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Unravelling the interplay of authentic leadership, emotional intelligence, cultural intelligence and psychological well-being 揭示真实领导力、情商、文化智商和心理健康之间的相互作用
Q3 Psychology Pub Date : 2023-09-27 DOI: 10.4102/sajip.v49i0.2095
Bianca Els, Melissa Jacobs
Orientation: Organisations are met with many challenges specifically effective leadership of employees. The role of authentic leadership (AL) in the relationship between emotional intelligence (EQ), cultural intelligence (CQ), and psychological well-being (PWB) can add valuable insights to organisations. Research purpose: The study’s focus was to understand the relationships between EQ, AL, CQ, and PWB. Furthermore, it sought to explore the mediating effect AL has in the proposed model. Motivation for the study: Developing well-rounded leaders and managers to adopt an AL style, can increase positive outcomes for employees and organisations. Research approach/design and method: A quantitative cross-sectional survey design was used to collect the data from a sample of 279 managers in South African organisations. The study employed structural equation modelling (SEM) to analyse the data and test hypotheses. Main findings: The study’s findings indicated that the proposed model fit well and showed positive connections between AL, EQ, CQ, and PWB. Additionally, the research revealed that AL played a mediating role in the relationships between EQ, CQ, and PWB. Practical/managerial implications: The findings showed that employing an AL style in the workplace can be strengthened by the development of EQ, CQ, and PWB practices and interventions. Contribution/value-add: This study contributes to the deeper understanding of the integrative connections between AL, EQ, CQ, and PWB for managers.
定位:组织面临着许多挑战,特别是员工的有效领导。在情绪智力(EQ)、文化智力(CQ)和心理健康(PWB)之间的关系中,真实领导力(AL)的作用可以为组织增加有价值的见解。研究目的:本研究的重点是了解情商、人工智能、CQ和PWB之间的关系。此外,它试图探索AL在所提出的模型中的中介作用。研究动机:培养全面发展的领导者和管理者采用人工智能风格,可以为员工和组织增加积极的结果。研究方法/设计和方法:采用定量横断面调查设计,从南非组织的279名经理样本中收集数据。本研究采用结构方程模型(SEM)对数据进行分析和假设检验。主要发现:本研究的结果表明,所提出的模型拟合良好,并显示了人工智能、情商、文商和PWB之间的正相关关系。此外,本研究还发现,人工智能在情商、文商和工作能力之间的关系中起中介作用。实践/管理启示:研究结果表明,在工作场所采用人工智能风格可以通过情商、文商和PWB实践和干预的发展得到加强。贡献/增值:本研究有助于管理者对人工智能、情商、文商和工作能力之间的整合关系有更深入的了解。
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引用次数: 0
Moderating effects of personal resources on work engagement and work-family conflict 个人资源对工作投入和工作-家庭冲突的调节作用
Q3 Psychology Pub Date : 2023-09-14 DOI: 10.4102/sajip.v49i0.2052
Anthony G. Balogun
Orientation: There is a growing concern about the dark side of work engagement. Recent research has shown that employees who are highly engaged at work are more likely to suffer from high work–family conflict. As employees’ engagement is highly valuable to organisations, it would be useful to identify variables that mitigate this negative impact so that both employees and the organisation can benefit from this positive work behaviour. Research purpose: The study examined the moderating roles of work-family conflict self-efficacy and resilience on the relationship between work engagement and work-family conflict among female nurses in Nigeria. Motivation for the study: While prior research has established that work engagement is associated with higher work-family conflict, less research attention has been paid on the factors that can moderate or buffer this relationship. This study was therefore conducted in response to calls for empirical research on the potential moderators between engagement and work-family conflict. Research approach/design and method: The study used a cross-sectional survey approach to gather data from a sample comprising 233 female nurses in four public hospitals in Ondo State, Nigeria. They responded to measures of work-family conflict, work engagement, work-family conflict self-efficacy and resilience. The study hypotheses were tested using moderated regression statistics. Main findings: Findings indicated that work engagement positively predicted work-family conflict. Work–family conflict self-efficacy and resilience buffer the positive relationship between work engagement and work-family conflict. Practical/managerial implications: These findings implicate the need for intervention programmes that would enhance self-efficacy and resilience among female nurses in Nigeria. Contribution/value-add: This study is one of the first to examine the moderating roles of personal resources such as work-family conflict self-efficacy and resilience on the relationship between work engagement and work-family conflict within the framework of conservation of resources theory.
定位:人们越来越关注工作投入的阴暗面。最近的研究表明,在工作中高度投入的员工更有可能遭受高度的工作与家庭冲突。由于员工的敬业度对组织非常有价值,因此确定减轻这种负面影响的变量将是有用的,这样员工和组织都可以从这种积极的工作行为中受益。研究目的:考察尼日利亚女护士工作家庭冲突自我效能感和心理弹性对工作投入与工作家庭冲突关系的调节作用。研究动机:虽然先前的研究已经确定工作投入与较高的工作-家庭冲突有关,但研究很少关注可以调节或缓冲这种关系的因素。因此,本研究是为了响应对敬业度与工作-家庭冲突之间潜在调节因素的实证研究的呼吁而进行的。研究方法/设计和方法:本研究采用横断面调查方法,从尼日利亚翁多州四所公立医院的233名女护士样本中收集数据。他们对工作-家庭冲突、工作投入、工作-家庭冲突自我效能感和恢复力的测量有反应。采用适度回归统计对研究假设进行检验。研究发现:工作投入对工作家庭冲突有正向预测作用。工作-家庭冲突自我效能感和弹性缓冲了工作投入与工作-家庭冲突的正向关系。实际/管理意义:这些发现暗示需要干预方案,以提高尼日利亚女护士的自我效能感和适应能力。贡献/增值:本研究首次在资源保护理论框架下,考察了个人资源如工作家庭冲突、自我效能感和弹性对工作投入与工作家庭冲突关系的调节作用。
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引用次数: 0
Assessing compassion satisfaction, compassion fatigue, stress and job satisfaction among nurses 护士同情心满意度、同情心疲劳、压力和工作满意度的评估
IF 2.1 Q3 Psychology Pub Date : 2023-08-08 DOI: 10.4102/sajip.v49i0.2082
E. Shdaifat
Orientation: Nurses experience occupational risks, including compassion fatigue and satisfaction with patient care, which could affect the quality of care provided.Research purpose: This study examined the prevalence of compassion satisfaction (CS), burnout, secondary traumatic stress (STS), stress, and job satisfaction (JS) among nurses. Furthermore, this study aimed to determine the predictors of nurses’ professional quality of life (ProQOL).Motivation for the study: This study aimed to inform policymakers about nurse well-being, improve working conditions, and provide valuable insights into quality of life.Research approach/design and method: A cross-sectional study was conducted with 347 nurses from a teaching hospital in eastern Saudi Arabia. Data were collected using three scales: ProQOL, Nursing Stress Scale and the Job Satisfaction Scale.Main findings: The mean scores for CS, burnout, STS, nursing stress and JS were 38.1, 12.1, 23.0, 38.4 and 91.8, respectively. Predictors of CS included experience (≥ 26 years), stress and JS. Female gender, stress and JS were predictors of burnout. Nursing stress and JS were predictors of STS.Practical/managerial implications: The results of this study enhance policymakers understanding of ProQOL and contribute to improving nurses’ working conditions. Policymakers can provide the necessary support and ensure that nurses have the resources for optimal patient care.Contribution/value-add: This study addresses the gap in international comparative research on worker quality of life in developing countries and the Gulf Cooperation Council region, offering valuable insights into its dynamics and influences. This enhances our understanding of the critical aspects of workers’ well-being.
取向:护士经历职业风险,包括同情疲劳和对病人护理的满意度,这可能会影响所提供的护理质量。研究目的:本研究考察护士同情心满意度(CS)、职业倦怠、继发性创伤应激(STS)、压力和工作满意度(JS)的流行程度。此外,本研究旨在确定护士职业生活质量(ProQOL)的预测因素。研究动机:本研究旨在为政策制定者提供有关护士福祉的信息,改善工作条件,并为生活质量提供有价值的见解。研究方法/设计和方法:对沙特阿拉伯东部一家教学医院的347名护士进行了横断面研究。采用ProQOL、护理压力量表和工作满意度量表收集数据。主要发现:护理压力、倦怠、STS、护理压力、JS的平均得分分别为38.1分、12.1分、23.0分、38.4分、91.8分。CS的预测因子包括经验(≥26年)、压力和JS。女性性别、压力和JS是职业倦怠的预测因子。护理压力和JS是STS的预测因素。实践/管理意义:本研究的结果增强了政策制定者对ProQOL的理解,有助于改善护士的工作条件。政策制定者可以提供必要的支持,并确保护士拥有最佳患者护理的资源。贡献/增值:本研究解决了发展中国家和海湾合作委员会区域工人生活质量国际比较研究中的差距,对其动态和影响提供了有价值的见解。这增强了我们对工人福利的关键方面的理解。
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引用次数: 0
Managerial expectations of graduate employability attributes: An empirical study 管理者对毕业生就业能力属性的期望:实证研究
IF 2.1 Q3 Psychology Pub Date : 2023-08-07 DOI: 10.4102/sajip.v49i0.2081
Marida Steurer, Leoni van der Vaart, S. Rothmann
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引用次数: 0
Promoting talent through managing mental health: The role of decent work and organisational citizenship behaviour 通过管理心理健康促进人才:体面工作和组织公民行为的作用
IF 2.1 Q3 Psychology Pub Date : 2023-08-02 DOI: 10.4102/sajip.v49i0.2057
Willie T. Chinyamurindi, M. Mathibe, C. Marange
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引用次数: 0
Mentoring in the workplace: Exploring the experiences of mentor–mentee relations 职场辅导:探索导师-学员关系的经验
IF 2.1 Q3 Psychology Pub Date : 2023-08-01 DOI: 10.4102/sajip.v49i0.2067
Jennerdene L. Rubbi Nunan, Aysha B. Ebrahim, Marius W. Stander
Orientation: The way work is performed changes continuously and mentoring is becoming more prevalent in the workplace and this rapid modification of work profiles mentoring relationships as vital.Research purpose: This study explored the mentor’s and mentee’s experiences in the same relationship at a construction firm offering a formal mentoring programme.Motivation for the study: A more comprehensive understanding of the mentoring relationship was required to aid organisations with agile and robust talent and skills development interventions.Research approach/design and method: A qualitative research design was employed and in-depth semi-structured interviews were conducted. Data were analysed in two phases: (1) direct content analysis and (2) thematic analyses. The study’s findings are singularly reported to comprehensively understand the mentoring relationship’s lived experiences.Main findings: The experiences of the mentoring relationship in a workplace context are viewed as informal, mutualistic, and context-bound. Four key themes emerged from the mentoring relational interaction: (1) positive relationship, (2) growth and enablement, (3) psychological safety, and (4) purposeful.Practical/managerial implications: The findings could assist organisations in realising the importance of mentoring relationships in mentoring programmes, as the interaction proves effective in solving pressing challenges, such as attracting and retaining talent and addressing skills gaps.Contribution/value-add: This study conceptualises the mentoring relationship from an organisational context and contributes to the limited available literature on the topic. Possible recommendations are offered to improve workplace mentoring relationships.
方向:工作执行的方式不断变化,指导在工作场所变得越来越普遍,这种工作概况的快速修改指导关系至关重要。研究目的:本研究探讨在一家提供正式师徒计划的建筑公司,导师和学员在同一关系中的经历。研究动机:需要对师徒关系进行更全面的理解,以帮助组织采取灵活、稳健的人才和技能发展干预措施。研究方法/设计与方法:采用质性研究设计,进行深度半结构化访谈。数据分析分为两个阶段:(1)直接内容分析和(2)专题分析。该研究的结果是独特的报告,以全面了解师徒关系的生活经历。主要发现:在工作环境中,师徒关系的经历被视为非正式的、互惠的和情境约束的。从师徒关系互动中出现了四个关键主题:(1)积极的关系,(2)成长和授权,(3)心理安全,(4)有目的。实践/管理意义:研究结果可以帮助组织意识到师徒关系在师徒计划中的重要性,因为这种互动被证明在解决紧迫的挑战方面是有效的,例如吸引和留住人才以及解决技能差距。贡献/增值:本研究将师徒关系从组织背景中概念化,并对该主题有限的可用文献做出了贡献。对改善职场师徒关系提出了可能的建议。
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引用次数: 0
Job crafting, flow, and job performance: A mediational analysis 工作塑造、流程和工作绩效:中介分析
IF 2.1 Q3 Psychology Pub Date : 2023-05-31 DOI: 10.4102/sajip.v49i0.1996
Boitumelo W. Makhubele, Sergio L. Peral, C. Hoole, Brandon Morgan
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引用次数: 0
Employees’ career mindsets as career capital for a digital work world orientation 员工的职业心态作为数字化工作世界导向的职业资本
IF 2.1 Q3 Psychology Pub Date : 2023-05-25 DOI: 10.4102/sajip.v49i0.2088
M. Coetzee, Nadia Ferreira, I. Potgieter
Orientation: Employees need to develop career capital for an open-minded work world orientation in an unpredictable, rapidly evolving digital-era work world in which jobs and occupational pathways have become blurred and uncertain.Research purpose: This research empirically examined the extent to which distance learning employees’ career mindsets as career capital predicted facets of their digital-era work world orientation.Motivation for the study: The construct of work world orientation is empirically under-researched and the association between employees’ career mindsets, work world awareness and competency including their higher education studies’ contribution to their work world readiness is unclear.Research approach/design and method: Data were collected from (N = 486) full-time employed open- and distance-learning undergraduate students. Regression analysis and structural equation modelling (SEM) were applied in the cross-sectional, quantitative study.Main findings: The results revealed the protean (pure challenge) career mindset as important ‘knowing why’ career capital to positively predict participants’ digital work world awareness, work world competency and work world readiness.Practical/managerial implications: The study highlighted the importance of the protean (pure challenge) career mindset in the career development learning of employees to better prepare them for the digital-era work world.Contribution/value-add: The study enriched understanding of the implicit role of employees’ ‘knowing why’ career capital in their approach-motivation towards important digital-era ‘knowing what’ career capital.
定位:在一个不可预测的、快速发展的数字时代,工作和职业道路变得模糊和不确定,员工需要为一个开放的工作世界发展职业资本。研究目的:本研究实证考察了远程教育员工的职业心态作为职业资本在多大程度上预测了他们在数字时代的工作世界取向。研究动机:工作世界取向的建构缺乏实证研究,员工的职业心态、工作世界意识和胜任力(包括高等教育对其工作世界准备的贡献)之间的关系尚不清楚。研究方法/设计和方法:数据收集于(N = 486)全日制开放和远程教育本科生。采用回归分析和结构方程模型(SEM)进行横断面定量研究。主要发现:结果显示,多变(纯挑战)的职业心态是重要的“知道为什么”的职业资本,可以积极预测参与者的数字工作世界意识、工作世界能力和工作世界准备。实践/管理意义:该研究强调了多样化(纯挑战)职业心态在员工职业发展学习中的重要性,以更好地为数字化时代的工作世界做好准备。贡献/增值:该研究丰富了对员工“知道为什么”职业资本在他们迈向重要的数字时代“知道什么”职业资本的方法动机中的隐含作用的理解。
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引用次数: 1
Transformational leadership influences on organisational justice and employee commitment in a customer service organisation 变革型领导对客户服务组织中组织公正和员工承诺的影响
Q3 Psychology Pub Date : 2023-03-29 DOI: 10.4102/sajip.v49i0.1979
Ayanda B. Khuzwayo, Aden-Paul Flotman, Jeremy Mitonga-Monga
Orientation: Organisations are facing several challenges pertaining to effective leadership, fairness and loyalty of employees. The moderating influence of transformational leadership (TL) on the relationship between justice and employee commitment is still largely unknown and needs to be explored further, especially within the customer service industry.Research purpose: The aim of this study was to determine the relationship between organisational justice and employee commitment and to examine the moderating effect of TL on the relationship between organisational justice and employee commitment in a customer service organisation.Motivation for the study: The research setting of this study is a customer service organisation. This organisation calls for a role model leadership approach, such as TL, to create a just, fair workplace and ultimately increase the level of employee commitment.Research approach/design and method: A quantitative cross-sectional survey design was used to collect the data from a sample of 111 permanently employed staff in a South African customer service organisation.Main findings: The findings indicate that TL had a significant positive relationship with organisational justice and employee commitment. Furthermore, the results indicate that TL moderated the relationship between organisational justice and employee commitment.Practical/managerial implications: The findings showed that TL could be vital as an effective leadership approach that can enhance justice perceptions and psychological attachment in the workplace.Contribution/value-add: This study contributes to the theoretical debate on TL, workplace fairness and psychological attachment by providing empirical support on the effect of TL on the relationship between justice and commitment perceptions.
定位:组织正面临着与有效领导,公平和员工忠诚有关的几个挑战。变革型领导(TL)对公平感和员工承诺之间关系的调节作用在很大程度上仍然未知,需要进一步探索,特别是在客户服务行业。研究目的:本研究的目的是确定组织公平感与员工承诺之间的关系,并考察在客户服务组织中,员工承诺对组织公平感的调节作用。研究动机:本研究的研究背景是一个客户服务组织。这个组织需要一个榜样领导的方法,如TL,创造一个公正,公平的工作场所,并最终提高员工的承诺水平。研究方法/设计和方法:采用定量横断面调查设计,从南非客户服务机构的111名永久雇员样本中收集数据。主要发现:研究发现,员工敬业度与组织公平感、员工承诺存在显著正相关。此外,研究结果还表明,组织公平感与员工承诺之间存在显著的调节作用。实践/管理启示:研究结果表明,作为一种有效的领导方法,TL可能是至关重要的,它可以增强工作场所的公平感和心理依恋。贡献/增值:本研究通过实证支持TL对公平感和承诺感知之间关系的影响,有助于对TL、工作场所公平和心理依恋的理论争论。
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引用次数: 0
Influence of employee perceptions of corporate social responsibility on affective commitment 员工对企业社会责任的认知对情感承诺的影响
IF 2.1 Q3 Psychology Pub Date : 2023-03-14 DOI: 10.4102/sajip.v49i0.2068
Orientation: The study attempted to establish the role played by different perceived corporate social responsibility (CSR) activities on the organisational commitment of employees.Research purpose: To investigate the nomological network of variables playing a role in the relationship between Perceived CSR and Affective Commitment.Motivation for the study: Understanding the contribution of perceived corporate social responsibility to the organisational commitment of employees could inform managerial attempts to facilitate positive employee attitudes.Research approach/design and methods: The current study utilised structural equation modelling to evaluate the hypothesised multivariate causal relationships in the proposed model. A convenience sample of 172 employees of a consumer goods company completed several questionnaires, including measures of Affective Commitment, Perceived CSR, Organisational Social Identity, Perceived Organisational Justice, Psychological Contract, as well as three cultural value orientations.Main Findings: The most significant finding of the study was the positive relationship between Perceived CSR and Affective Commitment. The results revealed that Perceived CSR has a positive impact on Perceived Organisational Justice and fulfilment of the Relational Psychological Contract. Both variables impacted on Organisational Social Identity, which was positively related to Affective Commitment.Practical/managerial implications: Organisations should ensure that employees are made aware of their CSR policies and activities through corporate communication. Organisations should also invest their resources in dealing with social problems that are regarded as important by employees and engage in fair human resource practices.Contribution/Value-add: Engagement in CSR activities could help retain and attract talented candidates and increase commitment and identification with the organisation.
方向:本研究试图确定不同感知的企业社会责任(CSR)活动对员工组织承诺的作用。研究目的:调查在感知的企业社会责任和情感承诺之间关系中发挥作用的变量的法理网络。研究动机:了解感知的公司社会责任对员工组织承诺的贡献,可以为管理层促进员工积极态度的尝试提供信息。研究方法/设计和方法:目前的研究利用结构方程建模来评估所提出模型中假设的多元因果关系。一家消费品公司的172名员工完成了几项问卷调查,包括情感承诺、感知社会责任、组织社会认同、感知组织正义、心理契约以及三种文化价值取向。主要发现:本研究最显著的发现是感知社会责任与情感承诺之间的正相关关系。研究结果表明,感知的企业社会责任对感知的组织公正和关系心理契约的履行有积极影响。这两个变量都影响了组织社会认同,而组织社会认同与情感承诺呈正相关。实践/管理影响:组织应确保员工通过企业沟通了解其企业社会责任政策和活动。组织还应将资源投资于处理员工认为重要的社会问题,并参与公平的人力资源实践。贡献/增值:参与企业社会责任活动有助于留住和吸引有才华的候选人,并增加对组织的承诺和认同感。
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引用次数: 0
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SA Journal of Industrial Psychology
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