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Problematising current coaching strategies from a worldview perspective 从世界观的角度探讨当前的教练策略
IF 2.1 Q3 Psychology Pub Date : 2022-12-08 DOI: 10.4102/sajip.v48i0.2034
M. Coetzee, T. Veldsman, Aletta Odendaal
Orientation: Leaders need goodness-of-fit with the context in which they are leading, and coaching is considered an effective strategy to achieve this.Research purpose: To critically problematise current dominant coaching strategies in terms of their underlying worldviews, in order to assess their potential effectiveness and relevance in enhancing context‒leadership goodness-of-fit, given the emerging context faced by leaders.Motivation for the study: The current ever-changing context of leaders requires different thinking, including with regard to coaching. The framework of the coaching landscape, with its associated building blocks, provides the conceptual framework for the review of current coaching strategies. Three dominant worldviews that have historically influenced the thinking in social sciences are employed in this review, namely Newtonian, general systems theory and complexity or chaos (second-order systemic thinking).Research approach/design and method: This was a critical conceptual study aimed at problematising the worldviews informing the currently dominant coaching strategies.Main findings: The problematising of the worldviews underlying the dominant coaching strategies revealed that these strategies are not always informed by a worldview congruent with that demanded by the qualities and features of the world that leaders currently face. There is a pressing need for a coaching strategy informed by a complexity or chaos (second-order systemic) worldview, which better meets the emerging contextual demands and requirements imposed on leaders in practice.Practical/managerial implications: A different coaching strategy, called systemic coaching, is proposed.Contribution/value-add: The proposed systemic coaching strategy is highly suitable to bringing about improved goodness-of-fit between the leader and the emerging context.
方向:领导者需要与他们所领导的环境相适应,而辅导被认为是实现这一目标的有效策略。研究目的:根据当前占主导地位的教练策略的基本世界观,对其进行批判性的质疑,以评估其在增强背景下的潜在有效性和相关性——考虑到领导者面临的新背景,领导力的适合度。研究动机:当前不断变化的领导者环境需要不同的思维,包括指导。辅导环境的框架及其相关的构建块为审查当前的辅导策略提供了概念框架。本综述采用了三种在历史上影响社会科学思维的主导世界观,即牛顿理论、一般系统理论和复杂性或混沌(二阶系统思维)。研究方法/设计和方法:这是一项关键的概念研究,旨在将世界观问题化,为当前主导的指导策略提供信息。主要发现:主导教练策略背后的世界观的问题化表明,这些策略并不总是由与领导者当前面临的世界品质和特征所要求的世界观相一致的世界观所决定。迫切需要一种以复杂或混乱(二阶系统)世界观为基础的指导策略,它能更好地满足新出现的背景需求和实践中强加给领导者的要求。实践/管理含义:提出了一种不同的辅导策略,称为系统辅导。贡献/增值:所提出的系统指导策略非常适合提高领导者与新兴环境之间的契合度。
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引用次数: 0
Transformational leadership influences on organisational justice and employee commitment in a customer service organisation 转变型领导对客户服务组织中组织公正和员工承诺的影响
IF 2.1 Q3 Psychology Pub Date : 2022-11-29 DOI: 10.4102/sajip.v48i0.1979
Ayanda B. Khuzwayo, Aden-Paul Flotman, Jeremy Mitonga-Monga
Orientation: Organisations are facing several challenges pertaining to effective leadership, fairness and loyalty of employees. The moderating influence of transformational leadership (TL) on the relationship between justice and employee commitment is still largely unknown and needs to be explored further, especially within the customer service industry.Research purpose: The aim of this study was to determine the relationship between organisational justice and employee commitment and to examine the moderating effect of TL on the relationship between organisational justice and employee commitment in a customer service organisation.Motivation for the study: The research setting of this study is a customer service organisation. This organisation calls for a role model leadership approach, such as TL, to create a just, fair workplace and ultimately increase the level of employee commitment.Research approach/design and method: A quantitative cross-sectional survey design was used to collect the data from a sample of 111 permanently employed staff in a South African customer service organisation.Main findings: The findings indicate that TL had a significant positive relationship with organisational justice and employee commitment. Furthermore, the results indicate that TL moderated the relationship between organisational justice and employee commitment.Practical/managerial implications: The findings showed that TL could be vital as an effective leadership approach that can enhance justice perceptions and psychological attachment in the workplace.Contribution/value-add: This study contributes to the theoretical debate on TL, workplace fairness and psychological attachment by providing empirical support on the effect of TL on the relationship between justice and commitment perceptions.
方向:组织在有效领导、公平和员工忠诚度方面面临着一些挑战。转型领导(TL)对正义与员工承诺之间关系的调节作用在很大程度上仍然未知,需要进一步探索,尤其是在客户服务行业。研究目的:本研究的目的是确定组织公正性与员工承诺之间的关系,并检验TL对客户服务组织中组织公正性和员工承诺之间关系的调节作用。研究动机:本研究的研究背景是一个客户服务组织。该组织呼吁采用榜样领导方法,如TL,以创造一个公正、公平的工作场所,并最终提高员工的承诺水平。研究方法/设计和方法:采用定量横断面调查设计,从南非一家客户服务组织的111名长期雇佣员工样本中收集数据。主要研究结果:研究结果表明,TL与组织公正和员工承诺之间存在显著的正相关关系。此外,研究结果表明,TL调节了组织公平与员工承诺之间的关系。实际/管理影响:研究结果表明,TL作为一种有效的领导方法至关重要,可以增强工作场所的正义感和心理依恋。贡献/增值:本研究通过对TL对正义和承诺感知之间关系的影响提供实证支持,为TL、工作场所公平和心理依恋的理论辩论做出了贡献。
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引用次数: 1
Differences in self- and managerial-ratings on generic performance dimensions 自我评价和管理评价在一般绩效维度上的差异
IF 2.1 Q3 Psychology Pub Date : 2022-11-29 DOI: 10.4102/sajip.v48i0.2045
Xander van Lill, Gerda Van der Merwe
Orientation: The 360-degree performance assessments are frequently deployed. However, scores by different performance reviewers might erroneously be aggregated, without a clear understanding of the biases that are inherent to different rating sources.Research purpose: The purpose of this study was to determine whether there are conceptual and mean score differences between self- and managerial-ratings on performance dimensions.Motivation for the study: Combining self- and managerial-ratings may lead to incorrect decisions about the development, promotion, and/or remuneration of employees. Understanding the effects of rating sources may aid thoughtful decisions about the applications of self- versus managerial-ratings in low- and high-stakes decisions.Research approach/design and method: A cross-sectional design was implemented by asking 448 managers to evaluate their subordinates’ performance, and 435 employees to evaluate their own performance. The quantitative data were analysed by means of multi-group factor analyses and robust t-tests.Main findings: There was a satisfactory degree of structural equivalence between self- and managerial-ratings. Practically meaningful differences emerged when the means of self- and managerial-ratings were compared.Practical/managerial implications: It might be meaningful to uncouple self- and managerial-ratings, when providing performance feedback. Managerial ratings might be a more conservative estimate, which could be used for high-stakes decisions, such as remuneration or promotion.Contribution/value-add: This study is the first to investigate the effect of rating sources on a generic model of performance in South Africa. It provides valuable evidence regarding when different rating sources should be used in predictive studies, performance feedback, or high-stakes talent decisions.
定位:360度的绩效评估经常被部署。然而,不同的性能评估者的分数可能会错误地汇总在一起,而没有清楚地了解不同评级来源固有的偏差。研究目的:本研究的目的是确定自我评价和管理评价在绩效维度上是否存在概念和平均得分差异。研究动机:将自我评价和管理评价结合起来可能会导致对员工的发展、晋升和/或薪酬做出错误的决定。了解评级来源的影响可能有助于在低风险和高风险决策中对自我评级与管理评级的应用进行深思熟虑的决策。研究思路/设计与方法:采用横断面设计,要求448名管理者评价其下属的绩效,435名员工评价自己的绩效。定量资料采用多组因素分析和稳健t检验进行分析。主要发现:自我评价和管理评价之间存在令人满意的结构等效程度。当比较自我评价和管理评价的方法时,实际意义上的差异就出现了。实际/管理意义:在提供绩效反馈时,将自我评价和管理评价分开可能是有意义的。管理评级可能是一个更保守的估计,可用于高风险决策,如薪酬或晋升。贡献/增值:本研究首次调查了评级来源对南非一般绩效模型的影响。它提供了有价值的证据,说明什么时候应该在预测研究、绩效反馈或高风险人才决策中使用不同的评级来源。
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引用次数: 2
Mediators’ professional competence and personal qualities in conducting conciliation processes with varying degrees of success 调解员在进行调解过程中取得不同程度成功的专业能力和个人素质
IF 2.1 Q3 Psychology Pub Date : 2022-11-23 DOI: 10.4102/sajip.v48i0.1870
Y. Korneeva, L. Shahova, N. Skripchenko
Orientation: Mediation is becoming an increasingly popular conciliatory procedure, which makes it possible to increase the psychological protection of parties in disputes in educational, social environment and legal practice.Research purpose: To develop and empirically confirm the model of mediators’ professional competencies to determine the features of mediators’ professional competencies and personal characteristics in the conciliation procedure with varying degrees of success.Motivation for the study: Today, the profession of mediator is becoming increasingly popular; however, there is not enough information in scientific literature about the issues of specialists’ professional suitability to training and experience, desirable personality traits and competencies.Research approach/ design and method: A total of 103 mediators from the Russian Arkhangelsk region took part in the study. Research methods include psychological testing using Bardin and Presnov’s ‘11 personality factors’, Costa and McCray’s Five-Factor Personality Questionnaire adapted by Bodunov and Biryukov and questioning (the author’s self-assessment questionnaire of mediators’ professional competencies). Statistical processing was carried out using descriptive statistics, correlation (Pearson’s χ2), multivariate variance and stepwise multiple regression analysis using the SPSS 23 software package.Main findings: The mediators’ professional competence model includes communication, conflict management, problem analysis, planning and self-control. A self-assessment questionnaire for mediators’ professional competencies, which can be used by the 360-degree method, has been developed and tested. A conclusion was made that the success of a conciliation procedure is influenced by such personal qualities as self-control, communication, curiosity and morality. From the list of mediators’ professional qualities, compiled by the authors, the following ones directly influence the success of mediation: activity, specificity, openness, poise, organisation, responsibility and communication skills.Practical/managerial implications: It is necessary to provide additional support for novice mediators, because this will facilitate more active involvement in activities, conduct more conciliation process and subsequently lead to increased success.Contribution/value-add: The developed questionnaire for assessing professional competencies will help in the training and selection of mediators. It will allow us to highlight what key and specific competencies of the mediator hinder the achievement of a successful result in the rehabilitation procedure and require development.
方向:调解正成为一种越来越受欢迎的调解程序,这使得在教育、社会环境和法律实践中加强对纠纷当事人的心理保护成为可能。研究目的:建立并实证验证调解员职业能力模型,以确定调解员在不同成功程度的调解程序中的职业能力特征和个人特征。学习动机:如今,调解员这个职业越来越受欢迎;然而,科学文献中关于专家的专业适合性、培训和经验、理想的人格特征和能力等问题的信息还不够。研究方法/设计和方法:来自俄罗斯阿尔汉格尔斯克地区的103名调解员参与了这项研究。研究方法包括使用Bardin和Presnov的“11个人格因素”进行心理测试,Bodunov和Biryukov改编的Costa和McCray的“五因素人格问卷”以及提问(作者的调解员职业能力自我评估问卷)。统计处理采用描述性统计、相关(Pearsonχ2)、多变量方差和逐步多元回归分析,使用SPSS 23软件包进行。主要发现:调解员的职业能力模型包括沟通、冲突管理、问题分析、计划和自我控制。已经制定并测试了一份调解员职业能力自我评估问卷,可供360度方法使用。得出的结论是,调解程序的成功与否受到诸如自我控制、沟通、好奇心和道德等个人素质的影响。根据作者编制的调解员职业素质清单,以下因素直接影响调解的成功:积极性、特异性、开放性、沉着、组织性、责任感和沟通技巧。实际/管理影响:有必要为新手调解员提供额外支持,因为这将有助于更积极地参与活动,开展更多的调解进程,从而取得更大的成功。贡献/增值:编制的评估专业能力的调查表将有助于培训和选择调解员。这将使我们能够强调调解人的哪些关键和具体能力阻碍康复程序取得成功,需要发展。
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引用次数: 0
The Adult Learner Self-Directedness Scale: Validity and reliability assessment 成人学习者自我指导量表:效度与信度评估
IF 2.1 Q3 Psychology Pub Date : 2022-11-23 DOI: 10.4102/sajip.v48i0.1926
Jo-Anne Botha, A. Masenge
Orientation: The absence of a scale to assess the academic self-directedness of adult learners in South African open, distance and e-learning milieus.Research purpose: This article describes the further validity and reliability assessment of the Adult Learner Self-Directedness Scale (ALSDS), which assesses adult learners’ academic self-directedness in an open, distance and e-learning (ODeL) university in South Africa. An initial validity and reliability study yielded a four-factor scale with 35 items loading onto it, while this study reports on a three-factor scale with 15 items loading onto it.Motivation for the study: Factors such as socio-economic conditions and past education practices make South African open, distance and e-learning higher education (ODeLHE) challenging for socio-economically disadvantaged students. The growing trend of online tuition and assessment in South African universities requires research into strategies that may improve a student’s success and throughput. In ODeLHE, student self-directedness may contribute to academic success, and thus a reliable scale is needed to assess it. Currently, there is no such South African scale.Research approach/design and method: A quantitative, cross-sectional research design was implemented, using self-report data from the students of the College of Economic and Management Sciences at a South African ODeL university. The ALSDS comprises three factors: success orientation for ODeLHE (self-efficacy beliefs), active academic behaviour (learner agency) and use of strategic resources (learning context management).Main findings: The findings indicate that the ALSDS appears to be a valid, internally consistent and reliable scale suitable for assessing ODeLHE adult learners’ academic self-directedness. Further research is, however, required to establish metric and scalar invariance.Practical/managerial implications: The scale may provide a reliable starting point for developing a scale for assessing ODeLHE students’ existing academic self-directedness. Knowledge of existing self-directedness capacity may be useful in designing and implementing holistic learner support programmes.Contribution/value-add: The ALSDS may provide a reliable Afrocentric starting point for developing a measure for assessing the academic self-directedness of South African ODeLHE students.
取向:缺乏评估南非开放、远程和电子学习环境中成人学习者的学术自主能力的量表。研究目的:本文描述了成人学习者自主学习量表(ALSDS)的进一步效度和信度评估,该量表评估了南非一所开放、远程和电子学习(ODeL)大学成人学习者的学术自主学习能力。最初的效度和信度研究产生了一个包含35个项目的四因子量表,而本研究报告的是一个包含15个项目的三因子量表。研究动机:社会经济条件和过去的教育实践等因素使南非的开放、远程和电子学习高等教育(ODeLHE)对社会经济条件不利的学生具有挑战性。南非大学的在线教学和评估趋势日益增长,需要研究可能提高学生成功和成绩的策略。在ODeLHE,学生的自我指导可能有助于学业成功,因此需要一个可靠的量表来评估它。目前,南非还没有这样的规模。研究方法/设计和方法:采用定量的横断面研究设计,使用南非奥德尔大学经济与管理科学学院学生的自我报告数据。ALSDS包括三个因素:ODeLHE的成功取向(自我效能信念),积极的学习行为(学习者代理)和战略资源的使用(学习情境管理)。主要发现:研究结果表明,ALSDS是一个有效的、内部一致的、可靠的量表,适合于评估ODeLHE成人学习者的学业自主能力。然而,需要进一步的研究来建立度量和标量不变性。实际/管理意义:该量表可以为开发评估ODeLHE学生现有学术自主能力的量表提供可靠的起点。了解现有的自主能力可能有助于设计和实施全面的学习者支持方案。贡献/增值:ALSDS可以为制定评估南非ODeLHE学生学术自主能力的措施提供一个可靠的以非洲为中心的起点。
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引用次数: 0
The influence of nonwork resources, nonwork demands and external support on work engagement and productivity: A moderated mediation model 非工作资源、非工作需求和外部支持对工作参与度和生产力的影响:一个有调节的中介模型
IF 2.1 Q3 Psychology Pub Date : 2022-11-15 DOI: 10.4102/sajip.v48i0.1957
Hamfrey Sanhokwe
Orientation: Working from home eliminated the work–nonwork divide. The lives of employees at home were instantaneously connected to their engagement and productivity at work. The mechanisms and pathways through which an individual’s access to and management of nonwork resources and demands influence behaviours and outcomes at work have been scantily investigated.Research purpose: Hinged primarily on the conservation of resources theory, the study examined the influence of the external support, nonwork demands and resources on work engagement and employee productivity.Motivation for the study: Understanding how work–nonwork resources and demands interact(ed) to shape behaviour and outcomes in the work domain could shape cross-domain resource conservation and enhancement efforts.Research approach/design and method: Data were collected from a convenient sample of 185 nongovernmental organisation employees using a standard questionnaire. Structural models, with bootstrapping, were used to evaluate the hypothesised moderating and mediating effects.Main findings: Nonwork resources were positively associated with work engagement. External support moderated the negative relationship between nonwork demands and work engagement. Work engagement mediated the effects of nonwork resources and nonwork demands on employee productivity.Practical/managerial implications: Organizational leaders should appreciate the ecological conditions within which work and nonwork resources are generated and expended. This has implications on desirable, value creating workplace behaviours and related outcomes.Contribution/value-add: The study further exposed the interdependence of the work and non-work domains. Workplaces that enrich both domains will likely enjoy sustained value generation.
定位:在家办公消除了工作与非工作的界限。员工在家的生活瞬间与他们在工作中的投入和生产力联系在一起。个人对非工作资源和需求的获取和管理对工作行为和结果的影响的机制和途径已经得到了很少的研究。研究目的:本研究主要以资源守恒理论为基础,考察外部支持、非工作需求和资源对工作投入和员工生产力的影响。研究动机:了解工作-非工作资源和需求如何相互作用(ed)来塑造工作领域中的行为和结果,从而塑造跨领域的资源保护和增强努力。研究方法/设计和方法:采用标准问卷,从185名非政府组织雇员中方便地收集数据。结构模型,带自举,被用来评估假设的调节和中介效应。主要发现:非工作资源与工作投入呈正相关。外部支持调节了非工作需求与工作投入之间的负向关系。工作投入在非工作资源和非工作需求对员工生产力的影响中起中介作用。实践/管理意义:组织领导者应该了解工作和非工作资源产生和消耗的生态条件。这对理想的、创造价值的工作场所行为和相关结果都有影响。贡献/增值:该研究进一步揭示了工作和非工作领域的相互依赖性。丰富这两个领域的工作场所可能会享受持续的价值创造。
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引用次数: 0
Replicating the essentially unidimensional model of the MACE work-to-family enrichment scale: Going beyond goodness-of-fit indices 复制MACE工作家庭富集量表的基本单维模型:超越拟合优度指数
IF 2.1 Q3 Psychology Pub Date : 2022-10-31 DOI: 10.4102/sajip.v48i0.1960
P. Schaap, E. Koekemoer, Marissa Brouwers
Orientation: Overreliance on goodness-of-fit (GoF) indices in confirmatory factor analysis (CFA) model fit evaluations appears to negatively influence the integrity and replicability of research findings in general, and on research to develop work-to-family enrichment (WFE) theory in particular.Research purpose: The purpose of this study was to test for the conceptual replicability of the essentially unidimensional CFA model of the MACE Work-to-Family Enrichment scale (MACE-W2FE) using Bayesian structural equation modelling.Motivation for the study: Multidimensional and second-order factor models are commonly reported for WFE instruments, but the more tenable essentially unidimensional model has remained largely untested, because of the limitations of GoF indices.Research approach/design and method: Two independent cross-sectional study samples of 627 and 346 employees from various industry sectors was used. Bayesian structural equation modelling (BSEM) was applied to assess whether model misspecifications at local indicator level were substantive in terms of classical test theory, and justified the rejection of an essentially unidimensional CFA model (the breadth factor) for different MACE-W2FE versions.Main findings: In this study it was found that the essentially unidimensional model of the MACE-W2FE conceptually replicated across different studies, samples, MACE-W2FE versions and statistical theorems.Practical/managerial implications: The MACE-W2FE can be univocally scored as a single breadth factor for use in future research.Contribution/value-add: This study demonstrated the value of local indicator misspecification analysis using BSEM in countering deficient model testing in WFE studies.
研究方向:在验证性因子分析(CFA)模型拟合评价中,过度依赖拟合优度(GoF)指标似乎对研究结果的完整性和可复制性产生了负面影响,特别是对开发工作-家庭富集(WFE)理论的研究。研究目的:本研究的目的是利用贝叶斯结构方程模型检验MACE工作家庭富集量表(MACE- w2fe)基本单维CFA模型的概念可复制性。研究动机:多维和二阶因子模型通常被报道用于WFE工具,但由于GoF指数的局限性,更站得住脚的基本一维模型仍在很大程度上未经检验。研究方法/设计与方法:采用两个独立的横断面研究样本,分别为627名和346名来自不同行业的员工。贝叶斯结构方程模型(BSEM)被应用于评估在局部指标水平上的模型错误是否在经典测试理论方面是实质性的,并证明了对不同MACE-W2FE版本本质上是一维的CFA模型(宽度因子)的拒绝。主要发现:本研究发现,MACE-W2FE本质上的一维模型在不同的研究、样本、MACE-W2FE版本和统计定理中在概念上是重复的。实际/管理意义:MACE-W2FE可以作为未来研究中使用的单一广度因素进行单一评分。贡献/增值:本研究证明了使用BSEM对WFE研究中的缺陷模型测试进行局部指标错配分析的价值。
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引用次数: 0
Digital nomading as identity work: Career change shapes what they love about work and life 作为身份工作的数字游牧:职业变化塑造了他们对工作和生活的热爱
IF 2.1 Q3 Psychology Pub Date : 2022-10-31 DOI: 10.4102/sajip.v48i0.2008
Y. N. Arifa, S. Khapova, S. El Baroudi
Orientation: Leaders must understand how to manage digital nomads in their companies.Research purpose: This study aimed to explore how digital nomads’ experiences shape their understanding of their work and life during the transitional career process.Motivation for the study: Little research explores why individuals become digital nomads and what they find important in their life and work.Research approach/design and method: This study employed the concept of working identity and used the open-ended approach of grounded theory. The snowball sampling method was used to recruit the participants, and data were collected using semi-structured interviews with 28 digital nomads.Main findings: The authors identified five stages related to how digital nomads’ experiences shape their views on what matters most to them in work and life: (1) rebelling against established work norms, (2) experimenting with ways of working and living, (3) crystallising personal work and life values, (4) living new work and life scripts and (5) rebelling against a nomadic lifestyle.Practical/managerial implications: This study provides useful findings for managers who are working in business strategy and policy settings and are seeking to recruit digital nomads. Career counsellors could also use this study’s findings to help individuals develop realistic expectations about the lifestyle and careers of digital nomads.Contribution/value-add: This study builds an understanding of nomadic experiences from a career exploration perspective and offers recommendations for future research on the role of luck in digital career paths and career decisions.
定位:领导者必须了解如何管理公司中的数字游民。研究目的:本研究旨在探讨数字游牧民在职业转型过程中的经历如何塑造他们对工作和生活的理解。研究动机:很少有研究探讨为什么个人会成为数字游牧民族,以及他们在生活和工作中发现什么是重要的。研究方法/设计与方法:本研究采用工作认同的概念,并采用扎根理论的开放式方法。采用滚雪球抽样法招募参与者,采用半结构化访谈法对28名数字游牧民进行数据收集。主要发现:作者确定了数字游牧民的经历如何影响他们对工作和生活中最重要的事情的看法的五个阶段:(1)反抗既定的工作规范;(2)尝试工作和生活方式;(3)明确个人工作和生活价值观;(4)创造新的工作和生活剧本;(5)反抗游牧生活方式。实际/管理意义:本研究为从事商业战略和政策制定工作并寻求招聘数字游牧民的管理者提供了有用的发现。职业顾问也可以利用这项研究的发现,帮助个人对数字游牧民的生活方式和职业发展产生切合实际的期望。贡献/增值:本研究从职业探索的角度对游牧经历进行了理解,并为未来关于运气在数字职业道路和职业决策中的作用的研究提供了建议。
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引用次数: 0
Keeping nurses engaged during COVID-19: An i-deal perspective 新冠肺炎期间保持护士参与:i-deal视角
IF 2.1 Q3 Psychology Pub Date : 2022-10-28 DOI: 10.4102/sajip.v48i0.1971
Precious Ngobeni, N. Dhanpat
Orientation The coronavirus disease 2019 (COVID-19) pandemic has impacted all job sectors. Arguably, the hardest hit were healthcare institutions. Nurses are at the front line, and it is known that the pandemic added pressure to the way nurses performed their duties. Their working schedules became more complex, including longer hours, as nurses dealt with high rates of COVID-19 cases while still dealing with other healthcare issues. Research purpose The study aimed to establish the relationship between idiosyncratic deals (i-deals) and work engagement of nurses. The study focused on these three types of i-deals - task, flexibility and career. It investigated which i-deals best predict work engagement among nurses. Motivation for the study There is a need to understand the work arrangements of nurses during the pandemic through i-deals. Although research on idiosyncratic deals has become popular in international research, there is scant research within the South African context. Research approach/design and method The sample consisted of 220 nurses working in three private hospitals in Gauteng, South Africa. Inferential statistics and regression analysis were used to achieve the research objectives. Main findings The study’s findings revealed a correlation between the three types of i-deals and work engagement. However, only task and flexibility i-deals predicted work engagement. The COVID-19 pandemic added pressure to the healthcare industry and to nurses’ challenges. The pandemic highlighted the importance of having an engaged nursing workforce. Thus, recommendations and suggestions for nurses, nursing managers and human resource managers are provided. Practical/managerial implications The concept of i-deals is a reasonably new phenomenon within HR practices, and there is no empirical research within the South African context. Contribution/value-add The study adds value by providing insight into customised work arrangements, from an i-deal perspective, during a much appropriate time and urgently needed for nurses.
方向2019冠状病毒病(新冠肺炎)大流行影响了所有就业部门。可以说,受打击最严重的是医疗机构。护士们站在第一线,众所周知,新冠疫情给护士履行职责的方式增加了压力。他们的工作日程变得更加复杂,包括工作时间更长,因为护士在处理新冠肺炎高发病率病例的同时,仍在处理其他医疗保健问题。研究目的本研究旨在建立特质交易(i-deals)与护士工作投入之间的关系。这项研究的重点是这三种类型的i-deals——任务、灵活性和职业。它调查了哪些i-deals最能预测护士的工作参与度。研究动机有必要通过i-deals了解护士在疫情期间的工作安排。尽管对特殊交易的研究在国际研究中很受欢迎,但在南非背景下的研究却很少。研究方法/设计和方法样本由南非豪登省三家私立医院的220名护士组成。采用推断统计学和回归分析方法达到研究目的。主要发现该研究的发现揭示了三种类型的i-deals与工作投入之间的相关性。然而,只有任务和灵活性i-deals可以预测工作参与度。新冠肺炎大流行给医疗保健行业和护士的挑战增加了压力。新冠疫情凸显了拥有一支敬业的护理队伍的重要性。从而为护士、护理管理人员和人力资源管理人员提供建议和建议。实践/管理含义i-deals的概念在人力资源实践中是一个相当新的现象,在南非背景下没有实证研究。贡献/增值该研究通过从i-deal的角度,在护士急需的非常合适的时间内,深入了解定制的工作安排,从而增加了价值。
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引用次数: 0
Soft employability skills obtained from a nongovernmental organisation’s labour market intervention 从非政府组织劳动力市场干预中获得的软就业技能
IF 2.1 Q3 Psychology Pub Date : 2022-10-27 DOI: 10.4102/sajip.v48i0.1912
C. Schultz
Orientation: Employability development is needed to alleviate poverty in South Africa. This study sought to examine employability development, with specific reference to soft employability skills within a low-income community in Gauteng province of South Africa.Research purpose: The purpose of this study was to determine whether the labour market intervention offered by a non-governmental organisation (NGO) in Gauteng added value to learners with specific reference to soft skills (behavioural and psychosocial) needed to become employable.Motivation for the study: Soft employability skills are essential because they are highly demanded by employers today. It is not clear whether the learners from an NGO have obtained soft employability skills (behavioural and psychosocial) during the skills training intervention.Research approach/design and method: A qualitative constructivist approach was utilised. Using purposive sampling, 33 learners from an NGO participated in email interviews. The email interviews were analysed by using four steps prescribed by grounded theory researchers.Main findings: The study results highlight two themes that represent soft employability skills, namely, soft employability behavioural skills and soft employability psychosocial skills.Practical/managerial implications: The study provides government and NGOs with an understanding of soft employability skills valued by unemployed low-income workers.Contribution/value-add: This research contributes to literature by expanding the knowledge of soft employability behavioural skills and soft employability psychosocial skills. Forgiveness seems to be a new soft employability psychosocial skill, as it was not found in the theories and frameworks used in this article.
方向:需要发展就业能力,以减轻南非的贫困。本研究旨在考察就业能力的发展,具体参考南非豪登省低收入社区的软就业能力。研究目的:本研究的目的是确定豪登省非政府组织提供的劳动力市场干预是否增加了学习者的价值,具体参考了学习者需要掌握的软技能(行为和心理社会)可就业。研究动机:软就业能力是必不可少的,因为如今雇主对这些技能的要求很高。目前尚不清楚非政府组织的学习者在技能培训干预期间是否获得了软就业技能(行为和心理社会)。研究方法/设计和方法:采用了定性建构主义方法。通过有目的的抽样,来自一个非政府组织的33名学习者参加了电子邮件访谈。电子邮件访谈采用扎根理论研究人员规定的四个步骤进行分析。主要发现:研究结果突出了两个代表软就业能力技能的主题,即软就业能力行为技能和软就业能力心理社会技能。实际/管理影响:该研究为政府和非政府组织提供了对失业低收入工人所重视的软就业技能的理解。贡献/增值:这项研究通过扩展软就业行为技能和软就业心理社会技能的知识,为文献做出了贡献。宽恕似乎是一种新的软就业心理技能,因为在本文使用的理论和框架中没有发现。
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引用次数: 1
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SA Journal of Industrial Psychology
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