Pilar Martín-Hernández, J. Ramos, A. Zornoza, Eva M. Lira, J. Peiró
Innovation enables organizations to respond successfully to rapid changes in a business environment. This innovation capability largely relies on employees. Although workers are required to be innovative, their jobs frequently contain higher demands that might make it difficult for them to innovate at work. The Job Demands-Control model active hypothesis suggests that highly demanding jobs that allow individuals enough discretion enhance innovative performance. Improving an important attentional resource such as mindfulness at work might also play a similar role, although there is a need for more research at this level. The main aim of this study is to examine the relative contribution of job control and increases in mindfulness as moderators in the job demands-innovation work behaviours relationship. The results obtained with 221 workers indicated that in previous situations characterized by high job demands (T1), workers who increase their capacity for mindfulness are more innovative in the future (T2).
{"title":"Mindfulness and Job Control as Moderators of the Relationship between Demands and Innovative Work Behaviours","authors":"Pilar Martín-Hernández, J. Ramos, A. Zornoza, Eva M. Lira, J. Peiró","doi":"10.5093/jwop2020a9","DOIUrl":"https://doi.org/10.5093/jwop2020a9","url":null,"abstract":"Innovation enables organizations to respond successfully to rapid changes in a business environment. This innovation capability largely relies on employees. Although workers are required to be innovative, their jobs frequently contain higher demands that might make it difficult for them to innovate at work. The Job Demands-Control model active hypothesis suggests that highly demanding jobs that allow individuals enough discretion enhance innovative performance. Improving an important attentional resource such as mindfulness at work might also play a similar role, although there is a need for more research at this level. The main aim of this study is to examine the relative contribution of job control and increases in mindfulness as moderators in the job demands-innovation work behaviours relationship. The results obtained with 221 workers indicated that in previous situations characterized by high job demands (T1), workers who increase their capacity for mindfulness are more innovative in the future (T2).","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"22 1","pages":"95-101"},"PeriodicalIF":3.1,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76678981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study focused on the perceptions and reactions of observers in abusive supervision situations, with regard to the premises of the Bystander Intervention Framework. A 2 x 2 x 2 design was used based on observer’s, perpetrator’s, and victim’s gender. Several vignettes for four different perpetrator-victim dyads (e.g., female perpetrator-male victim) were developed. Participants (N = 197) read these vignettes consecutively over five days and finally were asked to evaluate the perceived acceptability of the abusive supervision, and rate their willingness to help the victim. Results revealed that higher power distance orientation increased perceived acceptability of abusive supervision, and higher perceived acceptability increased avoidance of help while simultaneously decreasing willingness to provide direct or indirect help. The gender of the perpetrator was critical in perceived acceptability, whereby male observers were more tolerant toward male perpetrators. In addition, the gender of the victim was a determinant of the type of help given.
{"title":"Bystander Intervention in the Context of Abusive Supervision: Effects of Power Distance Orientation and Gender","authors":"G. Arman","doi":"10.5093/jwop2020a11","DOIUrl":"https://doi.org/10.5093/jwop2020a11","url":null,"abstract":"This study focused on the perceptions and reactions of observers in abusive supervision situations, with regard to the premises of the Bystander Intervention Framework. A 2 x 2 x 2 design was used based on observer’s, perpetrator’s, and victim’s gender. Several vignettes for four different perpetrator-victim dyads (e.g., female perpetrator-male victim) were developed. Participants (N = 197) read these vignettes consecutively over five days and finally were asked to evaluate the perceived acceptability of the abusive supervision, and rate their willingness to help the victim. Results revealed that higher power distance orientation increased perceived acceptability of abusive supervision, and higher perceived acceptability increased avoidance of help while simultaneously decreasing willingness to provide direct or indirect help. The gender of the perpetrator was critical in perceived acceptability, whereby male observers were more tolerant toward male perpetrators. In addition, the gender of the victim was a determinant of the type of help given.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"386 1","pages":"111-124"},"PeriodicalIF":3.1,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78021963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Work-related extended availability (WREA) describes a state of being available for work matters while physically being in a different life domain. There is ample evidence for the negative effects of WREA, but moderator effects of personal attributes have largely been neglected. The current study examined the impact of neuroticism and segmentation preferences on the relationship between WREA and psychological detachment, sleep problems, and emotional exhaustion. We assumed that WREA would be associated with all three criterion constructs and that these relationships would be moderated by neuroticism and segmentation preferences. These hypotheses were tested with multiple regression and moderated hierarchical regression analysis in a sample of 276 employees. While there was a significant association between WREA and detachment, WREA did not directly predict sleep problems or exhaustion. However, we found an indirect effect of WREA on sleep problems via detachment. Neuroticism and segmentation preferences moderated the association between WREA and exhaustion. While the association between WREA and detachment was robust, WREA predicted emotional exhaustion only for people high in neuroticism or with high segmentation preferences. We suggest that employees who prefer segmenting work and private life should be taken seriously and not be contacted in their leisure time.
{"title":"Are the Effects of Work-related Extended Availability the Same for Everyone?","authors":"Eberhard Thörel, Nina Pauls, A. Göritz","doi":"10.5093/jwop2020a14","DOIUrl":"https://doi.org/10.5093/jwop2020a14","url":null,"abstract":"Work-related extended availability (WREA) describes a state of being available for work matters while physically being in a different life domain. There is ample evidence for the negative effects of WREA, but moderator effects of personal attributes have largely been neglected. The current study examined the impact of neuroticism and segmentation preferences on the relationship between WREA and psychological detachment, sleep problems, and emotional exhaustion. We assumed that WREA would be associated with all three criterion constructs and that these relationships would be moderated by neuroticism and segmentation preferences. These hypotheses were tested with multiple regression and moderated hierarchical regression analysis in a sample of 276 employees. While there was a significant association between WREA and detachment, WREA did not directly predict sleep problems or exhaustion. However, we found an indirect effect of WREA on sleep problems via detachment. Neuroticism and segmentation preferences moderated the association between WREA and exhaustion. While the association between WREA and detachment was robust, WREA predicted emotional exhaustion only for people high in neuroticism or with high segmentation preferences. We suggest that employees who prefer segmenting work and private life should be taken seriously and not be contacted in their leisure time.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"20 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89038747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the effects of the difference between leaders’ and followers’ level of subjective energy on the change in subordinates’ energy one year later, and on customer-oriented citizenship behaviors. Building mainly on the crossover model, our time-lagged model also examines the moderating role of leader-member exchange. Results of polynomial regression and response surface analyses performed with a sample of 277 dyads in the retail sector indicate that the effect of the energy gap is asymmetrical, such that followers paired with a more energetic leader gain energy one year later, whereas those matched with less energetic leaders experience energy depletion. As expected, a high-quality relationship buffers the de-energizing effect of leaders with lower energy and augments the gain of energy triggered by more energetic leaders.
{"title":"Energy Crossover from Leader to Followers: A Time-lagged Study of the Effects of Energy Discrepancy and Leader-Member Exchange","authors":"Xavier Parent-Rocheleau, Michel Tremblay","doi":"10.5093/jwop2020a13","DOIUrl":"https://doi.org/10.5093/jwop2020a13","url":null,"abstract":"This study investigates the effects of the difference between leaders’ and followers’ level of subjective energy on the change in subordinates’ energy one year later, and on customer-oriented citizenship behaviors. Building mainly on the crossover model, our time-lagged model also examines the moderating role of leader-member exchange. Results of polynomial regression and response surface analyses performed with a sample of 277 dyads in the retail sector indicate that the effect of the energy gap is asymmetrical, such that followers paired with a more energetic leader gain energy one year later, whereas those matched with less energetic leaders experience energy depletion. As expected, a high-quality relationship buffers the de-energizing effect of leaders with lower energy and augments the gain of energy triggered by more energetic leaders.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"33 1","pages":"135-145"},"PeriodicalIF":3.1,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87287336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Drawing on a componential model of creativity, this study examines how coworker knowledge sharing drives employee innovative work behaviors in the workplace. Furthermore, the moderating effect of situational factor (supervisor knowledge sharing) and personal factor (employee thriving) were analyzed to explore the unique contextual conditions which could influence this relationship. A sample of 374 employees across a variety of jobs and industries was used to test these relationships. Supervisor knowledge sharing was hypothesized to dampen, while employee thriving at workplace was hypothesized to strengthen the positive relationship between coworker knowledge sharing and employee innovative work behaviors. Results of the hierarchal multiple regression, plots, and slope analysis confirmed the hypothesized relationships. The theoretical and practical implications for employee innovative work behavior at work are discussed.
{"title":"Unique Contextual Conditions Affecting Coworker Knowledge Sharing and Employee Innovative Work Behaviors","authors":"Syed Imad Shah, Bilal Afsar, Asad Shahjehan","doi":"10.5093/jwop2020a12","DOIUrl":"https://doi.org/10.5093/jwop2020a12","url":null,"abstract":"Drawing on a componential model of creativity, this study examines how coworker knowledge sharing drives employee innovative work behaviors in the workplace. Furthermore, the moderating effect of situational factor (supervisor knowledge sharing) and personal factor (employee thriving) were analyzed to explore the unique contextual conditions which could influence this relationship. A sample of 374 employees across a variety of jobs and industries was used to test these relationships. Supervisor knowledge sharing was hypothesized to dampen, while employee thriving at workplace was hypothesized to strengthen the positive relationship between coworker knowledge sharing and employee innovative work behaviors. Results of the hierarchal multiple regression, plots, and slope analysis confirmed the hypothesized relationships. The theoretical and practical implications for employee innovative work behavior at work are discussed.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"21 1","pages":"125-134"},"PeriodicalIF":3.1,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90318480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Juliya Golubovich, Christopher J. Lake, Cristina Anguiano‐Carrasco, Jacob Seybert
The study extends personality and situational judgment test (SJT) research by using an SJT to measure achievement striving in a contextualized manner. Employed students responded to the achievement striving SJT, traditional personality scales, and workplace performance measures. The SJT was internally consistent, items loaded on a single factor, and scores converged with other measures of achievement striving. The SJT provided incremental criterion-related validity for the performance criteria beyond less-contextualized achievement striving measures. Findings suggest that achievement-related work scenarios may provide additional criterion-relevant information not captured by measures that are less contextualized.
{"title":"Measuring Achievement Striving via a Situational Judgment Test: The Value of Additional Context","authors":"Juliya Golubovich, Christopher J. Lake, Cristina Anguiano‐Carrasco, Jacob Seybert","doi":"10.5093/jwop2020a15","DOIUrl":"https://doi.org/10.5093/jwop2020a15","url":null,"abstract":"The study extends personality and situational judgment test (SJT) research by using an SJT to measure achievement striving in a contextualized manner. Employed students responded to the achievement striving SJT, traditional personality scales, and workplace performance measures. The SJT was internally consistent, items loaded on a single factor, and scores converged with other measures of achievement striving. The SJT provided incremental criterion-related validity for the performance criteria beyond less-contextualized achievement striving measures. Findings suggest that achievement-related work scenarios may provide additional criterion-relevant information not captured by measures that are less contextualized.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"9 1","pages":"157-168"},"PeriodicalIF":3.1,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78766788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Isabel B. Pfister, N. Jacobshagen, W. Kälin, D. Stocker, Laurenz L. Meier, N. Semmer
This study examines the effects of appreciation and illegitimate tasks on affective well-being. As empirical results often refer to inter-individual effects but are interpreted in terms of intra-individual effects, we try to disentangle the two. In longitudinal multilevel structural equation models with data of 308 participants, appreciation predicted affective well-being in the expected direction both on the within-level and the between-level, whereas illegitimate tasks had a stronger effect on the between level. On the within-level, appreciation buffered the effect of illegitimate tasks for two of the four facets of affective well-being. Demonstrating a convergent and pervasive effect of appreciation on both levels but diverging effects of illegitimate tasks implies that finding on one level may, but need not, work on the other level as well.
{"title":"Appreciation and Illegitimate Tasks as Predictors of Affective Well-being: Disentangling Within- and Between-Person Effects","authors":"Isabel B. Pfister, N. Jacobshagen, W. Kälin, D. Stocker, Laurenz L. Meier, N. Semmer","doi":"10.5093/jwop2020a6","DOIUrl":"https://doi.org/10.5093/jwop2020a6","url":null,"abstract":"This study examines the effects of appreciation and illegitimate tasks on affective well-being. As empirical results often refer to inter-individual effects but are interpreted in terms of intra-individual effects, we try to disentangle the two. In longitudinal multilevel structural equation models with data of 308 participants, appreciation predicted affective well-being in the expected direction both on the within-level and the between-level, whereas illegitimate tasks had a stronger effect on the between level. On the within-level, appreciation buffered the effect of illegitimate tasks for two of the four facets of affective well-being. Demonstrating a convergent and pervasive effect of appreciation on both levels but diverging effects of illegitimate tasks implies that finding on one level may, but need not, work on the other level as well.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"49 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2020-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86076633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examined a longitudinal moderated mediation model for answering the question of how and why perceptions of organizational politics influence turnover intentions, and how employees’ political skills are contingent upon this relationship by reducing job anxiety. Data were gathered in three waves from employees in the banking sector (N = 347). The results of multiple linear regression analyses indicate that job anxiety mediates the relationship between perceptions of politics and turnover intentions, and employees’ political skills reduce turnover intentions by weakening the effect of perceptions of politics on job anxiety. This study contributes to human resource management and organizational psychology literature by explaining moderated mediation mechanisms through which perceptions of organizational politics affect employee turnover intentions.
{"title":"A Three-Wave Longitudinal Study of Moderated Mediation between Perceptions of Politics and Employee Turnover Intentions: The Role of Job Anxiety and Political Skills","authors":"S. Haider, Noor Fatima, C. D. Pablos-Heredero","doi":"10.5093/jwop2020a1","DOIUrl":"https://doi.org/10.5093/jwop2020a1","url":null,"abstract":"This study examined a longitudinal moderated mediation model for answering the question of how and why perceptions of organizational politics influence turnover intentions, and how employees’ political skills are contingent upon this relationship by reducing job anxiety. Data were gathered in three waves from employees in the banking sector (N = 347). The results of multiple linear regression analyses indicate that job anxiety mediates the relationship between perceptions of politics and turnover intentions, and employees’ political skills reduce turnover intentions by weakening the effect of perceptions of politics on job anxiety. This study contributes to human resource management and organizational psychology literature by explaining moderated mediation mechanisms through which perceptions of organizational politics affect employee turnover intentions.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"24 1","pages":"1-14"},"PeriodicalIF":3.1,"publicationDate":"2020-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90445441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kevin S. Cruz, Thomas J. Zagenczyk, Anthony C. Hood
We seek to contribute to our very limited knowledge base about a relatively new type of psychological contract: team psychological contracts. We argue that aggregate perceptions of intrateam task and relationship conflict are positively associated with individual team member perceptions of team psychological contract breach. We also argue that individual team member perceptions of team support mitigate the respective relationships between aggregate perceptions of intrateam task and relationship conflict and individual team member perceptions of team psychological contract breach. Using 306 team members across 76 teams from 18 organizations, we find that aggregate perceptions of intrateam task and relationship conflict are both positively associated with individual team member perceptions of team psychological contract breach. However, we find that individual team member perceptions of team support only mitigate the relationship between aggregate perceptions of intrateam relationship conflict and individual team member perceptions of team psychological contract breach. Theoretical and practical implications are discussed.
{"title":"Aggregate Perceptions of Intrateam Conflict and Individual Team Member Perceptions of Team Psychological Contract Breach: The Moderating Role of Individual Team Member Perceptions of Team Support","authors":"Kevin S. Cruz, Thomas J. Zagenczyk, Anthony C. Hood","doi":"10.5093/jwop2020a7","DOIUrl":"https://doi.org/10.5093/jwop2020a7","url":null,"abstract":"We seek to contribute to our very limited knowledge base about a relatively new type of psychological contract: team psychological contracts. We argue that aggregate perceptions of intrateam task and relationship conflict are positively associated with individual team member perceptions of team psychological contract breach. We also argue that individual team member perceptions of team support mitigate the respective relationships between aggregate perceptions of intrateam task and relationship conflict and individual team member perceptions of team psychological contract breach. Using 306 team members across 76 teams from 18 organizations, we find that aggregate perceptions of intrateam task and relationship conflict are both positively associated with individual team member perceptions of team psychological contract breach. However, we find that individual team member perceptions of team support only mitigate the relationship between aggregate perceptions of intrateam relationship conflict and individual team member perceptions of team psychological contract breach. Theoretical and practical implications are discussed.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"29 1","pages":"77-86"},"PeriodicalIF":3.1,"publicationDate":"2020-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75269851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pablo Zoghbi-Manrique-de-Lara, Maryamsadat Sharifiatashgah
Based on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasions from peers. We hypothesize that: 1) crowding perceptions and privacy invasions by peers are related to employees’ feelings of relational conflict with peers; 2) relational conflict negatively relates to OCB-I; and 3) this decrease in OCB-I is mediated by the employee’s person-organization fit (POF) and empathic concern. A direct path from crowding perceptions and privacy invasions to OCB-I is also postulated. Data were collected from 299 respondents working in open-plan offices at four IT-based companies in Tehran, Iran. Results found significant positive links of relational conflict to privacy invasion, crowding perceptions and OCB-I; and from privacy invasion to OCB-I. Furthermore, POF and empathic concern mediated the link between conflict and OCB-I. The findings suggest that managers can promote OCB-I by regulating not only the psychosocial conditions of the work environment, but also the physical conditions.
{"title":"An Affective Events Model of the Influence of the Physical Work Environment on Interpersonal Citizenship Behavior","authors":"Pablo Zoghbi-Manrique-de-Lara, Maryamsadat Sharifiatashgah","doi":"10.5093/jwop2019a27","DOIUrl":"https://doi.org/10.5093/jwop2019a27","url":null,"abstract":"Based on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasions from peers. We hypothesize that: 1) crowding perceptions and privacy invasions by peers are related to employees’ feelings of relational conflict with peers; 2) relational conflict negatively relates to OCB-I; and 3) this decrease in OCB-I is mediated by the employee’s person-organization fit (POF) and empathic concern. A direct path from crowding perceptions and privacy invasions to OCB-I is also postulated. Data were collected from 299 respondents working in open-plan offices at four IT-based companies in Tehran, Iran. Results found significant positive links of relational conflict to privacy invasion, crowding perceptions and OCB-I; and from privacy invasion to OCB-I. Furthermore, POF and empathic concern mediated the link between conflict and OCB-I. The findings suggest that managers can promote OCB-I by regulating not only the psychosocial conditions of the work environment, but also the physical conditions.","PeriodicalId":46388,"journal":{"name":"Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones","volume":"38 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2020-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82267252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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