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Exploring the effect of collaboration modes on firms’ breakthrough technological innovation: a perspective from the innovation ecosystem 探索合作模式对企业突破性技术创新的影响:创新生态系统的视角
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-19 DOI: 10.1108/k-06-2024-1546
Xueguo Xu, Hetong Yuan

Purpose

Breakthrough technological innovation is of vital significance for firms to acquire and maintain sustainable competitive advantages. The construction of an innovation ecosystem and the interaction with heterogeneous participants have emerged as a new dominant model for driving sustained breakthrough technological innovation in firms. This study aims to explore the effects of collaborative modes within the innovation ecosystem on firms’ breakthrough technological innovation and the ecological legitimacy mechanisms involved.

Design/methodology/approach

The research employs data from 212 innovative firms and conducts empirical research using a two-stage structural equation modeling (SEM) and artificial neural network (ANN) analysis.

Findings

The results indicate that firm-firm collaboration (FF), firm-user collaboration (FU), firm-government collaboration (FG), firm-university-institute collaboration (FUI) and firm-intermediary collaboration (FI) all have significant positive effects on breakthrough technological innovation (BTI), with FU being particularly crucial. Furthermore, the results confirm the positive moderating effects of ecological legitimacy (EL) on the relationships between FF and BTI, as well as between FU and BTI. Conversely, EL has a negative moderating effect on the relationship between FUI and BTI, as well as between FI and breakthrough technological innovation. Additionally, EL does not have a significant influence on the relationship between FG and BTI.

Originality/value

Through resource dependence theory (RDT), this study unveils the black box of how collaboration modes within innovation ecosystems impact breakthrough technological innovation. By introducing ecological legitimacy as a contextual factor, a new research perspective is provided for collaboration innovation within innovation ecosystems. The study employs a combination of SEM and ANN for modeling, complementing nonlinear relationships and obtaining robust results in complex mechanisms.

目的突破性技术创新对于企业获得并保持可持续的竞争优势至关重要。构建创新生态系统并与异质参与者互动,已成为推动企业持续突破性技术创新的一种新的主导模式。本研究旨在探讨创新生态系统中的合作模式对企业突破性技术创新的影响以及其中的生态合法性机制。研究采用 212 家创新型企业的数据,通过两阶段结构方程建模(SEM)和人工神经网络(ANN)分析进行实证研究。研究结果研究结果表明,企业-企业合作(FF)、企业-用户合作(FU)、企业-政府合作(FG)、企业-大学-研究所合作(FUI)和企业-中介合作(FI)都对突破性技术创新(BTI)有显著的正向影响,其中 FU 尤为关键。此外,研究结果还证实了生态合法性(EL)对 FF 与 BTI 之间以及 FU 与 BTI 之间关系的积极调节作用。相反,EL 对 FUI 和 BTI 之间的关系以及 FI 和突破性技术创新之间的关系具有负向调节作用。原创性/价值通过资源依赖理论(RDT),本研究揭开了创新生态系统中的合作模式如何影响突破性技术创新的黑箱。通过引入生态合法性这一背景因素,为创新生态系统中的合作创新提供了一个新的研究视角。本研究结合使用了 SEM 和 ANN 进行建模,补充了非线性关系,并在复杂的机制中获得了稳健的结果。
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引用次数: 0
Dynamic game research of food agricultural products supply chain based on blockchain traceability technology 基于区块链溯源技术的食用农产品供应链动态博弈研究
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-19 DOI: 10.1108/k-12-2023-2636
Junhai Ma, Jie Fan, Meihong Zhu, Jiecai Chen
<h3>Purpose</h3><p>Food quality and safety issues have always been imperative topics discussed by people. The anti-tampering of blockchain technology and the transparency of information make it possible to improve food traceability and safety quality. How to effectively apply blockchain traceability technology to food safety has great research significance for improving food safety and consumer quality trust.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>The paper aims to analyze the differences in product quality levels and market participants’ profits before and after the use of blockchain-driven traceability technology in the food agricultural product supply chain (SC) in the dynamic game frameworks of supplier-led and retailer-led modes, respectively, and explores the willingness, social welfare and consumer surplus of each member of the agricultural product SC to participate in the blockchain. Besides, We investigate the SC performance improvement with the mechanism of central centralized decision-making and revenue-sharing contract, compared to the SC performance in dynamic games.</p><!--/ Abstract__block --><h3>Findings</h3><p>The results are obtained as follow: The adoption of blockchain traceability technology can help improve the quality of food agricultural products, consumer surplus and social welfare, but the application and popularization of technology is hindered by traceability technology installment costs. Compared with the supplier leadership model, retailer-led food quality level, customer surplus and social welfare are higher.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>How to effectively apply blockchain traceability technology to food safety has great research significance for improving food safety and consumer quality trust.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>Food quality and safety issues have always been hot topics discussed by people. The anti-tampering of blockchain technology and the transparency of information make it possible to improve food traceability and safety quality.</p><!--/ Abstract__block --><h3>Social implications</h3><p>The research results enrich the theories related to food safety and quality, and provide a valuable reference for food enterprises involved in the decision-making exploration of blockchain technology.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>Based on the characteristics of blockchain technology, the demand function is adjusted and the product loss risk of channel members is transferred through a Stackelberg game SC composed of agricultural products suppliers and retailers.</p><!--/ Abstract__block --><h3>Highlights:</h3><p><ul list-type="simple"><li><span>•</span><p>We introduce two features of blockchain: quality trust and product information tracking.</p></li><li><span>•</span><p>The willingness of each member of the supply chain to use blockchain for product traceability was explo
目的食品质量和安全问题一直是人们热议的话题。区块链技术的防篡改性和信息透明性为提高食品溯源能力和安全质量提供了可能。本文旨在分别在供应商主导模式和零售商主导模式的动态博弈框架下,分析食品农产品供应链(SC)中使用区块链驱动的溯源技术前后产品质量水平和市场参与者收益的差异,探讨农产品供应链中各成员参与区块链的意愿、社会福利和消费者剩余。此外,与动态博弈中的农产品供应链绩效相比,我们还研究了中央集中决策机制和收益分享合约对供应链绩效的改善作用:采用区块链溯源技术有助于提高食用农产品质量、消费者剩余和社会福利,但溯源技术的安装成本阻碍了技术的应用和推广。与供应商主导模式相比,零售商主导的食品质量水平、顾客盈余和社会福利更高。研究局限/启示如何将区块链溯源技术有效应用于食品安全领域,对于提高食品安全和消费者质量信任度具有重要的研究意义。实践意义食品质量安全问题一直是人们讨论的热点话题。区块链技术的防篡改性和信息的透明性,使提高食品溯源能力和安全质量成为可能。社会意义研究成果丰富了食品安全和质量相关理论,为食品企业参与区块链技术的决策探索提供了有价值的参考。原创性/价值基于区块链技术的特点,通过农产品供应商和零售商组成的Stackelberg博弈SC,调整需求函数,转移渠道成员的产品损失风险。亮点:-我们介绍了区块链的两个特点:质量信任和产品信息追踪。-探讨了供应链各成员使用区块链进行产品溯源的意愿。-零售商主导的区块链的整体溯源效果优于制造商主导的区块链。
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引用次数: 0
Parallels between the Physical Vacuum and concept of Qi in Medical Qigong: comprehending oneness 物理真空与医疗气功中 "气 "的概念的相似之处:领悟本体
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-17 DOI: 10.1108/k-04-2024-1087
Wanfeng Zhu, Petia Venkova Sice, Wenchun Zhang, Krystyna Krajewska, Zhangyang Zhao

Purpose

The purpose of this paper is to bring into the public domain converging ways of thinking about reality and human systems, exploring parallels between the theory of Physical Vacuum and the concept of Qi in Medical Qigong science.

Design/methodology/approach

The approach adopted in this paper includes: review of the relevant literature; dialogues between the first two authors over an eight-month period; review of the findings and discussion of interpretations by all.

Findings

There is evidence for the existence of an ideal information field. This field is a real space-time torsion structure. Qi is a torsion field. It spreads with superluminal velocity and connects the whole Universe. Any entity is in a constant dynamic connection with everything else in the Universe.

Research limitations/implications

This paper offers limited discussion of the wider area of scientific discoveries.

Social implications

The findings may impact future interdisciplinary research, health/well-being practices and public policy.

Originality/value

There is no known to us publication interpreting the parallels between the theory of the Physical Vacuum and the concept of Qi.

设计/方法/途径本文采用的方法包括:查阅相关文献;前两位作者历时八个月的对话;审查研究结果并讨论所有人的解释。研究结果有证据表明存在一个理想的信息场。这个场是一个真实的时空扭转结构。气 "是一种扭转场。它以超光速传播,连接着整个宇宙。研究局限性/影响本文对更广泛的科学发现领域进行了有限的讨论。社会影响研究结果可能会对未来的跨学科研究、健康/福祉实践和公共政策产生影响。原创性/价值目前还没有任何已知的出版物对物理真空理论和 "气 "的概念之间的相似之处进行解释。
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引用次数: 0
Risk transmission and diversification strategies between US real estate investment trusts (REITs) and green finance indices 美国房地产投资信托基金(REITs)与绿色金融指数之间的风险传递和分散策略
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-13 DOI: 10.1108/k-12-2023-2653
Hongjun Zeng

Purpose

We examined the dynamic volatility connectedness and diversification strategies among US real estate investment trusts (REITs) and green finance indices.

Design/methodology/approach

The DCC-GARCH dynamic connectedness framework and he DCC-GARCH t-copula model were employed in this study.

Findings

Using daily data from 2,206 observations spanning from 2 January 2015 to 31 January 2023 this paper presents the following findings: (1) cross-market spillovers exhibited a high correlation and significant fluctuations, particularly during extreme events; (2) our analysis confirmed that REIT acted as net receivers from other green indices, with the S&P North America Large-MidCap Carbon Efficient Index dominating the in-network volatility spillover; (3) this observation suggests asymmetric spillovers between the two markets and (4) a portfolio analysis was conducted using the DCC-GARCH t-copula framework to estimate hedging ratios and portfolio weights for these indices. When REIT and the Dow Jones US Select ESG REIT Index were simultaneously added to a risk-hedged portfolio, our findings indicated that no risk-hedging effect could be achieved. Moreover, the cost and performance of hedging green assets using REIT were found to be comparable.

Originality/value

We first examined the dynamic volatility connectedness and diversification strategies among US REITs and green finance indices. The outcomes of this study carry practical implications for market participants.

目的我们研究了美国房地产投资信托基金(REITs)和绿色金融指数之间的动态波动关联性和多样化策略。设计/方法/途径本研究采用了 DCC-GARCH 动态关联性框架和 DCC-GARCH t-copula 模型。研究结果本文利用从 2015 年 1 月 2 日至 2023 年 1 月 31 日的 2 206 个观测值的每日数据,得出以下研究结果:(1)跨市场溢出效应表现出高度相关性和显著波动性,尤其是在极端事件期间;(2)我们的分析证实,房地产投资信托指数是其他绿色指数的净接收者,S&P 北美大中盘碳效率指数在网络内波动溢出效应中占主导地位;(3)这一观察结果表明两个市场之间存在非对称溢出效应;(4)使用 DCC-GARCH t-copula 框架进行了投资组合分析,以估计这些指数的对冲比率和投资组合权重。当房地产投资信托指数和道琼斯美国精选环境、社会和治理房地产投资信托指数同时加入风险对冲投资组合时,我们的研究结果表明无法实现风险对冲效果。原创性/价值我们首次研究了美国房地产投资信托和绿色金融指数之间的动态波动关联性和多样化策略。研究结果对市场参与者具有实际意义。
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引用次数: 0
Urban carrying capacity of industrial cities to typhoon-induced Natechs: a cloud Bayesian model 工业城市对台风引发的 Natechs 的承载能力:云贝叶斯模型
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-13 DOI: 10.1108/k-03-2024-0774
Qiuhan Wang, Xujin Pu

Purpose

This research proposes a novel risk assessment model to elucidate the risk propagation process of industrial safety accidents triggered by natural disasters (Natech), identifies key factors influencing urban carrying capacity and mitigates uncertainties and subjectivity due to data scarcity in Natech risk assessment.

Design/methodology/approach

Utilizing disaster chain theory and Bayesian network (BN), we describe the cascading effects of Natechs, identifying critical nodes of urban system failure. Then we propose an urban carrying capacity assessment method using the coefficient of variation and cloud BN, constructing an indicator system for infrastructure, population and environmental carrying capacity. The model determines interval values of assessment indicators and weights missing data nodes using the coefficient of variation and the cloud model. A case study using data from the Pearl River Delta region validates the model.

Findings

(1) Urban development in the Pearl River Delta relies heavily on population carrying capacity. (2) The region’s social development model struggles to cope with rapid industrial growth. (3) There is a significant disparity in carrying capacity among cities, with some trends contrary to urban development. (4) The Cloud BN outperforms the classical Takagi-Sugeno (T-S) gate fuzzy method in describing real-world fuzzy and random situations.

Originality/value

The present research proposes a novel framework for evaluating the urban carrying capacity of industrial areas in the face of Natechs. By developing a BN risk assessment model that integrates cloud models, the research addresses the issue of scarce objective data and reduces the subjectivity inherent in previous studies that heavily relied on expert opinions. The results demonstrate that the proposed method outperforms the classical fuzzy BNs.

设计/方法/方法利用灾害链理论和贝叶斯网络(BN),我们描述了自然灾害引发的工业安全事故(Natechs)的级联效应,确定了城市系统失效的关键节点。然后,我们利用变异系数和云贝叶斯网络提出了城市承载能力评估方法,构建了基础设施、人口和环境承载能力指标体系。该模型利用变异系数和云模型确定评估指标的区间值并对缺失数据节点进行加权。利用珠江三角洲地区的数据进行的案例研究验证了该模型。研究结果 (1) 珠江三角洲的城市发展在很大程度上依赖于人口承载能力。(2) 该地区的社会发展模式难以应对快速的工业增长。(3) 城市间人口承载能力差异显著,一些趋势与城市发展背道而驰。(4) 云 BN 在描述真实世界的模糊和随机情况方面优于经典的高木-菅野(T-S)门模糊方法。通过开发一个整合了云模型的 BN 风险评估模型,该研究解决了客观数据稀缺的问题,并减少了以往研究中严重依赖专家意见的主观性。结果表明,所提出的方法优于经典的模糊 BN。
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引用次数: 0
Hybrid price prediction method combining TCN-BiGRU and attention mechanism for battery-grade lithium carbonate 结合 TCN-BiGRU 和关注机制的电池级碳酸锂混合价格预测方法
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-12 DOI: 10.1108/k-05-2024-1228
Zhanglin Peng, Tianci Yin, Xuhui Zhu, Xiaonong Lu, Xiaoyu Li

Purpose

To predict the price of battery-grade lithium carbonate accurately and provide proper guidance to investors, a method called MFTBGAM is proposed in this study. This method integrates textual and numerical information using TCN-BiGRU–Attention.

Design/methodology/approach

The Word2Vec model is initially employed to process the gathered textual data concerning battery-grade lithium carbonate. Subsequently, a dual-channel text-numerical extraction model, integrating TCN and BiGRU, is constructed to extract textual and numerical features separately. Following this, the attention mechanism is applied to extract fusion features from the textual and numerical data. Finally, the market price prediction results for battery-grade lithium carbonate are calculated and outputted using the fully connected layer.

Findings

Experiments in this study are carried out using datasets consisting of news and investor commentary. The findings reveal that the MFTBGAM model exhibits superior performance compared to alternative models, showing its efficacy in precisely forecasting the future market price of battery-grade lithium carbonate.

Research limitations/implications

The dataset analyzed in this study spans from 2020 to 2023, and thus, the forecast results are specifically relevant to this timeframe. Altering the sample data would necessitate repetition of the experimental process, resulting in different outcomes. Furthermore, recognizing that raw data might include noise and irrelevant information, future endeavors will explore efficient data preprocessing techniques to mitigate such issues, thereby enhancing the model’s predictive capabilities in long-term forecasting tasks.

Social implications

The price prediction model serves as a valuable tool for investors in the battery-grade lithium carbonate industry, facilitating informed investment decisions. By using the results of price prediction, investors can discern opportune moments for investment. Moreover, this study utilizes two distinct types of text information – news and investor comments – as independent sources of textual data input. This approach provides investors with a more precise and comprehensive understanding of market dynamics.

Originality/value

We propose a novel price prediction method based on TCN-BiGRU Attention for “text-numerical” information fusion. We separately use two types of textual information, news and investor comments, for prediction to enhance the model's effectiveness and generalization ability. Additionally, we utilize news datasets including both titles and content to improve the accuracy of battery-grade lithium carbonate market price predictions.

目的为了准确预测电池级碳酸锂的价格,为投资者提供正确的指导,本研究提出了一种名为 MFTBGAM 的方法。该方法利用 TCN-BiGRU-Attention 将文本信息和数字信息整合在一起。设计/方法/方法首先使用 Word2Vec 模型处理收集到的有关电池级碳酸锂的文本数据。然后,构建一个整合了 TCN 和 BiGRU 的双通道文本-数字提取模型,分别提取文本和数字特征。然后,应用注意力机制从文本和数字数据中提取融合特征。最后,使用全连接层计算并输出电池级碳酸锂的市场价格预测结果。 研究结果本研究使用新闻和投资者评论组成的数据集进行了实验。研究限制/意义本研究分析的数据集跨越 2020 年至 2023 年,因此,预测结果与该时间段特别相关。更改样本数据将需要重复实验过程,从而导致不同的结果。此外,考虑到原始数据可能包含噪音和无关信息,未来的工作将探索有效的数据预处理技术,以减少此类问题,从而提高模型在长期预测任务中的预测能力。 社会意义该价格预测模型是电池级碳酸锂行业投资者的重要工具,有助于做出明智的投资决策。利用价格预测的结果,投资者可以辨别投资时机。此外,本研究利用两种不同类型的文本信息--新闻和投资者评论--作为独立的文本数据输入源。原创性/价值我们提出了一种基于 TCN-BiGRU 注意力的 "文本-数字 "信息融合的新型价格预测方法。我们分别使用新闻和投资者评论两种文本信息进行预测,以提高模型的有效性和泛化能力。此外,我们还利用包括标题和内容在内的新闻数据集来提高电池级碳酸锂市场价格预测的准确性。
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引用次数: 0
Flying to your home yard: the mediation and moderation model of the intention to employ drones for last-mile delivery 飞到你家院子里:使用无人机最后一英里送货意向的调解和调节模型
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-12 DOI: 10.1108/k-04-2024-1098
Abdul Hafaz Ngah, Ramayah Thurasamy, Samar Rahi, Nurul Izni Kamalrulzaman, Aamir Rashid, Fei Long

Purpose

Drones will become part of daily lives similar to smartphones becoming a staple of modern living. Nonetheless, only several past studies investigated the intention to utilise drones for parcel delivery however, the intention to use drones among online shoppers was not fully explored. The study attempts to investigate the factors influencing the intention to use drones for last-mile delivery.

Design/methodology/approach

A total of 292 data were gathered via an online survey among online shoppers applying a snowball sampling method. Since the study operationalised the measures as composites, a combination of reflective and formative measurement, and the study focusses on predictive purposes, partial least squares structural equation modelling with SmartPLS 4 was applied to test the model developed based on the stimulus-organism-response model.

Findings

The analysis found that all the direct hypotheses were found supported. Moreover, Green support, green desire and pro-environmental behaviour positively and sequentially mediated future orientation and intention, whereas technology anxiety and perceived safety moderated the relationship between pro-environmental behaviour and intention.

Research limitations/implications

The respondents only limit to the online shoppers in Malaysia which based on purposive sampling method, thus the findings cannot be generalized to another countries.

Practical implications

Besides enriching the literature on drone studies, the findings provided practical insights to online platforms and drone operators to develop an effective strategy to encourage online shoppers to shift from conventional delivery to drone delivery.

Originality/value

The study developed a new model for drone delivery studies using the S-O-R model in introducing orientation towards the future and green support as the stimulus, green desire as an organism and pro-environmental behaviour and usage intention as a response. The study introduced multiple sequential mediators, also contributing to the S-O-R model to predict online shoppers' behaviour towards drones as a tool for last-mile delivery. Another important contribution, technology anxiety and perceived safety were confirmed to have a moderation effect for the relationship between pro-environmental behaviour and intention to use drones for last-mile delivery.

目的无人机将成为日常生活的一部分,就像智能手机成为现代生活的主流一样。然而,过去只有几项研究调查了使用无人机进行包裹递送的意向,但对网上购物者使用无人机的意向却没有进行充分的探讨。本研究试图调查使用无人机进行最后一英里送货的意向的影响因素。设计/方法/途径采用滚雪球式抽样方法,通过对网上购物者进行在线调查,共收集了 292 条数据。由于本研究将测量指标操作化为综合指标,是反思性测量和形成性测量的结合,并且本研究侧重于预测目的,因此使用 SmartPLS 4 进行偏最小二乘法结构方程建模,以检验基于刺激-有机体-反应模型建立的模型。此外,绿色支持、绿色愿望和亲环境行为依次对未来取向和意向起到了积极的中介作用,而技术焦虑和感知安全则调节了亲环境行为和意向之间的关系。实践意义除了丰富无人机研究的文献外,研究结果还为在线平台和无人机运营商提供了实用的见解,以制定有效的战略,鼓励网购者从传统的送货方式转向无人机送货方式。原创性/价值该研究利用 S-O-R 模型为无人机送货研究建立了一个新模型,引入了面向未来和绿色支持作为刺激因素,绿色愿望作为有机体,亲环境行为和使用意向作为反应。该研究引入了多个序列中介因素,也有助于 S-O-R 模型预测网上购物者将无人机作为最后一英里送货工具的行为。另一个重要贡献是,技术焦虑和感知安全性被证实对亲环境行为与使用无人机进行最后一英里送货的意向之间的关系具有调节作用。
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引用次数: 0
Speaking with a “forked tongue” – misalignment between user ratings and textual emotions in LLMs 用 "分叉的舌头 "说话--法律硕士的用户评价与文本情感之间的错位
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-11 DOI: 10.1108/k-06-2024-1458
Yixing Yang, Jianxiong Huang

Purpose

The study aims to provide concrete service remediation and enhancement for LLM developers such as getting user forgiveness and breaking through perceived bottlenecks. It also aims to improve the efficiency of app users' usage decisions.

Design/methodology/approach

This paper takes the user reviews of the app stores in 21 countries and 10 languages as the research data, extracts the potential factors by LDA model, exploratively takes the misalignment between user ratings and textual emotions as user forgiveness and perceived bottleneck and uses the Word2vec-SVM model to analyze the sentiment. Finally, attributions are made based on empathy.

Findings

The results show that AI-based LLMs are more likely to cause bias in user ratings and textual content than regular APPs. Functional and economic remedies are effective in awakening empathy and forgiveness, while empathic remedies are effective in reducing perceived bottlenecks. Interestingly, empathetic users are “pickier”. Further social network analysis reveals that problem solving timeliness, software flexibility, model updating and special data (voice and image) analysis capabilities are beneficial in breaking perceived bottlenecks. Besides, heterogeneity analysis show that eastern users are more sensitive to the price factor and are more likely to generate forgiveness through economic remedy, and there is a dual interaction between basic attributes and extra boosts in the East and West.

Originality/value

The “gap” between negative (positive) user reviews and ratings, that is consumer forgiveness and perceived bottlenecks, is identified in unstructured text; the study finds that empathy helps to awaken user forgiveness and understanding, while it is limited to bottleneck breakthroughs; the dataset includes a wide range of countries and regions, findings are tested in a cross-language and cross-cultural perspective, which makes the study more robust, and the heterogeneity of users' cultural backgrounds is also analyzed.

目的本研究旨在为 LLM 开发人员提供具体的服务补救和提升措施,如获得用户原谅和突破感知瓶颈。本文以 21 个国家、10 种语言的应用商店的用户评论为研究数据,通过 LDA 模型提取潜在因素,探索性地将用户评分与文本情感之间的错位作为用户宽容度和感知瓶颈,并使用 Word2vec-SVM 模型进行情感分析。结果表明,与普通 APP 相比,基于人工智能的 LLM 更容易造成用户评分和文本内容的偏差。功能性和经济性补救措施能有效唤醒移情和宽恕,而移情补救措施则能有效减少感知瓶颈。有趣的是,移情用户更 "挑剔"。进一步的社会网络分析显示,解决问题的及时性、软件灵活性、模型更新和特殊数据(语音和图像)分析能力有利于打破感知瓶颈。此外,异质性分析表明,东部用户对价格因素更为敏感,更有可能通过经济补救措施获得宽恕,东西部用户的基本属性和额外提升之间存在双重互动。独创性/价值在非结构化文本中发现了用户负面(正面)评价与评分之间的 "差距",即消费者的宽恕和感知瓶颈;研究发现,同理心有助于唤醒用户的宽恕和理解,但仅限于瓶颈的突破;数据集包括广泛的国家和地区,研究结果在跨语言和跨文化的视角下进行检验,这使得研究更加稳健,同时还分析了用户文化背景的异质性。
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引用次数: 0
The impact of human-AIGC tools collaboration on the learning effect of college students: a key factor for future education? 人类-AIGC工具协作对大学生学习效果的影响:未来教育的关键因素?
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-10 DOI: 10.1108/k-03-2024-0613
Weiquan Yang, Zhaolin Lu, Zengrui Li, Yalin Cui, Lijin Dai, Yupeng Li, Xiaorui Ma, Huaibo Zhu

Purpose

The maturity of artificial intelligence technology and the emergence of AI-generated content (AIGC) tools have endowed college students with a human-AIGC tools collaboration learning mode. However, there is still a great controversy about its impact on learning effect. This paper is aimed at investigating the impact of the human-AIGC tools collaboration on the learning effect of college students.

Design/methodology/approach

In this paper, a hypothesized model was constructed to investigate the effects of dependence, usage purpose, trust level, frequency, and proficiency of using AIGC tools on the learning effect, respectively. This paper distributed questionnaires through random sampling. Then, the improved Analytic Hierarchy Process (AHP) was used to assign weights and normalize data. Lastly, one-way ANOVA and multiple linear regression analyses were used to measure and analyze variables, revealing the mechanism of influence.

Findings

The usage purpose, frequency, and proficiency of using AIGC tools have a significant positive effect on learning. Being clear about the usage purpose of AIGC tools and matching the specific study tasks will enhance the learning effect. College students should organically integrate AIGC tools into each learning process, which is conducive to building a learning flow applicable to oneself, improving efficiency, and then enhancing learning effects. The trust level in AIGC tools is significant, but positively and weakly correlated, indicating that college students need to screen the generated content based on their knowledge system framework and view it dialectically. The dependence on AIGC tools has a negative and significant effect on learning effect. College students are supposed to systematically combine self-reflection and the use of AIGC tools to avoid overdependence on them.

Research limitations/implications

Based on the findings, the learning suggestions for college students in human-machine collaboration in the AIGC era are proposed to provide ideas for the future information-based education system. For further research, scholars can expand on different groups, professions, and fields of study.

Originality/value

Previous studies have focused more on the impact of AIGC on the education system. This paper analyzed the impact of the various factors of using AIGC tools in the learning process on the learning effect from the perspective of college students.

目的人工智能技术的成熟和人工智能生成内容(AIGC)工具的出现,为大学生提供了一种人类与AIGC工具协作的学习模式。但其对学习效果的影响仍存在较大争议。本文旨在探究人机协作对大学生学习效果的影响。本文构建了一个假设模型,分别探究人机协作工具的依赖程度、使用目的、信任程度、使用频率和熟练程度对学习效果的影响。本文通过随机抽样的方式发放问卷。然后,使用改进的层次分析法(AHP)分配权重并对数据进行归一化处理。研究结果使用 AIGC 工具的目的、频率和熟练程度对学习有显著的积极影响。明确 AIGC 工具的使用目的,并与具体的学习任务相匹配,会增强学习效果。大学生应将AIGC工具有机地融入到每个学习过程中,这有利于构建适合自己的学习流程,提高效率,进而增强学习效果。大学生对AIGC工具的信任度显著,但呈弱正相关,说明大学生需要基于自身的知识体系框架对生成的内容进行甄别,辩证地看待AIGC工具。对 AIGC 工具的依赖程度对学习效果有显著的负向影响。大学生应系统地将自我反思与AIGC工具的使用结合起来,避免对AIGC工具的过度依赖。研究局限/意义基于研究结果,提出了AIGC时代大学生人机协作的学习建议,为未来的信息化教育体系提供了思路。对于进一步的研究,学者们可以从不同群体、不同专业、不同领域进行拓展。原创性/价值以往的研究更多关注 AIGC 对教育系统的影响。本文从大学生的角度分析了在学习过程中使用 AIGC 工具的各种因素对学习效果的影响。
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引用次数: 0
Examination of the effects of artificial intelligence readiness on lean sustainability and value creation in the mediation variable effect of organizational flexibility in technology-focused companies 在以技术为重点的公司组织灵活性的中介变量效应中,研究人工智能就绪程度对精益可持续性和价值创造的影响
IF 2.5 4区 计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-10 DOI: 10.1108/k-01-2024-0046
Zafer Adiguzel, Fatma Sonmez Cakir, Ferhat Özbay

Purpose

The purpose of this study is to understand how the level of readiness for artificial intelligence (AI) affects the overall performance of companies, determine the role of organizational flexibility in adapting to new technologies and business models and assess the importance of lean sustainability and value creation for technology-focused companies.

Design/methodology/approach

Technology companies working in technoparks in Istanbul were determined, and a questionnaire was applied to senior employees such as experts, engineers and managers working in these companies. The results were processed with a sample of 456 units. SmartPLS program was used for analysis.

Findings

As a result of the analyzes, it is supported by hypotheses that AI readiness and organizational flexibility have positive effects on lean sustainability and value creation.

Research limitations/implications

When evaluated in terms of the limitations of the research, it would not be correct to evaluate the results of the analysis in general, since the data were collected from technology-focused companies in technoparks in Istanbul.

Practical implications

Examining the variables that make up the research model in technology-oriented companies helps to understand the critical factors for the future success of companies. At the same time, this research is important for companies to make more informed decisions in their strategic planning, technological transformation processes and value creation strategies.

Originality/value

This research topic offers a unique approach in terms of bringing together topics such as AI readiness, organizational flexibility, sustainability and value creation. These issues play an important role in the strategic planning of technology-focused companies, and when considered together, they are important in terms of examining the critical factors that affect the future success of companies.

本研究旨在了解人工智能(AI)的准备程度如何影响公司的整体绩效,确定组织灵活性在适应新技术和商业模式方面的作用,并评估精益可持续性和价值创造对于技术型公司的重要性。结果以 456 个单位为样本进行处理。研究局限性/启示在对研究局限性进行评估时,由于数据是在伊斯坦布尔科技园区的技术型公司中收集的,因此对分析结果进行总体评估是不正确的。同时,这项研究对于企业在战略规划、技术转型过程和价值创造战略中做出更明智的决策也非常重要。原创性/价值本研究课题提供了一种独特的方法,将人工智能准备就绪、组织灵活性、可持续性和价值创造等主题结合在一起。这些问题在以技术为重点的公司的战略规划中发挥着重要作用,将它们放在一起考虑,对于研究影响公司未来成功的关键因素非常重要。
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引用次数: 0
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Kybernetes
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