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The conceptual difference really matters 概念上的差异确实很重要
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-12-05 DOI: 10.1108/ccsm-04-2019-0084
A. Alipour
PurposeIn spite of the common label, uncertainty avoidance (UA) across Hofstede and GLOBE models has been found to be negatively correlated and capture distinct concepts. Nevertheless, the empirical research focusing on the impact of UA on a variety of constructs has strongly neglected this conceptual difference, assuming them equivalent constructs and using one as an alternative for the other, or merely applying one for reasons other than conceptual relevance. Challenging this taken-for-granted assumption, the purpose of this paper is to show that their conceptual difference matters by showing that their causal impact on a given construct is not consistent given their conceptual difference.Design/methodology/approachHypotheses are tested using hierarchical linear modeling analyses on firms from Compustat Global Database across 44 countries within the time span of 1990–2017.FindingsThe findings show that the causal effects of Hofstede UA index (UAI) and GLOBE UA society practices on the risk-taking behavior of firms are not consistent. Unlike Hofstede UAI, GLOBE UA (society practices) does not reduce the risk-taking behavior of firms.Originality/valueThis study is valuable in that it raises awareness on the conceptual differences between UA dimensions across Hofstede vs GLOBE and challenges one of the taken-for-granted assumptions in the empirical literature that the two are equivalent by empirically showing that their impacts on a given construct (i.e. the risk-taking behavior of firms) are not consistent.
目的尽管有共同的标签,但Hofstede和GLOBE模型中的不确定性回避(UA)被发现是负相关的,并捕获了不同的概念。然而,专注于UA对各种结构的影响的实证研究强烈忽视了这种概念差异,假设它们是等效的结构,并使用其中一个作为另一个的替代,或者仅仅出于概念相关性以外的原因应用其中一个。对这一被视为理所当然的假设提出质疑,本文的目的是通过证明他们对给定结构的因果影响在概念差异的情况下是不一致的,来证明他们的概念差异很重要。在1990-2017年的时间跨度内,使用Compustat全球数据库对44个国家的企业进行了分层线性建模分析,对设计/方法论/方法假设进行了测试。结果表明,Hofstede UA指数(UAI)和GLOBE UA社会实践对企业冒险行为的因果影响并不一致。与Hofstede UAI不同,GLOBE UA(社会实践)并没有减少企业的冒险行为。独创性/价值这项研究的价值在于,它提高了人们对Hofstede和GLOBE UA维度之间概念差异的认识,并通过实证表明它们对给定结构(即企业的风险承担行为)的影响不一致,挑战了实证文献中一个想当然的假设,即两者是等效的。
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引用次数: 4
Measuring consumers’ perceptions of business ethicality on price, product, and service domains 衡量消费者在价格、产品和服务领域对商业道德的看法
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-12-05 DOI: 10.1108/ccsm-01-2019-0017
J. Tsalikis, Michelle van Solt, B. Seaton
PurposeThe purpose of this paper is to examine consumer perceptions across various countries, and uses content analysis in order to compare individual countries’ perceptions of ethicality over three business domains: price, product and service.Design/methodology/approachThe data encompasses measurements from 18 countries including the USA and countries in Eastern and Western Europe, Latin America, Asia and the Middle East Hofstede’s cultural dimensions and the gross national income purchasing power parity were explored to explain the differences in focus between countries.FindingsThe results indicate that Mexico and Argentina place a higher focus on price, while Russia, China and India place a greater focus on the product element. In terms of ethical perceptions of service, only Brazil places high focus on this domain. The results indicated that uncertainty avoidance was significant for five of the six countries focusing on price, suggesting that price provides a level of certainty and therefore less ambiguity.Originality/valueThe importance of this study is based on the idea that consumer trust is vital to the efficient running of economic activity.
目的本文的目的是考察各国消费者的看法,并使用内容分析来比较各国在价格、产品和服务三个商业领域对道德的看法。设计/方法/方法数据包括来自18个国家的测量数据,包括美国和东欧和西欧、拉丁美洲、亚洲和中东国家。霍夫斯泰德的文化维度和国民总收入购买力平价被探讨,以解释国家之间关注的差异。研究结果表明,墨西哥和阿根廷更关注价格,而俄罗斯、中国和印度更关注产品元素。就服务的道德观念而言,只有巴西高度重视这一领域。结果表明,在关注价格的六个国家中,有五个国家避免了不确定性,这表明价格提供了一定程度的确定性,从而减少了模糊性。独创性/价值本研究的重要性在于消费者信任对经济活动的有效运行至关重要。
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引用次数: 2
Are international small business owners really that different? 国际小企业主真的有那么不同吗?
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-11-13 DOI: 10.1108/ccsm-08-2018-0130
S. Gundlach, André Sammartino
PurposeThe purpose of this paper is to investigate the impact of individual traits and attributes on the entrepreneurial and internationalization actions of Australian businesswomen, many of whom run small businesses.Design/methodology/approachThis study is exploratory and quantitative, based on a questionnaire survey of 323 Australian businesswomen. Drawing upon the extant literature on internationalization, gender and entrepreneurship, the study explores two micro-foundational relationships of interest – personality and capability assessment differences between female business owners and their employed counterparts, and the impact of such traits and assessments on their internationalization. A further question is explored in terms of any differentials in perceptions of barriers in internationalization.FindingsThe findings show key personality dimensions do not differ dramatically between Australian businesswomen working in their own businesses (i.e. entrepreneurs) or as employees in organizations, while there are surprisingly few differences between women who are engaged internationally and those yet to do so. When comparing the female entrepreneurs and employees, in particular, the findings around tolerance for ambiguity and management efficacy are notably counterintuitive. This leads to the development of testable propositions to refine the causal claims in this domain.Practical implicationsThe study calls into question the distinctiveness of entrepreneurs and entrepreneurial endeavors, at least for female businesswomen.Originality/valueBy including entrepreneurs and employees, women who have engaged internationally and those that are yet to do so, the study avoids some of the potential self-selection and confirmation biases inherent in studies of only entrepreneurs or small business owners. The investigation of individual traits, attributes and experiences as micro-foundations for internationalization motivations challenges existing theories of small business expansion.
本文的目的是调查个人特质和属性对澳大利亚女企业家创业和国际化行为的影响,其中许多人经营小企业。设计/方法/方法本研究是探索性和定量的,基于对323名澳大利亚商业女性的问卷调查。本研究在借鉴现有国际化、性别与创业相关文献的基础上,探讨了两种微观基础的利益关系——女性企业主与职场女性的个性和能力评估差异,以及这些特征和评估对女性企业主国际化的影响。进一步的问题探讨了在对国际化障碍的看法上的任何差异。研究结果显示,在自己创业的澳大利亚女商人(即企业家)和在组织中工作的澳大利亚女商人之间,关键的性格维度并没有显着差异,而令人惊讶的是,在参与国际事务的女性和尚未参与国际事务的女性之间,差异几乎没有。特别是在比较女性企业家和员工时,关于模糊容忍度和管理效率的研究结果明显违反直觉。这导致了可测试命题的发展,以完善这一领域的因果主张。实际意义这项研究对企业家和创业努力的独特性提出了质疑,至少对女企业家来说是这样。独创性/价值通过将企业家和雇员、参与国际事务的女性和尚未参与国际事务的女性纳入研究,该研究避免了仅针对企业家或小企业主的研究中固有的一些潜在的自我选择和确认偏见。将个体特征、属性和经验作为国际化动机的微观基础,对现有的小企业扩张理论提出了挑战。
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引用次数: 5
Complementarity of capabilities across cultures 跨文化能力的互补性
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-23 DOI: 10.1108/ccsm-12-2018-0217
T. Anning-Dorson
PurposeThe purpose of this paper is to investigate how service firms across two different cultural contexts use their customer involvement capabilities to create competitive advantage. The study further assesses the possible complementarity effect of innovation and involvement capabilities in enhancing firm competitiveness. Lastly, the study draws on the complementarity of capabilities and social institutions to examine whether different cultural contexts explain the use of involvement capability among service firms.Design/methodology/approachThe study sampled service firms from an emerging economy (India) and high-income economy (The UK), which have different cultural contexts (collectivism/individualist) to assess the hypothesized relationship. Data collection processes were adapted to the contexts to optimize reliability and relevance. Multi-group structural equation modeling was used in analyzing the data.FindingsThe study finds that cultural contexts explain the positive relationship between customer involvement capability and firm competitiveness such that in collectivist cultures, involvement capability is more positively related to competitiveness but negative in individualistic contexts. However, in both contexts, service firms can through capability bundling increase firm competitiveness. The study found that the complementarity effects of innovation and involvement capabilities were found to be positive in both contexts.Originality/valueThis study departs from previous studies by arguing that customer involvement is a complementary capability that helps exploit the potential of innovation capability of service firms. This study further demonstrates that cultural context defines the effectiveness of involvement capability in achieving firm competitiveness.
本文的目的是调查两种不同文化背景下的服务公司如何利用他们的客户参与能力来创造竞争优势。研究进一步评估了创新能力与参与能力在提升企业竞争力方面可能存在的互补效应。最后,研究利用能力和社会制度的互补性来检验不同的文化背景是否解释了服务公司参与能力的使用。该研究从具有不同文化背景(集体主义/个人主义)的新兴经济体(印度)和高收入经济体(英国)的服务公司中取样,以评估假设的关系。数据收集过程适应上下文,以优化可靠性和相关性。采用多组结构方程模型对数据进行分析。研究发现文化语境解释了顾客投入能力与企业竞争力之间的正相关关系,例如在集体主义文化中,顾客投入能力与竞争力之间的正相关关系更为显著,而在个人主义文化中,顾客投入能力与竞争力之间的正相关关系更为显著。然而,在这两种情况下,服务企业都可以通过能力捆绑来提高企业竞争力。研究发现,在两种情境下,创新能力与参与能力的互补效应都是正向的。原创性/价值本研究与以往的研究不同,认为顾客参与是一种互补能力,有助于开发服务企业创新能力的潜力。本研究进一步表明,文化背景决定了企业参与能力在实现企业竞争力方面的有效性。
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引用次数: 10
Job satisfaction in the global MNE: does distance matter? 跨国公司的工作满意度:距离重要吗?
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-22 DOI: 10.1108/CCSM-09-2017-0115
Gwyneth Edwards, Abdulrahman Chikhouni, R. Molz
PurposeThe purpose of this paper is to investigate how the relative institutional distance of the subsidiary from the multinational enterprise (MNE) headquarters influences job satisfaction in the subsidiary. The authors argue that job satisfaction in the MNE subsidiary will be influenced by the institutional distance between the firm’s home (headquarter) and host (subsidiary) countries, such that the greater the institutional distance, the less satisfied the subsidiary employees. The authors also argue that the degree of function interdependence (global vs local roles) will moderate this relationship, such that high interdependence will result in lower job satisfaction as distance increases.Design/methodology/approachUsing data from a global high-tech Canadian MNE, consisting of over 15,000 employees located in 19 subsidiaries, the research undertakes an empirical investigation that identifies if and how job satisfaction varies between countries and tests the influence of subsidiary-level institutional distance from the headquarters on subsidiary-level job satisfaction, using a multilevel model.FindingsThe results demonstrate that subsidiary distance from the headquarters has a complex effect on subsidiary-level job satisfaction; in some distances, no effect is found, while in others, either some or all job satisfaction facets are affected (depending on the distance and facet) in both positive and negative ways. Unlike much of the past research on distance, which has treated distance as a barrier to be overcome or reduce (Stahl et al., 2016), the paper’s finding demonstrate that “negative” distance operates independently (and at varying strengths and significance) than “positive” distance, due to underlying mechanisms.Research limitations/implicationsThere is a real opportunity to push ahead on linking international business strategy research with organizational theory and organizational behavior research. To do so, it requires not only a positive organizational scholarship approach (Stahl et al., 2016) but also methods that will allow researchers to study the influence of distance on mechanisms and processes, as opposed to stand-alone variables. The authors therefore suggest that future work in this area pursue qualitative methods as called for by Chapman et al. (2008).Practical implicationsFindings are surprising, in that results vary across job facets and distances. Practitioners need to therefore focus on the mechanisms that influence job satisfaction, not just differences and their potential negative impact.Originality/valueThe firm-level study provides a rich perspective on the complex way in which country-level differences influence subsidiary-level job satisfaction.
目的研究子公司与跨国企业总部的相对制度距离对子公司工作满意度的影响。作者认为,跨国公司子公司的工作满意度会受到公司母国(总部)和东道国(子公司)之间的制度距离的影响,因此制度距离越大,子公司员工的满意度越低。作者还认为,职能相互依赖的程度(全球与地方角色)将调节这种关系,因此,随着距离的增加,高度相互依赖将导致工作满意度降低。设计/方法/方法利用加拿大一家全球高科技跨国公司的数据,该公司由位于19个子公司的15000多名员工组成,该研究进行了一项实证调查,确定了工作满意度是否以及如何在不同国家之间变化,并测试了子公司级机构与总部的距离对子公司级工作满意度的影响,使用多级模型。研究结果表明,子公司与总部的距离对子公司层面的工作满意度有复杂的影响;在某些距离中,没有发现任何影响,而在另一些距离中,工作满意度的某些或所有方面都受到了积极和消极的影响(取决于距离和方面)。与过去许多关于距离的研究不同,后者将距离视为需要克服或减少的障碍(Stahl et al.,2016),该论文的发现表明,由于潜在的机制,“负”距离比“正”距离独立运作(强度和意义各不相同)。研究局限性/含义将国际商业战略研究与组织理论和组织行为研究联系起来是一个真正的机会。要做到这一点,不仅需要积极的组织学术方法(Stahl et al.,2016),还需要让研究人员研究距离对机制和过程的影响的方法,而不是独立的变量。因此,作者建议,这一领域的未来工作应遵循Chapman等人(2008)所呼吁的定性方法。实际意义研究结果令人惊讶,因为结果因工作方面和距离而异。因此,从业者需要关注影响工作满意度的机制,而不仅仅是差异及其潜在的负面影响。独创性/价值公司层面的研究为国家层面的差异影响子公司层面的工作满意度的复杂方式提供了丰富的视角。
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引用次数: 2
Analyzing foreign expansion and corporate reputation: review and future research agenda 分析海外扩张与企业声誉:回顾与未来研究议程
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-22 DOI: 10.1108/ccsm-06-2019-0110
Juan Velez-Ocampo, M. Gonzalez‐Perez
PurposeThe purpose of this paper is to review the literature on corporate reputation and internationalization to identify key research theories, contexts, characteristics, methodologies, applications, limitations and opportunities for future research on the interlinks between these two complex constructs.Design/methodology/approachElements of systematic literature review and bibliometric analysis were used to analyze theories, contexts, characteristics, methodologies and opportunities for future research based on 90 articles published in 50 journals over 27 years.FindingsThe findings suggest that this is a contemporary yet expanding research field explored from a variety of theoretical, methodological and empirical standpoints, which hinders broad conclusions and warrants further research. More specifically, this paper identifies three broad research streams that link international expansion and corporate reputation and suggests avenues for future studies: cross-national institutions, strategic decisions and corporate reputation; international marketing, consumers and brand credibility; and corporate image, international trade and investment flows.Originality/valueReputation and internationalization are constructs with multiple applications and interpretations. The way companies build, maintain and extend their reputation and legitimacy, and the drivers, motives and difficulties faced by them when expanding operations internationally have been widely studied separately. This manuscript reviews the nascent and promising linkage between these two elements that have recently drawn the attention of business practitioners and scholars alike.
目的本文的目的是回顾有关企业声誉和国际化的文献,以确定关键的研究理论、背景、特征、方法、应用、局限性和未来研究这两个复杂结构之间相互联系的机会。设计/方法论/方法基于27年来发表在50种期刊上的90篇文章,使用系统文献综述和文献计量分析的元素来分析理论、背景、特征、方法和未来研究的机会。研究结果表明,这是一个从各种理论、方法和实证角度探索的当代但不断扩大的研究领域,阻碍了广泛的结论,需要进一步研究。更具体地说,本文确定了将国际扩张与企业声誉联系起来的三个广泛的研究流,并提出了未来研究的途径:跨国家机构、战略决策和企业声誉;国际营销、消费者和品牌信誉;以及企业形象、国际贸易和投资流动。独创性/价值声誉和国际化是具有多种应用和解释的结构。公司建立、维护和扩大其声誉和合法性的方式,以及它们在国际扩张业务时面临的驱动因素、动机和困难,都被广泛地单独研究。这篇手稿回顾了这两个元素之间新生的、有希望的联系,这些联系最近引起了商业从业者和学者的注意。
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引用次数: 13
Effects of ownership structure on the relationship between multinationality and downside risk 股权结构对多国性与下行风险关系的影响
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-22 DOI: 10.1108/ccsm-10-2018-0172
Chaoyang Zhou
PurposeThe purpose of this paper is to explore how multinationality affects multinational companies’ (MNCs) downside risk and the moderate effects of ownership structure in the setting of emerging markets based on Chinese publicly traded manufacturing MNCs.Design/methodology/approachThe author derives hypotheses based on real options theory and agency theory, and tests hypotheses by using Tobit model and a unique data set of Chinese A-shared publicly traded manufacturing MNCs in the period of 2010–2016.FindingsThe empirical results suggest that multinationality is positively related to downside risk and this effect is subjected to ownership structure for firms in emerging markets. In particular, multinationality of MNCs with a high level of ownership concentration, managerial ownership and institutional ownership is more likely to reduce downside risk.Practical implicationsThe main conclusion of this paper highlights the importance of ownership structure of MNCs in explaining the real options value of multinationality, and conveys to owners of MNCs in China and other emerging markets the need to strengthen firms’ governance if they want to maximize the benefits of multinational operations.Originality/valueThis study extends existing studies by taking ownership structure into consideration and highlighting the importance of agency problem in the examination of multinationality and downside risk, which provides a potential explanation for previous mixed evidence. This study also provides new evidence for the relationship between multinationality and downside risk by using a unique sample from China, an emerging market country.
目的以中国上市制造业跨国公司为研究对象,探讨跨国公司在新兴市场环境下如何影响跨国公司的下行风险以及股权结构的适度影响,并利用Tobit模型和2010-2016年中国a股上市制造业跨国公司的一组独特数据对假设进行了检验。特别是,拥有高度所有权集中度、管理层所有权和机构所有权的跨国公司更有可能降低下行风险。本文的主要结论强调了跨国公司所有权结构在解释跨国公司实物期权价值方面的重要性,并向中国和其他新兴市场的跨国公司所有者传达了如果他们想最大限度地提高跨国经营的利益,就需要加强公司治理。原创性/价值本研究通过考虑所有权结构,并强调代理问题在跨国性和下行风险研究中的重要性,扩展了现有研究,为之前的混合证据提供了潜在的解释。本研究还通过使用来自中国这个新兴市场国家的独特样本,为跨国性与下行风险之间的关系提供了新的证据。
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引用次数: 8
Rough diamonds in emerging markets: legacy, competitiveness, and sustained high performance 新兴市场的原钻:遗产、竞争力和持续的高绩效
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-22 DOI: 10.1108/CCSM-03-2019-0057
S. Park, G. Ungson
PurposeThe purpose of this paper is to uncover the underlying drivers of sustained high performing companies based on a field study of 127 companies in Brazilian, Russian, Indian and Chinese (BRIC) and Association of Southeast Asian Nations (ASEAN) emerging markets. Understanding these companies provides a complementary way of appraising the growth, development and transformation of emerging markets. The authors synthesize the findings in an overarching framework that covers six strategies for building and sustaining legacy that leads to the succession of intergenerational wealth over time: overcoming institutional voids, inclusive markets, deepening localization, nurturing government support, building core competencies and harnessing human capital. The authors relate these strategies to different levels of development using Prahalad and Hart’s BOP framework.Design/methodology/approachThis study examines the underlying drivers of sustained high-performance companies based on field studies from an initial set of 105,260 BRIC companies and close to 500 companies in ASEAN. The methods employed four screening tests to arrive at a selection of the highest-performing firms: 70 firms in the BRIC nations and 58 firms from ASEAN. Following the selection, the authors constructed cases using primary interviews and secondary data, with the assistance of Ernst & Young and with academic colleagues in Manila. These studies were originally conducted in two separate time periods and reported accordingly. This paper synthesizes the findings of these two studies to arrive at an extended integrative framework.FindingsFrom the cases, the authors examine six strategies for building and sustaining legacy that lead to high performance over time: overcoming institutional voids, creating inclusive markets, deepening localization, nurturing government support, building core competencies and harnessing human capital. To address the evolving state of institutional voids in these countries, the authors employ similar methods to hypothesize the placement of these strategies in the context of the world economic pyramid, initially formulated as the “bottom of the pyramid” framework.Originality/valueThis paper synthesizes and extends the authors’ previous works by proposing the concept of legacy to describe the emergence and succession of local exemplary firms in emerging markets. This study aims to complement extant measures of nation-growth based primarily on GDP. The paper also extends the literature on institutional voids in shifting the focus from the mix of voids to their evolving state. Altogether, the paper provides a complementary narrative on assessing the market potential of emerging markets by adopting several categories of performance.
本文的目的是通过对巴西、俄罗斯、印度和中国(金砖四国)以及东南亚国家联盟(东盟)新兴市场的127家公司进行实地研究,揭示持续高绩效公司的潜在驱动因素。了解这些公司为评估新兴市场的成长、发展和转型提供了一种互补的方式。作者将研究结果综合到一个总体框架中,该框架涵盖了六种战略,以建立和维持遗产,从而随着时间的推移实现代际财富的继承:克服制度空白、包容性市场、深化本地化、培养政府支持、建立核心竞争力和利用人力资本。作者使用Prahalad和Hart的BOP框架将这些策略与不同的发展水平联系起来。本研究基于对105,260家金砖四国公司和近500家东盟公司的实地研究,探讨了持续高性能公司的潜在驱动因素。这些方法采用了四种筛选测试,以选出表现最好的公司:70家来自金砖四国的公司和58家来自东盟的公司。在选择之后,作者在安永会计师事务所和马尼拉的学术同事的协助下,使用主要访谈和次要数据构建案例。这些研究最初是在两个不同的时期进行的,并相应地进行了报告。本文综合了这两项研究的结果,得出了一个扩展的综合框架。从这些案例中,作者研究了六种建立和维持遗产的战略,这些战略可以带来长期的高绩效:克服制度空白、创造包容性市场、深化本地化、培育政府支持、建立核心竞争力和利用人力资本。为了解决这些国家不断演变的制度空白状态,作者采用了类似的方法来假设这些战略在世界经济金字塔背景下的位置,最初制定为“金字塔底部”框架。原创性/价值本文通过提出遗产的概念来描述新兴市场中当地模范企业的出现和继承,综合并扩展了作者之前的作品。本研究旨在补充现有的主要基于GDP的国家增长指标。本文还扩展了关于制度空洞的文献,将焦点从空洞的混合转移到它们的演变状态。总而言之,本文通过采用几个绩效类别来评估新兴市场的市场潜力,提供了一个补充的叙述。
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引用次数: 6
Cross-cultural professional experiences of female expatriates 女性外籍人士的跨文化职业经历
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-15 DOI: 10.1108/ccsm-05-2018-0062
Tami France, L. Booysen, Carolynne E Baron
PurposeIn this world of global interconnectedness, women continue to develop cross-cultural careers and their experiences impact global scholarship and practice. The purpose of this paper is to explore the relationships, resources and characteristics that support female expatriate success, with specific focus on the role of mentor/coach relationships. The sample included 102 women from the USA, Canada, Australia and the UK working or formerly working in Mainland China, Hong Kong, Macau or Taiwan.Design/methodology/approachThis three phase sequential mixed-methods exploratory research study included 10 one-on-one semi-structured interviews, 102 survey respondents and 3 facilitated focus groups attended by nine professional women.FindingsThis research offers evidence that resiliency-based characteristics must be cultivated and developed to support expatriate cross-cultural success. These characteristics can be cultivated through relying on multiple relationships, such as mentors, coaches, host country liaisons, expatriate colleagues, friends and family as well as by supporting and mentoring others. These characteristics can also be developed through specific cultural experiences, knowledge and skill building resources, as well as developing an informed view of self and identity clarity through reflective activities.Originality/valueBased on the overall findings, a cross-cultural professional success model was designed and implications for scholarship, organizational effectiveness and cross-cultural leadership practice are presented.
目的在这个全球互联的世界里,女性继续发展跨文化职业,她们的经历影响着全球学术和实践。本文的目的是探索支持女性外派成功的关系、资源和特征,特别关注导师/教练关系的作用。样本包括102名来自美国、加拿大、澳大利亚和英国的女性,她们在中国大陆、香港、澳门或台湾工作或曾经工作。设计/方法论/方法这项三阶段顺序混合方法的探索性研究包括10次一对一半结构化访谈,102名调查对象和3个由9名职业女性参加的促进焦点小组。发现这项研究提供了证据,证明必须培养和发展基于弹性的特征,以支持外籍人士的跨文化成功。这些特点可以通过依赖多种关系来培养,如导师、教练、东道国联络人、外籍同事、朋友和家人,以及支持和指导他人。这些特征也可以通过具体的文化经验、知识和技能建设资源来发展,也可以通过反思活动来发展对自我和身份清晰的知情看法。创新性/价值观基于总体发现,设计了一个跨文化职业成功模型,并对学术、组织有效性和跨文化领导实践提出了启示。
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引用次数: 10
The role of reciprocity in the internationalization of social enterprises 互惠在社会企业国际化中的作用
IF 2.5 4区 管理学 Q3 MANAGEMENT Pub Date : 2019-10-15 DOI: 10.1108/ccsm-08-2018-0131
Klavdia Evans, Veronika Ermilina, Ashley Salaiz
PurposeThe paper enhances our understanding of how small businesses with a strong social mission undergo international expansion. Building on the theoretical arguments on social exchange theory (SET), specifically on the literature on reciprocity, the purpose of this paper is to investigate the applicability of the Uppsala Internationalization Model to the context of a social enterprise (SE). The propositions argue that the strong social orientation of SEs encourages a reciprocal exchange with the stakeholders of the host country that limits the number of obstacles they may face during the internationalizing process.Design/methodology/approachThe conceptual development bridges SET with bodies of knowledge on SE, Uppsala Internationalization Model and organizational embeddedness.FindingsThe theoretical arguments provide evidence of how the socially oriented mission of a small business aids it with overcoming obstacles presented by internationalization. Specifically, the authors show that socially oriented enterprises are uniquely equipped to conquer the lack of adequate information about a foreign market and a lack of adequate public support in a host country. A social mission, which ignites positive reciprocity with the local stakeholders, serves as a valuable asset in the process of internationalization. Moreover, since the propositions recognize that the norms of reciprocity differ from one national culture to another, they unfold how reciprocal exchanges may be altered because of the nuances of national culture.Originality/valueThis work makes three important contributions. First, it extends our understanding of why SEs can potentially internationalize more rapidly than organizations without a strongly pronounced social mission. Second, the investigation on the applicability of the U-Model to the context of SE answers scholars’ recent call for continuous work on advancing the U-Model. Third, the authors equip practitioners with a thorough understanding of how they can capitalize on the social aspect of a SE in the unique setting of a specific national culture.
目的本文加深了我们对具有强大社会使命的小企业如何进行国际扩张的理解。本文的目的是在社会交换理论(SET),特别是互惠文献的基础上,研究乌普萨拉国际化模型在社会企业(SE)背景下的适用性。这些主张认为,SE强烈的社会导向鼓励与东道国利益相关者进行互惠交流,从而限制了他们在国际化过程中可能面临的障碍数量。设计/方法论/方法概念开发将SET与SE、乌普萨拉国际化模型和组织嵌入方面的知识体系联系起来。发现这些理论论点为小企业的社会导向使命如何帮助其克服国际化带来的障碍提供了证据。具体而言,作者表明,以社会为导向的企业具有独特的能力,能够克服缺乏有关外国市场的充分信息和东道国缺乏足够的公共支持的问题。社会使命激发了与当地利益相关者的积极互惠,是国际化过程中的宝贵资产。此外,由于这些主张承认互惠准则因民族文化而异,因此它们揭示了互惠交流是如何因民族文化的细微差别而改变的。这部作品有三个重要贡献。首先,它扩展了我们对为什么SE可以比没有强烈社会使命的组织更快地国际化的理解。其次,对U-模型在SE背景下的适用性的调查回应了学者们最近关于继续推进U-模型的呼吁。第三,作者让从业者彻底了解如何在特定民族文化的独特背景下利用SE的社会方面。
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引用次数: 6
期刊
Cross Cultural & Strategic Management
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