Pub Date : 2023-04-25DOI: 10.24083/apjhm.v18i1.2239
A. Pandey, Anjali Chopra, S. Karve
The current research highlights how recreational sports enhance student wellbeing and promote physical and mental health through positive social bonding. The Indian social fabric is culturally and traditionally more interconnected as Indians thrive on social networks and engage in several festivals, celebrations, and get-togethers across the year. Therefore, the pandemic and ensuing lockdown created a vacuum. The study explored how students at higher education institutes (HEIs) engaged in Recreational Sports during the lockdown and its role in increasing social bonds, experiencing a feeling of association, positive emotions, relaxing the mind, and promoting overall wellbeing. Further, the present study identifies factors that influence the intention to continue engaging in recreation sports on an ongoing basis (a behaviour that was picked up during the pandemic to cope with lockdown and isolation). The current need is to understand how learning and developing behavioural competencies can be encouraged through active learning in open spaces to overcome social isolation as all types of physical-sports activities favor psychological wellbeing. The present study uses the TPB (Theory of Planned Behavior) framework to identify factors that influence the intention to continue engaging in recreation sports on an ongoing basis. Social contact time, with many shared experiences, has multiple benefits. It not only helps in stress release but also motivates and provides comfort in the company of friends and colleagues. Therein lies the importance and relevance of Outdoor Behavioral Experiential Learning (OBEL) and recreational sports.
{"title":"Mental Wellbeing and Recreational Sports – Two Together for a Healthy Win - Implications for Higher Education Institutions","authors":"A. Pandey, Anjali Chopra, S. Karve","doi":"10.24083/apjhm.v18i1.2239","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.2239","url":null,"abstract":"The current research highlights how recreational sports enhance student wellbeing and promote physical and mental health through positive social bonding. The Indian social fabric is culturally and traditionally more interconnected as Indians thrive on social networks and engage in several festivals, celebrations, and get-togethers across the year. Therefore, the pandemic and ensuing lockdown created a vacuum. The study explored how students at higher education institutes (HEIs) engaged in Recreational Sports during the lockdown and its role in increasing social bonds, experiencing a feeling of association, positive emotions, relaxing the mind, and promoting overall wellbeing. Further, the present study identifies factors that influence the intention to continue engaging in recreation sports on an ongoing basis (a behaviour that was picked up during the pandemic to cope with lockdown and isolation). The current need is to understand how learning and developing behavioural competencies can be encouraged through active learning in open spaces to overcome social isolation as all types of physical-sports activities favor psychological wellbeing. The present study uses the TPB (Theory of Planned Behavior) framework to identify factors that influence the intention to continue engaging in recreation sports on an ongoing basis. Social contact time, with many shared experiences, has multiple benefits. It not only helps in stress release but also motivates and provides comfort in the company of friends and colleagues. Therein lies the importance and relevance of Outdoor Behavioral Experiential Learning (OBEL) and recreational sports.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42136681","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-25DOI: 10.24083/apjhm.v18i1.2609
M. Avery
The first issue of the journal for 2023 provides original research and review works across a range of issues and topics relevant to leaders and managers in the health, aged and social care sectors. The relationship between resources, capabilities, value and their relevance to healthcare and its enablement has been demonstrated in enabling organisation and system performance and contribution. Clinical care and associated access for those living and working in rural and remote settings continues as an important factor in relation to quality and access to care in Australia. These can have different geographic impact. Any health system needs to continually consider the growth and development of the coming generation of leaders and managers and therefore critical to that responsibility our issues about leading and leadership development. Our health systems need an appropriate and proportionate balance between issues and elements of service and learning support for those providing care......
{"title":"Health Equity Enabled Through Leadership","authors":"M. Avery","doi":"10.24083/apjhm.v18i1.2609","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.2609","url":null,"abstract":"The first issue of the journal for 2023 provides original research and review works across a range of issues and topics relevant to leaders and managers in the health, aged and social care sectors. The relationship between resources, capabilities, value and their relevance to healthcare and its enablement has been demonstrated in enabling organisation and system performance and contribution. Clinical care and associated access for those living and working in rural and remote settings continues as an important factor in relation to quality and access to care in Australia. These can have different geographic impact. Any health system needs to continually consider the growth and development of the coming generation of leaders and managers and therefore critical to that responsibility our issues about leading and leadership development. Our health systems need an appropriate and proportionate balance between issues and elements of service and learning support for those providing care......","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48794180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-24DOI: 10.24083/apjhm.v18i1.2235
Ashu Tiwari
The Sustainable Development Goal (SDG) Target 3.8 has emphasized the persistence of health risks as a major challenge for emerging and developing countries. This challenge necessitates the achievement of Universal Health Coverage (UHC) by enhancing the infrastructure of the public sector. However, relying solely on public sector healthcare may not be sufficient to meet the needs of large populations, particularly in underdeveloped regions. Consequently, private sector healthcare solutions have emerged to fill service gaps, but they remain unaffordable for many low-income individuals. To the end, Health insurance can play a crucial role in making these services more accessible and affordable, but it faces several challenges including poor accessibility, low awareness, lack of skilled workforce, and corruption. The integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies can offer solutions to these challenges. However, the adoption of technology in the insurance domain poses behavioral challenges that must be identified and addressed. This is particularly important in developing and emerging countries where markets are still underdeveloped, and information asymmetries are high. This study examines some of these challenges by studying people’s attitude towards humanoid agents. For this study a case study approach has ben used. Overall, addressing the challenges of health insurance and incorporating advanced technologies can provide a vital safety net against health risks to people.
{"title":"Health Insurance & Humanoid ROBOT-Agents: A case study","authors":"Ashu Tiwari","doi":"10.24083/apjhm.v18i1.2235","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.2235","url":null,"abstract":"The Sustainable Development Goal (SDG) Target 3.8 has emphasized the persistence of health risks as a major challenge for emerging and developing countries. This challenge necessitates the achievement of Universal Health Coverage (UHC) by enhancing the infrastructure of the public sector. However, relying solely on public sector healthcare may not be sufficient to meet the needs of large populations, particularly in underdeveloped regions. Consequently, private sector healthcare solutions have emerged to fill service gaps, but they remain unaffordable for many low-income individuals. To the end, Health insurance can play a crucial role in making these services more accessible and affordable, but it faces several challenges including poor accessibility, low awareness, lack of skilled workforce, and corruption.\u0000The integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies can offer solutions to these challenges. However, the adoption of technology in the insurance domain poses behavioral challenges that must be identified and addressed. This is particularly important in developing and emerging countries where markets are still underdeveloped, and information asymmetries are high. This study examines some of these challenges by studying people’s attitude towards humanoid agents. For this study a case study approach has ben used. Overall, addressing the challenges of health insurance and incorporating advanced technologies can provide a vital safety net against health risks to people.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44704515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-23DOI: 10.24083/apjhm.v18i1.1973
G. Rai, Saurabh Verma
This study is principally the first to test a moderated mediation model of COVID-19 fear and job satisfaction in the Quality of Work Life (QWL)-commitment relationship of medical teachers during the pandemic. The conceptual model draws its theoretical tenet from spillover and conservation of resources theories. Cluster sampling was incorporated from four metropolitan cities in India. A mixed-method research design was administered to 378 medical teachers amidst the pandemic. The partial least squares structural equation modeling (PLS-SEM) results indicate a significant positive association between the constructs. Path analyses have highlighted positive associations between QWL, job satisfaction, and affective commitment to medical institutions. Further, a partial mediation effect of job satisfaction in the QWL-commitment relationship is highlighted, adding a new dimension to past studies. Intriguingly, each of the positive associations between QWL, job satisfaction, and commitment was negated and significantly moderated by the fear of COVID-19 experienced by the medical teaching fraternity. The findings offer practical implications to the stakeholders (Ministry of Health and Family Welfare, Department of Higher Education, Government of India, and State Governments) in enriching the QWL, job satisfaction, and medical teachers’ commitment induced by psychological stress, anxiety, role conflict, post-traumatic stress disorder, and fear of COVID-19 in the global pandemic.
{"title":"Quality of Work Life And Medical Teachers’ Commitment: A moderated mediation analysis of fear of COVID-19 and job satisfaction","authors":"G. Rai, Saurabh Verma","doi":"10.24083/apjhm.v18i1.1973","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.1973","url":null,"abstract":"This study is principally the first to test a moderated mediation model of COVID-19 fear and job satisfaction in the Quality of Work Life (QWL)-commitment relationship of medical teachers during the pandemic. The conceptual model draws its theoretical tenet from spillover and conservation of resources theories. \u0000Cluster sampling was incorporated from four metropolitan cities in India. A mixed-method research design was administered to 378 medical teachers amidst the pandemic. The partial least squares structural equation modeling (PLS-SEM) results indicate a significant positive association between the constructs. Path analyses have highlighted positive associations between QWL, job satisfaction, and affective commitment to medical institutions. Further, a partial mediation effect of job satisfaction in the QWL-commitment relationship is highlighted, adding a new dimension to past studies. Intriguingly, each of the positive associations between QWL, job satisfaction, and commitment was negated and significantly moderated by the fear of COVID-19 experienced by the medical teaching fraternity. \u0000The findings offer practical implications to the stakeholders (Ministry of Health and Family Welfare, Department of Higher Education, Government of India, and State Governments) in enriching the QWL, job satisfaction, and medical teachers’ commitment induced by psychological stress, anxiety, role conflict, post-traumatic stress disorder, and fear of COVID-19 in the global pandemic.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44087742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-20DOI: 10.24083/apjhm.v18i1.2003
Naisim Sum, Jill Francis, L. Naccarella
Evidence exists of the benefits of homelike environments for residents of residential aged care facil-ities (RACF). To date, most research has focused on the perceptions, experiences, and quality-of-life outcomes of homelike environments from residents’ perspectives. The views of the aged care workforce (ACW) about homelike environment in RACF is under-researched. A scoping review was conducted of the Pubmed, Medline, PsychInfo, Cinahl, and Scopus databases in April 2021. Search terms included: homelike environment; residential aged care; staff. Perspectives of ACW were synthesized using Rijnaard’s framework, encompassing three key categories. Of 1597 papers identified, 21 articles published from 1990 to 2021 met the eligibility criteria for review. The scop-ing review provided insights from nursing staff, facility managers, administrators, and also activity coordinators, laundry, and catering staff. Eight key elements of homelike environments were identi-fied, further classified into three key categories: (1) built environment (indoor and outdoor spaces); (2) psychological elements (residents’ choices and control, maintaining residents’ beliefs and habits); (3) social elements (relationships with residents, families, and staff, communal environments and maintaining contact with community). No important differences in themes across ACW groups were evident. Homelike environments were associated with higher job satisfaction, lower burnout, lower staff turnover and did not contribute to staff distress nor perceptions of reduced safety. Homelike environments are potentially beneficial for ACW. Review findings can inform planning, implemen-tation, and evaluation of homelike environments, to ultimately enhance outcomes for ACW and res-idents in RACFs.
{"title":"Residential Aged Care and Homelike Environments: A scoping literature review of views of the aged care workforce","authors":"Naisim Sum, Jill Francis, L. Naccarella","doi":"10.24083/apjhm.v18i1.2003","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.2003","url":null,"abstract":"Evidence exists of the benefits of homelike environments for residents of residential aged care facil-ities (RACF). To date, most research has focused on the perceptions, experiences, and quality-of-life outcomes of homelike environments from residents’ perspectives. The views of the aged care workforce (ACW) about homelike environment in RACF is under-researched. A scoping review was conducted of the Pubmed, Medline, PsychInfo, Cinahl, and Scopus databases in April 2021. Search terms included: homelike environment; residential aged care; staff. Perspectives of ACW were synthesized using Rijnaard’s framework, encompassing three key categories. Of 1597 papers identified, 21 articles published from 1990 to 2021 met the eligibility criteria for review. The scop-ing review provided insights from nursing staff, facility managers, administrators, and also activity coordinators, laundry, and catering staff. Eight key elements of homelike environments were identi-fied, further classified into three key categories: (1) built environment (indoor and outdoor spaces); (2) psychological elements (residents’ choices and control, maintaining residents’ beliefs and habits); (3) social elements (relationships with residents, families, and staff, communal environments and maintaining contact with community). No important differences in themes across ACW groups were evident. Homelike environments were associated with higher job satisfaction, lower burnout, lower staff turnover and did not contribute to staff distress nor perceptions of reduced safety. Homelike environments are potentially beneficial for ACW. Review findings can inform planning, implemen-tation, and evaluation of homelike environments, to ultimately enhance outcomes for ACW and res-idents in RACFs.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46544490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-20DOI: 10.24083/apjhm.v18i1.2061
H. Maulana, Faras Hasna Azizah, Lupi Yudhaningrum, Erik Erik, Burhanuddin Tola
Background: Work-at-home jobs may raise the risk of mental health concerns as they blur the boundaries between one’s job and personal responsibility. This study aimed to develop and test the feasibility of an online psychological intervention using the WhatsAppÓmessaging application. Materials and Method: During the 14-day intervention period, two messages were sent twice a day consisting of positive psychological affirmation aimed at assisting participants (N= 48; 13 males and 35 females) to achieve work-life balance and better sleep quality. The Indonesian-adapted Fisher’s work-life balance scale and the sleep disturbance scale were used to measure both constructs. These measures were administered at the beginning and end of the intervention. In addition, we provided participants with brief open-ended questions to check the program’s feasibility and acceptance of the intervention. Results: A paired t-test analysis revealed that although there was an increase in work-life balance scores in the post-test compared to the pre-test, the difference was not significant (t (47) = -1.75, p >.05). Nevertheless, individuals' sleep quality scores improved significantly after the intervention (t (47) = − 2.85, p <.05). Discussion: The findings of this study are expected to provide a preliminary argument to further pursue the development of behavioral interventions using online strategies in Indonesia during the pandemic.
{"title":"Automated Text-Based Psychological Support to Improve Work-Life Balance and Sleep Quality: A pilot study report of work-from-home workers in Indonesia","authors":"H. Maulana, Faras Hasna Azizah, Lupi Yudhaningrum, Erik Erik, Burhanuddin Tola","doi":"10.24083/apjhm.v18i1.2061","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.2061","url":null,"abstract":"Background: Work-at-home jobs may raise the risk of mental health concerns as they blur the boundaries between one’s job and personal responsibility. This study aimed to develop and test the feasibility of an online psychological intervention using the WhatsAppÓmessaging application.\u0000Materials and Method: During the 14-day intervention period, two messages were sent twice a day consisting of positive psychological affirmation aimed at assisting participants (N= 48; 13 males and 35 females) to achieve work-life balance and better sleep quality. The Indonesian-adapted Fisher’s work-life balance scale and the sleep disturbance scale were used to measure both constructs. These measures were administered at the beginning and end of the intervention. In addition, we provided participants with brief open-ended questions to check the program’s feasibility and acceptance of the intervention.\u0000Results: A paired t-test analysis revealed that although there was an increase in work-life balance scores in the post-test compared to the pre-test, the difference was not significant (t (47) = -1.75, p >.05). Nevertheless, individuals' sleep quality scores improved significantly after the intervention (t (47) = − 2.85, p <.05).\u0000Discussion: The findings of this study are expected to provide a preliminary argument to further pursue the development of behavioral interventions using online strategies in Indonesia during the pandemic.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44566388","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-20DOI: 10.24083/apjhm.v18i1.1335
Nishad Nasrin, K. Fatema, Fariha Farjana, N. Moni, Md. Karimul Islam, KanizFatima Mohsin, Md Shakil Ahmed
Aim: The study aims to investigate the implication of employment status on individuals’ mental and physical health status in Bangladesh. Method: Administering a semi-structured interview schedule, data were collected from 320 participants applying the multi-stage random sampling technique from the metropolitan area of Khulna city. An unpaired t-test was executed to observe the comparative scenario of mental health and socio-demographic conditions of different health-bearing classes. Also, logistic regression and the OLS model were executed to assess the association between employment status and physical and mental health status. BMI and Depression Anxiety Stress Scales 21 (DASS-21) were applied to measure the physical and mental health status, respectively. Results: Results revealed that employed individuals were more exposed to physical and mental health disorders compared to unemployed individuals. The employed individuals were at higher risk of being unhealthy, and suffering from back pain and sickness than the unemployed individuals. Results suggested that the employed individuals were expected to get involved more in mental health risk behavior (0.766, p <0.01); however, they possessed a lower extent of anxiety (-0.532, p <0.05). Recommendations:Insurance coverage, motivational programs, change in lifestyle and workplace environment development can be initiated from both employer and government levels for better health outcomes.
{"title":"Does Employment Status Associate with Physical and Mental Health Status? A Cross-Sectional Study on Working-age Population","authors":"Nishad Nasrin, K. Fatema, Fariha Farjana, N. Moni, Md. Karimul Islam, KanizFatima Mohsin, Md Shakil Ahmed","doi":"10.24083/apjhm.v18i1.1335","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.1335","url":null,"abstract":"Aim: The study aims to investigate the implication of employment status on individuals’ mental and physical health status in Bangladesh.\u0000Method: Administering a semi-structured interview schedule, data were collected from 320 participants applying the multi-stage random sampling technique from the metropolitan area of Khulna city. An unpaired t-test was executed to observe the comparative scenario of mental health and socio-demographic conditions of different health-bearing classes. Also, logistic regression and the OLS model were executed to assess the association between employment status and physical and mental health status. BMI and Depression Anxiety Stress Scales 21 (DASS-21) were applied to measure the physical and mental health status, respectively.\u0000Results: Results revealed that employed individuals were more exposed to physical and mental health disorders compared to unemployed individuals. The employed individuals were at higher risk of being unhealthy, and suffering from back pain and sickness than the unemployed individuals. Results suggested that the employed individuals were expected to get involved more in mental health risk behavior (0.766, p <0.01); however, they possessed a lower extent of anxiety (-0.532, p <0.05). \u0000Recommendations:Insurance coverage, motivational programs, change in lifestyle and workplace environment development can be initiated from both employer and government levels for better health outcomes.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42975959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-17DOI: 10.24083/apjhm.v18i1.1667
Ririn Widyowati Supangat, R. Wulandari
Objective : The limitations of the Health Office in managing medical equipment management programs are compared to hospitals, as are the efficiency of the resources needed by the Regional Maintenance Center in assisting the Health Office to carry out the program. So an analysis is needed to see what the resulting costs and benefits are. Method: The research is accompanied by observations and observations of documents related to medical device maintenance and calibration analysis using cost-benefit analysis. The study was carried out in 2021 at the Pasuruan District Health Office in East Java Province, Indonesia. Results : After doing research, it was found that in the financial aspect, when viewed from the NPV, the IRR value is found to be 2.34%, the BCR is greater than one, which is 6.95%, and the PI is 8.5. The health facility maintenance unit is feasible to establish and develop in terms of both financial and effectiveness. Conclusion : Various regulations were issued by the Ministry of Health to manage the management of health equipment. The Regional Maintenance Center is believed to be able to run well if all parties support it, starting with regional leaders, then support from human resources, financial resources, officer competence, infrastructure, and management information systems. so that health services can be available in both quantity and quality.
{"title":"An Analysis of the Cost Benefits of Establishing a Regional Maintenance Center for Health Services","authors":"Ririn Widyowati Supangat, R. Wulandari","doi":"10.24083/apjhm.v18i1.1667","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.1667","url":null,"abstract":"Objective : The limitations of the Health Office in managing medical equipment management programs are compared to hospitals, as are the efficiency of the resources needed by the Regional Maintenance Center in assisting the Health Office to carry out the program. So an analysis is needed to see what the resulting costs and benefits are.\u0000Method: The research is accompanied by observations and observations of documents related to medical device maintenance and calibration analysis using cost-benefit analysis. The study was carried out in 2021 at the Pasuruan District Health Office in East Java Province, Indonesia.\u0000Results : After doing research, it was found that in the financial aspect, when viewed from the NPV, the IRR value is found to be 2.34%, the BCR is greater than one, which is 6.95%, and the PI is 8.5. The health facility maintenance unit is feasible to establish and develop in terms of both financial and effectiveness.\u0000Conclusion : Various regulations were issued by the Ministry of Health to manage the management of health equipment. The Regional Maintenance Center is believed to be able to run well if all parties support it, starting with regional leaders, then support from human resources, financial resources, officer competence, infrastructure, and management information systems. so that health services can be available in both quantity and quality.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43980571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-17DOI: 10.24083/apjhm.v18i1.2471
Payal Sanan
This study aims to investigate the constituents of customer relationship management (CRM) capability that allows to exhibit customer service flexibility (CSF) and affects innovation in healthcare. In doing so, it qualitatively develops and identify the dimensions of CRM capability through a case study in a public healthcare setting in India and provides a framework of CRM, CSF, and service innovation. The findings of the study suggest that CSF is a mediating mechanism between CRM capability and service innovation which is long ignored in the healthcare literature. The study contributes to theory and practice-oriented knowledge on how the CRM capabilities can improve the public healthcare and facilitates key strategies for flexible deliveries and innovative services.
{"title":"CRM Capability and Service Innovation in Healthcare: Evidence from India","authors":"Payal Sanan","doi":"10.24083/apjhm.v18i1.2471","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.2471","url":null,"abstract":"This study aims to investigate the constituents of customer relationship management (CRM) capability that allows to exhibit customer service flexibility (CSF) and affects innovation in healthcare. In doing so, it qualitatively develops and identify the dimensions of CRM capability through a case study in a public healthcare setting in India and provides a framework of CRM, CSF, and service innovation. The findings of the study suggest that CSF is a mediating mechanism between CRM capability and service innovation which is long ignored in the healthcare literature. The study contributes to theory and practice-oriented knowledge on how the CRM capabilities can improve the public healthcare and facilitates key strategies for flexible deliveries and innovative services.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48098908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-16DOI: 10.24083/apjhm.v18i1.1599
Mohamad Kasnavieh, Mahsa Mahmoudinejad, Mohamad Veisy, Shadi Mousavi, Ali Tahmasebi
Introduction: Provision of unnecessary medical services is one of the problems that have driven up health care budgets. The condition of Emergency department and sometimes patients 'unreasonable expectations may lead to ED staff burnout and increase the provision of unnecessary services. Methods: In this study, the Hospital Urgencies Appropriateness Protocol (HUAP) was used to assess the appropriateness of services provided in the ED. The sample size of this study consisted of 445 patients who were selected among the patients admitted in Rasoul Akram and Firouzgar hospitals by stratified sampling. Chi-square and logistic regression tests were used to analyze the data. Results: The rate of inappropriate admission in the ED of the studied hospitals was measured at about 13%. Patients admitted to the Firouzgar ED showed a higher probability to inappropriate admission. Among considered factors, gender and Interval between the onset of symptoms and ED admission are affecting factor in inappropriate admission. Conclusion: The rate of in appropriate admission is somehow high in this study. Gender and Interval between the onset of symptoms and ED admission can be considered as predictors of the provision of unnecessary services. So it is significant to provide operational and evidence-based solutions regarding the issues related to the provision of unnecessary services in the ED.
{"title":"The Ratio and Predictor Factors of Inappropriate and Unnecessary Use of Emergency Department Services","authors":"Mohamad Kasnavieh, Mahsa Mahmoudinejad, Mohamad Veisy, Shadi Mousavi, Ali Tahmasebi","doi":"10.24083/apjhm.v18i1.1599","DOIUrl":"https://doi.org/10.24083/apjhm.v18i1.1599","url":null,"abstract":"Introduction: Provision of unnecessary medical services is one of the problems that have driven up health care budgets. The condition of Emergency department and sometimes patients 'unreasonable expectations may lead to ED staff burnout and increase the provision of unnecessary services. Methods: In this study, the Hospital Urgencies Appropriateness Protocol (HUAP) was used to assess the appropriateness of services provided in the ED. The sample size of this study consisted of 445 patients who were selected among the patients admitted in Rasoul Akram and Firouzgar hospitals by stratified sampling. Chi-square and logistic regression tests were used to analyze the data. Results: The rate of inappropriate admission in the ED of the studied hospitals was measured at about 13%. Patients admitted to the Firouzgar ED showed a higher probability to inappropriate admission. Among considered factors, gender and Interval between the onset of symptoms and ED admission are affecting factor in inappropriate admission. Conclusion: The rate of in appropriate admission is somehow high in this study. Gender and Interval between the onset of symptoms and ED admission can be considered as predictors of the provision of unnecessary services. So it is significant to provide operational and evidence-based solutions regarding the issues related to the provision of unnecessary services in the ED.","PeriodicalId":42935,"journal":{"name":"Asia Pacific Journal of Health Management","volume":"9 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136272857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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