{"title":"PENGARUH SUKU BUNGA DAN INFLASI TERHADAP RASIO PROFITABILITAS PADA BANK BUMN","authors":"I. A. Pradnyani","doi":"10.32502/mti.v8i2.6888","DOIUrl":"https://doi.org/10.32502/mti.v8i2.6888","url":null,"abstract":"","PeriodicalId":509822,"journal":{"name":"MOTIVASI","volume":"69 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139292838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose– This study aims to determine the effect of system quality, information quality and service quality on the Enterprise Resource Planning (ERP) system on user satisfaction at PT. Orindo Alam Ayu Medan branch. Design/methodology– This research uses quantitative research methods. The population in this study are Oriflame members in Medan City. The sampling technique used was purposive sampling with a total sample of 100 respondents. Data collection techniques using a questionnaire with a Likert scale. Then the primary data obtained was processed through SPSS software version 29. Findings - The results showed that the quality of the system has no effect on user satisfaction. Information quality has a significant effect on user satisfaction and service quality has a significant effect on user satisfaction. Then simultaneously system quality, information quality, and service quality have a significant effect on user satisfaction of the Enterprise Resource Planning (ERP) system at PT. Orindo Alam Ayu Medan Branch.
目的--本研究旨在确定企业资源规划（ERP）系统的系统质量、信息质量和服务质量对 PT.Orindo Alam Ayu 棉兰分行用户满意度的影响。设计/方法-- 本研究采用定量研究方法。研究对象为棉兰市的欧瑞莲会员。采用的抽样技术是目的性抽样，样本总数为 100 名受访者。数据收集技术采用李克特量表问卷。然后通过 SPSS 软件 29 版对获得的原始数据进行处理。研究结果 - 结果显示，系统质量对用户满意度没有影响。信息质量对用户满意度有显著影响，服务质量对用户满意度有显著影响。因此，系统质量、信息质量和服务质量同时对 PT.Orindo Alam Ayu 棉兰分公司的企业资源规划（ERP）系统的用户满意度有明显影响。
{"title":"PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI DAN KUALITAS PELAYANAN PADA SISTEM ENTERPRISE RESOURCE PLANNING TERHADAP KEPUASAN PENGGUNA","authors":"Syahfitri Syahfitri, N. Nurbaiti, Nurul Inayah","doi":"10.32502/mti.v8i2.6616","DOIUrl":"https://doi.org/10.32502/mti.v8i2.6616","url":null,"abstract":"Purpose– This study aims to determine the effect of system quality, information quality and service quality on the Enterprise Resource Planning (ERP) system on user satisfaction at PT. Orindo Alam Ayu Medan branch. Design/methodology– This research uses quantitative research methods. The population in this study are Oriflame members in Medan City. The sampling technique used was purposive sampling with a total sample of 100 respondents. Data collection techniques using a questionnaire with a Likert scale. Then the primary data obtained was processed through SPSS software version 29. Findings - The results showed that the quality of the system has no effect on user satisfaction. Information quality has a significant effect on user satisfaction and service quality has a significant effect on user satisfaction. Then simultaneously system quality, information quality, and service quality have a significant effect on user satisfaction of the Enterprise Resource Planning (ERP) system at PT. Orindo Alam Ayu Medan Branch.","PeriodicalId":509822,"journal":{"name":"MOTIVASI","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139303890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ANALISIS KUALITAS SDM DAN PELAYANAN PUBLIK BERBASIS DIGITAL TERHADAP KEPUASAN WAJIB PAJAK","authors":"Wulan Yuliyana, Adi Suparwo","doi":"10.32502/mti.v8i2.6553","DOIUrl":"https://doi.org/10.32502/mti.v8i2.6553","url":null,"abstract":"","PeriodicalId":509822,"journal":{"name":"MOTIVASI","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139296488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PERAN KEPERCAYAAN PADA PEMASARAN INFLUENSER UNTUK MENINGKATKAN LOYALITAS MEREK","authors":"Andriansyah Bari, Heri Setiawan","doi":"10.32502/mti.v8i2.6933","DOIUrl":"https://doi.org/10.32502/mti.v8i2.6933","url":null,"abstract":"","PeriodicalId":509822,"journal":{"name":"MOTIVASI","volume":"192 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139305554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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