗托和苏吉亚托(2005)开发的竞争力模型。竞争力的关键标准和决定因素是综合和分类。最后,列举了系统综述的经验教训及其启示。
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引用次数: 6
Destination Competitiveness 目的地竞争力
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH003
Philip Wong Pong Weng
Numerous studies suggest that an increase in a destination's brand equity can lead to greater competitiveness of the destination by influencing consumer behavior through the greater possibility of destination selection, increased destination loyalty, and a willingness to pay more to visit the destination. However, some studies seem to lend support to the reverse causal argument: that certain destination competitiveness attributes can be the antecedents of a destination's brand equity. This chapter posits that destination competitiveness can be classified into two components: (1) “functional attributes” being the antecedent of destination brand equity and (2) “abstract attributes” that is actually influenced by destination brand equity. A Delphi-survey was conducted to assist in the classification of competitiveness attributes into the components of either functional or abstract attributes. Subsequent tests confirm the mediating effect of destination brand equity in the relationship between the functional and abstract attributes.
大量研究表明,目的地品牌资产的增加可以通过增加目的地选择的可能性、增加目的地忠诚度和愿意支付更多费用来影响消费者行为,从而提高目的地的竞争力。然而,一些研究似乎支持相反的因果论点:某些目的地竞争力属性可能是目的地品牌资产的先决条件。本章假设目的地竞争力可以分为两个组成部分:(1)“功能属性”是目的地品牌资产的前提;(2)“抽象属性”实际上受目的地品牌资产的影响。进行了一项德尔菲调查,以协助将竞争力属性分类为功能或抽象属性的组成部分。随后的检验证实了目的地品牌资产在功能属性和抽象属性之间的中介作用。
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引用次数: 35
Determinants of Tourist Destination Competitiveness in a Low-Carbon Tourism 低碳旅游目的地竞争力的决定因素
Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7253-4.CH004
S. Patti
Low-carbon tourism represents a sustainable way to make tourist destinations more competitive and efficient. Therefore, tourist destination competitiveness has to consider natural resources preservation and environmentally sustainable development. Many cities have become more attractive through upgrading their quality of services, investing in low-carbon policies, and consequently, improving their competitiveness. In these contexts, innovation and technology were used to provide benefits to the tourist as well as to the resident like in the “smart city” model. Many tourist destinations are exposed to very high levels of competition, so it becomes really significant to change policy and strategy ameliorating environmental standards to maintain profit margins. The purpose of this chapter is to study the low-carbon tourists' destination competitiveness. It intends to contribute to the literature analyzing this topic and explaining how low-carbon goods and services can determine the competitiveness of a tourist destination.
低碳旅游是使旅游目的地更具竞争力和效率的可持续方式。因此,旅游目的地竞争力必须考虑自然资源保护和环境可持续发展。许多城市通过提升服务质量、投资低碳政策,从而提高竞争力,从而变得更具吸引力。在这些背景下,创新和技术被用来为游客和居民提供利益,就像“智慧城市”模式一样。许多旅游目的地面临着非常激烈的竞争,因此改变政策和战略,改善环境标准以保持利润率变得非常重要。本章的目的是研究低碳旅游目的地的竞争力。它打算贡献的文献分析这一主题,并解释如何低碳商品和服务可以决定旅游目的地的竞争力。
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引用次数: 4
期刊
Positioning and Branding Tourism Destinations for Global Competitiveness
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