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Interactions between the context of a health-care organisation and failure: the situational impact of failure on organisational learning 医疗机构的环境与失败之间的相互作用:失败对机构学习的情景影响
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-07-22 DOI: 10.1108/lhs-04-2024-0036
Stijn Horck
PurposeThis study aims to explore how health-care organisations learn from failures, challenging the common view in management science that learning is a continuous cycle. It focuses on understanding how the context of a health-care organisation and the characteristics of failure interact.Design/methodology/approachSystematically collected empirical studies that examine how health-care organisations react to failures, both in terms of learning and non-learning, were reviewed and analysed. The key characteristics of failures and contextual factors are categorised at the individual, team, organisational and global level.FindingsSeveral factors across four distinct levels are identified as being susceptible to the situational impact of failure. In addition, these factors can be used in the design and development of innovations. Taking these factors into account is expected to stimulate learning responses when an innovation does not succeed. This enhances the understanding of how health-care organisations learn from failure, showing that learning behaviour is not solely dependent on whether a health-care organisation possesses the traits of a learning organisation or not.Originality/valueThis review offers a new perspective on organisational learning, emphasising the situational impact of failure and how learning occurs across different levels. It distinguishes between good and bad failures and their effects on a health-care organisation’s ability to learn. Future research could use these findings to study how failures influence organisational performance over time, using longitudinal data to track changes in learning capacity.
目的本研究旨在探讨医疗机构如何从失败中学习,挑战管理科学中关于学习是一个持续循环的普遍观点。设计/方法/途径我们回顾并分析了系统收集的实证研究,这些研究从学习和非学习两个方面考察了医疗机构如何应对失败。从个人、团队、组织和全球层面对失败的关键特征和背景因素进行了分类。研究结果在四个不同的层面上确定了几个容易受到失败情景影响的因素。此外,这些因素可用于创新的设计和开发。将这些因素考虑在内,有望在创新失败时激发学习对策。这加深了人们对医疗机构如何从失败中学习的理解,表明学习行为并不完全取决于医疗机构是否具备学习型组织的特征。它区分了好的和坏的失败及其对医疗机构学习能力的影响。未来的研究可以利用这些发现来研究失败如何随着时间的推移影响组织绩效,利用纵向数据来跟踪学习能力的变化。
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引用次数: 0
Engaging leadership in health care during the COVID-19 pandemic and followers’ engagement and quality of care 在 COVID-19 大流行期间领导层参与医疗保健以及追随者的参与和医疗质量
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-07-10 DOI: 10.1108/lhs-02-2024-0022
Bogdan Oprea, Daniela Ionescu-Avram, Iuliana Armas, Eugen Avram
PurposeInvestigating the role of leadership during the COVID-19 pandemic in maintaining the well-being and performance of the medical personnel, as frontline workers, is of major importance. The aim of this study was to investigate the relationships between engaging leadership in health care during COVID-19 pandemic and followers’ work engagement and performance and to test the mediating role of followers’ basic psychological need satisfaction in these relationships.Design/methodology/approachA cross-sectional study was conducted on a sample consisting of 200 health-care employees. Data were collected starting with May 2020 and ending with November 2020, during the COVID-19 pandemic. Participants reported on the engaging leadership of their direct supervisor and on their own psychological need satisfaction, work meaningfulness, work engagement and quality of care.FindingsThe positive association between engaging leadership and followers’ work engagement was fully mediated by followers’ basic needs satisfaction. The relationship between engaging leadership and followers’ quality of patient care was not supported. Work meaningfulness did not mediate the link between engaging leadership and followers’ engagement.Practical implicationsBy meeting followers’ needs for autonomy, competence and relatedness, engaging leaders can stimulate followers’ work engagement during outbreaks and other similar crises. Managers in health care may maintain a high level of followers’ work engagement during crises if they adopt an engaging leadership style.Originality/valueThe study investigated for the first time the role of meeting the psychological needs of health-care workers by leaders during a health-care crisis.
目的 研究在 COVID-19 大流行期间领导力在维持医务人员作为一线工作者的福利和绩效方面的作用具有重要意义。本研究旨在探讨在 COVID-19 大流行期间,医疗保健领域的领导力与追随者的工作投入和绩效之间的关系,并检验追随者的基本心理需求满足在这些关系中的中介作用。数据收集时间为 2020 年 5 月至 2020 年 11 月,正值 COVID-19 大流行期间。参与者报告了其直接主管的领导力以及自身的心理需求满意度、工作意义、工作投入度和护理质量。研究结果领导力与追随者工作投入度之间的正相关完全由追随者的基本需求满意度中介。参与式领导与追随者的患者护理质量之间的关系未得到支持。通过满足追随者对自主性、能力和亲和力的需求,投入型领导可以在疾病爆发和其他类似危机中激发追随者的工作热情。这项研究首次探讨了在医疗危机中领导者满足医疗工作者心理需求的作用。
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引用次数: 0
Leadership style, change management and job performance of health information management practitioners in tertiary hospitals in South-East, Nigeria 尼日利亚东南部三级医院卫生信息管理从业人员的领导风格、变革管理和工作绩效
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-07-09 DOI: 10.1108/lhs-03-2024-0026
Bashir Ademola Adeyemi, C. Ebegbetale, Ibrahim Olanrewaju Showemimo
PurposeManaging patients’ health information is one of the building blocks of the health system and the adoption of health information technologies like electronic health records (EHRs) is expected to reduce the various challenges in keeping and accessing quality health-care data that aid decision-making among medical practitioners. This study aims to investigate how leadership styles and change management affected the job performance of health information management practitioners on their adoption of EHRs in tertiary hospitals in Nigeria.Design/methodology/approachThe study used primary data collected using a Likert scale questionnaire from 117 health information management officers and health information technicians in selected tertiary hospitals in South-Eastern Nigeria. The data were analysed using bivariate correlation and multiple regression techniques of inferential statistics.FindingsThe analyses revealed that transformational leadership style, transactional leadership style and change management had significant positive influence on the job performance of health information management practitioners. However, laissez-faire leadership style did not show any significant positive influence. A further analysis showed that the combined effects of leadership styles and change management were also affirmed to significantly influence the adoption of EHRs for quality health-care delivery in Nigerian tertiary hospitals.Originality/valueThe study contributes to health information management and the need to understand how leadership styles and change management can influence the adoption of EHRs. However, there is no adequate research that examined the role of leadership style and change management in influencing the job performance of Nigerian HIM practitioners regarding their usage of EHRs in tertiary hospitals in Nigeria.
目的管理患者的健康信息是卫生系统的基石之一,采用电子健康记录(EHR)等卫生信息技术有望减少在保存和获取高质量医疗保健数据方面的各种挑战,从而帮助医疗从业人员做出决策。本研究旨在调查领导风格和变革管理如何影响尼日利亚三级医院卫生信息管理从业人员在采用电子病历方面的工作绩效。 本研究采用李克特量表问卷调查法,从尼日利亚东南部选定的三级医院的 117 名卫生信息管理人员和卫生信息技术人员那里收集原始数据。分析结果表明,变革型领导风格、交易型领导风格和变革管理对卫生信息管理从业人员的工作绩效有显著的积极影响。然而,自由放任的领导风格没有显示出任何明显的积极影响。进一步的分析表明,领导风格和变革管理的综合效应也对尼日利亚三级医院采用电子病历提供优质医疗服务产生了重大影响。然而,目前还没有充分的研究来探讨领导风格和变革管理在影响尼日利亚三级医院的医疗信息管理从业人员使用电子病历方面的工作表现方面所起的作用。
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引用次数: 0
Leadership dynamics in nursing: a comparative study of paternalistic approaches in China and Pakistan 护理工作中的领导动态:中国和巴基斯坦家长式方法的比较研究
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-07-09 DOI: 10.1108/lhs-03-2024-0028
Samyia Safdar, Shazia Faiz, Namra Muabark
PurposeThis study aims to examine the impact of nurses’ paternalistic leadership style on performance, in the presence of underlying mechanisms, i.e. self-efficacy as a mediator in the high-power distance societies, namely, China and Pakistan, based on social exchange theory. Both healthcare sectors have seen several behavioral advancements in recent years. To improve things, even more, behavioral elements such as the influence of leadership styles, personality traits and so on have become more important. However, leadership styles, particularly paternalistic leadership, have received little attention in this field and need to be highlighted along with the mediating and moderating effects.Design/methodology/approachData were collected from public and private sector hospitals in China and Pakistan using a 6-week time lag technique. Firstly, 356 Chinese and 411 Pakistani nurses were surveyed about their perceptions of power distance, self-efficacy and paternalistic leadership. Their managers were called six weeks later for a dyadic response to provide feedback on nurses’ performance. For confirmatory factor analysis, AMOS 22 and for regression analysis, SPSS 22 was used.FindingsAccording to the study's findings, nurses in both countries perform well when led by a paternalistic leader. Furthermore, self-efficacy explains the relationship between paternalistic leaders and nurses’ performance. The moderated-mediation result also supported the importance of power distance.Originality/valueThis study highlights the kind of nursing leadership which is beneficial in high-power-distance societies and leads to better performance. According to this research, paternalistic leadership improves nurses’ performance in both China and Pakistan. As a result, this study will be useful in high-power-distance societies, where hospital administrators can ensure that paternalism is implemented in leadership, thereby improving nurse performance.
目的 本研究旨在基于社会交换理论,探讨在高权力距离社会(即中国和巴基斯坦)中,护士的家长式领导风格对绩效的影响,以及其潜在机制,即作为中介的自我效能感。近年来,这两个国家的医疗保健领域都取得了一些行为进步。为了进一步改善情况,领导风格、个性特征等行为要素的影响变得更加重要。然而,领导风格,尤其是家长式领导,在这一领域很少受到关注,因此需要强调其中介和调节作用。首先,调查了 356 名中国护士和 411 名巴基斯坦护士对权力距离、自我效能感和家长式领导的看法。六周后,他们的管理者接到电话,要求对护士的表现进行反馈。研究使用 AMOS 22 进行确认因素分析,使用 SPSS 22 进行回归分析。此外,自我效能解释了家长式领导与护士绩效之间的关系。本研究强调了在高权力距离社会中有利于提高工作绩效的护理领导方式。根据这项研究,家长式领导在中国和巴基斯坦都能提高护士的绩效。因此,本研究对高权力距离社会很有帮助,医院管理者可以确保在领导过程中实施家长式领导,从而提高护士的绩效。
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引用次数: 0
Health and social care leaders’ and employees’ perceptions of remote leadership and the associated factors 医疗与社会护理领导和员工对远程领导的看法及相关因素
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-07-05 DOI: 10.1108/lhs-01-2024-0010
Anja Terkamo-Moisio, Elsa Paronen, A. Häggman-Laitila, Johanna Lammintakanen
PurposeThe purpose of this study was to describe health and social care leaders’ and employees’ perceptions of remote leadership and the associated factors.Design/methodology/approachA total of 45 leaders and 177 employees from one Finnish health and social care organization completed an electronic questionnaire between October and November 2020. The questionnaire included questions related to background information, along with structured and open-ended questions addressing remote leadership and the associated factors. The collected quantitative data was analyzed with statistical methods, while inductive content analysis was used to analyze the qualitative data.FindingsRemote leadership emerged as a developing form of leadership that was part of everyday life at a regional health and social care organization. However, it was also considered by some as a distanced and authoritarian form of leadership that reduced communication to a one-way flow of information. Remote leadership and digitalization in health and social care were generally perceived positively, especially among higher educated participants and those working mainly in a remote context. However, digitalization was also perceived as a burden and remote leadership as a source of uncertainty at work, especially among lower educated participants and those who worked mainly in traditional contexts.Originality/valueThis study expands the little-researched area and provides insights that can be used to further develop remote leadership and the related education.
本研究的目的是描述医疗和社会医疗机构的领导者和员工对远程领导力及相关因素的看法。问卷包括与背景信息相关的问题,以及针对远程领导力和相关因素的结构化和开放式问题。对收集到的定量数据采用了统计方法进行分析,而对定性数据则采用了归纳内容分析法。研究结果远程领导作为一种发展中的领导形式出现在一家地区性医疗和社会护理机构的日常生活中。然而,也有一些人认为远程领导是一种疏远和专制的领导形式,它将沟通简化为单向的信息流动。人们普遍对医疗和社会保健领域的远程领导和数字化持积极态度,尤其是受过高等教育和主要在远程环境下工作的参与者。然而,数字化也被视为一种负担,远程领导则是工作中不确定性的来源,尤其是在受教育程度较低和主要在传统环境中工作的参与者中。
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引用次数: 0
The influence of political disagreements and corruption on state health leader turnover during the COVID-19 pandemic in Brazil. 巴西 COVID-19 大流行期间政治分歧和腐败对州卫生领导更替的影响。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-06-18 DOI: 10.1108/LHS-01-2024-0008
Lorena G Barberia, Gilmar Masiero, Iana Alves de Lima, Luciana Santana, Tatiane C Moraes de Sousa

Purpose: Governments faced formidable challenges in coordinating public health responses to the COVID-19 pandemic. This study aims to enhance the understanding of effective organizational leadership during crises by investigating the factors influencing the turnover of health leaders during the COVID-19 pandemic in Brazil.

Design/methodology/approach: Using primary data encompassing all appointments and dismissals of federal and state health secretaries, this paper conducted a quantitative analysis of the relational and reputational factors that contributed to leader turnover during the COVID-19 pandemic. This paper also examined whether leaders' management and public health experience increase the duration of tenure.

Findings: States encountered significant challenges in retaining experienced and effective leadership during the health emergency, primarily due to political conflicts in policymaking and, to a lesser extent, allegations of corruption. Furthermore, leaders with expertise in public health were found to be less likely to be removed from office. However, managerial experience did not prolong the tenure of state health secretaries during the emergency.

Research limitations/implications: Since most health leaders have public health and management experience, the contributions of each factor to the duration of a secretary's tenure are difficult to separate and analyze separately.

Practical implications: This study provides empirical insights into what factors drive health leader turnover during major health emergencies.

Social implications: During major health emergencies, health leaders often strongly disagree with elected officials on the response. This paper test how crisis leadership theories help explain state health leaders' duration in one of the world's largest public health systems during the COVID-19 pandemic. This paper find that policy disagreements contributed to significant turnover.

Originality/value: To the best of the authors' knowledge, this paper is the first that are aware of that uses novel primary data on public health executive leader characteristics and turnover causes in the context of the COVID-19 pandemic. It provides empirical evidence contributing to the crisis leadership literature by examining health leader turnover in one of the world's largest public health systems.

目的:各国政府在协调应对 COVID-19 大流行病的公共卫生措施时面临着严峻的挑战。本研究旨在通过调查影响巴西 COVID-19 大流行期间卫生领导人更替的因素,加深对危机期间有效组织领导力的理解:本文利用包含联邦和州卫生部长所有任免的原始数据,对 COVID-19 大流行期间导致领导人更替的关系和声誉因素进行了定量分析。本文还研究了领导者的管理和公共卫生经验是否会延长任期:在卫生紧急状态期间,各州在留住经验丰富且有效的领导层方面遇到了巨大挑战,这主要是由于决策过程中的政治冲突,其次是腐败指控。此外,具有公共卫生专业知识的领导人被免职的可能性较小。然而,管理经验并没有延长州卫生部长在紧急状态下的任期:由于大多数卫生领导人都具有公共卫生和管理经验,因此很难将每个因素对卫生部长任期的影响分开分析:本研究提供了关于在重大突发卫生事件中哪些因素会导致卫生领导人更替的经验性见解:社会影响:在重大突发卫生事件中,卫生领导人往往与民选官员在应对措施上存在强烈分歧。本文检验了危机领导理论如何帮助解释世界上最大的公共卫生系统之一在 COVID-19 大流行期间州卫生领导人的任期。本文发现,政策分歧导致了大量人员流失:据作者所知,本文是第一篇在 COVID-19 大流行的背景下,使用有关公共卫生行政领导人特征和离职原因的新颖原始数据的论文。本文通过研究世界上最大的公共卫生系统之一的卫生部门领导者更替情况,为危机领导力文献提供了经验证据。
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引用次数: 0
Do health-care institutions perform better under leaders with medical or non-medical backgrounds? A scoping review. 医疗机构在具有医学背景或非医学背景的领导者领导下业绩更好吗?范围综述。
IF 1.7 Q3 HEALTH POLICY & SERVICES Pub Date : 2024-05-29 DOI: 10.1108/LHS-11-2023-0084
Shazwani Mohmad, Kun Yun Lee, Pangie Bakit

Purpose: This study aims to summarize studies that compared the performance of health-care institutions led by leaders with medical background versus those with no medical background.

Design/methodology/approach: A systematic search was conducted on three databases: PubMed, Ovid Medline and Google Scholar to identify relevant peer-reviewed studies using the keywords "performance," "impact," "physician," "medical," "doctor," "leader," "healthcare institutions" and "hospital." Only quantitative studies that compared the performance of health-care institutions led by leaders with medical background versus non-medical background were included. Articles were screened and assessed for eligibility before the relevant data were extracted to summarize, appraise and make a narrative account of the findings.

Findings: A total of eight studies were included, four were based in the USA, two in the UK and one from Germany and one from the Arab World. Half of the studies (n = 4) reported overall better health-care institutional performance in terms of hospital quality ranking such as clinical effectiveness and patient safety under leaders with medical background, whereas one study showed poorer performance. The remaining studies reported mixed results among the different performance indicators, especially financial performance.

Practical implications: While medical background leaders may have an edge in clinical competence to manage health-care institutions, it will be beneficial to equip them with essential management skills to optimize leadership competence and enhance organizational performance.

Originality/value: The exclusive inclusion of quantitative empirical studies that compared health-care institutional performance medical and non-medical leaders provides a clearer link between the relationship between health-care institutional performance and the leaders' background.

目的:本研究旨在总结比较有医学背景和无医学背景的领导者所领导的医疗机构绩效的研究:在三个数据库中进行了系统搜索:使用关键词 "绩效"、"影响"、"医生"、"医疗"、"医生"、"领导者"、"医疗机构 "和 "医院",在 PubMed、Ovid Medline 和 Google Scholar 上进行了系统搜索,以确定相关的同行评审研究。只有比较医疗机构中由具有医学背景和非医学背景的领导者领导的医疗机构的绩效的定量研究才被纳入。对文章进行筛选和资格评估,然后提取相关数据,对研究结果进行总结、评估和叙述:共纳入八项研究,其中四项来自美国,两项来自英国,一项来自德国,一项来自阿拉伯世界。半数研究(n = 4)报告称,在具有医学背景的领导者的领导下,医疗机构在医院质量排名(如临床效果和患者安全)方面的整体表现较好,而一项研究则显示表现较差。其余研究报告的不同绩效指标结果不一,尤其是财务绩效:实践意义:虽然医学背景的领导者可能在管理医疗机构的临床能力方面具有优势,但让他们掌握基本的管理技能将有利于优化领导能力和提高组织绩效:独有的定量实证研究比较了医疗机构中医学背景和非医学背景领导者的绩效,为医疗机构绩效与领导者背景之间的关系提供了更清晰的联系。
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引用次数: 0
Global research trends in nursing leadership from 1985 to 2022: a bibliometric analysis. 1985-2022年全球护理领导力研究趋势:文献计量分析。
IF 1.7 Q2 Medicine Pub Date : 2024-05-10 DOI: 10.1108/LHS-09-2023-0074
Changchang Chen, Xutong Zheng, Wenjie Chen, Hezi Mu, Man Zhang, Hongjuan Lang, Xuejun Hu

Purpose: Developing nursing leadership has become a key policy priority to achieve universal health coverage. This study aims to explore the current status, developing trends and research frontiers in the field of nursing leadership.

Design/methodology/approach: In total, 1,137 articles and reviews on nursing leadership from 1985 to 2022 were retrieved from the Web of Science Core Collection database. Trends of publications, journals, countries/regions, institutions, documents and keywords were visualized and analyzed using Microsoft Excel and CiteSpace software.

Findings: Nursing leadership research showed an overall increase in number despite slight fluctuations in annual publications. The USA was the leading country in nursing leadership research, and the University of Alberta was the most productive institution. The Journal of Nursing Management was the most widely published journal that focused on nursing leadership, followed by the Journal of Nursing Administration. Keyword analysis showed that the main research hotspots of nursing leadership are improvement, practice and impact of nursing leadership.

Originality/value: This article summarizes the current state and frontiers of nursing leadership for researchers, managers and policy makers, as well as follow-up, development and implementation of nursing leadership. More research is needed that focuses on the improvement, practice and impact of nursing leadership, which are cyclical, complementary and mutually reinforcing. Longitudinal and intervention studies of nursing leadership, especially on patient prognosis, are also particularly needed.

目的:发展护理领导力已成为实现全民医保的一项重要优先政策。本研究旨在探索护理领导力领域的现状、发展趋势和研究前沿:从 Web of Science Core Collection 数据库中检索了 1985 年至 2022 年有关护理领导力的 1,137 篇文章和综述。使用 Microsoft Excel 和 CiteSpace 软件对出版物、期刊、国家/地区、机构、文献和关键词的趋势进行了可视化分析:尽管每年的出版物数量略有波动,但护理领导力研究的数量总体呈上升趋势。美国是护理领导力研究领域的领先国家,阿尔伯塔大学是成果最多的机构。护理管理杂志》是发表护理领导力研究论文最多的杂志,其次是《护理管理杂志》。关键词分析表明,护理领导力的主要研究热点是护理领导力的改进、实践和影响:本文为研究者、管理者和决策者总结了护理领导力的现状和前沿,以及护理领导力的后续、发展和实施。需要更多的研究关注护理领导力的改进、实践和影响,这三者是循环往复、相辅相成、相互促进的。还特别需要对护理领导力进行纵向和干预研究,尤其是对病人预后的研究。
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引用次数: 0
Effect of authentic leadership on nurses' stress, burnout, presenteeism during COVID-19. 真实领导对 COVID-19 期间护士压力、职业倦怠和缺勤的影响。
IF 1.7 Q2 Medicine Pub Date : 2024-05-07 DOI: 10.1108/LHS-10-2023-0082
Preeadashnie Pillay, Caren Brenda Scheepers, Rick Diesel

Purpose: The COVID-19 pandemic has burdened the health-care system and exposed nurses to immense stress. This study therefore aims to investigate nurses' mental well-being who are working with COVID-19-positive patients. Burnout leads to decreased productivity and manifests as emotional exhaustion, depersonalisation (cynicism) and low personal accomplishment (professional efficacy). Authentic leadership is built on a humanistic value system, which is the core value of nurses and other health-care professionals. This study therefore used authentic leadership as the independent variable.

Design/methodology/approach: A cross-sectional quantitative research method was adopted by distributing validated online questionnaires to 1,334 nurses in a private pathology laboratory and 241 questionnaires were analysed with 93.4% female respondents. Multiple linear regression model testing was conducted.

Findings: Multiple regression analyses showed statistically significant negative correlations between authentic leadership and emotional exhaustion, cynicism, job stress and job-stress-related presenteeism, and a positive correlation between authentic leadership and professional efficacy.

Practical implications: This study provides empirical data to encourage organisations to focus on developing authentic leaders to decrease nurses' burnout, job stress and presenteeism. The health-care sector should strive to create an environment where nurses are valued and their talent is recognised to increase employee engagement and commitment.

Originality/value: There were two contributions in this study: first, to determine whether there is a relationship between authentic leadership job stress and job-stress-related presenteeism. Second, to determine whether there is a relationship between authentic leadership and the three sub-constructs of burnout.

目的:COVID-19 大流行给医疗保健系统带来了沉重负担,也使护士面临巨大压力。因此,本研究旨在调查与 COVID-19 阳性患者共事的护士的心理健康状况。职业倦怠会导致工作效率下降,并表现为情绪衰竭、人格解体(愤世嫉俗)和个人成就感低(职业效能)。真实领导力建立在人文价值体系之上,而人文价值体系正是护士和其他医护人员的核心价值。因此,本研究将真实领导力作为自变量:本研究采用横断面定量研究方法,向一家私立病理实验室的 1334 名护士发放了经过验证的在线问卷,并对 241 份问卷进行了分析,其中女性受访者占 93.4%。进行了多元线性回归模型检验:多元回归分析表明,真实领导力与情绪衰竭、愤世嫉俗、工作压力和与工作压力相关的旷工之间存在统计学意义上的显著负相关,而真实领导力与专业效能之间存在正相关:本研究提供了实证数据,鼓励各机构重视培养真实型领导,以减少护士的职业倦怠、工作压力和旷工现象。医疗保健部门应努力创造一个护士受到重视、其才能得到认可的环境,以提高员工的参与度和承诺度:本研究有两个贡献:第一,确定真实领导工作压力与工作压力相关的旷工之间是否存在关系。第二,确定真实领导力与职业倦怠的三个子结构之间是否存在关系。
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引用次数: 0
Excellence in healthcare: nurturing servant leadership, fostering collaborative culture and promoting social sustainability in the UAE - strategies for transformation. 卓越的医疗保健:在阿联酋培养仆人式领导、培育协作文化和促进社会可持续发展--转型战略。
IF 1.7 Q2 Medicine Pub Date : 2024-04-30 DOI: 10.1108/LHS-01-2024-0012
Divya Upadhyay

Purpose: This study aims to investigate the healthcare sector of the United Arab Emirates (UAE) to explore the significance of servant leadership and collaborative culture in fostering social sustainability. The primary objective of this paper is to investigate how servant leadership and a collaborative culture contribute to social sustainability in health care in the UAE. With a focus on promoting well-being within healthcare organizations, the paper aims to uncover the synergies between servant leadership, collaborative culture, and social sustainability.

Design/methodology/approach: This paper conducted a multilayer literature review of existing literature on servant leadership, collaborative culture and social sustainability in health care, both globally and specifically in the UAE context, and a conceptual model was proposed.

Findings: Servant leadership proves to be a culturally pertinent and effective leadership model within the UAE due to its alignment with cultural values, emphasis on community support, and the robust health-care system that contributes to individual well-being. This combination establishes a solid foundation for fostering a healthy and sustainable society.

Research limitations/implications: Limitations and implications are discussed. The current research has not identified the boundary conditions under which servant leadership and collaborative culture may be more or less effective. This could involve exploring industry-specific influences or contextual factors. Theoretical and practical implications are discussed.

Originality/value: The research seeks to unravel the interconnections between servant leadership, collaborative culture and social sustainability. To the best of the author's knowledge, none of the studies have explored the interrelationships of these constructs, particularly in the UAE context.

目的:本研究旨在调查阿拉伯联合酋长国(UAE)的医疗保健行业,探讨仆人式领导和协作文化在促进社会可持续发展方面的意义。本文的主要目的是研究仆人式领导和协作文化如何促进阿联酋医疗保健行业的社会可持续发展。本文以促进医疗保健组织内部的福祉为重点,旨在揭示仆人式领导、协作文化和社会可持续性之间的协同作用:本文对现有文献进行了多层次的文献综述,内容涉及仆人式领导、协作文化和医疗保健领域的社会可持续发展,既包括全球范围内的文献,也包括阿联酋背景下的文献,并提出了一个概念模型:研究结果:在阿联酋,仆人式领导被证明是一种与文化相关且有效的领导模式,因为它符合文化价值观,强调社区支持,以及有助于个人福祉的强大医疗保健系统。这种结合为建立一个健康和可持续发展的社会奠定了坚实的基础:讨论了局限性和影响。目前的研究还没有确定在哪些边界条件下,仆人式领导和协作文化会更有效或更无效。这可能涉及探索特定行业的影响因素或背景因素。讨论了理论和实践意义:本研究试图揭示仆人式领导、协作文化和社会可持续性之间的相互联系。就作者所知,还没有任何一项研究探讨过这些概念之间的相互关系,尤其是在阿联酋的背景下。
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Leadership in Health Services
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