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Adaptive Team Behaviors for Coping with Unexpected and Unknown Situations - An Observational Study 应对意外和未知情况的适应性团队行为——一项观察性研究
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100350
C. Kleindienst, Jonas Brüngger, Julia Koch, Frank Ritz
Industries with high risk-potential like nuclear power plants need to manage abnormal potentially critical situations on team level for assuring reliable and safe operating. Safety is looked at as a "dynamic non-event" (Weick & Sutcliffe, 2001) and therefore has to be continually built on by the operating team through adaptive actions in relation to the situational context. The team processes and behaviors used for achieving shared mental models (or common situation awareness) are especially interesting for good problem solving, decision making and adaptation. In our study we collected data from eight four- to seven-person control room teams working in a nuclear power plant in Switzerland during their annual training in the interactive simulator of the plant control room. Simulations of two different scenarios were videotaped. The simulator scenarios generate an unexpected unstandardized situation (situations that were not covered / could not be solved solely by standard operation procedure) the team has to solve in order to stabilize the plant. Additionally, we got individual data by a questionnaire to capture individual characteristics of the team, especially regarding professional experience. The results still have to be considered as explorative in nature, due to the small sample size and time consuming coding of further additional team behaviors.
核电厂等高风险行业需要在团队层面上对异常的潜在危险情况进行管理,以确保可靠安全运行。安全被视为“动态的非事件”(Weick & Sutcliffe, 2001),因此必须由运营团队通过与情境相关的适应性行动不断建立。用于实现共享心理模型(或共同情境意识)的团队过程和行为对于解决问题、制定决策和适应特别有趣。在我们的研究中,我们收集了在瑞士一家核电站工作的8个4到7人的控制室小组的数据,这些小组在工厂控制室的交互式模拟器中进行年度培训。两种不同情景的模拟被录了下来。为了稳定工厂,团队必须解决模拟器场景产生的意外非标准化情况(未涵盖/无法仅通过标准操作程序解决的情况)。此外,我们通过问卷调查获得个人数据,以捕捉团队的个人特征,特别是在专业经验方面。由于样本量较小,并且需要对进一步的团队行为进行编码,因此结果仍然必须被视为探索性的。
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引用次数: 0
A Day-in-the Life of a Systems/Software Engineer 3-5 Years Ahead 系统/软件工程师未来3-5年的一天
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100331
Maria Ericsson a, Sky Matthews b
Key technology shifts such as big data, social technologies, internet-of-things, and mobile are reshaping the landscape in which engineers operate. This paper will present a vision of software and systems engineering of the future, specifically considering development of complex large-scale real-time embedded systems. We will discuss the future of software/systems craftsmanship, and how this impacts the day-in-the-life of an engineer. In order to address challenges related to speed, quality, and cost we see organizations responding by driving initiatives in the following areas:Agile – deliver more often with focus on business outcomeLean – take out non-value adding tasksCollaboration – a culture of open information sharingInnovation – create room for risk-takingDevOps – breaking down organizational silosWe also see development practices evolving to respond to the changing landscape in the areas of architecture, steering/governance, people/teams as well as how to manage development platforms.
大数据、社交技术、物联网和移动等关键技术变革正在重塑工程师的工作环境。本文将展示未来软件和系统工程的愿景,特别是考虑复杂的大规模实时嵌入式系统的发展。我们将讨论软件/系统工艺的未来,以及它如何影响工程师的日常生活。为了应对与速度、质量和成本相关的挑战,我们看到组织通过推动以下领域的举措来应对:敏捷——更多地关注业务成果;精益——去掉非增值任务;协作——开放信息共享的文化;创新——为承担风险创造空间;开发运维——打破组织的“仓”。指导/治理,人员/团队以及如何管理开发平台。
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引用次数: 0
Macroergonomic Model of the Quality of Life of Elderly Employees for Design Purposes 基于设计目的的老年员工生活质量宏观工效学模型
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100339
Marcin Butlewski, E. Tytyk, K. Wróbel
In the lives of the elderly, work and the related socio-economic conditions are a significant, and often essential, part of life. The quality of life is a cumulative and multifactorial indicator. Therefore, to evaluate it, macroergonomic analysis is particularly applicable. Quality of life is thus an aggregating factor, which generally describes factors in an undoubtedly subjective manner. Currently existing methods propose to ask questions about the quality of working life in categories such as: wages, incentive systems, relations with supervisors and co-workers, market position of the company, opinions on the organization expressed by others, and organization and nature of the work. However, the evaluation of individual categories helps to a small extent to identify particularly important systemic relationships as well as expectations directed at the technical and organizational environment. Therefore, this paper presents a synthesis of methods, utilizing, among others, Macroergonomic Organizational Questionnaire Survey (MOQS), Karasek’s Job Content Questionnaire (JCQ), NIOSH Job Stress Questionnaire and NASA Task Load Index. This combination results in a research tool that not only assesses the fulfilment of each category, but also recognizes the needs of people surveyed in the specific areas.
在老年人的生活中,工作和有关的社会经济条件是生活中重要的,往往是必不可少的一部分。生活质量是一个累积的、多因素的指标。因此,对其进行评价,宏观工效学分析尤为适用。因此,生活质量是一个综合因素,它通常以一种毫无疑问的主观方式描述因素。目前现有的方法建议从以下方面询问工作生活的质量:工资、激励制度、与主管和同事的关系、公司的市场地位、他人对组织的看法、工作的组织和性质。但是,对个别类别的评价在很小程度上有助于确定特别重要的系统关系以及针对技术和组织环境的期望。为此,本文综合运用宏观人体工程学组织问卷调查(MOQS)、Karasek工作内容问卷(JCQ)、NIOSH工作压力问卷和NASA任务负荷指数等方法进行研究。这种组合产生了一种研究工具,不仅可以评估每个类别的实现情况,还可以认识到在特定领域接受调查的人的需求。
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引用次数: 3
New Trend Line of Research About Comfort Evaluation: Proposal of a Framework for Weighing and Evaluating Contributes Coming From Cognitive, Postural And Physiologic Comfort Perceptions 舒适度评价研究的新趋势:提出一种衡量和评价认知、体位和生理舒适度感知贡献的框架
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100363
A. Naddeo, N. Cappetti, Mariarosaria Vallone, R. Califano
In HMI design, several parameters have to be correctly evaluated in order to guarantee a good level of safety and well-being of users (humans) and to avoid health problems like muscular-skeletal diseases. ISO Standards give us a good reference on Ergonomics and Comfort: ISO 11228 regulation deals with several parameters for evaluating Postural Ergonomics in manual loads’ push/pull, in manual loads’ lifting and carrying and in repetitive actions. Those parameters can be synthesized in a “Postural Load Index” that represents the Ergonomics level of examined posture. Nothing has be done, by ISO, in order to give a method/criterion for evaluating comfort performances of products and workplaces. More than 100.000 scientific papers dealing with comfort and discomfort can be easily found in main scientific databases and most of these speak about relationship between environmental factors (like temperature, humidity, applied forces etc.) and perceived comfort/discomfort. Several papers follow the assumption that there is a relationship between self-reported discomfort and musculoskeletal injuries and that those injuries affect the perceived comfort; however, the theories relating comfort to products/processes and products/processes’ design characteristics are rather underdeveloped. One of the most recent and interesting paper about comfort perception and its evaluation is the Vink-Hallbeck (2012) one in which the Moes’ comfort perception model (2005) has been developed and improved. In our paper, a simplified model of comfort perception, that seems to work well with the Vink-Hallbeck one, has been proposed and takes into account four aspects that strongly affect the global comfort perception: (B) – User Biomechanics/Posture, (P) - Physiologic factor, (E) – Environment contribute, (C) – Cognitive factor. Each of these aspects can be split in sub-aspects that have to be taken into account in order to be evaluated and correlated to subjective comfort perception. This paper want to explain all those sub-aspects, analyze the state of the art about their evaluation and propose an easy-to-use framework for weighing and evaluating contributes coming from cognitive, postural and physiologic comfort perceptions (no environment’s factors have been studied) to the global comfort perception.
在人机界面设计中,必须正确评估几个参数,以保证用户(人类)的良好安全和福祉,并避免肌肉骨骼疾病等健康问题。ISO标准在人体工程学和舒适性方面为我们提供了很好的参考:ISO 11228法规涉及几个参数,用于评估手动负载的推/拉,手动负载的提升和搬运以及重复动作中的姿势人体工程学。这些参数可以综合成一个“姿势负荷指数”,它代表了所检查姿势的人体工程学水平。ISO没有做任何事情来给出一个方法/标准来评估产品和工作场所的舒适性能。在主要的科学数据库中可以很容易地找到10万多篇关于舒适和不舒服的科学论文,其中大多数都谈到了环境因素(如温度、湿度、施加力等)与感知舒适/不舒服之间的关系。一些论文假设自我报告的不适与肌肉骨骼损伤之间存在关系,并且这些损伤影响感知的舒适度;然而,关于产品/过程的舒适性和产品/过程的设计特征的理论是相当不发达的。关于舒适感知及其评估的最新和有趣的论文之一是Vink-Hallbeck(2012),其中Moes的舒适感知模型(2005)得到了发展和改进。在我们的论文中,已经提出了一个简化的舒适感知模型,似乎与Vink-Hallbeck模型很好地工作,并考虑了四个方面,强烈影响整体舒适感知:(B) -用户生物力学/姿势,(P) -生理因素,(E) -环境贡献,(C) -认知因素。这些方面中的每一个都可以分成必须考虑的子方面,以便进行评估并与主观舒适感知相关联。本文想要解释所有这些子方面,分析其评估的最新进展,并提出一个易于使用的框架,用于衡量和评估来自认知,姿势和生理舒适感知(没有环境因素的研究)对整体舒适感知的贡献。
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引用次数: 29
Field of Actions of Industrial Engineering and of the Human Resource Management Influenced by Ageing People 老龄化对工业工程和人力资源管理的影响
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100320
S. Stowasser
The demographic structural shift drives a change towards an increasing employee orientation, to which the German businesses have to find strategic and operative answers. Businesses acts and efforts are promising, if organizations make sure that ergonomic findings are kept. There is no unique standard approach to solve the demographic challenge yet. The following article represents core theses to a demographic personnel work, as well as possible fields of action, which guarantees businesses a solid handling of the demographic change. The consideration of due to the demographic change altered parameters at designing the qualification, personnel progress and career prospects, are an important field of actions and will be examined at full length as a result.
人口结构的转变推动了以员工为导向的转变,德国企业必须找到战略和运营上的答案。如果组织能确保人体工程学的发现得以保留,那么商业行为和努力是有希望的。目前还没有解决人口挑战的独特标准方法。本文是对人口统计人员工作的核心论述,以及可能采取的行动领域,为企业扎实应对人口变化提供了保障。考虑到由于人口变化而改变的设计资格、人员进步和职业前景的参数是一个重要的行动领域,因此将进行全面审查。
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引用次数: 0
Refining the Understanding of Workplace Characteristics from an Occupant Centered Perspective with Emphasis on the Influence of Seating Preference 以乘员为中心的对工作场所特征的理解,强调座位偏好的影响
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100361
Jin Lu, Joerg R. Noennig
Workplace design not only influences the people’s feeling, but also the work or task performance, knowledge innovation, and the employees’ loyalty and commitment to their employer. The main purpose of this research is to investigate the subjects’ seating preference at workplace and the environmental factors impact their decision. A field survey was carried out on the campus of Dresden University of Technology, and 119 subjects participated in this study. Furniture placement in three different functions of room was employed to conduct this survey. The self-pictured seating preferences indicate that room function influences the subjects’ decision of seating area. Having sense of control over physical workplace and privacy significantly impacted the subjects’ decisions. However, subjects are not always aware the environmental factors affect their behavior. Subjects attracted by outdoor view and good lighting condition in a general way.
工作场所设计不仅影响人的感觉,还影响工作或任务绩效、知识创新、员工对雇主的忠诚和承诺。本研究的主要目的是调查被试在工作场所的座位偏好以及环境因素对其决定的影响。本研究在德累斯顿工业大学校园进行实地调查,共119名受试者参与。在三个不同功能的房间中放置家具进行了调查。自拍照的座位偏好表明,房间功能影响被试对座位区域的选择。对实际工作场所和隐私的控制感显著影响了受试者的决策。然而,受试者并不总是意识到环境因素会影响他们的行为。一般来说,被户外景观和良好的照明条件所吸引的对象。
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引用次数: 0
Influence of Footwear on Fall 鞋类对跌倒的影响
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100348
Risk in Older Persons
It has been shown that several gait parameters are predictive for fall risk in older persons. There is evidence that footwear can influence foot position and gait patterns, especially in older persons. We carried out experiments to study the effects of type of footwear on gait patterns in persons aged 60+. We found an association between the type of footwear and certain gait parameters that are predictive for falls. In conclusion footwear can increase fall risk. Footwear for older people should be designed in such a way that risk of falls is minimized.
已有研究表明,几种步态参数可预测老年人跌倒风险。有证据表明,鞋类会影响足部位置和步态模式,尤其是老年人。我们进行了实验,研究鞋类类型对60岁以上人群步态模式的影响。我们发现鞋子的类型和某些预测跌倒的步态参数之间存在关联。总之,鞋子会增加跌倒的风险。老年人穿的鞋应该设计成能把跌倒的风险降到最低。
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引用次数: 0
Occupational Risk In Improving The Quality Of Working Conditions 改善劳动条件质量中的职业风险
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100327
A. Górny
Adherence to the systemic approach to improving working conditions is increasingly becoming a central prerequisite for the successful operation of business organizations. By adopting systemic principles to improve the quality of working conditions, organizations gain access to effective tools for eliminating hazards and strenuousness and consequently acquire the ability to grow and improve themselves. Any measures adopted within that framework are undertaken in recognition of the roles and tasks of employees seen as the internal clients of specific processes.The article demonstrates that improvements can be achieved by assessing risks. In this context, risk assessment is viewed as a tool for gathering information on irregularities. By assessing risks, businesses can identify any hazardous, deleterious and strenuous factors which require improvement (through corrective and preventive measures) and whose scope and characteristics depend on the level of occupational risk. The use of occupational risk as a criterion for selecting improvement measures helps identify adequate technical means and organizational arrangements to be applied to bring the working environment to the required quality standard. In particular cases, such means and arrangements should be complemented by using personal protection items. An essential consideration in improving working conditions is to incorporate any selected elements of the systemic approach that are critical for shaping the working environment. Only then will the proper improvement measures be effective.
坚持系统的方法来改善工作条件正日益成为商业组织成功运作的核心先决条件。通过采用系统的原则来改善工作条件的质量,组织可以获得有效的工具来消除危险和强度,从而获得成长和改进自己的能力。在该框架内采取的任何措施都是在承认被视为特定流程内部客户的雇员的角色和任务的情况下进行的。这篇文章演示了可以通过评估风险来实现改进。在这方面,风险评估被视为收集违规情况资料的工具。通过评估风险,企业可以识别任何需要改进(通过纠正和预防措施)的危险、有害和费力的因素,其范围和特征取决于职业风险的水平。使用职业风险作为选择改进措施的标准,有助于确定适当的技术手段和组织安排,以使工作环境达到所需的质量标准。在特殊情况下,这些手段和安排应辅以使用个人防护物品。改善工作条件的一个基本考虑因素是纳入对塑造工作环境至关重要的系统方法的任何选定因素。只有这样,适当的改善措施才会有效。
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引用次数: 0
Development of the Management Cycle and Supporting Tool for Assisting Organizational Workers in Learning Themselves How to Detect Safety-related Problems 开发管理周期和辅助工具,以帮助组织工作人员学习如何发现与安全有关的问题
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100321
Yuya Tanabe, Yusaku Okada
For employees to allow the improvement of safety in their own organization, researchers have developed a learning cycle to enhance the ability to notice that it becomes a safety hazard. Safety is important aspect organization’s activities. Organization that had caused the accident has a sense of distrust. It will start losing users and customers as a result. It is necessary to have great safety promotion activities as an organization in order to avoid such a situation, but the activity can be conducted more efficient by personnel of a handful instead of driving, all employees to participate. However, some educators conduct safety training to all employees to avoid increasing costs. Therefore, by building a system that enables learning, employees devised a cycle to allow safety training while reducing the cost after finishing the initial training by building the software with the goal to enable employee to learn themselves. Finally, authors have devised a system that enables the safety training while reducing the burden on educators.This system consists in a "factor analysis" and "analysis software". Factor analysis is a technique that a phenomenon might cause an accident (extracted factors). It is necessary to consider in a variety of perspective like relationships and working environment and so on for analysis. However, it is possible to achieve without the feedback of the analysis it is difficult. By entering into analysis software factors that have been extracted, the software will give us information, such as trends and perspectives missing. To repeat the cycle is performed factor analysis with reference to the information, and to enter into further analysis software. Then employees are going to learn a way of thinking about safety. Taking advantage of it, the employee is going to notice and avoid mistakes and accidents themselves and able to review the day-to-day operations or near-miss cases, and accidents. When applied to five groups of participants who have no experience of factor analysis at all the following results have been obtained. First, researchers compared the number of factors to be extracted. The second run time added a factor of 182% delay on average compared to the first. Similarly, the third run time was the result 252% of the second, and 456 percent for the first time for a third time. Researchers concluded that as the number of factors to be extracted increase, the more the information will be needed serve as a reference when to take safety measures.
为了让员工在自己的组织中提高安全水平,研究人员开发了一个学习循环,以提高他们注意到安全隐患的能力。安全是组织活动的重要方面。造成事故的组织有一种不信任的感觉。因此,它将开始失去用户和客户。为了避免这样的情况发生,作为一个组织有必要有很大的安全促进活动,但活动可以由少数人员代替开车,所有员工参与,进行得更有效率。然而,一些教育工作者对所有员工进行安全培训,以避免增加成本。因此,通过构建一个可以学习的系统,员工设计了一个循环,在完成初始培训后,通过构建以员工自我学习为目标的软件来降低成本,从而进行安全培训。最后,作者设计了一个系统,既能进行安全培训,又能减轻教育工作者的负担。本系统由“因子分析”和“分析软件”两部分组成。因子分析是一种分析某一现象可能导致某一事故的技术(提取因素)。有必要从各种角度考虑,如人际关系和工作环境等进行分析。但是,要实现没有反馈的分析是很困难的。通过在分析软件中输入已经提取出来的因素,软件会给我们一些信息,比如缺失的趋势和观点。重复循环,参照信息进行因子分析,并输入进一步的分析软件。然后员工们将学习一种思考安全的方式。利用这一点,员工自己就会注意到并避免错误和事故,并能够审查日常操作或险些发生的情况和事故。当应用到五组参与者谁没有经验的因素分析在所有以下结果已获得。首先,研究人员比较了要提取的因素的数量。与第一次运行时相比,第二次运行时平均增加了182%的延迟。类似地,第三次运行时的结果是第二次的252%,第三次运行时的结果是第一次的456%。研究人员得出结论,随着需要提取的因素数量的增加,在采取安全措施时需要作为参考的信息就越多。
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引用次数: 0
Adaptive Customization –Value Creation by Adaptive Lighting in the Car Interior 自适应定制-通过汽车内部的自适应照明创造价值
Pub Date : 1900-01-01 DOI: 10.54941/ahfe100309
Alexa-Sibylla Wagner ab, Ümit Kilincsoy ad, Maximilian Reitmeir c, Peter Vink b
In this paper adaptive customization by color changing LEDs is investigated. Two forms of customization are studied: one system reacts on the color of subjects’ clothes and one system was influenced by a color blending App. Both are built up in a real car. The emotional responses were recorded before and after the test with 70 subjects. Emotions as attraction, hope and joy were found as reactions and 58.6% preferred this approach of steering the interior lighting. Half of the sample preferred the color mixing and half the automatic color detection system showing that there are two clear interaction preferences. The expectations recorded prior to the test influenced the level of experience massively and also interfered with the subjects’ emotions.
本文研究了变色led的自适应定制。研究了两种形式的定制:一种系统对受试者衣服的颜色做出反应,另一种系统受到调色应用程序的影响。这两种系统都是在一辆真实的汽车上建立的。研究人员记录了70名受试者在测试前后的情绪反应。吸引、希望和喜悦等情绪是人们的反应,58.6%的人更喜欢这种控制室内照明的方法。一半的人喜欢混色,一半的人喜欢自动颜色检测系统,这表明有两种明显的交互偏好。测试前记录的期望极大地影响了体验水平,也干扰了受试者的情绪。
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引用次数: 1
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Advances in Social and Organizational Factors
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