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A SWOT analysis of smart governance applications amid the COVID-19 pandemic COVID-19大流行期间智能治理应用的SWOT分析
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-11-10 DOI: 10.3233/ip-220030
Huaxiong Jiang
Smart governance technologies are emergent information and communication technologies (ICT), which amid the COVID-19 pandemic have been widely used to govern COVID’s impacts. However, very few studies have provided insight into the strengths, weaknesses, opportunities, and threats (SWOT) of smart governance technologies under COVID-19. This prevents the widespread usage of smart governance technologies across cities and countries and impedes their usefulness during emergencies. This study combines knowledge of emergency management theory and planning support systems (PSS) to frame the functional usefulness of smart governance technologies in handling practical tasks amid the COVID-19 state of emergency into a task-technology fit model. By employing qualitative content analysis to collect views and insights from the international news-based cases (n= 69), we identify SWOT of smart governance technologies under COVID-19. Results indicate that usefulness of smart governance technologies is reflected in task-handling in the ex-post emergency phases of response (e.g., provide e-health service, tracing and tracking) and recovery (e.g., improve e-government services, enhance collaboration for renewal), whereas few applications focus on tasks in the ex-ante emergency phases of mitigation (e.g., hazard analysis, vulnerability assessment) and preparedness (e.g., planning, training and exercises). Main findings lead to a conclusion that hidden capacities of smart governance technologies can be fully achieved if policy makers and practitioners can focus on the full range of tasks and demands before, amid, or after emergencies and identify collaborative opportunities for technological development.
智能治理技术是新兴的信息通信技术(ICT),在COVID-19大流行期间被广泛用于治理COVID-19的影响。然而,很少有研究深入了解COVID-19下智能治理技术的优势、劣势、机会和威胁(SWOT)。这阻碍了智能治理技术在城市和国家的广泛使用,并阻碍了它们在紧急情况下的发挥作用。本研究结合应急管理理论和规划支持系统(PSS)知识,将新冠肺炎紧急状态下智能治理技术在处理实际任务中的功能有用性构建为任务-技术适配模型。通过定性内容分析,收集国际新闻案例(n= 69)的观点和见解,我们确定了COVID-19下智能治理技术的SWOT。结果表明,智能治理技术的有用性体现在应急后响应阶段(例如,提供电子保健服务、追踪和跟踪)和恢复阶段(例如,改善电子政务服务、加强更新方面的协作)的任务处理中,而很少有应用侧重于应急前缓解阶段(例如,危害分析、脆弱性评估)和准备阶段(例如,规划、培训和演习)的任务。主要研究结果得出的结论是,如果政策制定者和从业者能够在紧急情况之前、之中或之后关注所有任务和需求,并确定技术发展的合作机会,那么智能治理技术的潜在能力就可以充分发挥出来。
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引用次数: 2
The great wave: The increasing demand for digital competence within the public sector 大浪潮:公共部门对数字能力的需求日益增长
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-10-14 DOI: 10.3233/ip-220012
V. Mankevich, J. Magnusson, F. Svahn
The increasing diffusion of digital government has led to numerous reports on both significant progress and failure in terms of digital transformation. Previous research highlights the role of digital competence as a pre-requisite for successful digital transformation, yet few studies have addressed the actual state of digital competence demand in the public sector. We study the development of digital competence demand in the Swedish public sector for the period 2006–2020. Utilizing a complete, open dataset of all job postings, we find that the digital competence demand in public sector recruitment has significantly increased. At the same time, the public sector lags behind the private in terms of digital competence demand. These findings are discussed from the perspectives of both the need for further research into human resource-related aspects of digital government and the national digital government policy. We also discuss the potential impact of disruptive events such as the COVID-19 pandemic and the 2009 financial crisis on digital competence demand.
数字政府的日益普及导致了大量关于数字转型方面的重大进展和失败的报道。先前的研究强调了数字能力作为成功数字化转型的先决条件的作用,但很少有研究解决了公共部门数字能力需求的实际状况。我们研究了2006-2020年期间瑞典公共部门数字能力需求的发展。利用所有招聘信息的完整、开放的数据集,我们发现公共部门招聘对数字能力的需求显著增加。与此同时,公共部门在数字能力需求方面落后于私营部门。本文从数字政府人力资源相关方面的进一步研究需要和国家数字政府政策的角度对这些研究结果进行了讨论。我们还讨论了2019冠状病毒病大流行和2009年金融危机等破坏性事件对数字能力需求的潜在影响。
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引用次数: 0
Online democratic participation during COVID-19 COVID-19期间的在线民主参与
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-10-14 DOI: 10.3233/ip-211540
Roos Hofstra, Ank Michels, A. Meijer
In terms of the inclusivity of democracy, both the opportunities and risks of using digital media have been highlighted in the literature. Empirical research into the use of digital media and the inclusivity of citizen participation, however, is limited. More specifically, we have a limited understand of the relation between the ‘richness’ of digital media and the inclusivity of citizen engagement The introduction of digital participation by governments during the COVID-19 pandemic presents a highly interesting situation for studying the relation between digital participation and the inclusivity of citizen engagement. This paper presents an assessment of five cases in the Netherlands to explore to what extent the media richness of digital participation affects the inclusivity of citizen engagement. Our findings present few indications for the exclusion of citizens and, in contrast, highlight the participation of more citizens when access was facilitated through digital media. The overall picture that emerges is that especially lean digital tools, webinars, enhance inclusivity in terms of access but only richer tools, interactive platforms, also facilitate participation as interaction with citizens. To our surprise, we found that hybrid forms of participation fall short in providing opportunities for inclusive interaction. We end the paper by recommending governments to realize both broad and in-depth inclusive democracy by sequential use of lean media – webinars – to boost the access to participation and rich media – platforms and offline meetings – for interactions with citizens.
就民主的包容性而言,文献中强调了使用数字媒体的机会和风险。然而,对数字媒体的使用和公民参与的包容性的实证研究是有限的。更具体地说,我们对数字媒体的“丰富性”与公民参与的包容性之间的关系理解有限。在COVID-19大流行期间,政府引入数字参与,为研究数字参与与公民参与的包容性之间的关系提供了一个非常有趣的情况。本文对荷兰的五个案例进行了评估,以探讨数字参与的媒体丰富性在多大程度上影响了公民参与的包容性。我们的研究结果几乎没有显示公民被排除在外的迹象,相反,当通过数字媒体促进访问时,更多的公民参与了进来。总体情况是,特别是精益数字工具,网络研讨会,在访问方面增强了包容性,但只有更丰富的工具,互动平台,才能促进参与,与公民互动。令我们惊讶的是,我们发现混合形式的参与在提供包容性互动的机会方面存在不足。在论文的最后,我们建议各国政府通过连续使用精益媒体(网络研讨会)和富媒体(平台和线下会议)来实现广泛和深入的包容性民主,以促进参与和与公民互动。
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引用次数: 1
Between formality and informality: A critical study of the integration of drones within the Neuchâtel police force 正式与非正式之间:对neuch<e:1> tel警察部队中无人机整合的批判性研究
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-07-29 DOI: 10.3233/IP-211533
S. Pedrozo, F. Klauser
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引用次数: 0
Exploration of metaphors as a way to understand socio-technical phenomena: An emergent framework 隐喻作为理解社会技术现象的一种方式的探索:一个新兴的框架
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-03-22 DOI: 10.3233/ip-211534
Mille Edith Kjærsgaard Hansen, Jonathan Crusoe, U. Melin
The intangible and (often) young nature of socio-technical phenomena makes them difficult to understand and communicate. Researchers and practitioners have responded by applying metaphors, prescribing an epistemological structure to these phenomena. While metaphors are frequently applied, researchers have paid limited attention to their applications and limitations. To address this gap, we applied a mixed-method approach, exploring the communities’ applications of metaphors for the conceptual development of socio-technical phenomena, using two communities: Open Government Data and IT Development and Maintenance. We synthesised 21 articles and two books into an emergent analytical framework, Communities’ Applications Of Metaphors (CAOM). We collected empirical material for each community’s academic and practical sides between 2015–2020, resulting in 100 articles and 263 documents. We conducted a word frequency analysis and an in-depth analysis of the empirical material, drawing on CAOM. The contributions are the emergent CAOM framework with the key concepts of metaphors’ usage, expression, and assemblages of metaphors. We conclude that the application of metaphors in communities is influenced by community type and metaphors’ role, while the topic influences metaphor selection. Metaphors are combined to create new ways of reasoning. We recommend that governments draw on action-oriented metaphors when writing policies for socio-technical phenomena, while digital government researchers should include action-oriented elements when they develop metaphors, which can help practitioners put new knowledge into practice.
社会技术现象的无形性和(通常)年轻性使它们难以理解和交流。研究人员和实践者通过运用隐喻来回应这些现象,规定了一种认识论结构。虽然隐喻的使用频率很高,但研究者对其应用和局限性的关注却很少。为了解决这一差距,我们采用了一种混合方法,利用两个社区:开放政府数据和IT开发与维护,探索社区对社会技术现象概念发展的隐喻应用。我们将21篇文章和两本书综合成一个新兴的分析框架,社区隐喻的应用(CAOM)。我们在2015-2020年间收集了每个社区的学术和实践方面的经验材料,共收集了100篇文章和263篇文档。我们利用CAOM进行了词频分析,并对实证资料进行了深入分析。这些贡献包括以隐喻的使用、表达和隐喻组合为核心概念的新出现的CAOM框架。研究发现,隐喻在群体中的使用受群体类型和隐喻角色的影响,而话题影响隐喻的选择。隐喻的结合创造了新的推理方式。我们建议政府在为社会技术现象撰写政策时借鉴行动导向的隐喻,而数字政府研究人员在开发隐喻时应包括行动导向的元素,这可以帮助实践者将新知识付诸实践。
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引用次数: 0
Questioning the EU proposal for an Artificial Intelligence Act: The need for prohibitions and a stricter approach to biometric surveillance 质疑欧盟提出的人工智能法案:禁止和更严格的生物识别监控方法的必要性
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-01-01 DOI: 10.3233/IP-211524
Irena Barkane
. Artificial Intelligence (AI)-based surveillance technologies such as facial recognition, emotion recognition and other biometric technologies have been rapidly introduced by both public and private entities all around the world, raising major concerns about their impact on fundamental rights, the rule of law and democracy. This article questions the efficiency of the European Commission’s Proposal for Regulation of Artificial Intelligence, known as the AI Act, in addressing the threats and risks to fundamental rights posed by AI biometric surveillance systems. It argues that in order to meaningfully address risks to fundamental rights the proposed classification of these systems should be reconsidered. Although the draft AI Act acknowledges that some AI practices should be prohibited, the multiple exceptions and loopholes should be closed, and in addition new prohibitions, in particular to emotional recognition and biometric categorisation systems, should be added to counter AI surveillance practices violating fundamental rights. The AI Act should also introduce stronger legal requirements, such as third-party conformity assessment, fundamental rights impact assessment, transparency obligations as well as enhance existing EU data protection law and the rights and remedies available to individuals, thus not missing the unique opportunity to adopt the first legal framework that truly promotes trustworthy AI. enhance existing data protection rules and promote the rights and remedies of the individuals and groups in the draft AI Act.
. 人脸识别、情绪识别等基于人工智能(AI)的监控技术已被世界各地的公共和私营实体迅速引入,引发了人们对其对基本权利、法治和民主的影响的重大担忧。本文质疑欧盟委员会的人工智能监管提案(即人工智能法案)在解决人工智能生物识别监控系统对基本权利构成的威胁和风险方面的效率。它认为,为了有意义地处理对基本权利的风险,应重新考虑对这些制度的拟议分类。尽管人工智能法案草案承认应该禁止一些人工智能做法,但应该填补多个例外和漏洞,此外还应该增加新的禁令,特别是情绪识别和生物识别分类系统,以对抗侵犯基本权利的人工智能监控行为。人工智能法案还应引入更强有力的法律要求,如第三方合格评定、基本权利影响评估、透明度义务,以及加强现有的欧盟数据保护法以及个人可获得的权利和补救措施,从而不错过采用第一个真正促进可信赖人工智能的法律框架的独特机会。加强现有的数据保护规则,促进人工智能法案草案中个人和群体的权利和补救措施。
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引用次数: 0
On Social Media and Government of the journal Information Polity 论《信息政治》期刊的社会媒体与政府
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2021-10-22 DOI: 10.3233/ip-219012
Rodrigo Sandoval-Almazán, Andrea L. Kavanaugh, J. Ignacio Criado
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引用次数: 2
Digital communication in Swiss cities: A closer look at the low adoption and usage of social media platforms in a technologically advanced and innovative country 瑞士城市的数字通信:在一个技术先进和创新的国家,仔细观察社交媒体平台的低采用率和使用率
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2021-09-27 DOI: 10.3233/ip-200294
V. Mabillard, R. Zumofen, Nicolas Keuffer
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to uncover the reasons explaining this behavior. This approach is preferred to understand what motivates or prevents cities from communicating on social media, focusing mainly on perceptions of risks related to these platforms. Results indicate that some factors identified in the literature on public sector organizations slow down the social media adoption and usage at the local level; but interestingly, the conservative approach to social media preferred by numerous cities also plays a major role in explaining cities’ absence on these platforms.
虽然欧洲绝大多数地方政府都在社交媒体上进行沟通,但少数几个州的情况有所不同。尽管瑞士经常被描述为一个技术先进和创新的国家,但城市在很大程度上仍然抵制住了在社交媒体平台上分享信息的诱惑。在这项研究中,我们依靠对瑞士所有超过10,000居民的城市的沟通经理的调查来揭示解释这种行为的原因。这种方法更倾向于了解是什么促使或阻止城市在社交媒体上进行交流,主要关注与这些平台相关的风险认知。结果表明,公共部门组织的文献中发现的一些因素减缓了社会媒体在地方层面的采用和使用;但有趣的是,许多城市对社交媒体的保守态度也在很大程度上解释了这些城市在这些平台上的缺席。
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引用次数: 5
Book Review 书评
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2019-11-15 DOI: 10.3233/ip-190008
M. Boogers
The title of the book says it all: the design of the built environment (building) has a strong impact on how people live in the city (dwelling), and how they relate to each other (ethics for the city). Sennett identifies two aspects of cities: the city as a ‘built environment’ and the city as ‘how people dwell in it.’ A distinction that he explains by referring to the two words for city in French: ville, how the city is built, and cite, how the city is lived. Distinctions between form and function, or place and space, are other ways to illustrate this contrast. The core argument of the book is that ville and cite should interact. Problems arise, when building and dwelling are separated. Builders need to look after the quality of dwelling, dwellers cannot do without responsible builders.
这本书的标题说明了一切:建筑环境(建筑)的设计对人们在城市中的生活方式(住宅)以及他们之间的关系(城市伦理)有着强烈的影响。Sennett认为城市有两个方面:城市是一个“建筑环境”,城市是“人们如何生活在其中”。他通过引用法语中城市的两个词来解释这一区别:城市是如何建造的,城市是如何生活的。形式和功能,或地点和空间之间的区别,是说明这种对比的其他方式。这本书的核心论点是维尔和引用应该相互作用。当建筑和住宅分开时,就会出现问题。建筑商需要注意住宅质量,居民离不开负责任的建筑商。
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引用次数: 0
Book Review 书评
IF 2 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2019-08-27 DOI: 10.3233/ip-190005
Saeed Bagheri
International law-making is a broad and ongoing process of co-operation and communication between and among states and international organisations. In that sense, treaties and other international agreements written between sovereign states or between states and international organizations, and custom that evidenced general practice of states produce international law which becomes binding upon all states and international organizations.1 Hence, international lawmaking is a process that concerns both customary international law and treaty making. The recent changes in state practice by using remote warfare methods with increased public knowledge of covert operations have made it necessary to reconceive the concept of publicity in international law-making. Publicity in International Law-making: Covert Operations and the Use of Force by Marie Aronsson-Storrier tackles the publicity for state practice to answer a wide range of questions about the ways in which covert and quasi-covert acts of states influence the development of customary international law. Noteworthy is that while the book’s title refers to lawmaking in general, including thus law-making by means of treaties, the author engages in a stimulating discussion of the role of publicity in the development of ‘customary international law’. The reader might expect more accurate title, which simply identifies the work and its central argument. Aronsson-Storrier has addressed these questions as part of her PhD research. The book is an insightful study in which the author elaborately discusses that states’ publicly known and acknowledged operations are the essential dual requirements for identifying the relevant practice by states as a conduct that will require other states to react.2 The book’s central concern is to reconceive international law-making on the strength of increased reporting and legal debate around covert and quasi-covert use of force. The book is divided into four substantive chapters, followed by concluding remarks. Chapter 2 sets out the conceptual framework and development of the law on the use of force that will inform the rest of the book, giving special prominence to the role of publicity requirement in making international law. Having discussed ‘the prohibition of the use of force’ under Article 2(4) and ‘right to use force’ under Article 51 of the UN Charter, Aronsson-Storrier highlights the challenges that arises from ambiguous nature of these rules and the absence of a certain definition of the ‘force’ and ‘armed attack’. She rightly argues that unacknowledged targeted killings and covert
国际法制定是国家和国际组织之间广泛而持续的合作与沟通过程。从这个意义上说,主权国家之间或国家与国际组织之间签订的条约和其他国际协议,以及证明国家普遍做法的习惯,产生了对所有国家和国际组织都具有约束力的国际法。1因此,国际立法是一个既涉及习惯国际法又涉及条约制定的过程。最近,国家使用远程作战方法的做法发生了变化,公众对秘密行动的了解也有所增加,这使得有必要在国际法制定中重新认识公开的概念。Marie Aronsson Storrier的《国际法制定中的宣传:秘密行动和使用武力》解决了国家实践的宣传问题,以回答关于国家的秘密和准秘密行为如何影响习惯国际法发展的广泛问题。值得注意的是,虽然这本书的标题提到了一般立法,包括通过条约制定法律,但作者对宣传在“习惯国际法”发展中的作用进行了令人兴奋的讨论。读者可能会期待更准确的标题,它只是简单地识别作品及其中心论点。Aronsson Storrier在她的博士研究中解决了这些问题。这本书是一项有见地的研究,作者在书中详细讨论了国家的公开和公认的行动是将国家的相关行为确定为需要其他国家做出反应的行为的基本双重要求。2这本书的核心关注点是在增加报告和法律辩论的基础上重新认识国际法的制定关于秘密和准秘密使用武力。这本书分为四个实质性章节,然后是结语。第2章阐述了使用武力法的概念框架和发展,这将为本书的其余部分提供信息,并特别强调了宣传要求在制定国际法中的作用。在讨论了《联合国宪章》第二条第四款规定的“禁止使用武力”和第五十一条规定的“使用武力的权利”后,Aronsson Storrier强调了这些规则的模糊性以及缺乏对“武力”和“武装袭击”的特定定义所带来的挑战。她正确地认为,未被承认的有针对性的杀戮和秘密的
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引用次数: 0
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Information Polity
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