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The effect of the belief system on a temporary construction business consortium 信仰体系对临时建筑企业联合体的影响
IF 4.2 Q2 BUSINESS Pub Date : 2023-03-07 DOI: 10.1108/ebr-04-2022-0067
Marcella Soares Piccoli, Carlos Alberto Diehl, Alan Junior do Nascimento
PurposeBusiness consortiums for temporary projects have limited time and less attention from individual organisations concerning leadership alignment. Recognising the need to study relationships in alliances, this study aims to identify the fundamental organisational beliefs perceived by the leaders in a construction business consortium and relate them to the companies’ belief system as conceptualised by Simons.Design/methodology/approachThe research adopts a positivist qualitative approach with semi-structured interviews, literature review and document analysis through a case study in a temporary business consortium formed by three large construction companies.FindingsIt was possible to verify alignment between the beliefs of the consortium and its leadership and infer that the flow of beliefs can be affected by the duration of the project. The research underlines the importance of the belief system within an organisation and how differences can cause internal conflicts, whilst alignment can improve competitiveness. The authors concluded that conflicts emerge due to a lack of alignment regarding the business’ core beliefs and the presence of different cultures and the duration of the project. Also, it was possible to create two different propositions for future studies regarding the project timeframe and improve competitiveness with the alignment of beliefs.Social implicationsWhilst there is academic literature that identifies challenges in successful project execution attributed to the misalignment of teams at a cultural level, organisations today still largely neglect the importance of team alignment. A better understanding of beliefs across organisations could have significant impact on social aspects resulting in improvements concerning projects timescales and quality of deliverables.Originality/valueThe main contribution is to explain how beliefs flow from individual parties to a temporary business consortium. This research addresses the lack of empirical studies relating to the alignment of temporary projects whilst providing recommendations to inform future research.
目的:临时项目的商业联盟时间有限,单个组织对领导一致性的关注较少。认识到研究联盟关系的必要性,本研究旨在确定建筑企业联盟中领导者所感知的基本组织信念,并将其与Simons概念化的公司信念系统联系起来。设计/方法/方法本研究采用实证定性方法,采用半结构化访谈、文献回顾和文献分析,通过对三家大型建筑公司组成的临时商业联盟的案例研究。可以验证财团及其领导的信念之间的一致性,并推断信念的流动可能受到项目持续时间的影响。该研究强调了组织内部信念体系的重要性,以及差异如何导致内部冲突,而一致性如何提高竞争力。作者得出的结论是,冲突的出现是由于缺乏对业务核心信念的一致性,以及不同文化的存在和项目的持续时间。此外,有可能为未来关于项目时间框架的研究创建两个不同的命题,并通过信念的一致性提高竞争力。社会影响虽然有学术文献将成功项目执行中的挑战归因于团队在文化层面的不协调,但今天的组织仍然在很大程度上忽视了团队协调的重要性。更好地理解组织之间的信念可以对社会方面产生重大影响,从而改善项目的时间尺度和可交付成果的质量。原创性/价值主要的贡献是解释了信念是如何从个体当事人流向一个临时的商业联盟的。本研究解决了缺乏与临时项目对齐相关的实证研究的问题,同时为未来的研究提供了建议。
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引用次数: 0
“I will always hate you”! An investigation of the impact of anthropomorphism in online anti-brand communities “我永远恨你”!网络反品牌社区中拟人化的影响调查
IF 4.2 Q2 BUSINESS Pub Date : 2023-03-07 DOI: 10.1108/ebr-09-2022-0194
Amélia Brandão, P. Popoli
PurposeThis paper aims to investigate whether brand anthropomorphism has a direct impact on brand hate and what are the prevailing factors that play a significant role in this relationship.Design/methodology/approachThis study provides insights on brand anthropomorphism phenomenon and negative consumer–brand relationships in the context of social media-based anti-brand communities. Using a quantitative analysis of the data gathered from an online survey, this study analyzes brand anthropomorphism in the three main online anti-brand communities toward Apple.FindingsFindings indicated that brand anthropomorphism in itself does not impact on brand hate directly. Nevertheless, when it is used by consumers to express their negative feelings toward the hatred brand, the consumers’ attribution of responsibility and intentionality to Apple brand’s behavior positively affects brand hate, and ideological incompatibility is a good moderator for brand hate.Research limitations/implicationsThe results of this study are based on a limited number of survey respondents because anti-brand community members are very difficult to access, and thus, it was not easy to have their collaboration for this research.Practical implicationsThis study highlights the power of social media as a tool for establishing negative consumer–brand relationships. Therefore, brand managers must recognize that consumer activists may be a serious threat to the company and deal with the consumers’ tendency to use anthropomorphism to express their hate.Originality/valueTo the best of the authors’ knowledge, this study is the first to investigate the link between brand anthropomorphism and brand hate, analyzed through a quantitative analysis.
目的本文旨在研究品牌拟人化是否对品牌仇恨有直接影响,以及在这种关系中起重要作用的主要因素是什么。设计/方法论/方法本研究提供了对基于社交媒体的反品牌社区背景下的品牌拟人化现象和负面消费者-品牌关系的见解。通过对在线调查数据的定量分析,本研究分析了三个主要的在线反品牌社区对苹果的品牌拟人化。结果表明,品牌拟人化本身并不直接影响品牌仇恨。然而,当消费者用它来表达他们对仇恨品牌的负面情绪时,消费者对苹果品牌行为的责任和意向归属对品牌仇恨有积极影响,而意识形态不相容是品牌仇恨的良好调节因素。研究局限性/含义本研究的结果基于数量有限的调查对象,因为反品牌社区成员很难接触到,因此,他们在本研究中的合作并不容易。实际含义这项研究强调了社交媒体作为建立负面消费者-品牌关系的工具的力量。因此,品牌经理必须认识到消费者活动家可能对公司构成严重威胁,并应对消费者使用拟人化来表达仇恨的倾向。独创性/价值据作者所知,本研究首次通过定量分析来研究品牌拟人化与品牌仇恨之间的联系。
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引用次数: 1
What makes some people habitual entrepreneurs? Decomposing habitual entrepreneurship in the light of Lazear’s theory 是什么让一些人成为习惯性企业家?根据拉齐尔的理论分解习惯性企业家精神
IF 4.2 Q2 BUSINESS Pub Date : 2023-03-03 DOI: 10.1108/ebr-08-2021-0189
A. Kurczewska, M. Mackiewicz
PurposeIn spite of the recognised significance of habitual entrepreneurship, enough is not known about the drivers that lead individuals to become habitual entrepreneurs. Drawing from Lazear’s theory of entrepreneurship, this paper addresses the specifics of habitual entrepreneurs in terms of different human capital-related factors, including breadth and diversity of experience and education. This paper aims to elucidate what makes some people habitual entrepreneurs.Design/methodology/approachIn this empirical study on a broad data set (1,538 surveys), the authors juxtapose habitual entrepreneurs with ex-entrepreneurs who decided to give up and chose a salary job after running their first and only firm. The authors formulate four hypotheses that are tested by using a logit regression to model the probability of being a habitual entrepreneur vs giving up entrepreneurship and choosing a salary job.FindingsThe probability of being a habitual entrepreneur increases with the diversity of both managerial and professional experience, as well as with the breadth of education. In addition, entrepreneurial self-efficacy supports setting up more than one firm.Practical implicationsThe findings actualise knowledge of whether habitual entrepreneurs are unique concerning their pools of human capital. They broaden the knowledge of the backgrounds of the decision to start up a business again.Originality/valueThis paper contributes to the current entrepreneurship discussion by offering an enhanced understanding of habitual entrepreneurship. The phenomenon of repeatedly engaging in entrepreneurship is a promising source of knowledge that enables us to better understand entrepreneurship. In addition, the authors verify and extend Lazear’s theory to a new group of entrepreneurs.
尽管人们认识到习惯性创业的重要性,但人们对导致个人成为习惯性企业家的驱动因素知之甚少。借鉴拉齐尔的创业理论,本文从不同的人力资本相关因素(包括经验和教育的广度和多样性)出发,探讨了习惯性企业家的具体特征。本文旨在阐明是什么使一些人成为习惯性企业家。在这项基于广泛数据集(1538项调查)的实证研究中,作者将习惯性企业家与在经营第一家也是唯一一家公司后决定放弃并选择一份带薪工作的前企业家相提并论。作者提出了四个假设,并通过使用logit回归来测试成为习惯性企业家与放弃创业并选择薪水工作的概率。研究发现:成为习惯性企业家的可能性随着管理和专业经验的多样性以及教育的广度而增加。此外,创业自我效能感支持建立多个公司。实际意义:研究结果使人们认识到,习惯性企业家在其人力资本储备方面是否独一无二。他们拓宽了决定再次创业的背景知识。原创性/价值本文通过提供对习惯性创业的更好理解,为当前的创业讨论做出了贡献。反复创业的现象是一个很有前途的知识来源,可以让我们更好地理解创业。此外,作者还将拉齐尔的理论扩展到一个新的企业家群体。
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引用次数: 1
A relationship marketing perspective on delight, its antecedents and outcomes in a banking context 从关系营销的角度看快乐,它的前因和结果在银行环境中
IF 4.2 Q2 BUSINESS Pub Date : 2023-02-20 DOI: 10.1108/ebr-09-2022-0170
Tendai Douglas Svotwa, Charles Makanyeza, M. Roberts-Lombard, O. Jaiyeoba
PurposeThis study aims to explore the influence of surprise and delight on the loyalty intentions of retail banking customers in an emerging market context. This study also considers the moderating effect of trust on these relationships.Design/methodology/approachUsing convenience and purposive sampling methods, data collection was secured from 350 customers in the retail banking industry who are delighted with their banks.FindingsThis study found that for delightful experiences to occur, customers need to be surprised and see value in the product/service offered by the retail bank, coupled with the expertise of employees in delivering the service.Research limitations/implicationsThe sample’s demographic profile was mostly skewed towards the younger generation (individuals 20–39 years of ages), meaning the results could be biased towards this group.Practical implicationsRetail banks need to create delightful experiences, as they are more memorable and leave a permanent mark in customers’ minds.Originality/valueLimited studies have explored the relationship between delight, its antecedents and outcomes in a developing African market context, such as Botswana, hence the contribution of this study to literature.
目的本研究旨在探讨新兴市场背景下惊喜与愉悦对零售银行客户忠诚意向的影响。本研究还考虑了信任对这些关系的调节作用。设计/方法/方法采用方便和有目的的抽样方法,从350名对自己的银行感到满意的零售银行业客户中收集数据。这项研究发现,为了获得愉快的体验,客户需要惊喜,看到零售银行提供的产品/服务的价值,以及提供服务的员工的专业知识。研究局限性/意义样本的人口统计特征主要偏向于年轻一代(20-39岁的个体),这意味着结果可能偏向于这一群体。实际意义零售银行需要创造愉快的体验,因为它们更令人难忘,并在客户心中留下永久的印记。原创性/价值有限的研究探索了在发展中的非洲市场背景下,如博茨瓦纳,快乐,其前因和结果之间的关系,因此本研究对文学的贡献。
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引用次数: 1
Exploring the outcomes of servant leadership under the mediating role of relational energy and the moderating role of other-focused interest 在关系能量的中介作用和其他关注兴趣的调节作用下,仆人领导的结果探讨
IF 4.2 Q2 BUSINESS Pub Date : 2023-02-17 DOI: 10.1108/ebr-10-2022-0218
O. Özkan, Burcu Üzüm, Serdar Çakan, M. Güzel, Yasemin Gülbahar
PurposeThis paper aims to explain the mediating role of relational energy and the moderating role of other-focused interest in the relationship between servant leadership and its outputs (namely, work effort, flourishing and organizational citizenship behavior), using the theory of resource conservation and social contagion.Design/methodology/approachThe survey method was used in the study, and longitudinal data were collected to prevent the common method variance error and to reveal the causal relationships. Structural equation modeling was used to test the proposed hypotheses.FindingsAccording to the results, it was observed that relational energy has a full mediator role in the relationship between servant leadership, work effort and flourishing, and relational energy has an integral part mediator role in the relationship between servant leadership and organizational citizenship behavior. In addition, it has been determined that other focus interest plays a moderating role in the relationship between servant leadership and relational energy.Practical implicationsThe research offers important implications for servant leaders on how to improve individual and organizational outcomes.Originality/valueThe study contributes to the servant leadership literature by associating resource conservation theory with social contagion theory. The study differs from previous studies with two main features. First, the previous studies generally adopted a perspective of energy sender. This research, on the other hand, is based on the perception of energy receivers (followers of a servant leader). Second, a moderating role of other-focused interest is explored in the relationship between servant leadership and relational energy.
目的运用资源节约和社会传染理论,解释关系能量和其他关注兴趣在仆人领导及其产出(即工作努力、繁荣和组织公民行为)关系中的中介作用和调节作用。设计/方法/方法研究中使用了调查方法,并收集了纵向数据,以防止常见方法的方差误差,并揭示因果关系。结构方程模型被用来检验所提出的假设。研究结果表明,关系能量在仆人领导、工作努力和繁荣之间的关系中具有完全的中介作用,关系能量对仆人领导和组织公民行为之间的关系具有不可分割的中介作用。此外,还确定了其他焦点兴趣在仆人领导与关系能量之间的关系中起着调节作用。实践启示该研究为仆人式领导者如何提高个人和组织的成果提供了重要启示。独创性/价值本研究通过将资源保护理论与社会传染理论相结合,为仆人领导文献做出了贡献。这项研究与以前的研究不同,主要有两个特点。首先,以往的研究普遍采用了能量发送者的视角。另一方面,这项研究是基于对能量接受者(仆人领袖的追随者)的感知。其次,探讨了其他关注兴趣在仆人领导与关系能量之间的关系中的调节作用。
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引用次数: 1
The role of corporate venture capitalists in supporting the growth of their backed start-ups 企业风险投资家在支持其支持的初创企业发展中的作用
IF 4.2 Q2 BUSINESS Pub Date : 2023-02-09 DOI: 10.1108/ebr-09-2022-0183
Ramzi Benkraiem, Duarte Gonçalves, Fatima Shuwaikh
PurposeBuilding on the venture capital (VC) literature, this paper aims to study the impact of the value added by corporate venture capitalists (CVCs) on their funded companies by comparing its IPO valuation with its independent venture capitalists (IVCs) peers.Design/methodology/approachThis study uses a sample of 3,719 VC-backed ventures, between the years 1998 and 2020. The empirical analysis focuses on the propensity score matching approach, pairing ventures based on their probability of being funded by CVCs, and consequently, interpret the results derived from the valuation multiple ratios between the “nearest neighbors.”FindingsThis study finds that companies funded by CVCs can achieve higher valuations at their IPO compared to IVC-backed companies. Moreover, CVC-backed companies outperformance is mainly driven by startups which hold a technological fit with their CVC investor, with higher technological overlaps being translated into more significant valuations.Research limitations/implicationsThis study presents systematic evidence to the subject concerning ventures’ type of investors and its effect on the startups’ IPO valuations.Practical implicationsThis paper contributes to the enrichment of the industry’s literacy while also easing entrepreneurs’ decisions when choosing a funding partner. CVCs offer a variety of services and support that fits the specific needs of their funded companies.Originality/valueTo the best of the authors’ knowledge, this study is among the first to examine the role of CVCs as a tool to help venture growth.
目的在风险投资(VC)文献的基础上,通过比较企业风险资本家(cvc)与独立风险资本家(IVCs)的IPO估值,研究企业风险资本家(cvc)的增加值对其投资公司的影响。设计/方法/方法本研究使用了3719家风险投资支持的企业的样本,时间跨度为1998年至2020年。实证分析侧重于倾向得分匹配方法,根据企业获得cvc资助的概率对企业进行配对,从而解释从“最近邻居”之间的估值倍数比率得出的结果。本研究发现,与vc支持的公司相比,由vc资助的公司在IPO时可以获得更高的估值。此外,CVC支持的公司表现优异主要是由与CVC投资者在技术上契合的初创公司推动的,更高的技术重叠被转化为更高的估值。研究的局限性/启示本研究为风险投资类型及其对创业公司IPO估值的影响这一主题提供了系统的证据。本文在丰富行业知识的同时,也有助于企业家在选择融资伙伴时的决策。cvc提供各种服务和支持,以满足其投资公司的特定需求。原创性/价值据作者所知,这项研究是第一批检验cvc作为帮助风险投资成长的工具所起作用的研究之一。
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引用次数: 0
Authentic leadership’s influence on strategic corporate social responsibility in South Africa: mediated by participative decision-making 真实领导力对南非企业战略社会责任的影响:以参与决策为中介
IF 4.2 Q2 BUSINESS Pub Date : 2023-02-09 DOI: 10.1108/ebr-05-2022-0095
Bradley Majil’andile Nqumba, C. Scheepers
PurposeThe purpose of this paper is to investigate the influence of authentic leadership on strategic corporate social responsibility (CSR) in a less researched environment. This study set out to fill that gap in researching the direct influence of employees’ perceptions about the authenticity of their leaders as well as indirect effect through participative decision-making on strategic CSR which means the genuine intention to benefit society.Design/methodology/approachA quantitative research approach was followed, with an online survey to employees in large South African corporations across various industries that were mostly more than 10 years old. There were 1,417 useable questionnaires. Structural equation modelling was used to test proposed hypotheses of mediation effects.FindingsThe results revealed that authentic leadership has a significant indirect effect through participative decision-making on employees’ perceptions around strategic CSR – that is, whether their corporations are genuinely socially and environmentally responsible.Research limitations/implicationsThe data collected were cross-sectional, and survey-based in the South African corporate environment; therefore, limited generalisations can be made, and causality could not be claimed.Practical implicationsAuthentic leadership and participative decision-making are required to significantly influence employees’ perceptions about companies’ genuine interest in benefiting external stakeholders. Consistency between leaders’ words and deeds is important for employees, and therefore, companies must be socially responsible towards employees.Originality/valueThe main contribution of this research lies in showing that perception of leaders’ authenticity was enhanced when employees were allowed to participate in decision-making, which then increased positive perceptions about the organisation’s CSR focus. The study highlights similarities between authentic leadership and the African humanism philosophy of Ubuntu.
目的在研究较少的环境下,研究真实领导对企业战略社会责任的影响。本研究旨在填补这一空白,研究员工对其领导者真实性的看法的直接影响,以及通过参与决策对战略企业社会责任的间接影响,即造福社会的真实意图。设计/方法/方法采用定量研究方法,对南非各行业大型公司的员工进行在线调查,这些公司的员工大多超过10人 岁共有1417份可用问卷。结构方程模型被用来检验中介效应的假设。研究结果表明,真正的领导力通过参与决策对员工对战略企业社会责任的看法产生了显著的间接影响,即他们的公司是否真正对社会和环境负责。研究局限性/含义收集的数据是横断面的,调查基于南非企业环境;因此,可以进行有限的概括,而不能声称因果关系。实际含义真正的领导力和参与式决策需要显著影响员工对公司真正利益的看法,以造福外部利益相关者。领导者言行的一致性对员工来说很重要,因此,公司必须对员工承担社会责任。独创性/价值这项研究的主要贡献在于,当员工被允许参与决策时,对领导者真实性的感知得到了增强,从而增加了对组织企业社会责任重点的积极感知。这项研究强调了真正的领导力和Ubuntu的非洲人文主义哲学之间的相似之处。
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引用次数: 0
Internationalisation of firms in the digital economy. Analysis of tenants of Polish technology parks 数字经济中企业的国际化。波兰科技园租户分析
IF 4.2 Q2 BUSINESS Pub Date : 2023-02-03 DOI: 10.1108/ebr-12-2021-0266
Mateusz Błaszczyk, Karolina Olszewska, Marek Wróblewski
PurposeThis paper aims to discuss the relationship between the digital economy and the model of internationalisation followed by companies resident in technology parks – institutions designed within the framework of regional and national innovation systems – to promote the country’s digital development. The authors selected Poland as the case study. It is one of the biggest European Union members that joined the EU after 2004. In the second decade of the 21st century, the Polish Government has oriented its economic strategy towards building a competitive digital economy. One of its fundamentals is to support the internationalisation of innovative firms.Design/methodology/approachThe analysis interrogates the forms and determinants of internationalisation undertaken by tenants of technology parks. The study sample consisted of 300 of the total 1,584 enterprises resident at the 36 technology parks in Poland and was a stratified random sample, with particular strata classified by location at a specific park. The research applied an interview questionnaire designed to cover such issues as innovativeness, research and development, public aid and the support offered by technology parks.FindingsThe results show that around half of the investigated enterprises undertake international activities. The key factors determining the chances of a firm’s internationalisation in the digital economy are whether it conducts research and development projects and receives public aid support. Many tenants of technology parks in Poland enter foreign markets at an early stage of their development, using diverse forms of foreign expansion. The findings also show that the internationalisation of tenants of Polish technology parks usually occurs in six relatively independent modes (types).Originality/valueThis study contributes to a better understanding of the internationalisation patterns of firms facing digital development challenges. Technology parks have a crucial role in building a digital economy, facilitating a technological “leapfrog”. The final recommendations can guide the technology parks’ managers to adopt more relevant support services for the internationalisation of their tenants. It is a critical point for small- and mid-size young innovative enterprises.
本文旨在探讨数字经济与科技园区企业所遵循的国际化模式之间的关系。科技园区是在区域和国家创新体系框架内设计的机构,旨在促进国家的数字化发展。作者选择波兰作为案例研究。它是2004年后加入欧盟的最大的欧盟成员国之一。在21世纪的第二个十年,波兰政府将其经济战略定位于建设有竞争力的数字经济。其基本原则之一是支持创新型公司的国际化。设计/方法/途径本分析探讨了科技园租户所承担的国际化的形式和决定因素。研究样本由波兰36个科技园区的1584家企业中的300家组成,是一个分层随机样本,根据特定园区的位置进行特定的分层分类。本研究采用访谈问卷,涵盖创新、研发、公共援助和科技园区提供的支持等问题。结果表明,大约一半的被调查企业从事国际活动。决定企业在数字经济中国际化机会的关键因素是它是否开展研发项目并获得公共援助支持。波兰科技园的许多租户在其发展的早期阶段就进入国外市场,采用各种形式的海外扩张。研究结果还表明,波兰科技园租户的国际化通常以六种相对独立的模式(类型)发生。独创性/价值本研究有助于更好地理解面临数字化发展挑战的公司的国际化模式。科技园区在建设数字经济、促进科技“跨越”方面发挥着至关重要的作用。最后的建议可以指导科技园区的管理者为其租户的国际化采取更相关的支持服务。对于中小创新青年企业来说,这是一个关键点。
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引用次数: 2
Paradoxical leader behavior and leader effectiveness: moderating role of structural and job-related uncertainty 矛盾型领导行为与领导效能:结构与工作不确定性的调节作用
IF 4.2 Q2 BUSINESS Pub Date : 2023-01-31 DOI: 10.1108/ebr-08-2022-0163
Uzma Batool, Muhammad Mustafa Raziq, Naukhez Sarwar, S. Saleem, Asfia Obaid
PurposeThe purpose of this study is to examine the impact of paradoxical leader behavior (PLB) on leader effectiveness (LE). The authors propose an underlying mechanism of this relationship and examine if the stated relationship is moderated by job-related and structural uncertainty in the organization.Design methodology approachThe authors draw on survey data from 127 employees working in public and privately owned organizations and analyze data using AMOS and SPSS.FindingsResults offer partial support to the authors’ hypotheses indicating that paradoxical leader behavior is positively associated to LE. As expected, the relationship is negatively moderated by structural uncertainty indicating that LE is weakened where there is structural uncertainty in the organization. However, in contrast to our other assumption, the authors find a positive (rather than negative) moderating role of job-related uncertainty in the PLB–LE relationship.Originality valueParadoxes are everywhere and inherently embedded in complex and dynamic organizational systems. To deal with paradoxes, organizational leaders often seek to act paradoxically. However, not every leader has a paradoxical mindset, and where a leader has such, it remains unclear if they will prove to be effective leaders. What can further influence the effectiveness of such leaders is the uncertainty that organizations face in the today’s dynamic environments. In this study, the authors contribute to paradox theory and the paradoxical leadership literature by unfolding the boundary conditions which can influence paradoxical leader’s effectiveness.
目的本研究旨在探讨领导者悖论行为(PLB)对领导者效能(LE)的影响。作者提出了这种关系的潜在机制,并考察了所述关系是否受到组织中与工作相关的不确定性和结构不确定性的调节。设计方法论方法作者利用了127名在公共和私营组织工作的员工的调查数据,并使用AMOS和SPSS对数据进行了分析。结果部分支持了作者的假设,表明矛盾的领导者行为与LE呈正相关。正如预期的那样,这种关系受到结构不确定性的负面调节,这表明在组织中存在结构不确定性时,LE会减弱。然而,与我们的其他假设相反,作者发现工作相关的不确定性在PLB-LE关系中起着积极(而非消极)的调节作用。独创性价值悖论无处不在,并固有地嵌入复杂而动态的组织系统中。为了处理悖论,组织领导者往往试图采取自相矛盾的行动。然而,并不是每个领导者都有矛盾的心态,而在领导者有这种心态的地方,他们是否会被证明是有效的领导者,目前尚不清楚。在当今充满活力的环境中,组织面临的不确定性会进一步影响这些领导者的有效性。在本研究中,作者通过揭示影响悖论领导者有效性的边界条件,为悖论理论和悖论领导文献做出了贡献。
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引用次数: 2
Trends in knowledge management research in small businesses 小企业知识管理研究的趋势
IF 4.2 Q2 BUSINESS Pub Date : 2023-01-23 DOI: 10.1108/ebr-10-2022-0200
Shekhar, Marco Valeri
PurposeThis paper aims to map the knowledge management research in small businesses and suggest future actions to strengthen managerial practices. Knowledge management practices foster the growth of small businesses. They allow innovation to grow within the institutions, enhance customer satisfaction and reduce employee absenteeism and attrition.Design/methodology/approachThe study adopts a bibliometric protocol to retrieve the 686 articles published in the Web of Science (WoS) database. The WoS database is selected to ensure only quality and peer-reviewed publications are analysed in the study. It then identifies the top contributions, and existing thematic areas, and suggests future research and policy actions for boosting economic growth through small business. The study uses VOSviewer, Science of Science (Sci2) and Gephi to conduct the bibliometric and network analysis.FindingsThe results from keyword co-occurrence and co-citation analysis helps in identifying thematic areas. The findings highlight that there exist five major themes in knowledge management research for small businesses. The dynamic co-citation analysis helps in tracing the evolution of these clusters and suggests future themes, research directions and methodological advances in the theme. PageRank analysis helps in identifying the top articles published on high-impact journals in the theme.Research limitations/implicationsThe study helps researchers by summarising existing literature and identifying key thematic areas. It also assists policymakers by recommending actions to improve knowledge management practises in small businesses to gain a competitive advantage. The paper suffers from the limitations of bibliometric analysis. The sample is collected from a single data source and a single type (journal articles) and the statistical accuracy of the analysis depends on the quality of the sample.Originality/valueThe study’s originality lies in using fit-for-purpose software in clustering the research and suggesting actions. To the best of the authors’ knowledge, this study is one of its kind in applying bibliometrics in studying and covering several aspects of knowledge management in small businesses with a combination of software.
目的本文旨在绘制小企业知识管理研究的地图,并提出加强管理实践的未来行动建议。知识管理实践促进了小企业的发展。它们允许机构内部的创新发展,提高客户满意度,减少员工缺勤和流失。设计/方法/方法本研究采用文献计量协议检索科学网(WoS)数据库中发表的686篇文章。选择WoS数据库是为了确保在研究中只分析质量和同行评审的出版物。然后,它确定了主要贡献和现有的主题领域,并提出了通过小企业促进经济增长的未来研究和政策行动。本研究采用VOSviewer、Science(Sci2)和Gephi进行文献计量学和网络分析。关键词共现和共引分析的结果有助于识别主题领域。研究结果强调,小企业知识管理研究存在五大主题。动态共引分析有助于追踪这些聚类的演变,并提出该主题的未来主题、研究方向和方法学进展。PageRank分析有助于识别在该主题的高影响力期刊上发表的热门文章。研究局限性/含义该研究通过总结现有文献和确定关键主题领域来帮助研究人员。它还通过建议改善小企业知识管理实践的行动来帮助决策者获得竞争优势。本文受到文献计量分析的局限。样本是从单一数据源和单一类型(期刊文章)收集的,分析的统计准确性取决于样本的质量。独创性/价值该研究的独创性在于使用适合目的的软件对研究进行聚类并提出行动建议。据作者所知,这项研究是应用文献计量学研究小企业知识管理的几个方面并结合软件的同类研究之一。
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引用次数: 4
期刊
European Business Review
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