Pub Date : 2024-02-09DOI: 10.1177/00472875241230008
Amandeep Dhir, Shalini Talwar, Sahil Raj, Brinda Sampat, J. Nicolau
With climate change continuing to threaten the earth’s ecosystems, the travel industry is under increased pressure to adopt green policies. The effective implementation of these policies is largely dependent on employee commitment, but research offering insights into employees’ green behavior in the travel industry is sparse. We addressed this gap using the value-belief-norm theory to conceptualize the drivers of employees’ task-related and voluntary green behaviors. We examined the impact of values (biospheric, altruistic, and egoistic), beliefs (the new environmental paradigm, awareness of consequences, and ascription of responsibility), and pro-environmental personal norms on these outcomes. Analyzing time-lagged data collected in three waves from 186 hotel employees, we found a positive sequential association of biospheric values with beliefs, norms, and green behaviors. From a theoretical viewpoint, our study grounds hotel employees’ green behaviors in a prosocial theory, thereby offering a relatively new yet pertinent explanation of these behaviors.
{"title":"A Time-lagged Examination of Voluntary and Task-related Green Behavior in the Travel Industry","authors":"Amandeep Dhir, Shalini Talwar, Sahil Raj, Brinda Sampat, J. Nicolau","doi":"10.1177/00472875241230008","DOIUrl":"https://doi.org/10.1177/00472875241230008","url":null,"abstract":"With climate change continuing to threaten the earth’s ecosystems, the travel industry is under increased pressure to adopt green policies. The effective implementation of these policies is largely dependent on employee commitment, but research offering insights into employees’ green behavior in the travel industry is sparse. We addressed this gap using the value-belief-norm theory to conceptualize the drivers of employees’ task-related and voluntary green behaviors. We examined the impact of values (biospheric, altruistic, and egoistic), beliefs (the new environmental paradigm, awareness of consequences, and ascription of responsibility), and pro-environmental personal norms on these outcomes. Analyzing time-lagged data collected in three waves from 186 hotel employees, we found a positive sequential association of biospheric values with beliefs, norms, and green behaviors. From a theoretical viewpoint, our study grounds hotel employees’ green behaviors in a prosocial theory, thereby offering a relatively new yet pertinent explanation of these behaviors.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":" 20","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139789441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-07DOI: 10.1177/00472875241230019
Biqiang Liu, Anna Kralj, Brent Moyle, Mang He, Yaoqi Li
Scholarship on wellness tourism has experienced exponential growth. Despite this, limited studies have explicitly examined how the perceived destination restorative qualities of a wellness tourism destination facilitate psychological recovery. Findings from a survey with 942 Chinese wellness tourists revealed perceived destination restorative qualities positively influenced psychological recovery, increasing ontological security, with the effect diminishing as individual resilience increased. This research provides conceptual clarity on the intricate relationship between perceived destination restorative qualities and psychological recovery, highlighting the critical role of wellness tourism for alleviating stress, and threats experienced in everyday life. Future studies should conduct longitudinal studies focused on the psychological recovery of wellness tourists.
{"title":"Perceived Destination Restorative Qualities in Wellness Tourism: The Role of Ontological Security and Psychological Resilience","authors":"Biqiang Liu, Anna Kralj, Brent Moyle, Mang He, Yaoqi Li","doi":"10.1177/00472875241230019","DOIUrl":"https://doi.org/10.1177/00472875241230019","url":null,"abstract":"Scholarship on wellness tourism has experienced exponential growth. Despite this, limited studies have explicitly examined how the perceived destination restorative qualities of a wellness tourism destination facilitate psychological recovery. Findings from a survey with 942 Chinese wellness tourists revealed perceived destination restorative qualities positively influenced psychological recovery, increasing ontological security, with the effect diminishing as individual resilience increased. This research provides conceptual clarity on the intricate relationship between perceived destination restorative qualities and psychological recovery, highlighting the critical role of wellness tourism for alleviating stress, and threats experienced in everyday life. Future studies should conduct longitudinal studies focused on the psychological recovery of wellness tourists.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"30 46","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139795143","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-07DOI: 10.1177/00472875241230019
Biqiang Liu, Anna Kralj, Brent Moyle, Mang He, Yaoqi Li
Scholarship on wellness tourism has experienced exponential growth. Despite this, limited studies have explicitly examined how the perceived destination restorative qualities of a wellness tourism destination facilitate psychological recovery. Findings from a survey with 942 Chinese wellness tourists revealed perceived destination restorative qualities positively influenced psychological recovery, increasing ontological security, with the effect diminishing as individual resilience increased. This research provides conceptual clarity on the intricate relationship between perceived destination restorative qualities and psychological recovery, highlighting the critical role of wellness tourism for alleviating stress, and threats experienced in everyday life. Future studies should conduct longitudinal studies focused on the psychological recovery of wellness tourists.
{"title":"Perceived Destination Restorative Qualities in Wellness Tourism: The Role of Ontological Security and Psychological Resilience","authors":"Biqiang Liu, Anna Kralj, Brent Moyle, Mang He, Yaoqi Li","doi":"10.1177/00472875241230019","DOIUrl":"https://doi.org/10.1177/00472875241230019","url":null,"abstract":"Scholarship on wellness tourism has experienced exponential growth. Despite this, limited studies have explicitly examined how the perceived destination restorative qualities of a wellness tourism destination facilitate psychological recovery. Findings from a survey with 942 Chinese wellness tourists revealed perceived destination restorative qualities positively influenced psychological recovery, increasing ontological security, with the effect diminishing as individual resilience increased. This research provides conceptual clarity on the intricate relationship between perceived destination restorative qualities and psychological recovery, highlighting the critical role of wellness tourism for alleviating stress, and threats experienced in everyday life. Future studies should conduct longitudinal studies focused on the psychological recovery of wellness tourists.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"24 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139855203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875241228822
Joanne Yu, Wilson Cheong Hin Hong, Roman Egger
In addition to the significance of visual content, text characteristics serve as salient factors influencing how users react to social media posts. By extracting 9,766 Instagram posts published by destination marketers, this research investigates the interplay between the readability of post captions and destination attributes derived from pictorial content on user engagement. Grounded in the theoretical lens of processing fluency and image-text congruity, the findings revealed that vibrant spots/activities with simpler texts lead to a significantly higher engagement rate, while cultural and historical attractions that use more complex texts are unaffected. Yet, when complex texts are applied to spots that are neither vibrant nor cultural, user engagement decreases significantly. Overall, this research contributes to the interdisciplinary discourse on linguistics and psychological esthetics in destination marketing relating to computer-mediated environments. Regarding practice, the findings provide insights into the effectiveness of different levels of readability across diverse tourism marketing settings.
{"title":"The Art of Post Captions: Readability and User Engagement on Social Media","authors":"Joanne Yu, Wilson Cheong Hin Hong, Roman Egger","doi":"10.1177/00472875241228822","DOIUrl":"https://doi.org/10.1177/00472875241228822","url":null,"abstract":"In addition to the significance of visual content, text characteristics serve as salient factors influencing how users react to social media posts. By extracting 9,766 Instagram posts published by destination marketers, this research investigates the interplay between the readability of post captions and destination attributes derived from pictorial content on user engagement. Grounded in the theoretical lens of processing fluency and image-text congruity, the findings revealed that vibrant spots/activities with simpler texts lead to a significantly higher engagement rate, while cultural and historical attractions that use more complex texts are unaffected. Yet, when complex texts are applied to spots that are neither vibrant nor cultural, user engagement decreases significantly. Overall, this research contributes to the interdisciplinary discourse on linguistics and psychological esthetics in destination marketing relating to computer-mediated environments. Regarding practice, the findings provide insights into the effectiveness of different levels of readability across diverse tourism marketing settings.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"13 22","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139803548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875241228500
O. Mhlanga
The emergence of P2P dining services has fundamentally altered consumer experiences in tourism gastronomy. Despite an increase in experience-related research in the sharing economy, existing literature focuses almost exclusively on P2P accommodation, with an obvious neglect of P2P dining. The purpose of this study was to examine the nature of experiential consumption underlying restaurants and P2P dining services. A survey of 640 international travelers who dined in restaurants or P2P dining facilities in South Africa, reveals that P2P dining outperformed restaurants in several domains in the provision of most experience dimensions. The study demonstrates that the dimensions of ethical consumerism and hospitableness represent valuable additions to Pine and Gilmore’s original experience economy construct. The study points out the necessity to create an expansive experiential proposition that goes beyond Pine and Gilmore’s original experience economy construct (e.g., storytelling) to evoke positive emotions and subsequent behavioral intentions for travelers.
{"title":"Travel Dining Experiencescape: A Comparative Evaluation of Dining Experiences in Restaurants and P2P Dining","authors":"O. Mhlanga","doi":"10.1177/00472875241228500","DOIUrl":"https://doi.org/10.1177/00472875241228500","url":null,"abstract":"The emergence of P2P dining services has fundamentally altered consumer experiences in tourism gastronomy. Despite an increase in experience-related research in the sharing economy, existing literature focuses almost exclusively on P2P accommodation, with an obvious neglect of P2P dining. The purpose of this study was to examine the nature of experiential consumption underlying restaurants and P2P dining services. A survey of 640 international travelers who dined in restaurants or P2P dining facilities in South Africa, reveals that P2P dining outperformed restaurants in several domains in the provision of most experience dimensions. The study demonstrates that the dimensions of ethical consumerism and hospitableness represent valuable additions to Pine and Gilmore’s original experience economy construct. The study points out the necessity to create an expansive experiential proposition that goes beyond Pine and Gilmore’s original experience economy construct (e.g., storytelling) to evoke positive emotions and subsequent behavioral intentions for travelers.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"12 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139804917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875241228822
Joanne Yu, Wilson Cheong Hin Hong, Roman Egger
In addition to the significance of visual content, text characteristics serve as salient factors influencing how users react to social media posts. By extracting 9,766 Instagram posts published by destination marketers, this research investigates the interplay between the readability of post captions and destination attributes derived from pictorial content on user engagement. Grounded in the theoretical lens of processing fluency and image-text congruity, the findings revealed that vibrant spots/activities with simpler texts lead to a significantly higher engagement rate, while cultural and historical attractions that use more complex texts are unaffected. Yet, when complex texts are applied to spots that are neither vibrant nor cultural, user engagement decreases significantly. Overall, this research contributes to the interdisciplinary discourse on linguistics and psychological esthetics in destination marketing relating to computer-mediated environments. Regarding practice, the findings provide insights into the effectiveness of different levels of readability across diverse tourism marketing settings.
{"title":"The Art of Post Captions: Readability and User Engagement on Social Media","authors":"Joanne Yu, Wilson Cheong Hin Hong, Roman Egger","doi":"10.1177/00472875241228822","DOIUrl":"https://doi.org/10.1177/00472875241228822","url":null,"abstract":"In addition to the significance of visual content, text characteristics serve as salient factors influencing how users react to social media posts. By extracting 9,766 Instagram posts published by destination marketers, this research investigates the interplay between the readability of post captions and destination attributes derived from pictorial content on user engagement. Grounded in the theoretical lens of processing fluency and image-text congruity, the findings revealed that vibrant spots/activities with simpler texts lead to a significantly higher engagement rate, while cultural and historical attractions that use more complex texts are unaffected. Yet, when complex texts are applied to spots that are neither vibrant nor cultural, user engagement decreases significantly. Overall, this research contributes to the interdisciplinary discourse on linguistics and psychological esthetics in destination marketing relating to computer-mediated environments. Regarding practice, the findings provide insights into the effectiveness of different levels of readability across diverse tourism marketing settings.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"12 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139863532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875231224242
Yunhao Xiao, Christoph Lutz
Following the recent rise of digital nomadism, this study explores changing patterns of travel and work among highly mobile individuals. We draw on liquid modernity theory to analyze data from Reddit’s r/digitalnomad subreddit over 3.5 years. Fifteen topics and seven clusters capture the rich discussions. The most discussed topic was Destination review and recommendation, followed by Emotional needs and lifestyle choice. Regulatory issues also emerged as a significant concern. The pandemic influenced sentiment fluctuations over time, but the tone of topics remained mostly neutral. Our research provides nuanced insights into digital nomads’ habits, concerns, and lifestyle choices, showing how travel-related aspects feature front and center. For the tourism industry, our findings offer actionable suggestions to cater to this dynamic and economically powerful traveler group. Finally, and as a theoretical contribution, the study enhances our understanding of the role of global disruptive events, such as pandemics, in liquid modernity.
{"title":"Wayfarers in Cyberspace: A Temporal Investigation of Digital Nomads Based on Liquid Modernity Theory","authors":"Yunhao Xiao, Christoph Lutz","doi":"10.1177/00472875231224242","DOIUrl":"https://doi.org/10.1177/00472875231224242","url":null,"abstract":"Following the recent rise of digital nomadism, this study explores changing patterns of travel and work among highly mobile individuals. We draw on liquid modernity theory to analyze data from Reddit’s r/digitalnomad subreddit over 3.5 years. Fifteen topics and seven clusters capture the rich discussions. The most discussed topic was Destination review and recommendation, followed by Emotional needs and lifestyle choice. Regulatory issues also emerged as a significant concern. The pandemic influenced sentiment fluctuations over time, but the tone of topics remained mostly neutral. Our research provides nuanced insights into digital nomads’ habits, concerns, and lifestyle choices, showing how travel-related aspects feature front and center. For the tourism industry, our findings offer actionable suggestions to cater to this dynamic and economically powerful traveler group. Finally, and as a theoretical contribution, the study enhances our understanding of the role of global disruptive events, such as pandemics, in liquid modernity.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"222 1-2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139862389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875231224242
Yunhao Xiao, Christoph Lutz
Following the recent rise of digital nomadism, this study explores changing patterns of travel and work among highly mobile individuals. We draw on liquid modernity theory to analyze data from Reddit’s r/digitalnomad subreddit over 3.5 years. Fifteen topics and seven clusters capture the rich discussions. The most discussed topic was Destination review and recommendation, followed by Emotional needs and lifestyle choice. Regulatory issues also emerged as a significant concern. The pandemic influenced sentiment fluctuations over time, but the tone of topics remained mostly neutral. Our research provides nuanced insights into digital nomads’ habits, concerns, and lifestyle choices, showing how travel-related aspects feature front and center. For the tourism industry, our findings offer actionable suggestions to cater to this dynamic and economically powerful traveler group. Finally, and as a theoretical contribution, the study enhances our understanding of the role of global disruptive events, such as pandemics, in liquid modernity.
{"title":"Wayfarers in Cyberspace: A Temporal Investigation of Digital Nomads Based on Liquid Modernity Theory","authors":"Yunhao Xiao, Christoph Lutz","doi":"10.1177/00472875231224242","DOIUrl":"https://doi.org/10.1177/00472875231224242","url":null,"abstract":"Following the recent rise of digital nomadism, this study explores changing patterns of travel and work among highly mobile individuals. We draw on liquid modernity theory to analyze data from Reddit’s r/digitalnomad subreddit over 3.5 years. Fifteen topics and seven clusters capture the rich discussions. The most discussed topic was Destination review and recommendation, followed by Emotional needs and lifestyle choice. Regulatory issues also emerged as a significant concern. The pandemic influenced sentiment fluctuations over time, but the tone of topics remained mostly neutral. Our research provides nuanced insights into digital nomads’ habits, concerns, and lifestyle choices, showing how travel-related aspects feature front and center. For the tourism industry, our findings offer actionable suggestions to cater to this dynamic and economically powerful traveler group. Finally, and as a theoretical contribution, the study enhances our understanding of the role of global disruptive events, such as pandemics, in liquid modernity.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"10 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139802565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875231223675
Hakseung Shin, Yonghyeon Kim, Mira Kim, Hoon Lee
The ultimate value of travel lies in the experience of happiness. However, most tourism research has focused on cognitive satisfaction or meaningful travel experiences, which has led to a lack of understanding of the nature of happy travel experiences. This study conceptualizes happy travel experiences in terms of their hedonic, eudaimonic, and engagement aspects, and develops a multi-dimensional scale that can directly measure such experiences. In Study 1, to measure these characteristics, we developed the FASS model, which consists of freedom, achievement, social, and serendipity experiences. In Study 2, the scale was developed using three extensive surveys. The results of the nomological network analyses confirmed that the developed scale predicted the outcomes of happy travel experiences. According to the results, destination managers need to create travel programs for a true escape, integrating mission activities for a sense of accomplishment. Unexpected gifts or events from destinations would also make travelers happy.
{"title":"Conceptualization and Measurement of Happy Travel Experiences Using Hedonic, Eudaimonic, and Engagement Aspects","authors":"Hakseung Shin, Yonghyeon Kim, Mira Kim, Hoon Lee","doi":"10.1177/00472875231223675","DOIUrl":"https://doi.org/10.1177/00472875231223675","url":null,"abstract":"The ultimate value of travel lies in the experience of happiness. However, most tourism research has focused on cognitive satisfaction or meaningful travel experiences, which has led to a lack of understanding of the nature of happy travel experiences. This study conceptualizes happy travel experiences in terms of their hedonic, eudaimonic, and engagement aspects, and develops a multi-dimensional scale that can directly measure such experiences. In Study 1, to measure these characteristics, we developed the FASS model, which consists of freedom, achievement, social, and serendipity experiences. In Study 2, the scale was developed using three extensive surveys. The results of the nomological network analyses confirmed that the developed scale predicted the outcomes of happy travel experiences. According to the results, destination managers need to create travel programs for a true escape, integrating mission activities for a sense of accomplishment. Unexpected gifts or events from destinations would also make travelers happy.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"7 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139865188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1177/00472875241228500
O. Mhlanga
The emergence of P2P dining services has fundamentally altered consumer experiences in tourism gastronomy. Despite an increase in experience-related research in the sharing economy, existing literature focuses almost exclusively on P2P accommodation, with an obvious neglect of P2P dining. The purpose of this study was to examine the nature of experiential consumption underlying restaurants and P2P dining services. A survey of 640 international travelers who dined in restaurants or P2P dining facilities in South Africa, reveals that P2P dining outperformed restaurants in several domains in the provision of most experience dimensions. The study demonstrates that the dimensions of ethical consumerism and hospitableness represent valuable additions to Pine and Gilmore’s original experience economy construct. The study points out the necessity to create an expansive experiential proposition that goes beyond Pine and Gilmore’s original experience economy construct (e.g., storytelling) to evoke positive emotions and subsequent behavioral intentions for travelers.
{"title":"Travel Dining Experiencescape: A Comparative Evaluation of Dining Experiences in Restaurants and P2P Dining","authors":"O. Mhlanga","doi":"10.1177/00472875241228500","DOIUrl":"https://doi.org/10.1177/00472875241228500","url":null,"abstract":"The emergence of P2P dining services has fundamentally altered consumer experiences in tourism gastronomy. Despite an increase in experience-related research in the sharing economy, existing literature focuses almost exclusively on P2P accommodation, with an obvious neglect of P2P dining. The purpose of this study was to examine the nature of experiential consumption underlying restaurants and P2P dining services. A survey of 640 international travelers who dined in restaurants or P2P dining facilities in South Africa, reveals that P2P dining outperformed restaurants in several domains in the provision of most experience dimensions. The study demonstrates that the dimensions of ethical consumerism and hospitableness represent valuable additions to Pine and Gilmore’s original experience economy construct. The study points out the necessity to create an expansive experiential proposition that goes beyond Pine and Gilmore’s original experience economy construct (e.g., storytelling) to evoke positive emotions and subsequent behavioral intentions for travelers.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"31 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139864789","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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