Knowledge and Process Management最新文献

Ambidexterity enables the delivery of innovative value while achieving efficiency, which can facilitate the establishment of robust foundations for start-up growth. However, the literature on this subject is limited, with a lack of complex and comprehensive analysis of critical success factors (CSFs) in the Polish start-up ecosystem. The main goal of this paper is to analyse the influence of CSFs on the ambidexterity of start-ups and to propose recommendations for theory and practice in a domestic environment. Ten hypotheses were developed and tested based on this main purpose. To undertake variable measurement, 27 different CSFs and 19 ambidexterity items were adopted. The empirical research covered 170 start-ups operating in Poland, the majority of which were beyond the seed phase. Companies were selected at random. The hypotheses were verified using a regression model, factor analysis, and the Spearman correlation coefficient. The development of ambidexterity in start-up companies depends on the conditions of the microenvironment and the ability to skilfully utilise emerging opportunities and adapt to environmental requirements. CSFs of ambidexterity include establishing strategic and formal cooperation with partners and making use of government support. In contrast, characteristics of start-up leaders, such as gender, age, and motivation, have a negligible effect on ambidexterity. The findings of this study offer valuable insights that can inform future strategic decisions in the start-up sector. This research's primary significance lies in its analysis of a hitherto unexplored phenomenon: the ambidexterity of CSFs in relation to start-ups. This has resulted in the formulation of recommendations that could shed light on the development of complex frameworks for start-ups. This framework differs from those being developed in other EU countries at this stage.

In a constantly evolving business world, the interaction between the different aspects of innovation and knowledge management is becoming increasingly important. This study addresses the underexplored impacts of open innovation, experiential knowledge management, dual-innovation implementation, and organizational memory in Latin America and the Caribbean. Through an online survey of 172 entrepreneurs and using partial least squares structural equations (PLS-SEM) the results reflected significant impacts among the study variables. The results reflect that entrepreneurs not only implement innovations by managing and assimilating knowledge, but also transfer and valorize this knowledge in the exploitation phase, thus increasing their competitiveness. The combined use of internal and external knowledge is highlighted to foster a collaborative culture that is key to the effective implementation of innovation. This study is innovative in revealing the cyclical and nonlinear nature of the open innovation process in which organizational memory is crucial. This highlights how organizational memory, transformed into transactive memory, drives a continuous cycle of open innovation strategies, facilitating the dynamic process of information acquisition, encoding, storage, and retrieval.

Based on the Unified Theory of Acceptance and Use of Technology (UTAUT), this study examines the relationship between behavioral intention in relation to artificial intelligence (AI) and the actual use of AI on knowledge management (KM) practices in organizations. Data was collected from 602 employees working in information technology departments in various Indian organizations. PROCESS macros and hierarchical regression were used to test the hypotheses. The results indicate: (i) Behavioral intention to use AI is a significant predictor of actual use of AI, (ii) performance expectancy mediates the relationship between behavioral intention and actual use of AI, (iii) actual use of AI is positively associated with KM practices and job satisfaction. The findings also suggest that effort expectancy moderates the relationship between employees' behavioral intention to use and actual use of AI by organizations. Based on the findings, theoretical and practical implications will be discussed.

This study investigates the role of sustainability orientation activities on innovation capabilities and organizational capital that determine SME performance. The research entails a quantitative method with a survey questionnaire to examine the relationships of variables in the research model. Using data collected from 450 SMEs across various sectors, our findings reveal three key insights. First, the sustainability activities, including economic and social sustainability orientation, significantly enhance SMEs' innovation capability. Second, innovation capability improves other types of organizational capital, including intellectual and learning, which subsequently transform into innovation and performance outcomes. Third, the most profound finding is that co-innovation negatively moderates the relationship between innovation performance and SME performance. Hence, this study not only enriches the existing literature but also underscores the importance of embedding sustainability into core SME strategies. It highlights the strategic significance of sustainability in enhancing competitiveness and supports the Resource-Based View (RBV) by showing that sustainability orientation boosts SMEs' innovative capacities. Notably, the negative moderating role of co-innovation sheds new insights for developing markets. SME managers should adopt human-centric, collaborative approaches with stakeholders, including businesses, universities, and governments, to foster innovation and access technological and financial resources.

The gradual increase in the average age leads to the estimate that by 2060 about 30% of the European population will be over 65 (EU). The main issue associated with an aging population is closely linked to an increase in disease incidence resulting in higher costs for national healthcare systems. One of Europe's main challenges is the increased vulnerability of its elderly population to frailty and health problems. Frailty is certainly an age-related condition, but it is not the only element to be considered. It is the result of the interaction between the aging process and multi-dimensional conditions and factors related to: physical problems, psychological situation, socio-economics, environmental factors, lifestyles, and possible chronic diseases. A variety of tools have been developed to assess frailty, and they can be applied to identify people who are at increased risk of adverse health outcomes. In this context, the aim of this paper is to analyze the frailty concept in order to identify a new approach to manage frail people and develop technological solutions to assess and monitor their health conditions. Furthermore, the paper focuses on optimizing the exchange and sharing of knowledge and clinical information professionals and between professionals and patients. The TALIsMAn project is presented as our case study, which tries to improve assistance through process reengineering and to ensure continuity of care for frail patients in an integrated ecosystem, with the support of digital health services and Business Process Management System (BPMS).

Knowledge hiding in the service sector is persistently escalating and is gaining increased attention from scholars and practitioners. This article aims to systematically review the extant literature on knowledge hiding in the service sector. Adopting the systematic literature review protocol, this review outlines the prominent theories (T), contexts (C), characteristics (C), and methodologies (M) of knowledge hiding in the service sector in line with the TCCM framework. The review unveiled that social exchange theory and conservation of resource theory have been predominantly employed to understand factors triggering knowledge hiding in the service sector. Furthermore, the review segregated the characteristics of knowledge hiding into antecedents, moderators, mediators, and outcomes. Additionally, studies on knowledge hiding in the service sector indicate a strong emphasis on Asian regions relative to other regions addressed in the literature. Besides, the review highlights the need for qualitative studies apart from quantitative ones. This review provides a “one-stop” paper to provide relevant information and an understanding of the significance of knowledge hiding in the service sector. The review findings might persuade practitioners to provide policies that curtail or discontinue knowledge hiding in the service sector. One feasible solution is to develop and implement strategies to encourage knowledge sharing and cease knowledge-hiding behaviors.