Pub Date : 2022-10-01DOI: 10.1007/s12297-022-00531-6
Lisa-Marie Klopfer, Martina Steul-Fischer, Armin Zitzmann
{"title":"Customer Experience Management – Eine qualitative Studie zur Umsetzung in der Versicherungsbranche","authors":"Lisa-Marie Klopfer, Martina Steul-Fischer, Armin Zitzmann","doi":"10.1007/s12297-022-00531-6","DOIUrl":"https://doi.org/10.1007/s12297-022-00531-6","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130909561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-01DOI: 10.1007/s12297-022-00532-5
O. Altenburger
{"title":"Applying VAT to financial services: Is the new “mobile-ratio method” adequate for insurance?","authors":"O. Altenburger","doi":"10.1007/s12297-022-00532-5","DOIUrl":"https://doi.org/10.1007/s12297-022-00532-5","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"842 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123289897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-01DOI: 10.1007/s12297-022-00533-4
Sascha Kwasniok, Stefan Bora
{"title":"Kundenseitige Akzeptanz digitaler Finanzassistenten","authors":"Sascha Kwasniok, Stefan Bora","doi":"10.1007/s12297-022-00533-4","DOIUrl":"https://doi.org/10.1007/s12297-022-00533-4","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123880948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-01DOI: 10.1007/s12297-022-00535-2
Maximilian Bär
{"title":"The pan-European Personal Pension Product: key characteristics and main challenges","authors":"Maximilian Bär","doi":"10.1007/s12297-022-00535-2","DOIUrl":"https://doi.org/10.1007/s12297-022-00535-2","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130433244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-01DOI: 10.1007/s12297-022-00536-1
O. Altenburger, Rudolf Diewald, Max Göttsche
{"title":"The inclusion of insurance services in the European VAT system—a problem that cannot be solved?","authors":"O. Altenburger, Rudolf Diewald, Max Göttsche","doi":"10.1007/s12297-022-00536-1","DOIUrl":"https://doi.org/10.1007/s12297-022-00536-1","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115526600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-21DOI: 10.1007/s12297-022-00530-7
M. Fleischer, A. Braun, A. Ufert, Frank Walthes
{"title":"Der vollkommene Markt – ein nahendes Dilemma der Assekuranz?","authors":"M. Fleischer, A. Braun, A. Ufert, Frank Walthes","doi":"10.1007/s12297-022-00530-7","DOIUrl":"https://doi.org/10.1007/s12297-022-00530-7","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131682758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-05DOI: 10.1007/s12297-022-00529-0
Johannes Tholl, C. Schwarzbach
{"title":"The Greek sovereign debt crisis as an important chapter in the history of the European Monetary Union: empirical evidence and some thoughts on implications for investors and financial risk managers","authors":"Johannes Tholl, C. Schwarzbach","doi":"10.1007/s12297-022-00529-0","DOIUrl":"https://doi.org/10.1007/s12297-022-00529-0","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115357892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-01DOI: 10.1007/s12297-022-00526-3
Christiane Suchy, S. Wiseman, Mathias Orban, Alban Senn
{"title":"Post COVID-19 condition and its potential impact on disability—A proposal for a calculation basis for the disability insurance sector","authors":"Christiane Suchy, S. Wiseman, Mathias Orban, Alban Senn","doi":"10.1007/s12297-022-00526-3","DOIUrl":"https://doi.org/10.1007/s12297-022-00526-3","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114490919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-01DOI: 10.1007/s12297-022-00527-2
C. Armbrüster, Jonathan Prill
{"title":"Einsatz von KI im Versicherungssektor – mit Schwerpunkt Versicherungsmedizin","authors":"C. Armbrüster, Jonathan Prill","doi":"10.1007/s12297-022-00527-2","DOIUrl":"https://doi.org/10.1007/s12297-022-00527-2","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"37 17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123661721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-01DOI: 10.1007/s12297-022-00528-1
P. Pohlmann, Gottfried Vossen, Jan Everding, Johanna Scheiper
{"title":"Künstliche Intelligenz, Bias und Versicherungen – Eine technische und rechtliche Analyse","authors":"P. Pohlmann, Gottfried Vossen, Jan Everding, Johanna Scheiper","doi":"10.1007/s12297-022-00528-1","DOIUrl":"https://doi.org/10.1007/s12297-022-00528-1","url":null,"abstract":"","PeriodicalId":39247,"journal":{"name":"Zeitschrift für die gesamte Versicherungswissenschaft","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114328746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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