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Language as heteroglot 作为异语的语言
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-10-01 DOI: 10.1108/CCSM-08-2017-0105
C. M. Cordeiro
PurposeThe purpose of this paper is to reframe the role and function of perceived “bad English” in an international business (IB) context to illustrate that “bad English” could in fact facilitate cross-cultural communication in individuals who do not have English as first language.Design/methodology/approachThis study uses the Bakhtinian concept of heteroglossia as a theoretical framework. For the method of analysis, applied linguistics is used in particular through the lens of systemic functional linguistics (SFL) as discourse analysis method to analyze transcribed interview texts. Data collection is via long interviews with 33 top level managers in Swedish managed organizations in Singapore offices.FindingsThe study illustrates, through respondent interviews and discourse analysis, that perceived “bad English” could help facilitate communication across cultures in a cross-cultural working context. The study also shows how different individuals, depending on personal experience and cultural background, employ different means to navigate and manage language differences at work.Research limitations/implicationsThe findings confirm a Baktinian perspective of language as a heteroglot, where individual identities and understanding of context at work including work behavior are an amalgamation of collected experiences. While many individuals who do not have English as mother tongue might feel embarrassed by their poor English, this study shows that there are many Englishes existing in different working contexts. This study has a limited sample of respondents, pertaining to Swedish and Singaporean top managers in Swedish managed organizations in Singapore.Practical implicationsThis study could be useful for multinational corporations that are interested in strategically managing their corporate language policies, taking into account cognitive differences or cultural identities in different offices worldwide.Social implicationsAt a social level, Bakhtin’s language as a heteroglot brings to awareness that at any one time, while individuals are drawn to identify with their dominant (national) culture and language, in effect, with increased contact with other cultures in working environments, both language and cultural identities shift and evolve with the workplace.Originality/valueThis study contributes to the growing language in IB research. The novelty in this study is the employment of a Bakhtinian perspective and specifically the employment of SFL as a method of data analysis.
目的本文的目的是重新定义在国际商务(IB)背景下感知的“坏英语”的作用和功能,以说明“坏英语“实际上可以促进那些没有英语作为第一语言的人的跨文化交流。设计/方法论/方法本研究以巴赫金的异舌症概念为理论框架。在分析方法上,应用语言学尤其是通过系统功能语言学的视角作为话语分析方法来分析转录的访谈文本。数据收集是通过对瑞典管理的新加坡办事处33名高级管理人员的长期访谈进行的。研究发现,通过受访者访谈和话语分析,该研究表明,被认为“糟糕的英语”有助于在跨文化工作环境中促进跨文化交流。这项研究还表明,不同的人如何根据个人经历和文化背景,采用不同的手段来驾驭和管理工作中的语言差异。研究局限性/含义研究结果证实了巴克廷式的语言异质视角,即个人身份和对工作环境(包括工作行为)的理解是收集经验的融合。虽然许多没有英语作为母语的人可能会因为英语不好而感到尴尬,但这项研究表明,在不同的工作环境中存在许多英语。这项研究的受访者样本有限,涉及新加坡瑞典语管理组织的瑞典语和新加坡高级管理人员。实际意义这项研究可能对有兴趣战略性管理其公司语言政策的跨国公司有用,考虑到世界各地不同办事处的认知差异或文化认同。社会含义在社会层面上,巴赫金作为异族语言的语言让人们意识到,在任何时候,当个人被吸引来认同他们的主导(民族)文化和语言时,实际上,随着工作环境中与其他文化的接触增加,语言和文化身份都会随着工作场所的变化而变化和演变。创意/价值这项研究有助于IB研究中语言的发展。本研究的新颖之处在于采用了巴赫金的观点,特别是将SFL作为一种数据分析方法。
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引用次数: 0
Editorial for the special section: transgenerational entrepreneurship in the global world 专区社论:全球跨代创业
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-10-01 DOI: 10.1108/CCSM-10-2018-219
K. Au
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引用次数: 2
The influence of culture and framing on investment decision-making 文化和框架对投资决策的影响
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-09-21 DOI: 10.1108/CCSM-10-2017-0139
Dennis D. Fehrenbacher, P. Roetzel, Burkhard Pedell
PurposeCultural studies in business and economics research are still limited to particular cultures. Knowledge on cultural differences may help international corporations to adapt management practices according to the markets they are operating in. The purpose of this paper is to study the issue of escalation of commitment and framing in a new cultural setting involving Germany and Vietnam. This setting is unique and particularly interesting, for Germany being the biggest European market and Vietnam being one of the fastest growing emerging markets in Asia.Design/methodology/approachThe authors use a lab experiment with student participants from Germany and Vietnam.FindingsIn a 2×2 in between-experiment, the authors find strong support that Vietnamese participants have a stronger tendency to invest additional resources and evidence that negatively framed information leads to the higher escalation of commitment. Implications are discussed.Originality/valueThe unique empirical comparison is important because differences between other western and eastern countries do not necessarily generalize to the setting.
目的商业和经济学研究中的文化研究仍然局限于特定的文化。关于文化差异的知识可能有助于国际公司根据其经营的市场调整管理实践。本文的目的是研究在涉及德国和越南的新文化背景下,承诺和框架的升级问题。这种环境是独特的,特别有趣,因为德国是最大的欧洲市场,而越南是亚洲增长最快的新兴市场之一。设计/方法/方法作者使用了一个由来自德国和越南的学生参与的实验室实验,作者发现,越南参与者更倾向于投入额外的资源,并有证据表明,负面信息会导致承诺的升级。讨论了影响。独创性/价值独特的经验比较很重要,因为其他西方和东方国家之间的差异不一定适用于特定的环境。
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引用次数: 7
The role of human resource practices and managers in the development of well-being 人力资源实践和管理者在福利发展中的作用
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-09-07 DOI: 10.1108/CCSM-05-2017-0054
A. Lucia-Casademunt, Deybbi Cuéllar-Molina, A. M. García-Cabrera
PurposeOrganisational change is increasingly important and interesting to study. Change may affect employees’ attitudes and impact on their well-being. In this regard, it is important to examine how organisations enhance employees’ well-being when the competitive environment requires organisational changes whose implementation could cause well-being to deteriorate. Research suggests that human resource management practices (HRMPs) may have a positive impact on well-being. However, there is little research that analyses how the internal and external contexts of changing organisations may influence the outcome of HRMPs as regards well-being, which is of interest as it pertains to the application of suitable HRMPs in every setting. Thus, to address this research gap, the purpose of this paper is to analyse how employees’ perceptions of HRMPs and support from supervisors enhance well-being, taking into account the national cultural context of organisations.Design/methodology/approachLinear regression models tested the proposed hypotheses on a sample of 10,866 employees from 18 European countries who participated in the Fifth European Working Conditions Survey. Of the total sample, 5,646 respondents were involved in substantial restructuring and organisational change.FindingsResults confirm the importance of national “uncertainty avoidance” values in the choice of the proper HRMPs to enhance employees’ well-being.Originality/valueThe literature highlights that HRMPs and supervisor support have a positive impact on well-being, and it also warns that national culture may condition the outcomes of human resource (HR) interventions. Based on this, the current study analyses how such HR interventions enhance well-being, taking into account national cultural context of organisations in both stable contexts and those involving change.
组织变革是越来越重要和有趣的研究。变化可能会影响员工的态度并影响他们的幸福感。在这方面,重要的是要检查组织如何提高员工的福祉,当竞争环境需要组织变革,其实施可能导致福祉恶化。研究表明,人力资源管理实践(hrmp)可能对幸福感产生积极影响。然而,很少有研究分析变化的组织的内部和外部背景如何影响人力资源管理方案在福祉方面的结果,这是有趣的,因为它涉及到在每个环境中应用合适的人力资源管理方案。因此,为了解决这一研究差距,本文的目的是分析员工对人力资源管理人员的看法和主管的支持如何提高幸福感,同时考虑到组织的国家文化背景。设计/方法/方法线性回归模型对参加第五次欧洲工作条件调查的来自18个欧洲国家的10,866名员工的样本进行了假设检验。在总样本中,5,646名受访者参与了实质性的重组和组织变革。研究结果证实了国家“不确定性规避”价值观在选择合适的人力资源管理方案以提高员工幸福感方面的重要性。该文献强调人力资源管理和主管支持对幸福感有积极影响,并警告说,民族文化可能会影响人力资源(HR)干预的结果。基于此,目前的研究分析了这些人力资源干预如何提高幸福感,同时考虑到稳定环境和涉及变化的组织的国家文化背景。
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引用次数: 8
Managerial assignments of credit and blame: a five-country study of leadership desirability 表扬与责备的管理分配:领导可取性的五国研究
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-09-05 DOI: 10.1108/CCSM-04-2017-0046
C. Lakshman, Kubilay Gok, L. Vo
PurposeAlthough the international business literature has examined leader traits that are desirable in different cultures, it has not examined critical behaviors or managerial attributions of credit and blame. Credit and blame attributions have important consequences for the desirability of leadership across cultures. Arguing that these types of managerial attributions are likely to have a strong impact on what constitutes desirable leadership; the authors examine them in five countries, namely, USA, France, India, Turkey and Vietnam. The purpose of this paper is to contribute by examining the influence of credit and blame attributions on subordinate satisfaction and leadership perceptions (desirability), unaddressed in the literature.Design/methodology/approachThe model was tested using questionnaire responses of subordinates in a variety of business organizations, from the five countries indicated, including manufacturing, telecommunication, financial and other services.FindingsUsing the implicit leadership theory, the authors contribute by demonstrating the importance of these attributions for leadership perceptions in five different cultures. The results are supportive of the hypotheses and suggest the important moderating role of subordinate performance for leadership perceptions. The authors discuss findings in the context of the literature, highlight contributions and identify limitations and future directions.Originality/valueUsing the implicit leadership theory, the authors contribute by demonstrating the importance of these attributions for leadership perceptions in five different cultures.
目的尽管国际商业文献研究了不同文化中所需的领导者特质,但没有研究批判性行为或管理层对信用和责任的归因。信用和指责归因对跨文化领导力的可取性具有重要影响。认为这些类型的管理归因可能会对什么是理想的领导力产生强烈影响;作者在美国、法国、印度、土耳其和越南五个国家进行了研究。本文的目的是通过研究信用和责备归因对下属满意度和领导感知(可取性)的影响来做出贡献,而文献中没有对此进行研究。设计/方法/方法该模型使用来自五个国家的各种商业组织下属的问卷调查进行了测试,包括制造业、电信、金融和其他服务业。研究结果使用内隐领导理论,作者通过证明这些归因对五种不同文化中的领导感知的重要性做出了贡献。研究结果支持了这些假设,并表明下属表现对领导认知的重要调节作用。作者在文献背景下讨论研究结果,强调贡献,并确定局限性和未来方向。独创性/价值利用内隐领导理论,作者通过证明这些归因对五种不同文化中的领导认知的重要性做出了贡献。
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引用次数: 0
Embracing localization: evidence from Western MNEs in Ghana 拥抱本地化:来自加纳西方跨国公司的证据
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-08-16 DOI: 10.1108/CCSM-08-2017-0093
Theophilus Azungah, Snejina Michailova, K. Hutchings
PurposeDespite the growing economic importance of Africa, the region has received scant attention in the international human resource management literature. The purpose of this paper is to address the gap in examining human resource management (HRM) practices in Western multinational enterprises’ (MNEs) subsidiary operations in Ghana, which is a significant foreign direct investment market in Africa. Focusing on recruitment and selection, training and development, performance management, and rewards management viewed through the ability, motivation and opportunity (AMO) framework, the research emphasizes that effectiveness of the MNEs’ cross-cultural operations has necessitated embracing localization across a range of practices in accordance with the Ghanaian cultural landscape and specificities.Design/methodology/approachThe paper draws on 37 in-depth interviews with managers and employees in eight subsidiaries of British, European and US MNEs in Ghana. Interviews were conducted in 2015 in three locations – the capital city Accra, Tema (in the south) and Tamale (in the north).FindingsThe research reinforces earlier literature emphasizing the importance of paternalism and family and to a lesser extent patronage, but presents new findings in highlighting the erstwhile unexplored role of local chiefs in influencing HRM practices in Western MNEs in Ghana. Utilizing the AMO framework, this paper highlights practices within each HR area that influences performance through impact on employee AMO.Practical implicationsThe research informs MNE managers about the strategic importance of observing local cultural practices and designing appropriate strategies for ensuring both operational effectiveness and successful cross-cultural collaboration with local managers and employees in Ghana. It is suggested that if managers implement practices that foster and enhance employee AMO, subsidiaries may benefit from employee potential and discretionary judgment.Originality/valueThis paper contributes to a dearth of literature on HRM practices of Western MNEs’ subsidiaries in Africa by examining the extent to which MNEs strategically localize their practices to accommodate specificities of the host country cultural context and operate successfully.
目的尽管非洲的经济重要性日益增长,但该地区在国际人力资源管理文献中却很少受到关注。本文的目的是解决在审查西方跨国企业在加纳子公司的人力资源管理实践方面的差距,加纳是非洲重要的外国直接投资市场。从能力、动机和机会(AMO)框架来看,重点关注招聘和选拔、培训和发展、绩效管理和奖励管理,该研究强调,跨国公司跨文化运营的有效性需要根据加纳的文化景观和特点,在一系列实践中进行本地化。设计/方法论/方法本文对英国、欧洲和美国跨国公司在加纳的八个子公司的经理和员工进行了37次深入采访。2015年在首都阿克拉、特马(南部)和塔马勒(北部)三个地点进行了采访,但提出了新的发现,强调了当地酋长在影响加纳西部跨国公司人力资源管理实践方面以前未被探索的作用。利用AMO框架,本文重点介绍了每个人力资源领域的实践,这些实践通过对员工AMO的影响来影响绩效。实践含义该研究使跨国公司经理了解了遵守当地文化实践和设计适当策略的战略重要性,以确保运营有效性和与当地经理和员工的成功跨文化合作加纳。有人建议,如果管理者实施培养和提高员工AMO的做法,子公司可能会从员工潜力和自由裁量判断中受益。独创性/价值本文通过考察跨国公司在多大程度上战略性地本地化其实践,以适应东道国文化背景的特殊性并成功运营,从而导致缺乏关于西方跨国公司在非洲子公司人力资源管理实践的文献。
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引用次数: 7
The impact of sociocultural context on strategic renewal 社会文化背景对战略更新的影响
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-08-10 DOI: 10.1108/CCSM-07-2017-0090
K. Au, Stone Han, Hsi-Mei Chung
PurposeThe purpose of this paper is to contribute a multilevel, cross-national analysis of the role that sociocultural context may play to enrich the understanding of strategic renewal in family firms. The authors conceptualize sociocultural context as consisting of firm-level social contexts and national culture, and propose that: heterogeneous social contexts in family firm management, i.e. family CEO and multigenerational involvement, give rise to mindsets that have differential effects on renewal efforts and that the proposed effects are subject to variation due to the moderation of national cultural dimensions of uncertainty avoidance and power distance.Design/methodology/approachThe authors use unique date set consisting of 959 family firms from 26 countries drawn from a cross-national, quantitative study of family firms.FindingsThe authors found that family CEO is negatively related to renewal across cultures, and this relationship is attenuated by uncertainty avoidance and power distance. In addition, multigenerational involvement is positively related to renewal, and this relationship is enhanced by the two cultural dimensions.Practical implicationsThe authors suggest that decision makers examine how different contexts, practices and cognition contribute to overall dominant logics that exist in firm. In doing so, they can evaluate how logics as a whole affect renewal, and also how different parts of the logics play a role. This overall evaluation will afford managers a holistic picture of renewal forces that operate in family firm and allow managers to make precise changes to enhance strategic renewal.Originality/valueThe findings support the contention that there is cultural-dependent countervailing effects on strategic renewal within family firms.
本文的目的是对社会文化背景可能发挥的作用进行多层次、跨国的分析,以丰富对家族企业战略更新的理解。作者将社会文化背景定义为企业层面的社会背景和民族文化,并提出:家族企业管理中的异质社会背景,即家族CEO和多代人参与,产生了对更新努力有不同影响的心态,并且由于不确定性规避和权力距离的民族文化维度的调节,所提出的影响会发生变化。设计/方法/方法作者使用独特的数据集,包括来自26个国家的959家家族企业,这些数据来自对家族企业的跨国定量研究。研究发现:家族CEO与跨文化更新呈负相关,这种关系被不确定性规避和权力距离减弱。此外,多代人参与与更新呈正相关,这种关系被两个文化维度增强。实际意义:作者建议决策者检查不同的背景、实践和认知如何对企业中存在的总体主导逻辑做出贡献。在这样做的过程中,他们可以评估逻辑作为一个整体如何影响更新,以及逻辑的不同部分如何发挥作用。这种全面的评估将为管理者提供一个在家族企业中运作的更新力量的整体图景,并允许管理者做出精确的改变,以加强战略更新。原创性/价值研究结果支持了家族企业内部存在文化依赖的战略更新抵消效应的论点。
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引用次数: 15
Interactive effects of quality of government and family firm governance on R&D output 政府质量与家族企业治理对研发产出的交互影响
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-07-30 DOI: 10.1108/CCSM-05-2017-0065
Feng Xiaoti
PurposeThe purpose of this paper is to focus on the interactive effects of intrinsic and extrinsic factors on R&D output by analysing Chinese-listed industrial family firms. It proposes modelling the moderating influence of quality of government (QOG) on the relationship between family firm governance types (family control and family management) and R&D output from the “twin agency” perspective (Stulz, 2005).Design/methodology/approachThe data set is organised as an unbalanced panel. This study exploits random-effects GLS regression, analysing both cross-sectional and time variation, and estimating the mean effects. The GLS model corrects the variance- and sequence-related problems of linear model random items and remains consistent and robust when the error term is heteroscedastic and non-normally distributed.FindingsThe findings provide several empirical conclusions: in areas with a higher QOG, family firms with greater family control (i.e. voting rights of the board) achieve more R&D output than firms with less family control; and QOG has no significant interactive effects with family management (i.e. the ratio of family managers among top managers) on R&D output. The main contribution of this paper is to show that in areas with a higher QOG, greater R&D output for family firms depends on greater family control rather than family management. These findings give a better understanding of the interactive influence of inside and outside agency problems in family firms in general and their R&D output in particular across different cities, and may help both family firms’ leaders and government policy makers to foster innovation by controlling intrinsic and extrinsic agency problems.Research limitations/implicationsTo date, most family firm innovation research has concentrated upon governance and R&D behaviour (Block, 2012; Brinkerink and Bammens, 2018; Chrisman and Patel, 2012; Lee and O’Neill, 2003). Few studies, however, have been performed from the major strategic (control) and operational (management) orientations, into the influence of outside (QOG) and inside (governance) factors upon innovation. This study attempts to fill that gap. It uses patent counts to measure the economic and technological importance of innovation. It argues that different QOG may lead major controllers or executives in family firms to have different motivations, and hence to approach innovation differently from the agency perspective.Practical implicationsThe main contribution of this study is to show that in areas with a higher QOG, higher R&D outputs of family firms depend on higher family control rather than family management, due to the interactive influence of inside and outside agency problems. When family management is high, the direct effect is high, because family management may reduce the principal–agent agency cost (PAAC), but the interactive effect of QOG and family management is not significant. In areas with high QOG, although family ma
目的通过对中国上市工业家族企业的分析,探讨内外因素对企业研发产出的交互影响。本文提出从“孪生代理”的角度对政府质量(QOG)对家族企业治理类型(家族控制和家族管理)与研发产出之间关系的调节影响进行建模(Stulz, 2005)。设计/方法/方法数据集被组织成一个不平衡的面板。本研究利用随机效应GLS回归,分析横截面和时间变化,并估计平均效应。GLS模型修正了线性模型随机项目的方差和序列相关问题,并在误差项为异方差和非正态分布时保持一致性和鲁棒性。研究结果表明:在质量绩效高的地区,家族控制(即董事会投票权)较大的家族企业的研发产出高于家族控制较少的企业;QOG与家族管理(即家族管理者占高管的比例)对研发产出的交互作用不显著。本文的主要贡献在于表明,在质量绩效较高的地区,家族企业更大的研发产出取决于更大的家族控制而不是家族管理。这些发现有助于更好地理解家族企业内部和外部代理问题的交互影响,特别是不同城市家族企业的研发产出,并有助于家族企业领导人和政府决策者通过控制内部和外部代理问题来促进创新。迄今为止,大多数家族企业创新研究都集中在治理和研发行为上(Block, 2012;Brinkerink and Bammens, 2018;克里斯曼和帕特尔,2012;李和奥尼尔,2003)。然而,很少有研究从主要的战略(控制)和经营(管理)的方向,到外部(QOG)和内部(治理)的因素对创新的影响。这项研究试图填补这一空白。它使用专利数量来衡量创新的经济和技术重要性。本文认为,不同的QOG可能导致家族企业的主要控制人或高管具有不同的动机,从而从代理角度不同地对待创新。实践启示本研究的主要贡献在于,在质量绩效较高的地区,由于内外代理问题的交互影响,家族企业的高研发产出依赖于较高的家族控制而非家族管理。当家族管理程度高时,直接效应高,因为家族管理可以降低委托代理代理成本(PAAC),但QOG与家族管理的交互效应不显著。在质量目标高的地区,虽然家族管理可以降低PAAC,但委托人-委托人和利他主义代理成本可能会增加。基于双代理理论,战略取向(家族控制)和经营取向(家族管理)之间不同的内部征用问题是主要的区别,而质量管理集团的外部征用问题则凸显了这一点。这些结果有助于更好地理解家族企业的总体情况,特别是不同城市的家族企业的研发产出。研究结果也显示了政府决策者的兴趣,他们应该意识到FFs特征对创新的重要性以及他们开展研发项目的激励。本研究采用Stulz(2005)的“孪生代理”概念,分析了政府的国家级代理问题与家族企业的企业级代理问题对研发产出的交互作用。本文回答了主要问题:QOG和家族企业治理对研发产出的交互作用是什么?本文的主要贡献是弥补了目前文献中的差距。
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引用次数: 5
A process model of how interpersonal interaction leads to effectiveness of the expatriate-host country national relationship 人际互动如何导致外派人员-东道国-国家关系有效性的过程模型
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-07-30 DOI: 10.1108/CCSM-11-2017-0147
Chun-Hsiao Wang, A. Varma
PurposeThe purpose of this paper is to develop and present a conceptual model of expatriate–host country national (HCN) interaction that explains how organizations can help increase cooperation between expatriates and HCNs by facilitating interaction between expatriates and HCNs.Design/methodology/approachThe authors draw upon intergroup contact theory to develop a process model which describes the processes critical to “the effectiveness of the expatriate–HCN relationship,” from both the expatriate and HCN perspectives.FindingsHCN–expatriate interactions are critical to the success of both expatriates and HCNs, but such interactions should not be left to chance – instead, organizations should intervene and facilitate conditions that foster such interactions, which can lead to better understanding and appreciation of each other. This would ensure that both expatriates and HCNs have a better understanding of the critical role played by the other party, and thus be willing to offer relevant and necessary support at the right time.Practical implicationsPrior research reveals that most expatriate–HCN interactions are left to the individuals themselves and are thus subject to stereotypes, misperceptions and even unfulfilled expectations. By intervening in this process, and providing relevant information about each other to both parties, organizations can facilitate higher quality interactions, help reduce or remove stereotypes and increase the chances that both parties receive required and relevant information on a timely basis from each other.Originality/valueThe authors specifically discuss how interpersonal expatriate–HCN interactions allow the two parties to become acquainted with each other, when the effects of such interactions can be strengthened, and what the resultant effects are in terms of expatriate–HCN relationships.
目的本文的目的是开发并提出一个外籍人员-东道国-国家(HCN)互动的概念模型,解释组织如何通过促进外籍人员和HCN之间的互动来帮助增加外籍人员和东道国之间的合作从外籍人士和HCN的角度来看,对“外籍人士与HCN关系的有效性”至关重要的流程。发现HCN——外籍人士的互动对外籍人士和HCN的成功都至关重要,但这种互动不应被视为偶然——相反,组织应该进行干预,并为促进这种互动的条件提供便利,从而更好地理解和欣赏彼此。这将确保外籍人士和HCN更好地了解另一方发挥的关键作用,从而愿意在适当的时候提供相关和必要的支持。实际含义先前的研究表明,大多数外籍人士与HCN的互动都留给了个人自己,因此会受到刻板印象、误解甚至未实现的期望的影响。通过干预这一过程,并向双方提供彼此的相关信息,组织可以促进更高质量的互动,帮助减少或消除陈规定型观念,并增加双方及时从对方那里获得所需和相关信息的机会。独创性/价值作者特别讨论了外籍人士与HCN之间的人际互动如何使双方相互了解,何时可以加强这种互动的效果,以及外籍人士与HCCN之间的关系会产生什么样的结果。
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引用次数: 32
The impact of national culture on the adoption of environmental management standards 民族文化对环境管理标准采用的影响
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2018-07-09 DOI: 10.5465/AMBPP.2018.104
Raquel Orcos, S. Palomas
PurposeThe purpose of this paper is to explore how national cultures contribute to explain the uneven diffusion of ISO 14001 across countries. The paper focuses on two of the cultural dimensions developed by the global leadership and organizational behavior effectiveness (GLOBE) project, namely, performance orientation and institutional collectivism.Design/methodology/approachA database containing information about the diffusion of ISO 14001 in 52 countries during the period 1999–2016 was built to carry out this research. The countries considered in this study represent about 90 percent of worldwide ISO 14001 certifications. The information was gathered from publicly available data sources: the ISO Survey, published every year by the International Organization for Standardization, the world development indicators of the World Bank, the cultural dimensions of the GLOBE project and the Index of Economic Freedom provided by The Heritage Foundation.FindingsThis research finds that both performance orientation and institutional collectivism influence the diffusion of ISO 14001. Whereas performance orientation slows down the diffusion of ISO 14001, institutional collectivism speeds it up. Additionally, this research shows that the slowing effect of performance orientation decreases in strength over time, while the accelerating effect of institutional collectivism becomes stronger.Originality/valueThe study adds to the understanding of the influence of national culture on the diffusion of environmental management standards, with an emphasis on ISO 14001. A key contribution of this research is that it explores how the influence of cultural dimensions change over time as a result of the development and maturation of ISO 14001.
本文的目的是探讨国家文化如何有助于解释ISO 14001在各国之间的不均匀传播。本文主要关注全球领导与组织行为有效性(GLOBE)项目开发的两个文化维度,即绩效导向和制度集体主义。设计/方法/方法建立了一个数据库,其中包含1999-2016年期间ISO 14001在52个国家的传播信息。本研究中考虑的国家约占全球ISO 14001认证的90%。这些资料是从可公开获得的数据来源收集的:国际标准化组织每年出版的ISO调查、世界银行的世界发展指标、GLOBE项目的文化方面和传统基金会提供的经济自由指数。研究发现绩效导向和制度集体主义对iso14001的传播都有影响。绩效导向减缓了ISO 14001的传播,而制度集体主义则加速了ISO 14001的传播。此外,本研究还发现,绩效导向的减缓效应随着时间的推移而减弱,而制度集体主义的加速效应则越来越强。原创性/价值本研究增加了对国家文化对环境管理标准传播的影响的理解,重点是ISO 14001。本研究的一个关键贡献是,它探讨了随着ISO 14001的发展和成熟,文化维度的影响如何随着时间的推移而变化。
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引用次数: 5
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Cross Cultural & Strategic Management
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