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Strengthening Lebanese health care: exploring the impact of organizational culture on employee loyalty through trust and job satisfaction. 加强黎巴嫩卫生保健:通过信任和工作满意度探讨组织文化对员工忠诚度的影响。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2025-01-17 DOI: 10.1108/LHS-09-2024-0114
Johnny Chaanine
<p><strong>Purpose: </strong>This study aims to examine the relationships between organizational culture, employee loyalty, trust and job satisfaction within the Lebanese health-care sector. It addresses the critical need to improve employee retention and organizational performance in a context marked by economic instability and political uncertainty. By analyzing data from 270 health-care professionals, the study aims to explore how different aspects of organizational culture - such as transparency, supportiveness and ethical leadership - affect employee trust and satisfaction. These factors, in turn, play a significant role in enhancing employee loyalty, which is crucial for reducing turnover and ensuring the stability of health-care services.</p><p><strong>Design/methodology/approach: </strong>The research used a quantitative methodology, gathering data from 270 health-care professionals across various private health-care institutions in Lebanon. A structured survey was used, and responses were analyzed using structural equation modeling (SEM) to test the proposed hypotheses. The SEM approach was chosen for its ability to evaluate both measurement and structural models, ensuring robust validation of the theoretical framework. Partial least squares (PLS-SEM) was specifically applied, given its suitability for smaller sample sizes and complex models. After screening and cleaning the data, the final sample size was 270, ensuring a representative and accurate analysis.</p><p><strong>Findings: </strong>The research findings reveal that a strong organizational culture significantly enhances employee loyalty, mediated by higher levels of trust and job satisfaction. Cultures characterized by transparency, supportiveness and ethical leadership are shown to build trust among employees, which directly contributes to greater job satisfaction. This satisfaction, in turn, plays a crucial role in strengthening employee loyalty, helping to reduce turnover rates and maintain organizational stability. The study underscores the importance of fostering a positive corporate culture as a strategic tool in health-care settings, particularly in challenging environments like Lebanon, to improve both employee engagement and overall performance.</p><p><strong>Originality/value: </strong>This study offers originality by focusing on the underexplored Lebanese health-care sector, particularly in the context of organizational culture's impact on employee loyalty, trust and job satisfaction. While much research has been conducted in more stable economies, this study addresses the unique socio-economic challenges faced by health-care institutions in Lebanon, including political instability and economic volatility. By using SEM, the research provides new insights into the critical role of transparent, supportive and ethically driven organizational cultures in enhancing employee engagement and retention. These findings offer both theoretical contributions and practical applicat
目的:本研究旨在探讨黎巴嫩卫生保健部门的组织文化、员工忠诚、信任和工作满意度之间的关系。它解决了在经济不稳定和政治不确定的背景下提高员工保留率和组织绩效的迫切需要。通过分析来自270名医疗保健专业人员的数据,该研究旨在探索组织文化的不同方面——如透明度、支持性和道德领导——如何影响员工的信任和满意度。这些因素反过来又在提高雇员忠诚度方面发挥重要作用,这对于减少人员流动和确保保健服务的稳定性至关重要。设计/方法/方法:研究采用了定量方法,从黎巴嫩各私人保健机构的270名保健专业人员那里收集数据。采用结构化调查,并使用结构方程模型(SEM)对响应进行分析,以检验提出的假设。选择扫描电镜方法是因为它能够评估测量和结构模型,确保理论框架的稳健验证。考虑到偏最小二乘(PLS-SEM)适用于较小的样本量和复杂的模型,我们特别应用了偏最小二乘(PLS-SEM)。经过数据的筛选和清洗,最终样本量为270,保证了分析的代表性和准确性。研究发现:强大的组织文化显著提高了员工的忠诚度,并以较高的信任水平和工作满意度为中介。以透明、支持和道德领导为特征的文化可以在员工之间建立信任,这直接有助于提高工作满意度。反过来,这种满意度在增强员工忠诚度,帮助降低离职率和保持组织稳定方面起着至关重要的作用。该研究强调,在医疗保健环境中,特别是在黎巴嫩这样具有挑战性的环境中,培养积极的企业文化是提高员工敬业度和整体绩效的重要战略工具。原创性/价值:本研究提供原创性,重点关注未充分开发的黎巴嫩保健部门,特别是在组织文化对员工忠诚、信任和工作满意度的影响方面。虽然在较稳定的经济体进行了许多研究,但本研究涉及黎巴嫩保健机构面临的独特社会经济挑战,包括政治不稳定和经济波动。通过SEM,该研究为透明、支持和道德驱动的组织文化在提高员工敬业度和保留率方面的关键作用提供了新的见解。这些发现为全球类似行业提供了理论贡献和实际应用。
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引用次数: 0
Seeking consensus on physician leadership development in rural and remote Indonesian primary care settings: a Delphi study. 就印尼农村和偏远地区基层医疗机构的医生领导力发展寻求共识:德尔菲研究。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2025-01-02 DOI: 10.1108/LHS-03-2024-0027
Fury Maulina, Mubasysyir Hasanbasri, Fedde Scheele, Jamiu O Busari

Purpose: This study aims to formulate a consensus on primary care physicians' leadership competencies tailored to Indonesia's rural and remote health systems using the LEADS framework. Effective physician leaders are essential in these settings; however, many physicians lack the necessary leadership qualifications due to insufficient training. From a medical education perspective, this issue is further compounded by the lack of consensus on leadership course content.

Design/methodology/approach: The study used a mixed-method approach with a concurrent triangulation strategy. Concurrently, a two-round Delphi study and qualitative interviews were conducted. The Delphi study involved academics, rural and remote primary care physicians, intern doctors (similar to house officers), clerks and medical students and used descriptive analysis. Semi-structured interviews, guided by an interview guide, were analysed using inductive thematic analysis.

Findings: From the initial 62 LEADS framework statements, the authors identified 52 physician leadership attributes in round 1 and 41 attributes in round 2. Qualitative interviews revealed three main themes: the significance of physician leadership, the physician leadership curriculum and its potential and impact.

Originality/value: The study established consensus and provided scholarly insights into the leadership development necessary for primary care physicians in rural and remote areas. This is essential for developing Indonesia's medical leadership curriculum, with the ultimate goal of improving health outcomes in these settings.

目的:本研究旨在利用 LEADS 框架,针对印度尼西亚农村和偏远地区的医疗系统,就初级保健医生的领导能力达成共识。在这些环境中,有效的医生领导力至关重要;然而,由于培训不足,许多医生缺乏必要的领导资质。从医学教育的角度来看,由于对领导力课程内容缺乏共识,这一问题变得更加复杂:本研究采用混合方法,并同时采用三角测量策略。同时,还进行了两轮德尔菲研究和定性访谈。德尔菲研究涉及学者、农村和偏远地区的初级保健医生、实习医生(类似于家庭医生)、文员和医科学生,并采用了描述性分析。在访谈指南的指导下,采用归纳式主题分析法对半结构访谈进行了分析:从最初的 62 个 LEADS 框架陈述中,作者在第一轮确定了 52 个医生领导力特质,在第二轮确定了 41 个特质。定性访谈揭示了三大主题:医生领导力的意义、医生领导力课程及其潜力和影响:该研究就农村和偏远地区初级保健医生所需的领导力发展达成了共识,并提供了学术见解。这对印尼医疗领导力课程的开发至关重要,其最终目标是改善这些地区的医疗成果。
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引用次数: 0
Transformational leadership in physical therapy: a qualitative study. 物理治疗中的变革型领导力:一项定性研究。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2025-01-02 DOI: 10.1108/LHS-07-2024-0070
Jonathan William Ulrich, Tania Carlson Reis

Purpose: The purpose of this study is to explore the lived experience of leadership within outpatient physical therapists and to assess if the participants' lived experience of leadership is congruent with existing leadership theory.

Design/methodology/approach: Qualitative, in-depth, semi-structured interviews were conducted with eight outpatient physical therapists within a single southeastern state of the USA to discuss their lived experience with leadership within their professional roles. The data was analyzed inductively through in vivo coding, second cycle coding and development of themes.

Findings: The results of this study produced three themes surrounding the lived experience of leadership by outpatient physical therapists: How they lead, the important skills necessary to lead and the rewards of leadership.

Research limitations/implications: The lived experience of outpatient physical therapists appears to be congruent with transformational leadership theory. Researchers should consider using the transformational leadership theory framework to investigate and assess the effectiveness of leadership within physical therapy.

Originality/value: To the best of the authors' knowledge, this research is the first time that the perspectives of those living the experience of leadership in physical therapy have been sought out for their perspectives on what leadership is within the field, which has implications for future research, leadership development and assessment of effective leadership.

目的:本研究的目的是探讨门诊物理治疗师的领导生活经验,并评估参与者的领导生活经验是否与现有的领导理论一致。设计/方法/方法:对美国东南部一个州的八名门诊理疗师进行定性、深入、半结构化的访谈,讨论他们在专业角色中与领导的生活经验。通过体内编码、第二周期编码和主题开发对数据进行归纳分析。研究结果:本研究的结果产生了三个主题围绕门诊物理治疗师的领导生活经验:他们如何领导,领导所必需的重要技能和领导的回报。研究局限/启示:门诊物理治疗师的生活经验似乎与变革型领导理论一致。研究人员应考虑使用变革型领导理论框架来调查和评估物理治疗中的领导有效性。原创性/价值:据作者所知,这项研究是第一次在物理治疗中寻求那些生活在领导经历中的人的观点,以了解他们对该领域内领导力的看法,这对未来的研究、领导力发展和有效领导力的评估具有重要意义。
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引用次数: 0
First-line managers' experiences of and reflections on structural conditions for management practice in hospital settings. 一线管理者对医院管理实践结构条件的体会与思考。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-12-20 DOI: 10.1108/LHS-07-2024-0060
Karin Lundin, Bernice Skytt, Marit Silén, Maria Engström, Annika Strömberg

Purpose: The purpose of this paper is to describe first-line managers' (FLMs') experiences and reflections on structural conditions for management practice within hospital settings using Kanter's theory of structural empowerment.

Design/methodology/approach: A qualitative deductive approach with a descriptive design was used. Interviews were conducted with 11 FLMs in charge of medical or surgical hospital units spread across Sweden. Data were analyzed using a directed content analysis, based on Kanter's theory of structural empowerment, encompassing such as access to necessary and sufficient resources, information, support and opportunities to learn and develop.

Findings: Findings of this study from the FLMs' descriptions and reflections shed light on the impact of power dynamics on the structural conditions for management practice. The availability of nursing staff was a fundamental resource in the FLMs' work performance, ensuring delivery of care to patients and a sound work environment for staff. Additionally, the other structural elements outlined in Kanter's theory were evident in the findings, as the FLMs wished for structured information flow, identified potential and challenged opportunities for development and emphasized the importance of receiving support from people with a genuine understanding of their work situation.

Originality/value: The results of this study contribute to the understanding of FLMs' structural conditions for management practice in hospital settings. The paper's originality stems from the use of a deductive approach, providing a structured lens with the potential to inform future research and practice in the field of health-care management.

目的:本文的目的是描述一线管理者(FLMs)的经验和思考的结构条件下的管理实践在医院设置使用坎特的结构授权理论。设计/方法/方法:采用描述性设计的定性演绎方法。对11名负责瑞典各地医疗或外科医院单位的FLMs进行了访谈。根据坎特的结构授权理论,数据分析采用定向内容分析,包括获得必要和足够的资源、信息、支持和学习和发展的机会。研究结果:本研究从flm的描述和反思中得出的结果揭示了权力动力学对管理实践结构条件的影响。护理人员的可用性是flm工作绩效的基本资源,确保向患者提供护理并为工作人员提供良好的工作环境。此外,坎特理论中概述的其他结构要素在调查结果中也很明显,因为flm希望有结构化的信息流,确定潜在和挑战的发展机会,并强调从真正了解其工作情况的人那里获得支持的重要性。原创性/价值:本研究的结果有助于了解医院管理实践中flm的结构条件。该论文的独创性源于演绎方法的使用,提供了一个结构化的镜头,有可能为卫生保健管理领域的未来研究和实践提供信息。
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引用次数: 0
The relationship between inclusive leadership, organizational justice, work engagement and organizational citizenship behavior in healthcare workers. 医护人员包容性领导、组织公正、工作投入与组织公民行为的关系
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-12-12 DOI: 10.1108/LHS-05-2024-0042
Ayşe Akgerman, Duygu Gül, Betül Sönmez

Purpose: Based on social exchange theory, this study aims to determine the relationship between inclusive leadership in their managers and organizational justice perceived by healthcare workers and work engagement and organizational citizenship behavior.

Design/methodology/approach: A cross-sectional and correlational study was performed by healthcare workers (n = 330) working in a city hospital for at least six months in Türkiye. Descriptive statistics, correlation and regression analysis were used in data analysis. The hypotheses were tested using Hayes' PROCESS macro (v4.1).

Findings: It was determined that inclusive leadership had a positive significant effect on organizational justice, work engagement and organizational citizenship behavior; and organizational justice had a positive significant effect on work engagement and organizational citizenship behavior. In addition, it was found that work engagement also had a significant effect on organizational citizenship behavior. It was found that organizational justice had a partial mediating role between inclusive leadership and work engagement, while its mediating role between inclusive leadership and organizational citizenship behavior was not statistically significant. In addition, work engagement was found to have a partial mediating role in the effect of inclusive leadership on organizational citizenship behavior.

Research limitations/implications: The limitations of this study can be summarized as follows: First, the data were collected from the employees in a hospital based on the self-reports of the participants. The fact that the study used a cross-sectional design limited the establishment of a causal relationship between variables. Since the study was planned during the COVID-19 period, the participants were reached through convenience sampling. Isolation measures due to the pandemic led to a lower response rate than expected. To reveal more generalizable results, it may be recommended to collect the data at different periods in future studies and to include different types of healthcare institutions.

Practical implications: Inclusive leadership of the healthcare managers will lead to positive employee outcomes by preventing the disadvantages brought by internal conflict in the work environment.

Originality/value: This study indicates that managers' inclusive leadership style will improve perceived organizational justice and work engagement and will lead employees to exhibit the desired extra-role behavior, such as organizational citizenship behavior.

目的:基于社会交换理论,探讨管理者包容性领导与医护人员组织公平感、工作投入和组织公民行为之间的关系。设计/方法/方法:对在土耳其一家城市医院工作至少6个月的医护人员(n = 330)进行了一项横断面和相关性研究。数据分析采用描述性统计、相关分析和回归分析。使用Hayes的PROCESS宏(v4.1)对这些假设进行了测试。结果发现:包容性领导对组织公正、工作投入和组织公民行为有显著的正向影响;组织公平感对工作投入和组织公民行为有显著的正向影响。此外,研究还发现,工作投入对组织公民行为也有显著影响。研究发现,组织公平感在包容性领导与工作投入之间具有部分中介作用,而在包容性领导与组织公民行为之间的中介作用不具有统计学意义。此外,工作投入在包容性领导对组织公民行为的影响中具有部分中介作用。研究的局限性/启示:本研究的局限性总结如下:首先,数据是根据参与者的自我报告从某医院的员工中收集的。事实上,该研究使用了横断面设计,限制了变量之间因果关系的建立。由于研究计划在COVID-19期间进行,因此采用方便抽样的方式与参与者进行接触。由于大流行而采取的隔离措施导致反应率低于预期。为了揭示更普遍的结果,可能建议在未来的研究中收集不同时期的数据,并包括不同类型的医疗机构。实践启示:医疗保健管理者的包容性领导可以防止工作环境中内部冲突带来的不利影响,从而为员工带来积极的结果。原创性/价值:本研究表明,管理者的包容性领导风格会提高组织公平感和工作敬业度,并会引导员工表现出期望的角色外行为,如组织公民行为。
{"title":"The relationship between inclusive leadership, organizational justice, work engagement and organizational citizenship behavior in healthcare workers.","authors":"Ayşe Akgerman, Duygu Gül, Betül Sönmez","doi":"10.1108/LHS-05-2024-0042","DOIUrl":"https://doi.org/10.1108/LHS-05-2024-0042","url":null,"abstract":"<p><strong>Purpose: </strong>Based on social exchange theory, this study aims to determine the relationship between inclusive leadership in their managers and organizational justice perceived by healthcare workers and work engagement and organizational citizenship behavior.</p><p><strong>Design/methodology/approach: </strong>A cross-sectional and correlational study was performed by healthcare workers (<i>n</i> = 330) working in a city hospital for at least six months in Türkiye. Descriptive statistics, correlation and regression analysis were used in data analysis. The hypotheses were tested using Hayes' PROCESS macro (v4.1).</p><p><strong>Findings: </strong>It was determined that inclusive leadership had a positive significant effect on organizational justice, work engagement and organizational citizenship behavior; and organizational justice had a positive significant effect on work engagement and organizational citizenship behavior. In addition, it was found that work engagement also had a significant effect on organizational citizenship behavior. It was found that organizational justice had a partial mediating role between inclusive leadership and work engagement, while its mediating role between inclusive leadership and organizational citizenship behavior was not statistically significant. In addition, work engagement was found to have a partial mediating role in the effect of inclusive leadership on organizational citizenship behavior.</p><p><strong>Research limitations/implications: </strong>The limitations of this study can be summarized as follows: First, the data were collected from the employees in a hospital based on the self-reports of the participants. The fact that the study used a cross-sectional design limited the establishment of a causal relationship between variables. Since the study was planned during the COVID-19 period, the participants were reached through convenience sampling. Isolation measures due to the pandemic led to a lower response rate than expected. To reveal more generalizable results, it may be recommended to collect the data at different periods in future studies and to include different types of healthcare institutions.</p><p><strong>Practical implications: </strong>Inclusive leadership of the healthcare managers will lead to positive employee outcomes by preventing the disadvantages brought by internal conflict in the work environment.</p><p><strong>Originality/value: </strong>This study indicates that managers' inclusive leadership style will improve perceived organizational justice and work engagement and will lead employees to exhibit the desired extra-role behavior, such as organizational citizenship behavior.</p>","PeriodicalId":46165,"journal":{"name":"Leadership in Health Services","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2024-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142802686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Contexts and complexities: a realist evaluation of integrated care system leadership. 背景与复杂性:对综合护理系统领导力的现实主义评估。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-11-07 DOI: 10.1108/LHS-06-2024-0051
Lisa Knight, Rafaela Neiva Ganga, Matthew Tucker, Adam P Shore, Steve Nolan

Purpose: This paper presents a realist evaluation of leadership within an integrated care system (ICS) in England. This paper aims to examine which aspects of leadership are effective, for whom, how and under what circumstances.

Design/methodology/approach: Realist evaluation methodology was used, adopting prior realist review findings as the theoretical framework to refine explanations of how and why leadership within an ICS is effective. Between January and November 2023, 23 interviews with ICS leaders took place, alongside 7 meeting observations and documentary analysis. The Realist And Metanarrative Evidence Syntheses: Evolving Standards (RAMESES) guidance informed the study design, conduct and reporting.

Findings: The findings highlight two overarching infrastructural contexts influencing leadership in ICSs: the impact of the post-COVID-19 pandemic legacy and the differences between health and social care regulatory and financial environments. Findings demonstrate that ICS leaders identified a strong sense of purpose as crucial for guiding decisions and creating a psychologically safe environment for open, honest discussions, fostering calculated risk-taking. Whilst a shared vision directed priority setting, financial pressures led to siloed thinking. Leadership visibility was linked to workforce morale, with supportive leadership boosting morale amidst evolving ICS landscapes and confidence in data-driven decisions supported prevention activities. However, financial constraints hindered responsiveness and innovation in addressing health inequalities.

Originality/value: By examining ICS leadership post-COVID-19 pandemic and amidst varying regulatory and financial environments, this study contributes to the emerging literature on systems leadership and offers practical guidance for leaders navigating the complexities of integrated care.

目的:本文对英格兰一个综合护理系统(ICS)中的领导力进行了现实主义评估。本文旨在研究领导力的哪些方面是有效的、对谁有效、如何有效以及在什么情况下有效:本文采用了现实主义评估方法,将先前的现实主义审查结果作为理论框架,以完善对综合护理系统中领导力如何以及为何有效的解释。在 2023 年 1 月至 11 月期间,对综合服务社领导人进行了 23 次访谈,同时还观察了 7 次会议,并进行了文件分析。现实主义和元叙事证据综述:研究结果:研究结果强调了影响综合服务社领导力的两大基础设施背景:COVID-19 大流行后遗留问题的影响,以及医疗与社会医疗监管和财务环境之间的差异。研究结果表明,综合服务社的领导者认为,强烈的使命感对于指导决策、为公开、坦诚的讨论创造一个心理安全的环境、促进审慎的风险承担至关重要。虽然共同的愿景指导着优先事项的确定,但财务压力导致了各自为政的思维方式。领导的能见度与员工的士气有关,在不断变化的综合监控系统环境中,领导的支持鼓舞了士气,对数据驱动决策的信心支持了预防活动。然而,财政拮据阻碍了在解决健康不平等问题方面的反应能力和创新能力:本研究通过考察科维德-19 大流行后以及不同监管和财政环境下综合科的领导力,为有关系统领导力的新兴文献做出了贡献,并为领导者驾驭复杂的综合医疗提供了实用指导。
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引用次数: 0
Ethical leadership in health-care organizations - a scoping review. 医疗机构中的道德领导力--范围界定审查。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-10-29 DOI: 10.1108/LHS-04-2024-0035
Ankit Singh, Harshitha Vashist

Purpose: The purpose of this study is to explore the impact of EL style on key variables in health-care settings. Very few studies investigate the impact and outcomes of EL on health-care organizations. Synthesis of evidence will assist health-care leaders in making informed decisions about the outcomes they can expect from practicing EL.

Design/methodology/approach: Arksey and O'Malley's five-stage framework is used for conducting the scoping review. The databases include Scopus, Emerald Insight and Web of Science.

Findings: A total of 22 studies were finally considered for scoping review. The data are presented in terms of years, sampling techniques, sample size, data collection methods, and the directional relationship of the variables with EL.

Practical implications: Managers should be trained in EL style as it promotes the sustainability of the environment and organizations. Furthermore, EL should be promoted in health-care organizations as it improves employee resilience and voicing behavior and reduces instances of adverse events and medication errors, thus making the hospital a better and safer place.

Originality/value: This is one of the studies investigating the EL implications for health-care managers.

目的:本研究旨在探讨 EL 风格对医疗机构关键变量的影响。很少有研究调查 EL 对医疗机构的影响和结果。对证据的综合分析将有助于医疗保健机构的领导者做出明智的决策,了解他们可以从实践 EL 中期待得到的结果:Arksey和O'Malley的五阶段框架用于进行范围界定审查。数据库包括 Scopus、Emerald Insight 和 Web of Science:最终共有 22 项研究进行了范围界定审查。数据从年份、抽样技术、样本大小、数据收集方法以及变量与 EL 的方向关系等方面进行了阐述:实际意义:管理人员应接受 EL 风格的培训,因为它能促进环境和组织的可持续发展。此外,EL 还能提高员工的应变能力和发声行为,减少不良事件和用药错误的发生,从而使医院变得更好、更安全,因此应在医疗机构中推广:这是调查 EL 对医疗管理人员影响的研究之一。
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引用次数: 0
Leadership in federally qualified health centers: examining recruitment and retention in rural Oklahoma. 联邦合格保健中心的领导能力:研究俄克拉荷马州农村地区的招聘和留任情况。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-10-15 DOI: 10.1108/LHS-06-2024-0054
Courtney Hamby, Carissa R Smock

Purpose: Healthcare workforce shortages, particularly in rural areas, present a global challenge. The purpose of this study is to explore the leadership dynamics within federally qualified health centers (FQHC) in rural Oklahoma, focusing on recruitment, retention, job satisfaction and development practices.

Design/methodology/approach: Eighteen managers with five or more years of tenure from Oklahoma FQHCs were interviewed. Leadership's role in influencing job satisfaction, recruitment, retention and development practices was analyzed using a multilevel ecological framework through qualitative content analysis with NVivo.

Findings: The analysis includes ten key themes including the critical role of leadership in addressing recruitment and retention challenges, the importance of aligning organizational culture, rural culture, access challenges, trainings and values with workforce development initiatives, and the impact of leadership practices on job satisfaction.

Originality/value: This study uniquely examines leadership strategies in rural FQHCs, integrating ecological considerations for cultural, logistical and community-specific factors. It emphasizes the pivotal role leadership plays in shaping workforce development. As rural healthcare evolves, refining these approaches is crucial for addressing workforce challenges, improving healthcare access and ensuring that rural FQHCs remain sustainable, driving positive outcomes for healthcare professionals and communities.

目的:医疗保健人员短缺,尤其是农村地区的医疗保健人员短缺,是一项全球性挑战。本研究旨在探讨俄克拉荷马州农村地区联邦合格医疗中心(FQHC)的领导力动态,重点关注招聘、留任、工作满意度和发展实践:对俄克拉荷马州 FQHC 任职五年或五年以上的 18 名管理人员进行了访谈。通过使用 NVivo 进行定性内容分析,采用多层次生态框架分析了领导力在影响工作满意度、招聘、留任和发展实践方面的作用:分析包括十个关键主题,其中包括领导力在应对招聘和留任挑战中的关键作用,将组织文化、农村文化、就医挑战、培训和价值观与劳动力发展计划相协调的重要性,以及领导力实践对工作满意度的影响:本研究对农村家庭保健中心的领导策略进行了独特的研究,综合考虑了文化、后勤和社区的具体因素。它强调了领导力在塑造劳动力发展中的关键作用。随着农村医疗保健的发展,完善这些方法对于应对劳动力挑战、改善医疗保健的可及性以及确保农村 FQHC 的可持续发展至关重要,从而为医疗保健专业人员和社区带来积极的成果。
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引用次数: 0
Nursing leadership style and error management culture: a scoping review. 护理领导风格与差错管理文化:范围界定综述。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-09-30 DOI: 10.1108/LHS-12-2023-0099
Eleonora Moraca, Francesco Zaghini, Jacopo Fiorini, Alessandro Sili

Purpose: This paper aims to assess the influence of nursing leadership style on error management culture (EMC).

Design/methodology/approach: This scoping review was conducted following the integrative review methodology of the Joanna Briggs Institute (JBI) and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). PubMed, CINAHL, Scopus, Web of Science, Embase and EBSCO databases were systematically searched to identify studies on nursing leadership, error management and measurement, and error management culture. The studies' methodological quality was then assessed using the JBI Critical Appraisal Checklist for Analytical Cross-Sectional Studies.

Findings: Thirteen manuscripts were included for review. The analysis confirmed that nursing leadership plays an important role in EMC and nurses' intention to report errors. Three emerging themes were identified: 1) leadership and EMC; 2) leadership and the intention to report errors; and 3) leadership and error rate.

Research limitations/implications: A major limitation of the studies is that errors are often analyzed in a transversal way and associated with patient safety, and not as a single concept.

Practical implications: Healthcare managers should promote training dedicated to head nurses and their leadership style, for creating a good work environment in which nurses feel free and empowered to report errors, learn from them and prevent their reoccurrence in the future.

Originality/value: There is a positive relationship between nursing leadership and error management in terms of reduced errors and increased benefits. Positive nursing leadership leads to improvements in the caring quality.

目的:本文旨在评估护理领导风格对差错管理文化(EMC)的影响:本范围综述采用乔安娜-布里格斯研究所(JBI)的综合综述方法和系统综述和荟萃分析首选报告项目(PRISMA)。系统检索了 PubMed、CINAHL、Scopus、Web of Science、Embase 和 EBSCO 数据库,以确定有关护理领导力、差错管理和测量以及差错管理文化的研究。然后使用 JBI 分析性横断面研究批判性评估核对表对研究的方法学质量进行评估:结果:13 篇手稿被纳入审查范围。分析证实,护理领导在 EMC 和护士报告错误的意愿中发挥着重要作用。确定了三个新出现的主题:1)领导力与 EMC;2)领导力与报告错误的意愿;3)领导力与错误率:研究的一个主要局限是,错误往往是以横向的方式进行分析,并与患者安全相关联,而不是作为一个单一的概念:医疗保健管理者应促进专门针对护士长及其领导风格的培训,以创造良好的工作环境,让护士感到自由并有能力报告错误、从中吸取教训并防止错误在未来再次发生:从减少差错和增加效益的角度来看,护理领导力与差错管理之间存在积极的关系。积极的护理领导力可提高护理质量。
{"title":"Nursing leadership style and error management culture: a scoping review.","authors":"Eleonora Moraca, Francesco Zaghini, Jacopo Fiorini, Alessandro Sili","doi":"10.1108/LHS-12-2023-0099","DOIUrl":"https://doi.org/10.1108/LHS-12-2023-0099","url":null,"abstract":"<p><strong>Purpose: </strong>This paper aims to assess the influence of nursing leadership style on error management culture (EMC).</p><p><strong>Design/methodology/approach: </strong>This scoping review was conducted following the integrative review methodology of the Joanna Briggs Institute (JBI) and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). PubMed, CINAHL, Scopus, Web of Science, Embase and EBSCO databases were systematically searched to identify studies on nursing leadership, error management and measurement, and error management culture. The studies' methodological quality was then assessed using the JBI Critical Appraisal Checklist for Analytical Cross-Sectional Studies.</p><p><strong>Findings: </strong>Thirteen manuscripts were included for review. The analysis confirmed that nursing leadership plays an important role in EMC and nurses' intention to report errors. Three emerging themes were identified: 1) leadership and EMC; 2) leadership and the intention to report errors; and 3) leadership and error rate.</p><p><strong>Research limitations/implications: </strong>A major limitation of the studies is that errors are often analyzed in a transversal way and associated with patient safety, and not as a single concept.</p><p><strong>Practical implications: </strong>Healthcare managers should promote training dedicated to head nurses and their leadership style, for creating a good work environment in which nurses feel free and empowered to report errors, learn from them and prevent their reoccurrence in the future.</p><p><strong>Originality/value: </strong>There is a positive relationship between nursing leadership and error management in terms of reduced errors and increased benefits. Positive nursing leadership leads to improvements in the caring quality.</p>","PeriodicalId":46165,"journal":{"name":"Leadership in Health Services","volume":"37 4","pages":"526-547"},"PeriodicalIF":1.7,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142356114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the relationship between patient safety culture and the full-range leadership theory in primary care settings: a conceptual analysis. 探索基层医疗机构中患者安全文化与全方位领导力理论之间的关系:概念分析。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-09-30 DOI: 10.1108/LHS-04-2024-0037
Made Indra Wijaya

Purpose: This study aims to investigate the conceptual relationship between full-range leadership theory (FRLT) and patient safety culture in primary care settings, aiming to understand how leadership styles influence the development and sustainability of a culture prioritizing patient safety.

Design/methodology/approach: Using a conceptual analysis approach, the study builds a theoretical framework that integrates FRLT - which includes transformational, transactional and laissez-faire leadership styles - with the elements of patient safety culture. This framework serves as the basis for a comprehensive literature review, allowing for the formulation of hypotheses regarding the impact of each leadership style on patient safety culture.

Findings: The analysis demonstrates that transformational leadership bolsters patient safety culture by fostering open communication, encouraging error reporting and facilitating continuous improvement. Transactional leadership yields mixed effects, effectively supporting compliance and operational outcomes but showing limitations in promoting a proactive safety culture. Conversely, laissez-faire leadership is associated with negative outcomes for patient safety culture, mainly due to its passive and detached approach.

Originality/value: The originality of this study is rooted in its focused examination of FRLT's impact on patient safety culture within primary care settings, the development of a unique conceptual framework and its contribution of actionable insights for health-care leadership. These elements collectively advance the understanding of how leadership can enhance patient safety culture, providing a solid foundation for future research and practical application in primary care environments.

目的:本研究旨在探讨全方位领导理论(FRLT)与基层医疗机构患者安全文化之间的概念关系,旨在了解领导风格如何影响患者安全文化的发展和可持续性:本研究采用概念分析方法,建立了一个理论框架,将包括变革型、交易型和自由放任型领导风格在内的 FRLT 与患者安全文化的要素结合起来。这一框架是全面文献综述的基础,可以就每种领导风格对患者安全文化的影响提出假设:分析表明,变革型领导通过促进开放式沟通、鼓励错误报告和推动持续改进来加强患者安全文化。事务型领导的效果好坏参半,它能有效支持合规性和运营成果,但在促进积极主动的安全文化方面却表现出局限性。相反,自由放任型领导与患者安全文化的负面结果相关,这主要是由于其被动和脱离实际的方法:本研究的独创性在于其重点研究了 FRLT 对基层医疗机构患者安全文化的影响,建立了独特的概念框架,并为医疗保健领导层提供了可操作的见解。这些因素共同推动了人们对领导力如何提升患者安全文化的理解,为未来的研究和在初级医疗环境中的实际应用奠定了坚实的基础。
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Leadership in Health Services
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