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The financial impact of the financial fair play policy on Spanish football 财政公平政策对西班牙足球的财政影响
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-16 DOI: 10.1108/sbm-05-2021-0061
Roberto Fernández-Villarino, J. A. Dominguez-Gomez
PurposeThis study aims to explore how responsible corporate behaviour, specifically self-imposed financial regulatory control, might subsequently be reflected in the financial performance of companies subject to such regulation.Design/methodology/approachIn this study, the authors aim to explore how financial compliance in the form of the Economic Control Regulation (ECR) has impacted on the financial performance of professional football clubs in Spain. To this purpose, the authors adopted a quasi-experimental before and after study design. This type of design assesses the object of study before and after a specific event in order to determine whether this event has had any effects on the object. In this case, the event was the coming into effect of the ECR in the fiscal year of 2012, and the object hypothetically affected was the clubs’ economic performance.FindingsThe authors can confirm that in general terms and for the whole set of clubs analysed, the ECR has had a strong and positive effect on financial performance.Research limitations/implicationsIn this study, the authors wish to establish a link between the idea of “compliance” and that of “responsible corporate management practice”. It is not just a matter of compliance with the law. The fact of complying with certain laws could, in general terms, or from the point of view of common sense, be qualified as “responsible behaviour”. However, under the contemporary concept of corporate responsibility, compliance with the law is a behaviour that must be taken for granted. Responsibility, therefore, would entail going beyond such expected behaviour to one that exceeds the environment's expectation of the corporate actor.Practical implicationsWhat extent improvements in financial performance have also boosted social performance. Confirming such a positive effect endorses the argument that ethical improvements in corporate culture have a general effect on business sustainability in its different aspects: economic, social, environmental and in governance.Social implicationsThe authors may foresee that the culture of compliance will spread from the finance departments to other management areas. Its connection with ethical business practice is directly linked to the more complex concept of the “citizen company”. There are suggest interesting bases on which professional football clubs might move from a traditional profit-oriented company model towards a more contemporary one oriented towards relationships of integrity with the sport's environment. This study shows that the ECR has been a starting point for the development of Spanish professional football clubs towards this type of “citizen company”.Originality/valueIt was a single-sector study whose principal value lies in the verification of whether responsible economic management (the main consequence of applying the ECR) had any effects on company profits, financial results and other important indicators. In addition to fostering responsibility,
本研究旨在探讨负责任的企业行为,特别是自我施加的金融监管控制,如何随后反映在受此类监管的公司的财务绩效中。在本研究中,作者旨在探讨经济控制条例(ECR)形式的财务合规性如何影响西班牙职业足球俱乐部的财务绩效。为此,作者采用准实验前后研究设计。这种设计在特定事件发生前后对研究对象进行评估,以确定该事件是否对研究对象产生了任何影响。在本例中,事件为2012财年ECR的生效,假设受影响的对象为俱乐部的经济绩效。研究结果:作者可以证实,总的来说,对于所分析的所有俱乐部来说,ECR对财务业绩有很强的积极影响。在本研究中,作者希望在“合规”概念与“负责任的公司管理实践”概念之间建立联系。这不仅仅是遵守法律的问题。一般来说,或者从常识的角度来看,遵守某些法律的事实可以被称为“负责任的行为”。然而,在当代企业责任的概念下,守法是一种必须被视为理所当然的行为。因此,责任将意味着超越这种预期行为,超越环境对企业行为者的期望。实际意义财务绩效的改善在多大程度上也促进了社会绩效。证实了这种积极的影响,支持了这样一种观点,即企业文化中的道德改进对企业可持续性在经济、社会、环境和治理等不同方面产生了普遍影响。社会影响作者可以预见,合规文化将从财务部门传播到其他管理领域。它与道德商业实践的联系与“公民公司”这一更复杂的概念直接相关。职业足球俱乐部可能会从传统的以利润为导向的公司模式转向一种更现代的、以诚信为导向的与体育环境的关系的模式,有一些有趣的建议。本研究表明,ECR已经成为西班牙职业足球俱乐部向这种“公民公司”发展的起点。原创性/价值这是一项单一部门的研究,其主要价值在于验证负责任的经济管理(应用ECR的主要后果)是否对公司利润、财务结果和其他重要指标有任何影响。除了促进责任外,这种新的管理模式还涉及一种特殊的创新,因为它基于自我监管(即非国家或超国家国家强加的监管),设计和实施以确保该部门的生存能力。
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引用次数: 2
The influence of brand experience on satisfaction, uncertainty and brand loyalty: a focus on the golf club industry 品牌体验对满意度、不确定性和品牌忠诚度的影响:以高尔夫球杆行业为例
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-16 DOI: 10.1108/sbm-11-2020-0115
M. Chung, Jon Welty Peachey
PurposeUnderstanding the advantages of brand experience is important for brand managers to more effectively grow satisfied and loyal customers. To date, little research has examined the relationship between brand experience and customer satisfaction, uncertainty, and brand loyalty with sport products. Therefore, this study examined these relationships with golf club products in the golf industry.Design/methodology/approachData were collected from golf players in South Korea (n = 386) through online surveys. Structural equation modeling (SEM) was utilized to examine the relationship between the variables.FindingsThe results revealed that brand experience influences golfers' uncertainty toward other brands. In other words, doubts about the brand will decrease when consumers experience sensory, affective, behavioral, and intellectual interactions with a brand. Interestingly, brand experience does not influence golfers' satisfaction as indicated by previous studies. Also, findings showed that just having experience with a brand does not lead to golfers' loyalty.Originality/valueThis study helps to understand how consumers' direct experiences influence brand beliefs and attitudes. Moreover, this study is significant for sport marketing practitioners since it explores an alternative marketing approach to brand differentiation, which has the potential to attract and retain more customers.
了解品牌体验的优势对品牌管理者更有效地培养满意和忠诚的客户是很重要的。迄今为止,很少有研究考察品牌体验与客户满意度、不确定性和品牌忠诚度之间的关系。因此,本研究考察了这些关系与高尔夫球杆产品在高尔夫产业。设计/方法/方法通过在线调查从韩国的高尔夫球手(n = 386)中收集数据。利用结构方程模型(SEM)分析了各变量之间的关系。结果表明,品牌体验影响着高尔夫球手对其他品牌的不确定性。换句话说,当消费者体验到与品牌的感官、情感、行为和智力互动时,对品牌的怀疑就会减少。有趣的是,以往的研究表明,品牌体验并不影响高尔夫球手的满意度。此外,调查结果显示,仅仅拥有一个品牌的经验并不能导致高尔夫球手的忠诚度。原创性/价值本研究有助于了解消费者的直接体验如何影响品牌信念和态度。此外,本研究对体育营销从业者具有重要意义,因为它探索了品牌差异化的另一种营销方法,这有可能吸引和留住更多的客户。
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引用次数: 6
Augmenting the formation of esports gameplay intention: interaction effects of genre and gender 增强电子竞技游戏玩法意图的形成:类型和性别的互动效应
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-13 DOI: 10.1108/sbm-04-2021-0049
W. Jang, K. Byon, Antonio S. Williams, P. Pedersen
PurposeWhile each genre and gender has been revealed as significant moderators for esports gameplay intention, exploring the interaction effects between genre and gender could broaden our understanding of the drivers’ relative effects on esports gameplay intention. Thus, the purpose of this study is to examine the interaction effects of gender and genre in the relationship between esports gameplay intention and its drivers (i.e. hedonic motivation, habit, price value, effort expectancy, social influence and flow).Design/methodology/approachThe hypothesized model was examined using data from a sample (N = 1,194). For the purposes of data analysis, confirmatory factor analysis and structural equation modeling were used to examine the hypothesized model. Then, a series of structural invariance tests were conducted to compare the interrelationship between the six determinants and esports gameplay for the six-group model.FindingsThe results of the six-group model comparison indicated that the interaction between gender and genre moderates the relationship between drivers and esports gameplay intention. In particular, the following moderation effects were observed: (1) “social influence-esports gameplay intention” between “male-physical enactment” and “female-physical enactment”; (2) “habit-esports gameplay intention” and (3) “effort expectancy-esports gameplay intention” between “female-imagination” and “female-physical enactment”; (4) “hedonic motivation-esports gameplay intention” and (5) “effort expectancy-esports gameplay intention” between “female-physical enactment” and “female-sport simulation.”Originality/valueThe findings of this current study contributed to clarifying the genre and gender effects in esports gameplay intention and thus the extension of the Esports Consumption (ESC) model (Jang et al., 2020a) and the technology adoption literature. Since the ESC model grounded the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), the improvement of the ESC model extended UTAUT2. In consumer behavior research in the esports context, this current study contributed to the extension of UTAUT2 on the new moderating mechanisms by adding the interaction between gender and esports game genre.
虽然每种类型和性别都是电子竞技游戏玩法意图的重要调节因素,但探索类型和性别之间的互动效应可以拓宽我们对驱动因素对电子竞技游戏玩法意图的相对影响的理解。因此,本研究的目的是检验性别和类型在电子竞技游戏玩法意图及其驱动因素(即享乐动机、习惯、价格价值、努力预期、社会影响和流)之间的关系中的交互作用。设计/方法/方法使用样本数据(N = 1194)检验假设模型。为了进行数据分析,我们使用验证性因子分析和结构方程模型来检验假设模型。然后,对六组模型进行了一系列结构不变性检验,比较了六个决定因素与电子竞技游戏玩法之间的相互关系。六组模型比较的结果表明,性别和类型之间的互动调节了车手与电竞游戏玩法意图之间的关系。特别是观察到以下调节效应:(1)“社会影响-电子竞技游戏玩法意图”在“男性-身体设定”和“女性-身体设定”之间;(2)“习惯-电竞玩法意图”和(3)“女性-想象”和“女性-身体设定”之间的“努力期望-电竞玩法意图”;(4)“享乐动机-电竞游戏玩法意图”和(5)“努力期望-电竞游戏玩法意图”在“女性-身体设定”和“女性运动模拟”之间。当前研究的发现有助于澄清电子竞技游戏玩法意图中的类型和性别影响,从而扩展电子竞技消费(ESC)模型(Jang等人,2020a)和技术采用文献。由于ESC模型以UTAUT2 (Unified Theory of Acceptance and Use of Technology 2)为基础,因此ESC模型的改进扩展了UTAUT2。在电子竞技背景下的消费者行为研究中,本研究通过增加性别与电子竞技游戏类型之间的交互作用,为UTAUT2在新的调节机制上的扩展做出了贡献。
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引用次数: 3
The moderating role of consumers' ad perception in athlete endorsement effectiveness 消费者广告知觉对运动员代言效果的调节作用
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-09 DOI: 10.1108/sbm-01-2021-0001
Soojin Kim, Yongjae Kim, Seungbum Lee, Younghan Lee, Eun Yeon Kang, Mi-Lyang Kim
PurposeThis paper aims to examine the structural relationships among the variables of social cause involvement, attitudes toward the endorser, attitudes toward advertising, attitudes toward the brand and social cause behavioral intentions. Additionally, by using the persuasion knowledge model (PKM) as the guiding framework, the moderating effects of ad perception on the proposed relationship were investigated.Design/methodology/approachBy using Amazon Mechanical Turk, a total of 291 usable surveys were retained for analysis. Following the participants' exposure to the Nike commercial, they completed a survey containing questions about advertising perception and their consequent responses to the advertisement. Structural equation modeling was used to test the conceptual model. Multigroup analysis was also performed to discover any moderating effects of consumers' advertising perception in endorsement effectiveness.FindingsThis study highlights the extensive impact of social cause involvement in the domain of celebrity endorsements, while attitudes toward the endorser are not a significant antecedent of celebrity endorsement effectiveness in the sport contexts. Additionally, this study demonstrates and confirms the presence of the moderating effects of advertisement perception on the proposed relationship. This supports the general premise of the PKM that consumers' attitudes and thoughts are influenced based on consumers' judgment of persuasion attempts.Originality/valueThe current study extends the line of research on the role of advertising perception in the domain of celebrity endorsement. In particular, this study found that the PKM is a theoretically sound model that can be used to predict sports fans' attitudinal and behavioral responses.
目的研究社会公益投入、对代言人的态度、对广告的态度、对品牌的态度与社会公益行为意向之间的结构关系。此外,以说服知识模型(PKM)为指导框架,研究了广告感知对上述关系的调节作用。设计/方法/方法通过使用Amazon Mechanical Turk,总共保留了291份可用的调查问卷用于分析。在参与者看完耐克的广告后,他们完成了一项调查,其中包含了关于广告感知和他们对广告的反应的问题。采用结构方程模型对概念模型进行检验。多组分析也进行了发现任何调节作用的消费者的广告感知在代言效果。本研究强调了社会公益参与在名人代言领域的广泛影响,而对代言人的态度并不是体育背景下名人代言有效性的重要先决条件。此外,本研究证明并证实了广告感知对上述关系的调节作用。这支持了PKM的一般前提,即消费者的态度和思想受到消费者对说服尝试的判断的影响。原创性/价值目前的研究扩展了对广告感知在名人代言领域中的作用的研究。特别的是,本研究发现PKM是一个理论上健全的模型,可以用来预测体育迷的态度和行为反应。
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引用次数: 0
Personal branding on Instagram: an examination of Iranian professional athletes Instagram上的个人品牌:对伊朗职业运动员的调查
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-09 DOI: 10.1108/sbm-01-2021-0007
Z. Sharifzadeh, Natasha T. Brison, Gregg Bennett
PurposeThis study investigates the personal branding strategies utilized by Iranian professional athletes. It also examines the challenges these athletes face in attempting to create a personal brand. For example, unlike their global counterparts, Iranian athletes’ access to social media is limited to only Instagram, due to a ban in Iran on the use of Facebook and Twitter. This specific situation provides unique opportunities and interactions in the personal branding process.Design/methodology/approachUtilizing a criterion purposive sample of Iranian professional athletes, the authors conducted in-depth, semi-structured interviews to understand the branding strategies and challenges of these athletes.FindingsTwo categories (branding strategies and cultural/societal challenges), along with Six themes emerged. The categories were derived based on the literature review and the subsequent research questions.Originality/valueThis paper provides valuable information on challenges and opportunities for athletes' personal branding from international perspectives. Also, the results of the study broaden our understanding of how athletes' personal branding can function in different countries and contexts. Findings will provide governing bodies and sport marketers have a better understanding of athletes' social media usage.
目的研究伊朗职业运动员的个人品牌策略。它还探讨了这些运动员在试图创建个人品牌时所面临的挑战。例如,与其他国家的运动员不同,伊朗运动员只能使用Instagram,因为伊朗禁止使用Facebook和Twitter。这种特殊的情况为个人品牌建设过程提供了独特的机会和互动。设计/方法/方法利用伊朗专业运动员的标准目的样本,作者进行了深入的半结构化访谈,以了解这些运动员的品牌战略和挑战。发现两个类别(品牌战略和文化/社会挑战),以及六个主题。这些分类是根据文献综述和随后的研究问题得出的。原创性/价值本文从国际视角为运动员个人品牌的挑战和机遇提供了有价值的信息。此外,研究结果拓宽了我们对运动员个人品牌如何在不同国家和背景下发挥作用的理解。调查结果将使管理机构和体育营销人员更好地了解运动员的社交媒体使用情况。
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引用次数: 1
Football fans and stakeholder theory – A qualitative approach to classifying fans in Germany 球迷与利益相关者理论——德国球迷分类的定性方法
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-04 DOI: 10.1108/sbm-11-2020-0127
J. Jaeger
PurposePublic debates and scholarly literature on football fandom are often characterised by generalisation and lacking differentiation. The changing ethnography of fans, affected by the rapid commercialisation and internationalisation of the game, reinforces the demand for contemporary classification criteria and fan typologies that take the complexity and heterogeneity of fans into account and draw a more differentiated picture of fans and sub-groups.Design/methodology/approachBased on the grounded theory methodology and a systematic literature review on stakeholder theory, stakeholder classification criteria and football fandom, the authors conduct and analyse 14 semi-structured expert interviews with fan managers employed by German professional football clubs. Building on the analysis, the authors identify, present and discuss ten contemporary criteria and five corresponding typologies for the classification of football fans.FindingsThe grounded theory analysis suggests that football fans can be characterised according to ten classification criteria. Building on the analysis, the authors derive five fan typologies that differ in their characteristics along the continua of the identified criteria. Typologies comprise (1) active fans, (2) consuming fans, (3) event fans, (4) corporate fans and (5) passive followers.Originality/valueThe paper enlarges prior knowledge on the behavioural and attitudinal characteristics of fans as individuals and adds knowledge regarding relationships within fan groups, and regarding formal and non-formal relations between fans and clubs. The results provide scholars with a framework for further scientific investigation and practitioners with a concept for a more sophisticated and differentiated approach to managing fan relations.
目的:关于足球迷的公共辩论和学术文献往往具有泛化和缺乏区分的特点。受足球快速商业化和国际化的影响,球迷的民族志不断变化,这加强了对当代分类标准和球迷类型学的需求,这些分类标准和类型学考虑了球迷的复杂性和异质性,并绘制了一幅更加差异化的球迷和子群体的图景。基于扎根理论方法和对利益相关者理论、利益相关者分类标准和足球迷的系统文献综述,作者对德国职业足球俱乐部雇佣的球迷经理进行了14次半结构化的专家访谈并进行了分析。在分析的基础上,作者确定,提出并讨论了十个当代标准和五种相应的足球迷分类类型。扎根理论分析表明,足球迷可以根据10个分类标准来表征。在分析的基础上,作者推导出五种扇的类型,它们的特征不同,沿着确定的标准的连续性。类型包括(1)主动粉丝,(2)消费粉丝,(3)活动粉丝,(4)企业粉丝和(5)被动粉丝。原创性/价值本文扩大了对球迷作为个体的行为和态度特征的先验知识,并增加了关于球迷群体内部关系以及球迷与俱乐部之间正式和非正式关系的知识。研究结果为学者提供了一个进一步科学研究的框架,为实践者提供了一个更复杂和差异化的管理粉丝关系的概念。
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引用次数: 6
Gamification through fantasy sports – Empirical findings from professional sport leagues 通过梦幻体育游戏化——来自职业体育联盟的实证研究结果
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-03 DOI: 10.1108/sbm-08-2020-0080
M. Buser, Herbert Woratschek, B. D. Ridpath
PurposeIn this paper, Fantasy Sports (Hereafter FS) is conceptually classified as a concept of gamification for professional sport leagues. From a sporting perspective, FS is often criticized because such online activities may be at the expense of physical activities. Otherwise, gamification can ultimately lead to economic advantages for sport leagues. To further empirically analyse this supposed juxtaposition, an empirical study is presented.Design/methodology/approachIn the empirical study, participation and non-participation in a sport league-related FS league are analysed and the study uses a divided sample (N = 319) for a one-factor Welch-ANOVA. FS effects on sport practice (engaging in doing sport) and usage (engaging with sport) of FS players as well as on gaining and retaining fans are investigated.FindingsResults demonstrate that participating in gamified FS experiences increases sport usage while not harming general sport practice. Furthermore, FS participation increases consumption capital as well as sport fans' loyalty and word of mouth (WOM) towards the league brand. Building on the results, league brands should foster gamified FS applications to retain their fan base and acquire new fans.Originality/valueThe authors’ theoretical contribution indicates the importance of FS as a gamified application and essential marketing tool for professional sport leagues. By introducing the terms sport practice and usage, the authors bridge the traditional logic of sport consumption with innovative approaches around engagement in and with sports. The results refute the prejudice that FS leads to less physical activity due to time substitution or displacement.
在本文中,梦幻体育(以下简称FS)在概念上被归类为职业体育联盟的游戏化概念。从体育的角度来看,FS经常受到批评,因为这种在线活动可能以牺牲身体活动为代价。否则,游戏化最终会为体育联盟带来经济优势。为了进一步实证分析这种假定的并置,提出了一项实证研究。设计/方法/方法在实证研究中,参与和不参与体育联赛相关的FS联赛进行了分析,研究使用了一个分裂的样本(N = 319)进行单因素韦尔齐方差分析。研究了体育运动对体育运动员体育实践(参与体育运动)和使用(参与体育运动)的影响,以及对获得和留住球迷的影响。研究结果表明,参与游戏化的体育体验增加了运动的使用,而不会损害一般的运动实践。此外,FS的参与增加了消费资本以及体育迷对联盟品牌的忠诚度和口碑(WOM)。基于结果,联盟品牌应该培育游戏化的FS应用程序,以保留他们的粉丝基础并获得新粉丝。原创性/价值作者的理论贡献表明了FS作为职业体育联盟游戏化应用和必不可少的营销工具的重要性。通过引入“体育实践”和“体育使用”这两个术语,作者将传统的体育消费逻辑与围绕体育参与和体育活动的创新方法联系起来。研究结果驳斥了FS由于时间替代或位移导致身体活动减少的偏见。
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引用次数: 1
Jumping to conclusions – an analysis of the NBA Draft Combine athleticism data and its influence on managerial decision-making 跳跃到结论-分析NBA选秀结合运动能力数据及其对管理决策的影响
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-07-21 DOI: 10.1108/SBM-11-2020-0117
Tobias Berger, F. Daumann
PurposeThe NBA Draft policy pursues the goal to provide the weakest teams with the most talented young players to close the gap to the superior competition. But it hinges on appropriate talent evaluation skills of the respective organizations. Research suggests the policy might be valid but to date unable to produce its intended results due to the “human judgement-factor”. This paper investigates specific managerial selection-behavior-influencing information to examine why decision-makers seem to fail to constantly seize the opportunities the draft presents them with.Design/methodology/approachAthleticism data produced within the NBA Draft Combine setting is strongly considered in the player evaluations and consequently informs the draft decisions of NBA managers. Curiously, research has failed to find much predictive power within the players pre-draft combine results for their post-draft performance. This paper investigates this clear disconnect, by examining the pre- and post-draft data from 2000 to 2019 using principal component and regression analysis.FindingsEvidence for an athletic-induced decision-quality-lowering bias within the NBA Draft process was found. The analysis proves that players with better NBA Draft Combine results tend to get drafted earlier. Controlling for position, age and pre-draft performance there seems to be no proper justification based on post-draft performance for this managerial behavior. This produces systematic errors within the structure of the NBA Draft process and leads to problematic outcomes for the entire league-policy.Originality/valueThe paper delivers first evidence for an athleticism-induced decision-making bias regarding the NBA Draft process. Informing future selection-behavior of managers this research could improve NBA Draft decision-making quality.
目的NBA选秀政策追求的目标是为最弱的球队提供最有天赋的年轻球员,以缩小与强队的差距。但这取决于各组织适当的人才评估技巧。研究表明,该政策可能是有效的,但由于“人为判断因素”,迄今为止无法产生预期的结果。本文研究了具体的管理选择-行为-影响信息,以研究为什么决策者似乎未能不断抓住草案提供给他们的机会。设计/方法/方法在NBA选秀组合设置中产生的数据在球员评估中被强烈考虑,从而通知NBA经理的选秀决定。奇怪的是,研究并没有在球员选秀前的综合结果中找到多少预测选秀后表现的能力。本文通过使用主成分和回归分析检查2000年至2019年草案前后的数据,研究了这种明显的脱节。在NBA选秀过程中发现了运动员诱导的决策质量降低偏见的证据。分析证明,NBA选秀综合成绩较好的球员往往更早被选中。考虑到位置、年龄和选秀前的表现,基于选秀后的表现,这种管理行为似乎没有适当的理由。这在NBA选秀过程的结构中产生了系统性错误,并导致了整个联盟政策的问题结果。原创性/价值这篇论文提供了第一个关于NBA选秀过程中运动诱发的决策偏见的证据。本研究对未来NBA选秀管理者的选择行为具有指导意义,可以提高NBA选秀决策质量。
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引用次数: 0
Analysis of price bundling and framing: the impact of availability and discount messaging 价格捆绑和框架分析:可用性和折扣信息的影响
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-07-20 DOI: 10.1108/SBM-09-2020-0093
M. Won, S. Shapiro
PurposeThe purpose of this study is to examine consumer behaviors toward a bundle of tickets and lodging using two different message framing: (1) scarcity framing for a high demand event, the All-Star Game, and (2) discount framing for a lower demand event, an MLB mid-week game.Design/methodology/approachData were collected through two online surveys of 836 sport consumers in total on Amazon Mechanical Turk (MTurk) and were analyzed using a mix of analysis of variances (ANOVAs) and analysis of covariance (ANCOVA).FindingsConsumers are likely to buy products separately in a scarce situation. When discounts are offered as benefits of choosing a bundle, consumers with high willingness to pay (WTP) have higher purchase intentions (PI) and perceived value toward cumulative discounts.Originality/valueThis is the one of few studies that investigate (1) price bundling of products from two disparate industries where consumer demands fluctuate, (2) the effects of scarcity in a bundle, and (3) all possible discount messaging in a bundle.
本研究的目的是使用两种不同的信息框架来检验消费者对门票和住宿捆绑的行为:(1)高需求事件(全明星赛)的稀缺性框架,以及(2)低需求事件(MLB周中比赛)的折扣框架。设计/方法/方法通过对亚马逊土耳其机械(MTurk)上总共836名体育消费者的两次在线调查收集数据,并使用方差分析(anova)和协方差分析(ANCOVA)的混合分析。发现在稀缺的情况下,消费者可能会单独购买产品。当折扣作为选择捆绑产品的好处时,高支付意愿(WTP)的消费者对累积折扣有更高的购买意向(PI)和感知价值。原创性/价值这是调查以下几个问题的研究之一:(1)消费者需求波动的两个不同行业产品的价格捆绑,(2)捆绑产品的稀缺性影响,(3)捆绑产品中所有可能的折扣信息。
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引用次数: 1
Crystal market: a way to study knowledge-based dynamic capabilities 晶体市场:一种基于知识的动态能力研究方法
IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-19 DOI: 10.1108/SBM-06-2020-0060
C. Curado, P. Henriques, Isabel Proença, D. Maia
PurposeIn this work, the authors address a gap in the literature on the contribution of dynamic capabilities and internal contingencies to performance in a highly competitive environment.Design/methodology/approachThe authors use data from the Premier Football (soccer) League in Portugal over ten years. This league works as a laboratorial setting and enables the authors to identify the influences of the variables in the study.FindingsThe authors find evidence that human capital is decisive to a team's performance. This study’s findings question the role of the alignment between the different levels of the organization: strategic, tactical and operational.Research limitations/implicationsWith this work, the authors stress the importance (1) of using alternative scenarios in management research and (2) of the way that human and social capitals and managerial cognition and internal contingencies influence the development of knowledge-based dynamic capabilities, especially in highly regulated industries such has sports clubs.Practical implicationsThis work provides evidence on the importance of strategic coherence at different structural levels of the organization. Furthermore, it highlights the need to secure the right resources at the right time.Originality/valueThe authors propose a setting to run the study: a crystal market and an original measure of performance that reflect the relative achievement of market potential.
在这项工作中,作者解决了在高度竞争环境中动态能力和内部偶然性对绩效贡献的文献空白。设计/方法/方法作者使用了葡萄牙足球超级联赛10年来的数据。该联盟作为实验室设置,使作者能够确定研究中变量的影响。研究结果作者发现了人力资本对团队绩效起决定性作用的证据。这项研究的结果质疑了组织不同层面(战略、战术和运营)之间的一致性所起的作用。通过这项工作,作者强调了(1)在管理研究中使用替代情景的重要性;(2)人力资本和社会资本、管理认知和内部偶然性如何影响基于知识的动态能力的发展,特别是在体育俱乐部等高度管制的行业。本研究为战略一致性在组织不同结构层面的重要性提供了证据。此外,它强调需要在正确的时间确保正确的资源。原创性/价值作者提出了一个运行研究的设定:一个水晶市场和一个反映市场潜力相对成就的原始绩效衡量标准。
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引用次数: 2
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Sport Business and Management-An International Journal
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