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Beyond Traditional Practices: Innovating Workplace Mental Health in the Community. 超越传统做法:社区工作场所心理健康创新。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27444
Tazim Virani, Farah Ismail, Jillian Brooke

Workplace mental health is a critical concern. Forty per cent of healthcare workers experience burnout, half intend to leave the profession and only 60% express satisfaction with the quality of care they provide. These statistics highlight the urgency for innovative and holistic approaches to support well-being within healthcare organizations. This article focuses on an organization that prioritizes the mental health of its 8,000 distributed staff. Guided by the values of love, life care and work with purpose, the organization implemented strategies to strengthen its culture, develop leadership and create supportive environments. Emphasis was placed on interventions to mitigate stress and fatigue. Successes and lessons learned are shared, offering a blueprint for other organizations.

工作场所的心理健康是一个关键问题。40%的医护人员感到倦怠,一半的人打算离开这个职业,只有60%的人对他们提供的护理质量表示满意。这些统计数据突出表明,迫切需要采用创新和全面的方法来支持医疗保健组织内部的福祉。本文关注的是一个优先考虑其8000名员工心理健康的组织。在爱、关爱生命和有目的工作的价值观的指导下,该组织实施了加强文化、培养领导力和创造支持性环境的战略。重点放在减轻压力和疲劳的干预措施上。成功和经验教训被分享,为其他组织提供了一个蓝图。
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引用次数: 0
Introduction to Mental Health in Healthcare Workplaces. 医疗保健工作场所心理健康简介。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27491
Ruby Brown, Anne Wojtak

In the quest by health leaders to create the conditions necessary for the delivery of safe, high-quality care, this issue of Healthcare Quarterly (HQ) is pleased to offer some promising approaches and resources for establishing healthy workplaces. We are all too aware that the workforce - as the backbone of the health system - is facing severe pressures. The demand for healthcare workers is outpacing supply, which necessitates innovative solutions to retain those already in the system.

在卫生领导人为提供安全、高质量的护理创造必要条件的过程中,本期《卫生保健季刊》很高兴地为建立健康的工作场所提供了一些有前途的方法和资源。我们都非常清楚,作为卫生系统支柱的医务人员正面临着严峻的压力。对医疗工作者的需求超过了供应,这就需要创新的解决方案来留住那些已经在系统中的人。
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引用次数: 0
The Siren Call for Business Model Innovation in Healthcare. 医疗保健行业商业模式创新的警笛声
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27492
Neil Seeman

This essay explores the necessity and return on investment for business model innovation in Canada's healthcare system, questioning the traditional approach of rapid product development. It highlights the pressing need for innovative solutions to address the challenges posed by an aging population, with one-third of Canadians over 65 years of age managing multiple chronic conditions (Statistics Canada 2024). The discussion aims to redefine healthcare innovation strategies to enhance healthcare delivery and sustainability.

本文探讨了加拿大医疗保健系统商业模式创新的必要性和投资回报,质疑了快速产品开发的传统方法。它强调了迫切需要创新的解决方案来应对人口老龄化带来的挑战,65岁以上的加拿大人中有三分之一患有多种慢性病(加拿大统计局2024年)。讨论的目的是重新定义医疗创新战略,以提高医疗服务和可持续性。
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引用次数: 0
Co-Creating a Vision for the Future of Healthcare Leadership: An Organizational Case Study. 共同创造医疗保健领导力的未来愿景:组织案例研究。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27488
Laura Desveaux, Braeden Terpou, Balpreet Panesar, Jayshree Joshi, Marissa Bird

This qualitative case study explores the perspectives of approximately 270 leaders at all levels within Canada's largest community hospital to identify the qualities of effective leaders and their aspirations for the future of healthcare leadership. Responses to a structured visioning exercise with three open-ended prompts were anonymously collected, sorted using ChatGPT and thematically analyzed. Connection, integrity and impact were identified as central to effective leadership. These results align with and expand on existing leadership competency frameworks and inform the culture that is essential to building the healthcare leader workforce of tomorrow.

本定性案例研究探讨了加拿大最大的社区医院内各级约270名领导者的观点,以确定有效领导者的素质及其对医疗保健领导未来的期望。通过三个开放式提示,匿名收集对结构化远景练习的响应,使用ChatGPT进行分类并进行主题分析。联系、诚信和影响力被认为是有效领导的核心。这些结果与现有的领导能力框架保持一致并对其进行了扩展,并为构建未来的医疗保健领导者队伍所必需的文化提供了信息。
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引用次数: 0
Exploring Quality and Safety Best Practices at Leading International Centres. 探索国际领先中心的质量和安全最佳做法。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27489
Sarah Tosoni, Lucas B Chartier

Background: This project aimed to go beyond published literature to glean strategies and lessons learned on quality and safety (Q&S) best practices from centres with pre-eminent international reputations.

Methods: Nine centres participated in an interview; questions centred on approaches to building Q&S infrastructure around the Institute for Healthcare Improvement's (IHI's) Whole System Quality (WSQ) framework (Sampath et al. 2021).

Results: Inductive thematic analyses revealed recommendations for quality planning (e.g., making Q&S the central focus of an organization), quality control (e.g., triangulating Q&S metrics) and quality improvement (e.g., Q&S champions at all levels).

Conclusion: Recommendations provide a practical guide for the successful implementation of the IHI WSQ framework.

背景:该项目旨在超越已发表的文献,从具有卓越国际声誉的中心收集质量和安全(Q&S)最佳实践的战略和经验教训。方法:对9个中心进行访谈;问题集中在围绕医疗保健改进研究所(IHI)的全系统质量(WSQ)框架构建Q&S基础设施的方法(Sampath et al. 2021)。结果:归纳性专题分析揭示了质量策划(例如,使质量与安全成为组织的中心焦点)、质量控制(例如,三角化质量与安全度量)和质量改进(例如,各级质量与安全冠军)的建议。结论:建议为成功实施IHI WSQ框架提供了实用指南。
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引用次数: 0
Lung Cancer and COPD: Opportunities to Leverage Lung Cancer Screening Programs to Improve COPD Diagnostics. 肺癌和慢性阻塞性肺病:利用肺癌筛查项目提高慢性阻塞性肺病诊断的机会。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27494
Stacey J Butler, Lawrence Paszat, Andrea S Gershon

Lung cancer and chronic obstructive pulmonary disease (COPD) have many shared risk factors and not surprisingly, the two diseases often coexist. This article highlights the burden of COPD among patients with lung cancer in Ontario and explores opportunities to enhance lung cancer screening programs. We propose pursuing integrated strategies that incorporate new advances in artificial intelligence to improve disease diagnostics and navigate the complexity of caring for people with coexisting lung diseases. Evidence supports that this is a vulnerable population with unmet needs and poor outcomes that deserves urgent attention and action to promote earlier diagnosis and alleviate suffering.

肺癌和慢性阻塞性肺疾病(COPD)有许多共同的危险因素,毫不奇怪,这两种疾病经常共存。这篇文章强调了慢性阻塞性肺病在安大略省肺癌患者中的负担,并探讨了加强肺癌筛查计划的机会。我们建议采取综合策略,将人工智能的新进展纳入其中,以改善疾病诊断,并应对共存肺部疾病患者护理的复杂性。有证据表明,这是一个需求未得到满足、结果不佳的弱势群体,值得紧急关注并采取行动,以促进早期诊断和减轻痛苦。
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引用次数: 0
A Framework for Developing an Integrated Shelter Health Model in a Mid-Sized Community: The Windsor Shelter Health Experience. 在中等规模社区发展综合庇护所健康模式的框架:温莎避难所健康经验。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27487
Karen Michael, Kathryn A Pfaff, Kelly Goz, Jennifer N Bondy

Windsor Shelter Health is an integrated program that offers comprehensive on-site medical services at shelters and drop-in centres for people experiencing homelessness in Windsor, ON. Although homelessness exists in most Canadian communities, there is more understanding of homelessness responses in larger urban centres. Windsor is a mid-sized border city in southwestern Ontario. Here, we explore the structures and processes that have been used to build a shelter health model in a city of this size and some early outcomes. Examples of these include a thoughtful governance structure, a shared electronic medical record, co-location of services, embedded research and educational programs, sustainable funding sources and collaboration between partners. Using this model, we were able to divert patient visits from the emergency department to be better managed in an outpatient setting, increase patient attachment to primary care and create novel avenues for education for both learners and staff in Windsor. Therefore, we demonstrate why these are essential components of this new program, and how other mid- and smaller-sized cities might incorporate these elements into their own shelter health programs.

温莎庇护所保健是一项综合方案,在安大略省温莎的庇护所和收容中心为无家可归者提供全面的现场医疗服务。虽然加拿大大多数社区都存在无家可归现象,但人们对大城市中心的无家可归反应有更多的了解。温莎是安大略省西南部一个中等规模的边境城市。在这里,我们探讨了在这种规模的城市中用于建立住房健康模型的结构和过程,以及一些早期结果。这方面的例子包括深思熟虑的治理结构、共享的电子病历、服务的托管、嵌入式研究和教育计划、可持续的资金来源以及合作伙伴之间的协作。使用这种模式,我们能够将患者从急诊科转移到门诊环境中进行更好的管理,增加患者对初级保健的依赖,并为温莎的学习者和工作人员创造新的教育途径。因此,我们展示了为什么这些是这个新项目的重要组成部分,以及其他中小城市如何将这些元素纳入他们自己的住房卫生项目。
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引用次数: 0
From the Editors. 来自编辑。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27495
Anne Wojtak, Richard Lewanczuk

In October 2024, our team of co-editor-in-chiefs attended the North America Conference on Integrated Care in Calgary, AB. The conference provided an opportunity to learn from Canadian and international presenters about the progress toward greater collaboration and integration across health and social care. It was energizing to see how much leading-edge work is happening across Canada and reflect on the importance of creating purposeful space for knowledge sharing. Our team came away re-energized and committed to our work with Healthcare Quarterly (HQ) to continue bringing our readers examples of communities, organizations and teams implementing innovative solutions to some of our most complex system challenges.

2024年10月,我们的联合主编团队参加了在加拿大卡尔加里举行的北美综合护理会议。会议提供了一个机会,向加拿大和国际演讲者学习有关在卫生和社会护理方面加强合作和整合的进展。看到加拿大各地有多少前沿工作正在进行,并反思为知识共享创造有目的空间的重要性,这令人振奋。我们的团队重新振作起来,并致力于与Healthcare Quarterly (HQ)的合作,继续为读者提供社区、组织和团队实施创新解决方案的示例,以应对一些最复杂的系统挑战。
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引用次数: 0
Insights on the Healthcare Trajectories of People Living With Dementia. 痴呆症患者医疗保健轨迹透视。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27493
Raquel Souza Dias Betini, Masud Hussain, Rachel Latus, Allie Chen, Liudmila Husak, Catherine Pelletier, Larry Shaver

People living with dementia follow different healthcare trajectories based on the individual healthcare needs and external supports available to them. We explored healthcare trajectories involving home care and long-term care settings, associated factors and hospitalizations prior to transitioning to these settings. This study was part of a collaborative project between the Canadian Institute for Health Information and the Public Health Agency of Canada that supported the implementation of the national dementia strategy (PHAC 2019) through the Enhanced Dementia Surveillance Initiative (Government of Canada 2023). This initiative aimed to inform public health actions with new findings from surveillance and data.

痴呆症患者根据个人医疗保健需求和可获得的外部支持遵循不同的医疗保健轨迹。我们探讨了涉及家庭护理和长期护理环境的医疗保健轨迹,相关因素和过渡到这些环境之前的住院情况。本研究是加拿大卫生信息研究所与加拿大公共卫生署合作项目的一部分,该项目通过加强痴呆症监测倡议(加拿大政府2023年)支持实施国家痴呆症战略(PHAC 2019)。这一举措旨在利用监测和数据的新发现为公共卫生行动提供信息。
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引用次数: 0
Promoting Psychological Health and Safety in Canadian Healthcare Organizations. 促进加拿大医疗保健机构的心理健康和安全。
Pub Date : 2024-10-01 DOI: 10.12927/hcq.2024.27490
Graham Lowe

This article analyzes findings from the Health Standards Organization's new Global Workforce Survey (GWS). The GWS enables healthcare organizations to measure, analyze and benchmark their workforce's perceptions of working conditions, safety culture and care quality against peers. The GWS measures key features of The National Standard of Canada for Psychological Health and Safety in the Workplace (CSA Group and Bureau de normalisation du Québec 2013; MHCC 2013). The article highlights how psychological health and safety in Canadian healthcare organizations can enhance the well-being of workers, improve patient care and ultimately contribute to a more effective healthcare system.

本文分析了卫生标准组织最新的全球劳动力调查(GWS)的结果。GWS使医疗保健组织能够衡量、分析其员工对工作条件、安全文化和护理质量的看法,并对其进行基准测试。GWS衡量了《加拿大工作场所心理健康和安全国家标准》的主要特点(加拿大统计局集团和ququ标准化局,2013年;MHCC 2013)。这篇文章强调了加拿大医疗机构的心理健康和安全如何提高工作者的福祉,改善患者护理,并最终为更有效的医疗保健系统做出贡献。
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引用次数: 0
期刊
Healthcare quarterly (Toronto, Ont.)
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