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“I wish I could use any language as it comes to mind”: User experience in digital platforms in the context of multilingual personal information management “我希望我能使用任何想到的语言”:多语言个人信息管理背景下的数字平台用户体验
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-19 DOI: 10.1002/asi.24964
Lilach Alon, Maja Krtalić

In today's linguistically diverse world, managing personal information across multiple languages presents a challenge. This study engaged 16 multilingual participants to explore their user experience in the context of multilingual personal information management (MPIM), with a focus on inclusivity, universality, and equity. Addressing two main questions, the study explores the challenges users face on digital platforms in MPIM contexts and their ideal platform features. Findings highlight key issues in MPIM platform design, including unsupported languages and integration of visual aesthetics. We also identify user preferences for ideal platform features, such as language flexibility and efficient information retrieval. The study suggests the need for more inclusive, universal, and equitable platform designs that cater to the specific requirements of multilingual users. Ultimately, this study underscores the critical need for improved MPIM support and emphasizes the significance of continued exploration in this area, establishing it as a vital field of future research.

在当今语言多样化的世界中,跨多种语言管理个人信息是一项挑战。本研究邀请了16名多语言参与者,探讨他们在多语言个人信息管理(MPIM)背景下的用户体验,重点关注包容性、普遍性和公平性。针对两个主要问题,该研究探讨了用户在MPIM环境下的数字平台上面临的挑战以及他们理想的平台功能。研究结果强调了MPIM平台设计中的关键问题,包括不支持的语言和视觉美学的集成。我们还确定了用户对理想平台特性的偏好,例如语言灵活性和高效的信息检索。该研究表明,需要更加包容、通用和公平的平台设计,以满足多语种用户的特定需求。最后,本研究强调了改善MPIM支持的迫切需要,并强调了在该领域继续探索的重要性,并将其确立为未来研究的重要领域。
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引用次数: 0
ChatGPT for complex text evaluation tasks ChatGPT用于复杂的文本评估任务
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-13 DOI: 10.1002/asi.24966
Mike Thelwall

ChatGPT and other large language models (LLMs) have been successful at natural and computer language processing tasks with varying degrees of complexity. This brief communication summarizes the lessons learned from a series of investigations into its use for the complex text analysis task of research quality evaluation. In summary, ChatGPT is very good at understanding and carrying out complex text processing tasks in the sense of producing plausible responses with minimum input from the researcher. Nevertheless, its outputs require systematic testing to assess their value because they can be misleading. In contrast to simple tasks, the outputs from complex tasks are highly varied and better results can be obtained by repeating the prompts multiple times in different sessions and averaging the ChatGPT outputs. Varying ChatGPT's configuration parameters from their defaults does not seem to be useful, except for the length of the output requested.

ChatGPT和其他大型语言模型(llm)已经在不同复杂程度的自然和计算机语言处理任务中取得了成功。这篇简短的交流总结了从一系列调查中吸取的教训,这些调查将其用于研究质量评估的复杂文本分析任务。综上所述,ChatGPT在理解和执行复杂的文本处理任务方面非常出色,因为它可以在研究人员输入最少的情况下产生合理的响应。然而,它的产出需要系统的测试来评估其价值,因为它们可能具有误导性。与简单任务相比,复杂任务的输出变化很大,通过在不同的会话中多次重复提示并平均ChatGPT输出,可以获得更好的结果。改变ChatGPT的默认配置参数似乎没什么用,除了所请求输出的长度。
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引用次数: 0
Associating cognitive abilities with naturalistic search behavior 将认知能力与自然搜索行为联系起来
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-06 DOI: 10.1002/asi.24963
Tung Vuong, Pritom Kumar Das, Tuukka Ruotsalo

Differences in cognitive abilities affect search behaviors, but this has mostly been observed in laboratory experiments. There is limited research on how users search for information in real-world, naturalistic settings and how real-world search behaviors relate to cognitive abilities. In this study, we investigated a wide range of behavioral data captured from real-life search tasks, their association with users' cognitive abilities, and the potential for automatically inferring cognitive abilities from these data. Furthermore, we aimed to determine the data quantity and monitoring duration needed to effectively estimate cognitive abilities from naturalistic behavior. Twenty individuals with βvarying cognitive abilities participated in the experiments in which their everyday search behavior was continuously recorded for 14 days. Their cognitive ability was evaluated through standard tests conducted individually. Data consisted of over 800 h of monitoring, including 2022 queries extracted from 1,442,447 screen frames and associated operating system logs. Using these data, naturalistic search behaviors were associated with cognitive abilities, and predictive models were trained. The results showed that lower selective attention was found to be associated with longer dwelling on selected search results. Faster psychomotor speed and higher fluid intelligence were found to be associated with a greater amount of text read on selected pages. Predictive models exhibited small error rates in predicting cognitive abilities.

认知能力的差异会影响搜索行为,但这主要是在实验室实验中观察到的。关于用户如何在现实世界、自然环境中搜索信息以及现实世界搜索行为与认知能力之间的关系的研究有限。在这项研究中,我们调查了从现实生活中的搜索任务中捕获的广泛的行为数据,它们与用户认知能力的关联,以及从这些数据中自动推断认知能力的潜力。此外,我们旨在确定从自然行为中有效评估认知能力所需的数据量和监测时间。20名认知能力不同的人参加了实验,他们的日常搜索行为被连续记录了14天。他们的认知能力通过单独进行的标准测试进行评估。数据包括超过800小时的监控,包括从1,442,447个屏幕帧和相关操作系统日志中提取的2022个查询。利用这些数据,自然搜索行为与认知能力相关联,并训练了预测模型。结果显示,较低的选择性注意力被发现与较长时间停留在选定的搜索结果有关。研究发现,更快的精神运动速度和更高的流体智力与在选定页面上阅读更多的文本有关。预测模型在预测认知能力方面显示出很小的错误率。
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引用次数: 0
Data, not documents: Moving beyond theories of information-seeking behavior to advance data discovery 数据,而不是文档:超越信息寻求行为理论,推进数据发现
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-06 DOI: 10.1002/asi.24962
Anthony J. Million, Jeremy York, Sara Lafia, Libby Hemphill

Many theories of human information behavior (HIB) assume that information objects are in text document format. This paper argues four important HIB theories are insufficient for describing users' search strategies for data because of assumptions about the attributes of objects that users seek. We first review and compare four HIB theories: Bates' berrypicking, Marchionni's electronic information search, Dervin's sense-making, and Meho and Tibbo's social scientist information-seeking. All four theories assume that information-seekers search for text documents. Next, we compare these theories to search behavior by analyzing Google Analytics data from the Inter-university Consortium for Political and Social Research (ICPSR). Users took direct, scenic, and orienting paths when searching for data. We also interviewed ICPSR users (n = 20), and they said they needed dataset documentation and contextual information to find data. However, Dervin's sense-making alone cannot explain the information-seeking behaviors that we observed. Instead, what mattered most were object attributes determined by the type of information that users sought (i.e., data, not documents). We conclude by suggesting an alternative frame for building user-centered data discovery tools.

人类信息行为(HIB)的许多理论都假定信息对象是文本文档格式的。本文认为,四种重要的人类信息行为理论不足以描述用户的数据搜索策略,因为它们假设了用户所搜索对象的属性。我们首先回顾并比较了四种 HIB 理论:贝茨的采摘浆果理论、马奇奥尼的电子信息搜索理论、德文的感性认识理论以及梅霍和提博的社会科学家信息搜索理论。这四种理论都假定信息搜索者搜索的是文本文件。接下来,我们通过分析大学间政治与社会研究联合会(ICPSR)的谷歌分析数据,将这些理论与搜索行为进行比较。用户在搜索数据时采用了直接路径、风景路径和定向路径。我们还采访了 ICPSR 用户(n = 20),他们表示需要数据集文档和上下文信息才能找到数据。然而,仅凭德文的 "感性认识 "无法解释我们所观察到的信息搜索行为。相反,最重要的是由用户所寻求的信息类型(即数据而非文档)决定的对象属性。最后,我们为构建以用户为中心的数据发现工具提出了一个替代框架。
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引用次数: 0
Conceptual models of the sociotechnical: Introduction to special issue 社会技术概念模型:特刊导论
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-04 DOI: 10.1002/asi.24958
Katrina Fenlon, Peter Organisciak, Andrea Thomer, Nicholas M. Weber

This special issue of the “Journal of the Association for Information Science and Technology” examines conceptual models as products of, and tools for, critical inquiry in Information Science (IS). The papers included in this issue present diverse perspectives on how conceptual models impact sociotechnical systems, spanning topics such as knowledge organization, representation, and information system design. Key themes include the intersection of model development with ethical considerations, the historical and future implications of conceptual modeling decisions, and the potential for conceptual models to address issues of power, representation, and justice in emerging technologies. This introduction situates the contributions within broader discussions of conceptual modeling in IS and highlights the field's unique approach to reflexive critique and sociotechnical analysis.

本期“信息科学与技术协会杂志”特刊将概念模型作为信息科学(IS)批判性探究的产物和工具进行考察。本期的论文从不同的角度阐述了概念模型如何影响社会技术系统,涵盖了知识组织、表示和信息系统设计等主题。关键主题包括模型开发与伦理考虑的交集,概念建模决策的历史和未来含义,以及概念模型在新兴技术中解决权力、表示和正义问题的潜力。本引言将在IS中概念建模的广泛讨论中做出贡献,并强调了该领域对反思性批评和社会技术分析的独特方法。
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引用次数: 0
Integration patterns in the use of metadata for data sense-making during relevance evaluation: An interpretable deep learning-based prediction 关联评估期间使用元数据进行数据意义构建的集成模式:基于可解释深度学习的预测
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-10-29 DOI: 10.1002/asi.24961
Qiao Li, Ping Wang, Chunfeng Liu, Xueyi Li, Jingrui Hou

Integrating diverse cues from metadata to make sense of retrieved data during relevance evaluation is a crucial yet challenging task for data searchers. However, this integrative task remains underexplored, impeding the development of effective strategies to address metadata's shortcomings in supporting this task. To address this issue, this study proposes the “Integrative Use of Metadata for Data Sense-Making” (IUM-DSM) model. This model provides an initial framework for understanding the integrative tasks performed by data searchers, focusing on their integration patterns and associated challenges. Experimental data were analyzed using an interpretable deep learning-based prediction approach to validate this model. The findings offer preliminary support for the model, revealing that data searchers engage in integrative tasks to utilize metadata effectively for data sense-making during relevance evaluation. They construct coherent mental representations of retrieved data by integrating systematic and heuristic cues from metadata through two distinct patterns: within-category integration and across-category integration. This study identifies key challenges: within-category integration entails comparing, classifying, and connecting systematic or heuristic cues, while across-category integration necessitates considerable effort to integrate cues from both categories. To support these integrative tasks, this study proposes strategies for mitigating these challenges by optimizing metadata layouts and developing intelligent data retrieval systems.

在相关性评估期间,集成来自元数据的各种线索以理解检索到的数据是数据搜索者的一项关键但具有挑战性的任务。然而,这一综合任务仍未得到充分的探索,阻碍了有效策略的发展,以解决元数据在支持这一任务方面的缺点。为了解决这一问题,本研究提出了“综合使用元数据进行数据意义制作”(IUM-DSM)模型。该模型提供了一个初始框架,用于理解数据搜索器执行的集成任务,重点关注其集成模式和相关挑战。使用可解释的基于深度学习的预测方法分析实验数据以验证该模型。研究结果为该模型提供了初步支持,揭示了数据搜索者在相关性评估过程中参与整合任务,有效地利用元数据进行数据意义构建。他们通过两种不同的模式:类别内整合和跨类别整合,通过整合元数据的系统和启发式线索,构建检索数据的连贯心理表征。本研究确定了关键挑战:类别内整合需要比较、分类和连接系统或启发式线索,而跨类别整合需要相当大的努力来整合来自两个类别的线索。为了支持这些综合任务,本研究提出了通过优化元数据布局和开发智能数据检索系统来减轻这些挑战的策略。
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引用次数: 0
The role of online search platforms in scientific diffusion 在线搜索平台在科学传播中的作用
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-10-20 DOI: 10.1002/asi.24959
Kyriakos Drivas

After the launch of Google Scholar older papers experienced an increase in their citations, a finding consistent with a reduction in search costs and introduction of ranking algorithms. I employ this observation to examine how recombination of science takes place in the era of online search platforms. The findings show that as papers become more discoverable, their knowledge is diffused beyond their own broad field. Results are mixed when examining knowledge diffusion within the same field. The results contribute to the ongoing debate of narrowing of science. While there might a general reduction in recombination of knowledge across distant fields over the last decades, online search platforms are not the culprits.

b谷歌Scholar推出后,老论文的引用量增加了,这一发现与搜索成本的降低和排名算法的引入相一致。我利用这一观察来研究在在线搜索平台时代,科学的重组是如何发生的。研究结果表明,随着论文越来越容易被发现,它们的知识被扩散到自己的广阔领域之外。在考察同一领域内的知识扩散时,结果喜忧参半。研究结果为正在进行的关于缩小科学范围的辩论做出了贡献。虽然在过去的几十年里,跨领域的知识重组可能会普遍减少,但在线搜索平台并不是罪魁祸首。
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引用次数: 0
Falling behind again? Characterizing and assessing older adults' algorithm literacy in interactions with video recommendations 又落后了?描述和评估老年人在与视频推荐互动中的算法素养
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-10-19 DOI: 10.1002/asi.24960
Yuhao Zhang, Jiqun Liu

Algorithms play a significant role in shaping our experiences of interacting with intelligent information systems but also inherit and amplify data biases, potentially leading to unfair decisions or discriminatory outcomes. This motivates us to investigate users' algorithm literacy, which covers the awareness and knowledge of algorithms and the skills to intervene in the operations of personalization algorithms when interacting with recommendation systems. Since vulnerable groups are more likely to suffer from the negative consequences of algorithmic decision-making, investigating algorithm literacy among such groups is critical. This study aims to examine older adults' algorithm literacy, who are often considered a vulnerable group and labeled as digital laggards in contemporary information society. The empirical evidence collected from 21 participants in in-depth interviews and cognitive mapping studies demonstrated that almost all participants are algorithm-aware to some extent and identified (1) three types of information and sources collected by algorithms in user understanding, (2) two paradigms of how respondents understand personalized recommendations, and (3) two sets of strategies they develop to employ algorithms for improving user experience. The findings shed light on designing human-centered intelligent information systems for unbiased personalization and developing a more inclusive AI-assisted society that equally benefits people of all ages.

算法在塑造我们与智能信息系统互动的体验方面发挥着重要作用,但也继承并放大了数据偏见,可能导致不公平的决定或歧视性的结果。这促使我们研究用户的算法素养,包括对算法的认知和知识,以及在与推荐系统交互时干预个性化算法操作的技能。由于弱势群体更有可能遭受算法决策的负面影响,因此调查这些群体的算法素养至关重要。在当代信息社会中,老年人往往被视为弱势群体,被贴上数字落后者的标签,本研究旨在考察老年人的算法素养。从21名参与者中收集的深度访谈和认知地图研究的经验证据表明,几乎所有参与者都在一定程度上具有算法意识,并确定了(1)算法在用户理解中收集的三种信息和来源,(2)受访者如何理解个性化推荐的两种范式,以及(3)他们开发的两套策略,以利用算法来改善用户体验。研究结果有助于设计以人为中心的智能信息系统,实现公正的个性化,并发展一个更具包容性的人工智能辅助社会,使所有年龄段的人都能平等受益。
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引用次数: 0
Exploring the digital gray zone of online medicinal markets emerging from search 探索由搜索产生的在线医药市场的数字灰色地带
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-10-12 DOI: 10.1002/asi.24956
Kristofer Rolf Söderström, Olof Sundin

This explorative study investigates the emergence of gray zone markets from search engines amidst the global expansion of online markets. With the analytical approach of infrastructural inversion, we examine how the search infrastructure constructs access to a gray zone market including both authorized online pharmacies and unauthorized vendors. Using Sweden and Google Search as a case, we explore the online presence of three products (vitamin D, paracetamol, and Viagra), through search engine result page analysis, web crawling, and network analysis. Infrastructural inversion unveils the typically invisible mechanisms of search engines, considering user queries, algorithmic priorities, SEO practices, and pharmacy regulations. We find gray zones only emerge in searches for erectile disfunction medicinal products and information, where unauthorized vendors successfully competed for visibility in search engine rankings. A complex web of conditions can steer consumers toward gray zone markets, complicating the access to safe and regulated medicinal products. This can expose individuals to risks associated with unverified medicinal products, but also challenges the integrity of the online health information infrastructure.

这篇探索性研究探讨了在全球网路市场扩张中,搜寻引擎所产生的灰色地带市场。利用基础设施倒置的分析方法,我们研究了搜索基础设施如何构建灰色地带市场的访问,包括授权的在线药店和未经授权的供应商。以瑞典和谷歌搜索为例,我们通过搜索引擎结果页面分析、网络爬行和网络分析,探索了三种产品(维生素D、扑热息痛和伟哥)的在线存在。考虑到用户查询、算法优先级、SEO实践和药房法规,基础设施反转揭示了搜索引擎通常不可见的机制。我们发现灰色地带只出现在搜索勃起功能障碍药品和信息时,未经授权的供应商成功地竞争了搜索引擎排名的可见性。复杂的情况网络可能会将消费者引向灰色地带市场,使获得安全和受监管的药品变得更加复杂。这可能使个人面临与未经验证的药品相关的风险,但也挑战在线卫生信息基础设施的完整性。
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引用次数: 0
When data sharing is an answer and when (often) it is not: Acknowledging data-driven, non-data, and data-decentered cultures 什么时候数据共享是答案,什么时候(通常)不是:承认数据驱动、非数据和以数据为中心的文化
IF 4.3 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-10-11 DOI: 10.1002/asi.24957
Isto Huvila, Luanne S. Sinnamon

Contemporary research and innovation policies and advocates of data-intensive research paradigms continue to urge increased sharing of research data. Such paradigms are underpinned by a pro-data, normative data culture that has become dominant in the contemporary discourse. Earlier research on research data sharing has directed little attention to its alternatives as more than a deficit. The present study aims to provide insights into researchers' perspectives, rationales and practices of (non-)sharing of research data in relation to their research practices. We address two research questions, (RQ1) what underpinning patterns can be identified in researchers' (non-)sharing of research data, and (RQ2) how are attitudes and data-sharing linked to researchers' general practices of conducting their research. We identify and describe data-decentered culture and non-data culture as alternatives and parallels to the data-driven culture, and describe researchers de-inscriptions of how they resist and appropriate predominant notions of data in their data practices by problematizing the notion of data, asserting exceptions to the general case of data sharing, and resisting or opting out from data sharing.

当代研究和创新政策以及数据密集型研究范式的倡导者继续敦促增加研究数据的共享。这些范式是由亲数据、规范的数据文化支撑的,这种文化在当代话语中占主导地位。早期关于研究数据共享的研究很少把注意力放在它的替代方案上,认为它只是一个缺陷。本研究旨在深入了解研究人员在研究实践中对(非)研究数据共享的观点、依据和实践。我们解决了两个研究问题,(RQ1)在研究人员(非)共享研究数据中可以识别出哪些基础模式,以及(RQ2)态度和数据共享如何与研究人员进行研究的一般实践联系起来。我们将以数据为中心的文化和非数据文化识别并描述为数据驱动文化的替代品和相似之处,并描述研究人员如何通过将数据概念问题化,断言数据共享的一般情况下的例外情况,以及抵制或选择退出数据共享,来抵制和利用数据实践中的主导概念。
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引用次数: 0
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Journal of the Association for Information Science and Technology
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