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Using Competitive Advantage Theory to Analyze IT Sectors in Developing Countries: A Software Industry Case Analysis 运用竞争优势理论分析发展中国家信息技术产业:以软件产业为例
Q2 Social Sciences Pub Date : 2007-03-01 DOI: 10.1162/ITID.2007.3.3.5
Richard Heeks
The purpose of this paper is to provide guidance for researchers and analysts on when, why, and how to apply Porter's competitive advantage theory to analysis of IT sectors in developing countries. To date, this theory has been rather poorly applied in such analysis, yet the question of how developing countries—as latecomers—can create competitive advantage in IT industries remains one of critical interest to policy makers, entrepreneurs, and international agencies. Understanding of IT sector growth is particularly important, in light of its significant potential contribution to economic development. From the five IT sectors—goods, software, infrastructure, services, and content— this paper focuses on software. Having provided a thorough explanation of competitive advantage theory, it applies this theory to the case of India's software industry, which it finds does have a competitive advantage, based on variables such as ever-increasing advanced skills, domestic rivalry, clustering, and government policy/vision. To assist researchers, the paper identifies emergent challenges to Porter's theory that can be resolved relatively easily but also some less tractable problems around the issues of government policy, processes of upgrading/innovation, and local/global linkages. All these require some identified amendments to Porter's original ideas. Nonetheless, Porter's theory is seen to be a valuable tool for development informatics/ICT4D research, applicable to a variety of IT sectors—not just software—and offering answers to questions about whether sectors are competitive, why they are or are not competitive, and what should be done to improve or sustain competitive advantage.
本文的目的是为研究人员和分析人员提供关于何时、为什么以及如何将波特的竞争优势理论应用于发展中国家IT部门分析的指导。迄今为止,这一理论在此类分析中的应用相当有限,然而发展中国家——作为后来者——如何在IT行业创造竞争优势的问题仍然是政策制定者、企业家和国际机构感兴趣的关键问题之一。鉴于IT行业对经济发展的巨大潜在贡献,了解IT行业的增长尤为重要。从商品、软件、基础设施、服务和内容这五个IT部门来看,本文主要关注软件。在提供了竞争优势理论的彻底解释之后,它将这一理论应用于印度软件行业的案例,它发现印度软件行业确实具有竞争优势,这是基于诸如不断增长的高级技能、国内竞争、集群和政府政策/愿景等变量的。为了帮助研究人员,本文确定了波特理论面临的新挑战,这些挑战相对容易解决,但也有一些不太容易处理的问题,涉及政府政策、升级/创新过程和地方/全球联系等问题。所有这些都需要对波特的原始思想进行一些明确的修正。尽管如此,波特的理论被认为是发展信息学/ICT4D研究的一个有价值的工具,适用于各种IT部门,而不仅仅是软件,并提供了有关部门是否具有竞争力,为什么具有或不具有竞争力以及应该做些什么来提高或维持竞争优势等问题的答案。
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引用次数: 55
Using Stakeholder Theory to Analyze Telecenter Projects 运用利益相关者理论分析远程中心项目
Q2 Social Sciences Pub Date : 2007-03-01 DOI: 10.1162/ITID.2007.3.3.61
S. Bailur
Involving stakeholders is often seen as a means to more successful information and communication technologies for development (ICT4D) projects. Hence, it can be appropriate to research ICT4D projects by taking both the perspective of stakeholder theory and using the tools of stakeholder analysis. This paper uses the example of telecenter projects to illustrate the application of a stake- holder perspective, selecting the specific case of the Gyandoot telecenters in Madhya Pradesh, India. It finds stakeholder analysis can be used both as a best practice template to assess what has been done with stakeholders on an ICT4D project and as an analytical tool to understand who stakeholders are, their behaviors, and the ways in which they are managed. However, it also finds there are problems with applying a stakeholder perspective that must be understood including lack of openness among stakeholders, the problems of identifying who stakeholders are, and the subjectivity of stakeholder classification.
让利益攸关方参与往往被视为更成功的信息和通信技术促进发展项目的一种手段。因此,既要从利益相关者理论的角度出发,又要使用利益相关者分析的工具来研究ICT4D项目是合适的。本文以远程中心项目为例,选取印度中央邦吉安多特远程中心的具体案例,说明利益相关者视角的应用。它发现,利益相关者分析既可以作为评估ICT4D项目中与利益相关者合作的最佳实践模板,也可以作为了解利益相关者是谁、他们的行为以及他们的管理方式的分析工具。然而,本文也发现,运用利益相关者视角存在一些必须理解的问题,包括利益相关者之间缺乏开放性、识别谁是利益相关者的问题以及利益相关者分类的主观性。
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引用次数: 180
Preconditions for Effective Deployment of Wireless Technologies for Development in the Asia-Pacific 有效部署无线技术促进亚太地区发展的先决条件
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.1162/ITID.2007.3.2.57
R. Samarajiva
Wireless technologies play an enormously important role in extending access to voice and data communications by hitherto excluded groups in society, especially in the world's most populated region and now the largest mobile market, the Asia-Pacific. The present rates of growth and levels of connectivity could not have been achieved without wireless in the access networks, for mobile as well as for fixed, and in the backbone networks. But the solution is not simply wireless; it is wireless combined with new investment; it is wireless combined with other inputs and systems. Participation in the supply of services to meet pent up demand must be enabled by the removal of barriers to entry to hitherto monopolized markets. More than half the Asia-Pacific countries now allow some form of market entry in basic services (higher in mobile). However, even where entry is allowed, conditions are not optimal for investment. For innovations using wireless, the creation of a better telecom regulatory environment constituted by better policies, regulation, and implementation with regard to market entry, management of scarce resources, interconnection and access, and the enforcement of regulatory and competition rules is essential. In sum, wireless matters, but only when policy and regulatory preconditions allow it to matter.
无线技术发挥了极其重要的作用,使社会中迄今被排斥的群体能够获得语音和数据通信,特别是在世界上人口最多的地区和现在最大的移动市场亚太地区。如果在移动和固定接入网以及骨干网络中没有无线,就不可能实现目前的增长率和连接水平。但解决方案不仅仅是无线;它是无线与新投资的结合;它是无线结合其他输入和系统。必须通过消除进入迄今被垄断的市场的障碍,才能参与服务的供应,以满足被压抑的需求。超过一半的亚太国家现在允许某种形式的基本服务市场准入(在移动服务方面更高)。然而,即使在允许进入的地方,投资条件也不是最理想的。对于使用无线技术的创新,必须创造一个更好的电信监管环境,包括在市场准入、稀缺资源管理、互联和接入以及监管和竞争规则的执行方面更好的政策、监管和实施。总而言之,无线很重要,但只有在政策和监管先决条件允许的情况下才重要。
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引用次数: 17
The Microtelco Opportunity: Evidence from Latin America 微型电信的机遇:来自拉丁美洲的证据
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.1162/ITID.2007.3.2.73
H. Galperin, F. Bar
ICT networks and services are not effectively reaching the poor, particularly those living in rural areas. Public subsidies for traditional operators to cover the difference between tariffs and cost-recovery levels have proved limited in addressing this continuing gap. This article explores the role that could be played by a largely unnoticed set of actors we call microtelcos—small-scale telecom operators that combine local entrepreneurship, innovative business models, and low-cost technologies to offer ICT services in areas of little interest to traditional operators. Through a series of case studies from Latin America, we document how microtelcos combine organizational and informational advantages that allow them to service the poor effectively and with limited access to public subsidies. In fact, we show that they have done so despite a less than favorable regulatory environment. The article examines the case for microtelcos as an effective alternative to address the ICT needs of the poor and suggests how existing regulatory obstacles may be removed so that microtelcos could be more effectively harnessed to bridge continuing access gaps.
信息通信技术网络和服务没有有效地惠及穷人,特别是生活在农村地区的穷人。事实证明,在解决这一持续的差距方面,向传统运营商提供的用于弥补资费和成本回收水平之间差异的公共补贴是有限的。本文探讨了我们称之为微型电信公司的一组基本上未被注意的参与者可能发挥的作用,微型电信运营商是指结合当地创业精神、创新商业模式和低成本技术,在传统运营商不感兴趣的领域提供ICT服务的小型电信运营商。通过一系列来自拉丁美洲的案例研究,我们记录了微型电信公司如何结合组织和信息优势,使他们能够有效地为穷人服务,并获得有限的公共补贴。事实上,我们表明,尽管监管环境不太有利,但它们还是做到了这一点。本文考察了微型电信公司作为解决穷人信息通信技术需求的有效替代方案的案例,并提出了如何消除现有的监管障碍,以便更有效地利用微型电信公司来弥合持续存在的接入差距。
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引用次数: 37
Wireless Communication and Development: Micro and Macro Linkages 无线通信与发展:微观与宏观联系
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.1162/ITID.2007.3.2.1
F. Bar, H. Galperin
This issue of ITID brings together ave perspectives on the role wireless technologies can play in the deployment of communication infrastructure and services throughout developing regions. They were selected from the papers presented at the workshop Wireless Communication and Development: A Global Perspective, organized by the Annenberg Research Network on International Communication, at the University of Southern California, in October 2005.1 Historically, considerable hopes have been placed on the promise of wireless technologies to help bring communication networks to underserved areas. Because they do not require the deployment of expensive wire networks—with the attendant need for rights of way—wireless networks have been seen as the best way to bring communication access to remote areas quickly. With the advent of relatively inexpensive and broadly available wireless technologies, connectivity seemed within economic reach of poor regions. And because the new wireless devices are increasingly based on advanced digital technologies, this suggested possibilities for the developing world to leapfrog some of the evolutionary steps taken in the developed world. Wireless thus promised to enable rapid, low-cost deployment of an advanced communication infrastructure. The articles in this issue offer a timely examination of how these hopes are working out in practice. They span a variety of geographies, examining cities, regions, and countries in Latin America, Africa, and Asia. They focus on several applications of wireless technologies, ranging from cellular telephony to satellite and Wi-Fi. They examine wireless deployment and the associated economic and policy issues at a variety of levels of analysis, spanning a range of disciplinary approaches. The papers by Jonathan Donner, and Judith Mariscal and Eugenio Rivera examine the driving forces behind the cellular telephony boom in Africa (speciacally in Rwanda) and Latin America, respectively. Donner’s article discusses the microlevel impact of mobile phones on the social and business networks of microentrepreneurs in Kigali, Rwanda. Based on a detailed survey of calling patterns, it shows how access to a mobile phone is critical for small business owners to expand existing business relations. The article further suggests that access to this technology is key to the sustainability and success of microenterprises. Mariscal and Rivera offer a macrolevel perspective on the evolution of the mobile telephony market in Mexico since the 1990s. The authors document the successful diffusion of mobile services among the poor (and the business and regulatory strategies driving this growth) but raise signiacant concerns about the current market evolution toward the formation of a regional duopoly.
本期ITID汇集了关于无线技术在整个发展中地区部署通信基础设施和服务方面可以发挥的作用的观点。它们是从2005年10月在南加州大学安嫩伯格国际通信研究网络组织的“无线通信与发展:全球视角”研讨会上发表的论文中挑选出来的。从历史上看,人们对无线技术的前景寄予了很大的希望,希望它能帮助将通信网络带到服务不足的地区。由于无线网络不需要部署昂贵的有线网络,而随之而来的是对通行权的需求,因此无线网络被视为快速将通信接入偏远地区的最佳方式。随着相对廉价和广泛可用的无线技术的出现,连接似乎在贫困地区的经济范围内。由于新的无线设备越来越多地基于先进的数字技术,这意味着发展中国家有可能跳过发达国家的一些进化步骤。因此,无线技术有望实现先进通信基础设施的快速、低成本部署。本期的文章及时地审视了这些希望是如何在实践中实现的。它们跨越了不同的地理位置,考察了拉丁美洲、非洲和亚洲的城市、地区和国家。他们专注于无线技术的几种应用,从蜂窝电话到卫星和Wi-Fi。他们在不同的分析层次上研究无线部署和相关的经济和政策问题,跨越一系列学科方法。乔纳森·唐纳、朱迪思·马里斯卡尔和尤金尼奥·里维拉的论文分别研究了非洲(特别是卢旺达)和拉丁美洲移动电话繁荣背后的驱动力。Donner的文章讨论了手机对卢旺达基加利微型企业家的社会和商业网络的微观影响。基于对通话模式的详细调查,它显示了使用移动电话对小企业主扩大现有业务关系的重要性。文章进一步指出,获得这种技术是微型企业可持续发展和成功的关键。Mariscal和Rivera提供了一个宏观层面的观点,从20世纪90年代以来墨西哥移动电话市场的演变。作者记录了移动服务在穷人中的成功传播(以及推动这种增长的商业和监管策略),但对当前市场向形成区域双头垄断的演变提出了重大关切。
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引用次数: 2
The Road to Broadband Development in Developing Countries Is through Competition Driven by Wireless and Internet Telephony 发展中国家的宽带发展之路是通过无线和互联网电话驱动的竞争
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.1162/ITID.2007.3.2.21
Francisco J. Proenza
The Road to Broadband Development in Developing Countries Is through Competition Driven by Wireless and Internet Telephony
发展中国家的宽带发展之路是通过无线和互联网电话驱动的竞争
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引用次数: 37
In Celebration of the Gray Zone 庆祝灰色地带
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.1162/ITID.2007.3.2.III
M. Best, E. J. Wilson
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引用次数: 0
The Use of Mobile Phones by Microentrepreneurs in Kigali, Rwanda: Changes to Social and Business Networks 卢旺达基加利微型企业家使用移动电话:社会和商业网络的变化
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.1162/ITID.2007.3.2.3
J. Donner
A survey in Kigali, Rwanda, suggests that mobiles are allowing microentrepreneurs to develop new business contacts. The results detail the impact of mobile ownership on the social networks of microentrepreneurs in lowteledensity areas, focusing on the evolving mix of business and personal calls made by users. The study differentiates between the contacts amplified through mobile ownership (friends and family ties) and those enabled by mobile ownership (new business ties). The article discusses applicability of the results to settings beyond Rwanda.
在卢旺达基加利进行的一项调查显示,手机使微型企业家能够发展新的商业关系。调查结果详细说明了手机拥有量对低人口密度地区微型企业家社交网络的影响,重点是用户拨打的商业和个人电话的不断演变的组合。该研究区分了通过手机所有权扩大的联系(朋友和家庭关系)和通过手机所有权扩大的联系(新的业务关系)。本文讨论了结果在卢旺达以外的情况下的适用性。
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引用次数: 311
Mobile Communications in Mexico in the Latin American Context 拉丁美洲背景下墨西哥的移动通信
Q2 Social Sciences Pub Date : 2007-01-01 DOI: 10.4018/978-1-4666-8239-9.CH087
J. Mariscal, Eugenio Rivera
The Latin American region has embraced the zeal for mobile technology that is sweeping the world. Indeed, the use of mobile telephony has increased dramatically, vastly surpassing all expectations for the industry. The level of mobile penetration in Latin America has grown so rapidly and in such magnitude in the past few years that it has left axed telephony behind: today, the penetration of mobile telephony is twice that of axed telephony and projections for growth point toward a further widening in the gap between the two. Although the tendency observed in the region mirrors a worldwide trend, the way mobile services are used in a developing region such as Latin America is very different from the developed regions of the world. Access to telecommunications is largely mobile and not axed; mobile services are a substitute—not a complement—to other services. While during the mid-eighties mobile telephony was considered a device to be used by the richest segments of the population, today mobile telephones reach into the poorest segments of the population, providing their only source of access.1 In fact, for some of the poorest segments of the population mobile telephony has become the central mode of communications in Latin America. In the region, despite several economic slumps, the number of mobile subscribers increased from 4 million in 1995 to almost 200 million at the end of 2005. One factor that has contributed to the expansion of the mobile network is the relatively more competitive market context in which it has developed. Compared to axed telephony, mobile has since its inception faced less regulatory restraints and has a signiacantly higher number of operators. Competition between mobile carriers has encouraged innovation, expanded the network, and reduced prices. Indeed, innovative pricing strategies such as prepaid subscription and calling party pays have contributed very signiacantly to the dramatic growth in mobile subscription. Today, however, this more competitive market structure appears to be confronted with the increasing market concentration the telecommunications sector is experiencing in Latin America. Despite the implementation of numerous promarket reforms whose objective was to promote the entrance of new players into the market, Latin America may be heading toward a duopoly market. Today, the Spanish arm Telefonica and the Mexican corporation Grupo Carso Telecom, owners of Telmex and Amer-
拉丁美洲地区已经接受了这股席卷全球的移动技术热潮。事实上,移动电话的使用急剧增加,大大超出了对该行业的所有预期。在过去的几年里,拉丁美洲的移动电话普及率增长如此之快,以至于它已经把有线电话甩在了后面:今天,移动电话的普及率是有线电话的两倍,并且预测两者之间的差距将进一步扩大。尽管在该地区观察到的趋势反映了全球趋势,但在拉丁美洲等发展中地区使用移动服务的方式与世界发达地区截然不同。电信接入基本上是移动的,没有被切断;移动服务是其他服务的替代品,而不是补充。在八十年代中期,移动电话被认为是最富有人群使用的一种设备,而今天,移动电话进入了最贫穷的人群,成为他们唯一的接入渠道事实上,对于一些最贫穷的人群来说,移动电话已经成为拉丁美洲的主要通信方式。在该地区,尽管经历了几次经济衰退,移动用户数量仍从1995年的400万增加到2005年底的近2亿。促进移动网络扩展的一个因素是,移动网络在竞争相对更激烈的市场环境中发展起来。与有线电话相比,移动电话从一开始就面临较少的监管限制,并且拥有更多的运营商。移动运营商之间的竞争鼓励了创新,扩大了网络,降低了价格。事实上,创新的定价策略,如预付费和呼叫方付费,对移动用户的急剧增长做出了非常重要的贡献。然而,今天这种更具竞争性的市场结构似乎面临着拉丁美洲电信部门正在经历的日益集中的市场。尽管实施了许多旨在促进新参与者进入市场的亲市场改革,但拉丁美洲可能正在走向双头垄断市场。如今,Telefonica的西班牙分支机构Telefonica和墨西哥公司Grupo Carso Telecom, Telmex和america的所有者
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引用次数: 18
Imperatives of Free and Open Source Software in Cuban Development 在古巴发展的自由和开源软件的必要性
Q2 Social Sciences Pub Date : 2006-10-01 DOI: 10.1162/ITID.2006.3.1.1
A. García-Pérez, A. Mitra, Alfredo Somoza-Moreno
Many developing countries around the world are frequently confronted with a dual challenge of simultaneously developing IT infrastructure and implementing software solutions. Some countries have successfully created extensive information technology infrastructures, yet software use continues to be reliant on pirated sources. The experiences of licensing regulation violations and increasing virus attacks indicate that part of the problem is a consequence of dependencies created by the use of proprietary software within resource-scarce economies. Recent growth in the use of free and open-source software (FOSS) by various public- and private-sector agencies suggests an alternative path to software self-sufficiency for a resource-scarce country like Cuba. There is, however, an interesting background to current software use within Cuba that makes it unique among several less-developed countries. Apart from the well-known advantages, FOSS use could be essential to shape the future scenario of Cuba. The present paper first delineates some of the Cuban background, basically characterized by lack of freedom in technology ownership and access to external information. The potential of FOSS use within existing conditions in Cuba is then analyzed. Finally, conclusions are provided on the basis of a survey carried out in Cuba, arguing that there needs to be stronger political will to reduce gaps between goals and implementation reality to achieve intrinsic advantages of FOSS use successfully.
世界上许多发展中国家经常面临着同时开发IT基础设施和实施软件解决方案的双重挑战。一些国家已经成功地建立了广泛的信息技术基础设施,然而软件的使用仍然依赖于盗版来源。违反许可条例和不断增加的病毒攻击的经验表明,部分问题是由于在资源匮乏的经济体中使用专有软件造成的依赖。最近,各种公共和私营机构越来越多地使用自由和开源软件(FOSS),这为古巴这样一个资源稀缺的国家提供了另一条实现软件自给自足的道路。然而,古巴目前的软件使用有一个有趣的背景,使其在几个欠发达国家中独具一格。除了众所周知的优势之外,使用自由/开源软件对于塑造古巴的未来前景可能是必不可少的。本文件首先描述了古巴的一些背景,其基本特点是在技术所有权和获取外部信息方面缺乏自由。然后分析了在古巴现有条件下使用自由/开源软件的潜力。最后,根据在古巴进行的一项调查得出结论,认为需要有更强的政治意愿来缩小目标与执行现实之间的差距,以成功实现自由/开源软件使用的内在优势。
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引用次数: 12
期刊
Information Technologies & International Development
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