Knowledge and Process Management最新文献

This study examined unethical favouritism and knowledge hiding (KH) to ascertain the extent to which unethical favouritism influences KH as well as the extent to which organisational injustice mediates the relationship between unethical favouritism and KH. The study employed a cross-sectional survey design of 305 randomly selected respondents from one public and four private universities in northcentral Nigeria. A structured questionnaire served as the research instrument. The study used the Content validity index and Cronbach alpha to test for the validity and reliability of the questionnaire. Structural equation modelling served as the data analysis technique. The results indicate that unethical favouritism significantly influences KH, and organisational injustice mediates the relationship between unethical favouritism and KH. The point of departure of this study from previous studies is the unveiling of the influence of favouritism on KH through the mediation of organisational injustice, which is a consequence of favouritism.

Effective knowledge management can help in better performance of projects such as sports events, and it can prevent the reinvention of systems, ideas, and also the repetition of errors. However, considering their temporary nature, projects face serious barriers in effective knowledge management. Therefore, the purpose of this research was to identify and prioritize the barriers of knowledge management in sports events. The statistical population included sports managers and also professors who were knowledgeable about the research subject. Barriers to knowledge management in sports events were identified in two steps. In the first step, the literature was reviewed, and then an interview was conducted with the samples, and in this way, three indicators and 19 sub-indices were identified. Next, a questionnaire was designed. After collecting the questionnaires, the barriers were ranked through the process of pairwise comparisons in an analytic hierarchy process. The results showed that the most important barriers to knowledge management in the sports event are managerial barriers, with a relative weight of 0.521; barriers related to human resources, with a relative weight of 0.356; and infrastructural and support barriers, with a relative weight of 0.123. The results showed the importance of managerial barriers in the knowledge management of sports events, which shows the necessity of informing and training managers in this area.

This paper explores global implementation of capability building projects as part of an corporate lean programme. The aim is to identify the core parameters in global implementation of complex knowledge in various contexts within the corporation. The empirical research investigates the global implementation of a lean capability project in three regional clusters within a large pharmaceutical multinational production company. The findings indicate that contextual situations in regional clusters, for example, maturity levels, national culture, and previous experiences, influence the design of the implementation approaches embedding knowledge management principles in various ways. Three types of implementation approaches (horizontal, parallel, and delegated) are identified, which highlights the strategically different pathways to realise new frameworks for knowledge management. This study shows how adjustments to contextual situations influence the implementation process and identifies various hallenges with various approaches that may hinder the execution of lean strategy. This paper puts forward five identified implementation parameters that could guide future research and knowledge management practitioners in opex, HR, and learning and development functions.

This empirical study examines how chief knowledge officers (CKOs) interpret measurements performed in knowledge management systems (KMS) and reflected in business intelligence dashboards. Specifically, it investigates CKOs' perceptions of common KMS indicators and their relationship to knowledge management (KM) success. Adopting a constructivist inductive approach, the study relies on qualitative data from interviews, focus groups, and cyber-ethnography. The findings reveal that usage statistics, like system logins, do not necessarily signify the value of KM initiatives and that organizations avoid linking KMS metrics to business performance. By contributing vital insights to KMS performance literature, we indicate the limitations inherent in current evaluation approaches focused narrowly on usage quantification. Practical implications suggest combining quantitative monitoring of access frequency and patterns with KMS benefits qualitative assessments. Overall, the juxtaposition of usage data against perceived value provides an important perspective on developing more meaningful and effective KMS performance measurements.

Supply chain performance (SCP) is the major factor that helps companies to increase its competitiveness. However, knowledge management (KM) has, in appearance, a direct impact on SCP, but its formalization remains always ambiguous. In fact, this paper aims to determine KM impact on SCP facets (SCPF) through highlighting the relation between KM elements (KME) and SCPF. Proposed approach consists, first, to design a conceptual model identifying the relationship between KME and SCPF. Thereafter, to implement this model, quality function deployment (QFD) house of quality (HOQ) was used. Through the interrelationship matrix, the impact of each KME on whole SCPF can be measured and evaluated, similarly, the impact of whole KME on each SCPF. Finally, based on interviews treated with the managers of SIDILEC international company, a case study was implemented. The results demonstrate that knowledge application, sharing, and capitalization are the most impacting KME on all SCPF. Furthermore, reliability and sustainability are the most impacted SCPF by all KME.

While both production function (PF) and Absorptive Capacity (AC) explanations have played an important role in explaining the relationship between a firm's Research and Development (R&D) and its innovation, each has developed independently of the contributions of the other. The purpose of this study is to theoretically and empirically develop a concept of AC that incorporates the role of diminishing returns and external spillovers (i.e., strategic alliances) into a biotechnology firm's R&D-innovation process. In using count estimations, this study finds that a firm's R&D-innovation process is subject to a nonlinear -U-shaped- learning process and that this process is moderated by its strategic partnerships. The contribution of this study is that it challenges the linearity assumptions and findings of AC research and that it offers a greater openness to PF explanations of the R&D-innovation process.

Supply chain disruptions present an existential threat to firms in today's highly competitive global economy. To appropriately thwart and mitigate this threat, firms must innovate capabilities that enhance and properly balance investments in their supply chain resilience posture. This study investigates the importance of information sharing and its interactive influence on firm innovativeness and resilience. This study uses a survey and partial least squares multigroup analysis to empirically test a theoretical model grounded in dynamic capabilities theory. Contributions from this study highlight that regardless of firm size, firm innovativeness is a significant antecedent to supply chain resilience. Key findings show that small firms use information sharing, whereas large firms do not, with their suppliers to accelerate innovation efforts in developing supply chain resilience capabilities. This study extends knowledge in the field by providing insights enabling large firms to improve their information sharing efforts to enhance innovation activities.

For many organizations, implementing knowledge management (KM) is a challenge. With the aim of deriving insights for guiding future research in KM implementation, this systematic literature review, conducted on October 28, 2023, using the Scopus and Web of Science databases, examined 174 articles from 108 journals. The search, employing the terms ((framework or “maturity model” or implementation) and “knowledge management”), disregarded time constraints. The information extracted included journal details, authors, authors' countries, number of authors, research method, objectives, dimensions of frameworks or maturity models, and suggestions for future research. Descriptive statistics and content analysis were applied to the collected data, revealing that the 174 articles involved 432 authors and were distributed across 108 journals. Key findings indicate: (a) a need for more research into strategies, practices, and technology for aiding KM implementation and evaluation; and (b) the potential for testing models and frameworks in diverse contexts (country, sector, and size). In response to the analysis, a KM implementation roadmap was formulated, encompassing five stages: diagnosis, design, implementation, implementation improvement, and evaluation. This study enhances academic understanding by highlighting pertinent topics in KM implementation and identifying avenues for further investigation.

Recent advancements in leadership research emphasise the influential role of ethical leadership in shaping positive employee behaviour. However, there remains unclear the precise impact of ethical leadership on organisational performance and its interaction with knowledge creation and knowledge networks. Drawing on both the knowledge-based view and the ethical leadership literature, this study asserts a positive influence of ethical leadership on both organisational performance and knowledge creation. Furthermore, we propose that knowledge creation positively impacts knowledge networks, which, in turn, exert a positive influence on organisational performance. To validate these propositions, we employ structural equation modelling on a dataset comprising 205 Turkish firms. Our study contributes to the (ethical) leadership literature as one of the initial attempts to examine the relationship between ethical leadership and organisational performance while considering the roles of knowledge creation and knowledge networks.

In today's turbulent business environment, gaining sustainable competitive advantage requires organizations to manage knowledge capabilities effectively and use resources efficiently. The primary objective of this study is to explore the relationship among knowledge management (KM) processes, including knowledge generation, knowledge codification, and knowledge sharing, with knowledge utilization, sustainability, and organizational performance. The research mainly examines both the direct effect of KM on organizational performance and its indirect effect through sustainability and knowledge utilization. A theoretical framework is introduced and tested using data gathered from companies within the services sector in Kuwait. The results indicate that knowledge utilization and sustainability fully mediate the relationship between KM and organizational performance. Both knowledge utilization and sustainability exert direct and positive effects on organizational performance while being directly influenced by KM. Accordingly, it is suggested that the firms enhance their performance by effectively managing knowledge capabilities appropriately, utilizing knowledge, and investing in sustainability and organizational resources.