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Evaluation of Patient Safety in Primary Health Care Using the WHO Patient Safety-friendly Primary Care Framework: An Experience From a Low-income and Middle-income Country. 使用世卫组织患者安全友好型初级保健框架评估初级卫生保健中的患者安全:来自低收入和中等收入国家的经验。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-11-27 DOI: 10.1097/PTS.0000000000001418
Salar Mohammaddokht, Saber Azami-Aghdash, Ramin Rezapour, Hossein M Abdolahi, Abolfazl Jeddi, Jafar S Tabrizi

Objective: Despite the importance of Patient Safety (PS), it has been neglected in primary health care (PHC). Therefore, this study aimed to assess PS standards in PHC using the World Health Organization (WHO) Patient Safety-friendly Primary Care Framework (PSFPC).

Methods: This cross-sectional study was conducted in comprehensive health centers (CHCs) in East Azerbaijan Province, Iran, in 2024. The Persian version of the PSFPC framework was used. Cluster sampling was employed, and data were collected through self-assessment, document review, observation, and interviews with staff. The collected data were reported descriptively.

Results: Five CHCs were assessed by staff. The average compliance with PS standards was 70.38%. The highest compliance was in safe, evidence-based clinical practice (47.2%), while the lowest was in lifelong learning (14.0%). The average compliance with critical, core, and developmental criteria was 63.32%, 28.42%, and 52.22%, respectively. All CHCs were classified as "nonevaluable."

Conclusions: Based on a preliminary literature review and the researchers' best knowledge, this study was the first to assess PS in PHC using the WHO approach and tool. Further studies in this field and in other countries could help to highlight the issue of PS in PHC.

目的:尽管患者安全(PS)的重要性,它一直被忽视的初级卫生保健(PHC)。因此,本研究旨在利用世界卫生组织(WHO)患者安全友好型初级保健框架(PSFPC)评估初级保健中的PS标准。方法:本横断面研究于2024年在伊朗东阿塞拜疆省综合卫生中心(CHCs)进行。我们使用了PSFPC框架的波斯语版本。采用整群抽样,通过自我评估、文献查阅、观察和员工访谈等方式收集数据。对收集到的数据进行描述性报告。结果:工作人员对5个CHCs进行了评估。PS标准的平均符合率为70.38%。安全循证临床实践依从性最高(47.2%),终身学习依从性最低(14.0%)。对关键、核心和发展标准的平均依从性分别为63.32%、28.42%和52.22%。所有chc均被归类为“不可评价”。“结论:基于初步文献综述和研究人员的最佳知识,本研究首次使用世卫组织的方法和工具评估PHC中的PS。这一领域和其他国家的进一步研究有助于突出初级保健中的PS问题。
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引用次数: 0
Beyond the "Never Event": A Qualitative Content Analysis of Ongoing Nasogastric Tube Position Testing Incidents. 超越“从未发生过的事件”:正在进行的鼻胃管位置测试事件的定性内容分析。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-12 DOI: 10.1097/PTS.0000000000001417
Kate Glen, Christine E Weekes, Agi McFarland, Merrilyn Banks, Grace Xu, Jayesh Dhanani, Mary Hannan-Jones

Objective: Clinicians are encouraged to report all health care incidents, but only those causing serious harm are routinely reviewed to improve patient care. There is no consensus on the best method of confirming ongoing nasogastric tube (NGT) position, leading to variation in practice. The aim of this study is to evaluate the clinical contexts of incidents related to ongoing NGT position testing and assess the efficacy of current clinical practices.

Method: Incident databases in Queensland Health, Australia and NHS England were searched by data custodians for incidents mentioning NGTs. A multidisciplinary team compared the extracted incidents to the inclusion and exclusion criteria. Qualitative content analysis (where incidents were coded into themes) was used to evaluate the incidents.

Results: Five of 27 Queensland incidents, 24 of 412 English incidents, and 2 of 26 English Never Events met the inclusion criteria. No incidents in Queensland resulted in harm. The 2 Never Events resulted from a displaced NGT being used. Three of the 24 incidents in England resulted in low-level harm, but were not related to NGT displacement. The themes identified: (1) outcomes related to ongoing NGT position testing, such as missing medications due to inconclusive pH testing, (2) staff interpersonal relationships impacting their ability to follow local procedures, (3) nonadherence to local procedures, and (4) poor quality of incident reports.

Conclusions: Qualitative content analysis successfully identified themes relevant to clinical practice, despite the low quality of individual incident reports. Harm from displaced NGTs was rare but delays from procedural inconsistencies warrant review of current practices, particularly the reliance on pH testing.

目的:鼓励临床医生报告所有卫生保健事件,但只有那些造成严重伤害的事件才会被常规审查,以改善患者护理。关于确认正在进行的鼻胃管(NGT)位置的最佳方法尚无共识,导致实践中存在差异。本研究的目的是评估与正在进行的NGT位置测试相关的事件的临床背景,并评估当前临床实践的有效性。方法:由数据管理员检索昆士兰卫生部、澳大利亚和英国国家医疗服务体系的事件数据库,查找涉及NGTs的事件。一个多学科团队将提取的事件与纳入和排除标准进行了比较。定性内容分析(将事件编码为主题)用于评估事件。结果:27例昆士兰州事件中有5例,412例英国事件中有24例,26例英国事件中有2例符合纳入标准。昆士兰州没有发生造成伤害的事故。2个Never事件是由于使用了移位的NGT造成的。在英格兰发生的24起事故中,有3起造成了低水平的伤害,但与NGT位移无关。确定的主题有:(1)与正在进行的NGT位置检测相关的结果,例如由于pH检测不确定而丢失药物;(2)员工人际关系影响他们遵循当地程序的能力;(3)不遵守当地程序;(4)事件报告质量差。结论:定性内容分析成功地确定了与临床实践相关的主题,尽管个别事件报告的质量较低。流离失所的NGTs造成的伤害很少,但程序不一致造成的延误值得对当前做法进行审查,特别是对pH检测的依赖。
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引用次数: 0
Optimizing Event Reporting to Drive a Culture of Learning and Safety: A System-based Approach to Mitigating Harm Through Near-miss and No-harm Reporting. 优化事件报告以推动学习和安全文化:一种基于系统的方法,通过未遂和无伤害报告来减轻伤害。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-10-06 DOI: 10.1097/PTS.0000000000001424
Joon Yong Moon, Carina Welp, Matt Nold, Joe Nienow, Taylor Rader, Kannan Ramar, Jennifer B Cowart

Background: Patient safety event reporting systems are essential for identifying potential risks and improving patient outcomes. However, traditional systems frequently face issues of under-reporting, particularly concerning near-miss and no-harm events, thereby limiting opportunities for organizational learning and harm prevention. This initiative used quality improvement principles to design a new reporting system at our institution to enhance safety culture.

Methods: Following extensive stakeholder feedback and multidisciplinary collaboration, a new system was implemented on July 22, 2022. Key features included streamlined reporting, centralized data analysis, and enhanced transparency.

Results: Overall event reporting as well as proportional reporting of near-miss and no-harm events increased significantly from around 60% preimplementation to 80% after implementation. Staff engagement also improved, as shown by a steady rise in the number of unique event reporters and reviewers.

Conclusions: The new reporting system has improved reporting overall, with increases in near-miss and no-harm events, along with increased staff engagement with the reporting and review process. Our experience offers practical lessons for institutions seeking to strengthen the learning value of event reporting systems. The principles we identified with simplifying ease of use, integrating into the EHR, improving data transparency, and encouraging greater involvement with event review, along with clear oversight protocols, apply beyond our institution and are not limited to a specific PSRS product or system. These initial outcomes support a culture of safety and bolster organizational learning, with future study needed on long-term effects on patient safety outcomes, staff involvement, and increased trust.

背景:患者安全事件报告系统对于识别潜在风险和改善患者预后至关重要。然而,传统系统经常面临报告不足的问题,特别是关于侥幸事件和无伤害事件,从而限制了组织学习和预防伤害的机会。这一举措运用质量改进原则,在我们的机构设计了一个新的报告系统,以加强安全文化。方法:经过广泛的利益相关者反馈和多学科协作,新系统于2022年7月22日实施。主要特性包括简化的报告、集中的数据分析和增强的透明度。结果:总体事件报告以及近靶和无伤害事件的比例报告从实施前的60%左右显著增加到实施后的80%。员工的敬业度也有所提高,独立活动记者和审稿人的人数稳步上升就说明了这一点。结论:新的报告系统总体上改进了报告工作,增加了未遂事件和无伤害事件,同时提高了工作人员对报告和审查过程的参与度。我们的经验为寻求加强事件报告系统学习价值的机构提供了实践教训。我们确定的原则包括简化易用性、集成到电子病历中、提高数据透明度、鼓励更多地参与事件审查以及明确的监督协议,这些原则适用于我们的机构之外,并不局限于特定的PSRS产品或系统。这些初步结果支持了安全文化并促进了组织学习,未来需要对患者安全结果、员工参与和增加信任的长期影响进行研究。
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引用次数: 0
Safety Investigation Incident Reports in Social and Health Care: Analysis of Contributing Factors in Finland. 社会和卫生保健安全调查事件报告:芬兰影响因素分析。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-08 DOI: 10.1097/PTS.0000000000001419
Merja Sahlström, Hanna Tiirinki, Mari Liukka

Objectives: The aim of this study was to explore contributing factors identified in serious incident investigations conducted by internal, independent multidisciplinary teams.

Methods: A total of 166 serious incident investigation reports, conducted between 2018 and 2023 in 11 integrated social and health care organizations in Finland, were analyzed. The reports were classified by incident type and contributing factor, which were analyzed using the WHO's Conceptual Framework for the International Classification for Patient Safety.

Results: The results indicate considerable variation in the structure and content of serious incident investigation reports, with none specifying the investigation method used. The investigation reports of serious incidents revealed that in 79 (47.6%) cases, the consequences for the client or patient were fatal. The highest number of contributing factors was identified in investigations related to medication errors and errors related to treatment or monitoring. The number of contributing factors per investigation ranged from 1 to 16, with an average of 4.6. Most of the contributing factors were organizational or staff factors.

Conclusions: Investigating serious safety incidents provides valuable insights into event chains and helps organizations learn from past damages. Effectively promoting client and patient safety requires standardized methods and practices for examining adverse events. This requires a shared perspective and clear definitions of best practices. Consistent and effective investigation processes demand national and international collaboration to enhance safety and strengthen organizational learning.

目的:本研究的目的是探讨由内部独立的多学科团队进行的严重事件调查中确定的影响因素。方法:对芬兰11家综合社会和卫生保健机构2018年至2023年共166份严重事件调查报告进行分析。这些报告按事件类型和影响因素进行分类,并使用世卫组织的《患者安全国际分类概念框架》进行分析。结果:调查结果表明,严重事件调查报告的结构和内容存在较大差异,没有规定使用的调查方法。严重事故的调查报告显示,79例(47.6%)的病人或病人的后果是致命的。在与用药错误和与治疗或监测有关的错误的调查中,确定了最多的影响因素。每次调查的影响因素从1个到16个不等,平均为4.6个。大多数促成因素是组织或人员因素。结论:调查严重的安全事故提供了对事件链的宝贵见解,并帮助组织从过去的损害中吸取教训。有效地促进客户和患者安全需要标准化的方法和实践来检查不良事件。这需要共享的视角和对最佳实践的清晰定义。一致和有效的调查过程需要国家和国际合作,以加强安全和加强组织学习。
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引用次数: 0
Mediating Effects of Coping Style Between Nurse Second Victim Burnout and Hospital Patient Safety Culture in Patient Suicides. 应对方式在护士第二受害者倦怠和医院患者安全文化对患者自杀的中介作用
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-26 DOI: 10.1097/PTS.0000000000001415
Huifang Qiu, Yanhua Liu, Liyan Wang, Xiaohong Zhang, Na Lv, Guoping Zhang

Aim: To explore the relationship and current status of coping styles, burnout, and hospital patient safety culture in patient suicide incidents. To examine whether nurse second victim coping styles in patient suicide incidents mediate the relationship between hospital patient safety culture and burnout.

Design: A cross-sectional study. The collection of information was carried out during the same period of time.

Methods: The study recruited a sample of 425 nurses, second victims who had experienced patient suicides from 6 tertiary grade A hospitals (Shanxi, China). The General Information Questionnaire, the Coping Styles Scale, the Burnout Scale, and the Hospital Patient Safety Climate Scale were used to gather data. The Pearson correlation analysis was used to study the correlation among the 3, one-way ANOVA or independent samples t tests were used to compare differences in second victim burnout among nurses with different characteristics, and the model 4 in process was employed to establish structural equation modeling and test the influence paths of hospital patient safety culture, coping styles, and burnout.

Results: In this study, the patient safety culture score of hospital patients was (134.43±4.84), which was at a medium level; the coping score was (68.70±4.94), which was at a medium level, with positive coping score (23.03±2.94), negative coping score (22.12±2.66), and problem solving score (23.55±3.10), which was at a high level. The burnout score is (71.19±3.83), which is at a high level. Hospital patient safety culture was positively correlated with coping styles ( r =0.458, P <0.001) and negatively correlated with burnout ( r =-0.754, P <0.001), and coping styles were negatively correlated with burnout ( r =-0.356, P <0.001). In the mediation models, the mediating effect of coping styles between hospital patient safety culture and burnout was -0.26, which accounted for 40.63% of the total effect.

Conclusions: A good hospital patient safety culture can improve the coping styles of nurse second victims and also reduce the burnout of nurse second victims. Hospital patient safety culture not only has a direct effect on burnout, but also indirectly affects burnout through coping styles, and reduces burnout by improving their coping styles; hospitals and administrators should take a variety of interventions to improve nurse second victims' coping styles and enhance hospital patient safety culture to reduce burnout.

目的:探讨应对方式、职业倦怠与医院患者安全文化在患者自杀事件中的关系及现状。目的探讨患者自杀事件中护士第二受害者应对方式是否在医院患者安全文化与职业倦怠之间起到中介作用。设计:横断面研究。在同一时期进行了信息收集。方法:选取山西省6所三级甲等医院的425名经历过患者自杀的护士为研究对象。采用一般信息问卷、应对方式量表、倦怠量表和医院患者安全气候量表收集数据。采用Pearson相关分析研究三者之间的相关性,采用单因素方差分析或独立样本t检验比较不同特征护士二次受害者倦怠的差异,采用过程中的模型4建立结构方程模型,检验医院患者安全文化、应对方式和倦怠的影响路径。结果:本研究住院患者患者安全培养得分为(134.43±4.84)分,处于中等水平;应对得分为(68.70±4.94)分,处于中等水平;积极应对得分为(23.03±2.94)分,消极应对得分为(22.12±2.66)分,问题解决得分为(23.55±3.10)分,处于较高水平。倦怠得分为(71.19±3.83)分,处于较高水平。医院患者安全文化与应对方式呈正相关(r=0.458, p)。结论:良好的医院患者安全文化可以改善护士第二受害者的应对方式,减少护士第二受害者的职业倦怠。医院患者安全文化不仅对倦怠有直接影响,而且通过应对方式间接影响倦怠,通过改善应对方式来降低倦怠;医院和管理者应采取多种干预措施,改善护士第二受害者的应对方式,加强医院患者安全文化,以减少倦怠。
{"title":"Mediating Effects of Coping Style Between Nurse Second Victim Burnout and Hospital Patient Safety Culture in Patient Suicides.","authors":"Huifang Qiu, Yanhua Liu, Liyan Wang, Xiaohong Zhang, Na Lv, Guoping Zhang","doi":"10.1097/PTS.0000000000001415","DOIUrl":"10.1097/PTS.0000000000001415","url":null,"abstract":"<p><strong>Aim: </strong>To explore the relationship and current status of coping styles, burnout, and hospital patient safety culture in patient suicide incidents. To examine whether nurse second victim coping styles in patient suicide incidents mediate the relationship between hospital patient safety culture and burnout.</p><p><strong>Design: </strong>A cross-sectional study. The collection of information was carried out during the same period of time.</p><p><strong>Methods: </strong>The study recruited a sample of 425 nurses, second victims who had experienced patient suicides from 6 tertiary grade A hospitals (Shanxi, China). The General Information Questionnaire, the Coping Styles Scale, the Burnout Scale, and the Hospital Patient Safety Climate Scale were used to gather data. The Pearson correlation analysis was used to study the correlation among the 3, one-way ANOVA or independent samples t tests were used to compare differences in second victim burnout among nurses with different characteristics, and the model 4 in process was employed to establish structural equation modeling and test the influence paths of hospital patient safety culture, coping styles, and burnout.</p><p><strong>Results: </strong>In this study, the patient safety culture score of hospital patients was (134.43±4.84), which was at a medium level; the coping score was (68.70±4.94), which was at a medium level, with positive coping score (23.03±2.94), negative coping score (22.12±2.66), and problem solving score (23.55±3.10), which was at a high level. The burnout score is (71.19±3.83), which is at a high level. Hospital patient safety culture was positively correlated with coping styles ( r =0.458, P <0.001) and negatively correlated with burnout ( r =-0.754, P <0.001), and coping styles were negatively correlated with burnout ( r =-0.356, P <0.001). In the mediation models, the mediating effect of coping styles between hospital patient safety culture and burnout was -0.26, which accounted for 40.63% of the total effect.</p><p><strong>Conclusions: </strong>A good hospital patient safety culture can improve the coping styles of nurse second victims and also reduce the burnout of nurse second victims. Hospital patient safety culture not only has a direct effect on burnout, but also indirectly affects burnout through coping styles, and reduces burnout by improving their coping styles; hospitals and administrators should take a variety of interventions to improve nurse second victims' coping styles and enhance hospital patient safety culture to reduce burnout.</p>","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":"38-44"},"PeriodicalIF":1.7,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145151633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Aviation and Anesthesia: Not That Similar. 航空和麻醉:没那么相似。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-29 DOI: 10.1097/PTS.0000000000001447
Edward J Walter, Sean R Crawford, Timothy A Barrell, Dianne Lesch, Amish Patel
{"title":"Aviation and Anesthesia: Not That Similar.","authors":"Edward J Walter, Sean R Crawford, Timothy A Barrell, Dianne Lesch, Amish Patel","doi":"10.1097/PTS.0000000000001447","DOIUrl":"https://doi.org/10.1097/PTS.0000000000001447","url":null,"abstract":"","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145851248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enhancing Patient Safety in Artificial Intelligence-Enabled Health Care: The Role of Human Factors. 增强人工智能医疗保健中的患者安全:人为因素的作用。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-24 DOI: 10.1097/PTS.0000000000001444
Bat-Zion Hose, Jessica L Handley, Joshua M Biro, Seth A Krevat, Raj M Ratwani
{"title":"Enhancing Patient Safety in Artificial Intelligence-Enabled Health Care: The Role of Human Factors.","authors":"Bat-Zion Hose, Jessica L Handley, Joshua M Biro, Seth A Krevat, Raj M Ratwani","doi":"10.1097/PTS.0000000000001444","DOIUrl":"https://doi.org/10.1097/PTS.0000000000001444","url":null,"abstract":"","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145821788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
"The Process Is Built for Psychological Safety": Behavioral Health Providers' Experiences Using a Systems-based Information Integration Tool for Critical Incident Review. “过程是为心理安全建立的”:行为健康提供者使用基于系统的信息集成工具进行关键事件审查的经验。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-24 DOI: 10.1097/PTS.0000000000001452
Margaret L McGladrey, Tiffany Lindsey, Scott Fairhurst, Corinne Andriola, Elizabeth Riley, Carly Meyers, Michael Cull

Objectives: Learning from critical incidents is a major component of efforts to improve patient safety that increasingly center on system-level factors rather than individual errors to both address root causes of critical incidents and promote psychological safety in health care and social service agency cultures. However, there are limited studies of professionals' experiences with system-level critical incident review processes and how these experiences influence practice in behavioral health settings.

Methods: This mixed-methods study explores how practitioners at the largest behavioral health agency in California perceived the use of the Safe Systems Improvement Tool to learn from critical incidents, including deaths by suicide, overdoses, and near misses.

Results: Survey and interview data from behavioral health practitioners indicated that for critical incident reviews, empathetic facilitation, deliberate preparation, and expectation-setting before meetings support psychological safety and systems change. Participants recommended including front-line as well as clinical and supervisory staff in critical incident reviews and developing clear timelines for implementing follow-up recommendations.

Conclusions: The application of critical incident reviews in behavior health agencies can be effective not only in identifying root causes and quality improvement opportunities through the aggregation of data across events, but also in fostering cultures of psychological safety to reduce individual blame and defensiveness while promoting transparent system-wide assessment and transformation.

目标:从重大事件中学习是提高患者安全努力的一个重要组成部分,这种努力越来越多地集中在系统层面的因素而不是个人错误上,以解决重大事件的根本原因,并促进卫生保健和社会服务机构文化中的心理安全。然而,关于专业人员在系统级关键事件审查过程中的经验以及这些经验如何影响行为健康环境中的实践的研究有限。方法:这项混合方法研究探讨了加州最大的行为健康机构的从业人员如何看待使用安全系统改进工具从关键事件中学习,包括自杀、过量用药和未遂死亡。结果:来自行为健康从业者的调查和访谈数据表明,对于关键事件回顾,移情促进、深思熟虑的准备和会议前的期望设置支持心理安全和系统变化。与会者建议将一线人员、临床人员和监督人员纳入重大事件审查,并为落实后续建议制定明确的时间表。结论:在行为卫生机构中应用关键事件审查不仅可以有效地通过汇总事件数据来识别根本原因和质量改进机会,而且还可以培养心理安全文化,减少个人指责和防御,同时促进透明的全系统评估和转型。
{"title":"\"The Process Is Built for Psychological Safety\": Behavioral Health Providers' Experiences Using a Systems-based Information Integration Tool for Critical Incident Review.","authors":"Margaret L McGladrey, Tiffany Lindsey, Scott Fairhurst, Corinne Andriola, Elizabeth Riley, Carly Meyers, Michael Cull","doi":"10.1097/PTS.0000000000001452","DOIUrl":"https://doi.org/10.1097/PTS.0000000000001452","url":null,"abstract":"<p><strong>Objectives: </strong>Learning from critical incidents is a major component of efforts to improve patient safety that increasingly center on system-level factors rather than individual errors to both address root causes of critical incidents and promote psychological safety in health care and social service agency cultures. However, there are limited studies of professionals' experiences with system-level critical incident review processes and how these experiences influence practice in behavioral health settings.</p><p><strong>Methods: </strong>This mixed-methods study explores how practitioners at the largest behavioral health agency in California perceived the use of the Safe Systems Improvement Tool to learn from critical incidents, including deaths by suicide, overdoses, and near misses.</p><p><strong>Results: </strong>Survey and interview data from behavioral health practitioners indicated that for critical incident reviews, empathetic facilitation, deliberate preparation, and expectation-setting before meetings support psychological safety and systems change. Participants recommended including front-line as well as clinical and supervisory staff in critical incident reviews and developing clear timelines for implementing follow-up recommendations.</p><p><strong>Conclusions: </strong>The application of critical incident reviews in behavior health agencies can be effective not only in identifying root causes and quality improvement opportunities through the aggregation of data across events, but also in fostering cultures of psychological safety to reduce individual blame and defensiveness while promoting transparent system-wide assessment and transformation.</p>","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145821738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reducing Repeat Radiographs: The Role of Audit-Based Rejection as a Strategy for Improving Patient Safety in Pakistan. 减少重复x线检查:审计排斥作为改善巴基斯坦患者安全策略的作用。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-24 DOI: 10.1097/PTS.0000000000001458
Areeba Abid, Zainab Mehmood, Zainab Rehan
{"title":"Reducing Repeat Radiographs: The Role of Audit-Based Rejection as a Strategy for Improving Patient Safety in Pakistan.","authors":"Areeba Abid, Zainab Mehmood, Zainab Rehan","doi":"10.1097/PTS.0000000000001458","DOIUrl":"https://doi.org/10.1097/PTS.0000000000001458","url":null,"abstract":"","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145821697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Learning From the Machine's Mistakes: Embedding AI Error Detection Into Primary Care Safety Culture. 从机器的错误中学习:将人工智能错误检测嵌入初级保健安全文化。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-23 DOI: 10.1097/PTS.0000000000001453
Waseem Jerjes, Azeem Majeed
{"title":"Learning From the Machine's Mistakes: Embedding AI Error Detection Into Primary Care Safety Culture.","authors":"Waseem Jerjes, Azeem Majeed","doi":"10.1097/PTS.0000000000001453","DOIUrl":"https://doi.org/10.1097/PTS.0000000000001453","url":null,"abstract":"","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145821726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Journal of Patient Safety
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