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Roles of trade logistics to the development of international trade: A perspective of Nigeria 贸易物流对国际贸易发展的作用:以尼日利亚为例
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-21 DOI: 10.4102/jtscm.v16i0.764
Y. O. Salawu, S. M. Ghadiri
Background: Trade logistics service delivery is a key aspect in a country’s economic success in both national and international trade activities. It is critical in attaining competitive advantages for businesses actively involved in international trade. The improvement of services, infrastructure and logistics has helped to reduce delays and cost in cross-border goods transactions, resulting in a considerable growth in international trade.Objective: The study investigates the contribution of trade logistics service delivery to the growth of international trade. Overall improvement of logistics services could be a significant step towards long-term facilitation of trade.Methods: Respondents were given questionnaires using a simple random selection technique. Structural equation modelling was then used to examine the structural relationships among variables that had been assessed.Findings: The results reveal that the delivery of trade logistics services has a substantial impact on trade development. Improving the logistics industry also allows for increased trade volume.Conclusion: It was suggested that governments, specifically middle-income nations, explore trade performance measurements in order to better enhance the exports and imports processes as well as to efficiently and effectively boost trade through the optimisation of the supply chain management.
背景:贸易物流服务交付是一个国家在国内和国际贸易活动中取得经济成功的关键方面。对于积极参与国际贸易的企业来说,这是获得竞争优势的关键。服务、基础设施和物流的改善有助于减少跨境货物交易的延误和成本,从而使国际贸易大幅增长。目的:研究贸易物流服务交付对国际贸易增长的贡献。全面改善物流服务可能是迈向长期贸易便利化的重要一步。方法:采用简单的随机选择法对被调查者进行问卷调查。然后使用结构方程模型来检查已评估的变量之间的结构关系。研究发现:贸易物流服务的提供对贸易发展有实质性的影响。改善物流业也可以增加贸易量。结论:建议各国政府,特别是中等收入国家,探索贸易绩效衡量,以便更好地加强进出口流程,并通过优化供应链管理高效有效地促进贸易。
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引用次数: 0
Drivers of and barriers to the adoption of green fleet management practices in Zimbabwe: A case study of the funeral assurance sector 津巴布韦采用绿色车队管理做法的驱动因素和障碍:殡葬保险部门的案例研究
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-18 DOI: 10.4102/jtscm.v16i0.804
Tenson Kachilala, Smart Dumba
Background: For complex fleet operations (e.g. unpredictable routing multiple corpse destinations, longer driver working hours and rough terrains) witnessed in the funeral assurance companies, it is increasingly difficult to strike a balance between cost-effectiveness and reducing environmental impacts. Existing studies do not address this gap on how firms with complex fleet management practices can or should adopt green fleet management (GFM). Against this background, this study explores the organisational constraints faced by companies to go green, as a starting point for effective and sustainable GFM adoption.Objectives: The aim of this study was to examine the drivers of and barriers to the adoption of sustainable fleet management, particularly in the context of complex transport operations as those prevailing in companies within the funeral assurance sector.Method: A qualitative research paradigm was adopted, based on a case study of three companies with a sizeable fleet size within the funeral assurance sector in Zimbabwe. We conducted extensive key informant interviews with different management levels of the three companies. Documentary analysis was performed on the legislative framework governing fleet management in Zimbabwe to assess its provision for GFM in Zimbabwe and its effectiveness therefrom.Results: An analysis of the institutional frameworks for environmental sustainability shows that Zimbabwe has some Acts of parliament that deal with GFM. However, there is a paucity in terms of enforcement. Furthermore, there are no financial or fiscal incentives for the acquisition of a green fleet. Environmental considerations were peripheral in the fleet acquisition, maintenance and disposal decisions.Conclusion and contribution: Environmental considerations are least prioritised when crafting fleet operations decisions; this is despite the existence of a myriad of Acts of Parliament championing environmental preservation from transport. This article contributes to transport policy and planning by calling for a close examination of the firm specific fleet operational characteristics with a view to develop appropriate strategies for GFM adoption.
背景:在殡葬保险公司中,复杂的车队运营(例如,不可预测的多个尸体目的地路线,较长的司机工作时间和崎岖的地形)越来越难以在成本效益和减少环境影响之间取得平衡。现有的研究没有解决这一差距,即具有复杂车队管理实践的公司如何能够或应该采用绿色车队管理(GFM)。在此背景下,本研究探讨了企业走向绿色所面临的组织约束,作为有效和可持续的绿色环境管理采用的起点。目的:本研究的目的是研究采用可持续车队管理的驱动因素和障碍,特别是在殡葬保险行业公司中普遍存在的复杂运输业务的背景下。方法:采用定性研究范式,基于对津巴布韦殡葬保险部门内具有相当规模的三家公司的案例研究。我们对三家公司的不同管理层进行了广泛的关键线人访谈。对津巴布韦管理船队的立法框架进行了文献分析,以评估其对津巴布韦全球船队管理的规定及其效力。结果:对环境可持续性制度框架的分析表明,津巴布韦有一些处理GFM的议会法案。然而,在执行方面存在不足。此外,没有财政或财政激励措施来购买绿色车队。在船队的购置、维护和处置决策中,环境因素是次要的。结论和贡献:在制定船队运营决策时,环境因素是最不优先考虑的;尽管有无数的议会法案支持从交通运输中保护环境。本文通过呼吁对公司特定车队的运营特征进行仔细检查,以制定采用GFM的适当战略,从而有助于运输政策和规划。
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引用次数: 1
Factors affecting the adoption of contactless technologies in supply chain and logistics 影响供应链和物流采用非接触式技术的因素
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-18 DOI: 10.4102/jtscm.v16i0.751
Siyasanga Bangani, Osden Jokonya
Background: Digital transformation has significantly reinvented the systems and operations in the supply chain and logistics industries, enabling organisations within the industry to be able to deliver higher value to customers at a lower cost. Some of the technologies that have taken up the industry by the storm include contactless technologies such as radio frequency identification, near-field communication, mobile wallets, smart cards, touchless check-in and robots. Adoption of these technologies has grown exponentially since the coronavirus disease 2019 (COVID-19) outbreak, as organisations were forced to transform business operations from physical to digital.Objective: The study objective was to explore factors affecting the adoption of contactless technologies in the supply chain and logistics industry. The study has adopted the technological, organisational and environmental (TOE) framework to explore the technological, organisational and environmental factors affecting the adoption of contactless technologies in the industry.Method: The study adopted the quantitative content analysis research design and systematic literature review method to explore factors affecting contactless technologies adoption in the supply chain and logistics industry. Furthermore, a literature matrix was developed and used as an instrument to explore the TOE factors affecting the adoption. After the collection of data, findings were presented and analysed.Conclusion: The results suggest that technical (cost, value and security), organisational (change and management) and environmental factors (customer demand) affect contactless technologies adoption in the supply chain and logistics industry. The study contributes to the body of knowledge of factors affecting the adoption of contactless technologies in the supply chain and logistics.
背景:数字化转型极大地改变了供应链和物流行业的系统和运营,使行业内的组织能够以更低的成本为客户提供更高的价值。席卷整个行业的一些技术包括非接触式技术,如射频识别、近场通信、移动钱包、智能卡、非接触式值机和机器人。自2019年冠状病毒病(COVID-19)爆发以来,随着组织被迫将业务运营从实体转变为数字,这些技术的采用呈指数级增长。目的:研究目的是探讨影响非接触式技术在供应链和物流行业采用的因素。本研究采用技术、组织及环境(TOE)架构,探讨影响业界采用非接触式技术的技术、组织及环境因素。方法:本研究采用定量内容分析研究设计和系统文献综述法,探讨非接触式技术在供应链与物流行业应用的影响因素。此外,开发了一个文献矩阵,并将其用作探索影响采用的TOE因素的工具。在收集数据后,提出并分析了研究结果。结论:研究结果表明,技术因素(成本、价值和安全)、组织因素(变革和管理)和环境因素(客户需求)影响非接触式技术在供应链和物流行业的采用。该研究有助于建立影响供应链和物流中采用非接触式技术的因素的知识体系。
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引用次数: 0
Supply chain challenges in public schools in the uMzinyathi district, KwaZulu-Natal 夸祖鲁-纳塔尔省uMzinyathi区公立学校的供应链挑战
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-16 DOI: 10.4102/jtscm.v16i0.794
Nkanyiso Langa, M. J. Naude
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引用次数: 0
Third-party logistics providers’ strategic development in Sweden: Learning from a crisis 瑞典第三方物流供应商的战略发展:从危机中吸取教训
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-15 DOI: 10.4102/jtscm.v16i0.838
Benedikte Borgstrom, S. Hertz, Leif-Magnus Jensen, Elvira Kaneberg
Background: The enacted sensemaking of third-party logistics (TPL) providers during the pandemic crisis may present an opportunity to explore their strategic operations.Objectives: The aim is to understand the TPL strategic implications related to a crisis and specifically how TPL providers make sense of and respond to crises. The two research questions are as follows: How has the COVID-19 pandemic crisis affected the business operations of TPL providers? What have TPL providers learnt from enacting the crisis, and how has this experience affected their strategic development?Method: We conduct an abductive study using combined data from interviews and a targeted archive search. The data are focused on the Swedish context and on a period of the COVID-19 pandemic.Results: Three distinct groups of TPL providers have different sense and action processes impacting their business operations. This research shows how an understanding of servitisation is relevant for TPL theory. Finally, we develop the strategic perspective of TPL providers by defining TPL providers as value-cocreating relationships that can help manage the complexities of logistics services.Conclusion: This research shows that TPL providers play an important role in crises, as they contribute to solving customer problems. This role appears to be strengthened during crises, but it imposes great demands on TPL providers.Contribution: Third-party logistics providers work with their customers during crises. The sensemaking view emphasises the importance of personnel, organisational commitment, capacity and expectations during crises. This is an interplay that requires adaptation to short-term changes in operational processes and adaptability in long-term operations.
背景:在大流行危机期间,第三方物流(TPL)提供商制定的意义可能为探索其战略运营提供了机会。目标:目的是了解与危机相关的第三方物流战略含义,特别是第三方物流提供商如何理解和应对危机。研究的两个问题是:新冠肺炎大流行危机如何影响第三方物流提供商的业务运营?第三方物流提供商从危机中吸取了什么教训?这些经验如何影响了他们的战略发展?方法:我们使用采访和有针对性的档案搜索的综合数据进行诱拐研究。这些数据的重点是瑞典的情况和2019冠状病毒病大流行时期。结果:三组不同的第三方物流提供商具有不同的影响其业务运营的意识和行动流程。这项研究显示了对服务化的理解如何与TPL理论相关。最后,我们通过将第三方物流供应商定义为可以帮助管理物流服务复杂性的价值共同创造关系,从而发展了第三方物流供应商的战略视角。结论:本研究表明,第三方物流提供商在危机中发挥着重要作用,因为他们有助于解决客户问题。这一角色在危机期间似乎得到了加强,但它对第三方物流提供商提出了很高的要求。贡献:第三方物流供应商在危机期间与客户合作。意义制造观点强调危机期间人员、组织承诺、能力和期望的重要性。这是一种相互作用,需要适应操作过程中的短期变化和长期操作中的适应性。
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引用次数: 0
Policy enforcement, corruption and stakeholder interference in South African universities 南非大学的政策执行、腐败和利益相关者干预
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-04 DOI: 10.4102/jtscm.v16i0.814
B. Ngcamu, E. Mantzaris
Background: The unprecedented and unchecked corruption practices that are prevalent in universities in South Africa have been aggravated by the minimal enforcement of policies and rules by university administrators and managers. This has opened up opportunities for corrupt relationships between internal and external stakeholders seeking to embark on corrupt activities in universities. As corruption is a worldwide phenomenon, this study selected previously disadvantaged universities in South Africa to investigate the effectiveness of university administrators and managers. The research examines the enforcement of policies and regulations in the effort to curb corruption.Objective: The study further sought to determine the extent to which service providers and politicians are enabled to manipulate the supply chain management and procurement systems, convincing the university officials to overlook quality standards and specifications.Method: This study was suited to a multi-case study approach, and the qualitative method was used to obtain data. A sample of 20 respondents were approached from different employment categories, including departments, faculties and trade unions.Results: The major highlights of the study pointed to the following as being the dimensions of corrupt practices in universities: rules and regulations were not enforced by university officials. There were obvious corrupt relationships and agreements among corrupt individuals, without any action being taken against them; there was a clear corrupt relationship between internal and external forces, which included bribery by funders, service providers and suppliers; there was political interference from members of management and council members, driving the corruption agenda.Conclusion: To fill the gaps that enable corruption in universities, the development of an anti-corruption workforce is a necessity. This can be achieved through skills development, proper intelligence, cooperation from stakeholders, employees refusing gifts and/or bribes and consequence management for those who are driving corruption.Contribution: The findings of the study can be used to assist university stakeholders, agencies and decision-makers in understanding the nature and extent of the corruption that is prevalent in the institutions concerned. The research could have a positive influence on improving policy compliance and adding value regarding the scant literature on corruption in universities.
背景:南非大学中普遍存在的前所未有的、不受控制的腐败行为,由于大学行政人员和管理人员对政策和规则的执行不力而加剧。这为寻求在大学开展腐败活动的内部和外部利益相关者之间的腐败关系提供了机会。由于腐败是一种世界性的现象,本研究选择了南非以前处于不利地位的大学来调查大学行政人员和管理人员的有效性。这项研究考察了遏制腐败的政策和法规的执行情况。目的:该研究进一步试图确定服务提供者和政治家能够在多大程度上操纵供应链管理和采购系统,说服大学官员忽视质量标准和规范。方法:本研究采用多病例研究方法,采用定性方法获取资料。我们访问了20位受访者,他们来自不同的就业类别,包括院系、学院和工会。结果:研究的主要亮点指出了大学腐败行为的以下方面:大学官员没有执行规章制度。腐败人员之间存在明显的腐败关系和腐败协议,但未采取任何行动;内部和外部力量之间存在明显的腐败关系,其中包括资助者、服务提供者和供应商的贿赂;管理层和理事会成员的政治干预,推动了腐败议程。结论:为了填补导致大学腐败的空白,反腐败队伍的发展是必要的。这可以通过技能发展、适当的情报、利益相关者的合作、员工拒绝礼物和/或贿赂以及对那些推动腐败的人进行后果管理来实现。贡献:研究结果可用于协助大学利益相关者、机构和决策者了解有关院校普遍存在的腐败的性质和程度。该研究对提高政策遵从性和增加有关大学腐败文献的价值具有积极影响。
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引用次数: 0
Assessing the impact of cargo clearance process on the cost of container clearance in Lagos seaports 评估货物清关过程对拉各斯海港集装箱清关成本的影响
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-11-04 DOI: 10.4102/jtscm.v16i0.822
J. A. Ojekunle, B. Oni, Victor Omoke, Adelanke S. Owoeye
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引用次数: 0
Transport barriers encountered by people with disability in Africa: An overview 非洲残疾人遇到的交通障碍:概述
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-10-27 DOI: 10.4102/jtscm.v16i0.826
B. Duri, R. Luke
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引用次数: 1
Measuring customer satisfaction with the Gautrain during the COVID-19 pandemic using the service quality model 使用服务质量模型测量COVID-19大流行期间Gautrain的客户满意度
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-10-26 DOI: 10.4102/jtscm.v16i0.771
Douglas N. Raza, Tshepiso Koele, Morongoa G. Makhafola, Mpho M. Monyemangene
Background: The Gautrain was created with the sole purpose of availing efficient transportation between the three metropolitan municipalities, namely the City of Tshwane, the City of Johannesburg and the City of Ekurhuleni. The Gautrain has been transporting more than five million passengers annually. However, ridership decreased drastically because of COVID-19. Poor ridership has resulted in less revenue income and the halting of expansion. In prior years, the Gautrain Management Agency (GMA) measured customer satisfaction levels;however, it has not undertaken such a study since the start of COVID-19 pandemic. Objectives: The study measured service quality experienced by Gautrain users amidst the COVID-19 pandemic through the service quality (SERVQUAL) model. Unknown customer satisfaction levels with the Gautrain services during the COVID-19 pandemic posed a problem for the agency. Method: This study followed a descriptive and quantitative path. A cross-sectional survey via online platforms was used to collect the data. The study had a sample size of 84 Gautrain commuters. Results: The findings revealed that users experienced a negative service quality in terms of SERVQUAL dimensions, namely assurance, tangibles, empathy and responsiveness. Conclusion: The study concluded that COVID-19 had a negative impact on some of the Gautrain service factors;however, users were still satisfied with some of the service factors. It is recommended that the Gautrain can improve services by understanding what customers expect in terms of service factors during the pandemic. © 2022. The Authors. Licensee: AOSIS.
背景:Gautrain的唯一目的是在三个大都市之间提供高效的交通,即茨瓦内市,约翰内斯堡市和埃库胡莱尼市。高铁每年运送的乘客超过500万人次。然而,由于新冠肺炎疫情,乘客人数急剧减少。糟糕的客流量导致了收入减少和扩张停滞。在前几年,Gautrain管理局(GMA)测量了客户满意度水平;然而,自2019冠状病毒病(COVID-19)大流行开始以来,它没有进行过这样的研究。目的:通过服务质量(SERVQUAL)模型测量2019冠状病毒病疫情期间Gautrain用户体验的服务质量。在2019冠状病毒病大流行期间,客户对Gautrain服务的满意度未知,给该机构带来了一个问题。方法:采用描述性和定量研究方法。通过在线平台进行横断面调查来收集数据。该研究的样本量为84名Gautrain通勤者。结果:调查结果显示,用户在SERVQUAL维度(保证、有形、共情和响应)上体验到负向的服务质量。结论:研究发现,新冠肺炎疫情对Gautrain的部分服务因素产生了负面影响,但用户对部分服务因素仍感到满意。建议Gautrain通过了解客户在大流行期间对服务因素的期望来改善服务。©2022。作者。被许可方:小岛屿国家联盟。
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引用次数: 0
The state of South Africa’s public–private partnership practices in transport projects: Problems and potential 南非交通项目中公私合作实践的现状:问题与潜力
IF 1.5 Q4 MANAGEMENT Pub Date : 2022-10-20 DOI: 10.4102/jtscm.v16i0.733
Ofentse K. Sebitlo, T. Mbara, R. Luke
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引用次数: 0
期刊
Journal of Transport and Supply Chain Management
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