Pub Date : 2023-09-03DOI: 10.1080/0960085X.2022.2057363
Xiaolin Lin, Xuequn Wang
ABSTRACT Social media has been integrated into traditional e-commerce, creating an innovative technology-based approach to changing business practice and service, yet few researchers have attempted to provide an understanding of how this approach is changing consumer decision-making and purchase behaviours. Combining the expectation-confirmation theory and the expectation-confirmation model and information systems continuance, we propose a model for social commerce, illustrating how social media is utilised in online shopping as a three-fold process (pre-purchase, purchase, and post-purchase stages) from a consumer perspective. The model consists of three phases: social commerce motivation, social commerce adoption, and e-commerce effectiveness. Using two rounds of surveys, we find that (1) autonomous motivation and controlled motivation have positive effects on social commerce information seeking and sharing, and (2) social commerce information seeking formulates consumers’ pre-purchase decisions, thus affecting their actual purchase outcomes, repurchase intentions, and social commerce information-sharing intentions in the post-purchase stage. In addition, our study indicates that consumers may play dual roles in social commerce: as information seekers in the pre-purchase stage and as information providers in the post-purchase stage. Our findings have important implications for literature and practice.
{"title":"Towards a model of social commerce: improving the effectiveness of e-commerce through leveraging social media tools based on consumers’ dual roles","authors":"Xiaolin Lin, Xuequn Wang","doi":"10.1080/0960085X.2022.2057363","DOIUrl":"https://doi.org/10.1080/0960085X.2022.2057363","url":null,"abstract":"ABSTRACT Social media has been integrated into traditional e-commerce, creating an innovative technology-based approach to changing business practice and service, yet few researchers have attempted to provide an understanding of how this approach is changing consumer decision-making and purchase behaviours. Combining the expectation-confirmation theory and the expectation-confirmation model and information systems continuance, we propose a model for social commerce, illustrating how social media is utilised in online shopping as a three-fold process (pre-purchase, purchase, and post-purchase stages) from a consumer perspective. The model consists of three phases: social commerce motivation, social commerce adoption, and e-commerce effectiveness. Using two rounds of surveys, we find that (1) autonomous motivation and controlled motivation have positive effects on social commerce information seeking and sharing, and (2) social commerce information seeking formulates consumers’ pre-purchase decisions, thus affecting their actual purchase outcomes, repurchase intentions, and social commerce information-sharing intentions in the post-purchase stage. In addition, our study indicates that consumers may play dual roles in social commerce: as information seekers in the pre-purchase stage and as information providers in the post-purchase stage. Our findings have important implications for literature and practice.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139343096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-31DOI: 10.1080/0960085x.2023.2243892
R. Nishant, Tuan Nguyen, Thompson S. H. Teo, P. Hsu
{"title":"Role of substantive and rhetorical signals in the market reaction to announcements on AI adoption: a configurational study","authors":"R. Nishant, Tuan Nguyen, Thompson S. H. Teo, P. Hsu","doi":"10.1080/0960085x.2023.2243892","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2243892","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43467398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-29DOI: 10.1080/0960085x.2023.2251927
Sulemana Bankuoru Egala, Decui Liang
{"title":"Algorithm aversion to mobile clinical decision support among clinicians: a choice-based conjoint analysis","authors":"Sulemana Bankuoru Egala, Decui Liang","doi":"10.1080/0960085x.2023.2251927","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2251927","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43098443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-29DOI: 10.1080/0960085x.2023.2229787
Leonard Michels, Jessica Ochmann, K. Schmitt, Sven Laumer, Verena Tiefenbeck
{"title":"Salience, transparency, and self-nudging: a digital nudge to promote healthier food product choices","authors":"Leonard Michels, Jessica Ochmann, K. Schmitt, Sven Laumer, Verena Tiefenbeck","doi":"10.1080/0960085x.2023.2229787","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2229787","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43280109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-08DOI: 10.1080/0960085x.2023.2242847
Christian Bartelheimer, Philipp zur Heiden, C. I. Berendes, D. Beverungen
{"title":"Designing digital actor engagement platforms for local high streets: an action design research study","authors":"Christian Bartelheimer, Philipp zur Heiden, C. I. Berendes, D. Beverungen","doi":"10.1080/0960085x.2023.2242847","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2242847","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59505174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-05DOI: 10.1080/0960085x.2023.2226882
T. Hu, Hua Dai, X. Luo, Chengqi Guo, David Liu
{"title":"The role of the espoused tight culture in value assessment of social media use","authors":"T. Hu, Hua Dai, X. Luo, Chengqi Guo, David Liu","doi":"10.1080/0960085x.2023.2226882","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2226882","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44710214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-05DOI: 10.1080/0960085x.2023.2232333
Elena Parmiggiani, N. K. Amagyei, Steinar Kornelius Selebø Kollerud
{"title":"Data curation as anticipatory generification in data infrastructure","authors":"Elena Parmiggiani, N. K. Amagyei, Steinar Kornelius Selebø Kollerud","doi":"10.1080/0960085x.2023.2232333","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2232333","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47456984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-26DOI: 10.1080/0960085x.2023.2229283
Xuecong Lu, Jinglu Jiang, Milena M. Head, S. Kahai, Junyi Yang
{"title":"Synergistic Impacts of online and offline social participation on older adults’ subjective well-being: evidence from the Canadian longitudinal study on ageing","authors":"Xuecong Lu, Jinglu Jiang, Milena M. Head, S. Kahai, Junyi Yang","doi":"10.1080/0960085x.2023.2229283","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2229283","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44136842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-25DOI: 10.1080/0960085x.2023.2225786
Marjolein A. G. van Offenbeek, Janita F. J. Vos, A. Boonstra
{"title":"Understanding variation in subunit adoption of electronic health records: facilitating and constraining configurations of critical dependencies","authors":"Marjolein A. G. van Offenbeek, Janita F. J. Vos, A. Boonstra","doi":"10.1080/0960085x.2023.2225786","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2225786","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41942542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-19DOI: 10.1080/0960085x.2023.2224973
Bernhard Lutz, M. Adam, S. Feuerriegel, Nicolas Pröllochs, Dirk Neumann
{"title":"Affective Information Processing of Fake News: Evidence from NeuroIS","authors":"Bernhard Lutz, M. Adam, S. Feuerriegel, Nicolas Pröllochs, Dirk Neumann","doi":"10.1080/0960085x.2023.2224973","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2224973","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41308859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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