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High Expectations, Higher Stakes? Changes in Organizational Attractiveness After Receiving a Rejection Letter 高期望,高风险?收到拒绝信后组织吸引力的变化
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-26 DOI: 10.1111/ijsa.70048
Sanne T. S. Fijneman-Ghielen, Rein De Cooman, Désirée Schumacher

While investments in employer branding are known for improving initial applicant attraction, their consequences reach far beyond. Building upon applicant attribution-reaction theory (AART), we explore the impact of employer brand equity on applicant reactions following a rejection. In particular, this study adopts a three-wave quasi-experimental vignette design to examine how different levels of employer brand equity (high vs. low) influence changes in organizational attractiveness after receiving a rejection letter (prototypical vs. appreciative). Data were collected from 236 Dutch and Belgian respondents who were (soon to be) active in the labor market, either being (self-)employed or final-year students. Results from a repeated-measures ANOVA reveal that an appreciative rejection letter may fully mitigate the negative effects of rejection for organizations with high employer brand equity. Conversely, prototypical rejection letters significantly decrease organizational attractiveness in high-equity organizations, undermining previously built employer brand equity. These findings underscore the importance of living the employer brand throughout the candidate journey and provide actionable insights for research and practice.

众所周知,对雇主品牌的投资可以提高最初求职者的吸引力,但其影响远不止于此。基于求职者归因-反应理论(AART),我们探讨了雇主品牌资产对求职者被拒后反应的影响。特别地,本研究采用三波准实验小图设计来检验不同水平的雇主品牌资产(高与低)在收到拒绝信(原型与欣赏)后如何影响组织吸引力的变化。数据收集自236名荷兰和比利时受访者,他们(即将)活跃在劳动力市场上,要么是(自主)职业,要么是应届毕业生。重复测量方差分析的结果显示,一封感谢的拒绝信可以完全减轻拒绝对雇主品牌资产高的组织的负面影响。相反,在高股权组织中,原型拒绝信显著降低了组织吸引力,破坏了先前建立的雇主品牌资产。这些发现强调了在整个求职过程中体现雇主品牌的重要性,并为研究和实践提供了可操作的见解。
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引用次数: 0
Memorable Candidate Experiences Throughout the Recruitment and Selection Process 在招聘和选拔过程中难忘的候选人经历
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-21 DOI: 10.1111/ijsa.70046
Laurens Biesmans, Diane Arijs, Rein De Cooman, Yves Van Vaerenbergh

Despite frequent use of the term “candidate experience” in practice, academic research on the topic remains limited. This study examines what candidates perceive as memorable during recruitment and selection, as these experiences are more likely to shape lasting impressions of the hiring organization. Using the critical incident technique, we analyzed 278 memorable experiences from 202 candidates across three organizations. A thematic analysis revealed two key factors shaping these experiences: (1) eight categories of experience triggers embedded in social, structural, and physical recruitment contexts, and (2) three perceptions activated through sensemaking (value, fairness, and person-environment fit). Drawing on these findings, we propose a conceptual framework that describes how various memorable candidate experiences arise. The study offers implications for both theory and recruitment practice, including guidance for designing candidate-centered processes and a research agenda for advancing candidate experience scholarship.

尽管在实践中经常使用“候选人经验”这一术语,但关于这一主题的学术研究仍然有限。这项研究考察了求职者在招聘和选拔过程中认为难忘的事情,因为这些经历更有可能形成对招聘组织的持久印象。使用关键事件技术,我们分析了来自三个组织的202名候选人的278次难忘经历。主题分析揭示了形成这些体验的两个关键因素:(1)嵌入在社会、结构和物理招聘环境中的8类体验触发因素;(2)通过语义构建激活的3种感知(价值、公平和人与环境的契合)。根据这些发现,我们提出了一个概念框架来描述各种难忘的候选经历是如何产生的。该研究为理论和招聘实践提供了启示,包括指导设计以候选人为中心的流程和推进候选人经验奖学金的研究议程。
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引用次数: 0
Situation Descriptions in Situational Judgment Tests: A Matter of Including Trait-Relevant Situational Cues? 情境判断测试中的情境描述:包含特质相关情境线索的问题?
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-19 DOI: 10.1111/ijsa.70032
Philipp Schäpers, Stefan Krumm, Filip Lievens, Jan-Philipp Freudenstein, Julian Schulze, Cornelius J. König

SJTs have traditionally been conceptualized as low-fidelity simulations of how respond to work-related situations. Yet, several studies demonstrated that situation descriptions were necessary to solve some SJT items, whereas they were not needed for other SJT items. So far, no solid support was found for various factors (e.g., item characteristics, presentation format, instructions, and content domain) that make some situation descriptions relevant and others irrelevant for responding to SJT items. Building on trait activation theory, we posit that trait-relevant situational cues serve as an ignored factor in SJT situation descriptions. Across two main studies (N1 = 269, N2 = 1,092), we manipulated the availability of trait-relevant situational cues in SJT items to examine their impact on SJT scores and convergent validity. We found a main effect for the availability of trait-relevant situational cues on the proportion of correctly solved SJT items, but only a marginal impact on convergent validity. The current study thus helps explaining why some SJT items can be situated on the context-dependent side, whereas other items are on the context-independent side. At a practical level, this suggests that more systematically embedding trait-relevant situational cues into SJT descriptions may be a helpful design consideration to make SJT items more context-dependent, even if its impact on convergent validity appears to be limited.

传统上,sjt被定义为对工作相关情况的低保真模拟。然而,一些研究表明情境描述是解决某些SJT项目所必需的,而其他SJT项目则不需要情境描述。到目前为止,还没有找到对各种因素(例如,项目特征、表示格式、说明和内容域)的可靠支持,这些因素使一些情况描述与响应SJT项目相关,而另一些则无关。基于特质激活理论,我们假设特质相关情境线索在情境描述中是一个被忽视的因素。在两项主要研究中(N1 = 269, N2 = 1,092),我们操纵了SJT项目中特质相关情境线索的可得性,以检验它们对SJT分数和收敛效度的影响。我们发现特质相关情境线索的可得性对正确解决SJT项目的比例有主要影响,但对收敛效度只有边际影响。因此,当前的研究有助于解释为什么一些SJT项目可以位于上下文相关方面,而其他项目则位于上下文无关方面。在实践层面上,这表明更系统地将特质相关情境线索嵌入到SJT描述中可能是一个有益的设计考虑,使SJT项目更依赖于情境,即使它对趋同效度的影响似乎有限。
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引用次数: 0
Transparency and Trust in Simple Algorithmic Hiring Procedures 简单算法招聘程序中的透明度和信任
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-19 DOI: 10.1111/ijsa.70045
A. Susan M. Niessen, Marvin Neumann

It is well established that combining information via a simple algorithm (mechanical combination) results in better hiring decisions than a holistic combination. Nevertheless, mechanical combination is perceived negatively and rarely used in practice. Transparency is an often-mentioned determinant of algorithmic trust in the AI-literature, but has hardly received attention regarding mechanical judgment. Therefore, in four studies (total N = 1205), we experimentally investigated the effect of various operationalizations of transparency on the perceptions of simple, mechanical algorithmic hiring procedures among decision-makers and applicants. Quantitative analyses were supplemented with thematic analyses of open-ended responses. The original between-subjects studies hardly showed differences between conditions, but open question responses indicated that this may have been due to an emphasis on “filler information.” Subsequent within-subjects studies did show the expected positive effects of transparency, but mostly with small effect sizes. However, both applicants and decision-makers indicated a strong preference for transparent algorithms over opaque algorithms and over holistic judgment when asked to choose directly. Moreover, unexpectedly, compared to holistic judgment, the applicant sample showed more positive perceptions, even for an opaque algorithm. Open question responses suggest that both groups generally perceived algorithms as fairer, but not more valid than holistic judgment, but the quantitative results did not fully support that pattern. In addition, the open responses suggest that while transparency is requested when not provided, it may also evoke more scrutiny when it is, which may not necessarily affect perceptions positively.

众所周知,通过简单的算法(机械组合)组合信息比整体组合更能产生更好的招聘决策。然而,机械组合被认为是消极的,很少在实践中使用。透明度是人工智能文献中经常提到的算法信任的决定因素,但在机械判断方面却很少受到关注。因此,在四项研究中(总N = 1205),我们实验调查了透明度的各种操作方式对决策者和申请人对简单、机械的算法招聘程序的看法的影响。对不限成员名额答复的专题分析补充了定量分析。最初的受试者之间的研究几乎没有显示出条件之间的差异,但开放式问题的回答表明,这可能是由于强调“填充信息”。随后的受试者内部研究确实显示了透明度的预期积极影响,但大多是较小的效应量。然而,当被要求直接选择时,申请人和决策者都表现出对透明算法的强烈偏好,而不是不透明算法和整体判断。此外,出乎意料的是,与整体判断相比,即使对于不透明的算法,申请人样本也表现出更积极的看法。开放式问题的回答表明,两组人普遍认为算法更公平,但并不比整体判断更有效,但定量结果并不完全支持这种模式。此外,公开回应表明,虽然在没有提供透明度的情况下要求透明度,但它也可能引起更多的审查,这可能不一定会对看法产生积极影响。
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引用次数: 0
To Hire or Not to Hire: The Influence of Accents on Hiring Decisions 雇佣还是不雇佣:口音对雇佣决定的影响
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-13 DOI: 10.1111/ijsa.70044
İrem Kuyucu, Helin Erden, Tuba P. Öztürk, Junko Kanero

This study explores how accents influence hiring decisions, focusing on evaluations made by non-native speakers. A total of 391 Turkish-speaking university students assessed candidates for tutoring positions for English (a language-relevant role) and math (a non-language-related role). Candidates spoke either Standard American English (SAE), signaling native speaker status, or Turkish-accented English (TAE), reflecting ingroup membership. Results showed that SAE speakers were consistently rated as more competent and preferred for both English and math tutoring positions, regardless of the group membership implied in their CVs. The effect of accents on hiring decisions was mediated by higher competence attribution to standard accents. The findings highlight the strong influence of standard accents in competence attributions, which can overshadow other group membership cues and job specifications, even among non-native evaluators. The results underscore the pervasive nature of accent biases in professional settings, suggesting that competence perceptions tied to standard accents may fuel discrimination across diverse contexts.

这项研究探讨了口音如何影响招聘决策,重点关注非母语人士的评估。共有391名说土耳其语的大学生对英语(与语言相关的角色)和数学(与语言无关的角色)辅导职位的候选人进行了评估。候选人要么说标准美国英语(SAE),表明母语者的身份,要么说土耳其口音英语(TAE),反映小组成员资格。结果显示,无论他们的简历中暗示的小组成员身份如何,SAE的发言者都被认为更有能力,更喜欢英语和数学家教职位。口音对招聘决策的影响是通过对标准口音的更高能力归因来中介的。研究结果强调了标准口音在能力归因方面的强大影响,它可以掩盖其他群体成员线索和工作规范,即使在非母语评估者中也是如此。研究结果强调了职业环境中普遍存在的口音偏见,表明与标准口音相关的能力认知可能会加剧不同背景下的歧视。
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引用次数: 0
Development of a Short State Interview Anxiety Scale 短状态访谈焦虑量表的编制
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-09 DOI: 10.1111/ijsa.70043
Deborah M. Powell, Silvia Bonaccio, Joshua S. Bourdage

Interview anxiety is a common experience. It can negatively impact interview performance and reduce the predictive validity of the interview. This article describes the development of a short measure of state interview anxiety, the SIA-6. Across two studies (N = 450 and N = 235) we describe the process of generating and selecting items and provide evidence of reliability and construct validity. The new measure correlates r = 0.66 with an established multi-dimensional measure of trait interview anxiety, suggesting it is related, but not redundant with the existing measure. The SIA-6 fits the nomological network of interview anxiety expected based on past research and will be a useful tool for future research on state interview anxiety.

面试焦虑是一种常见的经历。它会对面试表现产生负面影响,降低面试的预测效度。本文描述了一种状态面试焦虑的简短测量方法SIA-6的发展。在两项研究(N = 450和N = 235)中,我们描述了生成和选择项目的过程,并提供了信度和结构效度的证据。新测量与已建立的特质面试焦虑的多维测量相关r = 0.66,表明它与现有测量相关,但不是多余的。在过去的研究基础上,SIA-6符合预期的面试焦虑的规律网络,将为未来的状态面试焦虑研究提供有用的工具。
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引用次数: 0
Green Interviews? The Influence of Explaining the Environmental Benefits of Video Interviews on Applicant Reactions 绿色的采访?解释视频面试的环境效益对申请人反应的影响
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-08 DOI: 10.1111/ijsa.70041
Johannes M. Basch, Lisa Kochendörfer

The use of video interviews in personnel selection is increasing, yet less favorable applicant reactions to these interviews remain a concern among organizations. Alongside replicating prior findings, this study examines whether explaining the environmental benefits of video interviews can improve applicant perceptions. We investigate differences between synchronous (SVIs) and asynchronous video interviews (AVIs), focusing on fairness perceptions, organizational attractiveness, and interview motivation. Findings replicate that SVIs are generally perceived more favorably than AVIs, while explanations of environmental benefits can improve certain fairness perceptions and perceived organizational attractiveness. Additionally, pro-environmental attitudes do not significantly moderate the effect of explanations. These results highlight the potential of environmental explanations in recruitment regardless of applicants' pro-environmental attitudes.

在人员选择中越来越多地使用视频面试,然而应聘者对这些面试的不太满意的反应仍然是组织关注的问题。除了复制先前的研究结果外,本研究还探讨了解释视频面试的环境效益是否能提高求职者的认知。我们研究了同步(SVIs)和异步视频面试(AVIs)之间的差异,重点关注公平性感知、组织吸引力和面试动机。研究结果重复了svi通常比AVIs更受欢迎,而环境效益的解释可以提高某些公平观念和感知组织吸引力。此外,亲环境态度并没有显著调节解释的效果。这些结果强调了环境因素在招聘中的潜在作用,而不考虑应聘者的亲环境态度。
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引用次数: 0
So, Dear Applicant, Do You Mean Working From Home or Shirking From Home? 那么,亲爱的应聘者,你的意思是在家工作还是逃避在家工作?
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2026-01-08 DOI: 10.1111/ijsa.70042
Eline Moens, Elsy Verhofstadt, Luc Van Ootegem, Stijn Baert

The demand for telework possibilities among applicants is often driven by perceived productivity gains. This raises the question of whether expressing this preference affects hiring intentions. A preference for telework, on the one hand, and justifying it through productivity, on the other, may send conflicting signals to recruiters regarding notions of the ideal worker. In this paper we therefore investigate how expressing a desire for telework motivated by productivity reasons impacts the probability of receiving an interview and what it signals to recruiters. To this end, we set up a vignette experiment in which recruiters evaluate fictitious applicants for different jobs. As a result of this experimental set-up, the answers to our research questions can be interpreted causally, with external validity supported by the heterogeneity of the jobs included in the experiment. Our results indicate that expressing a productivity-motivated telework preference might negatively impact interview likelihood, although this effect is context-dependent and shaped by recruiter, job, and applicant characteristics.

应聘者对远程办公的需求通常是由生产率的提高所驱动的。这就提出了一个问题,表达这种偏好是否会影响招聘意图。一方面,对远程办公的偏好,另一方面,通过生产力来证明它的合理性,可能会向招聘人员发出关于理想员工概念的矛盾信号。因此,在本文中,我们研究了出于生产力原因而表达对远程工作的渴望如何影响接受面试的概率,以及它向招聘人员发出的信号。为此,我们设置了一个小插图实验,在这个实验中,招聘人员对不同职位的虚构求职者进行评估。由于这种实验设置,我们的研究问题的答案可以被解释为因果关系,外部效度由实验中工作的异质性支持。我们的研究结果表明,表达效率驱动的远程工作偏好可能会对面试可能性产生负面影响,尽管这种影响是由招聘人员、工作和申请人的特征决定的。
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引用次数: 0
Perceptions of Game-Based Assessments: The Role of Test Takers' Occupational Background 基于游戏的评估的感知:应试者职业背景的作用
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2025-12-31 DOI: 10.1111/ijsa.70040
Marie L. Ohlms, Klaus G. Melchers, Filip Lievens

Game-based assessments (GBAs) have become increasingly popular in personnel selection. However, research on perceptions of GBAs has yielded mixed results, highlighting the need to explore variables that may shape perceptions of GBAs. Therefore, we examined whether test takers' occupational background and other person-related characteristics (i.e., gender, age, video game usage, openness to experience) are associated with their perceptions of GBAs. N = 179 individuals from technical and social occupational backgrounds rated their perceptions of GBAs and non-gamified tests. We found that GBAs were generally rated more positively than non-gamified tests in terms of organizational attractiveness, behavioral intentions toward the organization, enjoyment, and modernity. Furthermore, test takers' occupational background and several individual difference variables were related to perceptions of GBAs. These findings show the need to include individual difference variables as antecedents in applicant reaction models.

基于游戏的评估(gba)在人员选择中越来越受欢迎。然而,对gba认知的研究产生了不同的结果,突出了探索可能影响gba认知的变量的必要性。因此,我们研究了测试者的职业背景和其他个人相关特征(即性别、年龄、电子游戏使用情况、经验开放性)是否与他们对gba的看法有关。179名来自技术和社会职业背景的个体评估了他们对GBAs和非游戏化测试的看法。我们发现,在组织吸引力、对组织的行为意图、享受和现代性方面,gba通常比非游戏化测试获得更积极的评价。此外,测试者的职业背景和几个个体差异变量与GBAs的感知有关。这些发现表明,有必要将个体差异变量作为申请人反应模型的前因变量。
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引用次数: 0
“It Feels Wrong”: Understanding Reactions to Artificial Intelligence as a Decision-Maker in Selection Through the Lens of Moral Foundations Theory “感觉不对”:通过道德基础理论的镜头理解对人工智能作为选择决策者的反应
IF 2.4 4区 管理学 Q3 MANAGEMENT Pub Date : 2025-12-26 DOI: 10.1111/ijsa.70039
Agata Mirowska, Jbid Arsenyan

The adoption of artificial intelligence (AI) decision-making in the workplace poses a moral issue beyond mere technology acceptance, considering the potential consequences of algorithmic management to individuals' professional well-being. In view of its pluralistic approach to human morality, we adopt Moral Foundations Theory (MFT) as our theoretical lens through which to study reactions to AI-led decision-making in selection. Using a qualitative approach, we explore individuals' reactions to the idea of AI-evaluated interviews, mapping these reactions onto moral foundations, identifying novel sub-themes specific to the context of AI in selection. Using 33 interviews with working adults, we find that all six moral foundations - care, fairness, authority, loyalty, sanctity, and liberty - are evoked when discussing the implementation of AI in selection. We discuss how these moral foundations manifest themselves in this AI decision making context, and articulate theoretical and practical implications.

考虑到算法管理对个人职业福祉的潜在影响,在工作场所采用人工智能(AI)决策提出了一个道德问题,而不仅仅是对技术的接受。鉴于其对人类道德的多元态度,我们采用道德基础理论(MFT)作为我们的理论视角,通过它来研究人工智能主导的选择决策的反应。使用定性方法,我们探索了个人对人工智能评估访谈的反应,将这些反应映射到道德基础上,确定了人工智能选择背景下的新子主题。通过对33位在职成年人的采访,我们发现,在讨论人工智能在选择中的实施时,所有六个道德基础——关怀、公平、权威、忠诚、神圣和自由——都被唤起了。我们讨论了这些道德基础如何在这种人工智能决策环境中表现出来,并阐明了理论和实践意义。
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引用次数: 0
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International Journal of Selection and Assessment
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