Pub Date : 2003-11-17DOI: 10.1109/IPCC.2003.1245468
J. Gibson, D. Tesone, C. W. Blackwell
The authors are business professors with considerable experience in online teaching and administration. They rely on research and personal observation to build the case that thorough faculty training is critical to successful online programs. After reviewing various types of training programs currently found in online programs, they concentrate on immersion programs as the most effective, giving several case examples of these programs where prospective faculty become online students themselves to learn the pedagogy and techniques of online teaching. Guidelines are then provided for designing effective online faculty training in terms of both process and content.
{"title":"Training faculty to shape knowledge for cyberspace: preparing for online classes","authors":"J. Gibson, D. Tesone, C. W. Blackwell","doi":"10.1109/IPCC.2003.1245468","DOIUrl":"https://doi.org/10.1109/IPCC.2003.1245468","url":null,"abstract":"The authors are business professors with considerable experience in online teaching and administration. They rely on research and personal observation to build the case that thorough faculty training is critical to successful online programs. After reviewing various types of training programs currently found in online programs, they concentrate on immersion programs as the most effective, giving several case examples of these programs where prospective faculty become online students themselves to learn the pedagogy and techniques of online teaching. Guidelines are then provided for designing effective online faculty training in terms of both process and content.","PeriodicalId":439913,"journal":{"name":"IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings.","volume":"353 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132104247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2003-11-17DOI: 10.1109/IPCC.2003.1245505
D. M. Sharp
We propose that graphics that accompany procedural instructions divide into two categories, namely outcome graphics and process graphics. By using think-aloud protocol, the following questions were asked: 1. Can readers tell the difference between graphical types?; and 2. Do readers prefer one graphical type over another if they are given a choice? With this study we could be able to collect information about what readers want and do not want when they read instructions (n=25). From think-aloud data, 72% of subjects indicated they recognized a difference between outcome graphics and process graphics. Eighty percent of subjects preferred process graphics to outcome graphics. With the study we could also examine subjects' vocalized reasons for their graphical preferences, as well as reading behaviors and vocalized metareading information. Finally, we suggest improvements in the study's method, as well as other ways to continue research that involves outcome graphics and process graphics.
{"title":"Readers' preference for process graphics over outcome graphics accompanying assembly instructions","authors":"D. M. Sharp","doi":"10.1109/IPCC.2003.1245505","DOIUrl":"https://doi.org/10.1109/IPCC.2003.1245505","url":null,"abstract":"We propose that graphics that accompany procedural instructions divide into two categories, namely outcome graphics and process graphics. By using think-aloud protocol, the following questions were asked: 1. Can readers tell the difference between graphical types?; and 2. Do readers prefer one graphical type over another if they are given a choice? With this study we could be able to collect information about what readers want and do not want when they read instructions (n=25). From think-aloud data, 72% of subjects indicated they recognized a difference between outcome graphics and process graphics. Eighty percent of subjects preferred process graphics to outcome graphics. With the study we could also examine subjects' vocalized reasons for their graphical preferences, as well as reading behaviors and vocalized metareading information. Finally, we suggest improvements in the study's method, as well as other ways to continue research that involves outcome graphics and process graphics.","PeriodicalId":439913,"journal":{"name":"IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings.","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133839153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2003-11-17DOI: 10.1109/IPCC.2003.1245465
M. Chatterjee, S. Adali
A software agent is being built to help naive users effectively perform the search tasks without feeling intimidated or overwhelmed by the technology or the tool. The display of information as well as the content of it can either be too much (the problem of precision) or too little (the recall problem) which in turn can leave a naive user feel frustrated with the search. This agent's aim is to assist these users with their search goals. The overall strategy is to understand the search goal and then "push" and "pull" information to match the needs.
{"title":"The design of a search agent that manages information for naive users","authors":"M. Chatterjee, S. Adali","doi":"10.1109/IPCC.2003.1245465","DOIUrl":"https://doi.org/10.1109/IPCC.2003.1245465","url":null,"abstract":"A software agent is being built to help naive users effectively perform the search tasks without feeling intimidated or overwhelmed by the technology or the tool. The display of information as well as the content of it can either be too much (the problem of precision) or too little (the recall problem) which in turn can leave a naive user feel frustrated with the search. This agent's aim is to assist these users with their search goals. The overall strategy is to understand the search goal and then \"push\" and \"pull\" information to match the needs.","PeriodicalId":439913,"journal":{"name":"IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings.","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121272470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2003-11-17DOI: 10.1109/IPCC.2003.1245470
F. Tanner
Professional development opportunities are critical in any scientific or engineering discipline. Engineers need professional development in order to apply state of the art concepts and techniques to solving company problems. Basically, there are three broad categories of professional development opportunities: individual, group, and organizational opportunities. Individual opportunities include technical sabbaticals and planned professional development. Group opportunities include engineering colloquia with guest lecturers from industry and seminar courses on specific topics. Organizational opportunities include tuition refund program and other human resources initiated opportunities. All of these techniques intertwine to foster a strong organizational learning culture. The Space Telescope Science Institute (STScI) has implemented a successful program of sustained learning opportunities for its employees. This paper provides a case study of the STScI's learning community. This paper explores the professional development opportunities available to employees and examines the costs and benefits associated with them based on the STScI model.
{"title":"A case study of the space telescope science institute's learning community","authors":"F. Tanner","doi":"10.1109/IPCC.2003.1245470","DOIUrl":"https://doi.org/10.1109/IPCC.2003.1245470","url":null,"abstract":"Professional development opportunities are critical in any scientific or engineering discipline. Engineers need professional development in order to apply state of the art concepts and techniques to solving company problems. Basically, there are three broad categories of professional development opportunities: individual, group, and organizational opportunities. Individual opportunities include technical sabbaticals and planned professional development. Group opportunities include engineering colloquia with guest lecturers from industry and seminar courses on specific topics. Organizational opportunities include tuition refund program and other human resources initiated opportunities. All of these techniques intertwine to foster a strong organizational learning culture. The Space Telescope Science Institute (STScI) has implemented a successful program of sustained learning opportunities for its employees. This paper provides a case study of the STScI's learning community. This paper explores the professional development opportunities available to employees and examines the costs and benefits associated with them based on the STScI model.","PeriodicalId":439913,"journal":{"name":"IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings.","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128809255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2003-11-17DOI: 10.1109/IPCC.2003.1245464
Mark Melenhorst, T. Geest
Professionals often read with the purpose of formulating a judgment based on what they have read. Increasingly, the documents to be used are available electronically. This adds to the complexity of the task. In the presented study, seven participants read two sets of articles that were used to formulate recommendations regarding two technical communication issues. Readers proved to be not only driven by their judgment task but by the articles they were reading as well. This strategy reduced reading efficiency. An electronic notepad was used to store copied citations from the articles. Readers evaluated these citations superficially during reading, while they evaluated them more thoroughly when the recommendations had to be written.
{"title":"How professionals read online documents to formulate recommendations","authors":"Mark Melenhorst, T. Geest","doi":"10.1109/IPCC.2003.1245464","DOIUrl":"https://doi.org/10.1109/IPCC.2003.1245464","url":null,"abstract":"Professionals often read with the purpose of formulating a judgment based on what they have read. Increasingly, the documents to be used are available electronically. This adds to the complexity of the task. In the presented study, seven participants read two sets of articles that were used to formulate recommendations regarding two technical communication issues. Readers proved to be not only driven by their judgment task but by the articles they were reading as well. This strategy reduced reading efficiency. An electronic notepad was used to store copied citations from the articles. Readers evaluated these citations superficially during reading, while they evaluated them more thoroughly when the recommendations had to be written.","PeriodicalId":439913,"journal":{"name":"IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings.","volume":"175 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129920500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2003-11-17DOI: 10.1109/IPCC.2003.1245476
L. Kantner, S. Rosenbaum
Computer technology promises great potential to improve the quality of life and foster independence of the elderly. However, this population has special problems learning how to use computers and the Internet. Research studies have been conducted with older users to identify better ways to design user interfaces for the elderly and the best ways to train older users. To augment this research, the authors have begun collecting and analyzing the observations of people who informally coach the elderly. This paper reports the results of our preliminary research.
{"title":"Usable computers for the elderly: applying coaching experiences","authors":"L. Kantner, S. Rosenbaum","doi":"10.1109/IPCC.2003.1245476","DOIUrl":"https://doi.org/10.1109/IPCC.2003.1245476","url":null,"abstract":"Computer technology promises great potential to improve the quality of life and foster independence of the elderly. However, this population has special problems learning how to use computers and the Internet. Research studies have been conducted with older users to identify better ways to design user interfaces for the elderly and the best ways to train older users. To augment this research, the authors have begun collecting and analyzing the observations of people who informally coach the elderly. This paper reports the results of our preliminary research.","PeriodicalId":439913,"journal":{"name":"IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings.","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123387795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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