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Innovation in the “forgotten businesses” “被遗忘行业”的创新
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-30 DOI: 10.1108/inmr-04-2019-0045
Glessia Silva, Luiz Carlos Di Serio
PurposeThe objective of this article is to discuss how the research on innovation in the small businesses may be operationalized. This paper discusses the field's concepts, typologies, units of analysis and the general basic assumptions pertaining to the operationalization of innovation research in small businesses.Design/methodology/approachThe article is an essay, whose format aims to provide the reader with reflections and multiple questions, by instigating the free thinking, the research as well as the construction of different ideas and/or perceptions in a logical and scientific way (Meneghetti, 2011). Thus, a conceptual approach for the operationalization of the innovation research in small businesses is proposed and discussed.FindingsMost of the innovation literature has ignored the small businesses, so that its core concepts and basic assumptions should be reviewed in an inclusive approach. The authors developed an analytical proposal that consists of a four-step logical approach to researching innovation in small businesses, starting from the innovation's concept as something important and then evolving to discussing how one has to try and see the small business as an object of study.Originality/valueThe value of this paper lies with the attempt to critically bring the small businesses into the spotlight, as study them has practical and theoretical implications that go beyond the field of innovation itself.
目的本文的目的是讨论如何在小企业中进行创新研究。本文讨论了该领域的概念、类型、分析单位以及与小企业创新研究操作化相关的一般基本假设。设计/方法论/方法这篇文章的形式旨在通过激发自由思考、研究以及以逻辑和科学的方式构建不同的想法和/或感知,为读者提供思考和多个问题(Meneghetti,2011)。因此,提出并讨论了一种在小企业中实施创新研究的概念方法。发现大多数创新文献忽视了小企业,因此应以包容性的方法审查其核心概念和基本假设。作者提出了一个分析建议,其中包括研究小企业创新的四步逻辑方法,从创新的概念开始,然后发展到讨论如何尝试将小企业视为研究对象。原创性/价值本文的价值在于试图批判性地将小企业带到聚光灯下,因为研究它们具有超越创新本身领域的实践和理论意义。
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引用次数: 3
Functional, psychological and emotional barriers and the resistance to the use of digital banking services 功能、心理和情感障碍以及对使用数字银行服务的抵制
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-29 DOI: 10.1108/inmr-07-2020-0093
Alexandre Alves dos Santos, M. Ponchio
PurposeThe present paper aims to understand the influence of consumer's functional, psychological and emotional barriers to the use of digital banking services.Design/methodology/approachThe authors carried out a quantitative study in which data were collected through a self-administered online questionnaire. A final sample of 202 Brazilian adults, with and without experience in using digital banking services, enabled the test of research hypotheses by means of a structural equation modeling approach.FindingsThe authors found statistical evidence that supports the hypothesis that psychological barriers, emotional barriers and user experience positively influence the resistance to the use of digital banking services. However, there is no empirical evidence supporting that the influence of functional barriers affects the resistance to the use of digital banking services.Practical implicationsEfforts to understand the mechanisms that lead consumers to adopt or reject innovative products or services are important to prevent investments in these innovations, avoiding revenue failures. The results provide managerial implications by favoring the creation of communication programs capable of reducing the possibilities of innovation failure.Originality/valueThe main theoretical contribution of this work is the identification of the predominant influence of emotional barriers, in comparison to functional barriers, on the resistance to innovation in digital banking services. Currently, the models that illustrate resistance to innovation tend to focus solely on functional aspects; however, these models can be improved by incorporating emotional aspects.
目的了解消费者的功能、心理和情感障碍对数字银行服务使用的影响。设计/方法/方法作者进行了一项定量研究,通过自行管理的在线问卷收集数据。对202名有和没有使用数字银行服务经验的巴西成年人的最终样本进行了结构方程建模方法的研究假设检验。研究结果作者发现了支持以下假设的统计证据:心理障碍、情感障碍和用户体验会积极影响对使用数字银行服务的抵制。然而,没有实证证据支持功能障碍的影响会影响对使用数字银行服务的抵制。实际含义努力了解导致消费者采用或拒绝创新产品或服务的机制对于防止对这些创新的投资、避免收入损失非常重要。研究结果有利于创建能够减少创新失败可能性的沟通项目,从而提供了管理启示。独创性/价值这项工作的主要理论贡献是确定了与功能障碍相比,情感障碍对数字银行服务创新阻力的主要影响。目前,说明创新阻力的模型往往只关注功能方面;然而,这些模型可以通过结合情感方面来改进。
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引用次数: 13
Personalized medicine in Brazil: a new paradigm, old problems 巴西的个体化医疗:新模式,老问题
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-28 DOI: 10.1108/inmr-04-2019-0048
Claudia Pavani, G. Plonski
PurposePersonalized medicine (PM) encompasses a set of procedures, technologies and medications; the term became more prominent from the 2000s onwards and stems from the mapping of the human genome. The purposes of this study were to analyse the development stage of the process of technological innovation for PM and the obstacles that prevent PM from being adopted in the public health system in Brazil.Design/methodology/approachAs a research method, this paper opts for a case study carried out at the Hospital das Clínicas, which belongs to São Paulo Medical School. In total, 22 in-depth interviews were carried out at the hospital to identify current practices in PM, future prospects and barriers imposed to the adoption of PM technologies in public health.FindingsPersonalized or precision medicine is already a reality for a small portion of the Brazilian population and is gradually gaining ground in public health care. One finding is that such changes are occurring in a disjointed manner in an incomplete and under development health innovation system. The analysis pointed out that the obstacles identified in Brazil are the same as those faced by high-income countries such as regulation, lack of clinical studies and need to adapt clinical studies to PM. They appear in all stages of the innovation cycle, from research to widespread use.Research limitations/implicationsThe research method was a case study, so the findings cannot be extrapolated to other contexts. A limited number of professionals were interviewed, their opinions may not reflect those of their organizations.Originality/valueThere are several studies that discuss how health-care systems in high-income countries could incorporate these new technologies, but only a few focuses on low or middle-income countries such as Brazil.
目的个性化医学(PM)包括一套程序、技术和药物;从2000年代开始,这个词变得更加突出,源于人类基因组的绘制。本研究的目的是分析PM技术创新过程的发展阶段以及阻碍PM在巴西公共卫生系统中采用的障碍。设计/方法/方法作为一种研究方法,本文选择了在圣保罗医学院的Clínicas医院进行的案例研究。总共在医院进行了22次深入访谈,以确定PM的当前实践、未来前景以及在公共卫生中采用PM技术的障碍。发现个性化或精准医疗已经成为巴西一小部分人口的现实,并在公共卫生保健领域逐渐取得进展。一个发现是,在一个不完整和发展中的卫生创新系统中,这种变化是以脱节的方式发生的。分析指出,巴西发现的障碍与高收入国家面临的障碍相同,如监管、缺乏临床研究以及需要使临床研究适应PM。它们出现在创新周期的各个阶段,从研究到广泛使用。研究局限性/含义研究方法是个案研究,因此不能将研究结果外推到其他环境中。采访的专业人员数量有限,他们的意见可能无法反映他们所在组织的意见。原创性/价值有几项研究讨论了高收入国家的医疗保健系统如何融入这些新技术,但只有少数研究关注巴西等中低收入国家。
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引用次数: 0
Network reliance and entrepreneurial performance, the role of external networking behaviour and entrepreneurial orientation: the case of rural farmer-entrepreneurs 网络依赖与创业绩效、外部网络行为与创业取向的作用:以农村农民企业家为例
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-24 DOI: 10.1108/inmr-10-2019-0127
Thomas Bilaliib Udimal, E. Liu, Mingcan Lou
PurposeThe purpose of this study is to specifically look at the relationship between reliable network reliance and entrepreneurial performance.Design/methodology/approachTo help achieve the study objective, 450 rural farmer-entrepreneurs from Jiangsu, Anhui, Guangxi and Zhejiang Provinces were randomly selected. The study concentrated mainly on entrepreneurs who have engaged in entrepreneurial activities the past five or more years.FindingsThis study’s findings show that network reliance has direct and indirect effects on entrepreneurial performance through external networking behaviour. The result further shows that external networking behaviour partially mediates the relationship between network reliance and entrepreneurial performance. On the moderation effect on entrepreneurial orientation (EO), the result reveals that it strengthens the relationship between external networking behaviour and entrepreneurial performance. The result shows that EO has a direct effect on entrepreneurial performance. The paper introduces behavioural component of network to entrepreneurial performance. The study concludes that external networking behaviour of entrepreneurs is key in entrepreneurship as it improves relationships among actors and thereby translating into an improved performance.Originality/valueThe paper brings to light the need to reconsider extension education by including elements of networking to enable rural entrepreneurs derive full benefits of their entrepreneurial ventures.
目的本研究的目的是专门研究可靠的网络依赖与创业绩效之间的关系。设计/方法/方法为了帮助实现研究目标,随机选择了来自江苏、安徽、广西和浙江省的450名农村农民企业家。这项研究主要集中在过去五年或五年以上从事创业活动的企业家身上。研究结果表明,网络依赖通过外部网络行为对创业绩效有直接和间接的影响。研究结果进一步表明,外部网络行为在一定程度上中介了网络依赖与创业绩效之间的关系。关于创业导向的调节效应,研究结果表明,它强化了外部网络行为与创业绩效之间的关系。结果表明,EO对创业绩效有直接影响。本文将网络的行为成分引入到创业绩效中。该研究得出结论,企业家的外部网络行为是创业的关键,因为它改善了参与者之间的关系,从而转化为改善业绩。独创性/价值本文揭示了重新考虑推广教育的必要性,包括网络元素,使农村企业家能够从他们的创业中获得充分的利益。
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引用次数: 6
Factors affecting user acceptance for NFC mobile wallets in the U.S. and Korea 影响美国和韩国用户接受NFC移动钱包的因素
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-10 DOI: 10.1108/INMR-02-2020-0018
Seungjae Shin, Wonjun Lee
PurposeThe purpose of this paper is to identify the factors affecting user acceptance for NFC mobile wallets in both Korean and US markets.Design/methodology/approachThe proposed model extends the UTAUT2 model with new constructs of credibility (CR) and service smartness (SS). This study was analyzed using partial least square structural equation modeling on data collected from 701 college students between the ages of 18 and 29.FindingsThe results of this study demonstrate that performance expectancy (PE), effort expectancy (EE), CR, SS and habit (HB) have strong positive relationships with a user’s behavioral intention to use NFC mobile wallets. Comparing the results of the USA and South Korea, there are different results regarding PE and CR.Research limitations/implicationsThis study shows that all factors except social influence (SI) have significant positive relationships with the intention to adopt NFC mobile wallets: Among the original UTUAT2 factors, PE, EE and HB are important determinants of NFC mobile wallet adoption and the new constructs, CR and SS, are significant determinants that influence BI. However, the target respondents are limited to college students of South Korea and the USA Thus, caution should be used when applying the results of this study towards less ICT developed countries and towards different age groups.Practical implicationsThis study provides multiple practical contributions. First, this study emphasizes HB as the strongest factor for adopting NFC mobile wallets in both South Korea and the USA Second, this study also highlights the importance of SS. Third, this study reveals that SI is not associated with the adoption of NFC mobile wallets. Fourth, nationality differences between the USA and South Korea account for the differences in consumer behaviors.Originality/valueThis study has two main contributions: First, this study introduces a modified UTAUT2 model with two new variables (CR and SS) useful for NFC mobile wallets. Second, this study compares the results of partial least square structured equation models (PLS-SEM) of the two nationality groups, South Korea and the USA
目的本文的目的是确定影响韩国和美国市场用户对NFC移动钱包接受度的因素。设计/方法论/方法所提出的模型用可信度(CR)和服务智能性(SS)的新结构扩展了UTAUT2模型。这项研究使用偏最小二乘结构方程模型对701名年龄在18岁至29岁之间的大学生的数据进行了分析。结果表明,表现预期(PE)、努力预期(EE)、CR、SS和习惯(HB)与用户使用NFC移动钱包的行为意向有很强的正相关关系。比较美国和韩国的结果,PE和CR的结果不同。研究局限性/含义本研究表明,除社会影响(SI)外,所有因素都与采用NFC移动钱包的意愿存在显著的正相关关系:在最初的UTUAT2因素中,EE和HB是NFC移动钱包采用的重要决定因素,而CR和SS这两个新结构是影响BI的主要决定因素。然而,目标受访者仅限于韩国和美国的大学生。因此,在将这项研究的结果应用于信息通信技术欠发达国家和不同年龄组时,应谨慎。实际含义本研究提供了多项实际贡献。首先,本研究强调HB是韩国和美国采用NFC移动钱包的最强因素。其次,本研究还强调了SS的重要性。第三,本研究表明,SI与NFC移动钱包的采用无关。第四,美国和韩国的国籍差异是消费者行为差异的原因。原创性/价值本研究有两个主要贡献:首先,本研究引入了一个改进的UTAUT2模型,该模型具有两个新的变量(CR和SS),可用于NFC移动钱包。其次,本研究比较了韩国和美国两个民族的偏最小二乘结构方程模型(PLS-SEM)的结果
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引用次数: 14
The role of university environment in promoting entrepreneurial behavior: evidence from heterogeneous regions in Brazil 大学环境在促进创业行为中的作用:来自巴西异质地区的证据
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-10 DOI: 10.1108/INMR-08-2020-0112
A. Rocha, G. Moraes, B. Fischer
PurposeThe purpose of this study is to evaluate the microfoundations of student entrepreneurship, a cornerstone of innovation ecosystems. To this end, this paper assesses how perceived university support for entrepreneurship influences entrepreneurial characteristics and intentions in students enrolled at Amazonas and São Paulo State Universities.Design/methodology/approachA quantitative approach based on multivariate data analysis using confirmatory factor analysis and structural equation modeling was applied to a sample of 420 respondents.FindingsResults indicate that the university environment positively influences entrepreneurial behavior and intention in students. Nonetheless, further integration between academia and external dimensions of the ecosystems is necessary to drive more intense entrepreneurial activity in students. The educational contexts of Amazonas and São Paulo present significant differences in the relationship between entrepreneurial characteristics and entrepreneurial intention with a stronger influence found for Amazonas. This finding suggests a relative lack of propensity of students from São Paulo to engage in entrepreneurial venturing.Research limitations/implicationsThe main limitations involve the use of non-probabilistic sampling procedures and students’ heterogeneity in terms of academic seniority.Practical implicationsThis research offers guidance for policies targeting the generation of entrepreneurial activity in universities embedded in developing countries’ innovation ecosystems and facing distinct levels of socioeconomic development.Originality/valueThis research presents a novel analysis of the microfoundations driving student entrepreneurship within different educational contexts in a developing country. Results highlight the necessary conditions for universities to foster entrepreneurial activity and, incidentally, feed innovation ecosystems with entrepreneurial talent.
目的本研究的目的是评估学生创业的微观基础,这是创新生态系统的基石。为此,本文评估了大学对创业的支持如何影响亚马逊和圣保罗州立大学学生的创业特征和意愿。设计/方法/方法一种基于多变量数据分析的定量方法,使用验证性因素分析和结构方程建模,对420名受访者进行了抽样。研究结果表明,大学环境对学生的创业行为和创业意向有正向影响。尽管如此,学术界和生态系统外部层面之间的进一步融合对于推动学生更激烈的创业活动是必要的。亚马逊和圣保罗的教育背景在创业特征和创业意图之间的关系上存在显著差异,对亚马逊的影响更大。这一发现表明,来自圣保罗的学生相对缺乏参与创业的倾向。研究局限性/含义主要局限性涉及非概率抽样程序的使用和学生在学术资历方面的异质性。实际意义这项研究为发展中国家创新生态系统中面临不同社会经济发展水平的大学开展创业活动的政策提供了指导。独创性/价值这项研究对发展中国家不同教育背景下推动学生创业的微观基础进行了新颖的分析。研究结果突出了大学培养创业活动的必要条件,顺便说一句,也为创新生态系统注入了创业人才。
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引用次数: 12
What companies can learn from unicorn startups to overcome the COVID-19 crisis 企业可以从独角兽创业公司身上学到什么来克服COVID-19危机
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-10 DOI: 10.1108/INMR-01-2021-0011
C. D. Rodrigues, M. Noronha
PurposeThis paper aims to search measures that unicorn startups have implemented during the pandemic and show what lessons can be learned to help entrepreneurs and small and medium businesses to overcome the crisis.Design/methodology/approachThe method is a multiple case study with five unicorn startups. This study collected data through interviews and analyzed them by the content analysis technique.FindingsThe findings show that the pandemic affects negatively unicorns’ businesses; that a digital business model innovation affects them positively; and that innovations moderate positively the negative impact of the crisis.Research limitations/implicationsMost interviewees hold operational positions.Practical implicationsThree actions stand out to overcome the crisis: adoption of new digital platforms; strategies to increase the network of partners; and adaptations in the provision of payment services.Originality/valueThe cases show that entrepreneurs and small and medium enterprises need to develop capabilities to innovate in their business models, and digitalization is a solution to face the crisis and overcome it in the future.
本文旨在寻找独角兽创业公司在疫情期间实施的措施,并展示可以从中吸取哪些教训,以帮助企业家和中小企业克服危机。设计/方法论/方法该方法是对五家独角兽初创公司的多案例研究。本研究通过访谈的方式收集数据,并运用内容分析法对数据进行分析。研究结果表明,疫情对独角兽企业的业务产生了负面影响;数字商业模式的创新对他们产生了积极的影响;这些创新积极地缓和了危机的负面影响。研究局限/启示大多数受访者担任运营职位。实际意义克服危机需要采取三项行动:采用新的数字平台;增加合作伙伴网络的战略;以及支付服务的调整。这些案例表明,企业家和中小企业需要培养商业模式的创新能力,数字化是未来面对危机和克服危机的解决方案。
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引用次数: 9
Open innovation and performance in the service sector 服务业开放创新与绩效提升
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-07 DOI: 10.1108/INMR-01-2020-0004
T. B. Vincenzi, J. Cunha
PurposeOrganizations that decide to invest in innovation must define how this will be done: internally, externally or in a hybrid way, developing internal research and establishing partnerships with other agents of the innovation system. This paper aims to analyze whether the service companies’ intensity of openness and innovation efforts are related to their innovative and financial performances. Open innovation assumes that organizations should use external and internal resources as they develop new technologies.Design/methodology/approachThe study used data from the survey of technological innovation (Pintec). As regards innovations, it was considered the commercial and operational innovation performances and the innovative novelty performance. As regards financial performance, it was considered the overall net sales per employee. The intensity of open innovation was measured by the combination of breadth and depth (diversity and importance of the interfaces). The innovative effort was measured by spending on innovation activities. Regressions were applied to evaluate a set of hypotheses.FindingsThe results indicate that companies with a greater orientation toward open innovation presented better scores. The results also lead to the conclusion that foreign firm ownership structure and being part of a corporate group were the factors that caused the greatest impact on financial performance in the service sector.Practical implicationsThe study provides empirical data on the importance of open innovation in improving organizations' performance, especially the breadth of open innovation.Originality/valueThe study contributes to expanding the research field addressing the relationship between service innovation and performance.
目的决定投资创新的组织必须确定如何做到这一点:内部、外部或混合方式,发展内部研究,并与创新系统的其他代理人建立伙伴关系。本文旨在分析服务企业的开放和创新力度是否与其创新和财务绩效有关。开放式创新假设组织在开发新技术时应该利用外部和内部资源。设计/方法/方法该研究使用了技术创新调查(Pintec)的数据。关于创新,它被认为是商业和运营创新表现以及创新新颖表现。关于财务业绩,它被视为每位员工的总净销售额。开放创新的强度是通过广度和深度(界面的多样性和重要性)的组合来衡量的。创新努力是通过创新活动的支出来衡量的。回归被应用于评估一组假设。研究结果表明,更倾向于开放创新的公司得分更高。研究结果还得出结论,外国公司的所有权结构和作为企业集团的一部分是对服务业财务业绩影响最大的因素。实践含义本研究提供了关于开放创新在提高组织绩效方面的重要性的实证数据,特别是开放创新的广度。独创性/价值这项研究有助于扩大研究领域,解决服务创新与绩效之间的关系。
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引用次数: 11
Capabilities and skills to orchestrate innovation networks 协调创新网络的能力和技能
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-07 DOI: 10.1108/INMR-10-2019-0126
Taisson Toigo, D. Wegner, Silvio Bitencourt da Silva, F. Zarpelon
PurposeThis study aims to present a theoretical analysis on the capabilities (at the organizational) and skills (at the individual level) of the hub organization (orchestrator) in an innovation network.Design/methodology/approachThe authors conducted literature reviews on the orchestration of innovation networks; and networking capabilities.FindingsThis study presents a theoretical model and a research agenda.Originality/valueIn interorganizational relations, a central actor can stand out the role of intentionally creating, extracting and distributing value in the network, generating gains for all members. Literature recognizes this set of intentional and deliberate actions as the “orchestration” of resources in the network. Despite the increasing interest regarding the theme, the phases and specific capabilities for orchestration still lack further investigation.
目的本研究旨在对创新网络中中心组织(协调人)的能力(组织层面)和技能(个人层面)进行理论分析。设计/方法论/方法作者对创新网络的编排进行了文献综述;以及联网能力。本研究提出了一个理论模型和研究议程。独创性/价值在组织间关系中,核心参与者可以在网络中有意创造、提取和分配价值,为所有成员带来收益。文献将这一组有意和蓄意的行为视为网络中资源的“编排”。尽管人们对这个主题越来越感兴趣,但编排的阶段和具体能力仍然缺乏进一步的研究。
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引用次数: 4
What is the value of entrepreneurial orientation on the network and performance? An examination in trade fairs context 创业导向在网络上的价值和表现是什么?交易会背景下的考察
IF 2.7 Q2 MANAGEMENT Pub Date : 2021-06-05 DOI: 10.1108/INMR-05-2020-0068
Pedro Mendonça Silva, V. Vale, V. Moutinho
PurposeThe purpose of this paper is to examine the influence of entrepreneurial orientation on the network and exhibitor’s performance. The entrepreneurial orientation is seen as a highly competitive factor for the company, which can foster its trade fair business.Design/methodology/approachA survey-based quantitative approach was adopted, including a questionnaire (n = 362) applied to companies participating in trade fairs. To arrive at results, the study developed structural equations modeling techniques, using SPSS 24 and AMOS 20 software.FindingsThe study demonstrates positive impacts of entrepreneurial orientation on network capability and consequent exhibitor’s non-sales performance and exhibitor’s sales performance. A conceptual model is presented.Research limitations/implicationsThe study was carried out mainly on Portuguese companies, restricting its generalization. In addition, the exhibitor’s performance was measured based on the exhibitors’ level of satisfaction and not on real sales results.Practical implicationsThe study offers a process which the results highlight such as innovativeness, proactivity, risk-taking, competitiveness and autonomy (dimensions of entrepreneurial orientation) as a mix of important ingredients for the exhibitor’s networking. The networking promotes intangible results (non-sales performance) that can generate sales (sales performance).Originality/valueThe study is the first research to apply entrepreneurial orientation in the trade fair context and it also presents a relationship between non-sales performance and sales performance.
目的研究创业导向对网络和参展商绩效的影响。创业导向被视为公司的一个极具竞争力的因素,可以促进其展销会业务。设计/方法/方法采用基于调查的定量方法,包括对参加交易会的公司进行问卷调查(n = 362)。为了得到结果,研究开发了结构方程建模技术,使用SPSS 24和AMOS 20软件。研究发现:创业导向对网络能力有正向影响,进而对参展商的非销售绩效和销售绩效产生正向影响。提出了一个概念模型。研究局限/启示本研究主要针对葡萄牙公司进行,限制了其推广。此外,参展商的表现是根据参展商的满意度来衡量的,而不是实际的销售结果。实践意义本研究提供了一个过程,其结果突出了创新、主动性、冒险、竞争力和自主性(创业取向的维度)作为参展商网络的重要组成部分。网络促进无形的结果(非销售业绩),这些结果可以产生销售(销售业绩)。本研究首次将创业导向应用于展销会背景下,并提出了非销售绩效与销售绩效之间的关系。
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引用次数: 3
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Innovation & Management Review
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