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Comparative Analysis of Online Shopping Behavior of Thai and Chinese Consumers 泰国和中国消费者网上购物行为的比较分析
Pub Date : 2020-03-30 DOI: 10.21742/ijsbt.2020.8.1.05
K. Khwanngern, Varin Chouvatut, W. Ongsakul
In recent years, e-commerce has grown rapidly, and Thailand's e-commerce growth rate in Southeast Asia has also ranked first. Large and small businesses have increased their online sales business. Although the development speed of the traditional import and export economy has slowed down, e-commerce has increased strongly. E-commerce has the characteristics of shortening transaction links and reducing costs, enabling producers to directly face end consumers and reducing commodity prices. Thailand currently does not have an online shopping platform with domestic capital. They are all platforms with foreign capital, such as Shopee, Lazada, and Alibaba. Secondly, Thais can also purchase domestic products through Facebook and Instagram, similar to Chinese micro-businesses. Due to the different consumption habits of consumers in the two countries, the acceptance of online shopping is also different. To understand the online shopping behaviors of consumers in the two countries, this paper analyzes the online shopping behaviors of Thai and Chinese consumers through questionnaires and puts forward corresponding opinions to promote the development of e-commerce in Thailand. Furthermore, based on the survey and comparison, it analyzes the future development opportunities of Thailand's e-commerce and promotes the further improvement of Thailand's e-commerce business.
近年来,电子商务发展迅速,泰国的电子商务增长率在东南亚地区也名列第一。大大小小的企业都增加了他们的在线销售业务。虽然传统进出口经济的发展速度有所放缓,但电子商务增长强劲。电子商务具有缩短交易环节、降低成本的特点,使生产者直接面对终端消费者,降低商品价格。泰国目前还没有国内资本的网购平台。它们都是外资平台,比如Shopee、Lazada、阿里巴巴。其次,泰国人也可以通过Facebook和Instagram购买国内产品,类似于中国的微商。由于两国消费者的消费习惯不同,对网上购物的接受程度也不同。为了了解两国消费者的网上购物行为,本文通过问卷调查的方式对泰国和中国消费者的网上购物行为进行分析,并提出相应的意见,促进泰国电子商务的发展。进而,在调研对比的基础上,分析泰国电子商务未来的发展机遇,促进泰国电子商务业务的进一步提升。
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引用次数: 0
Chinese Cause-Related Marketing through Internet: Perceived Benefits, Participation and Privacy Concerns 基于网络的中国公益营销:感知利益、参与和隐私问题
Pub Date : 2020-03-30 DOI: 10.21742/ijsbt.2020.8.1.04
Qi Wang, Seong-Yeon Park
With the growth of internet technology, cause-related marketing has become more diverse, therefore, it is utmost important to understand what kind of cause-related marketing campaigns consumers like. This study examines the impact of perceived benefits and privacy concerns on consumer participation of internet cause-related marketing. Through the questionnaire survey, 517 questionnaires have been divided into experienced groups and inexperienced groups. For those who have participated in internet cause-related marketing campaign, the three types of perceived benefits (functional benefits, experiential benefits, symbolic benefits) can positively affect consumers ’ attitudes towards the campaign, then positively affect their participation. The privacy concerns have a significant negative moderating effect on the impact of functional benefits on attitudes and a significant positive moderating effect on the impact of symbolic benefits. For people who have not participated in internet cause-related marketing campaign, only perceived symbolic benefits and experiential benefits can positively influence their attitudes towards campaign. The privacy concerns have a significant positive moderating effect on the impact of symbolic benefits.
随着互联网技术的发展,公益营销变得更加多样化,因此了解消费者喜欢什么样的公益营销活动是至关重要的。本研究考察了感知利益和隐私问题对消费者参与网络公益营销的影响。通过问卷调查,将517份问卷分为经验组和经验组。对于参与过网络公益营销活动的人来说,三种感知利益(功能利益、体验利益、象征利益)可以正向影响消费者对活动的态度,进而正向影响消费者的参与。隐私关注对功能性利益对态度的影响具有显著的负向调节作用,对象征性利益的影响具有显著的正向调节作用。对于没有参与过网络公益营销活动的人来说,只有感知到的象征性利益和体验性利益才能正向影响他们对活动的态度。隐私担忧对象征性利益的影响有显著的正向调节作用。
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引用次数: 1
A Study of Purchase Intention of Eco-friendly Products: A Cross-Cultural Investigation between Korea and China 生态友好型产品购买意愿研究:中韩两国的跨文化调查
Pub Date : 2019-11-30 DOI: 10.21742/ijsbt.2019.7.2.04
Jiyoung Yoon
This study sought to compare the purchase intention of eco-friendly products between Korean and Chinese consumers. For this purpose, it established a conceptual model in which environmental knowledge affects attitude, subjective norm, and perceived behavioral control toward eco-friendly products, which in turn are connected to the purchase intention of eco-friendly products. According to the analysis results, in both Korean and Chinese cases, consumers’ environmental knowledge had a positive effect on their attitude to eco-friendly products and subjective norms, and the variable that exerted the strongest influence on purchase intention was the subjective norm. On the other hand, this research found some differences in the results between the two countries: in the Korean case, the path from perceived behavioral control to purchase intention was not statistically supported, whereas in the Chinses case the path from environmental knowledge to perceived behavioral control was rejected. 1
本研究旨在比较韩国和中国消费者对环保产品的购买意愿。为此,本文建立了一个概念模型,其中环境知识影响对环保产品的态度、主观规范和感知行为控制,而这些又与环保产品的购买意愿有关。分析结果显示,在韩国和中国的案例中,消费者的环境知识对其对环保产品的态度和主观规范都有正向影响,其中对购买意愿影响最大的变量是主观规范。另一方面,本研究发现两国之间的结果存在一些差异:在韩国的案例中,从感知行为控制到购买意愿的路径不被统计支持,而在中国的案例中,从环境知识到感知行为控制的路径被拒绝。1
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引用次数: 3
A Consumer Recommendation System based on Big Data 基于大数据的消费者推荐系统
Pub Date : 2019-11-30 DOI: 10.21742/ijsbt.2019.7.2.05
Jiyoung Yoon
The recommendation system is a system to make consumers' choice easier by informing the result of combining information necessary for individuals in the information that consumers want in the market. Ultimately, it is a program to increase the satisfaction of consumers. In this study, consumers who choose cosmetics combine the existing attributes and extract the characteristics, and then recommend similar cosmetics, thereby enhancing the availability of consumers. For this purpose, the cosmetics classification of 'hwahae App', a representative cosmetics application in Korea, was used and 'recommendation system based on similarity algorithm' was developed. This study conducted a previous study on the algorithms that form the type and recommendation system of the recommendation system, and then developed a customized cosmetics recommendation system based on Big Data. The suggestion of such a recommended algorithm can help increase consumer satisfaction by receiving similar products that are suitable for their skin type or taste within the consumer market where there are numerous products in the market today. As a result, the company will be able to reduce the cost and time of purchasing cosmetics while increasing satisfaction by being recommended for other products with similar characteristics to existing ones. In conclusion, the application of the recommendation system using big data is meaningful in that it has not only practicality but also academic meaning by utilizing big data algorithms.
推荐系统是将消费者在市场上需要的信息中,结合个人需要的信息,告知结果,使消费者更容易做出选择的系统。最终,这是一个提高消费者满意度的计划。在本研究中,选择化妆品的消费者结合现有的属性,提取特征,然后推荐相似的化妆品,从而提高消费者的可得性。为此,利用国内代表性化妆品应用“花海App”的化妆品分类,开发了“基于相似度算法的推荐系统”。本研究对推荐系统的类型和推荐系统的构成算法进行前期研究,进而开发出基于大数据的定制化化妆品推荐系统。这种推荐算法的建议可以帮助提高消费者满意度,通过在消费者市场中接收适合他们皮肤类型或口味的类似产品,目前市场上有许多产品。这样一来,公司就可以减少购买化妆品的成本和时间,同时通过推荐其他与现有产品具有相似特征的产品来提高满意度。综上所述,大数据推荐系统的应用不仅具有实用性,而且具有学术意义。
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引用次数: 4
The Effects of User and Social Characteristics on Continuous Use Intention among Corporate Mobile SNS Users- With a Focus on Extended Technological Acceptance Model 用户特征和社会特征对企业移动SNS用户持续使用意愿的影响——以扩展技术接受模型为重点
Pub Date : 2019-11-30 DOI: 10.21742/ijsbt.2019.7.2.03
Joon-Hee Kim
The purpose of this study was to investigate the effects of user and social characteristics on continuous use intention among corporate mobile SNS users. Based on the extended technology acceptance model, this study examined user characteristics (personal innovativeness, personal familiarity) and social characteristics (social effects, social interaction) as independent variables of continuous use intention and perceived easiness and perceived usefulness as mediating variables. The data of this study were collected from 332 corporate mobile SNS users with structured questionnaires and analyzed using the SEM technique. This study found that four user and social characteristics variables have positive effects on the two mediating variables and that the two mediating variables positively impacted continuous use intention. Theoretical implications of the findings were discussed and the policy proposals were suggested. Social characteristics, Continuous use intention
本研究的目的是探讨用户和社会特征对企业移动SNS用户持续使用意愿的影响。本研究基于扩展的技术接受模型,考察了用户特征(个人创新性、个人熟悉度)和社会特征(社会效应、社会互动)作为持续使用意愿的自变量,感知易用性和感知有用性作为中介变量。本研究采用结构化问卷对332家企业移动社交网络用户进行数据收集,并采用扫描电镜技术进行分析。本研究发现,四个用户特征和社会特征变量对两个中介变量有正向影响,两个中介变量对持续使用意向有正向影响。讨论了研究结果的理论意义,并提出了政策建议。社会特征,持续使用意向
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引用次数: 2
The Effect of Exhibition Experience on the Intention of Purchase 展览体验对购买意愿的影响
Pub Date : 2019-11-30 DOI: 10.21742/ijsbt.2019.7.2.01
Seung-Wan Ju
Recently, exhibition industries are becoming high value added service industries, with its high value in creating jobs and increasing income. Therefore, its effect on economy is getting bigger, and many nations around the world are making effort to develop their exhibition industries. However, the awareness and research about corporate marketing exhibition is insufficient, and the empirical study about its effect is also very lacking. As a result of analyzing, it has been found that amongst the four basic elements of exhibition experience, entertainment, educational, and deviating experience cause significant effect on the experience satisfaction. In addition, all of these three experience after off-line exhibition experience increased the experience satisfaction, and had a positive effect on the purchase intention. As a result, if the three factors were high, the purchase intention was also high.
最近,会展业以其创造就业和增加收入的高价值,正在成为高附加值的服务产业。因此,会展业对经济的影响越来越大,世界上许多国家都在努力发展会展业。然而,对企业营销展览的认识和研究还很不足,对其效果的实证研究也很缺乏。通过分析发现,在会展体验的四个基本要素中,娱乐体验、教育体验和偏离体验对会展体验满意度有显著影响。此外,这三种体验都增加了线下展会体验后的体验满意度,并对购买意愿产生了积极的影响。因此,如果这三个因素高,购买意愿也高。
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引用次数: 3
Tunneling through Intragroup Transactions: Evidence from Korean Chaebols 通过集团内部交易挖隧道:来自韩国财阀的证据
Pub Date : 2019-05-31 DOI: 10.21742/ijsbt.2019.7.1.06
Ji Suk Lee, Shanyue Jin
This study examines the interaction between the ownership structure and the intragroup transactions of Korean chaebols to test the tunneling hypothesis. Using the data on intragroup transactions (sales, purchases, receivables, and payables) and intragroup ownership between 1999 and 2014, we derive two findings. First, the intragroup transactions of firms with large and/or direct ownership by the controlling family enhance the firms’ performance significantly more than those of firms with small and/or indirect ownership by the family. Second, firms’ performance improves more if the counterparties of the intragroup transactions are firms with smaller and/or more indirect ownership by family and also with counterparty firms that are central to the group. The results are consistent with the tunneling hypothesis and suggest that intragroup transactions are important means of tunneling activities by controlling families.
本研究考察了韩国财阀的股权结构与集团内部交易之间的相互作用,以检验隧道假说。利用1999年至2014年间集团内部交易(销售、采购、应收和应付)和集团内部所有权的数据,我们得出了两个发现。首先,控股家族拥有大量和/或直接所有权的企业,其集团内部交易对企业绩效的提升显著高于拥有少量和/或间接所有权的企业。第二,如果集团内部交易的交易对手是家族拥有较小和/或更多间接所有权的公司,并且交易对手是集团的核心公司,那么公司的绩效会得到更大的改善。结果与隧道效应假说一致,表明集团内部交易是控制家族进行隧道活动的重要手段。
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引用次数: 0
Predictive Analysis of User Purchase Behavior based on Machine Learning 基于机器学习的用户购买行为预测分析
Pub Date : 2019-05-31 DOI: 10.21742/ijsbt.2019.7.1.05
Zhenyu Liu, Xinyi Ma
In corporate customer management, companies are required to evaluate the costs and benefits of investment expenditures and determine the optimal resource allocation for marketing and sales activities within a period. Understanding the buying behavior of customers in the future is a key driving force for the sales and marketing departments to effectively allocate resources. This paper proposes a combined prediction model that uses the Stacking method to integrate multiple decision tree models to predict whether users will buy in the future and their specific purchase time. The model uses the idea of stacking model fusion to fuse the prediction results of three different integrated decision tree models of Light GBM, XG Boost, and Random Forest, and then uses a simple logistic regression classification model and a linear regression model to predict separately based on the fused prediction results Whether the user will buy in the future and the specific time of purchase. In addition, in this study, we used real retail sales data to evaluate the predictive performance of the proposed method.
在企业客户管理中,企业需要评估投资支出的成本和收益,并确定在一段时间内营销和销售活动的最佳资源分配。了解客户未来的购买行为是销售和市场部门有效配置资源的关键动力。本文提出了一种组合预测模型,该模型采用堆叠法整合多个决策树模型来预测用户未来是否会购买以及具体购买时间。该模型采用堆叠模型融合的思想,将Light GBM、XG Boost、Random Forest三种不同的综合决策树模型的预测结果进行融合,然后根据融合的预测结果分别使用简单的逻辑回归分类模型和线性回归模型预测用户未来是否会购买以及购买的具体时间。此外,在本研究中,我们使用真实的零售销售数据来评估所提出方法的预测性能。
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引用次数: 0
Research on Application of Precision Marketing based on Big Data 基于大数据的精准营销应用研究
Pub Date : 2019-05-31 DOI: 10.21742/ijsbt.2019.7.1.02
S. Singh
Entering the 21st century, the Internet industry is developing rapidly, and all walks of life are facing huge challenges. How to attract more customers under the huge impact of the Internet is a problem that enterprises urgently need to solve. This article starts with precision marketing and introduces banking products. With the deepening of internet big data technology, the bank has its mobile client and studied how the banking industry uses various means to collect data in the big data environment, establish its user profile, and adjust its marketing strategy. When the bank recommends to users, it must choose an appropriate algorithm to serve its marketing. Collaborative filtering algorithm is the most classic and easy-to-operate recommendation algorithm. This article provides an improved collaborative filtering algorithm, which is a method for calculating the similarity of recent interests related to time. Through this improved collaborative filtering algorithm, it can provide a new reference for the precise marketing of banks.
进入21世纪,互联网行业发展迅猛,各行各业都面临着巨大的挑战。如何在互联网的巨大冲击下吸引更多的客户是企业迫切需要解决的问题。本文从精准营销入手,介绍银行产品。随着互联网大数据技术的深入,银行有了自己的移动客户端,研究银行业如何在大数据环境下利用各种手段收集数据,建立用户档案,调整营销策略。当银行向用户推荐时,必须选择合适的算法为其营销服务。协同过滤算法是最经典、最容易操作的推荐算法。本文提供了一种改进的协同过滤算法,该算法是一种计算与时间相关的最近兴趣的相似度的方法。通过这种改进的协同过滤算法,可以为银行的精准营销提供新的参考。
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引用次数: 0
Research on Cloud Service Provider Recommendation Model based on User Preference 基于用户偏好的云服务提供商推荐模型研究
Pub Date : 2019-05-31 DOI: 10.21742/ijsbt.2019.7.1.01
Tanya Street, Jugal Simelane
Based on the rise and wide application of cloud services, this paper proposes and implements a cloud service provider recommendation model based on user needs and preferences. The model consists of three parts. First, based on the needs of users, determine the subjective dimensions of users' demand for cloud services, and realize the measurement of user preferences. Secondly, according to the service capability of the cloud service provider, the ability of the cloud service provider to meet the needs of users is measured. From the perspective of cloud service providers, after determining the indicators that can reflect the service capabilities of cloud service providers, innovatively establish a bridge between service capabilities and user needs. Realize the evaluation of cloud service providers from the perspective of demand realization, that is, to measure their demand satisfaction ability. Finally, according to the recommendation rules in this article, the similarity distance between the user and the candidate cloud service provider based on requirements is compared, and the cloud service provider that matches the user's corresponding needs and preferences is recommended to the user, and personalized decision-making recommendation for the cloud service provider is realized. The recommendation system proposed and implemented in this paper is no longer limited to the evaluation of cloud service providers, but in the recommendation process, it combines the needs and preferences of cloud service users and specific cloud service field characteristics and other information and combines fuzzy evaluation methods. And similar distance and other theories, to give users more satisfactory recommendations, and make personalized recommendations for users.
基于云服务的兴起和广泛应用,本文提出并实现了一种基于用户需求和偏好的云服务商推荐模型。该模型由三部分组成。首先,从用户需求出发,确定用户对云服务需求的主观维度,实现对用户偏好的测量。其次,根据云服务提供商的服务能力,衡量云服务提供商满足用户需求的能力。从云服务商的角度出发,在确定能够反映云服务商服务能力的指标后,创新性地在服务能力与用户需求之间架起一座桥梁。从需求实现的角度实现对云服务提供商的评价,即衡量其需求满足能力。最后,根据本文的推荐规则,比较用户与基于需求的候选云服务提供商之间的相似距离,向用户推荐符合用户相应需求和偏好的云服务提供商,实现对云服务提供商的个性化决策推荐。本文提出并实现的推荐系统不再局限于对云服务提供商的评价,而是在推荐过程中,结合云服务用户的需求和偏好以及具体的云服务领域特征等信息,结合模糊评价方法。与类似距离等理论,给予用户更满意的推荐,并为用户做出个性化推荐。
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引用次数: 0
期刊
International Journal of Smart Business and Technology
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