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High Reliability in a Safety Net Hospital Leading to Operational Excellence. 安全网医院的高可靠性成就卓越运营。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-01 Epub Date: 2024-05-26 DOI: 10.1097/PTS.0000000000001236
Lisa Didion, Candice Whitfield, Phyllis Bishop, Alan E Jones, J Michael Henderson

Objective: The objective of this work was to establish sustainable systems for quality improvement in an Academic Medical Center and Safety Net Hospital.

Method: High reliability principles of leadership engagement, a culture of safety, and sustainable performance improvement were used. Target areas for improvement were clinical outcomes for patients, public reputation scores, and lower cost of care. The system was based on annual focused goals with specific targets, improvement teams, transparent scorecards, and data driven work. Program visibility was championed by leaders. Consistent education on quality, safety, efficiency, and effectiveness for all employees created buy-in. Data review and accountability tracked progress, helped resource allocation, and defined next steps.

Results: In the first 5 years, all patient quality and safety metrics improved between 10% and 60%. This improvement resulted in higher CMS Star Ranking and Leapfrog patient safety grade. The next phase included maximizing value by expanding into hospital operations and finance with a focus on improved clinical documentation and reduced length of stay and cost of care. Clinical documentation improvement led to a 15% increase in comorbidity capture. This positively impacted reported outcomes and hospital payment by appropriate risk adjustment. Length of stay was addressed with a new care coordination program and physician-driven utilization review.

Conclusions: High reliability principles are applicable in a resource limited healthcare system. Improved clinical and operational results were achieved through goal setting, improvement teams, and data driven projects leading to creation of an office of operational excellence.

目标:这项工作的目标是在学术医疗中心和安全网医院建立可持续的质量改进系统:这项工作的目的是在学术医疗中心和安全网医院建立可持续的质量改进系统:方法:采用领导参与、安全文化和可持续绩效改进的高可靠性原则。改进的目标领域是患者的临床疗效、公众声誉评分和降低医疗成本。该系统基于具有具体目标的年度重点目标、改进团队、透明记分卡和数据驱动工作。计划的可视性得到了领导者的支持。对所有员工进行质量、安全、效率和效益方面的持续教育,使他们能够接受。数据审查和问责制跟踪进展情况,帮助分配资源,并确定下一步措施:在最初的 5 年中,所有患者质量和安全指标都提高了 10%至 60%。这一改进提高了 CMS 星级排名和 Leapfrog 患者安全等级。下一阶段包括通过扩展到医院运营和财务领域来实现价值最大化,重点是改进临床文档、缩短住院时间和降低护理成本。临床文件的改进使合并症的捕捉率提高了 15%。通过适当的风险调整,这对报告结果和医院支付产生了积极影响。通过新的护理协调计划和以医生为主导的使用审查,住院时间得以缩短:结论:高可靠性原则适用于资源有限的医疗系统。通过目标设定、改进团队和数据驱动项目,最终建立了卓越运营办公室,从而改善了临床和运营效果。
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引用次数: 0
Supporting Error Management and Safety Climate in Ambulatory Care Practices: The CIRSforte Study. 支持非住院医疗机构的错误管理和安全氛围:CIRSforte 研究。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-01 Epub Date: 2024-03-12 DOI: 10.1097/PTS.0000000000001225
Beate S Müller, Dagmar Lüttel, Dania Schütze, Tatjana Blazejewski, Marina Pommée, Hardy Müller, Katharina Rubin, Christian Thomeczek, Romy Schadewitz, Reiner Heuzeroth, David Schwappach, Corina Güthlin, Michael Paulitsch, Ferdinand M Gerlach

Background: To improve patient safety, it is important that healthcare facilities learn from critical incidents. Tools such as reporting and learning systems and team meetings structure error management and promote learning from incidents. To enhance error management in ambulatory care practices, it is important to promote a climate of safety and ensure personnel share views on safety policies and procedures. In contrast to the hospital sector, little research has been dedicated to developing feasible approaches to supporting error management and safety climate in ambulatory care. In this study, we developed, implemented, and evaluated a multicomponent intervention to address how error management and safety climate can be improved in ambulatory care practices.

Methods: In a prospective 1-group pretest-posttest implementation study, we sought to encourage teams in German ambulatory practices to use proven methods such as guidelines, workshops, e-learning, (online) meetings, and e-mail newsletters. A pretest-posttest questionnaire was used to evaluate level and strength of safety climate and psychological behavioral determinants for systematic error management. Using 3 short surveys, we also assessed the state of error management in the participating practices. In semistructured interviews, we asked participants for their views on our intervention measures.

Results: Overall, 184 ambulatory care practices nationwide agreed to participate. Level of safety climate and safety climate strength (rwg) improved significantly. Of psychological behavioral determinants, significant improvements could be seen in "action/coping planning" and "action control." Seventy-six percent of practices implemented a new reporting and learning system or modified their existing system. The exchange of information between practices also increased over time. Interviews showed that the introductory workshop and provided materials such as report forms or instructions for team meetings were regarded as helpful.

Conclusions: A significant improvement in safety climate level and strength, as well as participants' knowledge of how to analyze critical incidents, derive preventive measures and develop concrete plans suggest that it is important to train practice teams, to provide practical tips and tools, and to facilitate the exchange of information between practices. Future randomized and controlled intervention trials should confirm the effectiveness of our multicomponent intervention.Trial registration: Retrospectively registered on 18. November 2019 in German Clinical Trials Register No. DRKS00019053.

背景:为了提高患者安全,医疗机构必须从重大事故中吸取教训。报告和学习系统以及团队会议等工具可构建差错管理并促进从事故中学习。要加强非住院医疗实践中的差错管理,就必须促进安全氛围的形成,并确保工作人员就安全政策和程序交换意见。与医院行业相比,很少有研究致力于开发可行的方法来支持非住院医疗中的差错管理和安全氛围。在这项研究中,我们开发、实施并评估了一项多成分干预措施,以解决如何改善非住院医疗实践中的差错管理和安全氛围的问题:在一项前瞻性的 1 组前测后测实施研究中,我们试图鼓励德国非住院医疗实践中的团队采用指南、研讨会、电子学习、(在线)会议和电子邮件通讯等行之有效的方法。我们采用了前测-后测问卷来评估系统性差错管理的安全氛围和心理行为决定因素的水平和强度。我们还使用 3 份简短的调查问卷评估了参与实践中的差错管理状况。在半结构化访谈中,我们询问了参与者对干预措施的看法:全国共有 184 家门诊医疗机构同意参与。安全氛围水平和安全氛围强度(rwg)显著提高。在心理行为决定因素中,"行动/应对计划 "和 "行动控制 "有明显改善。76% 的医疗机构实施了新的报告和学习系统或修改了现有系统。随着时间的推移,实践机构之间的信息交流也在增加。访谈显示,介绍性研讨会和提供的材料(如报告表格或团队会议说明)被认为很有帮助:安全氛围水平和强度的明显改善,以及参与者对如何分析重大事故、得出预防措施和制定具体计划的了解,都表明对实践团队进行培训、提供实用技巧和工具以及促进实践之间的信息交流非常重要。未来的随机对照干预试验应能证实我们的多成分干预措施的有效性:试验注册:回顾性注册于 18.2019年11月,德国临床试验注册号为 DRKS00019053。
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引用次数: 0
Patient Outcomes Compared Between Admissions Coordinated by the Transfer Center and Emergency Department at a U.S. Tertiary Care Hospital. 美国一家三甲医院由转运中心和急诊科协调入院的患者疗效比较。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-01 Epub Date: 2024-05-16 DOI: 10.1097/PTS.0000000000001232
Sandeep R Pagali, Alexander J Ryu, Karen M Fischer, Riddhi S Parikh, James S Newman, M Caroline Burton

Background: Patient admissions at a U.S. tertiary care hospital occur via the emergency department (ED), or transfer center. We aim to compare the clinical outcomes of patients admitted from the ED to admissions coordinated by the transfer center.

Methods: Admissions to Mayo Clinic Hospital, Rochester, MN, between July 2019 to June 2021 were identified in this retrospective study and categorized into two cohorts-transfer center and ED. The two cohorts were then matched for age, sex, admitting service, and Charlson Comorbidity Index. Univariate and multivariate analyses were performed to compare hospital length of stay (LOS), mortality, 30-day mortality, and 30-day readmissions between the two cohorts.

Results: 73,685 admissions were identified, of which 24,262 (33%) were transfer center admissions. In the matched cohorts (n = 19,093, each), in-hospital mortality (2.4% versus 1.9%), 30-day mortality (5.4% versus 3.9%), 30-day readmission (12.7% versus 7.2%), and LOS (6.4 days versus 5.1 days) were significantly higher ( P < 0.001) among the admissions coordinated by transfer center. A higher palliative care consultation rate (9.4% versus 6.2%, P < 0.001), and a lower proportion of home discharges home (76.2% versus 82.5%, P < 0.001) among transfer center admissions was observed. Similar findings were noted in multivariate analysis, even when adjusting for LOS.

Conclusions: Transfer center admissions had higher in-hospital mortality, LOS, 30-day mortality, and 30-day readmission compared to ED admissions. This study also highlights new considerations for palliative care consultation before transfer acceptance, especially to avoid futile transfers. Additional studies analyzing factors behind the outcomes of transfer center admissions are required.

背景介绍美国一家三级医院通过急诊科(ED)或转运中心收治病人。我们旨在比较从急诊科入院的患者与由转运中心协调的入院患者的临床结果:在这项回顾性研究中,我们确定了明尼苏达州罗切斯特市梅奥诊所医院在 2019 年 7 月至 2021 年 6 月期间的入院情况,并将其分为两个队列--转运中心和急诊室。然后对两个队列的年龄、性别、入院服务和 Charlson 生病指数进行匹配。通过单变量和多变量分析,比较两组患者的住院时间(LOS)、死亡率、30 天死亡率和 30 天再入院率:结果:共确定了 73,685 例住院病例,其中 24,262 例(33%)为转运中心住院病例。在匹配队列(各为 19,093 人)中,由转运中心协调的入院患者的院内死亡率(2.4% 对 1.9%)、30 天死亡率(5.4% 对 3.9%)、30 天再入院率(12.7% 对 7.2%)和住院时间(6.4 天对 5.1 天)均显著高于由转运中心协调的入院患者(P < 0.001)。在转运中心协调的入院患者中,姑息治疗咨询率较高(9.4% 对 6.2%,P < 0.001),出院回家的比例较低(76.2% 对 82.5%,P < 0.001)。即使对住院时间进行调整,多变量分析中也发现了类似的结果:结论:与急诊室入院患者相比,转运中心入院患者的院内死亡率、住院时间、30 天死亡率和 30 天再入院率均较高。本研究还强调了接受转院前姑息治疗咨询的新注意事项,尤其是要避免无用的转院。还需要开展更多研究,分析转运中心入院结果背后的因素。
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引用次数: 0
Telehealth Safety Framework: Addressing a New Frontier in Patient Safety. 远程医疗安全框架:应对患者安全的新领域。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-01 Epub Date: 2024-06-06 DOI: 10.1097/PTS.0000000000001243
Kylie M Gomes, Nate Apathy, Seth Krevat, Ethan Booker, Raj M Ratwani
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引用次数: 0
Understanding Risk Factors for Complaints Against Pharmacists: A Content Analysis. 了解投诉药剂师的风险因素:内容分析。
IF 2.2 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-01 Epub Date: 2024-03-21 DOI: 10.1097/PTS.0000000000001217
Yufeng Wang, Sanyogita Sanya Ram, Shane Scahill

Objectives: Pharmacists constitute a crucial component of the healthcare system, significantly influencing the provision of medication services and ensuring patient safety. This study aims to understand the characteristics and risk factors for complaints against pharmacists through Health and Disability Commissioner (HDC) published decisions.

Methods: This study adopts a retrospective, qualitative approach. An inductive content analysis technique was used to analyze 37 complaints against pharmacists published decisions from the New Zealand Health and Disability Commissioner website to investigate a range of underlying risk factors contributing to the occurrence of complaints against pharmacists.

Results: A set of 20 categories of risk factors emerged through the content analysis and were subsequently grouped into five overarching themes: pharmacist individual factors, organizational factors, system factors, medication-specific factors, and external environmental factors.

Conclusions: The findings of this study provide valuable insights that expand the understanding of risk management in pharmacist practice, serving as a valuable resource for regulatory bodies, policymakers, educators, and practitioners. It is recommended not only to focus solely on individual pharmacists but also to consider integrating their environment and individual behaviors to proactively address situations prone to errors and subsequent complaints.

目标:药剂师是医疗保健系统的重要组成部分,对提供药物服务和确保患者安全具有重大影响。本研究旨在了解通过健康与残疾事务专员(HDC)公布的决定对药剂师进行投诉的特点和风险因素:本研究采用回顾性定性方法。采用归纳式内容分析法,对新西兰卫生与残疾事务专员网站上公布的 37 项针对药剂师的投诉决定进行分析,以调查导致针对药剂师的投诉发生的一系列潜在风险因素:通过内容分析,得出了 20 个风险因素类别,并随后将其归纳为五个总体主题:药剂师个人因素、组织因素、系统因素、特定药物因素和外部环境因素:本研究的结果提供了宝贵的见解,拓展了对药剂师执业风险管理的理解,为监管机构、政策制定者、教育工作者和从业人员提供了宝贵的资源。建议不仅要关注药剂师个人,还要考虑将他们的环境和个人行为结合起来,积极主动地应对容易发生错误和后续投诉的情况。
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引用次数: 0
Making Sense of Patient Safety Through Cultural-Historical Activity Theory and Complexity Modeling. 通过文化历史活动理论和复杂性建模了解患者安全。
IF 2.2 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-01 Epub Date: 2024-03-21 DOI: 10.1097/PTS.0000000000001229
Jos Hj Hoofs, Dorthe O Klein, Alan Bleakley, Roger Jmw Rennenberg
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引用次数: 0
Predictive Power of Dependence and Clinical-Social Fragility Index and Risk of Fall in Hospitalized Adult Patients: A Case-Control Study. 住院成人患者依赖性和临床-社会脆弱性指数与跌倒风险的预测力:病例对照研究
IF 2.2 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-01 Epub Date: 2024-03-13 DOI: 10.1097/PTS.0000000000001214
Marco Cioce, Simone Grassi, Ivan Borrelli, Vincenzo Maria Grassi, Renato Ghisellini, Carmen Nuzzo, Maurizio Zega, Patrizia Laurenti, Matteo Raponi, Riccardo Rossi, Stefania Boccia, Umberto Moscato, Antonio Oliva, Giuseppe Vetrugno

Objectives: Accidental falls are among the leading hospitals' adverse events, with incidence ranging from 2 to 20 events per 1.000 days/patients. The objective of this study is to assess the relationship between in-hospital falls and the score of 3 DEPendence and Clinical-Social Fragility indexes.

Methods: A monocentric case-control study was conducted by retrieving data of in-hospital patients from the electronic health records.

Results: Significant differences between the mean scores at the hospital admission and discharge were found. The BRASS scale mean (SD) values at the admission and at the discharge were also significantly higher in cases of in-hospital falls: at the admission 10.2 (±7.7) in cases versus 7.0 (±8.0) in controls ( P = 0.003); at the discharge 10.0 (±6.4) versus 6.7 (±7.5) ( P = 0.001). Barthel index mean (SD) scores also presented statistically significant differences: at the admission 60.3 (±40.6) in cases versus 76.0 (±34.8) in controls ( P = 0.003); at discharge 51.3 (±34.9) versus 73.3 (±35.2) ( P = 0.000).Odds ratios were as follows: for Barthel index 2.37 (95% CI, 1.28-4.39; P = 0.003); for Index of Caring Complexity 1.45 (95% CI, 0.72-2.91, P = 0. 255); for BRASS index 1.95 (95% CI, 1.03-3.70, P = 0.026). With BRASS index, the area under the curve was 0.667 (95% CI, 0.595-0.740), thus indicating a moderate predictive power of the scale.

Conclusions: The use of only Conley scale-despite its sensitivity and specificity-is not enough to fully address this need because of the multiple and heterogeneous factors that predispose to in-hospital falls. Therefore, the combination of multiple tools should be recommended.

目的:意外跌倒是医院的主要不良事件之一,发生率为每 1.000 天/患者 2 到 20 起。本研究的目的是评估院内跌倒与 3 项 DEPendence 和 Clinical-Social Fragility 指数得分之间的关系:方法:从电子健康记录中检索住院患者的数据,进行单中心病例对照研究:入院和出院时的平均得分存在显著差异。入院和出院时的BRASS量表平均值(标清)也明显高于院内跌倒病例:入院时病例为10.2(±7.7)分,对照组为7.0(±8.0)分(P = 0.003);出院时病例为10.0(±6.4)分,对照组为6.7(±7.5)分(P = 0.001)。Barthel 指数平均值(标清)得分也有显著的统计学差异:入院时病例为 60.3(±40.6)分,对照组为 76.0(±34.8)分(P = 0.003);出院时病例为 51.3(±34.9)分,对照组为 73.3(±35.2)分(P = 0.000)。比值比如下:巴特尔指数为 2.37 (95% CI, 1.28-4.39; P = 0.003);护理复杂性指数为 1.45 (95% CI, 0.72-2.91, P = 0. 255);BRASS 指数为 1.95 (95% CI, 1.03-3.70, P = 0.026)。BRASS指数的曲线下面积为0.667(95% CI,0.595-0.740),因此表明该量表的预测能力适中:结论:尽管康利量表具有灵敏度和特异性,但由于导致院内跌倒的因素多种多样,仅使用康利量表不足以完全满足这一需求。因此,建议结合使用多种工具。
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引用次数: 0
Publication Trends of Research on Adverse Event and Patient Safety in Nursing Research: A 8-Year Bibliometric Analysis. 护理研究中有关不良事件和患者安全研究的发表趋势:8 年文献计量分析。
IF 2.2 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-01 Epub Date: 2024-02-05 DOI: 10.1097/PTS.0000000000001207
Miaoyuan Lin, Bei Chen, Leyao Xiao, Li Zhang

Background: Adverse events (AEs), which are associated with medical system instability, poor clinical outcomes, and increasing socioeconomic burden, represent a negative outcome of the healthcare system and profoundly influence patient safety. However, research into AEs remains at a developmental stage according to the existing literature, and no previous studies have systematically reviewed the current state of research in the field of AEs. Therefore, the aims of this study were to interpret the results of published research in the field of AEs through bibliometric analysis and to analyze the trends and patterns in the data, which will be important for subsequent innovations in the field.

Methods: A statistical and retrospective visualization bibliometric analysis was performed on July 28, 2022. The research data were extracted from the Web of Science Core Collection, and bibliometric citation analysis was performed using Microsoft Excel, VOSviewer 1.6.18, CiteSpace 6.1.R2, and the Online Analysis Platform of Literature Metrology ( http://bibliometric.com/ ).

Results: A total of 1035 publications on AEs were included in the analysis. The number of articles increased annually from 2014 to 2022. Among them, the United States (n = 318) made the largest contribution, and Chung-Ang University (n = 20) was the affiliation with the greatest influence in this field. Despite notable international cooperation, a regional concentration of research literature production was observed in economically more developed countries. In terms of authors, Stone ND (n = 9) was the most productive author in the research of AEs. Most of the publications concerning AEs were cited from internationally influential nursing journals, and the Journal of Nursing Management (n = 62) was the most highly published journal. Regarding referencing, the article titled "Medical error-the third leading cause of death in the US" received the greatest attention on this topic (51 citations).

Conclusions: After systematically reviewed the current state of research in the field of AEs through bibliometric analysis, and AEs highlighted medication errors, patient safety, according reporting, and quality improvement as essential developments and research hotspots in this field. Furthermore, thematic analysis identified 2 new directions in research, concerned with psychological safety, nurse burnout, and with important research value and broad application prospects in the future.

背景:不良事件(AEs)与医疗系统的不稳定性、不良临床结果和日益加重的社会经济负担相关联,是医疗系统的负面结果,并对患者安全产生深远影响。然而,根据现有文献,对 AEs 的研究仍处于发展阶段,以往的研究也没有系统地回顾 AEs 领域的研究现状。因此,本研究旨在通过文献计量学分析解读AEs领域已发表的研究成果,并分析数据中的趋势和模式,这对该领域的后续创新具有重要意义:2022年7月28日进行了统计和回顾性可视化文献计量分析。研究数据提取自Web of Science核心文库,并使用Microsoft Excel、VOSviewer 1.6.18、CiteSpace 6.1.R2和文献计量学在线分析平台(http://bibliometric.com/)进行文献计量学引文分析。结果:关于AEA的论文共计1035篇:共有1035篇关于AE的论文被纳入分析。从2014年到2022年,文章数量逐年增加。其中,美国(n = 318)的贡献最大,韩国中央大学(n = 20)是该领域影响力最大的附属机构。尽管国际合作显著,但研究文献的产生主要集中在经济较发达的国家。就作者而言,Stone ND(n = 9)是AE研究领域成果最多的作者。大多数有关 AE 的论文都引用自具有国际影响力的护理期刊,其中《护理管理杂志》(n = 62)是发表论文最多的期刊。在引用方面,题为 "医疗事故--美国第三大死因 "的文章最受关注(51 次引用):通过文献计量分析系统回顾了AEs领域的研究现状,AEs强调了用药错误、患者安全、据实报告和质量改进是该领域的基本发展和研究热点。此外,专题分析还发现了两个新的研究方向,分别涉及心理安全和护士职业倦怠,具有重要的研究价值和广阔的应用前景。
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引用次数: 0
Reframing the Morbidity and Mortality Conference: The Impact of a Just Culture. 重构发病率和死亡率会议:公正文化的影响。
IF 2.2 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-01 Epub Date: 2024-03-13 DOI: 10.1097/PTS.0000000000001224
Karolina Brook, Aalok V Agarwala, George L Tewfik

Abstract: Morbidity and mortality (M&M) conferences are prevalent in all fields of medicine. Historically, they arose out a desire to improve medical care. Nevertheless, the goals of M&M conferences are often poorly defined, at odds with one another, and do not support a just culture. We differentiate among the various possible goals of an M&M and review the literature for strategies that have been shown to achieve these goals. Based on the literature, we outline an ideal M&M structure within the context of just culture: The process starts with robust adverse event and near miss reporting, followed by careful case selection, excluding cases solely attributable to individual error. Prior to the M&M, the case should be openly discussed with involved members and should be reviewed using a selected framework. The goal of the M&M should be selected and clearly defined, and the presentation format and rules of conduct should all conform to the selected presentation goal. The audience should ideally be multidisciplinary and multispecialty. The M&M should conclude with concrete tasks and assigned follow-up. The entire process should be conducted in a peer review protected format within an environment promoting psychological safety. We conclude with future directions for M&Ms.

摘要:发病率和死亡率(M&M)会议在所有医学领域都很普遍。从历史上看,它们的出现是出于改善医疗服务的愿望。然而,发病率和死亡率会议的目标往往定义不清,彼此不一致,也不支持公正的文化。我们区分了 M&M 的各种可能目标,并回顾了文献中已被证明能实现这些目标的策略。在文献的基础上,我们概述了公正文化背景下理想的 M&M 结构:该流程首先是严格的不良事件和险情报告,然后是谨慎的病例选择,排除完全归因于个人错误的病例。在进行 M&M 之前,应与相关成员公开讨论案例,并使用选定的框架进行审查。应选定并明确界定 M&M 的目标,演示形式和行为规则都应符合选定的演示目标。听众最好是多学科和多专业人员。M&M 在结束时应提出具体的任务和指定的后续行动。整个过程应在促进心理安全的环境下,以受同行评审保护的形式进行。最后,我们提出了 M&M 的未来发展方向。
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引用次数: 0
Importance of Quality of Medical Record: Differences in Patient Safety Incident Inquiry Results According to Assessment for Quality of Medical Record. 病历质量的重要性:病历质量评估对患者安全事件调查结果的影响。
IF 2.2 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-01 Epub Date: 2024-02-19 DOI: 10.1097/PTS.0000000000001212
Hyeran Jeong, Eun Young Choi, Won Lee, Seung Gyeong Jang, Jeehee Pyo, Minsu Ock

Background: Medical record review is the gold standard method of identifying adverse events. However, the quality of medical records is a critical factor that can affect the accuracy of adverse event detection. Few studies have examined the impact of medical record quality on the identification of adverse events.

Objectives: In this study, we analyze whether there were differences in screening criteria and characteristics of adverse events according to the quality of medical records evaluated in the patient safety incident inquiry in Korea.

Methods: Patient safety incident inquiry was conducted in 2019 on 7500 patients in Korea to evaluate their screening criteria, adverse events, and preventability. Furthermore, medical records quality judged by reviewers was evaluated on a 4-point scale. The χ 2 test was used to examine differences in patient safety incident inquiry results according to medical record quality.

Results: Cases with inadequate medical records had higher rates of identified screening criteria than those with adequate records (88.8% versus 55.7%). Medical records judged inadequate had a higher rate of confirmed adverse events than those judged adequate. "Drugs, fluids, and blood-related events," "diagnosis-related events," and "patient care-related events" were more frequently identified in cases with inadequate medical records. There was no statistically significant difference in the preventability of adverse events according to the medical record quality.

Conclusions: Lower medical record quality was associated with higher rates of identified screening criteria and confirmed adverse events. Patient safety incident inquiry should specify medical record quality evaluation questions more accurately to more clearly estimate the impact of medical record quality.

背景:病历审查是识别不良事件的黄金标准方法。然而,病历质量是影响不良事件检测准确性的关键因素。很少有研究探讨病历质量对不良事件识别的影响:在本研究中,我们分析了在韩国患者安全事件调查中,根据所评估的医疗记录质量,不良事件的筛选标准和特征是否存在差异:方法:2019 年对韩国 7500 名患者进行了患者安全事件调查,以评估其筛查标准、不良事件和可预防性。此外,还对评审员评判的病历质量进行了 4 级评分。结果显示,病历质量不同的患者安全事件调查结果存在差异:结果:病历不完善的病例比病历完善的病例有更高的筛选标准(88.8% 对 55.7%)。被判定为病历不完善的病例发生确诊不良事件的比例高于被判定为病历完善的病例。在医疗记录不完善的病例中,"药物、液体和血液相关事件"、"诊断相关事件 "和 "患者护理相关事件 "的确认率更高。根据医疗记录质量的不同,不良事件的可预防性在统计学上没有明显差异:结论:较低的医疗记录质量与较高的筛查标准和确认不良事件发生率有关。患者安全事件调查应更准确地指定病历质量评估问题,以便更清楚地估计病历质量的影响。
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引用次数: 0
期刊
Journal of Patient Safety
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