Inspection and small-value passport issuance services are activities carried out to assist fishermen in the issuance of certificates of nationality of vessels. This article is written to understand the improvement of the work area surveying service of UPP Level 3 bureau in Sadai and the issuance of Pas Kecil for fishermen. The research methodology used is qualitative and based on a case study design. Qualitative is used to analyze how well the UPP Sadai office measures and issues the certificate. The data obtained are presented in the form of primary data and secondary data. Primary data was obtained through interviews with informants using targeted sampling techniques, while secondary data was obtained from the document of UPP Sadai office. The results of this work showed that the quality of public services of UPP Sadai Sadai office was good in terms of tangibility, reliability, responsiveness, safety and empathy. However, this institution still faces challenges in increasing the number of fishers managing the documents, such as low public awareness of the importance of the document because there is no need to travel long distances to catch fish.
检查和小额护照签发服务是为协助渔民签发船舶国籍证书而开展的活动。本文旨在了解萨代 UPP 三级局工作区测量服务的改进情况以及为渔民签发 Pas Kecil 的情况。本文采用的研究方法是基于案例研究设计的定性研究方法。定性分析用于分析 UPP Sadai 办事处如何做好证书的测量和签发工作。获得的数据以第一手数据和第二手数据的形式呈现。第一手数据是通过有针对性的抽样技术对信息提供者进行访谈获得的，第二手数据则来自 UPP Sadai 办事处的文件。这项工作的结果表明，UPP Sadai Sadai 办事处的公共服务质量在有形性、可靠性、响应性、安全性和换位思考方面都很好。然而，该机构在增加管理文件的渔民数量方面仍面临挑战，如公众对文件重要性的认识不足，因为无需长途跋涉去捕鱼。
{"title":"Pelayanan Pas Kecil Bagi Nelayan di Wilayah Kerja Kantor Unit Penyelenggara Pelabuhan Kelas III Sadai","authors":"Rizwanda Rizwanda, Jayanti Armida Sari","doi":"10.24036/jmiap.v6i1.785","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.785","url":null,"abstract":"Inspection and small-value passport issuance services are activities carried out to assist fishermen in the issuance of certificates of nationality of vessels. This article is written to understand the improvement of the work area surveying service of UPP Level 3 bureau in Sadai and the issuance of Pas Kecil for fishermen. The research methodology used is qualitative and based on a case study design. Qualitative is used to analyze how well the UPP Sadai office measures and issues the certificate. The data obtained are presented in the form of primary data and secondary data. Primary data was obtained through interviews with informants using targeted sampling techniques, while secondary data was obtained from the document of UPP Sadai office. The results of this work showed that the quality of public services of UPP Sadai Sadai office was good in terms of tangibility, reliability, responsiveness, safety and empathy. However, this institution still faces challenges in increasing the number of fishers managing the documents, such as low public awareness of the importance of the document because there is no need to travel long distances to catch fish.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"79 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140405866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. E. Triprasetyo, Efektivitas Kebijakan, Pemerintah Kabupaten, Lamongan dalam Melestarikan, Situs Pataan, A. Abstrak, Cagar Budaya, Situs Lamongan Pelestarian, Pataan
Lamongan Regency, East Java, has many historical sites, especially those dating from the reign of King Airlangga, even allegedly the center of the king's government. One of the historical relics is the Pataan Temple Site located in Pataan Village, Sambeng District. The existence of historical sites demands the attention of the relevant local governments in preserving cultural heritage through various programs and policies that have an impact on the site itself as well as the economic potential that can grow. This research is a type of field research with qualitative methods. This article aims to see the extent of the effectiveness of policies issued by the Lamongan Regency Government in the preservation of the cultural heritage of the Pataan Site. This study used effectiveness theory with five indicators according to Richard Matland. Primary data sources are obtained from interviews, observations, and documentation using data triangulation techniques. The results of the study found that although the Lamongan Regency Government has tried to issue several policies and programs related to the preservation of the Pataan Site, it has not been effective because it encountered several obstacles. Here, the local government needs to revamp its policies so that this site remains sustainable and has a positive impact on local communities.
{"title":"Efektivitas Kebijakan Pemerintah Kabupaten Lamongan dalam Melestarikan Situs Pataan","authors":"M. E. Triprasetyo, Efektivitas Kebijakan, Pemerintah Kabupaten, Lamongan dalam Melestarikan, Situs Pataan, A. Abstrak, Cagar Budaya, Situs Lamongan Pelestarian, Pataan","doi":"10.24036/jmiap.v6i1.965","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.965","url":null,"abstract":"Lamongan Regency, East Java, has many historical sites, especially those dating from the reign of King Airlangga, even allegedly the center of the king's government. One of the historical relics is the Pataan Temple Site located in Pataan Village, Sambeng District. The existence of historical sites demands the attention of the relevant local governments in preserving cultural heritage through various programs and policies that have an impact on the site itself as well as the economic potential that can grow. This research is a type of field research with qualitative methods. This article aims to see the extent of the effectiveness of policies issued by the Lamongan Regency Government in the preservation of the cultural heritage of the Pataan Site. This study used effectiveness theory with five indicators according to Richard Matland. Primary data sources are obtained from interviews, observations, and documentation using data triangulation techniques. The results of the study found that although the Lamongan Regency Government has tried to issue several policies and programs related to the preservation of the Pataan Site, it has not been effective because it encountered several obstacles. Here, the local government needs to revamp its policies so that this site remains sustainable and has a positive impact on local communities.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"41 15","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140286500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Southeast Aceh District is one of the places for drug trafficking, seeing the development of drug cases in Southeast Aceh The Southeast Aceh District Head issued Qanum No 4 of 2016 as an effort to prevent and deal with drug abuse. This study aims to describe how the Policy for the Prevention of Eradication of Drug Abuse and Illicit Trafficking in Southeast Aceh District is implemented. The data obtained were analyzed using the implementation theory put forward by Van Meter and Van Horn, which includes standards and targets, resources, characteristics of implementing agents, communication, implementor dispositions, and the economic, social, and political environment. The results of this study indicate that the implementation of the Policy in Southeast Aceh District has not gone well.
{"title":"Implementasi Kebijakan Tentang Pencegahan dan Penanggulangan Terhadap Penyalahgunaan Narkoba di Kabupaten Aceh Tenggara (Qanum Kabupaten Aceh Tenggara Nomor 4 Tahun 2016)","authors":"Tiya Oktaviani, R. S. Marisa Sihombing","doi":"10.24036/jmiap.v6i1.652","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.652","url":null,"abstract":"Southeast Aceh District is one of the places for drug trafficking, seeing the development of drug cases in Southeast Aceh The Southeast Aceh District Head issued Qanum No 4 of 2016 as an effort to prevent and deal with drug abuse. This study aims to describe how the Policy for the Prevention of Eradication of Drug Abuse and Illicit Trafficking in Southeast Aceh District is implemented. The data obtained were analyzed using the implementation theory put forward by Van Meter and Van Horn, which includes standards and targets, resources, characteristics of implementing agents, communication, implementor dispositions, and the economic, social, and political environment. The results of this study indicate that the implementation of the Policy in Southeast Aceh District has not gone well. ","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"293 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140402655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The efforts of the Lampung provincial government through the Social Service to break the chain of poverty are by increasing the educational level of children from KPM (Beneficiary Families) PKH, namely through various social programs and driven by the innovation of the Let's Go to College (GAK) Movement which is currently running. (GAK) is complementary social assistance as well as a complement to PKH social assistance to families and/or individuals who are poor, underprivileged, and/or vulnerable to social risks in the form of services in the education sector through a series of systematic activities. (GAK General Guidelines). This research aims to analyze and describe the implementation of GAK through PKH and the aspects that influence it. The research uses a descriptive qualitative approach, where researchers go directly to the field to obtain accurate data. The sources and types of data used are primary data and secondary data. Data collection techniques include interviews, observation, documentation and literature/library studies. Data analysis was carried out by means of data reduction, data presentation and drawing conclusions. GAK provides results and impacts in accordance with its goal, namely increasing the level of KPM PKH children in Lampung province.
{"title":"Implementasi Gerakan Ayo Kuliah Melalui Program Keluarga Harapan di Provinsi Lampung","authors":"Abdul Mahdi Fauzan Mubarak, Masayu Nila Juwita","doi":"10.24036/jmiap.v6i1.949","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.949","url":null,"abstract":"The efforts of the Lampung provincial government through the Social Service to break the chain of poverty are by increasing the educational level of children from KPM (Beneficiary Families) PKH, namely through various social programs and driven by the innovation of the Let's Go to College (GAK) Movement which is currently running. (GAK) is complementary social assistance as well as a complement to PKH social assistance to families and/or individuals who are poor, underprivileged, and/or vulnerable to social risks in the form of services in the education sector through a series of systematic activities. (GAK General Guidelines). This research aims to analyze and describe the implementation of GAK through PKH and the aspects that influence it. The research uses a descriptive qualitative approach, where researchers go directly to the field to obtain accurate data. The sources and types of data used are primary data and secondary data. Data collection techniques include interviews, observation, documentation and literature/library studies. Data analysis was carried out by means of data reduction, data presentation and drawing conclusions. GAK provides results and impacts in accordance with its goal, namely increasing the level of KPM PKH children in Lampung province.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"42 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140398837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The background of this research is that one of the development steps in Indonesia is the high population level. This study aims to improve the quality of public services, especially at the Surabaya City Population and Population Registration Office for birth certificate services. The method used is the type of research used in this research is quantitative research using survey methods. Results and discussion Overall the quality of service at the Surabaya City Population and Civil Registration Office shows that the difference or gap between customer expectations and employee performance has an average total that is at the medium classification level or the quality of service at the Surabaya City Population and Civil Registration Service is quite good. This means that customer satisfaction in terms of the quality of services provided at the Department of Population and Civil Registration of the City of Surabaya is quite good.
{"title":"Kualitas Pelayanan Pembuatan Akta Kelahiran di Dinas Kependudukan dan Pencatatan Sipil Kota Surabaya","authors":"Adibah Putri Rahmadhani","doi":"10.24036/jmiap.v6i1.642","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.642","url":null,"abstract":"The background of this research is that one of the development steps in Indonesia is the high population level. This study aims to improve the quality of public services, especially at the Surabaya City Population and Population Registration Office for birth certificate services. The method used is the type of research used in this research is quantitative research using survey methods. Results and discussion Overall the quality of service at the Surabaya City Population and Civil Registration Office shows that the difference or gap between customer expectations and employee performance has an average total that is at the medium classification level or the quality of service at the Surabaya City Population and Civil Registration Service is quite good. This means that customer satisfaction in terms of the quality of services provided at the Department of Population and Civil Registration of the City of Surabaya is quite good.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"36 S2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140407652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to find out and analyze how the PTSL program at the Central Aceh District Land Office is running. The research method used a qualitative research method with a descriptive approach. Data collection techniques were carried out by interviews, observation, documentation and literature study. Informants came from the PTSL program implementation team, namely the physical and juridical task force, village committee and the community who participated in program implementation. The results of the study show that there are two problems in implementing the PTSL program in Central Aceh District, namely; first, the slow process of distributing certificates to the public. Second, the community complained about being quoted the cost of preparing for the implementation of the program as an operation in the village. The long implementation of the program was due to a lack of communication and coordination that existed between the implementing committee, namely the village and the Central Aceh District Land Office committee. Meanwhile, the preparation costs quoted from the community were in accordance with applicable regulations, namely a maximum quotation of Rp. 250,000 per plot of land and an additional Rp. 50,000 if there is no basis for land right. There are no other citations outside of the regulations, so there is no indication of extortion in the implementation of the program caused by the leadership of the Head of the Land Office who gave a firm warning to both the office implementing committee and the committee in the village implementing the program.
{"title":"Efektivitas Program Pendaftaran Tanah Sistematis Lengkap (PTSL) di Kantor Pertanahan Kabupaten Aceh Tengah","authors":"H. Humaira, Mohammad Ridwan Rangkuti","doi":"10.24036/jmiap.v6i1.664","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.664","url":null,"abstract":"This study aims to find out and analyze how the PTSL program at the Central Aceh District Land Office is running. The research method used a qualitative research method with a descriptive approach. Data collection techniques were carried out by interviews, observation, documentation and literature study. Informants came from the PTSL program implementation team, namely the physical and juridical task force, village committee and the community who participated in program implementation. The results of the study show that there are two problems in implementing the PTSL program in Central Aceh District, namely; first, the slow process of distributing certificates to the public. Second, the community complained about being quoted the cost of preparing for the implementation of the program as an operation in the village. The long implementation of the program was due to a lack of communication and coordination that existed between the implementing committee, namely the village and the Central Aceh District Land Office committee. Meanwhile, the preparation costs quoted from the community were in accordance with applicable regulations, namely a maximum quotation of Rp. 250,000 per plot of land and an additional Rp. 50,000 if there is no basis for land right. There are no other citations outside of the regulations, so there is no indication of extortion in the implementation of the program caused by the leadership of the Head of the Land Office who gave a firm warning to both the office implementing committee and the committee in the village implementing the program.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"17 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140286195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human resource development is applied by every company and government agency as a form of effort from the company to measure the level of ability and expertise possessed by its resources so that its resources have a good level of quality and performance. The purpose of this research is to find out how the application of human resource development so that it will produce high-quality employees, as well as the inhibiting factors. This research uses qualitative research methods. By collecting 4 informants as sources. This research data collection technique is based on data reduction, data presentation, and data conclusions collected based on observations, interviews, and documentation conducted in the field. Based on the results of the study that human resource development as measured by motivation, education and training, career needs, fair treatment in a career, promotion, motivation, and mutation has a big role in improving the quality of human resources owned by the company. The inhibiting factor is that there are still many employees who are lazy to carry out training and unwanted job placements because they are not in accordance with their abilities. While the supporting factors are that the company has provided a special institution that is used to accommodate problems that occur, both external and internal problems, such as the education and training unit (UDIKLAT), P2K3 meetings, management derivative meetings (RTM), quarterly meetings, LKS Bipartik, and tripartite.
{"title":"Analisis Pengembangan Sumber Daya Manusia Pada PT. Perusahaan Listrik Negara (Persero) UPT Kota Bengkulu","authors":"W. Wulandari, Rosidin Rosidin","doi":"10.24036/jmiap.v6i1.674","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.674","url":null,"abstract":"Human resource development is applied by every company and government agency as a form of effort from the company to measure the level of ability and expertise possessed by its resources so that its resources have a good level of quality and performance. The purpose of this research is to find out how the application of human resource development so that it will produce high-quality employees, as well as the inhibiting factors. This research uses qualitative research methods. By collecting 4 informants as sources. This research data collection technique is based on data reduction, data presentation, and data conclusions collected based on observations, interviews, and documentation conducted in the field. Based on the results of the study that human resource development as measured by motivation, education and training, career needs, fair treatment in a career, promotion, motivation, and mutation has a big role in improving the quality of human resources owned by the company. The inhibiting factor is that there are still many employees who are lazy to carry out training and unwanted job placements because they are not in accordance with their abilities. While the supporting factors are that the company has provided a special institution that is used to accommodate problems that occur, both external and internal problems, such as the education and training unit (UDIKLAT), P2K3 meetings, management derivative meetings (RTM), quarterly meetings, LKS Bipartik, and tripartite.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"13 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140401105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anis Khoirunnisa, M. Hidayat, Ipik Permana, Ali Aminulloh, M. N. Abdurrazaq, Iis Susiawati
The purpose of this study is to determine the implementation of policies in the development of the Minapolitan area as a potential for tourism in Losarang District, Indramayu Regency, the driving and inhibiting factors that occur, as well as the strategies and efforts made. This type of case study research with qualitative methods were obtained through literature and field studies, with data collection techniques through observation, interviews and documentation studies. Data were analyzed using qualitative analysis with three steps, namely data reduction, presentation, and verification. The results of the study show: 1) the implementation of the policy for the development of the minapolitan area as a potential for tourism in Indramayu district is not optimal as seen from the dimensions of policy implementation which have not been fulfilled properly, namely aspects of policy communication, resources, dispositions, and bureaucratic structure; 2) factors that support this policy are potential natural resources and local cultural wealth, and inhibiting factors are problems with the quality of human resources, infrastructure, lack of regional regulations and legal instruments at the technical level of implementation, budget, public awareness, technology and media public information; 3) the efforts made by the local government to include the development of Minawisata in the regional development plan and communicate it to related parties. Minapolitan entrepreneurs are modernizing salt production so that it has a tourism appeal. While the community's efforts are to take real action to organize the area, clean up waste so that it attracts tourists to come to their area.
{"title":"Kebijakan Pengembangan Kawasan Minapolitan sebagai Potensi Minawisata di Kecamatan Losarang Kabupaten Indramayu","authors":"Anis Khoirunnisa, M. Hidayat, Ipik Permana, Ali Aminulloh, M. N. Abdurrazaq, Iis Susiawati","doi":"10.24036/jmiap.v6i1.681","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.681","url":null,"abstract":"The purpose of this study is to determine the implementation of policies in the development of the Minapolitan area as a potential for tourism in Losarang District, Indramayu Regency, the driving and inhibiting factors that occur, as well as the strategies and efforts made. This type of case study research with qualitative methods were obtained through literature and field studies, with data collection techniques through observation, interviews and documentation studies. Data were analyzed using qualitative analysis with three steps, namely data reduction, presentation, and verification. The results of the study show: 1) the implementation of the policy for the development of the minapolitan area as a potential for tourism in Indramayu district is not optimal as seen from the dimensions of policy implementation which have not been fulfilled properly, namely aspects of policy communication, resources, dispositions, and bureaucratic structure; 2) factors that support this policy are potential natural resources and local cultural wealth, and inhibiting factors are problems with the quality of human resources, infrastructure, lack of regional regulations and legal instruments at the technical level of implementation, budget, public awareness, technology and media public information; 3) the efforts made by the local government to include the development of Minawisata in the regional development plan and communicate it to related parties. Minapolitan entrepreneurs are modernizing salt production so that it has a tourism appeal. While the community's efforts are to take real action to organize the area, clean up waste so that it attracts tourists to come to their area.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"106 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140405678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
One of the embodiment of e-government spirit is an SISKOTKLN. Kepahiang is one of the districts in Bengkulu who already used Public Service Information System in SISKOTKLN program. This study aims to analyze Public Service Information System in SISKOTKLN programs in Kepahiang District. The method of this research is descriptive qualitative. Data collection techniques by direct observation, in-depths interviews, and documentation. The results of this study indicate that from the System Quality, Service Quality, User Satisfaction and Net Benefit user used in this study indicates that SISKOTKLN has run well and has achieved its goal that is to make administrative services of the TKI placement properly, quickly, easily and efficiently. The application of SISKOTKLN also has a positive impact on the service and performance of the organization. But for indicator of Information Quality is found that SISKOTKLN is not socialized directly to the community.
{"title":"Analisis Sistem Informasi Pelayanan Publik pada Sistem Komputerisasi Tenaga Kerja Luar Negeri (SISKOTKLN) di Kabupaten Kepahiang","authors":"Annisa Octa Anjalika, Rekho Adriadi, Titi Darmi","doi":"10.24036/jmiap.v6i1.675","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.675","url":null,"abstract":"One of the embodiment of e-government spirit is an SISKOTKLN. Kepahiang is one of the districts in Bengkulu who already used Public Service Information System in SISKOTKLN program. This study aims to analyze Public Service Information System in SISKOTKLN programs in Kepahiang District. The method of this research is descriptive qualitative. Data collection techniques by direct observation, in-depths interviews, and documentation. The results of this study indicate that from the System Quality, Service Quality, User Satisfaction and Net Benefit user used in this study indicates that SISKOTKLN has run well and has achieved its goal that is to make administrative services of the TKI placement properly, quickly, easily and efficiently. The application of SISKOTKLN also has a positive impact on the service and performance of the organization. But for indicator of Information Quality is found that SISKOTKLN is not socialized directly to the community. \u0000 ","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"118 17","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140406819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of this research is that the researcher refers to 2 discussions, namely measuring effectiveness and strategy in optimizing QRIS policies, especially in Old Market, Tangerang City. The research method used in this research is a quantitative approach. The data analysis techniques used are 2 types, namely quantitative effectiveness and SWOT data analysis techniques. The Data Analysis Techniques for Measuring Effectiveness include Validity Test, Reliability Test, Normality Test, T Test, and Hypothesis Test. Meanwhile, the SWOT Data Analysis Test is IFAS and EFAS which are the characteristics of SWOT Data Analysis itself. The results of the research show that the effectiveness of the QRIS policy is effectiveness with an overall percentage gain of 71%, while data analysis calculations are used by researchers to optimize the QRIS policy in Pasar Lama Tangerang City, where the optimization is in the form of providing alternative strategies that can be used in optimizing the policy QRIS itself. Providing alternative strategies can be applied as recommendations from researchers to agencies related to QRIS or the Tangerang City Government which have been adjusted to the needs of implementing QRIS policies, so that this research not only assesses or measures in terms of effectiveness but can also provide alternative strategies from researchers to readers. . This research suggestion is intended as information for campus institutions, service institutions and readers as a strategic reference that can be used to strengthen the QRIS policy itself in Old Market Tangerang City.
{"title":"Optimalisasi Penerapan Kebijakan QRIS Sebagai Alat Pembayaran NonTunai pada UMKM Kuliner di Pasar Lama Kota Tangerang","authors":"Maulana Yusuf, Juliannes Cadith","doi":"10.24036/jmiap.v6i1.663","DOIUrl":"https://doi.org/10.24036/jmiap.v6i1.663","url":null,"abstract":"The aim of this research is that the researcher refers to 2 discussions, namely measuring effectiveness and strategy in optimizing QRIS policies, especially in Old Market, Tangerang City. The research method used in this research is a quantitative approach. The data analysis techniques used are 2 types, namely quantitative effectiveness and SWOT data analysis techniques. The Data Analysis Techniques for Measuring Effectiveness include Validity Test, Reliability Test, Normality Test, T Test, and Hypothesis Test. Meanwhile, the SWOT Data Analysis Test is IFAS and EFAS which are the characteristics of SWOT Data Analysis itself. The results of the research show that the effectiveness of the QRIS policy is effectiveness with an overall percentage gain of 71%, while data analysis calculations are used by researchers to optimize the QRIS policy in Pasar Lama Tangerang City, where the optimization is in the form of providing alternative strategies that can be used in optimizing the policy QRIS itself. Providing alternative strategies can be applied as recommendations from researchers to agencies related to QRIS or the Tangerang City Government which have been adjusted to the needs of implementing QRIS policies, so that this research not only assesses or measures in terms of effectiveness but can also provide alternative strategies from researchers to readers. . This research suggestion is intended as information for campus institutions, service institutions and readers as a strategic reference that can be used to strengthen the QRIS policy itself in Old Market Tangerang City.","PeriodicalId":517936,"journal":{"name":"Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)","volume":"11 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140398969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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