This study aims to examine and determine the effect of bank risk on profitability in the banking sector listed on the Indonesia Stock Exchange for the 2015-2020 period. Bank risk includes credit risk, market risk, operational risk, liquidity risk, capital risk and bankruptcy risk. The total sample is 36 banks. This study uses panel data regression analysis. The results showed that credit risk and operational risk had a significant negative effect on profitability. Market risk, capital risk and bankruptcy risk have a significant positive effect on profitability. Meanwhile, liquidity risk has no significant effect on profitability. Simultaneously, all bank risks have a significant positive effect on profitability together. The level of determination is 96.94%, while 3.06% is influenced by other variables not included in this study
{"title":"Pengaruh Risiko Bank Terhadap Profitabilitas (Studi Kasus Sektor Perbankan Yang Terdaftar di Bursa Efek Indonesia Periode 2015-2020)","authors":"Bambang Hermawan, Tubagus Ismail, Wawan Ichwanudin","doi":"10.48181/jrbmt.v5i2.13082","DOIUrl":"https://doi.org/10.48181/jrbmt.v5i2.13082","url":null,"abstract":"This study aims to examine and determine the effect of bank risk on profitability in the banking sector listed on the Indonesia Stock Exchange for the 2015-2020 period. Bank risk includes credit risk, market risk, operational risk, liquidity risk, capital risk and bankruptcy risk. The total sample is 36 banks. This study uses panel data regression analysis. The results showed that credit risk and operational risk had a significant negative effect on profitability. Market risk, capital risk and bankruptcy risk have a significant positive effect on profitability. Meanwhile, liquidity risk has no significant effect on profitability. Simultaneously, all bank risks have a significant positive effect on profitability together. The level of determination is 96.94%, while 3.06% is influenced by other variables not included in this study","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115686684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-28DOI: 10.48181/jrbmt.v5i2.13083
Leoni Marghareta, L. M. Damarwulan
This study was conducted with the aim of knowing the extent to which on the job training methods can affect employee performance and whether the intervening variables of professionalism and self efficacy can increase the effect of on the job training methods on employee performance. Total population and sample are 74 respondents. The data analysis technique of this research uses Partial Least Square (SmartPLS 3.0). The results obtained are on the job training affects employee performance by 22.9%, on the job training affects professionalism is 72.7%., on the job training affects self-efficacy by 77.4%, professionalism affects performance employees by 44.7% and self-efficacy affects employee performance by 32.7%. As well as the value of the indirect effect between on the job training, Professionalism and Employee Performance, the original sample interval coefficient value is 0.325 or 34.5% while the indirect effect between on the job training, Self efficacy and Employee Performance is obtained by the original sample interval coefficient value of 0.253 or 25.3%.
{"title":"Self Efficacy dan Profesionalisme Sebagai Variabel Intervening Antara On The Job Training Dan Kinerja Pegawai","authors":"Leoni Marghareta, L. M. Damarwulan","doi":"10.48181/jrbmt.v5i2.13083","DOIUrl":"https://doi.org/10.48181/jrbmt.v5i2.13083","url":null,"abstract":"This study was conducted with the aim of knowing the extent to which on the job training methods can affect employee performance and whether the intervening variables of professionalism and self efficacy can increase the effect of on the job training methods on employee performance. Total population and sample are 74 respondents. The data analysis technique of this research uses Partial Least Square (SmartPLS 3.0). The results obtained are on the job training affects employee performance by 22.9%, on the job training affects professionalism is 72.7%., on the job training affects self-efficacy by 77.4%, professionalism affects performance employees by 44.7% and self-efficacy affects employee performance by 32.7%. As well as the value of the indirect effect between on the job training, Professionalism and Employee Performance, the original sample interval coefficient value is 0.325 or 34.5% while the indirect effect between on the job training, Self efficacy and Employee Performance is obtained by the original sample interval coefficient value of 0.253 or 25.3%.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124152513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-30DOI: 10.48181/JRBMT.V5I1.11538
Andri Irfad, Fauji Sanusi, Moh. Mukhsin
This research is motivated by the need for good management of employees in managing workloads, work conflicts and work stress to be able to improve the resulting performance and be strengthened by a better level of job satisfaction. The purpose of the study was to examine the effect of workload management, work conflict and work stress on employee performance through job satisfaction as an intervening. The research was conducted at PT Harapan Teknik Shipyard with a total sample of 58 people. The data was collected using a questionnaire which was then analyzed using the SEM-PLS model which was processed with the SmartPLS application. Based on the results of statistical tests, it is known that there is an influence of work conflict management on employee job satisfaction, there is an effect of job stress management on employee job satisfaction, there is an influence of job satisfaction on employee performance and there is a mediating effect of job satisfaction on the relationship of work conflict management on employee performance. There is a mediating effect of job satisfaction on the relationship between work stress management and employee performance.
{"title":"Manajemen Beban Kerja, Konflik Kerja Dan Stres Kerja: Pengaruhnya Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Intervening Di PT Harapan Teknik Shipyard","authors":"Andri Irfad, Fauji Sanusi, Moh. Mukhsin","doi":"10.48181/JRBMT.V5I1.11538","DOIUrl":"https://doi.org/10.48181/JRBMT.V5I1.11538","url":null,"abstract":"This research is motivated by the need for good management of employees in managing workloads, work conflicts and work stress to be able to improve the resulting performance and be strengthened by a better level of job satisfaction. The purpose of the study was to examine the effect of workload management, work conflict and work stress on employee performance through job satisfaction as an intervening. The research was conducted at PT Harapan Teknik Shipyard with a total sample of 58 people. The data was collected using a questionnaire which was then analyzed using the SEM-PLS model which was processed with the SmartPLS application. Based on the results of statistical tests, it is known that there is an influence of work conflict management on employee job satisfaction, there is an effect of job stress management on employee job satisfaction, there is an influence of job satisfaction on employee performance and there is a mediating effect of job satisfaction on the relationship of work conflict management on employee performance. There is a mediating effect of job satisfaction on the relationship between work stress management and employee performance.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123468138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-30DOI: 10.48181/JRBMT.V5I1.11545
Wawan Wahyudi, Moh. Mukhsin, Hayatin Nupus
This study aims to examine and analyze the effect of perceived ease to use and subjective norms on intention to use with perceived usefulness and attitude towards use as an intervening variable (a study on users of the JKN mobile application segment of workers receiving corporate wages in the Serang Branch of BPJS Kesehatan). The data collection methods used are library research and field studies by distributing questionnaires to 190 users of the JKN mobile application for the segment of workers who receive wages for business entities in the Serang Branch of BPJS Kesehatan using proportional random sampling techniques. The data analysis technique used is Structural Equation Modeling (SEM) with SmartPLS software. The results of this study indicate that perceived ease to use has a negative and insignificant effect on intention to use; subjective norm has a positive and significant effect on intention to use; perceived ease to use has a positive and significant effect on perceived usefulness; perceived ease to use has a positive and significant effect on attitude towards use; subjective norm has a positive and significant effect on perceived usefulness; Subjective norm has a positive and significant effect on attitude towards use; perceived usefulness has a positive and significant effect on intention to use; and attitude towards use has a positive and significant effect on intention to use.
{"title":"Meningkatkan Intention To Use Aplikasi Mobile JKN Melalui Perceived Usefulness Dan Attitude Towards Use Sebagai Variabel Intervening (Studi pada Pengguna Aplikasi Mobile JKN Segmen Pekerja Penerima Upah Badan Usaha di Wilayah BPJS Kesehatan Cabang Serang)","authors":"Wawan Wahyudi, Moh. Mukhsin, Hayatin Nupus","doi":"10.48181/JRBMT.V5I1.11545","DOIUrl":"https://doi.org/10.48181/JRBMT.V5I1.11545","url":null,"abstract":"This study aims to examine and analyze the effect of perceived ease to use and subjective norms on intention to use with perceived usefulness and attitude towards use as an intervening variable (a study on users of the JKN mobile application segment of workers receiving corporate wages in the Serang Branch of BPJS Kesehatan). The data collection methods used are library research and field studies by distributing questionnaires to 190 users of the JKN mobile application for the segment of workers who receive wages for business entities in the Serang Branch of BPJS Kesehatan using proportional random sampling techniques. The data analysis technique used is Structural Equation Modeling (SEM) with SmartPLS software. The results of this study indicate that perceived ease to use has a negative and insignificant effect on intention to use; subjective norm has a positive and significant effect on intention to use; perceived ease to use has a positive and significant effect on perceived usefulness; perceived ease to use has a positive and significant effect on attitude towards use; subjective norm has a positive and significant effect on perceived usefulness; Subjective norm has a positive and significant effect on attitude towards use; perceived usefulness has a positive and significant effect on intention to use; and attitude towards use has a positive and significant effect on intention to use.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122817646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-30DOI: 10.48181/JRBMT.V5I1.11546
Afif Widiyanto, Fauji Sanusi
The dual role experienced by female employees can create stress which, if it happens continuously, will interfere with employee productivity and performance in the company. This study aims to determine the effect of work family conflict on employee performance through job stress management as an intervening variable and social support as a moderating variable. The research was conducted on women employees at PT Krakatau Steel (Persero) Tbk with a total sample of 100 people. The data analysis in this study used the Structural Equation Modeling approach which was processed by SmartPLS program. From the research conducted, it is concluded that 1) work family conflict has a positive and significant effect on employee performance, 2) work family conflict has a positive and significant effect on work stress management, 3) job stress management has a positive and significant effect on employee performance, 4) social support does not moderate the relationship of work family conflict to job stress management, 5) social support weakens the relationship of work family conflict to employee performance.
{"title":"Konflik Peran Ganda Dan Manajemen Stres Kerja Karyawan Wanita Di PT Krakatau Steel (Persero) Tbk","authors":"Afif Widiyanto, Fauji Sanusi","doi":"10.48181/JRBMT.V5I1.11546","DOIUrl":"https://doi.org/10.48181/JRBMT.V5I1.11546","url":null,"abstract":"The dual role experienced by female employees can create stress which, if it happens continuously, will interfere with employee productivity and performance in the company. This study aims to determine the effect of work family conflict on employee performance through job stress management as an intervening variable and social support as a moderating variable. The research was conducted on women employees at PT Krakatau Steel (Persero) Tbk with a total sample of 100 people. The data analysis in this study used the Structural Equation Modeling approach which was processed by SmartPLS program. From the research conducted, it is concluded that 1) work family conflict has a positive and significant effect on employee performance, 2) work family conflict has a positive and significant effect on work stress management, 3) job stress management has a positive and significant effect on employee performance, 4) social support does not moderate the relationship of work family conflict to job stress management, 5) social support weakens the relationship of work family conflict to employee performance.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132588156","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-30DOI: 10.48181/JRBMT.V5I1.11543
Samsul Hadi, Agus David Ramdansyah
The research objective is to find out how Le Dian Hotel can carry out its commitment to provide quality service to every guest represented in an organizational culture so that it can make employees more motivated to achieve maximum work performance and performance assisted by optimal empowerment. The research object was the employees of Hotel Le Dian, Serang with a total sample of 100 people. Data analysis using SEM-PLS model. The results showed that there was a positive influence of organizational culture on employee performance and achievement motivation. There is a positive influence of achievement motivation on employee performance and there is a positive moderation of empowerment on the relationship between achievement motivation and employee performance. This research implies the importance of organizational culture at Le Dian Hotel to be able to improve employee performance which is strengthened by high achievement motivation and employee empowerment.
{"title":"Meningkatkan Kinerja Karyawan Dengan Budaya Organisasi Melalui Motivasi Berprestasi Dan Pemberdayaan Karyawan (Studi di Hotel Le Dian – Kota Serang)","authors":"Samsul Hadi, Agus David Ramdansyah","doi":"10.48181/JRBMT.V5I1.11543","DOIUrl":"https://doi.org/10.48181/JRBMT.V5I1.11543","url":null,"abstract":"The research objective is to find out how Le Dian Hotel can carry out its commitment to provide quality service to every guest represented in an organizational culture so that it can make employees more motivated to achieve maximum work performance and performance assisted by optimal empowerment. The research object was the employees of Hotel Le Dian, Serang with a total sample of 100 people. Data analysis using SEM-PLS model. The results showed that there was a positive influence of organizational culture on employee performance and achievement motivation. There is a positive influence of achievement motivation on employee performance and there is a positive moderation of empowerment on the relationship between achievement motivation and employee performance. This research implies the importance of organizational culture at Le Dian Hotel to be able to improve employee performance which is strengthened by high achievement motivation and employee empowerment.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124671074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-30DOI: 10.48181/JRBMT.V5I1.11537
Angga Ramano, Wawan Prahiawan, Agus David Ramdansyah
This study aims to examine the effect of performance appraisal on job satisfaction through career development and compensation as intervening variables. The study was conducted on 91 permanent employees of Bank BJB who worked in Regional Offices of Banten IV and had worked for at least 3 years using purposive sampling technique. Data analysis using SEM-PLS method. The results showed 1) Performance appraisal has a positive and significant effect on job satisfaction, where the better the performance appraisal, the higher the employee job satisfaction, 2) Performance appraisal has a positive and significant effect on career development, where the better the performance appraisal, the more Employee career development, 3) Performance appraisal has a positive and significant effect on compensation, where the better the performance appraisal, the higher the employee compensation, 4) Career development has no effect on job satisfaction, 5) Compensation has a positive and significant effect on satisfaction employee work, where the higher the compensation, the higher the job satisfaction.
{"title":"Analisis Penilaian Kinerja Dan Kepuasan Kerja Yang Dimediasi Oleh Pengembangan Karier Dan Kompensasi (Studi pada Karyawan Bank BJB se-Kantor Wilayah Regional IV Banten)","authors":"Angga Ramano, Wawan Prahiawan, Agus David Ramdansyah","doi":"10.48181/JRBMT.V5I1.11537","DOIUrl":"https://doi.org/10.48181/JRBMT.V5I1.11537","url":null,"abstract":"This study aims to examine the effect of performance appraisal on job satisfaction through career development and compensation as intervening variables. The study was conducted on 91 permanent employees of Bank BJB who worked in Regional Offices of Banten IV and had worked for at least 3 years using purposive sampling technique. Data analysis using SEM-PLS method. The results showed 1) Performance appraisal has a positive and significant effect on job satisfaction, where the better the performance appraisal, the higher the employee job satisfaction, 2) Performance appraisal has a positive and significant effect on career development, where the better the performance appraisal, the more Employee career development, 3) Performance appraisal has a positive and significant effect on compensation, where the better the performance appraisal, the higher the employee compensation, 4) Career development has no effect on job satisfaction, 5) Compensation has a positive and significant effect on satisfaction employee work, where the higher the compensation, the higher the job satisfaction.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133206974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-30DOI: 10.48181/JRBMT.V4I1.9605
Abdul Wahid Alfarizi
Employee performance at PT Perkebunan Nusantara VIII Bojongdatar in 2019 decreased compared to previous years, this indicates that the employee's performance has not been maximized. This can be caused by the ineffective factor of realization of financial compensation. The purpose of this study was to examine and analyze the effect of the realization of financial compensation on employee performance through the level of discipline and job satisfaction as intervening variables. This research method uses quantitative methods using causality, which is looking for explanations in the form of a cause-and-effect relationship between several concepts or variables, the researcher collects primary data using a proportional random sampling technique in which the minimum sample size is multiplied by the number of indicators in this study the minimum sample size is measured. taken are 6 x 17 = 102 respondents and data analysis techniques with software Partial Least Square (PLS). The results showed that the realization of financial compensation had a direct effect on employee performance and there was an effect after being tested with the intervening variable on the level of discipline and job satisfaction.
PT Perkebunan Nusantara VIII Bojongdatar在2019年的员工绩效与往年相比有所下降，这表明员工的绩效没有最大化。这可能是由于财务补偿实现的无效因素造成的。本研究的目的是通过纪律水平和工作满意度作为中介变量来检验和分析财务薪酬的实现对员工绩效的影响。本研究方法采用因果关系的定量方法，即以几个概念或变量之间的因果关系的形式寻找解释，研究者使用比例随机抽样技术收集原始数据，其中最小样本量乘以本研究中测量的最小样本量的指标数量。采用6 x 17 = 102受访者和数据分析技术的软件偏最小二乘法(PLS)。结果表明，财务薪酬的实现对员工绩效有直接的影响，并且在纪律水平和工作满意度的干预变量检验后存在影响。
{"title":"Pengaruh Realisasi Kompensasi Finansial Terhadap Kinerja Karyawan Dengan Tingkat Kedisiplinan Dan Kepuasan Kerja Sebagai Variabel Intervening Pada PT Perkebunan Nusantara VIII Bojongdatar","authors":"Abdul Wahid Alfarizi","doi":"10.48181/JRBMT.V4I1.9605","DOIUrl":"https://doi.org/10.48181/JRBMT.V4I1.9605","url":null,"abstract":"Employee performance at PT Perkebunan Nusantara VIII Bojongdatar in 2019 decreased compared to previous years, this indicates that the employee's performance has not been maximized. This can be caused by the ineffective factor of realization of financial compensation. The purpose of this study was to examine and analyze the effect of the realization of financial compensation on employee performance through the level of discipline and job satisfaction as intervening variables. This research method uses quantitative methods using causality, which is looking for explanations in the form of a cause-and-effect relationship between several concepts or variables, the researcher collects primary data using a proportional random sampling technique in which the minimum sample size is multiplied by the number of indicators in this study the minimum sample size is measured. taken are 6 x 17 = 102 respondents and data analysis techniques with software Partial Least Square (PLS). The results showed that the realization of financial compensation had a direct effect on employee performance and there was an effect after being tested with the intervening variable on the level of discipline and job satisfaction.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114432411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-30DOI: 10.48181/JRBMT.V4I1.9606
Cokorda Agung Wibowo, Wawan Prahiawan, Roni Kambara
P T Jasa Asuransi Indonesia (Persero) builds a corporate culture of "RAISE" as values that are believed, carried out and become the daily behavior and habits of all Jasindo people. This study aims to determine the application of "RAISE" work culture and its effect on employee performance through two intervening variables, job satisfaction and affective commitment. The research object was the employees of PT Jasa Asuransi Indonesia (Persero) Cabang Serang, totaling 42 people. The sampling technique uses saturated sampling. Data analysis used a PLS-based SEM approach. Based on the hypothesis test at the 10% significance level, the results of work culture have a negative and insignificant effect on employee performance. Work culture has a positive and significant effect on job satisfaction and affective commitment. Job satisfaction has no effect on employee performance, while affective commitment has a positive effect on employee performance. This study found an indirect effect of work culture on employee performance through affective commitment as an intervening variable.
P T Jasa Asuransi Indonesia (Persero)建立了一种“RAISE”的企业文化，作为所有Jasindo人所相信、执行并成为日常行为和习惯的价值观。本研究旨在通过工作满意度和情感承诺两个干预变量来确定“RAISE”工作文化的应用及其对员工绩效的影响。研究对象为PT Jasa Asuransi Indonesia (Persero) Cabang Serang的员工，共42人。采样技术采用饱和采样。数据分析采用基于pls的扫描电镜方法。在10%显著性水平的假设检验中，工作文化的结果对员工绩效有负向且不显著的影响。工作文化对工作满意度和情感承诺有显著的正向影响。工作满意度对员工绩效没有影响，而情感承诺对员工绩效有正向影响。本研究通过情感承诺作为中介变量，发现了工作文化对员工绩效的间接影响。
{"title":"Budaya Kerja: Faktor Penentu Kinerja Karyawan Melalui Variabel Intervening Kepuasan Kerja Dan Komitmen Afektif Pada PT Jasa Asuransi Indonesia (Persero) Cabang Serang","authors":"Cokorda Agung Wibowo, Wawan Prahiawan, Roni Kambara","doi":"10.48181/JRBMT.V4I1.9606","DOIUrl":"https://doi.org/10.48181/JRBMT.V4I1.9606","url":null,"abstract":"P T Jasa Asuransi Indonesia (Persero) builds a corporate culture of \"RAISE\" as values that are believed, carried out and become the daily behavior and habits of all Jasindo people. This study aims to determine the application of \"RAISE\" work culture and its effect on employee performance through two intervening variables, job satisfaction and affective commitment. The research object was the employees of PT Jasa Asuransi Indonesia (Persero) Cabang Serang, totaling 42 people. The sampling technique uses saturated sampling. Data analysis used a PLS-based SEM approach. Based on the hypothesis test at the 10% significance level, the results of work culture have a negative and insignificant effect on employee performance. Work culture has a positive and significant effect on job satisfaction and affective commitment. Job satisfaction has no effect on employee performance, while affective commitment has a positive effect on employee performance. This study found an indirect effect of work culture on employee performance through affective commitment as an intervening variable.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114390468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-30DOI: 10.48181/JRBMT.V4I1.9610
S. Supartini, Lutfi Lutfi
This paper was conducted to examine the effect of service quality to word of mouth (WOM) and relational commitment to student satisfaction as an interevening variable. The study was conducted at students of Mathla'ul Anwar University, Banten. The number of samples in this study were 97 students with a propionate stratified random sampling method, which means that the sampling was carried out proportionally to each stratum in the population, in this case students from each faculty at Mathla'ul Anwar University, Banten. Data analysis method used in this research was Smart PLS 3.2.8 software. The results of this study indicated that (1) Service quality has a positive effect on students satisfaction, (2) Service quality has a positive effect to Word of Mouth, (3) Service quality has no effect on relational commitment, (4) Students satisfaction have no effect to word of mouth, (5) Students satisfaction has a positive effect to relational commitment, (6) Relational commitment is affected to word of mouth.
{"title":"Model Analisis Kualitas Pelayanan Terhadap Word Of Mouth Melalui Komitmen Relasional Dan Kepuasan Mahasiswa Sebagai Variabel Intervening (Studi Pada Mahasiswa Universitas Mathla’ul Anwar Banten)","authors":"S. Supartini, Lutfi Lutfi","doi":"10.48181/JRBMT.V4I1.9610","DOIUrl":"https://doi.org/10.48181/JRBMT.V4I1.9610","url":null,"abstract":"This paper was conducted to examine the effect of service quality to word of mouth (WOM) and relational commitment to student satisfaction as an interevening variable. The study was conducted at students of Mathla'ul Anwar University, Banten. The number of samples in this study were 97 students with a propionate stratified random sampling method, which means that the sampling was carried out proportionally to each stratum in the population, in this case students from each faculty at Mathla'ul Anwar University, Banten. Data analysis method used in this research was Smart PLS 3.2.8 software. The results of this study indicated that (1) Service quality has a positive effect on students satisfaction, (2) Service quality has a positive effect to Word of Mouth, (3) Service quality has no effect on relational commitment, (4) Students satisfaction have no effect to word of mouth, (5) Students satisfaction has a positive effect to relational commitment, (6) Relational commitment is affected to word of mouth.","PeriodicalId":447948,"journal":{"name":"Jurnal Riset Bisnis dan Manajemen Tirtayasa","volume":"137 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132592547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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