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Expatriate management in hostile environments from a multi-stakeholder perspective – a systematic review 多利益相关者视角下的敌对环境中的外派管理——系统回顾
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2020-03-09 DOI: 10.1108/jgm-07-2019-0035
P. Faeth, Markus Kittler
PurposeThe successful management of business expatriates and their families in hostile environments (HE) is a current concern for academics and human resources (HR) practitioners alike. Terrorism and other forms of violent crime have become salient topics on the public agenda, and international organizations are increasingly affected. Hence, scholarly interest in the HR implications for organizations sending staff to HEs has recently grown, and a nascent research area has emerged. This paper is the first systematic review synthesizing emerging literature in the field of expatriate management in HEs and its theoretical foundations, applying a multi-stakeholder perspective.Design/methodology/approachFollowing accepted review procedures, systematic searches were conducted across three major databases. Manual search in target journals provided additional scrutiny.FindingsAfter analysing 28 articles, four main stakeholders were identified as follows: environments, expatriates, assigning organizations and the expatriates' social networks. Findings reveal the ways of how all stakeholders can affect expatiation success or be affected so that the success of the assignment is jeopardised.Originality/valueOur paper illustrates how these diverse articles can be linked within a comprehensive multi-stakeholder framework and provides avenues for future research. We also shift attention to neglected theoretical perspectives that might further improve the understanding of expatriates in HEs while offering actionable guidance for managerial and organizational practices.
目的:如何在恶劣环境中成功地管理商务外派人员及其家庭,是学术界和人力资源从业者共同关注的问题。恐怖主义和其他形式的暴力犯罪已成为公共议程上的突出议题,国际组织受到越来越大的影响。因此,学术界对派遣员工到高等教育机构的人力资源影响的兴趣最近有所增长,并且出现了一个新兴的研究领域。本文运用多利益相关者的视角,首次系统地综合了高等学校外派人员管理领域的新兴文献及其理论基础。设计/方法/方法遵循公认的审查程序,在三个主要数据库中进行了系统的检索。在目标期刊中进行人工搜索提供了额外的审查。在分析了28篇文章后,我们确定了四个主要的利益相关者:环境、外派人员、指派组织和外派人员的社会网络。调查结果揭示了所有利益相关者如何影响阐述成功或被影响,从而危及任务的成功。原创性/价值我们的论文说明了这些不同的文章如何在一个全面的多利益相关者框架内联系起来,并为未来的研究提供了途径。我们还将注意力转移到被忽视的理论观点上,这些观点可能会进一步提高对高等教育中外籍人士的理解,同时为管理和组织实践提供可操作的指导。
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引用次数: 16
African religious ministers’ transition from expatriation to migration 非洲宗教牧师从外派到移民的转变
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-11-05 DOI: 10.1108/jgm-02-2019-0015
Lovanirina Ramboarison-Lalao, C. Brewster, Pierre-Yves Boyer
PurposeThe purpose of this paper is to explore the contextual determinants of transition from expatriation to migration (TEM) among ministers of religion originating from the developing world.Design/methodology/approachThe authors used in-depth analysis of narratives of four African religious ministers working in France, plus interviews with their five superiors and three host country national colleagues.FindingsThe findings point to personal-level, organisational-level and country-level contextual determinants, which come into play as levers or barriers in the “TEM” process.Originality/valueThe study identifies a new category of global mobility research at the intersection of expatriation and migration and develops a theoretical framework which points to the positive and negative influence of three-layered contextual determinants on how expatriated low-status church ministers from the developing world become migrants. The authors found a so far unreported determinant of the personal context: the role of a world view: very visible as “God centrality” in the participants. Results also shed new light on the international careers of this overlooked category of “non-traditional expatriates” from Africa.
本文的目的是探讨来自发展中国家的宗教部长从外派到移民(TEM)过渡的语境决定因素。作者对在法国工作的四位非洲宗教部长的叙述进行了深入分析,并对他们的五位上级和三位东道国的同事进行了采访。研究结果指出了个人层面、组织层面和国家层面的背景决定因素,这些因素在“TEM”过程中起到杠杆或障碍的作用。原创性/价值本研究在外派和移民的交叉点上确定了一个新的全球流动性研究类别,并发展了一个理论框架,该框架指出了三层背景决定因素对来自发展中国家的外派低地位教会牧师如何成为移民的积极和消极影响。作者发现了一个迄今为止未被报道的个人背景的决定因素:世界观的作用:在参与者身上非常明显地表现为“上帝中心”。调查结果还揭示了来自非洲的这一被忽视的“非传统外派人员”的国际职业。
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引用次数: 5
Satisfaction with an expatriate job 对外派工作的满意度
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-09-09 DOI: 10.1108/jgm-04-2019-0025
Liisa Mäkelä, Hilpi Kangas, Vesa Suutari
PurposeThe purpose of this paper is to focus on satisfaction with an expatriate job and how such satisfaction is linked to leadership. Specifically, this research examines how two different kinds of distances – physical distance and functional distance – between an expatriate and his/her supervisor are related to satisfaction with the expatriate job.Design/methodology/approachThe study was conducted among 290 Finnish expatriates. Moderated hierarchical regression analysis was conducted in order to test the research hypothesis.FindingsThe results show that low functional distance with a supervisor is related to greater satisfaction with the expatriate job. The physical distance is not directly connected to expatriate job satisfaction, but the common effect of the two types of distance shows that among those whose functional distance is low, working in the same country with the leader is linked to greater expatriate satisfaction than recorded among those who were physically distant. Interestingly, expatriates with high functional distance are more satisfied with the expatriate job if they work in a different country to their supervisor.Originality/valueThis study makes a contribution in three areas; first, it addresses the understudied phenomena of international work-specific job satisfaction, specifically satisfaction with an expatriate job. Second, it provides new knowledge on the outcomes of leader distance in the context of expatriation, a work situation that is inherently related to changes in physical location and to organizational relationships. Third, it contributes to leadership literature and highlights the importance of the conditions and the context in which leadership occurs.
本文的目的是关注对外籍工作的满意度,以及这种满意度如何与领导力联系在一起。具体来说,本研究考察了外派员工与其上司之间的两种不同的距离——物理距离和功能距离——与外派员工工作满意度之间的关系。设计/方法/方法该研究在290名芬兰侨民中进行。为了检验研究假设,我们进行了有调节的层次回归分析。研究结果表明,与主管的职能距离越低,员工对外派工作的满意度越高。物理距离与外派人员的工作满意度没有直接联系,但这两种类型的距离的共同影响表明,在那些功能距离较低的人中,与领导在同一国家工作的人比那些物理距离较远的人更容易获得外派人员的满意度。有趣的是,高职能距离的外派员工如果在不同的国家工作,他们对外派工作的满意度会更高。原创性/价值本研究在三个方面做出了贡献;首先,它解决了未被充分研究的国际工作特定工作满意度现象,特别是对外籍工作的满意度。其次,它提供了在外派背景下领导距离结果的新知识,这种工作情况与物理位置和组织关系的变化内在相关。第三,它有助于领导文学和突出的条件和领导发生的背景的重要性。
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引用次数: 8
Of ostriches, frogs, birds and lizards 鸵鸟,青蛙,鸟类和蜥蜴
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-09-09 DOI: 10.1108/jgm-04-2019-0021
Chenchen Li, L. Zhang, Anne-Wil Harzing
PurposeIn response to the somewhat paradoxical combination of increasing diversity in the global workforce and the resurgence of nationalism in an era of global mobility, the purpose of this paper is to uncover how employees on international assignments respond to exposure to new cultures. Specifically, the paper aims to explicate the underlying psychological mechanisms linking expatriates’ monocultural, multicultural, global and cosmopolitan identity negotiation strategies with their responses toward the host culture by drawing upon exclusionary and integrative reactions theory in cross-cultural psychology.Design/methodology/approachThis conceptual paper draws on the perspective of exclusionary vs integrative reactions toward foreign cultures – a perspective rooted in cross-cultural psychology research – to categorize expatriates’ responses toward the host culture. More specifically, the study elaborates how two primary activators of expatriates’ responses toward the host culture – the salience of home-culture identity and a cultural learning mindset – explain the relationship between cultural identity negotiation strategies and expatriates’ exclusionary and integrative responses, providing specific propositions on how each type of cultural identity negotiation strategy is expected to be associated with expatriates’ exclusionary and integrative responses toward the host culture.FindingsThe present study proposes that expatriates’ adoption of a monocultural identity negotiation strategy is positively associated with exclusionary responses toward the host culture and it is negatively associated with integrative responses toward the host culture; expatriates’ adoption of a multicultural identity negotiation strategy is positively associated with both exclusionary responses and integrative responses toward the host culture; expatriates’ adoption of a global identity negotiation strategy is negatively associated with exclusionary responses toward the host culture; and expatriates’ adoption of a cosmopolitan identity negotiation strategy is negatively associated with exclusionary responses, and positively associated with integrative responses toward the host culture. The following metaphors for these different types of cultural identity negotiation strategies are introduced: “ostrich” (monocultural strategy), “frog” (multicultural strategy), “bird” (global strategy) and “lizard” (cosmopolitan strategy).Originality/valueThe proposed dynamic framework of cultural identity negotiation strategies illustrates the sophisticated nature of expatriates’ responses to new cultures. This paper also emphasizes that cross-cultural training tempering expatriates’ exclusionary reactions and encouraging integrative reactions is crucial for more effective expatriation in a multicultural work environment.
在全球流动的时代,全球劳动力多样性的增加和民族主义的复苏有些矛盾,为了应对这两者的结合,本文的目的是揭示国际派遣的员工如何应对新文化。具体而言,本文旨在利用跨文化心理学中的排斥性和整合性反应理论,阐明外籍人士的单一文化、多元文化、全球和世界主义认同谈判策略与其对东道国文化的反应之间的潜在心理机制。设计/方法/途径这篇概念性论文借鉴了对外国文化的排斥与融合反应的观点——一个植根于跨文化心理学研究的观点——来对外籍人士对东道国文化的反应进行分类。更具体地说,本研究阐述了外派人员对东道国文化反应的两个主要激活因素——家庭文化认同的突出和文化学习心态——如何解释文化认同谈判策略与外派人员的排他性和融合性反应之间的关系。就每种类型的文化认同谈判策略如何与外籍人士对东道国文化的排他性和综合性反应相关联提供具体的命题。研究发现:外派人员采用单一文化认同谈判策略与对东道国文化的排斥反应正相关,与对东道国文化的融合反应负相关;外派人员采用多元文化认同谈判策略与对东道国文化的排斥反应和融合反应均呈正相关;外派人员采用全球身份谈判策略与对东道国文化的排他性反应呈负相关;外派人员对世界主义身份谈判策略的采用与对东道国文化的排他性反应负相关,与融合性反应正相关。介绍了这些不同类型的文化认同谈判策略的隐喻:“鸵鸟”(单一文化战略)、“青蛙”(多元文化战略)、“鸟”(全球战略)和“蜥蜴”(世界战略)。本文提出的文化认同谈判策略动态框架说明了外籍人士对新文化反应的复杂性。本文还强调,跨文化培训缓和外派人员的排他性反应和鼓励融合性反应对于在多元文化工作环境中更有效地进行外派至关重要。
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引用次数: 6
Expatriate time to proficiency: individual antecedents and the moderating effect of home country 外籍时间对熟练程度的影响:个体前因与母国的调节作用
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-09-09 DOI: 10.1108/JGM-12-2018-0060
Marie-France Waxin, C. Brewster, Nicolas Ashill
PurposeThe purpose of this paper is to examine the direct impact of individual variables (cultural openness, social orientation, willingness to communicate, confidence in own technical abilities, active stress resistance, prior international experience) on expatriate time to proficiency (TTP); and the moderating effects of the home country on the relationships between these individual variables and expatriate TTP.Design/methodology/approachThe authors use a quantitative, self-administered questionnaire to gather data from assigned expatriates from different countries in India, analysed through partial least squares.FindingsThe findings show that, first, four individual variables, i.e. social orientation, willingness to communicate, confidence in technical abilities and active stress resistance reduce expatriate TTP in the global sample. Second, the individual antecedents of expatriate TTP vary significantly across home countries.Research limitations/implicationsThe results confirm the importance of individual antecedents in explaining expatriate TTP and the importance of context in the study of expatriates’ cross-cultural effectiveness. The authors also propose new, shorter measures for the individual antecedents.Practical implicationsThe practical implications for HRM professionals relate mainly to selection and cross-cultural training. Expatriates may also get a better understanding of the individual and contextual variables that impact their TTP.Originality/valueThe authors show that individual antecedents interact with context, here home country, to predict expatriate TTP in an under-researched host country, India.
本文的目的是考察个体变量(文化开放度、社会取向、沟通意愿、对自身技术能力的信心、积极的抗压力能力、先前的国际经验)对外派时间到熟练程度(TTP)的直接影响;以及母国对这些个体变量与外派人员TTP之间关系的调节作用。设计/方法/方法作者使用定量的、自我管理的问卷来收集来自印度不同国家的外派人员的数据,并通过偏最小二乘法进行分析。研究发现,首先,社会取向、沟通意愿、对技术能力的信心和积极的抗压力能力这四个个体变量降低了全球样本中外派人员的TTP。其次,外籍TTP的个体前因因国而异。研究局限/启示研究结果证实了个体前因在解释外派员工的TTP方面的重要性,以及背景在研究外派员工的跨文化有效性方面的重要性。作者还提出了针对个别先行词的新的、更短的测量方法。对人力资源管理专业人员的实际影响主要涉及选择和跨文化培训。外派人员也可以更好地了解影响他们TTP的个人和环境变量。原创性/价值作者表明,个人前因与母国的背景相互作用,预测了在一个研究不足的东道国印度的外派TTP。
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引用次数: 8
Beyond nationality 超越了国籍
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-09-09 DOI: 10.1108/JGM-09-2018-0050
Chipoong Kim, Chul Chung, C. Brewster
PurposeThe literature on international staffing in multinational enterprises (MNEs) often focuses on staffing choices based on nationality categories (e.g. parent-country nationals, host-country nationals, third-country nationals) for key positions in subsidiaries when examining their impacts on subsidiary outcomes. Considering both nationality and international experience, the purpose of this paper is to suggest an integrative typology to identify and classify various types of traditional and alternative subsidiary staffing options and evaluate them in relation to social capital and knowledge flows across MNE organizations.Design/methodology/approachBased on a social capital view of MNEs, the authors propose a typology of subsidiary staffing options founded on the dimensions of nationality and the location of prior international experience of incumbents of key positions. Then traditional as well as alternative staffing options from the literature are identified and evaluated corresponding to each type of staffing option in the framework.FindingsThe typology identifies nine types of subsidiary staffing options. It includes and classifies the traditional and alternative staffing options, while highlighting types which need further research. The study also suggests impacts of the traditional and alternative staffing type on social capital and knowledge flows in MNEs.Originality/valueThe new typology identifies various types of subsidiary staffing options comprehensively and evaluates them systematically. HRM specialists can classify subsidiary managers based on the typology and examine which staffing option would be desirable given a specific subsidiary context. The research also provides novel insights on what needs to be considered to select and develop subsidiary managers who can build internal and external social capital in MNEs.
目的:关于跨国企业(MNEs)国际人员配置的文献在检查子公司关键职位对子公司成果的影响时,往往侧重于基于国籍类别(如母国国民、东道国国民、第三国国民)的人员配置选择。考虑到国籍和国际经验,本文的目的是提出一种综合类型学,以识别和分类各种类型的传统和替代附属人员配置方案,并评估它们与跨国公司组织的社会资本和知识流动的关系。设计/方法/方法基于跨国公司的社会资本观,作者提出了一种基于国籍和关键职位现任者先前国际经验所在地维度的附属人员配置选择类型。然后,根据框架中的每种类型的人员配置选项,确定和评估传统的以及来自文献的替代人员配置选项。该类型学确定了九种附属人员配置选项。它包括并分类了传统的和替代的人员配置方案,同时突出了需要进一步研究的类型。该研究还提出了传统和替代人员配置类型对跨国公司社会资本和知识流动的影响。原创性/价值新的类型学全面确定了各种类型的附属人员配置方案,并对其进行了系统的评估。人力资源管理专家可以根据类型对子公司经理进行分类,并根据特定的子公司上下文检查哪种人员配置选项是可取的。该研究还提供了关于选择和培养能够在跨国公司中建立内部和外部社会资本的子公司经理需要考虑什么问题的新颖见解。
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引用次数: 7
Identity, glass borders and globally mobile female talent 身份、玻璃边界和全球流动的女性人才
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-09-09 DOI: 10.1108/jgm-02-2019-0010
S. Kirk
PurposeThe purpose of this paper is to explore the interplay between identity and global mobility in the careers of senior, female talent, uniquely taking into account the perceptions of both female and male participants. In addition, the role organisations can play in enabling women to overcome these identity constraints is identified.Design/methodology/approachThis interpretivist study draws on data from 38 in-depth interviews with senior managers in a large, multinational organisation to elicit a rich picture of how such careers are enacted.FindingsFindings reveal how identity conflicts function as a glass border for globally mobile, senior female talent. Ways in which talent can access positive identity narratives to inform global mobility choices are identified.Research limitations/implicationsThe limitations of this study include the relatively small sample size and the single case design of this research. The findings, however, offer insights into the identity work of globally mobile, female talent across different contexts.Practical implicationsOrganisations can facilitate access to identity narratives through mentoring, face-to-face forums and via the internet to enable globally mobile, female talent to make more informed global mobility choices.Originality/valueDrawing on identity theory, this paper examines how identity work for globally mobile, female talent has more fluid interpersonal boundaries than for men, creating on-going identity struggles. In highlighting how identity narratives can act as a means of breaching the glass border and facilitating global mobility for female talent, a contribution is made to existing debates in the fields of identity, gender studies and global talent management.
本文的目的是探讨高级女性人才职业生涯中身份认同与全球流动性之间的相互作用,同时考虑到女性和男性参与者的看法。此外,还确定了组织在使妇女克服这些身份限制方面可以发挥的作用。设计/方法/方法这项解释主义研究利用了对一家大型跨国组织的38位高级管理人员的深度访谈数据,以引出这种职业生涯是如何制定的丰富图景。研究结果揭示了身份冲突如何成为全球流动的高级女性人才的玻璃边界。确定了人才可以获得积极身份叙事的方式,从而为全球流动选择提供信息。本研究的局限性/启示本研究的局限性包括样本量相对较小和本研究的单病例设计。然而,这些发现为了解全球流动的女性人才在不同背景下的身份认同工作提供了见解。实际意义组织可以通过指导、面对面论坛和互联网促进获得身份叙事,使全球流动的女性人才能够做出更明智的全球流动选择。根据身份理论,本文研究了全球流动的女性人才的身份如何发挥作用,女性人才的人际界限比男性更不稳定,从而产生了持续的身份斗争。在强调身份叙事如何作为打破玻璃边界和促进女性人才全球流动的手段时,对身份、性别研究和全球人才管理领域的现有辩论做出了贡献。
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引用次数: 5
What is expatriate management? 什么是外派管理?
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-09-09 DOI: 10.1108/jgm-09-2019-073
J. Selmer
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引用次数: 10
The dark side of expatriation: dysfunctional relationships, expatriate crises, predjudice and a VUCA world 外派的阴暗面:不正常的关系、外派危机、偏见和VUCA世界
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-06-10 DOI: 10.1108/JGM-06-2019-070
Benjamin Bader, Tassilo Schuster, A. Bader, Marnie Shaffer
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引用次数: 11
A model of the dark side of expatriate–host country national relationships 外籍人士与东道国国家关系阴暗面的典范
IF 1.8 Q2 Business, Management and Accounting Pub Date : 2019-06-10 DOI: 10.1108/JGM-09-2018-0046
Jasenko Ljubica, M. Shaffer, Sabrina Tin, Kevin McKouen
PurposeThe purpose of this paper is to develop a nomological model of the dark side of expatriate–host country national (HCN) relationships by identifying and explaining the development and the types of expatriate–HCN disruptive relationship behaviors (DRBs), their antecedents and consequences.Design/methodology/approachThe authors conducted semi-structured interviews (n=27) with both expatriates and HCNs, focusing on DRBs that they exhibit toward each other, the factors preceding them (antecedents) and the mechanisms through which they affect the relationship between expatriates and HCNs, as well as the outcomes of such behaviors.FindingsThe findings show that relational dysfunction emanates from multilevel differences between expatriates and HCNs, and these differences induce workplace conflicts. These conflicts increase relational (emotional, social, instrumental and opportunity) costs that render both dyadic members to evaluate their relationship and socially categorize each other negatively, thus, detaching from the relationship. This detachment then leads to disruptive relational behaviors that amplify the conflicts and detachment dynamics and worsen interpersonal and intergroup dynamics, ultimately resulting in relational breakdown.Research limitations/implicationsThis study possesses methodological (e.g. relatively small number of interviewees) and conceptual (e.g. high degree of comprehensiveness) limitations. However, these offer implications for further research as they open a multitude of promising research avenues that could enhance the proposed model.Originality/valueThis is the first study the authors are aware of that focuses on discovering and explaining the nomological network of the dark side of expatriate–HCN relationships. The use of interdependence theory to understand cross-cultural relationships is novel. As such, it delivers theoretical and empirical contributions and fosters further research efforts.
本文的目的是通过识别和解释外派人员-东道国国民(HCN)关系破坏行为(drb)的发展和类型,及其前因和后果,建立一个外派人员-东道国国民(HCN)关系黑暗面的法理学模型。设计/方法/方法作者对外派人员和hcn进行了半结构化访谈(n=27),重点关注他们对彼此表现出的drb,他们之前的因素(先决条件),以及他们影响外派人员和hcn之间关系的机制,以及这些行为的结果。研究结果表明,人际关系功能障碍源于外派人员和本国员工之间的多层次差异,这些差异导致了工作场所冲突。这些冲突增加了关系(情感的、社会的、工具的和机会的)成本,使二元成员都评价他们的关系,并在社会上对彼此进行消极的分类,从而脱离关系。这种脱离会导致破坏性的关系行为,这种行为会放大冲突和脱离的动力,恶化人际关系和群体间的动力,最终导致关系破裂。研究局限/启示本研究在方法上(例如受访者数量相对较少)和概念上(例如高度综合性)存在局限性。然而,这些为进一步的研究提供了启示,因为它们开辟了许多有前途的研究途径,可以增强所提出的模型。原创性/价值这是作者所知的第一个专注于发现和解释外籍人士与中国公民关系黑暗面的法理学网络的研究。使用相互依赖理论来理解跨文化关系是新颖的。因此,它提供了理论和实证贡献,并促进了进一步的研究努力。
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引用次数: 9
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Journal of Global Mobility-The Home of Expatriate Management Research
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