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Visibility, Contact and Market-Competence: Keys to the Inclusion of People With Intellectual Disabilities in the Lebanese Workplace 知名度、接触和市场竞争力:黎巴嫩工作场所接纳智障人士的关键
Q1 Social Sciences Pub Date : 2020-10-05 DOI: 10.1017/idm.2020.3
Rita Merhej
Background: People with intellectual disabilities (ID) experience high unemployment due to external (stigma, parental overprotection and low expectations) and internal (learned helplessness) barriers. Although Lebanon was a pioneer among Arab countries in its legislative and social activism toward inclusion of disabled people, stigma persists and a benevolence model of disability still prevails. Aims: This article aims at identifying the needs of people with ID, and proposing directions for future work toward their inclusion in the Lebanese workplace, based on identified needs. Methodology: A literature search for articles on ID in Lebanon and national and regional reports on employment of people with ID over the past two decades was performed, excluding all documentation using unclear definitions of ID or focusing on mental illness. Findings: Analysis of the literature highlighted the need for more familiarity and contact with, for more visibility of, and more market-competent training for people with ID in Lebanon. Conclusions and implications: Prejudice and faulty conceptions of ID can be reduced by increasing visibility of people with ID through increased everyday life contact opportunities. Change is urged at the level of organisational sheltered training to provide a more market-competent training for ensuring proper job placement of people with ID in mainstream labour.
背景:由于外部障碍(污名、父母过度保护和低期望)和内部障碍(习得性无助),智障人士(ID)经历了高失业率。虽然黎巴嫩是阿拉伯国家在立法和社会活动中争取残疾人包容的先驱,但耻辱仍然存在,对残疾人的仁慈模式仍然盛行。目的:本文旨在确定有身份证件的人的需求,并根据确定的需求提出未来工作的方向,使他们融入黎巴嫩的工作场所。方法:对黎巴嫩关于身份证的文章以及过去二十年来关于身份证患者就业的国家和区域报告进行了文献检索,排除了所有使用身份证定义不明确或侧重于精神疾病的文件。研究结果:对文献的分析强调,需要与黎巴嫩身份证患者进行更多的熟悉和接触,提高他们的知名度,并为他们提供更多符合市场需求的培训。结论和启示:通过增加日常生活接触机会,增加ID患者的可见度,可以减少对ID的偏见和错误观念。敦促在组织庇护培训一级进行改革,以提供更具市场竞争力的培训,以确保有身份证的人在主流劳动力中得到适当的就业安置。
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引用次数: 0
The Role of Disability and Accessibility in Corporate Sustainability Reporting 残疾和无障碍在企业可持续发展报告中的作用
Q1 Social Sciences Pub Date : 2020-08-01 DOI: 10.1017/idm.2020.6
Christian Vogelauer, D. Herold, Elmar Fuerst
Abstract Although companies increasingly focus on the social dimension in corporate sustainability, there seems to be a lack of understanding how and to what extent disability and accessibility frameworks and activities are integrated in corporate sustainability reports. In this article, we aim to close this gap by (a) analysing the disability and accessibility (D&A) activities from the largest 50 companies in Europe based on their corporate sustainability reports, and (b) advancing a simplified conceptual framework for D&A that can be used in corporate reporting. In particular, we provide an overview about corporate D&A reporting and associated activities according to three identified areas: (a) workforce, (b) workplace, and (c) products and services. Our findings are twofold: First, the majority of the companies address D&A in their corporate sustainability reports mainly under the diversity umbrella, but lack a detailed debate about the three identified areas. Second, we found that existing frameworks for D&A are hardly used because either they are not focused on corporate reporting or seem too difficult or complicated to complete. Thus, our framework not only represents a first opportunity to foster the implementation of a D&A framework within the social dimension of corporate sustainability reports, but also presents a holistic yet flexible management tool that takes into account the most critical elements while shaping implementation, directing evaluation and encouraging future planning of D&A initiatives. As such, this study contributes to and extends the limited amount of research of D&A activities in the social dimension in corporate sustainability reporting.
虽然企业越来越关注企业可持续发展的社会维度,但人们似乎缺乏对残疾和无障碍框架和活动如何以及在多大程度上融入企业可持续发展报告的理解。在本文中,我们的目标是通过(a)根据欧洲最大的50家公司的企业可持续发展报告分析其残疾和无障碍(D&A)活动,以及(b)提出一个可用于企业报告的简化的D&A概念框架来缩小这一差距。特别是,我们根据三个确定的领域概述了公司的D&A报告和相关活动:(a)劳动力,(b)工作场所和(c)产品和服务。我们的发现是双重的:首先,大多数公司在其企业可持续发展报告中主要在多样性的保护伞下处理D&A,但缺乏对三个确定领域的详细讨论。其次,我们发现现有的D&A框架很少被使用,因为它们要么不关注公司报告,要么看起来太困难或太复杂而无法完成。因此,我们的框架不仅代表了在企业可持续发展报告的社会维度中促进D&A框架实施的第一次机会,而且还提供了一个全面而灵活的管理工具,在塑造实施、指导评估和鼓励D&A倡议的未来规划时考虑到最关键的因素。因此,本研究对企业可持续发展报告中有限的社会维度的D&A活动的研究做出了贡献和扩展。
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引用次数: 2
Understanding Local Barriers to Inclusion for Individuals With Intellectual and Developmental Disabilities Through an Employment Conference 透过就业会议了解智力及发展障碍人士融入社会的本地障碍
Q1 Social Sciences Pub Date : 2020-05-07 DOI: 10.1017/idm.2020.1
Laura M. Heron, Rumi Agarwal, Ingrid Gonzalez, Tan Li, Stephanie Garcia, Marlaina Maddux, Nicole Attong, S. Burke
Employment is a crucial part of adult life and is associated with improved health outcomes. However, despite the several advantages of hiring individuals with intellectual and development disabilities (IDD), the employment rate for this population is still low. An employment conference was organised to inform participants of successful employment initiatives, and to increase our understanding of local employer challenges regarding the recruitment, hire, and retention of employees with IDD. Descriptive statistics were used to assess common methods of recruitment, potential helpful hiring strategies, and recruitment, hire, and retention challenges, and an ordinal logistic regression was conducted to examine whether responses differed based on demographic variables. The conference was evaluated by gathering data on several facets of participant satisfaction. Findings brought to light several key challenges that can be used to create more targeted interventions and supports. Responses to several questions differed by demographics (such as company size and industry type), which represent important areas for future research to examine. Participants reported being satisfied with the conference, and many indicated that their attitudes had changed towards disability and that they were more likely to employ individuals with IDD in the future. Systematically addressing barriers to employment is essential in order to reduce the employment gap and improve outcomes for individuals with IDD. Ultimately, conferences that aim to educate participants about successful programs and strategies represent a promising practice that can increase employment opportunities for individuals with IDD.
就业是成年人生活的重要组成部分,与改善健康状况有关。然而,尽管雇佣有智力和发育障碍(IDD)的人有几个优势,但这一人群的就业率仍然很低。我们举办了一个就业会议,向与会者介绍成功的就业措施,并加深我们对本地雇主在招聘、雇用和留住患有IDD的员工方面所面临的挑战的了解。使用描述性统计来评估常见的招聘方法、潜在的有用招聘策略以及招聘、雇用和保留挑战,并进行有序逻辑回归来检查基于人口变量的反应是否存在差异。会议通过收集参与者满意度的几个方面的数据进行评估。调查结果揭示了一些关键挑战,可用于制定更有针对性的干预措施和支持。对几个问题的回答因人口统计(如公司规模和行业类型)而异,这是未来研究的重要领域。与会者报告说,他们对会议感到满意,许多人表示,他们对残疾的态度已经改变,今后更有可能雇用缺碘症患者。系统地解决就业障碍对于缩小就业差距和改善缺碘症患者的预后至关重要。最终,旨在向与会者传授成功项目和战略的会议是一种很有前途的做法,可以增加IDD患者的就业机会。
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引用次数: 5
Employability Assessment in Australian Total and Permanent Disability Insurance Claims: A Survey of Claims Professionals’ Views 澳大利亚全面和永久残疾保险索赔的就业能力评估:索赔专业人员观点的调查
Q1 Social Sciences Pub Date : 2019-01-01 DOI: 10.1017/idm.2019.5
M. Black, L. Matthews, M. Millington
Abstract Employability assessment was developed to help claims professionals decide total and permanent disability insurance claims, yet it has not been empirically evaluated. This descriptive study sought formative knowledge about employability assessment from claims professionals working in the multibillion-dollar Australian life insurance total and permanent disability market. Claims assessors (n = 53) and technical advisors (n = 51) responded to a nationwide online survey. Participants found employability assessment was cost effective and very useful in deciding claims. Having an objective, realistic, and clear picture of a claimant’s employment prospects was important. Highly rated components of employability assessment included transferable skills analysis; summary of education, training and experience; job match rationale; and labour market analysis with employer contact. Face-to-face claimant interviews were favoured by 56% of participants, particularly when there was legal involvement. Standardised provider training and certification were recommended to improve report quality and withstand scrutiny of the courts. Billing time estimates are higher than extant costs for assessment tasks. More than half (56%) the participants considered rehabilitation counsellors were best qualified to conduct employability assessments. The study findings contribute new knowledge to this emergent field and point to further research into quality and cost of employability assessment, and provider accreditation.
摘要就业能力评估是为了帮助理赔专业人员决定全面和永久残疾保险索赔而开发的,但尚未进行实证评估。这项描述性研究从数十亿美元的澳大利亚人寿保险和永久残疾市场的索赔专业人员那里寻求有关就业能力评估的形成性知识。索赔评估员(53名)和技术顾问(51名)参与了一项全国性的在线调查。与会者发现,就业能力评估具有成本效益,在决定索赔时非常有用。对申请人的就业前景有一个客观、现实和清晰的了解是很重要的。就业能力评估的高评价部分包括可转移技能分析;教育、培训和经验总结;职位匹配原理;劳动力市场分析与雇主联系。56%的参与者喜欢与索赔人面对面面谈,尤其是在涉及法律问题时。建议对提供者进行标准化培训和认证,以提高报告质量并经得起法院的审查。计费时间估计高于评估任务的现有成本。超过一半(56%)的受访者认为康复辅导师最适合进行就业能力评估。研究结果为这一新兴领域提供了新的知识,并指出了对就业能力评估的质量和成本以及提供者认证的进一步研究。
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引用次数: 0
Raising Awareness and Appreciation: Employee Perspectives on Disability Management in Swiss Companies 提高意识和欣赏:瑞士公司员工对残疾管理的看法
Q1 Social Sciences Pub Date : 2019-01-01 DOI: 10.1017/idm.2019.1
T. Geisen, Benedikt Hassler, Shannon L. Wagner, N. Buys, Christine Randall, H. Harder, Alex Fraess-Phillips, I. T. Yu, C. Howe, Liz Scott
Abstract In Western countries, an increasing number of companies has difficulties with recruiting and retaining employees, along with growing employer responsibilities in the workplace. Therefore, companies’ interest in disability management programs has increased. This article examines employee perspectives of disability management and how it is related to job satisfaction, physical and mental health, workplace morale and sickness absence. Employees from seven Swiss companies (N=482), from the private and public sector, participated in either an online and paper-and-pencil survey for this present study. The survey asked employees to report their views of how disability management is related to job satisfaction, mental health, physical health, workplace morale and absenteeism. The Swiss employees participating in the study knew about disability management and related programs, which are implemented in their company. They valued them as moderately helpful for a variety of factors related to workplace wellbeing, and regarded the programs generally as high quality and wanted them to continue, because they contribute to job satisfaction, mental health, physical health, workplace morale and reduced sickness absence. However, employees also saw more value in disability prevention (DP) and stay at work (SAW) programs than in return to work (RTW) programs. Male employees and those working for public organisations saw more benefit in disability management programs than female employees and those working in the private sector.
在西方国家,越来越多的公司在招聘和留住员工方面遇到困难,同时雇主在工作场所的责任也越来越大。因此,企业对残疾管理项目的兴趣有所增加。这篇文章探讨了员工对残疾管理的看法,以及残疾管理与工作满意度、身心健康、工作士气和病假之间的关系。来自七家瑞士公司(N=482)的员工,来自私营和公共部门,参与了本研究的在线和纸笔调查。该调查要求员工报告他们对残疾管理与工作满意度、心理健康、身体健康、工作士气和缺勤之间的关系的看法。参与研究的瑞士员工了解残疾管理和相关计划,这些计划在他们的公司实施。他们认为这些项目对工作场所健康相关的各种因素都有一定的帮助,并认为这些项目总体上是高质量的,希望它们继续下去,因为它们有助于提高工作满意度、心理健康、身体健康、工作士气和减少病假。然而,员工也认为残疾预防(DP)和留在工作岗位(saw)计划比重返工作岗位(RTW)计划更有价值。男性雇员和在公共机构工作的人比女性雇员和在私营部门工作的人在残疾管理项目中获益更多。
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引用次数: 1
Barriers to Psychologists’ Adherence to Evidence-Based Practice Guidelines for Treating Musculoskeletal Injuries Within the State Insurance Regulatory Authority Compensation Schemes 在国家保险监管机构赔偿计划中,心理学家遵守治疗肌肉骨骼损伤的循证实践指南的障碍
Q1 Social Sciences Pub Date : 2019-01-01 DOI: 10.1017/idm.2019.2
T. Haider, Debra A. Dunstan
Abstract Objectives: The use of evidence-based practice (EBP) guidelines by psychologists working within the State Insurance Regulatory Authority (SIRA) compensation schemes for treating musculoskeletal injuries has been found to vary. The aim of this study was to qualitatively explore psychologists’ perceived barriers to adhering with EBP guidelines implemented by the New South Wales (NSW) SIRA. Methods: Registered psychologists (n = 20) working within the NSW SIRA compensation schemes participated in four focus groups conducted face-to-face (F2F) and online. Participants’ responses were audiotaped, transcribed verbatim and entered into NVivo 11 software. Text data were analysed to identify recurrent themes within and across groups (metropolitan, regional and rural). Results: Thematic analysis revealed three key issues: (a) a lack of trust in the validity of the recommended EBP guidelines; (b) lack of knowledge of the psychologist’s role in this context and insufficient skills to fully apply the guidelines, protocols and procedures; and (c) a poor fit between EBP guidelines, client presentations and circumstances, and the SIRA compensation schemes. Conclusion The findings showed that both individual practitioner variables and contextual barriers influenced adherence to EBP. Practical implications for future research include generating recommendations to overcome the identified barriers using a collaborative approach between policymakers, researchers and practitioners.
摘要目的:在国家保险监管局(SIRA)的补偿方案中,心理学家使用循证实践(EBP)指南治疗肌肉骨骼损伤的情况各不相同。本研究的目的是定性地探讨心理学家在遵守新南威尔士州(NSW) SIRA实施的EBP指南方面的感知障碍。方法:在NSW SIRA薪酬计划中工作的注册心理学家(n = 20)参加了面对面(F2F)和在线的四个焦点小组。参与者的回答被录音,逐字转录并输入到NVivo 11软件中。对文本数据进行分析,以确定各群体(都市、区域和农村)内部和跨群体的反复主题。结果:专题分析揭示了三个关键问题:(a)对推荐的EBP指南的有效性缺乏信任;(b)缺乏对心理学家在这种情况下的作用的认识,缺乏充分应用指导方针、协议和程序的技能;以及(c) EBP指南、客户陈述和情况与SIRA补偿计划之间的不匹配。结论医生个体变量和情境障碍均影响EBP的依从性。对未来研究的实际影响包括提出建议,利用决策者、研究人员和实践者之间的协作方法克服已确定的障碍。
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引用次数: 1
Employment in Northern Ireland's Civil Service: Social Barriers and Hyperbole Mean Disabled Need Not Apply 北爱尔兰公务员的就业:社会障碍和夸张意味着残疾人不需要申请
Q1 Social Sciences Pub Date : 2018-07-09 DOI: 10.1017/idm.2018.3
J. Olsen
The representation of people with disabilities in the Northern Ireland Civil Service (NICS) is approximately 44% less than that seen in the civil services of the United States (US) and Great Britain (GB; i.e., the United Kingdom sans Northern Ireland). Various proactive approaches to employing people with disabilities are cited for the success of the US and GB's efforts to increase the representation of disabled people in their civil services. This is important because governments as employers can be the catalyst for large-scale social change. The US and GB governments have demonstrated an intention to be this catalyst. They have done this by (a) establishing goals for the hiring of disabled people; (b) naming executives responsible for reaching these hiring goals; (c) utilising special hiring authorities; (d) executing guaranteed interview schemes; and (e) applying regulations and laws designed to employ and protect people with disabilities. These activities could be adopted in Northern Ireland (NI) to address the current inequalities in the NICS. However, the question remains whether a government that believes it has achieved disability equality in its civil service, despite comparators that say otherwise, can or will make such a concerted effort. An analysis of over 60 US, GB, and NI government and assembly documents, reports, and laws are examined and compared through the lens of critical disability theory (CDT) to identify the disconnect between the representations and the reality of figures presented about the inclusion of those with disabilities in the NICS.
北爱尔兰公务员制度中残疾人的代表性比美国(US)和大不列颠(GB)的公务员制度少约44%;即联合王国(不包括北爱尔兰)。美国和英国在努力增加残疾人在公务员中的代表性方面取得了成功,原因是采取了各种积极主动的方法来雇用残疾人。这一点很重要,因为政府作为雇主可以成为大规模社会变革的催化剂。美国和英国政府已表现出成为这种催化剂的意愿。他们通过以下方式做到了这一点:(a)制定雇用残疾人的目标;(b)任命负责实现这些招聘目标的高管;(c)利用特别雇用当局;(d)执行保证面谈计划;(e)适用旨在雇用和保护残疾人的法规和法律。北爱尔兰可以采取这些活动,以解决国家间目前的不平等现象。然而,一个认为自己在公务员制度中实现了残疾人平等的政府(尽管比较国的说法与此不同)是否能够或愿意做出这种协调一致的努力,仍然是一个问题。通过批判性残疾理论(CDT)对60多份美国、英国和英国政府和议会文件、报告和法律进行了分析和比较,以确定在NICS中纳入残疾人的表象与现实之间的脱节。
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引用次数: 0
Designing a Process Evaluation to Examine Mechanisms of Change in Return to Work Outcomes Following Participation in Occupational Rehabilitation: A Theory-Driven and Interactive Research Approach 设计一个过程评估来检验参与职业康复后工作回报结果变化的机制:一个理论驱动的互动研究方法
Q1 Social Sciences Pub Date : 2018-06-28 DOI: 10.1017/idm.2018.2
U. Gensby, T. Braathen, C. Jensen, Monica Eftedal
There is a growing consensus that professional action in occupational rehabilitation should be research-based, and that practice-based knowledge is needed to achieve contextual insight and new theoretical understanding. Few study design examples exist to help inform an evaluation plan and develop research-practice interactions to examine process complexity of targeted occupational rehabilitation programs. This study design article is a proposal on a theory-driven and interactive research methodology for a process evaluation of a pragmatic intervention trial, known as STAiR. The aim of the process evaluation is to examine the delivery and implementation of an inpatient and an outpatient occupational rehabilitation program, and explore active mechanisms pertaining to patient experiences of the return to work (RTW) process. Qualitative and interactive data collection methods will include (a) participant observation of program setting and activities; (b) participatory dialogue conferences with program providers to facilitate initial logic modelling; (d) individual patient interviews at program intake and follow up; and (d) focus groups with rehabilitation teams and external stakeholders. The qualitative data will be supplemented with description of program activities and patient questionnaires. Program logic modelling is suggested to inform a logic analysis of how expected RTW outcomes and delivery of program activities are aligned and how contextual characteristics may clarify differences in achieved RTW outcomes. The proposed process evaluation approach may inform future design discussions and theoretical understanding, and it is expected that the applied knowledge gained through this study may help rehabilitation professionals better navigate potential challenges in clinical evaluation efforts.
越来越多的人认为,职业康复的专业行动应该以研究为基础,并且需要以实践为基础的知识来实现情境洞察和新的理论理解。很少有研究设计的例子存在,以帮助告知评估计划和发展研究与实践的互动,以检查目标职业康复计划的过程复杂性。这篇研究设计文章是关于理论驱动和互动研究方法的建议,用于实用干预试验的过程评估,称为STAiR。过程评估的目的是检查住院和门诊职业康复计划的交付和实施,并探索与患者重返工作(RTW)过程相关的积极机制。定性和交互式数据收集方法将包括(a)参与观察项目设置和活动;(b)与方案提供者举行参与性对话会议,以促进初步逻辑建模;(d)在项目开始时对患者进行个别访谈和随访;(d)与康复团队和外部利益相关者进行焦点小组讨论。定性数据将辅以项目活动描述和患者问卷。建议进行项目逻辑建模,以便对预期的RTW结果和项目活动的交付如何一致进行逻辑分析,以及环境特征如何阐明已实现的RTW结果的差异。提出的过程评估方法可以为未来的设计讨论和理论理解提供信息,并期望通过本研究获得的应用知识可以帮助康复专业人员更好地应对临床评估工作中的潜在挑战。
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引用次数: 4
Return to Work After Long-Term Sick Leave: Stories of Employed Women With Common Mental Disorders 长期病假后重返工作岗位:患有常见精神障碍的职业女性的故事
Q1 Social Sciences Pub Date : 2018-01-01 DOI: 10.1017/idm.2018.6
E. Wall, J. Selander
Abstract The aim of this study is to investigate the perceptions of female employees on long-term sickness absence due to common mental disorders (CMDs), in relation to what they perceive would best help them to return to work. Data were collected through a survey answered by employees at a municipality in Sweden on long-term sick leave. Results of the current study are based on a part of that material, namely from 56 women with CMDs who responded to the final open question. The analysis involves two steps. Initially, we explored themes that form the accounts in the findings. Secondly, based on the themes, collective narratives, storylines were identified. Three different storylines were found to be prominent in the findings. The storylines describe how the participants collectively expressed themselves in relation to the possibilities for return to work, and the following storylines were derived: It feels like too much, Things are moving too fast, and I have to get out of here!. The findings are related to perceived demands, control and support. From a disability management perspective, we have learned the importance of restoring the balance between demands, control and support — not only to prevent absence from work, but also to facilitate return to work after a period of long-term sickness.
摘要本研究的目的是调查女性员工对因常见精神障碍(cmd)而长期病假的看法,以及她们认为什么最能帮助她们重返工作岗位。数据是通过一项调查收集的,调查对象是瑞典某市政当局请长期病假的员工。目前的研究结果是基于该材料的一部分,即来自56名患有慢性阻塞性肺病的女性,她们回答了最后的开放问题。分析包括两个步骤。最初,我们探索了在调查结果中形成账户的主题。其次,根据主题、集体叙事、故事情节进行识别。三种不同的故事情节在研究结果中被发现是突出的。故事情节描述了参与者如何集体表达自己对重返工作的可能性的看法,并衍生出以下故事情节:感觉太多了,事情进展得太快了,我必须离开这里!研究结果与感知需求、控制和支持有关。从残疾管理的角度来看,我们已经认识到在需求、控制和支持之间恢复平衡的重要性,这不仅是为了防止缺勤,也是为了促进长期患病后重返工作岗位。
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引用次数: 3
The Role of Healthcare Providers in Return to Work 医疗保健提供者在重返工作岗位中的作用
Q1 Social Sciences Pub Date : 2018-01-01 DOI: 10.1017/idm.2018.4
A. Kosny, M. Lifshen, B. Yanar, Sabrina Tonima, E. MacEachen, A. Furlan, M. Koehoorn, D. Beaton, Juliette E Cooper, B. Neis
International research has generated strong evidence that healthcare providers (HCPs) play a key role in the return to work (RTW) process. However, pressure on consultation time, administrative challenges and limited knowledge about a patient's workplace can thwart meaningful engagement. Aim: Our study sought to understand how HCPs interact with workers compensation boards (WCBs), manage the treatment of workers compensation patients and navigate the RTW process. Method: The study involved in-depth interviews with 97 HCPs in British Columbia, Manitoba, Ontario and Newfoundland and Labrador and interviews with 34 case managers (CMs). An inductive, constant comparative analysis was employed to develop key themes. Findings: Most HCPs did not encounter significant problems with the workers compensation system or the RTW process when they treated patients who had visible, acute, physical injuries, but faced challenges when they encountered patients with multiple injuries, gradual-onset or complex illnesses, chronic pain and mental health conditions. In these circumstances, many experienced the workers compensation system as opaque and confusing. A number of systemic, process and administrative hurdles, disagreements about medical decisions and lack of role clarity impeded the meaningful engagement of HCPs in RTW. In turn, this has resulted in challenges for injured workers (IWs), as well as inefficiencies in the workers compensation system. Conclusion: This study raises questions about the appropriate role of HCPs in the RTW process. We offer suggestions about practices and policies that can clarify the role of HCPs and make workers compensation systems easier to navigate for all stakeholders.
国际研究已经产生了强有力的证据,证明医疗保健提供者(HCPs)在重返工作岗位(RTW)过程中发挥着关键作用。然而,咨询时间的压力、管理方面的挑战以及对患者工作场所的有限了解,都可能阻碍有意义的接触。目的:我们的研究旨在了解HCPs如何与工人赔偿委员会(WCBs)互动,管理工人赔偿患者的治疗以及导航RTW过程。方法:对不列颠哥伦比亚省、马尼托巴省、安大略省、纽芬兰和拉布拉多省的97名HCPs和34名病例管理人员进行了深入访谈。一个归纳的,持续的比较分析被用来发展关键主题。研究结果:大多数医护人员在治疗明显、急性、身体损伤的患者时,在工人赔偿制度或RTW过程中没有遇到重大问题,但当他们遇到多重损伤、逐渐发作或复杂疾病、慢性疼痛和精神健康状况的患者时,他们面临挑战。在这种情况下,许多人认为工人赔偿制度不透明,令人困惑。一些系统、程序和行政障碍、关于医疗决定的分歧以及角色不明确阻碍了医务人员有意义地参与RTW。反过来,这给受伤工人带来了挑战,也导致了工人赔偿制度的效率低下。结论:本研究提出了HCPs在RTW过程中适当作用的问题。我们提供有关实践和政策的建议,这些建议可以明确医疗保健提供者的作用,并使所有利益相关者更容易了解工人补偿制度。
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引用次数: 8
期刊
International Journal of Disability Management
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