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The Value of a Cross-Disciplinary Approach to Human and System Performance Research in Obstetrics and Neonatology: AHRQ's Patient Safety Learning Laboratory. 在产科和新生儿科学中,跨学科方法对人类和系统性能研究的价值:AHRQ的患者安全学习实验室。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-09-23 DOI: 10.1097/PTS.0000000000001361
Louis P Halamek, Rodrigo B Galindo, Sean Follmer, Nicole K Yamada, Ken Catchpole, Connor Lusk, Lisa Pineda, Kay Daniels, Steve Lipman, Henry C Lee

Objective: In creating an Agency for Healthcare Research and Quality (AHRQ) Patient Safety Learning Laboratory (PSLL), our objective has been to establish a multidisciplinary research environment focused on the safe care of pregnant women and newborns. This manuscript describes work performed under grants P30 HS023506 (obstetric focus) and R18 HS029123 (neonatal focus).

Methods: We follow AHRQ's 5-step approach to systems engineering in health care: problem analysis, design, development, implementation, and evaluation. Within this 5-step approach, methods used include interviews, focus groups, direct observation, teamwork scales, flow disruption analysis, the Systems Engineering Initiative for Patient Safety model, design thinking, and simulation-based testing of processes and prototypes.

Results: Grant P30 HS023506 is completed. The physical characteristics of 10 labor and delivery units were examined, finding significant heterogeneity in size, design, and organization. Task analysis revealed multiple obstacles to optimal team performance. We designed and tested a delayed cord clamping cart to address inherent ergonomic challenges. Finally, we identified common lapses in verbal communication during obstetric emergencies. Grant R18 HS029123 is ongoing. Eighteen Need Statements serve as the basis for exploratory work in mitigating threats to neonates during resuscitation, including a task analysis to determine points of intervention. We are developing (a) novel resuscitation platforms, (b) improved methods of equipment/supply organization, (c) new means of acquiring, displaying, and processing multiple data streams, and (d) innovative techniques and devices for neonatal intubation.

Conclusions: The approach to systems engineering in health care supported by AHRQ's PSLL funding mechanism fosters critical thinking about safety issues by facilitating the integration of investigators with diverse, complementary expertise. By encouraging such collaboration, AHRQ's 5-step process enables important questions to be answered. The PSLL mechanism is a valuable resource for the patient safety community.

目标:在创建医疗保健研究和质量机构(AHRQ)患者安全学习实验室(PSLL)时,我们的目标是建立一个多学科研究环境,重点关注孕妇和新生儿的安全护理。本文描述了在拨款P30 HS023506(产科重点)和R18 HS029123(新生儿重点)下进行的工作。方法:我们遵循AHRQ在卫生保健系统工程中的五步方法:问题分析、设计、开发、实施和评估。在这五步方法中,使用的方法包括访谈、焦点小组、直接观察、团队合作量表、流程中断分析、患者安全系统工程计划模型、设计思维以及基于模拟的流程和原型测试。结果:完成了P30 HS023506的授权。对10个分娩单位的物理特征进行了检查,发现在大小、设计和组织方面存在显著的异质性。任务分析揭示了实现最佳团队绩效的多重障碍。我们设计并测试了一个延迟的脐带夹紧车,以解决固有的人体工程学挑战。最后,我们确定了产科急诊期间言语沟通的常见失误。拨款R18 HS029123正在进行中。18项需求声明是在复苏期间减轻新生儿威胁的探索性工作的基础,包括确定干预点的任务分析。我们正在开发(a)新的复苏平台,(b)改进的设备/供应组织方法,(c)获取、显示和处理多个数据流的新方法,以及(d)新生儿插管的创新技术和设备。结论:AHRQ的PSLL资助机制支持的卫生保健系统工程方法通过促进具有不同互补专业知识的研究人员的整合,促进了对安全问题的批判性思考。通过鼓励这种协作,AHRQ的5步流程能够回答重要的问题。PSLL机制是患者安全社区的宝贵资源。
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引用次数: 0
Challenges and Opportunities in the Medication Reconciliation Process in an Emergency Department: An Observational Human Factors Study. 急诊科药物和解过程中的挑战与机遇:一项观察性人为因素研究。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-09-23 DOI: 10.1097/PTS.0000000000001362
Huei-Yen Winnie Chen, Connor Wurst, Tahleen A Lattimer, Noni Setiowati, Ann Bisantz, Robert G Wahler, David M Jacobs, Sharon Hewner, Jennifer Stoll, Sabrina Casucci, Ranjit Singh

Objectives: This observational study examines challenges and opportunities in the medication reconciliation process within the emergency department (ED). Through a human factors approach, we look to identify barriers and potential improvements for enhancing patient safety during transitions of care for older adults.

Methods: An observational study was conducted in the ED of a large teaching hospital, comprising 32 hours of observation across 12 sessions. Researchers followed pharmacists, nurses, and triage staff, documenting workflows, communication practices, and medication reconciliation processes. Recurring patterns, challenges, and opportunities for improvement were identified through a qualitative analysis.

Results: Systemic barriers to effective medication reconciliation were identified, including fragmented workflows, inconsistent documentation, and usability issues in electronic health records. Challenges were exacerbated by the fast-paced ED environment and frequent interruptions. Pharmacists played a pivotal role in synthesizing diverse information sources to construct accurate medication histories, but their workload often limited their capacity to address broader medication safety concerns. Opportunities for improvement include delegating specific tasks to trained support staff, optimizing electronic health record functionalities, and fostering interdisciplinary collaboration to streamline workflows and reduce errors.

Conclusions: Medication reconciliation in the ED is critical for patient safety but faces significant systemic and environmental challenges. Addressing these barriers through enhanced system integration, task delegation, and improved communication protocols could increase efficiency and reduce errors. Further research is needed to evaluate these interventions across diverse ED settings to optimize medication reconciliation processes and improve safety outcomes.

目的:本观察性研究探讨了急诊科(ED)药物调解过程中的挑战和机遇。通过人为因素方法,我们希望确定障碍和潜在的改进,以提高老年人护理过渡期间的患者安全。方法:在某大型教学医院的急诊科进行了一项观察性研究,包括12次32小时的观察。研究人员跟踪了药剂师、护士和分诊人员,记录了工作流程、沟通实践和药物协调过程。通过定性分析确定了重复出现的模式、挑战和改进机会。结果:确定了有效药物协调的系统性障碍,包括支离破碎的工作流程、不一致的文档和电子健康记录的可用性问题。快节奏的ED环境和频繁的中断加剧了挑战。药剂师在综合各种信息来源以构建准确的用药史方面发挥了关键作用,但他们的工作量往往限制了他们解决更广泛的用药安全问题的能力。改进的机会包括将特定任务委托给训练有素的支持人员,优化电子健康记录功能,以及促进跨学科协作以简化工作流程并减少错误。结论:急诊科的药物调节对患者安全至关重要,但面临着重大的系统和环境挑战。通过增强的系统集成、任务委派和改进的通信协议来解决这些障碍可以提高效率并减少错误。需要进一步的研究来评估不同ED环境下的这些干预措施,以优化药物调节过程并提高安全性结果。
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引用次数: 0
The Impact of Retained Surgical Items on Patient and Clinical Practice: A Systematic Review. 手术遗留物品对患者和临床实践的影响:系统回顾。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-05-30 DOI: 10.1097/PTS.0000000000001374
Peirong Chen

Retained surgical items (RSIs) are foreign objects left inside after surgery, classified as serious but preventable never events. This review aims to examine the consequences and impact of RSIs, thereby raising awareness and emphasizing prevention. The author reviewed case reports published between 2020 and 2024. A total of 37 cases were evaluated. Excluding 3 asymptomatic patients, 91.89% sought medical help due to discomfort, with 59.46% experiencing pain. On average, 2.33 additional imaging examinations were required. Of the patients, 94.59% underwent a second or more operations, 77.14% of which were open surgeries. Serious complications were observed in 29.73% of cases, and 3 patients died from complications. The average stay to discharge after surgery was 5.94 days. The median incubation time was 1.75 years. RSIs were found across various procedures and anatomic sites, with 67.57% presenting nonspecific symptoms. Only 32.43% of diagnoses were identified through imaging, and 70.27% were confirmed intraoperatively, indicating that the primary diagnosis matched the final diagnosis in only 29.73% of cases. The impact of retained surgical items on patients and health care providers is significant. Prevention is always better than cure.

手术残留物(rsi)是指手术后留在体内的异物,属于严重但可预防的事件。本综述旨在探讨rsi的后果和影响,从而提高认识并强调预防。作者回顾了2020年至2024年间发表的病例报告。共评估37例。除3例无症状患者外,91.89%患者因不适就医,其中59.46%患者出现疼痛。平均需要额外进行2.33次影像学检查。94.59%的患者接受了第二次及以上手术,其中77.14%为开放性手术。29.73%的病例出现严重并发症,3例患者死于并发症。术后平均住院时间为5.94天。中位潜伏期为1.75年。rsi可在不同手术和解剖部位发现,67.57%表现为非特异性症状。影像确诊率仅为32.43%,术中确诊率为70.27%,初步诊断与最终诊断吻合率仅为29.73%。保留的手术物品对患者和医疗保健提供者的影响是显著的。预防总是胜于治疗。
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引用次数: 0
Enhancing Fall Risk Assessment After Total Knee Arthroplasty: The Role of the Sitting-Rising Test. 增强全膝关节置换术后跌倒风险评估:坐-立试验的作用。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-07-23 DOI: 10.1097/PTS.0000000000001388
Abdul Moeez Awais, Abdul Raffay Awais, Laiba Khurram
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引用次数: 0
Supporting Health Care Resilience Through "Reflexive Spaces" in Home Care Services: A Multiple Embedded Case Study. 通过家庭护理服务中的“反身空间”支持卫生保健弹性:一个多重嵌入式案例研究。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-06-13 DOI: 10.1097/PTS.0000000000001375
Camilla Seljemo, Olav Røise, Eline Ree, Siri Wiig

Objectives: The aim of this study was to explore where and how managers facilitate arenas for collective reflections and knowledge sharing ("reflexive spaces") in homecare services during the COVID-19 pandemic. Moreover, we sought to understand how these "reflexive spaces" contributed to adaptations to challenges induced by the pandemic. Finally, we aimed to discuss how these spaces might incorporate resilience into health care.

Methods: This multiple embedded case study includes interviews with health care staff (n=16) and managers at different system levels (n=21) from 4 Norwegian municipalities. The data were analyzed in accordance with reflexive thematic analysis.

Findings: The analysis identified 2 overarching themes: (1) arenas for reflection, communication, and dialogue, and (2) establishing new solutions through collective reflection facilitated by managers. Managers who initiated dialogue and established arenas for reflection and communication were highlighted as important for discussing and sharing knowledge about challenges created by the pandemic. In these spaces, both managers and staff reflected, collaborated, and learned from each other and then designed a tactical and resilient response to the ongoing challenges.

Conclusions: Managers had a key role as facilitators for "reflexive spaces" within and across levels of responsibilities. Moreover, managers had a mediating role in bridging knowledge and understanding across levels within the health care system. Using "reflexive spaces" as part of daily practice appeared as an important measure to balance demands and capacity and respond both to crises and to everyday challenges.

目的:本研究的目的是探讨在COVID-19大流行期间,管理人员在何处以及如何促进家庭护理服务中的集体反思和知识共享(“反思空间”)。此外,我们试图了解这些“反射空间”如何有助于适应大流行带来的挑战。最后,我们旨在讨论这些空间如何将弹性纳入医疗保健。方法:这个多重嵌入式案例研究包括对来自4个挪威城市的卫生保健人员(n=16)和不同系统级别的管理人员(n=21)的访谈。根据反身性主题分析法对数据进行分析。结果:分析确定了2个主要主题:(1)反思、沟通和对话的场所;(2)通过管理者促进的集体反思建立新的解决方案。与会者强调,发起对话并建立反思和沟通场所的管理人员对于讨论和分享有关大流行病带来的挑战的知识非常重要。在这些空间中,管理人员和员工相互反思、合作和学习,然后设计出应对持续挑战的战术和弹性反应。结论:管理者作为“反身空间”的促进者,在不同层次的责任中扮演着关键的角色。此外,管理人员在弥合知识和理解跨层次的卫生保健系统中的中介作用。使用“反身空间”作为日常实践的一部分,似乎是平衡需求和能力以及应对危机和日常挑战的重要措施。
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引用次数: 0
Improving Situational Awareness During Interfacility Transport Using a Transport Monitoring and Communication Application: A Simulation-Based Pilot Study. 利用运输监控和通信应用提高设施间运输过程中的态势感知:基于模拟的试点研究。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-08-08 DOI: 10.1097/PTS.0000000000001402
Matthew Cook, Rachel Umoren, Elizabeth Steinlage, Prashanth Rajivan, Lun Li, John Feltner, Andia Pouresfandiary Cham, Taylor Sawyer

Objectives: To evaluate the impact of using a simulated teletransport application compared with ad hoc phone calls between medical control physicians (MCP) and transport teams on situational awareness and communication during neonatal interfacility transports.

Methods: In this pilot study, MCPs and pediatric critical care transport teams (PCCT) participated in simulated neonatal transports with or without a simulated transport monitoring and communication (T-MAC) application. Situational awareness (perception, the recognition of the patient's status; comprehension, the understanding of the significance of patient's status; and projection, anticipation of what the patient's status will likely become) and the overall duration of communication was measured and compared between and within groups.

Results: Thirty-three subjects (20 MCP, 13 PCCT) participated in 52 simulations. MCPs had higher overall situational awareness scores with use of the T-MAC app compared with ad hoc phone calls with increased mean perception (98%, T-MAC versus 79%, no T-MAC, P = 0.003) and projection (53%, T-MAC versus 40%, no T-MAC, P = 0.004) scores before a patient event (sudden adverse change to patient status); and increased perception (83%, T-MAC versus 64%, no T-MAC, P = 0.03); comprehension (68%, T-MAC versus 48%, no T-MAC, P = 0.04); and projection (58%, T-MAC versus 30%, no T-MAC, P = 0001) scores after the event. PCCTs had higher mean perception (98%, T-MAC versus 81%, no T-MAC, P = 0.02) and projection (54%, T-MAC versus 45% no T-MAC) scores before the event. The median duration of call times decreased for adverse events (125, IQR: 45s, T-MAC versus 140, IQR: 70s, no T-MAC, P = 0.046).

Conclusions: In this simulated setting, the use of a specially designed teletransport app for neonatal interfacility transports improved situational awareness and increased the efficiency of communication for transport team stakeholders. There was greater benefit in improving situational awareness for the MCPs than for PCCT members. The development and use of a T-MAC application warrants further investigation.

目的:评估使用模拟远程运输应用程序与医疗控制医生(MCP)和运输团队之间临时电话呼叫对新生儿设施间运输过程中态势感知和沟通的影响。方法:在这项试点研究中,mcp和儿科重症监护运输小组(PCCT)参与了模拟新生儿运输,有或没有模拟运输监测和通信(T-MAC)应用。情境感知(感知,对患者状态的识别;理解,对患者状态重要性的理解;预测,对患者状态可能会变成什么样的预期)和总体沟通持续时间被测量并在组间和组内进行比较。结果:33名受试者(20名MCP, 13名PCCT)参加了52次模拟。与临时电话相比,使用T-MAC应用程序的mcp具有更高的总体态势感知得分,在患者事件(患者状态的突然不利变化)之前,平均感知(98%,T-MAC对79%,无T-MAC, P = 0.003)和预测(53%,T-MAC对40%,无T-MAC, P = 0.004)得分增加;提高了认知(83%,麦迪vs 64%,没有麦迪,P = 0.03);理解能力(68%,麦迪vs 48%,没有麦迪,P = 0.04);和预测得分(58%,麦迪vs 30%,没有麦迪,P = 0001)。PCCTs在事件发生前的平均感知得分(98%,T-MAC vs 81%, P = 0.02)和预测得分(54%,T-MAC vs 45%,没有T-MAC)更高。不良事件的呼叫时间中位数减少(125,IQR: 45秒,T-MAC vs 140, IQR: 70秒,无T-MAC, P = 0.046)。结论:在这种模拟环境中,使用专门设计的新生儿设施间运输远程运输应用程序可以提高态势感知能力,提高运输团队利益相关者的沟通效率。提高mcp的态势感知比提高PCCT成员的态势感知有更大的好处。T-MAC应用程序的开发和使用需要进一步的调查。
{"title":"Improving Situational Awareness During Interfacility Transport Using a Transport Monitoring and Communication Application: A Simulation-Based Pilot Study.","authors":"Matthew Cook, Rachel Umoren, Elizabeth Steinlage, Prashanth Rajivan, Lun Li, John Feltner, Andia Pouresfandiary Cham, Taylor Sawyer","doi":"10.1097/PTS.0000000000001402","DOIUrl":"10.1097/PTS.0000000000001402","url":null,"abstract":"<p><strong>Objectives: </strong>To evaluate the impact of using a simulated teletransport application compared with ad hoc phone calls between medical control physicians (MCP) and transport teams on situational awareness and communication during neonatal interfacility transports.</p><p><strong>Methods: </strong>In this pilot study, MCPs and pediatric critical care transport teams (PCCT) participated in simulated neonatal transports with or without a simulated transport monitoring and communication (T-MAC) application. Situational awareness (perception, the recognition of the patient's status; comprehension, the understanding of the significance of patient's status; and projection, anticipation of what the patient's status will likely become) and the overall duration of communication was measured and compared between and within groups.</p><p><strong>Results: </strong>Thirty-three subjects (20 MCP, 13 PCCT) participated in 52 simulations. MCPs had higher overall situational awareness scores with use of the T-MAC app compared with ad hoc phone calls with increased mean perception (98%, T-MAC versus 79%, no T-MAC, P = 0.003) and projection (53%, T-MAC versus 40%, no T-MAC, P = 0.004) scores before a patient event (sudden adverse change to patient status); and increased perception (83%, T-MAC versus 64%, no T-MAC, P = 0.03); comprehension (68%, T-MAC versus 48%, no T-MAC, P = 0.04); and projection (58%, T-MAC versus 30%, no T-MAC, P = 0001) scores after the event. PCCTs had higher mean perception (98%, T-MAC versus 81%, no T-MAC, P = 0.02) and projection (54%, T-MAC versus 45% no T-MAC) scores before the event. The median duration of call times decreased for adverse events (125, IQR: 45s, T-MAC versus 140, IQR: 70s, no T-MAC, P = 0.046).</p><p><strong>Conclusions: </strong>In this simulated setting, the use of a specially designed teletransport app for neonatal interfacility transports improved situational awareness and increased the efficiency of communication for transport team stakeholders. There was greater benefit in improving situational awareness for the MCPs than for PCCT members. The development and use of a T-MAC application warrants further investigation.</p>","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":"21 7Supp","pages":"S65-S71"},"PeriodicalIF":1.7,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12453096/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145132336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Development of an Evidence-Based Instrument to Justify the Use of Physical Restraint in General Adult Ward Settings: A Systematic Review. 开发一种基于证据的工具来证明在普通成人病房中使用身体约束的合理性:一项系统综述。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-10-01 Epub Date: 2025-07-08 DOI: 10.1097/PTS.0000000000001380
Lap Fung Tsang, Kin Fung So, Cheuk Fung Ng, Tak Po Cheung, Ka Po Lo, Siu Keung Tang, Lok Man Leung

Background: Physical restraint is commonly applied in the clinical settings despite numerous studies presenting its paucity of efficacy and safety. Despite the various tangible and intangible factors associated with moral and safety issues, nurses must make decisions on restraint use in ethical dilemmas. Health care providers often find it challenging to make appropriate decisions regarding the use of physical restraint in demanding clinical environments without a standard and objective assessment tool.

Objectives: The objectives aimed to identify effective instrument to justify the decision-making regarding the use of physical restraint in general adult ward settings.

Methods: A literature search was conducted on several electronic databases, including Medline, PubMed, CINAHL Complete, Embase, and Cochrane Library, using subject MeSH headings and relevant keywords to identify any relevant studies pertaining to the research question. Only articles written in English from January 2014 to March 2024 were considered. The search was filtered by screening for articles with the full-text availability, cohort studies that are not considered an experimental studies, systematic reviews, or meta-analysis. The reference lists of literatures were also searched to identify any further relevant studies.

Results: Eight studies were included in this review, consisting of 6 cohort studies, 1 stepped-wedge randomized controlled trial, and 1 systematic review. The quality of the studies ranged from low to moderate, with the risk of bias being moderate to high. The interventions retrieved from the included studies can be categorized as restraint decision instruments, restraint preventive interventions and restraint preventive strategies. All included studies reported a significantly improved rate of restrained patients in the intervention group comparing to the control group. The rate of restrained patient days decreased significantly in the intervention group. There was no significant difference in the rate and number of accidental catheter removal, fall incident, and length of stay.

Conclusions: Implementing the evidence-based instrument can help improve patient outcomes, reduce inappropriate use of physical restraint, and provide a structured decision-making process for health care staff. An evidence-based assessment instrument is developed to assess patients who are necessary to be given physical restraint, and further stringent research is necessary to evaluate the effect of such instrument. Training on least restrictive techniques and effective strategies is crucial for nurses to ensure adherence of nurses and appropriate care for patients.

背景:尽管许多研究表明物理约束缺乏有效性和安全性,但物理约束通常应用于临床环境。尽管与道德和安全问题相关的各种有形和无形因素,护士必须在道德困境中做出约束使用的决定。卫生保健提供者经常发现,如果没有标准和客观的评估工具,就在要求苛刻的临床环境中使用身体约束做出适当的决定是具有挑战性的。目标:目标旨在确定有效的工具,以证明在一般成人病房环境中使用身体约束的决策是合理的。方法:在Medline、PubMed、CINAHL Complete、Embase和Cochrane Library等多个电子数据库中进行文献检索,使用主题MeSH标题和相关关键词识别与研究问题相关的任何相关研究。仅考虑2014年1月至2024年3月期间用英文撰写的文章。通过筛选具有全文可用性的文章、不被认为是实验研究的队列研究、系统综述或荟萃分析的文章来过滤搜索。检索文献的参考文献列表,以确定是否有进一步的相关研究。结果:本综述纳入8项研究,包括6项队列研究、1项楔形随机对照试验和1项系统评价。研究质量从低到中等,偏倚风险从中到高。从纳入的研究中检索到的干预措施可分为约束决策工具、约束预防干预和约束预防策略。所有纳入的研究报告,与对照组相比,干预组限制患者的发生率显著提高。干预组患者受约束天数明显减少。两组在意外拔管率和次数、跌倒事件和住院时间方面无显著差异。结论:实施循证工具有助于改善患者预后,减少身体约束的不当使用,并为卫生保健人员提供结构化的决策过程。我们开发了一种基于证据的评估工具来评估是否需要进行身体约束的患者,需要进一步严格的研究来评估这种工具的效果。培训限制最少的技术和有效的策略对护士来说至关重要,以确保护士的依从性和对患者的适当护理。
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引用次数: 0
Physician Burnout and Fatigue: The Hidden Threat to Patient Safety. 医生职业倦怠和疲劳:对病人安全的潜在威胁。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-08 DOI: 10.1097/PTS.0000000000001422
Keertan Khemani, Ghazi Uddin Ahmed, Izma Faisal Raza, Manahil Ahmed
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引用次数: 0
Applying High-reliability Principles to Infusion Pump Safety: A Case Study at a Multisite Health System. 将高可靠性原则应用于输液泵安全:一个多站点卫生系统的案例研究。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-08 DOI: 10.1097/PTS.0000000000001395
Ann M West, Nicole L Schueler, Rachel A Moody, Merissa T Andersen, Jill S Dinsmore, David B Miller, Charles D Wickens, Pauline M Byom, Andrea Y Lehnertz, Kannan Ramar

Objectives: A framework of high-reliability principles was used to identify, investigate, and mitigate infusion pump safety concerns at a large, multisite health care system. We developed a systematic approach to address challenges associated with overinfusions, underinfusions, and the inability to clear upstream occlusion alarms. We identified 112,875 upstream occlusion events for 389,604 infusion starts (failure rate, 29%) within 6 months.

Methods: Five high-reliability principles were applied to infusion pump management. Preoccupation with failure emphasized reporting safety concerns and performing appropriate clinical and bench tests. Deference to expertise prompted the development of a multidisciplinary team with internal and external partners. Sensitivity to operations prompted assessment of human factors design, with simulations and analysis of medication-specific factors (e.g., viscosity; infusion rates). Reluctance to simplify prompted assessment of tubing characteristics (e.g., concentricity; wall thickness) with micro-computed tomography and process development for removing faulty equipment. Practice of resilience ensured ongoing engagement and commitment to a culture of safety and patient advocacy.

Results: The multidisciplinary oversight team prompted a national recall, removal of malfunctioning pumps, and development of system-wide training and mitigation protocols. Despite ongoing pump challenges, our team optimized internal patient safety systems and processes. The cause of these malfunctions remains under investigation, but serious patient harm has been prevented.

Conclusions: Key strategies for enhancing patient safety were continuous vigilance, interdisciplinary collaboration, and embracing complexity in a large health care organization. Future directions involve deeply integrating these high-reliability principles across all aspects of health care delivery to continue improving safety and quality outcomes.

目的:采用高可靠性原则框架来识别、调查和减轻大型多站点卫生保健系统中输液泵的安全问题。我们开发了一种系统的方法来解决与过度输液、输液不足和无法清除上游闭塞警报相关的挑战。我们在6个月内发现了389,604例输注开始(失败率,29%)的112,875例上游闭塞事件。方法:应用5条高可靠性原则对输液泵进行管理。对失败的关注强调报告安全问题和执行适当的临床和台架试验。对专业知识的尊重促使了一个由内部和外部合作伙伴组成的多学科团队的发展。对操作的敏感性促使对人为因素设计进行评估,并对药物特异性因素(如粘度、输液速率)进行模拟和分析。由于不愿简化对油管特性(如同心度、壁厚)的评估,因此采用了微型计算机断层扫描技术和去除故障设备的工艺开发。复原力的实践确保了对安全和患者倡导文化的持续参与和承诺。结果:多学科监督小组促使全国召回,拆除故障泵,并制定了全系统培训和缓解方案。尽管持续的泵挑战,我们的团队优化了内部患者安全系统和流程。这些故障的原因仍在调查中,但已经避免了对患者造成严重伤害。结论:在大型医疗机构中,提高患者安全的关键策略是持续警惕、跨学科合作和接受复杂性。未来的发展方向包括将这些高可靠性原则深入整合到医疗保健服务的各个方面,以继续提高安全性和质量。
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引用次数: 0
Aspects of Patient Safety Culture Most Associated With Employees' Overall Rating of Patient Safety and Whether Employees Reported Safety Events: Overall and for Hospitals Predominantly Serving Black Patients. 与员工对患者安全的总体评价和员工是否报告安全事件最相关的患者安全文化方面:总体而言,主要为黑人患者服务的医院。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-05-01 DOI: 10.1097/PTS.0000000000001354
Denise D Quigley, Lucy Schulson, Flora Sheng, Marc N Elliott, Andrew W Dick

Objectives: Care for black patients in the United States is concentrated in relatively few hospitals-known as black serving hospitals (BSHs). BSHs have high rates of safety events. Yet, it is unknown what aspects of patient safety culture are associated with employee assessments of patient safety or reporting safety events, and whether these patterns differ for hospitals predominantly serving black patients.

Methods: We identified hospitals as BSH if their proportion of admitted black patients exceeded the national average (12.1%). We linked BSH status to the 2021-2022 Hospital Survey on Patient Safety Culture 2.0 (HSOPS) data, identifying 128 BSHs and 243 non-BSHs (with 107,224 and 138,028 HSOPS respondents, respectively). We examined the associations of 10 aspects of patient safety culture with 2 summary measures: employee's overall rating of patient safety and whether employees reported safety events. We fit respondent-level models, overall and stratified by BSH status, controlling for respondent characteristics. We used weights accounting for hospital HSOPS observations and to make results nationally representative. t tests were obtained from a model fully interacted with BSH status to test whether the associations for BSHs and non-BSHs were different.

Results: Positive patient safety ratings were most associated with staffing/work pace, communication openness, management support of safety, and organizational learning-continuous improvement. Reporting any event was most positively associated with response to error and most negatively associated with management support. Patterns were similar for BSHs and non-BSHs, except for 4 associations: stronger positive association of organizational learning-continuous improvement with positive patient safety ratings in BSHs. Stronger negative association of staffing/work pace and communication openness with reporting any event in BSHs. Stronger positive association of communication openness with reporting any events in non-BSHs.

Conclusions: Key aspects of creating hospital workplace cultures that engage in identifying events and learning from them to support patient safety differed in BSHs and non-BSHs, warranting further investigation. This knowledge may help mitigate differences in patient safety across hospitals.

目的:在美国,对黑人患者的护理集中在相对较少的医院-被称为黑人服务医院(BSHs)。bsh的安全事件发生率很高。然而,尚不清楚患者安全文化的哪些方面与员工对患者安全的评估或安全事件的报告有关,以及这些模式是否在主要为黑人患者服务的医院有所不同。方法:如果住院黑人患者的比例超过全国平均水平(12.1%),我们将医院确定为BSH。我们将BSH状况与2021-2022年医院患者安全文化2.0 (hops)调查数据联系起来,确定了128名BSH和243名非BSH(分别有107,224和138,028名hops受访者)。我们通过两项总结措施检查了患者安全文化的10个方面的关联:员工对患者安全的总体评级和员工是否报告了安全事件。我们拟合受访者水平模型,根据BSH状态进行整体和分层,控制受访者特征。我们使用加权计算医院hsop观察结果,并使结果具有全国代表性。从一个与BSH状态完全相互作用的模型中获得t检验,以检验BSH和非BSH的关联是否不同。结果:积极的患者安全评分与人员配置/工作节奏、沟通开放性、管理支持安全以及组织学习持续改进密切相关。报告任何事件与对错误的反应呈正相关,与管理支持负相关。除了4项关联外,bsh和非bsh的模式相似:bsh的组织学习-持续改进与阳性患者安全评分有更强的正相关。在BSHs中,人员配置/工作节奏和沟通开放性与报告任何事件有较强的负相关。在非bshs中,沟通开放性与报告任何事件有更强的正相关。结论:创建医院工作场所文化的关键方面,即参与识别事件并从中学习以支持患者安全,在BSHs和非BSHs中存在差异,需要进一步调查。这方面的知识可能有助于减轻医院之间患者安全方面的差异。
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Journal of Patient Safety
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