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Cohousing as a form of social innovation: Challenges in a new geopolitical situation in Poland 作为一种社会创新形式的合住:波兰新地缘政治形势下的挑战
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.14
Ewa Markiewicz
This article addresses the topic of cohousing, understood as a form of housing that promotes a lifestyle that places greater emphasis on social cohesion and creates conditions to ensure that all residents have the opportunity to meet basic social needs. In this view, cohousing coincides with the concept of social innovation. The aim of the article is to present the idea of cohousing as an example of social innovation and an attempt to determine its significance in the process of integration of Ukrainian citizens in Poland after February 24, 2022. The paper is theoretical in nature, and the method of analyzing foundational data was applied, which included publications, reports and research on the problem addressed. In the first part, the issue of social innovation was presented, the idea of cohousing was presented and its features as a form of social innovation were pointed out. The second part highlighted the importance of cohousing in the integration process of Ukrainian citizens in Poland after February 24, 2022. The results of the research showed that within the framework of the available solutions for the current situation, it is worth reaching for new forms of cohousing that enable active inclusion of people with refugee experience in decision-making processes and foster closer neighbourly contacts, neighbourly control, a sense of security and opportunities for social support.
本文讨论的共同住房是一种住房形式,它提倡一种更加注重社会凝聚力的生活方式,并创造条件确保所有居民都有机会满足基本的社会需求。从这个角度看,共同居住与社会创新的概念不谋而合。本文旨在将同居作为社会创新的一个范例,并试图确定其在 2022 年 2 月 24 日之后乌克兰公民融入波兰社会过程中的意义。本文具有理论性,采用了分析基础数据的方法,其中包括出版物、报告和有关问题的研究。第一部分介绍了社会创新问题,提出了共同居住的概念,并指出了其作为一种社会创新形式的特点。第二部分强调了乌克兰公民在 2022 年 2 月 24 日之后融入波兰社会过程中同居的重要性。研究结果表明,在解决目前状况的现有方案框架内,值得寻求新的同居形式,使有难民经历的人能够积极参与决策过程,促进更密切的邻里联系、邻里控制、安全感和社会支持机会。
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引用次数: 0
Sustainable business models in SMEs: The customer’s perspective 中小企业的可持续商业模式:客户视角
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.6
Joanna Zimmer, M. Węglarz, E. Ropuszyńska-Surma
The main purpose of the study is to identify the relationship between sustainability goals and measures of the degree of sustainable policy implementation, as well as the customer perspective as determined by the business model (BM) template of A. Osterwalder and Y. Pigneur. In the conducted research, the customer perspective takes into account five elements of the BM and each element was examined by several characteristics. The elements of the BM from the customer perspective are: customer segment, value proposition, distribution channels, customer relationships, and revenue. The study used the authors’ survey questionnaire, in which respondents, who were enterprises in the SME sector, answered questions about their own BM divided into three layers – business, social, and environmental. The results were statistically analysed using SPSS STATISTIC 28 software and a logit model was developed to verify the significance of the relationship between the binary variables studied. 303 enterprises participated in the survey, 59% of which were enterprises guided by sustainability goals (SGs) in their BMs. However, only 27% of those surveyed had measures of the degree of sustainable policy implementation. The conducted research confirmed that acting in accordance with SGs is strongly related to customer-oriented elements of the business model, such as (1) customer segregation by sex or by level of environmental awareness, (2) value proposition – an environmental orientation, (3) distri- bution channels – direct sales online, (4) customer relationships through dedicated personal assistance or automated service based on personal customer profiles, (5) revenue – sales of products and services. Slightly different results were obtained for using measures of the degree of the SD policy implementation, where the highest correlation occurred for: (1) main customers – manufacturing entrepreneurs, (2) customer segregation by end-user experience or by level of involvement in socially important issues, (3) value proposition – strengthening democracy, (4) distribution channels – wholesale stores are run by partners, (5) customer relationships through self-service or automated service based on personal customer profiles or involving customers in the product development process, (6) revenue – rental/lease/leasing or licenses.
本研究的主要目的是确定可持续发展目标与可持续发展政策实施程度衡量标准之间的关系,以及由 A. Osterwalder 和 Y. Pigneur 的商业模式(BM)模板确定的客户视角。在所进行的研究中,客户视角考虑了商业模式的五个要素,每个要素都有几个特征。客户视角下的业务管理要素包括:客户细分、价值主张、分销渠道、客户关系和收入。研究使用了作者的调查问卷,其中受访者是中小型企业,他们回答了有关其自身经营管理的问题,这些问题分为三个层面--商业、社会和环境。调查结果使用 SPSS STATISTIC 28 软件进行了统计分析,并建立了一个 logit 模型来验证所研究的二元变量之间关系的重要性。303 家企业参与了调查,其中 59% 的企业在其业务管理中遵循可持续发展目标 (SG)。然而,只有 27% 的受访企业对可持续政策的执行程度进行了衡量。 研究证实,按照可持续发展目标行事与商业模式中以客户为导向的要素密切相关,例如:(1)按性别或环境意识水平划分客户;(2)价值主张--环境导向;(3)分销渠道--网上直销;(4)通过专门的个人协助或基于个人客户档案的自动化服务建立客户关系;(5)收入--产品和服务的销售。采用可持续发展政策实施程度的衡量标准得出的结果略有不同,其中相关性最高的是(1) 主要客户--制造业企业家,(2) 按最终用户经验或参与社会重要问题的程度划分客户,(3) 价值主张--加强民主,(4) 分销渠道--批发店由合作伙伴经营,(5) 客户关系--基于个人客户档案的自助服务或自动服务,或让客户参与产品开发过程,(6) 收入--出租/租赁/租赁或许可证。
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引用次数: 0
Functioning of healthcare entities as learning organisations in Poland on the example of Podlaskie voivodeship 以波德拉谢省为例,波兰医疗保健实体作为学习型组织的运作情况
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.12
Iwona Czerska
The article aims to present issues regarding learning organisations in the context of the functioning of healthcare entities as examples of such organisations in Poland. A literature review was conducted, and the research problem and two research questions were formulated for verification. The subject of the study is public healthcare entities functioning as learning organisations in Poland, using the example of the Podlaskie voivodeship. In order to gather literature for the article, the desk research method was used, using scientific databases: Google Scholar and ScienceDirect. The literature on the subject covers the years 2015–2023. Firstly, the literature was reviewed, defining a learning organisation. Next, methods and tools used in organisational learning were listed. Lastly, the validity of medical entities as learning organisations was discussed. The next part of the article presented therapeutic entities from Podlaskie voivodeship as learning organisations in 2016–2022. The general criteria of the “Learning Organization” Competition were presented, followed by a discussion on the awarded therapeutic entities. In the end, the limitations of the article were discussed, and conclusions and practical implications were formulated. It was emphasised that changing and responding to market trends is essential for modern health organisations to sustain themselves in a turbulent market. The ability to constantly improve knowledge and search for it is crucial here. Therefore, in healthcare entities such as learning organisations, constant access to knowledge, not strictly medical, is crucial for medical and administrative staff. Helpful in the pursuit of this knowledge accumulation are various methods and tools that support the organisational learning and experience process.
文章旨在以波兰的医疗保健实体为例,介绍学习型组织的运作问题。文章进行了文献综述,并提出了研究问题和两个研究课题以供验证。研究主题是波兰作为学习型组织运作的公共医疗实体,以波德拉谢省为例。为了收集文章所需的文献,采用了案头研究法,使用了科学数据库:Google Scholar 和 ScienceDirect。有关该主题的文献涵盖 2015-2023 年。首先,对学习型组织的定义进行了文献综述。其次,列出了组织学习中使用的方法和工具。最后,讨论了医疗实体作为学习型组织的有效性。文章的下一部分介绍了 2016-2022 年波德拉谢省作为学习型组织的治疗机构。文章介绍了 "学习型组织 "竞赛的一般标准,随后讨论了获奖的治疗机构。最后,讨论了文章的局限性,并提出了结论和实际意义。文章强调,现代医疗机构要想在动荡的市场中站稳脚跟,就必须不断变化并顺应市场趋势。在这方面,不断改进知识和寻找知识的能力至关重要。因此,在医疗保健实体(如学习型组织)中,不断获取非严格意义上的医学知识对医务和行政人员至关重要。支持组织学习和经验积累过程的各种方法和工具有助于实现这种知识积累。
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引用次数: 0
Consumers of different generations towards innovative technologies in customer service in retail 不同年代的消费者对零售业客户服务创新技术的看法
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.2
Barbara Kucharska
The aim of the paper is to identify the importance of innovative technologies used in retail during the pandemic for consumers and the willingness of different generations of consumers to use these solutions in the future. The article was prepared on the basis of the literature on the subject, research reports, websites of companies preparing or implementing modern technologies in retail, and the results of direct research conducted in 2022 using the online survey technique among 1,100 consumers. The paper presents the issues related to the possibility of using modern technologies in the customer service process, specifically those that allow for even greater customer involvement in the purchasing process and increase their independence and self-service. A special emphasis was given to the self-service store, currently considered one of the greatest achievements (“milestones”) in brick-and-mortar retail trade, which is crucial for the issues presented. The paper shows the results of direct research on selected elements of purchasing behavior of different generations of consumers that are related to the use of innovative solutions in retail trade and intentions to use these solutions in the future.
本文旨在确定大流行病期间零售业使用的创新技术对消费者的重要性,以及不同年代的消费者在未来使用这些解决方案的意愿。本文是在有关该主题的文献、研究报告、准备或实施现代零售技术的公司网站以及 2022 年利用在线调查技术对 1 100 名消费者进行的直接研究结果的基础上撰写的。本文介绍了与在客户服务过程中使用现代技术的可能性有关的问题,特别是那些能让客户更大程度地参与购买过程并增强其独立性和自助服务的技术。论文特别强调了自助服务商店,它目前被认为是实体零售业最伟大的成就("里程碑")之一,对所提出的问题至关重要。本文展示了对不同世代消费者购买行为中与使用零售业创新解决方案有关的选定要素以及未来使用这些解决方案的意向进行直接研究的结果。
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引用次数: 0
Which companies among the SMEs operate in accordance with the Sustainable Development Goals 中小企业中哪些公司是按照可持续发展目标开展业务的?
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.5
M. Węglarz, E. Ropuszyńska-Surma, Joanna Zimmer
The purpose of the article is to identify the factors that have a significant impact on the decision of SMEs to operate in accordance with the Sustainable Development Goals (SDGs). The identification was made on the basis of data collected in December 2022 during a survey of a sample of 303 SMEs from all over Poland. In order to identify the above-mentioned factors, the following were analyzed: type of business, industry to which the primary economic activity of the surveyed company is assigned, age of the company, type of ownership, scope of activity, organizational and legal form, number of employees, average annual net income. Correlation tests confirmed the hypotheses of the relationship between the number of employees and average annual net income and operation in accordance with the SDGs. Further verification of the relationship, performed using a logit model, confirmed that average annual net income and industry are significant variables. There is a relationship between these variables and acting in accordance with the SDGs. The chance of making a decision by a company about operating in accordance with the SDGs increases as the average annual net income increases. The probability of operating in accordance with the SDGs is higher if the company operates in the following industries, i.a.: real estate activities, transportation, financial and insurance, construction, agriculture.
本文旨在确定对中小企业根据可持续发展目标(SDGs)开展业务的决定有重大影响的因素。该识别基于 2022 年 12 月对波兰全国 303 家中小企业进行的抽样调查所收集的数据。为了确定上述因素,对以下内容进行了分析:企业类型、被调查公司主要经济活动所属行业、公司年龄、所有权类型、活动范围、组织和法律形式、员工人数、年均净收入。相关性检验证实了员工人数和年均净收入与根据可持续发展目标开展业务之间关系的假设。使用对数模型对这一关系进行的进一步验证证实,年均净收入和行业是重要变量。这些变量与按照可持续发展目标行事之间存在关系。随着年均净收入的增加,公司决定按照可持续发展目标开展业务的几率也随之增加。如果公司在以下行业经营,则按照可持续发展目标经营的概率较高:房地 产活动、运输、金融和保险、建筑、农业。
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引用次数: 0
Quality 5.0: Towards sustainable quality improvement in organizations 质量 5.0:实现组织的可持续质量改进
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.4
Małgorzata Fiałkowska-Filipek, Anna Dobrowolska
The concept of Quality 5.0 in management sciences has emerged relatively recently. It is an attempt to respond to the limitations attributed to Quality 4.0, which focuses on industry and the use of advanced technologies mainly in production processes. Quality 5.0 goes beyond this framework and introduces an equally strong human and social factor. The article defines the concept of Quality 5.0 in relation to quality improvement in organizations and presents the author’s conceptual model of Quality 5.0 as a sustainable concept for quality improvement. The proposed model consists of 12 attributes of Quality 5.0, divided into four categories: (1) Balanced Techno-Human Centric Management System: agile and aware leadership, real-time data decision making, continuous improvement; (2) Human: empowerment, creativity, diversity; (3) Process: integration, efficiency, flexibility; (4) Technology: analytics, connectivity, and scalability. In the Quality 5.0 model, the organization supports the Triple Bottom Line of Sustainable Development through value co-creation, problem-solving, cooperation, and innovation.
管理科学中的质量 5.0 概念是最近才出现的。质量 4.0 的重点是工业和主要在生产过程中使用先进技术,它试图对质量 4.0 的局限性做出回应。质量 5.0 超越了这一框架,引入了同样重要的人类和社会因素。文章定义了与组织质量改进相关的质量 5.0 概念,并提出了作者的质量 5.0 概念模型,作为质量改进的可持续概念。所提出的模型包括质量 5.0 的 12 个属性,分为四类:(1)以技术和人为中心的平衡管理系统:敏捷和意识领导、实时数据决策、持续改进;(2)人力:授权、创造力、多样性;(3)流程:整合、效率、灵活性;(4)技术:分析、连接和可扩展性。在质量 5.0 模型中,组织通过价值共创、问题解决、合作和创新来支持可持续发展的三重底线。
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引用次数: 0
Medication use review as a service for pharmaceutical care: Conditions for implementation in pharmacy practice 用药审查作为一项药物护理服务:在药学实践中实施的条件
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.13
Konrad Żak
Pharmaceutical care is an aggregated pharmaceutical service based on an innovative approach towards the patient’s pharmacotherapy process. It was introduced into the Polish pharmaceutical law system in 2008, but it was not until the end of 2020 that the list of activities included in this innovative health service was clarified. The delayed initiation of pharmaceutical care means that implementation procedures are lacking, making it difficult to fully implement it into pharmacy practice. The initiating service for pharmaceutical care in pharmacy practice is the medication use review (MUR), which, combined with the pharmacotherapy assessment, has the task of detecting and solving patients’ drug-related problems and thus ensuring safety in the pharmacotherapy process. Such important objectives for medication use review face organisational barriers that make its effective implementation difficult and practically impossible, limiting the scope of pharmaceutical care to the consultative aspect in practice. The aim of the article is to present the implementation conditions of medication use reviews in Polish pharmacy practice, which helped to identify the conditions for effective implementation of pharmaceutical care. Achieving the research objectives requires the use of a variety of research methods. To identify the conditions for effective implementation of medication use reviews, the method of analysis of legal acts was used. Apart from that, the analysis of literature and the method of examination of documents were also implemented, which made it possible to determine whether the Polish pharmaceutical law system creates conditions for effective provision of this service in pharmacy practice. The method of observation (the mystery shopper) was also used to indicate the territorial (subjective scope) scope of the provision of medication use review and to identify barriers to their implementation in Polish organisational and legal realities. All the methods applied made it possible to determine to what extent pharmacist shortages in the pharmacy limit the implementation process. The results of the study were subjected to statistical analysis.
药物护理是一种基于病人药物治疗过程创新方法的综合药物服务。它于 2008 年被引入波兰医药法律体系,但直到 2020 年底才明确了这一创新医疗服务所包含的活动清单。药物治疗的延迟启动意味着实施程序的缺失,使其很难在药学实践中全面实施。药学实践中药物护理的启动服务是用药回顾(MUR),它与药物治疗评估相结合,其任务是发现和解决患者的药物相关问题,从而确保药物治疗过程的安全性。用药检查的这些重要目标面临着组织上的障碍,使其难以有效实施,甚至实际上不可能实施,从而将药物治疗的范围限制在实际的咨询方面。本文旨在介绍波兰药学实践中用药回顾的实施条件,这有助于确定有效实施药物护理的条件。实现研究目标需要使用多种研究方法。为了确定有效实施用药审查的条件,采用了分析法律行为的方法。除此之外,还采用了文献分析法和文件检查法,从而确定波兰的医药法律体系是否为在药房实践中有效提供这项服务创造了条件。此外,还采用了观察法(神秘顾客)来确定提供药物使用审查的地域(主观范围)范围,并找出在波兰的组织和法律现实中实施药物使用审查的障碍。所有采用的方法都有助于确定药房药剂师短缺在多大程度上限制了实施过程。对研究结果进行了统计分析。
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引用次数: 0
Essential elements of a city offer addressed to digital nomads: The perspective of territorial marketing 为数字游牧民族提供城市服务的基本要素:地域营销的视角
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.10
Aleksandra Sztuk
The digital nomad lifestyle has become one of the fastest-growing trends in the labor market in recent years. Digital nomads, people settling in a city as its residents for several months before changing their location again, are active consumers of the city’s offer, which profits the host territorial unit. This specific group of customers requires designing a separate communication of the city offer, increasing the probability of choosing a given city as the next destination. The article aims to identify the significant elements of the city’s offer from the perspective of digital nomads. These data were collected based on the literature (scoping review method) and then summarized. The author identified key aspects related to the expectations of nomads towards the destination and the barriers encountered during the stay.
近年来,"数字游民 "生活方式已成为劳动力市场增长最快的趋势之一。数字游民是指在一个城市定居数月后再更换居住地的人,他们是城市优惠的积极消费者,而城市优惠则使所在地区单位获利。针对这一特殊的客户群体,需要对城市产品进行单独的宣传,提高他们选择某一城市作为下一个目的地的可能性。本文旨在从数字游民的角度出发,确定城市服务的重要元素。这些数据是根据文献(范围审查法)收集的,然后进行了总结。作者确定了与游牧民对目的地的期望和在逗留期间遇到的障碍有关的关键方面。
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引用次数: 0
Work in IT for women: The realities of Ukraine 妇女从事 IT 工作:乌克兰的现实
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.8
N. Petryshchenko, Iryna Azhaman, Nataliia Serohina
The article presents a study conducted on gender equality in Ukraine in the field of information technology. The problem of gender inequality still exists throughout the world. The purpose of the article is to study the working conditions of women in IT, to discuss the possible use of stereotypes, and to identify the reasons for women’s lack of interest in working in this field. Formally, there is no prohibition for women to work in the IT industry. However, there are a number of reasons in Ukraine that affect the possibilities of pursuing a career in this direction. The article analyzes the available statistical data and the results of a survey among representatives of the IT sector. It is worth noting the problem of data collection during the war in Ukraine. The importance of the sphere for the country’s economy as a whole and the relevance, demand for specialists, as well as the ratio of women and men employed in this area are considered. Global trends in gender distribution in the field of IT were analyzed. The main stereotypes and situations that constitute obstacles for women in this area are considered and the features inherent in Ukrainian society are also highlighted. Based on the statistical data of Ukraine the number and structure of female students, including foreigners, in recent years were analyzed. It was revealed that the structure of the gender ratio of men and women in education is changing with the formation of the labor market of Ukraine and the distribution by employment status. The ratio of working women and men is approximately the same, but the structure by employment status is different. In Ukraine the IT sector is largely based on individual entrepreneurs. Despite the martial law, the IT community is actively developing and new companies are being created. Training is actively carried out in paid and free courses. Surveys were conducted among students, and it was found that the beginning of a career in the field of information technology is already determined by certain stereotypes of society. Based on the conducted research, the structural gender relations in the field of IT and the main stereotypes that hinder the development of women in this area are analyzed. Recommendations for overcoming gender inequality in the field of IT in Ukraine are presented. Based on the information received, conclusions were drawn: the number of women and men studying technical and mathematical sciences in Ukraine is approximately the same. But in the future, in professional activities, women in many cases prefer to occupy weaker positions, leaving leading positions to men. The main reason for this dynamic is the generally accepted stereotypes and the actualization of the role of women in other areas.
文章介绍了乌克兰在信息技术领域开展的性别平等研究。性别不平等问题在全世界依然存在。文章的目的是研究妇女在信息技术领域的工作条件,讨论可能存在的陈规定型观念,确定妇女对该领域工作缺乏兴趣的原因。从形式上看,并没有禁止妇女在信息技术行业工作。然而,在乌克兰有许多原因影响了从事这一职业的可能性。文章分析了现有的统计数据和对 IT 行业代表的调查结果。值得注意的是乌克兰战争期间的数据收集问题。文章考虑了该领域对整个国家经济的重要性、相关性、对专家的需求以及在该领域就业的男女比例。分析了信息技术领域性别分布的全球趋势。考虑了该领域对妇女构成障碍的主要陈规定型观念和情况,并强调了乌克兰社会固有的特点。根据乌克兰的统计数据,分析了近年来女学生(包括外国学生)的数量和结构。研究表明,随着乌克兰劳动力市场的形成和就业状况的分布,教育领域的男女比例结构也在发生变化。工作妇女和男子的比例大致相同,但就业状况的结构有所不同。在乌克兰,信息技术部门主要以个体企业家为基础。尽管实施了戒严令,但 IT 行业仍在积极发展,新公司不断涌现。付费和免费课程的培训正在积极开展。在学生中开展的调查发现,信息技术领域职业生涯的开端已被社会的某些陈旧观念所决定。根据所开展的研究,分析了信息技术领域的结构性性别关系和阻碍妇女在该领域发展的主 要陈规定型观念。提出了克服乌克兰信息技术领域性别不平等的建议。根据所获得的信息得出结论:在乌克兰学习技术和数学科学的男女人数大致相同。但在未来的职业活动中,女性在很多情况下更愿意占据弱势地位,而将领导地位留给男性。造成这种态势的主要原因是普遍接受的陈规定型观念和妇女在其他领域的实际作用。
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引用次数: 0
Modern technologies and the management of sports and leisure buyer engagement 现代技术与运动休闲买家参与管理
Pub Date : 2024-04-23 DOI: 10.19195/2658-1310.29.3.3
A. Widawska-Stanisz
The market for sports and leisure services is constantly evolving. Polish consumers are more often interested in the offer of sports and leisure enterprises such as fitness clubs, water parks, gyms, or sports and leisure centres, recognising the importance of looking after their health and physical fitness. After a period of isolation during the COVID-19 pandemic, physical activity is even more frequently regarded as fundamental to maintaining health and fitness, harmony and balance in life. Currently, all fitness-related activities are classified as leisure time mega trends (e.g. work-life balance). Modern technologies are another noticeable trend, which is beginning to accompany people in physical activity as well. They help streamline the service delivery process and apply a personalised approach to the customer. We are not just talking about today’s most popular social media, apps and activity monitoring devices. QR codes, geolocation, gamification, sports coaching, and others can be applied in business practice. The objective of the article was to show the specifics of the sports and leisure industry, characterise the dominant technological solutions and identify the opportunities they can provide for sports and leisure businesses. It was assumed that modern technologies could be complementary and successfully used both to promote physical activity itself and to build the commitment of buyers of services provided by such companies. The research used qualitative and quantitative methods, as well as literature analysis. As the analysis of the survey results and observation of the market has shown, modern technologies motivate participants of physical activity, while sports and leisure companies are beginning to recognise their advantages in promoting their services. The article emphasises the complementarity of solutions and their comprehensiveness, as well as possible implications in the service activity of sports and leisure enterprises. The result of the analysis is a proposal for a set of useful features and solutions dedicated to companies providing sports and leisure services. By applying the proposed solutions, these companies can become more innovative, while their customers will be more satisfied.
体育和休闲服务市场在不断发展。波兰消费者对健身俱乐部、水上公园、健身房或体育休闲中心等体育休闲企业提供的服务更感兴趣,并认识到关注自身健康和身体素质的重要性。在经历了 COVID-19 大流行期间的隔离期之后,体育活动更加频繁地被视为保持健康和体能、生活和谐与平衡的基本要素。目前,所有与健身有关的活动都被归类为闲暇时间大趋势(如工作与生活的平衡)。现代技术是另一个值得注意的趋势,它也开始伴随人们进行体育活动。现代技术有助于简化服务流程,为客户提供个性化服务。我们谈论的不仅仅是当今最流行的社交媒体、应用程序和活动监测设备。二维码、地理定位、游戏化、体育教练等都可以应用到商业实践中。这篇文章的目的是展示体育和休闲产业的具体情况,描述主流技术解决方案的特点,并确定它们能为体育和休闲企业带来的机遇。文章认为,现代技术可以互为补充,并成功地用于促进体育活动本身,以及建立此类公司所提供服务的购买者的承诺。研究采用了定性和定量方法以及文献分析。对调查结果的分析和对市场的观察表明,现代技术可以激发体育活动参与者的积极性,而体育休闲公司也开始认识到现代技术在推广其服务方面的优势。文章强调了各种解决方案的互补性和全面性,以及对体育休闲企业服务活动的可能影响。分析的结果是为提供体育和休闲服务的公司提出了一套有用的功能和解决方案。通过应用建议的解决方案,这些公司可以变得更具创新性,而他们的客户也会更加满意。
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引用次数: 0
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Ekonomia
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