Pub Date : 2020-11-18DOI: 10.1108/hcs-08-2020-0011
Thomas J. George, J. Rogers, Amanda Roberts
Purpose Social impact bonds (SIBs) have become a favoured way to fund public services, including housing, prison and homelessness projects, in an era of austerity. In a growing critical literature on SIBs, a largely absent voice is that of the link worker. This paper aims to focus on the views of link workers in a SIB funded project which works with long-term entrenched rough sleepers in the East of England. Design/methodology/approach Interviews with link workers were conducted with a thematic analysis echoing many of the views expressed in the critical literature not only about the problems but also some of the advantages that SIBs offer to this type of project. Findings Three key themes were discomfort with the funding mechanism; flexible and innovative interventions that SIBs make possible; and problems with the outcome measures that trigger payments. This study concludes that if SIBs are to achieve their promise of providing funding which leads to effective solutions to deeply ingrained social problems, there needs to be more careful evaluation of their true benefits in comparison to publicly funded projects, adoption of more appropriate and project-specific outcome measures and a much clearer explanation and justification of the way in which SIB funding works. Originality/value Few studies have specifically explored the perceptions of front-line link workers in the homelessness sector. This study highlights not only the concerns but also the benefits associated with the use of SIB as a funding mechanism within the homelessness sector.
{"title":"Social impact bonds in the UK homeless sector: perspectives of front-line link workers","authors":"Thomas J. George, J. Rogers, Amanda Roberts","doi":"10.1108/hcs-08-2020-0011","DOIUrl":"https://doi.org/10.1108/hcs-08-2020-0011","url":null,"abstract":"\u0000Purpose\u0000Social impact bonds (SIBs) have become a favoured way to fund public services, including housing, prison and homelessness projects, in an era of austerity. In a growing critical literature on SIBs, a largely absent voice is that of the link worker. This paper aims to focus on the views of link workers in a SIB funded project which works with long-term entrenched rough sleepers in the East of England.\u0000\u0000\u0000Design/methodology/approach\u0000Interviews with link workers were conducted with a thematic analysis echoing many of the views expressed in the critical literature not only about the problems but also some of the advantages that SIBs offer to this type of project.\u0000\u0000\u0000Findings\u0000Three key themes were discomfort with the funding mechanism; flexible and innovative interventions that SIBs make possible; and problems with the outcome measures that trigger payments. This study concludes that if SIBs are to achieve their promise of providing funding which leads to effective solutions to deeply ingrained social problems, there needs to be more careful evaluation of their true benefits in comparison to publicly funded projects, adoption of more appropriate and project-specific outcome measures and a much clearer explanation and justification of the way in which SIB funding works.\u0000\u0000\u0000Originality/value\u0000Few studies have specifically explored the perceptions of front-line link workers in the homelessness sector. This study highlights not only the concerns but also the benefits associated with the use of SIB as a funding mechanism within the homelessness sector.\u0000","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"35 1","pages":"123-134"},"PeriodicalIF":0.9,"publicationDate":"2020-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87511096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-24DOI: 10.1108/HCS-05-2020-0007
R. Rogans-Watson, C. Shulman, D. Lewer, Megan Armstrong, B. Hudson
The purpose of this paper is to assess frailty, geriatric conditions and multimorbidity in people experiencing homelessness (PEH) using holistic evaluations based on comprehensive geriatric assessment (CGA) and draw comparisons with general population survey data.,Cross-sectional observational study conducted in a London-based hostel for single PEH over 30 years old in March–April 2019. The participants and key workers completed health-related questionnaires, and geriatric conditions were identified using standardised assessments. Frailty was defined according to five criteria in Fried’s phenotype model and multimorbidity as the presence of two or more long-term conditions (LTCs). Comparisons with the general population were made using data from the English Longitudinal Study of Ageing and the Health Survey for England.,A total of 33 people participated with a mean age of 55.7 years (range 38–74). Frailty was identified in 55% and pre-frailty in 39%. Participants met an average of 2.6/5 frailty criteria, comparable to 89-year-olds in the general population. The most common geriatric conditions were: falls (in 61%), visual impairment (61%), low grip strength (61%), mobility impairment (52%) and cognitive impairment (45%). All participants had multimorbidity. The average of 7.2 LTCs (range 2–14) per study participant far exceeds the average for even the oldest people in the general population.,To the best of authors’ knowledge, this is the first UK-based study measuring frailty and geriatric conditions in PEH and the first anywhere to do so within a CGA-type evaluation. It also demonstrates the feasibility of conducting holistic evaluations in this setting, which may be used clinically to improve the health outcomes for PEH.
{"title":"Premature frailty, geriatric conditions and multimorbidity among people experiencing homelessness: a cross-sectional observational study in a London hostel","authors":"R. Rogans-Watson, C. Shulman, D. Lewer, Megan Armstrong, B. Hudson","doi":"10.1108/HCS-05-2020-0007","DOIUrl":"https://doi.org/10.1108/HCS-05-2020-0007","url":null,"abstract":"The purpose of this paper is to assess frailty, geriatric conditions and multimorbidity in people experiencing homelessness (PEH) using holistic evaluations based on comprehensive geriatric assessment (CGA) and draw comparisons with general population survey data.,Cross-sectional observational study conducted in a London-based hostel for single PEH over 30 years old in March–April 2019. The participants and key workers completed health-related questionnaires, and geriatric conditions were identified using standardised assessments. Frailty was defined according to five criteria in Fried’s phenotype model and multimorbidity as the presence of two or more long-term conditions (LTCs). Comparisons with the general population were made using data from the English Longitudinal Study of Ageing and the Health Survey for England.,A total of 33 people participated with a mean age of 55.7 years (range 38–74). Frailty was identified in 55% and pre-frailty in 39%. Participants met an average of 2.6/5 frailty criteria, comparable to 89-year-olds in the general population. The most common geriatric conditions were: falls (in 61%), visual impairment (61%), low grip strength (61%), mobility impairment (52%) and cognitive impairment (45%). All participants had multimorbidity. The average of 7.2 LTCs (range 2–14) per study participant far exceeds the average for even the oldest people in the general population.,To the best of authors’ knowledge, this is the first UK-based study measuring frailty and geriatric conditions in PEH and the first anywhere to do so within a CGA-type evaluation. It also demonstrates the feasibility of conducting holistic evaluations in this setting, which may be used clinically to improve the health outcomes for PEH.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"2 1","pages":"77-91"},"PeriodicalIF":0.9,"publicationDate":"2020-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90154986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-18DOI: 10.1108/HCS-05-2020-0005
S. Iafrati
Purpose The purpose of study is to explore how structural problems within housing supply and the marketisation of housing for the poorest and most vulnerable households affect households and can lead to negative outcomes for some households. The research highlights the experiences of out of area (OOA) households that can be below the radar in debates regarding housing crisis. Design/methodology/approach The research features a case study approach focusing on the experiences of a single household, which is supplemented with an interview with the household’s local authority housing manager. Additionally, freedom of information data is used to analyse the local authority placing the household OOA. The case study is transferable and the additional evidence validates the household’s experiences. Findings The research finds that OOA housing can be disruptive for households and negatively affect well-being as well as facilitate social cleansing. The case study, while examining the lived experience of OOA housing, also recognises structural causes of the housing crisis within neoliberal housing policy. Furthermore, the case study recognises the positions of local authorities placing households OOA and receiving these households. Originality/value The research is original in using a case study to explore OOA housing. OOA housing is an under-researched area where households are not homeless but are housed in a manner detrimental to their well-being. The case study brings together interviews and freedom of information data to highlight findings currently missing in housing research.
{"title":"Displaced and vulnerable: a case study of “out of area” housing","authors":"S. Iafrati","doi":"10.1108/HCS-05-2020-0005","DOIUrl":"https://doi.org/10.1108/HCS-05-2020-0005","url":null,"abstract":"\u0000Purpose\u0000The purpose of study is to explore how structural problems within housing supply and the marketisation of housing for the poorest and most vulnerable households affect households and can lead to negative outcomes for some households. The research highlights the experiences of out of area (OOA) households that can be below the radar in debates regarding housing crisis.\u0000\u0000\u0000Design/methodology/approach\u0000The research features a case study approach focusing on the experiences of a single household, which is supplemented with an interview with the household’s local authority housing manager. Additionally, freedom of information data is used to analyse the local authority placing the household OOA. The case study is transferable and the additional evidence validates the household’s experiences.\u0000\u0000\u0000Findings\u0000The research finds that OOA housing can be disruptive for households and negatively affect well-being as well as facilitate social cleansing. The case study, while examining the lived experience of OOA housing, also recognises structural causes of the housing crisis within neoliberal housing policy. Furthermore, the case study recognises the positions of local authorities placing households OOA and receiving these households.\u0000\u0000\u0000Originality/value\u0000The research is original in using a case study to explore OOA housing. OOA housing is an under-researched area where households are not homeless but are housed in a manner detrimental to their well-being. The case study brings together interviews and freedom of information data to highlight findings currently missing in housing research.\u0000","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"134 1","pages":"111-122"},"PeriodicalIF":0.9,"publicationDate":"2020-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86729376","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-24DOI: 10.1108/hcs-05-2020-0008
Ali M. Alqahtany
The purpose of this paper is to explore the people’s perceptions of sustainable housing in Saudi Arabia using Riyadh as a case study. Riyadh was chosen as a case study for two reasons: it is the capital city of Saudi Arabia and the largest city in the country; and there are no major differences between the characteristics of people in Riyadh and other major Saudi cities.,The questionnaire survey technique was used in this study to achieve the main purpose. The study used descriptive statistics (frequency, percentage) with the aid of the Statistical Package of Social Science Software (SPSS) to analyze the data.,The findings reveal that there is a lack of people’s awareness about the sustainable housing. However, it shows a positive response regarding people’s willingness to live in sustainable housing in the future as well as to adjust their current houses to be more environmentally friendly houses.,The thoughts of stakeholders who are involved in the housing field, including policymakers and real estate developers, are very significant, however, due to the time limitation it has not been explored in this study. Therefore, future research is recommended to investigate the opinions of different stakeholders to have better insights for delivering sustainable housing.,The study contributes to exploring the people’s perceptions of sustainable housing in Saudi Arabia using Riyadh as a case study. Only a few studies have discussed this issue, so this study was conducted to bridge this research gap and build upon the literature.
{"title":"People’s perceptions of sustainable housing in developing countries: the case of Riyadh, Saudi Arabia","authors":"Ali M. Alqahtany","doi":"10.1108/hcs-05-2020-0008","DOIUrl":"https://doi.org/10.1108/hcs-05-2020-0008","url":null,"abstract":"The purpose of this paper is to explore the people’s perceptions of sustainable housing in Saudi Arabia using Riyadh as a case study. Riyadh was chosen as a case study for two reasons: it is the capital city of Saudi Arabia and the largest city in the country; and there are no major differences between the characteristics of people in Riyadh and other major Saudi cities.,The questionnaire survey technique was used in this study to achieve the main purpose. The study used descriptive statistics (frequency, percentage) with the aid of the Statistical Package of Social Science Software (SPSS) to analyze the data.,The findings reveal that there is a lack of people’s awareness about the sustainable housing. However, it shows a positive response regarding people’s willingness to live in sustainable housing in the future as well as to adjust their current houses to be more environmentally friendly houses.,The thoughts of stakeholders who are involved in the housing field, including policymakers and real estate developers, are very significant, however, due to the time limitation it has not been explored in this study. Therefore, future research is recommended to investigate the opinions of different stakeholders to have better insights for delivering sustainable housing.,The study contributes to exploring the people’s perceptions of sustainable housing in Saudi Arabia using Riyadh as a case study. Only a few studies have discussed this issue, so this study was conducted to bridge this research gap and build upon the literature.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"2 1","pages":"93-109"},"PeriodicalIF":0.9,"publicationDate":"2020-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73134791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-03DOI: 10.1108/hcs-03-2020-0004
J. Barrett, S. Evans, Vanessa Pritchard-Wilkes
Purpose The purpose this paper is to explore walking with purpose in extra care, retirement and domestic housing settings in order to better understand and support people living with dementia in these settings, develop recommendations and inform practice. Design/methodology/approach A mixed-methods study was employed: scoping literature review; online survey of extra care and retirement housing managers in the UK; case studies involving interviews with staff and family carers (n=14) of ten individuals who engaged in walking with purpose in the different housing settings. Findings Although residents who walk with purpose constituted a minority (0-2 residents), managing walking with purpose can be challenging and time consuming. Distraction or redirection was the most common response. Other strategies included identifying the resident’s motivations and accommodating their wishes or walking with them. Culture of care, staff training and dementia friendly design are key to effective support for safe walking with purpose. Responses to walking with purpose in the domestic housing settings raised serious deprivation of liberty issues. Research limitations The study had a number of limitations. The completed survey questionnaires represent a self-selected sample of extra care and retirement housing settings and responses are based on the perceptions of the staff members completing the survey. There were a relatively small number of case study sites (3 extra care and 3 retirement housing) and it was not possible to interview family members for all of the residents who walked with purpose. Originality/Value This study provides unique data on walking with purpose in extra care and retirement housing setting in the UK.
{"title":"Understanding and supporting safe walking with purpose among people living with dementia in extra care, retirement and domestic housing","authors":"J. Barrett, S. Evans, Vanessa Pritchard-Wilkes","doi":"10.1108/hcs-03-2020-0004","DOIUrl":"https://doi.org/10.1108/hcs-03-2020-0004","url":null,"abstract":"Purpose \u0000The purpose this paper is to explore walking with purpose in extra care, retirement and domestic housing settings in order to better understand and support people living with \u0000dementia in these settings, develop recommendations and inform practice. \u0000 \u0000Design/methodology/approach \u0000A mixed-methods study was employed: scoping literature review; online survey of extra care and retirement housing managers in the UK; case studies involving interviews with staff and family carers (n=14) of ten individuals who engaged in walking with purpose in the different housing settings. \u0000 \u0000Findings \u0000Although residents who walk with purpose constituted a minority (0-2 residents), managing walking with purpose can be challenging and time consuming. Distraction or redirection was the most common response. Other strategies included identifying the resident’s motivations and accommodating their wishes or walking with them. Culture of care, staff training and dementia friendly design are key to effective support for safe walking with purpose. Responses to walking with purpose in the domestic housing settings raised serious deprivation of liberty issues. \u0000 \u0000Research limitations \u0000The study had a number of limitations. The completed survey questionnaires represent a self-selected sample of extra care and retirement housing settings and responses are based \u0000on the perceptions of the staff members completing the survey. There were a relatively small number of case study sites (3 extra care and 3 retirement housing) and it was not possible to interview family members for all of the residents who walked with purpose. \u0000 \u0000Originality/Value \u0000This study provides unique data on walking with purpose in extra care and retirement housing setting in the UK.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"64 1","pages":"37-48"},"PeriodicalIF":0.9,"publicationDate":"2020-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90268709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-29DOI: 10.1108/HCS-01-2019-0001
Zaldy C. Collado, N. M. G. Orozco
This study aims to examine the experiences of urban poor relocatees in their resettlement communities, specifically those who were relocated from the Caloocan, Malabon, Navotas, Valenzuela and Quezon City areas to the province of Bulacan, Philippines. This study hopes to convey the importance of revisiting the law on socialized housing in the Philippines.,This study gathered qualitative data through 2 focus group discussions among 28 participants who came from 3 resettlement sites in San Jose del Monte City, Bulacan Province, Philippines. The resettlement areas are owned and managed by the National Housing Authority of the Philippine Government.,Results show that resettlement experiences are stories of survival under impoverished conditions. Lack of housing facilities or poorly built units characterize their relocation experience aside from having no immediate access to basic utilities such as electricity and water, despite a law that supposedly secures these rights to relocatees. The expensive cost of transportation and the lack of livelihood also heavily strain the lives of the relocated population.,This study illustrates that involuntary displacement predicts poor living conditions upon resettlement. This study is an inquiry not only of existing conditions of socialized housing in resettlement areas but also past realities of these housing communities at the onset of the displacees’ relocation.
{"title":"From displacement to resettlement: how current policies shape eviction narratives among urban poor in the Philippines","authors":"Zaldy C. Collado, N. M. G. Orozco","doi":"10.1108/HCS-01-2019-0001","DOIUrl":"https://doi.org/10.1108/HCS-01-2019-0001","url":null,"abstract":"This study aims to examine the experiences of urban poor relocatees in their resettlement communities, specifically those who were relocated from the Caloocan, Malabon, Navotas, Valenzuela and Quezon City areas to the province of Bulacan, Philippines. This study hopes to convey the importance of revisiting the law on socialized housing in the Philippines.,This study gathered qualitative data through 2 focus group discussions among 28 participants who came from 3 resettlement sites in San Jose del Monte City, Bulacan Province, Philippines. The resettlement areas are owned and managed by the National Housing Authority of the Philippine Government.,Results show that resettlement experiences are stories of survival under impoverished conditions. Lack of housing facilities or poorly built units characterize their relocation experience aside from having no immediate access to basic utilities such as electricity and water, despite a law that supposedly secures these rights to relocatees. The expensive cost of transportation and the lack of livelihood also heavily strain the lives of the relocated population.,This study illustrates that involuntary displacement predicts poor living conditions upon resettlement. This study is an inquiry not only of existing conditions of socialized housing in resettlement areas but also past realities of these housing communities at the onset of the displacees’ relocation.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"173 1","pages":""},"PeriodicalIF":0.9,"publicationDate":"2020-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84010041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-27DOI: 10.1108/hcs-10-2019-0022
Naomi Kunstler, J. Tsai
This paper aims to understand landlords’ attitudes toward applicants with histories of sex offenses and landlords’ willingness to broaden eligibility criteria for tenancy.,A convenience sample of 50 landlords in Connecticut were interviewed. The content of interviews was analyzed to examine how often a landlord would be open to renting to individuals on the sex offender registry and what conditions affect their decisions.,In total, 44% of landlords would not rent to adults with histories of sex offenses under any circumstance, but 8% of landlords reported they would rent to such individuals and an additional 36% of landlords were open to it with a high threshold for other indicators of good tenancy such as stable housing history, good credit and timely rental payments.,These findings not only illustrate the real-world challenges in finding housing for adults with histories of sex offenses but also highlight opportunities in working with landlords.,There has been little examination of housing adults with sex offenders from the perspective of landlords, which is important to understand to address this difficult and sensitive issue.
{"title":"Understanding landlord perspectives on applicants with sex offenses","authors":"Naomi Kunstler, J. Tsai","doi":"10.1108/hcs-10-2019-0022","DOIUrl":"https://doi.org/10.1108/hcs-10-2019-0022","url":null,"abstract":"This paper aims to understand landlords’ attitudes toward applicants with histories of sex offenses and landlords’ willingness to broaden eligibility criteria for tenancy.,A convenience sample of 50 landlords in Connecticut were interviewed. The content of interviews was analyzed to examine how often a landlord would be open to renting to individuals on the sex offender registry and what conditions affect their decisions.,In total, 44% of landlords would not rent to adults with histories of sex offenses under any circumstance, but 8% of landlords reported they would rent to such individuals and an additional 36% of landlords were open to it with a high threshold for other indicators of good tenancy such as stable housing history, good credit and timely rental payments.,These findings not only illustrate the real-world challenges in finding housing for adults with histories of sex offenses but also highlight opportunities in working with landlords.,There has been little examination of housing adults with sex offenders from the perspective of landlords, which is important to understand to address this difficult and sensitive issue.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"80 1","pages":"27-34"},"PeriodicalIF":0.9,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91177362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-21DOI: 10.1108/hcs-10-2019-0020
J. Rogers, Thomas J. George, Amanda Roberts
Staff who work with vulnerable people with multiple needs are known to experience high levels of stress and burnout, as well as high levels of job satisfaction. This paper aims to explore the experiences of staff working in a project with individuals experiencing long-term homelessness in Lincolnshire.,An evaluation of a project working with individuals experiencing long-term homelessness included a focus group set up to explore the experiences and well-being of front line staff and managers. One-to-one interviews with staff were also held to provide more in-depth data about the experiences of individual staff members.,Six key themes were identified from the discussions with participants. Decision latitude and the ability to follow service users on person-centred journeys over long periods were positive aspects of the work which were highly valued and seemed to contribute to high levels of job satisfaction. Things which also made a positive contribution were elements of support provided by the employer and a number of personal coping strategies. Themes identified which had a negative impact on well-being related to high workloads and to the multiple and competing demands from service users and other agencies.,Few studies of any kind have explored the experiences and well-being of staff working in the frontline of homelessness services. This small-scale qualitative study provides a number of suggestions for further research with this population. Findings cannot be generalised but match those of other recent studies which suggest high levels of stress but little evidence of burnout, and that carefully developed workplace support mechanisms play a key role in maintaining commitment to the role and preventing burnout.
{"title":"Working with individuals who have experienced homelessness: Stresses and successes","authors":"J. Rogers, Thomas J. George, Amanda Roberts","doi":"10.1108/hcs-10-2019-0020","DOIUrl":"https://doi.org/10.1108/hcs-10-2019-0020","url":null,"abstract":"Staff who work with vulnerable people with multiple needs are known to experience high levels of stress and burnout, as well as high levels of job satisfaction. This paper aims to explore the experiences of staff working in a project with individuals experiencing long-term homelessness in Lincolnshire.,An evaluation of a project working with individuals experiencing long-term homelessness included a focus group set up to explore the experiences and well-being of front line staff and managers. One-to-one interviews with staff were also held to provide more in-depth data about the experiences of individual staff members.,Six key themes were identified from the discussions with participants. Decision latitude and the ability to follow service users on person-centred journeys over long periods were positive aspects of the work which were highly valued and seemed to contribute to high levels of job satisfaction. Things which also made a positive contribution were elements of support provided by the employer and a number of personal coping strategies. Themes identified which had a negative impact on well-being related to high workloads and to the multiple and competing demands from service users and other agencies.,Few studies of any kind have explored the experiences and well-being of staff working in the frontline of homelessness services. This small-scale qualitative study provides a number of suggestions for further research with this population. Findings cannot be generalised but match those of other recent studies which suggest high levels of stress but little evidence of burnout, and that carefully developed workplace support mechanisms play a key role in maintaining commitment to the role and preventing burnout.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"45 1","pages":"65-76"},"PeriodicalIF":0.9,"publicationDate":"2020-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73749519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-15DOI: 10.1108/hcs-09-2019-0019
J. Hobson, K. Lynch, A. Lodge
Supported housing is a particular complex sub-section of the housing sector, and generally refers to social or state housing provided in conjunction with additional support to help people develop the skills required for independent living. This paper examines the current changes to the supported housing sector partly as a result of austerity and partly as a result of politically initiated structural and funding changes. This paper aims to examine the outcome of the UK government’s reviews and a case study comprising first-hand accounts from stakeholders across a large supported housing provider, including all tiers of management and operations. The paper concludes that there are clear broad trends that can be identified across the sector, including state withdrawal, reduced and restructured funding models that constrain providers and, crucially, a process of residualisation that reduces state involvement in the sector to only individual support for the most vulnerable and ‘at risk’ clients. The authors express concern that these changes are detrimental and may actually leave already vulnerable social in an even more vulnerable situation.
{"title":"Residualisation in supported housing: an organisational case study","authors":"J. Hobson, K. Lynch, A. Lodge","doi":"10.1108/hcs-09-2019-0019","DOIUrl":"https://doi.org/10.1108/hcs-09-2019-0019","url":null,"abstract":"Supported housing is a particular complex sub-section of the housing sector, and generally refers to social or state housing provided in conjunction with additional support to help people develop the skills required for independent living. This paper examines the current changes to the supported housing sector partly as a result of austerity and partly as a result of politically initiated structural and funding changes. This paper aims to examine the outcome of the UK government’s reviews and a case study comprising first-hand accounts from stakeholders across a large supported housing provider, including all tiers of management and operations. The paper concludes that there are clear broad trends that can be identified across the sector, including state withdrawal, reduced and restructured funding models that constrain providers and, crucially, a process of residualisation that reduces state involvement in the sector to only individual support for the most vulnerable and ‘at risk’ clients. The authors express concern that these changes are detrimental and may actually leave already vulnerable social in an even more vulnerable situation.","PeriodicalId":43302,"journal":{"name":"Housing Care and Support","volume":"3 1","pages":"1-13"},"PeriodicalIF":0.9,"publicationDate":"2020-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88261204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-08DOI: 10.1108/hcs-02-2019-0007
Michael Buckland, A. Tinker
The purpose of this paper is to explore and compare the motivations and expectations that older people have when choosing to move into either a private or housing association (HA) extra care housing (ECH) scheme, and any effects this had on its residents.,This qualitative study is based on findings from four HA schemes in Tower Hamlets, London, and one private scheme in Warwickshire. Eight semi-structured interviews were conducted with five women and three men of varying backgrounds, from schemes managed by different associations and companies. Interview transcripts were coded and analysed thematically.,All residents moved into ECH in response to deteriorating health. However, almost all residents had felt obliged to move by others, generally their children. Few residents had any expectations of ECH on arrival, but many developed high expectations of an increased sense of independence and security and of an improved social life. ECH appeared to be beneficial for residents’ health and well-being.,The inability to recruit an equal number of people from HA and private scheme, alongside the small sample size, may compromise the external validity of any conclusions drawn from any comparisons.,This research identifies a lack of knowledge about ECH among the general population and offers insight into areas of poor management within ECH schemes which could be improved.,Inadequacies in the ECH model could be attributed to failures in the current health and social care system. Differences between expectations and perceptions of HA vs private schemes should be acknowledged and responded to.,This is a rare example of research exploring the relationships between ECH residents’ motivations and expectations (Hillcoat-Nalletamby and Sardani, 2019), and between those in HA vs private schemes.
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