Pub Date : 2009-04-01DOI: 10.1518/106480409X435952
Kathleen Van Eron-Sherman
Hospital patients come in contact with a wide variety of equipment that is designed to administer health care as well as to make their stay more comfortable. Unfortunately, these devices are not always designed with patients in mind. This article presents a patient's perspective regarding her interactions with various products and how they may increase potential risks, such as falls, injury, contamination, discomfort, interrupted sleep, and false alarms to nurses.
{"title":"A Night in the Hospital: A Patient'sView","authors":"Kathleen Van Eron-Sherman","doi":"10.1518/106480409X435952","DOIUrl":"https://doi.org/10.1518/106480409X435952","url":null,"abstract":"Hospital patients come in contact with a wide variety of equipment that is designed to administer health care as well as to make their stay more comfortable. Unfortunately, these devices are not always designed with patients in mind. This article presents a patient's perspective regarding her interactions with various products and how they may increase potential risks, such as falls, injury, contamination, discomfort, interrupted sleep, and false alarms to nurses.","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"17 1","pages":"11 - 14"},"PeriodicalIF":1.3,"publicationDate":"2009-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1518/106480409X435952","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67322750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2009-01-01DOI: 10.1518/106480409X415170
Justin M Devoge, Ellen J Bass, Richard M D Sledd, Stephen M Borowitz, Linda Waggoner-Fountain
Physician sign-out is a mechanism for transferring patient information from one group of hospital care-givers to another at shift changes. Support tools are critical to the success of sign-out. To ensure that a tool is effective, designers must collaborate with end users, but collaboration can be difficult when working with users who are busy and have irregular schedules. In this article, we report on a collaborative effort between physicians and engineers to redesign a sign-out support tool. Strategies included focus groups, interviews, "on-the-fly" feedback, and an iterative design process, which engaged end users in the design process. Task analysis methods enabled us to quantify the differences in functionality between the original tool and the prototype.
{"title":"Collaborating With Physicians to Redesign a Sign-Out Tool: An iterative, multifaceted approach with users - even busy ones - can yield a satisfying and efficient product.","authors":"Justin M Devoge, Ellen J Bass, Richard M D Sledd, Stephen M Borowitz, Linda Waggoner-Fountain","doi":"10.1518/106480409X415170","DOIUrl":"10.1518/106480409X415170","url":null,"abstract":"<p><p>Physician sign-out is a mechanism for transferring patient information from one group of hospital care-givers to another at shift changes. Support tools are critical to the success of sign-out. To ensure that a tool is effective, designers must collaborate with end users, but collaboration can be difficult when working with users who are busy and have irregular schedules. In this article, we report on a collaborative effort between physicians and engineers to redesign a sign-out support tool. Strategies included focus groups, interviews, \"on-the-fly\" feedback, and an iterative design process, which engaged end users in the design process. Task analysis methods enabled us to quantify the differences in functionality between the original tool and the prototype.</p>","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"17 1","pages":"20-28"},"PeriodicalIF":0.7,"publicationDate":"2009-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3148712/pdf/nihms208363.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"30056516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-09-21DOI: 10.1518/106480408X393338
Marita A O'Brien, Wendy A Rogers, Arthur D Fisk
This analysis of HF/E literature on preferences for text entry distills the findings to guide designers in applying optimum solutions for devices such as PDAs and cell phones.
{"title":"Text Entry Interface Design Requirements at a Glance.","authors":"Marita A O'Brien, Wendy A Rogers, Arthur D Fisk","doi":"10.1518/106480408X393338","DOIUrl":"10.1518/106480408X393338","url":null,"abstract":"<p><p>This analysis of HF/E literature on preferences for text entry distills the findings to guide designers in applying optimum solutions for devices such as PDAs and cell phones.</p>","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"16 4","pages":"16-22"},"PeriodicalIF":0.7,"publicationDate":"2008-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3375055/pdf/nihms-369030.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"30697312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2000-01-01DOI: 10.1177/106480460000800107
S. V. Van Hemel
THISVOLUMEREPRESENTS the proceedings of the 3rd Fatigue in Transportation Conference held in Fremantle, Western Australia, in 1998, with some additional invited papers. The contributors include prominent researchers from the academic, industry, civilian government, and military communities in the United States, Australia, Canada, the United Kingdom, and New Zealand. (The omission of researchers from other nations is not explained.) The book is organized into four sections addressing the scope of the fatigue problem, sleep loss and other causes of operator fatigue, the assessment and monitoring of fatigue, and approaches to managing fatigue. The 24 chapters provide a fairly thorough review of recent research in each of the four areas addressed and make clear the complexity of operator fatigue issues and the challenges of managing fatigue in the transport industries in today's 24-hour society. The book is an excellent source of information for readers who need to "come up to speed" in the area of transportation operator fatigue and to familiarize themselves with the current state of research programs. It should be a valuable resource for researchers, transport industry managers, and regulators. Although most articles are written on an academic level, some are more practically oriented, especially in the final section on fatigue management strategies. Transportation modes represented here include commercial (trucks, taxis) and noncommercial road transport, commercial air transport, and maritime operations, but trucking is the mode given the greatest emphasis. Some chapters discuss more generic issues not related to a single transport mode (a survey of sleep in a commuter population, a work-related fatigue model, etc.). The scope of the papers varies from broad literature and research program reviews to reports of specific research projects. The production quality of the book is disappointing. Some articles have numerous typographical errors or poor graphics, and a few are in real need of technical editing. The rudimentary index might as well have been omitted. For the most pan, these flaws do not affect the utility of the volume, but a reader/buyer has a right to expect more in a book offered at this price.
{"title":"Managing Fatigue in Transportation Edited by Laurence Hartley. 1998, 458 pages, $130.50 Oxford, England: Elsevier Science Ltd. (Pergamon) ISBN 0-08-043357-X","authors":"S. V. Van Hemel","doi":"10.1177/106480460000800107","DOIUrl":"https://doi.org/10.1177/106480460000800107","url":null,"abstract":"THISVOLUMEREPRESENTS the proceedings of the 3rd Fatigue in Transportation Conference held in Fremantle, Western Australia, in 1998, with some additional invited papers. The contributors include prominent researchers from the academic, industry, civilian government, and military communities in the United States, Australia, Canada, the United Kingdom, and New Zealand. (The omission of researchers from other nations is not explained.) The book is organized into four sections addressing the scope of the fatigue problem, sleep loss and other causes of operator fatigue, the assessment and monitoring of fatigue, and approaches to managing fatigue. The 24 chapters provide a fairly thorough review of recent research in each of the four areas addressed and make clear the complexity of operator fatigue issues and the challenges of managing fatigue in the transport industries in today's 24-hour society. The book is an excellent source of information for readers who need to \"come up to speed\" in the area of transportation operator fatigue and to familiarize themselves with the current state of research programs. It should be a valuable resource for researchers, transport industry managers, and regulators. Although most articles are written on an academic level, some are more practically oriented, especially in the final section on fatigue management strategies. Transportation modes represented here include commercial (trucks, taxis) and noncommercial road transport, commercial air transport, and maritime operations, but trucking is the mode given the greatest emphasis. Some chapters discuss more generic issues not related to a single transport mode (a survey of sleep in a commuter population, a work-related fatigue model, etc.). The scope of the papers varies from broad literature and research program reviews to reports of specific research projects. The production quality of the book is disappointing. Some articles have numerous typographical errors or poor graphics, and a few are in real need of technical editing. The rudimentary index might as well have been omitted. For the most pan, these flaws do not affect the utility of the volume, but a reader/buyer has a right to expect more in a book offered at this price.","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"8 1","pages":"32 - 32"},"PeriodicalIF":1.3,"publicationDate":"2000-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/106480460000800107","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65303950","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1999-01-01DOI: 10.1177/106480469900700107
P. E. Van Hemel
{"title":"Human-Computer Interaction, 2nd Edition by Alan Dix, Janet Finlay, Gregory Abowd, & Russell Beale 1998, 638 pages, $42.00 Hertfordshire, England: Prentice Hall Europe ISBN 0-13-239864-8","authors":"P. E. Van Hemel","doi":"10.1177/106480469900700107","DOIUrl":"https://doi.org/10.1177/106480469900700107","url":null,"abstract":"","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"7 1","pages":"32 - 33"},"PeriodicalIF":1.3,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/106480469900700107","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65304667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1999-01-01DOI: 10.1177/106480469900700106
J. Flach
FORTHELASTfifty years, the field of human performance has been dominated by the study of paradigms (e.g., reaction time, memory search, mental rotation) to such an extent that one sometimes loses sight of the phenomenon of human performance. Henk Stassen's work is a counterexample of this trend. In reviewing Stassen's research program at Delft, this book provides a model for phenomenon-centered research, Sheridan introduces control theory as the strong theoretical framework that served Stassen so well, a key to the success of a phenomenon-centered approach. Stassen did not use control theory as a "Procrustean bed" to which phenomena were forced to conform. Rather, control theory provided a framework for integrating observations and for abstracting principles that could generalize from one problem to another. Chapters in Section A present work directed at the control of body mechanisms, providing multiple perspectives on the phenomenon of upper limb disorders (particularly as related to brachial plexus nerve lesions). These chapters provide examples of phenomenoncentered research at its best. Included are detailed biodynamic models of the shoulder, descriptions of laboratory and field research, descriptions of an elegant design for a prosthetic device, and discussions of diagnosis and treatment. The range of measurement and analysis is impressive and illustrates the commitment to the phenomena (rather than to any particular model). Sections B and C address the other phenomenon of interest to Stassen:human control of complex systems. Section B focuses on the general area of manual control and includes chapters on vehicle control and teleoperation. Section C focuseson supervisory control issues. Most notable in this section is a chapter byMoray that compares and contrasts the way psychologists and control engineers use the construct, mental model. The quality of writing in this book is, at best, mixed. Some chapters read as if they are direct transcriptions of technical reports. The difficulties of writing in a second language are often apparent. Readers will find numerous disfluencies and typographical errors. However, the whole is certainly more than the sum of the parts, as it provides a valuable exemplar of the power of phenomenon-driven research. This book can be a valuable resource for anyone interested in exploring beyond the safe harbors of laboratory paradigms. Lunteren's overview of the Delft research program should be required reading for everyone who plans a career in human factors or ergonomics. For researchers who want to do more than build an impressive vita for those who want to understand the phenomenon of human performance or would like to contribute to the solution of practical problems of design Henk's way is a model to emulate.
{"title":"Perspectives on the Human Controller: Essays in Honor of Henk G. Stassen Edited by Thomas B. Sheridan & Ton Van Lunteren 1997, 315 pages, $39.95 Mahwah, NJ: Lawrence Erlbaum Associates ISBN 0-8058-2190-2 (pbk.)","authors":"J. Flach","doi":"10.1177/106480469900700106","DOIUrl":"https://doi.org/10.1177/106480469900700106","url":null,"abstract":"FORTHELASTfifty years, the field of human performance has been dominated by the study of paradigms (e.g., reaction time, memory search, mental rotation) to such an extent that one sometimes loses sight of the phenomenon of human performance. Henk Stassen's work is a counterexample of this trend. In reviewing Stassen's research program at Delft, this book provides a model for phenomenon-centered research, Sheridan introduces control theory as the strong theoretical framework that served Stassen so well, a key to the success of a phenomenon-centered approach. Stassen did not use control theory as a \"Procrustean bed\" to which phenomena were forced to conform. Rather, control theory provided a framework for integrating observations and for abstracting principles that could generalize from one problem to another. Chapters in Section A present work directed at the control of body mechanisms, providing multiple perspectives on the phenomenon of upper limb disorders (particularly as related to brachial plexus nerve lesions). These chapters provide examples of phenomenoncentered research at its best. Included are detailed biodynamic models of the shoulder, descriptions of laboratory and field research, descriptions of an elegant design for a prosthetic device, and discussions of diagnosis and treatment. The range of measurement and analysis is impressive and illustrates the commitment to the phenomena (rather than to any particular model). Sections B and C address the other phenomenon of interest to Stassen:human control of complex systems. Section B focuses on the general area of manual control and includes chapters on vehicle control and teleoperation. Section C focuseson supervisory control issues. Most notable in this section is a chapter byMoray that compares and contrasts the way psychologists and control engineers use the construct, mental model. The quality of writing in this book is, at best, mixed. Some chapters read as if they are direct transcriptions of technical reports. The difficulties of writing in a second language are often apparent. Readers will find numerous disfluencies and typographical errors. However, the whole is certainly more than the sum of the parts, as it provides a valuable exemplar of the power of phenomenon-driven research. This book can be a valuable resource for anyone interested in exploring beyond the safe harbors of laboratory paradigms. Lunteren's overview of the Delft research program should be required reading for everyone who plans a career in human factors or ergonomics. For researchers who want to do more than build an impressive vita for those who want to understand the phenomenon of human performance or would like to contribute to the solution of practical problems of design Henk's way is a model to emulate.","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"7 1","pages":"32 - 32"},"PeriodicalIF":1.3,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/106480469900700106","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65305069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1998-10-01DOI: 10.1177/106480469800600416
S. V. Van Hemel
evaluating an original machine, designed and fabricated in-house, this is a wonderful reference that can also assist in reducing product liability risk. Some readers will find themselves hungering for a more exhaustive exploration of practical topics and wishing for less background information, such as human physiological systems. Readers should be cautioned about two errors in the description of the NIOSH lifting equation variables. If you find yourself preparing an introductory ergonomics seminar, this is the book for you. The organization and ergonomics pointers practically do the work for you. I gave it to my wife to read so she will finally know what I do for a living.
{"title":"Ergonomics and Safety of Intelligent Driver Interfaces Edited by Y. Ian Noy 1997, 409 pages, $45.00 ($89.95 hbk.) Mahwah, NJ: Lawrence Erlbaum Associates ISBN 0-8058-1955-X","authors":"S. V. Van Hemel","doi":"10.1177/106480469800600416","DOIUrl":"https://doi.org/10.1177/106480469800600416","url":null,"abstract":"evaluating an original machine, designed and fabricated in-house, this is a wonderful reference that can also assist in reducing product liability risk. Some readers will find themselves hungering for a more exhaustive exploration of practical topics and wishing for less background information, such as human physiological systems. Readers should be cautioned about two errors in the description of the NIOSH lifting equation variables. If you find yourself preparing an introductory ergonomics seminar, this is the book for you. The organization and ergonomics pointers practically do the work for you. I gave it to my wife to read so she will finally know what I do for a living.","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"6 1","pages":"33 - 33"},"PeriodicalIF":1.3,"publicationDate":"1998-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/106480469800600416","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65304984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1998-10-01DOI: 10.1177/106480469800600411
Hongzheng (Cindy) Lu
AVIATION A UTOMATION is one in a series of books that address human factors issues in transportation systems. Billings has done a superb job summarizing current thinking on the state of the art of aviation automation and presents his own perspectives on the topic. The book begins with a description of the problem space and the author's view of human-centered automation. This is followed by an effective review of the evolution of aviation, its relationship to automation, and an outline of key roles played by humans in aviation systems. The book focuses on cockpit automation, but it also addresses related issues in air traffic control. It ends with a prognostication of future issues. The book is clearly written and well organized and provides valuable insights to both novices and experts in the domain. A concise history of a problem area is always given prior to a delineation of the problems themselves. These descriptions will be of value to both students and designers. An appendix provides a short summary of major aviation accidents (through 1994) related to automation. These accidents are often referenced in the literature but not often described as they are in Billings' book. Aviation Automation has two shortcomings. It does not address the work of some significant foreign scholars (such as Rene Amaberti and Alain Gras) who provide interesting and complimentary points of view, and it does not address maintenance-related automation issues. Nevertheless, the book is a valuable resource for students and those involved in the design and evaluation of cockpit automation. I plan to promote its adoption as the key text in an undergraduate class in cockpit automation and as a key resource in our graduate-level classes on this topic.
{"title":"Designing the User Interface: Strategies for Effective Human Computer Interaction (3rd ed.) by Ben Shneiderman 1998, 639 pages, $47.29 Reading, MA: Addison-Wesley ISBN 0-201-69497-2","authors":"Hongzheng (Cindy) Lu","doi":"10.1177/106480469800600411","DOIUrl":"https://doi.org/10.1177/106480469800600411","url":null,"abstract":"AVIATION A UTOMATION is one in a series of books that address human factors issues in transportation systems. Billings has done a superb job summarizing current thinking on the state of the art of aviation automation and presents his own perspectives on the topic. The book begins with a description of the problem space and the author's view of human-centered automation. This is followed by an effective review of the evolution of aviation, its relationship to automation, and an outline of key roles played by humans in aviation systems. The book focuses on cockpit automation, but it also addresses related issues in air traffic control. It ends with a prognostication of future issues. The book is clearly written and well organized and provides valuable insights to both novices and experts in the domain. A concise history of a problem area is always given prior to a delineation of the problems themselves. These descriptions will be of value to both students and designers. An appendix provides a short summary of major aviation accidents (through 1994) related to automation. These accidents are often referenced in the literature but not often described as they are in Billings' book. Aviation Automation has two shortcomings. It does not address the work of some significant foreign scholars (such as Rene Amaberti and Alain Gras) who provide interesting and complimentary points of view, and it does not address maintenance-related automation issues. Nevertheless, the book is a valuable resource for students and those involved in the design and evaluation of cockpit automation. I plan to promote its adoption as the key text in an undergraduate class in cockpit automation and as a key resource in our graduate-level classes on this topic.","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"6 1","pages":"31 - 32"},"PeriodicalIF":1.3,"publicationDate":"1998-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/106480469800600411","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65304878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1997-10-01DOI: 10.1177/106480469700500408
S. V. Van Hemel
{"title":"Introduction to Ergonomics by R. S. Bridger 1995, 529 pages, $81.47 (hbk.) New York: McGraw-Hill ISBN 0-07-007741-X","authors":"S. V. Van Hemel","doi":"10.1177/106480469700500408","DOIUrl":"https://doi.org/10.1177/106480469700500408","url":null,"abstract":"","PeriodicalId":44407,"journal":{"name":"Ergonomics in Design","volume":"5 1","pages":"30 - 30"},"PeriodicalIF":1.3,"publicationDate":"1997-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/106480469700500408","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65304719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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