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Place-based pathways for the twin transition: the role of systemic change agents 双重转型的基于地点的途径:系统性变革动因的作用
Q2 BUSINESS Pub Date : 2023-10-10 DOI: 10.1108/cr-03-2023-0060
Luena Collini, Pierre Hausemer
Purpose The aim of this paper is to understand how systemic change agents influence the twin digital and green transitions. The authors build on agency-based theories to argue that transition pathways are influenced by a combination of place-based characteristics, the mobilisation and preferences of systemic change agents (such as local clusters), and the institutional and economic context. The conceptual framework defines the different steps of the twin transition, and it identifies how systemic change agents and geographic characteristics determine the direction and speed of the transition pathway. Design/methodology/approach This paper starts with a literature review to identify the different schools of thoughts on transition pathways and the twin transition, before developing a conceptual framework and deriving policy implications. Findings First, this paper argues that each transition involves three steps: framing, piloting and scaling. Each of these steps is driven by systemic change agents who engage local actors in trust-based collaboration, pool resources, create network effects and exchange information to source solutions for industry-level challenges. Second, the combination of place-based characteristics and the actions of local systemic change agents define the path of the transition and the new (post-transition) equilibrium. Finally, this paper sets out implications for policymakers who are interested in using systemic change agents to shape transition pathways in their local area. Research limitations/implications Further research is needed to provide robust empirical evidence from a range of territorial realities for the hypotheses in this paper. Specifically, the role of systemic change agents, such as trade associations, regional organisations, clusters or research groupings, needs to be investigated more closely. These agents can play a key role in progressing the transition because they already focus on sourcing solutions to joint challenges and opportunities by exchanging information, engaging local actors in trust-based collaboration, pooling resources and fostering network effects and critical mass. Future research should investigate how policymakers can best leverage on these crucial actors to progress or steer transitions and how this varies depending on place-based characteristics. This could include, for instance, training activities, networking and collaboration (e.g. through the European Cluster Collaboration Platform) or clearer sign-posting the key next steps required for the transition. Practical implications This paper identifies specific ways in which local actors can influence the direction and speed of transitions at each stage of the transition: at the framing stage, political entrepreneurship can be fostered through collaboration and smooth information flows between different levels of governance, at the piloting stage, commercial and social entrepreneurship require effective knowledge sharing and a wide and
本文的目的是了解系统变革动因如何影响数字化和绿色转型。这组作者以基于代理的理论为基础,论证了过渡路径受到基于地点的特征、系统性变革动因(如地方集群)的动员和偏好以及制度和经济背景的综合影响。概念框架定义了双重转型的不同步骤,并确定了系统变革动因和地理特征如何决定转型路径的方向和速度。设计/方法/方法本文首先进行文献综述,以确定关于过渡途径和双重过渡的不同思想流派,然后制定概念框架并推导政策含义。首先,本文认为每个转变都包括三个步骤:框架、试点和扩展。这些步骤中的每一步都是由系统性变革推动者推动的,这些推动者让当地参与者参与到基于信任的协作中,汇集资源,创造网络效应,并交换信息,以寻求解决行业层面挑战的解决方案。其次,基于地方的特征与当地系统性变革动因的行动相结合,定义了转型路径和新的(转型后)均衡。最后,本文阐述了对有意利用系统性变革推动者塑造当地转型路径的政策制定者的启示。研究的局限性/启示需要进一步的研究来为本文的假设提供来自一系列领土现实的强有力的经验证据。具体地说,需要更密切地调查诸如行业协会、区域组织、集群或研究小组等系统性变革推动者的作用。这些机构可以在推进转型过程中发挥关键作用,因为它们已经通过交换信息、让地方行动者参与基于信任的合作、汇集资源和促进网络效应和临界质量,专注于寻找应对共同挑战和机遇的解决方案。未来的研究应该调查决策者如何才能最好地利用这些关键行为体来推进或引导转型,以及这种情况如何根据基于地方的特征而变化。例如,这可以包括培训活动、联网和协作(例如通过欧洲集群协作平台)或更清楚地说明过渡所需的关键后续步骤。本文确定了地方行动者在转型的每个阶段影响转型方向和速度的具体方式:在框架阶段,可以通过不同级别治理之间的协作和顺畅的信息流动来促进政治创业;在试点阶段,商业和社会创业需要有效的知识共享和广泛而开放地寻求解决方案,这反过来可能需要在地方一级进行能力建设,并可以通过网络效应促进利益攸关方群体和治理级别之间的协调和有效的规模扩大。广泛利益相关者的共同承诺和资源汇集,以实现规模经济。该框架的一个重要含义是,如果几个地方正在经历平行或联合过渡,结果可能不是这些地方之间的趋同。相反,不同的地方可能选择不同的终点,它们可能以不同的速度前进。例如,在欧盟绿色和数字化转型的背景下,不太可能每个地区都过渡到类似的数字化水平,或者在可持续性方面朝着相同的方向迈出步伐。本文填补了理解系统转型如何展开以及它们的速度和方向如何受到不同利益相关者群体的影响的空白。本文发展了一个概念性框架来定义双过渡途径,并分析了影响这些途径的突出的基于地点的因素。
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引用次数: 0
Pro-Environmental values’ and consumer behavior in base of the pyramid market: Ghana 金字塔市场基础上的亲环境价值观与消费者行为:加纳
Q2 BUSINESS Pub Date : 2023-09-28 DOI: 10.1108/cr-02-2023-0026
Felicia Naatu, Ilan Alon, George Kofi Amoako, Dekuwmini Mornah
Purpose This study aims to fill the gap on proenvironmental behavior studies among consumers in bottom of the pyramid (BOP) market by examining the relationship between values, beliefs and norms among Ghanaian consumers. Design/methodology/approach A sample of 324 Ghanaian consumers (responses rate of 64%) was used to estimate the model. The data was analyzed using maximum likelihood robust approach of Lavaan package for structural equation modeling in R. Findings The findings show that there is no significant relationship between values and the new ecological worldview, which also does not affect awareness of environmental consequences. However, awareness of consequences, likely based on personal experiences, significantly impacts perceived ability to reduce threats to the environment. Ghanaian consumers are mainly influenced by personal experiences with local environmental consequences that affect their perceived ability to reduce threats to their environment and their willingness to engage in proenvironmental behavior. The study supports the argument that proenvironmental behavior is the result of complex decision-making that might be influenced by a country’s economic situation, infrastructure, culture and institutions. Research limitations/implications This study focuses on a single country in Africa. More studies are needed among other base of the pyramid countries, and in comparison to developed countries’ consumers. Originality/value The study adds to the limited knowledge regarding sustainable consumption in the neglected context of the bottom of the pyramid market.
本研究旨在通过考察加纳消费者的价值观、信仰和规范之间的关系,填补金字塔底部(BOP)市场中消费者亲环境行为研究的空白。设计/方法/方法采用324名加纳消费者(回复率为64%)的样本来估计模型。研究结果表明,价值观与新生态世界观之间不存在显著的相关关系,也不影响环境后果意识。然而,可能基于个人经验的对后果的认识会显著影响减少对环境威胁的感知能力。加纳消费者主要受到当地环境后果的个人经历的影响,这些经历影响了他们减少环境威胁的感知能力和参与环保行为的意愿。这项研究支持这样一种观点,即亲环境行为是复杂决策的结果,可能受到一个国家的经济状况、基础设施、文化和制度的影响。本研究的重点是非洲的一个国家。需要对金字塔底部的其他国家进行更多的研究,并与发达国家的消费者进行比较。独创性/价值该研究增加了关于金字塔底层市场中可持续消费的有限知识。
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引用次数: 0
The resilience of German regions facing the crisis in 2008/2009: the effects of innovation, specialisation, qualifications and sectoral structure 2008/2009年面临危机的德国地区的弹性:创新、专业化、资格和部门结构的影响
Q2 BUSINESS Pub Date : 2023-09-18 DOI: 10.1108/cr-07-2022-0109
Fatih Celebioglu, Thomas Brenner
Purpose The purpose of this paper is to explain the effects of innovation, specialisation, qualifications and sectoral structure on the resilience of German regions (municipal level) facing the Great Recession in 2008/2009. Design/methodology/approach To calculate the effects of various variables on the resilience of German regions against the Great Recession, the authors use quantile regressions. To measure resilience, the authors create a number of indexes representing different parts of the economy: resistance performance index, recovery performance index, shift-share resistance index, shift-share recovery index, manufacturing resistance index, manufacturing recovery index, service resistance index and service recovery index. Findings The results of this study confirm that locations with employment growth before the crisis and with a good industry structure show better employment dynamics during and after the crisis. The authors find evidence for positive relationship between innovativeness, qualification, the share of the service sector, specialisation and resistance. The authors obtain positive results for related variety and both resistance and recovery. The share of the manufacturing sector only shows a positive relationship with recovery. Originality/value The authors expand the existing literature in three aspects: First, instead of using regions as observation units, the authors conduct the analyses on the basis of municipalities and their surroundings. By doing so, the authors reduce the modifiable area unit problem because the authors do not rely on regions defined for administrative reasons. Second, the authors apply quantile regressions to detect nonlinear effects. Third, in addition to the resilience of the whole economy, the authors also study the resilience of the manufacturing and service sectors separately and examine the resilience of the local shift effect.
本文的目的是解释创新、专业化、资格和部门结构对2008/2009年面临大衰退的德国地区(市级)弹性的影响。设计/方法/方法为了计算各种变量对德国各地区抵御大衰退的弹性的影响,作者使用了分位数回归。为了衡量弹性,作者创建了一些代表经济不同部分的指数:阻力绩效指数、恢复绩效指数、偏移份额阻力指数、偏移份额恢复指数、制造业阻力指数、制造业恢复指数、服务业阻力指数和服务业恢复指数。研究结果证实,危机前就业增长和产业结构良好的地区在危机期间和危机后的就业动态更好。作者发现了创新、资质、服务业份额、专业化和阻力之间存在正相关关系的证据。对相关品种的抗性和恢复性均取得了积极的结果。制造业的份额只显示出与复苏呈正相关。原创性/价值作者从三个方面对已有文献进行了拓展:一是不再以区域为观察单位,而是以城市及其周边环境为分析对象;通过这样做,作者减少了可修改的面积单位问题,因为作者不依赖于因管理原因而定义的区域。其次,作者应用分位数回归来检测非线性效应。第三,除了整体经济的弹性外,笔者还分别研究了制造业和服务业的弹性,并考察了局部转移效应的弹性。
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引用次数: 0
The competitiveness of Portugal: views from the market 葡萄牙的竞争力:来自市场的观点
Q2 BUSINESS Pub Date : 2023-09-12 DOI: 10.1108/cr-02-2023-0031
Gustavo Silva, Leandro F. Pereira, José Crespo Carvalho, Rui Vinhas da Silva, Ana Simoes
Purpose This study aims to conduct a pertinent assessment of the concept of business competitiveness and how Portugal can progress in that field, for the sake of becoming a more sustainable and wealth-creator economy. Design/methodology/approach The research was elaborated with 65 in-depth interviews with expert persons from the Portuguese business ecosystem, who were asked to reflect on the state of the economy and competitiveness of the country. Findings There is much room for improvement in almost all areas of activity, in particular by promoting an innovative, value-adding and exporting private sector and a lighter and more efficient public sector. The conclusions point to modernisation of the Portuguese economy as a way of making it more competitive in a highly competitive and demanding global scenario. Originality/value To the best of the authors’ knowledge, it is the first time that a reflection with experts of the local Portuguese economy has been carried out, especially after a difficult period of COVID.
本研究旨在对商业竞争力的概念以及葡萄牙如何在该领域取得进展进行相关评估,以成为一个更具可持续性和创造财富的经济体。该研究通过对葡萄牙商业生态系统的65位专家进行深入访谈,详细阐述了他们对国家经济状况和竞争力的看法。几乎所有活动领域都有很大的改进余地,特别是通过促进创新、增值和出口的私营部门和更轻和更有效率的公共部门。报告的结论指出,葡萄牙经济的现代化是使其在竞争激烈、要求苛刻的全球环境中更具竞争力的一种方式。据作者所知,这是第一次与葡萄牙当地经济专家进行反思,特别是在经历了COVID的困难时期之后。
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引用次数: 0
The role of clusters as collective actors in the energy transformation: the case of Mazovia Cluster ICT 集群作为集体行动者在能源转型中的作用:以马佐维亚集群ICT为例
IF 2.9 Q2 BUSINESS Pub Date : 2023-09-12 DOI: 10.1108/cr-05-2023-0114
Anna Lis, Artur Radzio
PurposeThis paper aims to show the possibilities of implementing the idea of sustainability in the context of energy transformation using the concept of an industrial cluster. The implementation of the idea of sustainability is of particular importance from the perspective of the functioning of the meta-organisations involved in the implementation and promotion of decarbonisation processes. Industrial clusters, as collective actors initiating collective actions and providing complex governance structures, seem to have a great fit with regard to the needs of disseminating and implementing the idea of sustainable development, also in conjunction with energy development.Design/methodology/approachEmpirical evidence is derived from a case study of Mazovia Clustes ICT (MC ICT). Based on the experience of this cluster, this study wants to show the evolution of the industrial cluster through the prism of its growing activity in supporting energy transition. The authors conducted the research in the period 2022–2023 using in-depth personal interviews and an analysis of the secondary data. The primary technique for data analysis and interpretation was conventional qualitative content analysis.FindingsAs a result of this study, the authors have distinguished three main areas of cluster activity covering the strategic, operational/project and institutional levels. Within the first area, the cluster’s efforts focused on the development of a strategy and involvement in lobbying and co-legislating. The second area refers to the cluster’s activity in the carrying out of national and transnational projects on the creation and implementation of various energy solutions. The activities undertaken in the third area include support for the development of start-ups in the field of energy and involvement in the launch of an energy cluster and the development of distributed energy in Poland. Although the strategic and operational/project levels are characterised by a commonality of activities and goals, there is additionally a commonality of interests at the institutional level.Research limitations/implicationsThis paper has its limitations, which primarily relate to the small research sample (the choice of a case study as the main research strategy) and the methods used (qualitative research). Therefore, it is impossible to generalise the results to the entire population of clusters.Practical implicationsThis paper has considerable practical value, as the results of this study may be relevant for public authorities interested in implementing energy transition through industrial clusters. The activities described can also be a source of inspiration for other clusters interested in shaping pro-environmental attitudes.Social implicationsThe cluster’s activities are closely linked to the three pillars of sustainable development, including the social pillar. The solutions developed within the cluster in the context of energy development are aimed not
目的本文旨在利用产业集群的概念,展示在能源转型背景下实施可持续发展理念的可能性。从参与脱碳过程实施和促进的元组织的运作角度来看,可持续性理念的实施尤为重要。产业集群作为发起集体行动和提供复杂治理结构的集体行动者,似乎非常适合传播和实施可持续发展理念以及能源发展的需要。设计/方法/方法经验证据来源于Mazovia Clustes ICT(MC ICT)的案例研究。基于该集群的经验,本研究希望通过其在支持能源转型方面不断增长的活动来展示产业集群的演变。作者在2022年至2023年期间进行了这项研究,使用了深入的个人访谈和对二次数据的分析。数据分析和解释的主要技术是传统的定性内容分析。研究结果作为这项研究的结果,作者区分了集群活动的三个主要领域,包括战略、运营/项目和机构层面。在第一个领域,该小组的工作重点是制定一项战略,并参与游说和共同立法。第二个领域是该小组在执行关于制定和实施各种能源解决方案的国家和跨国项目方面的活动。在第三个领域开展的活动包括支持发展能源领域的初创企业,参与启动能源集群和在波兰开发分布式能源。尽管战略和运营/项目层面的特点是活动和目标的共同性,但在机构层面也存在利益的共同性。研究局限性/含义本文有其局限性,主要与小研究样本(选择案例研究作为主要研究策略)和使用的方法(定性研究)有关。因此,不可能将结果推广到整个集群。实际意义本文具有相当的实际价值,因为本研究的结果可能与有兴趣通过产业集群实施能源转型的公共当局有关。所描述的活动也可以成为其他有兴趣形成环保态度的集群的灵感来源。社会影响该集群的活动与可持续发展的三大支柱,包括社会支柱密切相关。该集群在能源发展背景下制定的解决方案不仅旨在提高能源效率和保护环境,而且旨在扩大社会福利。独创性/价值本文将产业集群概念与能源转型背景下的可持续发展理念联系起来,为产业集群概念的发展做出了额外贡献。此外,它还将产业集群的案例与能源集群这一非常新鲜但描述不周的概念相结合,为集群合作的相关问题提供了新的视角。
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引用次数: 0
“Agentic” cluster aggression: KIBS auditors and law firms as key tax haven drivers “代理”集群攻击:KIBS审计师和律师事务所是主要的避税天堂驱动者
IF 2.9 Q2 BUSINESS Pub Date : 2023-08-25 DOI: 10.1108/cr-07-2023-0159
P. Cooke
PurposeThe purpose here is to show how the “shadow” economy has grown in scale and impetus in recent years, though even before modern times it has been present (e.g. the City of London, Shaxson, 2011) since at least the middle ages. The reasons for this have become complicated, but we can identify some “deep structures” that are common. Firstly, “globalisation” made it easier for multinationals to escape national regulatory regimes. Secondly, one of the ways neoliberal trading regulations allowed such actors to augment their assets was by means of what they initially called “transfer-pricing” but which now is officially known as “profit shifting” through tax havens. Thirdly, the growth in international trade in legal and illegal ways caused money laundering – even by otherwise respectable banks – to grow across borders. Conversely, from the supply-side, tax haven status was increasingly accessed by jurisdictions that sought to achieve economic growth by supplying tax haven services, both Delaware and Ireland as exemplars of a “developmental” fiscal policy.Design/methodology/approachThis paper adopts a “pattern recognition” design, an approach that is abductive, meaning interpretive, as shown in the observation that explanation can be valid or reliable without direct observation. This is shown in the indirect observation that “rain fell because the terrace has puddles” or “ancient glaciers once carved this valley”.FindingsReviewing the European Union’s (EU) list of non-co-operating jurisdictions in support of the OECD’s review of base erosion and profit-shifting activity, Collin concluded the EU’s listing “moved the needle” somewhat but was only a modest success. This is because of its reluctance to sanction its own members or large economies like the USA. Data on foreign direct investment and offshore banking assets suggest listed jurisdictions did not suffer notably from being named and shamed. In all cases studied, this contribution found legally damaging, fraudulent, conflict of interest and corrupt practice activities everywhere.Originality/valueThe originality is found in three spheres. Firstly, the pattern recognition method was vindicated in yielding hard to research results. Secondly, the “assemblage-thirdspace” theory was found advantageous in demonstrating the uneven geography of tax haven clusters and their common history in turbocharging economic development. Finally, the empirics showed the ruses executed by cluster members in tax havens to circumvent the law from global management consultancies to micro-firms consisting of tax lawyers and other experts interacting in knowledge supply chains of dubious morality.
目的这里的目的是展示近年来“影子”经济的规模和动力是如何增长的,尽管即使在现代之前(例如伦敦金融城,Shaxson,2011),它至少从中世纪就已经存在了。造成这种情况的原因已经变得复杂,但我们可以确定一些常见的“深层结构”。首先,“全球化”使跨国公司更容易逃离国家监管制度。其次,新自由主义贸易法规允许这些行为者增加资产的方式之一是通过他们最初称之为“转移定价”的方式,但现在正式称之为通过避税天堂的“利润转移”。第三,国际贸易以合法和非法方式增长,导致洗钱——即使是受人尊敬的银行——跨境增长。相反,从供应方面来看,寻求通过提供避税天堂服务实现经济增长的司法管辖区越来越多地获得避税天堂地位,特拉华州和爱尔兰都是“发展性”财政政策的典范。设计/方法论/方法本文采用了“模式识别”设计,这是一种溯因的方法,意思是解释性的,正如观察到的那样,解释在没有直接观察的情况下是有效或可靠的。间接观察表明,“下雨是因为露台上有水坑”或“古老的冰川曾经雕刻过这个山谷”,科林总结说,欧盟的上市在一定程度上“起到了推动作用”,但只是取得了适度的成功。这是因为它不愿制裁自己的成员国或美国等大型经济体。有关外国直接投资和离岸银行资产的数据表明,上市司法管辖区并没有因被点名和羞辱而受到明显影响。在所研究的所有案件中,这一贡献发现法律上的破坏性、欺诈性、利益冲突和腐败行为无处不在。独创性/价值独创性存在于三个方面。首先,模式识别方法在难以取得的研究成果中得到了验证。第二,“组合第三空间”理论有利于展示避税天堂集群的不均衡地理及其在推动经济发展中的共同历史。最后,经验显示了避税天堂集群成员为规避法律而实施的策略,从全球管理咨询公司到由税务律师和其他专家组成的微型公司,这些专家在道德可疑的知识供应链中互动。
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引用次数: 0
A game theory-based analysis of merchants’ mobile payment adoption using hybrid SEM-neural network approach 基于博弈论的基于sem -神经网络混合方法的商家移动支付采用分析
IF 2.9 Q2 BUSINESS Pub Date : 2023-08-15 DOI: 10.1108/cr-04-2023-0074
Babak Naysary
PurposeDriven by the evidence from the literature on the significance of mobile (m-)payment in economic growth and productivity and at the same time the relative dismal adoption of this service, the purpose of present paper is to elucidate the merchants’ m-payment adoption from the perspective of trust, drawing upon the game theory framework, in the Malaysian context.Design/methodology/approachAn online survey consisting of 302 respondents was carried out to investigate the impact of trust and opportunism on merchants’ perceived trustworthiness using a two-staged structural equation modeling–neural network approach to determine the significance and relative importance of variables. This study also applies a game-theoretic approach to analyze the impact of trust on the relationship between merchants and m-payment service providers.FindingsThe results indicate a positive and statistically significant relationship between merchant trust, merchant opportunism and perceived trustworthiness, and a statistically significant negative relationship was found between m-payment provider opportunism and perceived trustworthiness. The findings from the prisoner’s dilemma two-player model indicate that the scenarios of mutual trust and mutual opportunism as paradigmatic of cooperation and defection produce the best and worse outcomes, respectively. An intriguing result was the positive impact of merchant opportunism on perceived trustworthiness, which indicates a very calculative orientation of merchants in m-payment contracting.Originality/valueTo the best of the authors’ knowledge, this is among the first attempts to propose a game theory approach to the interaction between merchants and m-payment providers under the framework of trust and opportunism. A game theory study in the context of m-payment adoption can contribute to the theoretical literature by providing insights into the decision-making processes of merchants. By incorporating trust and opportunism into the game theory model, we can gain a better understanding of how they affect the decision-making process and overall adoption rates. The conclusions and implications provide useful insights for managers of both m-payment platforms and merchants in this relational exchange. The results of the present research can provide insights into the factors that influence merchant decisions and guide them toward suitable partnerships for successful adoption and can guide authorities for policy interventions and supporting adoption efforts.
基于文献中关于移动支付对经济增长和生产力的重要性的证据,以及对这项服务的相对惨淡的采用,本论文的目的是从信任的角度出发,借鉴博弈论框架,在马来西亚背景下阐明商家对移动支付的采用。设计/方法/方法一项由302名受访者组成的在线调查使用两阶段结构方程建模-神经网络方法来确定变量的重要性和相对重要性,以调查信任和机会主义对商家感知可信度的影响。本研究亦运用博弈论的方法分析信任对商家与移动支付服务提供者之间关系的影响。结果表明,商家信任、商家机会主义与感知可信度之间存在显著的正相关关系,而移动支付提供商机会主义与感知可信度之间存在显著的负相关关系。囚徒困境双参与者模型的研究结果表明,相互信任和相互机会主义作为合作和背叛的范例分别产生了最佳和最差的结果。一个有趣的结果是,商家机会主义对感知的可信度产生了积极影响,这表明商家在移动支付合同中具有非常谨慎的倾向。原创性/价值据作者所知,这是第一次尝试在信任和机会主义的框架下,用博弈论的方法来研究商家和移动支付提供商之间的互动。在移动支付采用的背景下进行博弈论研究可以通过深入了解商家的决策过程来促进理论文献的发展。通过将信任和机会主义纳入博弈论模型,我们可以更好地理解它们如何影响决策过程和总体采用率。这些结论和启示为移动支付平台的管理者和商家在这种关系交换中提供了有用的见解。本研究的结果可以深入了解影响商人决策的因素,并指导他们建立适当的伙伴关系,以成功采用,并可以指导当局进行政策干预和支持采用工作。
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引用次数: 0
Historical effect of verified purchases and ordinary users’ testimonials on the sales rank of experience and search goods 验证购买和普通用户评价对体验和搜索商品销售排名的历史影响
IF 2.9 Q2 BUSINESS Pub Date : 2023-08-03 DOI: 10.1108/cr-11-2022-0173
Ali Sajedikhah, Hossein Rezaei Dolatabadi, A. Shahin
PurposeThis study aims to investigate the extent and pattern of the influence of one of the most important decision-making tools in the context of social commerce. This study demonstrates how much customer testimonials (including verified purchases and ordinary users) can influence the sales rank of experience and search goods.Design/methodology/approachThe data were collected by text mining and performing a content analysis on the XML documents of Web pages and processing them. For search goods, 22,311 opinions were recorded regarding 95 mobile phones. Additionally, for experience goods, 67,817 opinions were recorded regarding 162 books in the Amazon online store. The data were analyzed by functional regression method in longitudinal data analysis.FindingsIn terms of importance, the opinions and recommendations of verified purchases had a 60% greater impact on the sales rank of experience goods than the opinions and recommendations of ordinary users. In search goods, the opinions of ordinary users had a greater impact than the opinions of verified purchases. The historical effect of the opinions of ordinary users at the end of the review period on sales rank was evident, while the historical effect of the verified purchase viewpoints during the review period had a nonlinear curve. The results showed that it was necessary to increase the volume of comments to increase their reliability in experience goods.Practical implicationsMeasuring the effect of customer testimonials helps the managers of retail websites design algorithms and online suggestion systems, thereby improving the sales of their products by providing information desired by customers.Social implicationsIndividuals can be a source of information and influence the buying decision process of others by sharing their experiences. This issue helps reduce the purchase risk and explains the importance of interaction and sharing the customer’s experience.Originality/valueAnalyzing the impact of customer testimonials by separating verified purchases and ordinary users is one of the advantages of this study. The quantitative estimation of the impact of recommendations and the provision of a model of their historical effect is one of the approaches not addressed in similar studies.
目的本研究旨在探讨社交商务背景下最重要的决策工具之一的影响程度和模式。本研究证明了顾客评价(包括验证购买和普通用户)对体验和搜索商品销售排名的影响程度。设计/方法/方法通过文本挖掘收集数据,并对Web页面的XML文档进行内容分析和处理。在搜索商品方面,95部手机共收到2.2311万条意见。此外,在体验商品方面,亚马逊在线商店对162种图书记录了67,817条意见。采用纵向数据分析中的函数回归方法对数据进行分析。在重要性方面,验证购买的意见和推荐对体验商品销售排名的影响比普通用户的意见和推荐大60%。在搜索商品中,普通用户的意见比验证购买的意见有更大的影响。评审期末普通用户意见对销售排名的历史影响是明显的,而评审期内验证过的购买观点的历史影响呈非线性曲线。结果表明,有必要增加评论的数量,以提高他们在体验商品的可靠性。实际意义衡量顾客评价的效果有助于零售网站的管理者设计算法和在线建议系统,从而通过提供顾客所需的信息来提高产品的销售。社会影响个人可以成为信息的来源,并通过分享他们的经验来影响他人的购买决策过程。这个问题有助于降低购买风险,并解释了互动和分享客户体验的重要性。独创性/价值通过分离验证购买和普通用户来分析客户评价的影响是本研究的优势之一。对建议的影响进行定量估计并提供其历史影响的模型是类似研究中未涉及的方法之一。
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引用次数: 0
Toward a cashless society: assessing the acceptance of Bahrain BenefitPay using TAM and SEM 迈向无现金社会:使用TAM和SEM评估巴林BenefitPay的接受度
IF 2.9 Q2 BUSINESS Pub Date : 2023-07-25 DOI: 10.1108/cr-12-2022-0184
Y. Albastaki
PurposeThe purpose of this paper is to explore how the technology acceptance model (TAM) and structural equation modeling (SEM) might be used to assess customer acceptance of financial apps aiming at paving the road for enabling a cashless society in the Kingdom of Bahrain.Design/methodology/approachUsing a convenience sample of 600 users of the BenefitPay app in the Kingdom of Bahrain, this study used the quantitative research approach to obtain 427 usable responses. Following a descriptive study to establish a framework for the data and a subsequent inferential analysis using SEM with confirmatory factor analysis, the research hypotheses were tested.FindingsThe results of this study back up what is claimed in the TAM theory literature, which shows that banking customers in the Kingdom of Bahrain who use e-payment methods are more likely to use BenefitPay if it is both easy to use and useful. BenefitPay systems behavioral intention to use was also highly influenced by aspects like ease of use and usefulness, which enable the development of cashless societies.Research limitations/implicationsThis research work contribution is described through exploring how a cashless society is developed using electronic apps by studying the case of the Kingdom of Bahrain. The Kingdom of Bahrain is unique, and hence the knowledge obtained from studying it cannot be applied mechanically to any other nation. Instead, the paper seeks to explain the motivations behind Bahrain’s move toward a cashless society, to analyze the difficulties and potential benefits of this transition and to spark much-needed conversations on how having less cash or none would affect the economies. Bahrain’s BenefitPay systems can be seen as a current pushing force toward cashless society; thus, understanding how people in the Kingdom of Bahrain adopt e-payment techniques is vital.Originality/valueThe TAM conceptual model is experimentally validated in this study using cutting-edge methods like SEM with value creation for banking sector management, making it stand out from similar research. This research may prove useful in laying the groundwork for a cashless society in the Kingdom of Bahrain by analyzing the key elements that affect the BenefitPay app.
目的本文的目的是探讨如何使用技术接受模型(TAM)和结构方程建模(SEM)来评估客户对金融应用程序的接受程度,这些应用程序旨在为巴林王国实现无现金社会铺平道路。设计/方法/方法使用巴林王国600名BenefitPay应用程序用户的便利样本,本研究采用定量研究的方法获得427个可用的应答。在建立数据框架的描述性研究以及随后使用SEM和验证性因素分析的推断分析之后,对研究假设进行了检验。发现这项研究的结果支持了TAM理论文献中的说法,该文献表明,巴林王国使用电子支付方式的银行客户更有可能使用BenefitPay,如果它既易于使用又有用。BenefitPay系统的行为使用意愿也受到易用性和有用性等方面的高度影响,这些方面使无现金社会得以发展。研究局限性/含义通过研究巴林王国的案例,探索如何使用电子应用程序发展无现金社会,来描述这项研究工作的贡献。巴林王国是独一无二的,因此从学习中获得的知识不能机械地应用于任何其他国家。相反,该论文试图解释巴林迈向无现金社会背后的动机,分析这一转变的困难和潜在好处,并引发急需的对话,讨论现金减少或没有现金将如何影响经济。巴林的BenefitPay系统可以被视为当前无现金社会的推动力;因此,了解巴林王国人民如何采用电子支付技术至关重要。独创性/价值本研究使用SEM等尖端方法对TAM概念模型进行了实验验证,为银行业管理创造了价值,使其在类似研究中脱颖而出。通过分析影响BenefitPay应用程序的关键因素,这项研究可能有助于为巴林王国的无现金社会奠定基础。
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引用次数: 1
Carbon dioxide emissions and the economic growth: competitiveness and economic development view 二氧化碳排放与经济增长:竞争力与经济发展观
IF 2.9 Q2 BUSINESS Pub Date : 2023-07-24 DOI: 10.1108/cr-04-2023-0087
Allam Hamdan
PurposeThis study aims to shed light on the experience of the United Arab Emirates (UAE) in balancing three main pillars: the environmental criteria, the reduction of CO2 emissions and the economic growth. Based on the environmental Kuznets curve (EKC) framework, it will assess the causal relationship between economic indicators such as gross domestic product (GDP) per capita, trade openness and energy use and environmental indicators such as CO2 emissions.Design/methodology/approachThe analysis relies on a period of 40 years (1981–2020) where data is extracted from the World Bank database. This study uses the unit root test for time series stationarity, the optimal lag length test, the “Johansen” test for co-integration and the vector error correction model.FindingsThe paper concludes to two major findings. On a short-term basis, CO2 emissions and economic indicators are negatively correlated, whereas on a long-term basis, there is no association between CO2 emissions and economic indicators in the UAE.Research limitations/implicationsThe research ends with important recommendations. It illustrates the importance of rationalizing the use of primary resources and the necessity to embrace successful and efficient policies in the energy production.Practical implicationsMore specifically, UAE is urged to address the problem of CO2 emissions in the electricity sector and increase awareness of the use of environmentally friendly processes in the transport and industrial sectors. While setting their economic agendas, UAE are encouraged to meet environmental criteria and invest in renewable energy projects such as “Shams 1”, the largest solar power plant outside of Spain and the USA.Originality/valueThe current study is significant in its research on the environmental impact of economic development, trade openness and energy use policies in the UAE. It uses CO2 emissions as an environmental proxy and evaluates the environmental policies adopted in the UAE to reduce its impact.
本研究旨在揭示阿拉伯联合酋长国(UAE)在平衡三个主要支柱方面的经验:环境标准,减少二氧化碳排放和经济增长。它将根据环境库兹涅茨曲线(EKC)框架,评估人均国内生产总值(GDP)、贸易开放程度和能源使用等经济指标与二氧化碳排放等环境指标之间的因果关系。设计/方法/方法本分析基于40年(1981-2020年)的数据,数据摘自世界银行数据库。本研究采用时间序列平稳性的单位根检验、最优滞后长度检验、协整的“约翰森”检验和向量误差修正模型。这篇论文总结了两个主要发现。从短期来看,二氧化碳排放量与经济指标呈负相关,而从长期来看,阿联酋的二氧化碳排放量与经济指标之间没有关联。研究的局限性/意义研究最后提出了重要的建议。它说明了使初级资源的使用合理化的重要性以及在能源生产方面采取成功和有效政策的必要性。更具体地说,敦促阿联酋解决电力部门的二氧化碳排放问题,并提高对运输和工业部门使用环境友好过程的认识。在制定经济议程的同时,鼓励阿联酋满足环境标准并投资可再生能源项目,如“Shams 1”,这是西班牙和美国以外最大的太阳能发电厂。原创性/价值本研究在阿联酋经济发展、贸易开放和能源使用政策对环境的影响方面具有重要意义。它使用二氧化碳排放量作为环境指标,并评估阿联酋为减少其影响而采取的环境政策。
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引用次数: 0
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Competitiveness Review
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