Sanne T. S. Fijneman-Ghielen, Rein De Cooman, Désirée Schumacher
While investments in employer branding are known for improving initial applicant attraction, their consequences reach far beyond. Building upon applicant attribution-reaction theory (AART), we explore the impact of employer brand equity on applicant reactions following a rejection. In particular, this study adopts a three-wave quasi-experimental vignette design to examine how different levels of employer brand equity (high vs. low) influence changes in organizational attractiveness after receiving a rejection letter (prototypical vs. appreciative). Data were collected from 236 Dutch and Belgian respondents who were (soon to be) active in the labor market, either being (self-)employed or final-year students. Results from a repeated-measures ANOVA reveal that an appreciative rejection letter may fully mitigate the negative effects of rejection for organizations with high employer brand equity. Conversely, prototypical rejection letters significantly decrease organizational attractiveness in high-equity organizations, undermining previously built employer brand equity. These findings underscore the importance of living the employer brand throughout the candidate journey and provide actionable insights for research and practice.
{"title":"High Expectations, Higher Stakes? Changes in Organizational Attractiveness After Receiving a Rejection Letter","authors":"Sanne T. S. Fijneman-Ghielen, Rein De Cooman, Désirée Schumacher","doi":"10.1111/ijsa.70048","DOIUrl":"https://doi.org/10.1111/ijsa.70048","url":null,"abstract":"<p>While investments in employer branding are known for improving initial applicant attraction, their consequences reach far beyond. Building upon applicant attribution-reaction theory (AART), we explore the impact of employer brand equity on applicant reactions following a rejection. In particular, this study adopts a three-wave quasi-experimental vignette design to examine how different levels of employer brand equity (high vs. low) influence changes in organizational attractiveness after receiving a rejection letter (prototypical vs. appreciative). Data were collected from 236 Dutch and Belgian respondents who were (soon to be) active in the labor market, either being (self-)employed or final-year students. Results from a repeated-measures ANOVA reveal that an appreciative rejection letter may fully mitigate the negative effects of rejection for organizations with high employer brand equity. Conversely, prototypical rejection letters significantly decrease organizational attractiveness in high-equity organizations, undermining previously built employer brand equity. These findings underscore the importance of living the employer brand throughout the candidate journey and provide actionable insights for research and practice.</p>","PeriodicalId":51465,"journal":{"name":"International Journal of Selection and Assessment","volume":"34 1","pages":""},"PeriodicalIF":2.4,"publicationDate":"2026-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijsa.70048","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146096612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laurens Biesmans, Diane Arijs, Rein De Cooman, Yves Van Vaerenbergh
Despite frequent use of the term “candidate experience” in practice, academic research on the topic remains limited. This study examines what candidates perceive as memorable during recruitment and selection, as these experiences are more likely to shape lasting impressions of the hiring organization. Using the critical incident technique, we analyzed 278 memorable experiences from 202 candidates across three organizations. A thematic analysis revealed two key factors shaping these experiences: (1) eight categories of experience triggers embedded in social, structural, and physical recruitment contexts, and (2) three perceptions activated through sensemaking (value, fairness, and person-environment fit). Drawing on these findings, we propose a conceptual framework that describes how various memorable candidate experiences arise. The study offers implications for both theory and recruitment practice, including guidance for designing candidate-centered processes and a research agenda for advancing candidate experience scholarship.
{"title":"Memorable Candidate Experiences Throughout the Recruitment and Selection Process","authors":"Laurens Biesmans, Diane Arijs, Rein De Cooman, Yves Van Vaerenbergh","doi":"10.1111/ijsa.70046","DOIUrl":"https://doi.org/10.1111/ijsa.70046","url":null,"abstract":"<p>Despite frequent use of the term “candidate experience” in practice, academic research on the topic remains limited. This study examines what candidates perceive as memorable during recruitment and selection, as these experiences are more likely to shape lasting impressions of the hiring organization. Using the critical incident technique, we analyzed 278 memorable experiences from 202 candidates across three organizations. A thematic analysis revealed two key factors shaping these experiences: (1) eight categories of experience triggers embedded in social, structural, and physical recruitment contexts, and (2) three perceptions activated through sensemaking (value, fairness, and person-environment fit). Drawing on these findings, we propose a conceptual framework that describes how various memorable candidate experiences arise. The study offers implications for both theory and recruitment practice, including guidance for designing candidate-centered processes and a research agenda for advancing candidate experience scholarship.</p>","PeriodicalId":51465,"journal":{"name":"International Journal of Selection and Assessment","volume":"34 1","pages":""},"PeriodicalIF":2.4,"publicationDate":"2026-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146091162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Philipp Schäpers, Stefan Krumm, Filip Lievens, Jan-Philipp Freudenstein, Julian Schulze, Cornelius J. König
SJTs have traditionally been conceptualized as low-fidelity simulations of how respond to work-related situations. Yet, several studies demonstrated that situation descriptions were necessary to solve some SJT items, whereas they were not needed for other SJT items. So far, no solid support was found for various factors (e.g., item characteristics, presentation format, instructions, and content domain) that make some situation descriptions relevant and others irrelevant for responding to SJT items. Building on trait activation theory, we posit that trait-relevant situational cues serve as an ignored factor in SJT situation descriptions. Across two main studies (N1 = 269, N2 = 1,092), we manipulated the availability of trait-relevant situational cues in SJT items to examine their impact on SJT scores and convergent validity. We found a main effect for the availability of trait-relevant situational cues on the proportion of correctly solved SJT items, but only a marginal impact on convergent validity. The current study thus helps explaining why some SJT items can be situated on the context-dependent side, whereas other items are on the context-independent side. At a practical level, this suggests that more systematically embedding trait-relevant situational cues into SJT descriptions may be a helpful design consideration to make SJT items more context-dependent, even if its impact on convergent validity appears to be limited.
{"title":"Situation Descriptions in Situational Judgment Tests: A Matter of Including Trait-Relevant Situational Cues?","authors":"Philipp Schäpers, Stefan Krumm, Filip Lievens, Jan-Philipp Freudenstein, Julian Schulze, Cornelius J. König","doi":"10.1111/ijsa.70032","DOIUrl":"https://doi.org/10.1111/ijsa.70032","url":null,"abstract":"<p>SJTs have traditionally been conceptualized as low-fidelity simulations of how respond to work-related situations. Yet, several studies demonstrated that situation descriptions were necessary to solve some SJT items, whereas they were not needed for other SJT items. So far, no solid support was found for various factors (e.g., item characteristics, presentation format, instructions, and content domain) that make some situation descriptions relevant and others irrelevant for responding to SJT items. Building on trait activation theory, we posit that trait-relevant situational cues serve as an ignored factor in SJT situation descriptions. Across two main studies (<i>N</i><sub>1</sub> = 269, <i>N</i><sub>2</sub> = 1,092), we manipulated the availability of trait-relevant situational cues in SJT items to examine their impact on SJT scores and convergent validity. We found a main effect for the availability of trait-relevant situational cues on the proportion of correctly solved SJT items, but only a marginal impact on convergent validity. The current study thus helps explaining why some SJT items can be situated on the context-dependent side, whereas other items are on the context-independent side. At a practical level, this suggests that more systematically embedding trait-relevant situational cues into SJT descriptions may be a helpful design consideration to make SJT items more context-dependent, even if its impact on convergent validity appears to be limited.</p>","PeriodicalId":51465,"journal":{"name":"International Journal of Selection and Assessment","volume":"34 1","pages":""},"PeriodicalIF":2.4,"publicationDate":"2026-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijsa.70032","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146083352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
It is well established that combining information via a simple algorithm (mechanical combination) results in better hiring decisions than a holistic combination. Nevertheless, mechanical combination is perceived negatively and rarely used in practice. Transparency is an often-mentioned determinant of algorithmic trust in the AI-literature, but has hardly received attention regarding mechanical judgment. Therefore, in four studies (total N = 1205), we experimentally investigated the effect of various operationalizations of transparency on the perceptions of simple, mechanical algorithmic hiring procedures among decision-makers and applicants. Quantitative analyses were supplemented with thematic analyses of open-ended responses. The original between-subjects studies hardly showed differences between conditions, but open question responses indicated that this may have been due to an emphasis on “filler information.” Subsequent within-subjects studies did show the expected positive effects of transparency, but mostly with small effect sizes. However, both applicants and decision-makers indicated a strong preference for transparent algorithms over opaque algorithms and over holistic judgment when asked to choose directly. Moreover, unexpectedly, compared to holistic judgment, the applicant sample showed more positive perceptions, even for an opaque algorithm. Open question responses suggest that both groups generally perceived algorithms as fairer, but not more valid than holistic judgment, but the quantitative results did not fully support that pattern. In addition, the open responses suggest that while transparency is requested when not provided, it may also evoke more scrutiny when it is, which may not necessarily affect perceptions positively.
{"title":"Transparency and Trust in Simple Algorithmic Hiring Procedures","authors":"A. Susan M. Niessen, Marvin Neumann","doi":"10.1111/ijsa.70045","DOIUrl":"https://doi.org/10.1111/ijsa.70045","url":null,"abstract":"<p>It is well established that combining information via a simple algorithm (mechanical combination) results in better hiring decisions than a holistic combination. Nevertheless, mechanical combination is perceived negatively and rarely used in practice. Transparency is an often-mentioned determinant of algorithmic trust in the AI-literature, but has hardly received attention regarding mechanical judgment. Therefore, in four studies (total <i>N</i> = 1205), we experimentally investigated the effect of various operationalizations of transparency on the perceptions of simple, mechanical algorithmic hiring procedures among decision-makers and applicants. Quantitative analyses were supplemented with thematic analyses of open-ended responses. The original between-subjects studies hardly showed differences between conditions, but open question responses indicated that this may have been due to an emphasis on “filler information.” Subsequent within-subjects studies did show the expected positive effects of transparency, but mostly with small effect sizes. However, both applicants and decision-makers indicated a strong preference for transparent algorithms over opaque algorithms and over holistic judgment when asked to choose directly. Moreover, unexpectedly, compared to holistic judgment, the applicant sample showed more positive perceptions, even for an opaque algorithm. Open question responses suggest that both groups generally perceived algorithms as fairer, but not more valid than holistic judgment, but the quantitative results did not fully support that pattern. In addition, the open responses suggest that while transparency is requested when not provided, it may also evoke more scrutiny when it is, which may not necessarily affect perceptions positively.</p>","PeriodicalId":51465,"journal":{"name":"International Journal of Selection and Assessment","volume":"34 1","pages":""},"PeriodicalIF":2.4,"publicationDate":"2026-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijsa.70045","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146083215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}