Requirements elicitation is critical phase of software development that involve direct communication of clients and vendors. In global software development (GSD), importance of requirements elicitation becomes more critical due to geographical distance. The aim of this research is to design and implement requirement elicitation model (REM) where GSD organization can evaluate their organizations and can classify their level of implementation where organization lies. Systematic literature review (SLR) was conducted for the identification of critical success factors (CSFs) from a sample of 70 research articles. Furthermore, the identified CSFs are organized into five levels based on Capability Maturity Model Integration (CMMI) and Software Outsourcing Vendors' Readiness Model (SOVRM). A second SLR was conducted for identifying all possible practices for the implementation of CSFs. To validate the findings of SLR and to find more practices in the view of industrial practitioners for the identified CSFs, a questionnaire survey was conducted in the GSD organizations in which 35 experts, from different countries, contributed. For REM evaluation, we have conducted two case studies. The outcome analysis after conducting case studies confirms that our assessment framework is easier to understand, apply, and successfully critic the strengths and weaknesses of organizations during requirements elicitation in GSD.
Software process simulation models (SPSMs) that are based on descriptive process models offer the executability that can demonstrate dynamic changes of software processes over time. Verification and validation (V&V) is critical in SPSMs for guaranteeing the quality and reliability of models. V&V of dynamic software process models is more complex and challenging than for static software process models. This work systematically summarizes and maps V&V studies in SPSM to provide guidelines for future research and practice. Specifically, this study aims at identifying the focus of research on V&V, the methods used for V&V, and how to implement V&V of SPSMs in software engineering research. We conducted a systematic mapping study on studies of SPSMs that report on their V&V activities. Under the guidance of a V&V meta-model for SPSMs, we study four research questions about V&V process. We identified 107 primary studies from a pool of 313 papers on SPSMs until 2021. There are two main results of our study. The first one presents the relationship between quality aspects of SPSMs and the V&V methods to assure them. The second result reveals the relationships among the modeling process, three modeling steps, five quality aspects, and 10 V&V methods. Generally, researchers do not pay sufficient attention to V&V, as 65.8% (