Pub Date : 2021-05-18DOI: 10.1108/SBM-05-2020-0045
Mick Anagnostou, G. Tzetzis
PurposeThe purpose of this research was to develop a scale to measure the football league brand associations such as the “UEFA Champions League” and to investigate their influence on brand loyalty.Design/methodology/approachA questionnaire was developed and tested through a pilot test (N = 120) and the final questionnaire was administered among Greek sport spectators (N = 460). The factor structure was tested through an exploratory factor analysis and a regression analysis was used to examine the predictability of fans' brand loyalty by the league brand association dimensions.FindingsSix brand association factors were revealed through the exploratory factor analysis: elite management, entertainment, elite-sportsmanship participants, escape, elite refereeing and corporate identity. In addition, new brand associations and elements were found: elite refereeing which included fast football and the league anthem was found to coexist with logo. Elite management, entertainment, escape and corporate identity were found to influence brand loyalty variables.Practical implicationsThe study revealed a useful tool to measure sport leagues' brand associations, to measure their influence on Greek fans' loyalty and build strong, unique and favourable consumer-based brand associations.Originality/valueThe paper contributes to the sports brand associations research by examining brand associations in the context of European leagues and elite-level football competitions. It also contributes by identifying and revealing new brand associations and new elements to co-exist with other already known sports brand associations. Finally, it examines the influence of the new brand-specific associations to the brand loyalty of the “UEFA Champions League” competition for Greek sport fans.
{"title":"Greek sport fans' evaluation of football leagues' brand associations and their influence on brand loyalty. The case of UEFA champions league","authors":"Mick Anagnostou, G. Tzetzis","doi":"10.1108/SBM-05-2020-0045","DOIUrl":"https://doi.org/10.1108/SBM-05-2020-0045","url":null,"abstract":"PurposeThe purpose of this research was to develop a scale to measure the football league brand associations such as the “UEFA Champions League” and to investigate their influence on brand loyalty.Design/methodology/approachA questionnaire was developed and tested through a pilot test (N = 120) and the final questionnaire was administered among Greek sport spectators (N = 460). The factor structure was tested through an exploratory factor analysis and a regression analysis was used to examine the predictability of fans' brand loyalty by the league brand association dimensions.FindingsSix brand association factors were revealed through the exploratory factor analysis: elite management, entertainment, elite-sportsmanship participants, escape, elite refereeing and corporate identity. In addition, new brand associations and elements were found: elite refereeing which included fast football and the league anthem was found to coexist with logo. Elite management, entertainment, escape and corporate identity were found to influence brand loyalty variables.Practical implicationsThe study revealed a useful tool to measure sport leagues' brand associations, to measure their influence on Greek fans' loyalty and build strong, unique and favourable consumer-based brand associations.Originality/valueThe paper contributes to the sports brand associations research by examining brand associations in the context of European leagues and elite-level football competitions. It also contributes by identifying and revealing new brand associations and new elements to co-exist with other already known sports brand associations. Finally, it examines the influence of the new brand-specific associations to the brand loyalty of the “UEFA Champions League” competition for Greek sport fans.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"1 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-05-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74271234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-11DOI: 10.1108/SBM-09-2020-0085
Matt R. Huml, Alicia M. Cintron
PurposeThe purpose of this study is to examine how athletic fundraising managers perceive status and seek to use status to identify, prioritize and manage stakeholders within college athletics.Design/methodology/approachTo test this purpose, the researchers use the Gioia methodology to interview 19 college athletic department fundraising officers within National Collegiate Athletics Association (NCAA) institutions. Following interviews, the data were analyzed by the researchers and structured within a first-order and second-order concept designation.FindingsInterviews show that status is an effective concept for explaining how athletic fundraisers identify and prioritize donors. Officers relied on economic (capacity) and social (passion and interest) factors to rank order donors. The results also show that athletic departments use status to manage stakeholders by rewarding their giving and escalating their commitment. Status is used in four strategies to manage the donor hierarchy: benefits, recognition, membership and access. Each strategy highlighted exclusivity and rank order.Originality/valueThere is a need to empirically test the application of status within the stakeholder theory context. These findings also contribute to the evolution of stakeholder management beyond the use of social identity theory or stakeholder salience. It helps our understanding of the evolving relationship between fundraiser and donor by recognizing the importance of capacity, passion and interests when identifying and prioritizing donors. Further, status-markers such as exclusive benefits, recognition, membership and access can be used to manage donors toward the organization's goals.
{"title":"Stakeholder status in the identification, prioritization and management of college athletic donors","authors":"Matt R. Huml, Alicia M. Cintron","doi":"10.1108/SBM-09-2020-0085","DOIUrl":"https://doi.org/10.1108/SBM-09-2020-0085","url":null,"abstract":"PurposeThe purpose of this study is to examine how athletic fundraising managers perceive status and seek to use status to identify, prioritize and manage stakeholders within college athletics.Design/methodology/approachTo test this purpose, the researchers use the Gioia methodology to interview 19 college athletic department fundraising officers within National Collegiate Athletics Association (NCAA) institutions. Following interviews, the data were analyzed by the researchers and structured within a first-order and second-order concept designation.FindingsInterviews show that status is an effective concept for explaining how athletic fundraisers identify and prioritize donors. Officers relied on economic (capacity) and social (passion and interest) factors to rank order donors. The results also show that athletic departments use status to manage stakeholders by rewarding their giving and escalating their commitment. Status is used in four strategies to manage the donor hierarchy: benefits, recognition, membership and access. Each strategy highlighted exclusivity and rank order.Originality/valueThere is a need to empirically test the application of status within the stakeholder theory context. These findings also contribute to the evolution of stakeholder management beyond the use of social identity theory or stakeholder salience. It helps our understanding of the evolving relationship between fundraiser and donor by recognizing the importance of capacity, passion and interests when identifying and prioritizing donors. Further, status-markers such as exclusive benefits, recognition, membership and access can be used to manage donors toward the organization's goals.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"36 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75537238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-30DOI: 10.1108/SBM-05-2020-0040
P. Verschuuren
PurposeThe implementation of whistleblowing policies is emblematic of the reforms undertaken by international sports organisations in the aftermath of major governance and integrity scandals. However, sport has particular organisational and cultural characteristics that reduce the likelihood of whistleblowing behaviour. This article looks at the quality of reporting policies in sports to assess how far the reporting mechanisms encourage whistleblowers.Design/methodology/approachA whistleblowing policy quality assessment system was built and applied to 45 international sport organisations.FindingsThe research identified 23 reporting mechanisms but, despite marked differences between them, most policies are of low quality. In particular, whistle-blower protection regimes and promotion strategies are lacking.Research limitations/implicationsThe research suggests that reporting mechanisms currently in place are not likely to encourage whistle-blowers and questions the performance of these mechanisms as well as the objectives of the organisations, which may reflect “window-dressing” strategies. This may have implications for other areas of “good governance” reform.Practical implicationsAn assessment questionnaire for sport reporting policies has been created and tested. It was sent to international sport organisations to assist them in identifying policy gaps and improving their policy.Originality/valueThe analysis does not limit itself to the presence or absence of “good governance” measures. It also explores their quality. It proposes a comprehensive assessment grid for whistleblowing policies in international sport that practitioners and researchers may wish to use in future.
{"title":"Assessing the whistleblowing policies of international sport organisations","authors":"P. Verschuuren","doi":"10.1108/SBM-05-2020-0040","DOIUrl":"https://doi.org/10.1108/SBM-05-2020-0040","url":null,"abstract":"PurposeThe implementation of whistleblowing policies is emblematic of the reforms undertaken by international sports organisations in the aftermath of major governance and integrity scandals. However, sport has particular organisational and cultural characteristics that reduce the likelihood of whistleblowing behaviour. This article looks at the quality of reporting policies in sports to assess how far the reporting mechanisms encourage whistleblowers.Design/methodology/approachA whistleblowing policy quality assessment system was built and applied to 45 international sport organisations.FindingsThe research identified 23 reporting mechanisms but, despite marked differences between them, most policies are of low quality. In particular, whistle-blower protection regimes and promotion strategies are lacking.Research limitations/implicationsThe research suggests that reporting mechanisms currently in place are not likely to encourage whistle-blowers and questions the performance of these mechanisms as well as the objectives of the organisations, which may reflect “window-dressing” strategies. This may have implications for other areas of “good governance” reform.Practical implicationsAn assessment questionnaire for sport reporting policies has been created and tested. It was sent to international sport organisations to assist them in identifying policy gaps and improving their policy.Originality/valueThe analysis does not limit itself to the presence or absence of “good governance” measures. It also explores their quality. It proposes a comprehensive assessment grid for whistleblowing policies in international sport that practitioners and researchers may wish to use in future.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"42 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78191094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-06DOI: 10.1108/SBM-06-2020-0057
Stefan Groschl
PurposeThis study aims to provide an understanding of the multi-layered managerial and organizational challenges of mega sporting events such as the Olympic and Paralympic Games, identify key competencies that address the complexities and uncertainties when planning and organizing the Olympic and Paralympic Games and provide a framework to classify sporting events according to their complexity and uncertainty.Design/methodology/approachThis study uses in-depth semi-structured interview with key organizing actor of the Olympic and Paralympic Games in Rio in 2016.FindingsPlanning and organizing complex and long-term mega sporting events such as the Olympic and Paralympic Games require a set of key competencies, including a range of soft skills (collaboration, negotiation, communication), goal-setting, persistence and resilience, paradox thinking and timing.Originality/valuePresenting the findings in an unedited and raw interview format provides practitioners and scholars alike with unfiltered and rich data that allows to choose, apply and adapt key competencies and heuristics from Rio 2016 to their own mega sporting projects or research agendas; allows to differentiate between sporting events according to their complexity and uncertainty.
{"title":"Planning and organizing the Olympic and Paralympic Games: the case of Rio 2016","authors":"Stefan Groschl","doi":"10.1108/SBM-06-2020-0057","DOIUrl":"https://doi.org/10.1108/SBM-06-2020-0057","url":null,"abstract":"PurposeThis study aims to provide an understanding of the multi-layered managerial and organizational challenges of mega sporting events such as the Olympic and Paralympic Games, identify key competencies that address the complexities and uncertainties when planning and organizing the Olympic and Paralympic Games and provide a framework to classify sporting events according to their complexity and uncertainty.Design/methodology/approachThis study uses in-depth semi-structured interview with key organizing actor of the Olympic and Paralympic Games in Rio in 2016.FindingsPlanning and organizing complex and long-term mega sporting events such as the Olympic and Paralympic Games require a set of key competencies, including a range of soft skills (collaboration, negotiation, communication), goal-setting, persistence and resilience, paradox thinking and timing.Originality/valuePresenting the findings in an unedited and raw interview format provides practitioners and scholars alike with unfiltered and rich data that allows to choose, apply and adapt key competencies and heuristics from Rio 2016 to their own mega sporting projects or research agendas; allows to differentiate between sporting events according to their complexity and uncertainty.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"87 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81117974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-06DOI: 10.1108/SBM-04-2020-0035
B. Downs, C. Seifried
PurposeThe purpose of this paper is to identify the historical factors that influenced the design and construction of modern National Hockey League and National Basketball Association arenas between 1990 and 2018. Additionally, this paper seeks to index the characteristics of those modern arenas while forwarding reasonable, informed propositions for future multipurpose arena design.Design/methodology/approachThe historical methodology was applied to the design and construction of modern multipurpose arenas between 1990 and 2018. Modernization theory was utilized as an organizing construct to understand the intentional managerial actions to capitalize on consumer expectations by responding to economic and technological changes.FindingsSport managers responded to decreased median family incomes during the period of the study by building arenas with increasingly commodified spaces and amenities targeting wealthy and corporate customers. New technologies were adopted within facilities to meet the needs and expectations of in-venue and remote consumers.Practical implicationsIn addition to demonstrating the practical utility of modernization theory and applied history for sport management scholars and practitioners, particularly in the Western context, the present study provides a series of propositions for future sport managers to consider to maintain or establish institutional advantage in the arena marketplace.Originality/valueThe paper contributes to the sport management literature by demonstrating the utility of modernization theory and applied history for sport management. In examining the design history of modern multipurpose arenas, the paper identifies the characteristics of modern multipurpose arenas while demonstrating the importance of understanding context and intentionality in managerial decision making.
{"title":"Modernization and multipurpose arenas: providing context for tomorrow","authors":"B. Downs, C. Seifried","doi":"10.1108/SBM-04-2020-0035","DOIUrl":"https://doi.org/10.1108/SBM-04-2020-0035","url":null,"abstract":"PurposeThe purpose of this paper is to identify the historical factors that influenced the design and construction of modern National Hockey League and National Basketball Association arenas between 1990 and 2018. Additionally, this paper seeks to index the characteristics of those modern arenas while forwarding reasonable, informed propositions for future multipurpose arena design.Design/methodology/approachThe historical methodology was applied to the design and construction of modern multipurpose arenas between 1990 and 2018. Modernization theory was utilized as an organizing construct to understand the intentional managerial actions to capitalize on consumer expectations by responding to economic and technological changes.FindingsSport managers responded to decreased median family incomes during the period of the study by building arenas with increasingly commodified spaces and amenities targeting wealthy and corporate customers. New technologies were adopted within facilities to meet the needs and expectations of in-venue and remote consumers.Practical implicationsIn addition to demonstrating the practical utility of modernization theory and applied history for sport management scholars and practitioners, particularly in the Western context, the present study provides a series of propositions for future sport managers to consider to maintain or establish institutional advantage in the arena marketplace.Originality/valueThe paper contributes to the sport management literature by demonstrating the utility of modernization theory and applied history for sport management. In examining the design history of modern multipurpose arenas, the paper identifies the characteristics of modern multipurpose arenas while demonstrating the importance of understanding context and intentionality in managerial decision making.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"20 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73954531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-25DOI: 10.1108/SBM-06-2020-0062
J. Rai, A. Yousaf, Maher N. Itani, Amanpreet Singh
PurposeThis study aims to examine the influence of five sports celebrity personality (SCP) attributes – attractiveness, expertise level, credibility, trustworthiness and character – on consumers' purchase intentions (CPI). It identifies celebrity brand congruence (CBC), endorsed brand celebrity (EBC) and transfer of brand image (TBI) as antecedents of CPI.Design/methodology/approachThe purposive sampling technique was used to collect the data from 838 respondents. This study developed a multidimensional construct for SCP. The covariance-based structural equation modeling (SEM) technique was used to examine the relationship between SCP and the endorsed brand. The study used CBC as a mediator and EBC and TBI as partial mediators. The direct and indirect effect of SCP on CPI was investigated using CBC, EBC and TBI as mediators.FindingsThis study supports the importance of three antecedents (i.e. CBC, EBC and TBI) on CPI. It finds congruence across SCP and CBC variables, and a positive impact of SCP on EBC and TBI variables. Also, it exhibits a significant direct effect of CBC on EBC and TBI, whereas the direct effect of CBC on CPI is not substantial. The indirect effect of CBC through mediating variables EBC and TBI found to be significant.Research limitations/implicationsThis study concludes that sports celebrity endorsement is essential to transfer the positive celebrity image to the endorsed brand image. However, it is not merely sufficient to influence the buyers' purchase conduct; the brand credibility additionally assumes to take a role in changing their behavioral intentions.Originality/valueThis study contributes to the sports marketing literature by its novelty in analyzing the sports celebrity personality at a multidimensional level. It uses SCP's different attributes as one construct and studies its impact on CPI by taking CBC, EBC and TBI as mediators. The results of this study equip sports management professionals with the knowledge to build better long-term relationships with consumers.
{"title":"Sports celebrity personality and purchase intention: the role of endorser-brand congruence, brand credibility and brand image transfer","authors":"J. Rai, A. Yousaf, Maher N. Itani, Amanpreet Singh","doi":"10.1108/SBM-06-2020-0062","DOIUrl":"https://doi.org/10.1108/SBM-06-2020-0062","url":null,"abstract":"PurposeThis study aims to examine the influence of five sports celebrity personality (SCP) attributes – attractiveness, expertise level, credibility, trustworthiness and character – on consumers' purchase intentions (CPI). It identifies celebrity brand congruence (CBC), endorsed brand celebrity (EBC) and transfer of brand image (TBI) as antecedents of CPI.Design/methodology/approachThe purposive sampling technique was used to collect the data from 838 respondents. This study developed a multidimensional construct for SCP. The covariance-based structural equation modeling (SEM) technique was used to examine the relationship between SCP and the endorsed brand. The study used CBC as a mediator and EBC and TBI as partial mediators. The direct and indirect effect of SCP on CPI was investigated using CBC, EBC and TBI as mediators.FindingsThis study supports the importance of three antecedents (i.e. CBC, EBC and TBI) on CPI. It finds congruence across SCP and CBC variables, and a positive impact of SCP on EBC and TBI variables. Also, it exhibits a significant direct effect of CBC on EBC and TBI, whereas the direct effect of CBC on CPI is not substantial. The indirect effect of CBC through mediating variables EBC and TBI found to be significant.Research limitations/implicationsThis study concludes that sports celebrity endorsement is essential to transfer the positive celebrity image to the endorsed brand image. However, it is not merely sufficient to influence the buyers' purchase conduct; the brand credibility additionally assumes to take a role in changing their behavioral intentions.Originality/valueThis study contributes to the sports marketing literature by its novelty in analyzing the sports celebrity personality at a multidimensional level. It uses SCP's different attributes as one construct and studies its impact on CPI by taking CBC, EBC and TBI as mediators. The results of this study equip sports management professionals with the knowledge to build better long-term relationships with consumers.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"1 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90210503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-15DOI: 10.1108/SBM-09-2020-0088
T. Ribeiro, Victor Manoel Cunha de Almeida
PurposePlanning and managing the transportation services for Olympic host cities is a complex task. This paper contributes to the event management literature by presenting empirical evidence of the public transportation issues using a case study of a local community-focused Olympic host city. Key factors underpinning transportation issues outcomes are identified.Design/methodology/approachThe Rio 2016 Olympic city was selected as a case study. To develop a scale of public transportation issues, four stages of scale development were conducted: a construct definition and content domain; item generation and expert review; a quantitative study for the purification of the scale; and a quantitative study to validation of the scale. Data were collected among local citizens who lived in the Olympic host city (n = 513).FindingsThe construct of public transportation issues was assigned to five main categories: planning, infrastructures, information, insecurity and urban mobility. The scale shows internal consistency, reliability, construct validity and nomological validity. Transport issues perceived of Olympic host city tend to increase the negative social impact perceived among local citizens.Originality/valueThis study contributes to the harmful impacts discussion of hosting sport mega-events and introduces the transportation issues that the Local Organizing Committee (LOC) needs to know when hosting the Olympic Games. The scale application for the future Olympic host countries is discussed.
{"title":"Host city transportation issues: conceptualization, scale development, and validation","authors":"T. Ribeiro, Victor Manoel Cunha de Almeida","doi":"10.1108/SBM-09-2020-0088","DOIUrl":"https://doi.org/10.1108/SBM-09-2020-0088","url":null,"abstract":"PurposePlanning and managing the transportation services for Olympic host cities is a complex task. This paper contributes to the event management literature by presenting empirical evidence of the public transportation issues using a case study of a local community-focused Olympic host city. Key factors underpinning transportation issues outcomes are identified.Design/methodology/approachThe Rio 2016 Olympic city was selected as a case study. To develop a scale of public transportation issues, four stages of scale development were conducted: a construct definition and content domain; item generation and expert review; a quantitative study for the purification of the scale; and a quantitative study to validation of the scale. Data were collected among local citizens who lived in the Olympic host city (n = 513).FindingsThe construct of public transportation issues was assigned to five main categories: planning, infrastructures, information, insecurity and urban mobility. The scale shows internal consistency, reliability, construct validity and nomological validity. Transport issues perceived of Olympic host city tend to increase the negative social impact perceived among local citizens.Originality/valueThis study contributes to the harmful impacts discussion of hosting sport mega-events and introduces the transportation issues that the Local Organizing Committee (LOC) needs to know when hosting the Olympic Games. The scale application for the future Olympic host countries is discussed.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"9 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87288160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-08DOI: 10.1108/SBM-09-2020-0090
S. Trendafilova, Jamee Pelcher, J. Graham, Vassilios Ziakas
PurposeThe purpose of this study was to examine the structure and scope of environmental sustainability efforts of the four Grand Slam tennis tournaments as communicated via their websites.Design/methodology/approachA qualitative content analysis methodology guided the study. To accomplish the goal of the study, the researchers analyzed each tournament's website and each venue's website to document the environmental initiatives outlined on these pages.FindingsResults indicated Grand Slam events focus primarily on energy and water conservation initiatives, increasing sustainable food choices and improving spectators' knowledge about environmental sustainability. Most sustainability programs fell into the first wave of sustainability efforts indicating that formalized strategic planning is largely missing.Practical implicationsBy examining how Grand Slam events utilize their webpages to promote environmental sustainability, implications are drawn for not only website content but also actual event initiatives and activities. Pertinent efforts should move from a mere focus on communication to finding actionable solutions built upon the interconnectivity of events with allied sectors and the subsequent forging of cross-industry partnerships.Originality/valueThe findings suggest that Grand Slam tennis events pursue different trajectories in engaging with sustainability. This makes it important to understand in tandem their organizational conduct, strategies and communication practices. To move forward, there is a need to approach sustainability in a more holistic manner. A holistic view of how sport events engage with the environment can reveal causal patterns and points of leverage to use for initiating a change of practice toward adopting environmentally friendly behaviors.
{"title":"The ebbs and flows of green waves: environmental sustainability in Grand Slam tennis","authors":"S. Trendafilova, Jamee Pelcher, J. Graham, Vassilios Ziakas","doi":"10.1108/SBM-09-2020-0090","DOIUrl":"https://doi.org/10.1108/SBM-09-2020-0090","url":null,"abstract":"PurposeThe purpose of this study was to examine the structure and scope of environmental sustainability efforts of the four Grand Slam tennis tournaments as communicated via their websites.Design/methodology/approachA qualitative content analysis methodology guided the study. To accomplish the goal of the study, the researchers analyzed each tournament's website and each venue's website to document the environmental initiatives outlined on these pages.FindingsResults indicated Grand Slam events focus primarily on energy and water conservation initiatives, increasing sustainable food choices and improving spectators' knowledge about environmental sustainability. Most sustainability programs fell into the first wave of sustainability efforts indicating that formalized strategic planning is largely missing.Practical implicationsBy examining how Grand Slam events utilize their webpages to promote environmental sustainability, implications are drawn for not only website content but also actual event initiatives and activities. Pertinent efforts should move from a mere focus on communication to finding actionable solutions built upon the interconnectivity of events with allied sectors and the subsequent forging of cross-industry partnerships.Originality/valueThe findings suggest that Grand Slam tennis events pursue different trajectories in engaging with sustainability. This makes it important to understand in tandem their organizational conduct, strategies and communication practices. To move forward, there is a need to approach sustainability in a more holistic manner. A holistic view of how sport events engage with the environment can reveal causal patterns and points of leverage to use for initiating a change of practice toward adopting environmentally friendly behaviors.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"27 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81178927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-26DOI: 10.1108/SBM-08-2020-0079
N. Popp, Jason M. Simmons, Danielle K. Smith, Rachel Tasker
PurposeMany sport venues utilize digital ticketing, in some instances exclusively. Forced technology adoption among ticket buyers in nonsport contexts, (i.e. airline passengers) has been shown to produce negative responses among consumers. The purpose of the current study is to examine sport consumer response to forced e-ticket adoption.Design/methodology/approachE-surveys were disseminated to attendees of a major NCAA Division I football conference championship game where digital tickets were required for entry for the first time in event history. Mixed methods were utilized to examine both quantitative and qualitative data from 1,821 respondents.FindingsAmong respondents, 29.6% indicated a preference for traditional paper tickets and 48.3% preferred e-tickets, with younger patrons more likely to prefer the digital option. No significant difference related to future consumption was found between those preferring hard tickets and those preferring e-tickets. An analysis of qualitative responses revealed five primary themes for hard ticket preference: (1) ease of use, (2) souvenir, (3) reliability, (4) lack of technology and (5) preference. Five primary themes supporting e-ticket preference were also uncovered: (1) convenience, (2) simplicity, (3) familiarity, (4) paperless and (5) security.Originality/valueThe current study is the first to examine actual sport event consumers in a forced self-service technology environment. Also, no previous studies have explored respondents' preference motivations. The current study is also the first to link both age and future consumption to ticket-type preference.
{"title":"Understanding sport event ticket-type preference in a forced e-ticket environment","authors":"N. Popp, Jason M. Simmons, Danielle K. Smith, Rachel Tasker","doi":"10.1108/SBM-08-2020-0079","DOIUrl":"https://doi.org/10.1108/SBM-08-2020-0079","url":null,"abstract":"PurposeMany sport venues utilize digital ticketing, in some instances exclusively. Forced technology adoption among ticket buyers in nonsport contexts, (i.e. airline passengers) has been shown to produce negative responses among consumers. The purpose of the current study is to examine sport consumer response to forced e-ticket adoption.Design/methodology/approachE-surveys were disseminated to attendees of a major NCAA Division I football conference championship game where digital tickets were required for entry for the first time in event history. Mixed methods were utilized to examine both quantitative and qualitative data from 1,821 respondents.FindingsAmong respondents, 29.6% indicated a preference for traditional paper tickets and 48.3% preferred e-tickets, with younger patrons more likely to prefer the digital option. No significant difference related to future consumption was found between those preferring hard tickets and those preferring e-tickets. An analysis of qualitative responses revealed five primary themes for hard ticket preference: (1) ease of use, (2) souvenir, (3) reliability, (4) lack of technology and (5) preference. Five primary themes supporting e-ticket preference were also uncovered: (1) convenience, (2) simplicity, (3) familiarity, (4) paperless and (5) security.Originality/valueThe current study is the first to examine actual sport event consumers in a forced self-service technology environment. Also, no previous studies have explored respondents' preference motivations. The current study is also the first to link both age and future consumption to ticket-type preference.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"15 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2021-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74722840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-25DOI: 10.1108/sbm-12-2019-0123
Gerrit van Dalfsen, Jo Van Hoecke, H. Westerbeek, V. D. Bosscher
PurposeThe purpose of this paper is to investigate coaches' views on developing leadership and shared leadership capacity in particular in competitive youth football.Design/methodology/approachThis qualitative examination focusses on the leadership philosophy of ten male coaches at the sub-elite competitive level in youth football in The Netherlands and applies the theory of shared leadership to examine coaches' views on developing leadership capacity.FindingsOnly few coaches have a clear philosophy on the development of leadership in general and/or shared leadership in particular. Most coaches do not have a distinct view on how to involve players in the team processes. Shared leadership development in youth teams occurs occasionally but can be implemented more intentionally.Research limitations/implicationsAlthough this study lacks generalizability, coaches' views are required in understanding how shared leadership is to be developed in youth sport.Practical implicationsFor implementing shared leadership in football purposefully, a clear view on the development of youth is required, whereas coaches need to be taught, how to involve the individual players in team processes such as decision-making. In addition, leadership development in sport may have the potential of transfer of skills to other domains.Social implicationsLearning shared leadership at a young age by athletes can have a positive influence on relationships in teams on micro-level and might have an impact on meso-level within a football club because of its social constructionist approach.Originality/valueThis study is one of the first to apply shared leadership at the micro-level of competitive youth football making use of football coaches' view.
{"title":"Coaches' views on how to develop shared leadership","authors":"Gerrit van Dalfsen, Jo Van Hoecke, H. Westerbeek, V. D. Bosscher","doi":"10.1108/sbm-12-2019-0123","DOIUrl":"https://doi.org/10.1108/sbm-12-2019-0123","url":null,"abstract":"PurposeThe purpose of this paper is to investigate coaches' views on developing leadership and shared leadership capacity in particular in competitive youth football.Design/methodology/approachThis qualitative examination focusses on the leadership philosophy of ten male coaches at the sub-elite competitive level in youth football in The Netherlands and applies the theory of shared leadership to examine coaches' views on developing leadership capacity.FindingsOnly few coaches have a clear philosophy on the development of leadership in general and/or shared leadership in particular. Most coaches do not have a distinct view on how to involve players in the team processes. Shared leadership development in youth teams occurs occasionally but can be implemented more intentionally.Research limitations/implicationsAlthough this study lacks generalizability, coaches' views are required in understanding how shared leadership is to be developed in youth sport.Practical implicationsFor implementing shared leadership in football purposefully, a clear view on the development of youth is required, whereas coaches need to be taught, how to involve the individual players in team processes such as decision-making. In addition, leadership development in sport may have the potential of transfer of skills to other domains.Social implicationsLearning shared leadership at a young age by athletes can have a positive influence on relationships in teams on micro-level and might have an impact on meso-level within a football club because of its social constructionist approach.Originality/valueThis study is one of the first to apply shared leadership at the micro-level of competitive youth football making use of football coaches' view.","PeriodicalId":45818,"journal":{"name":"Sport Business and Management-An International Journal","volume":"84 4 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2020-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78049816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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