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Psychiatric rehabilitation: a model to enhance return to work outcomes 精神科康复:一种提高重返工作的模式
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.39
Kristin Tugman
Background: According to the world health organization by 2030 depression will rank first in economic burden in all high-income countries. As behavioural health disabilities continue to increase, disability managers will continue to be challenged to find ways to assist these workers in their effort to return to productivity. Objectives: The objective of the discussion is to share a specific intervention strategy that disability managers can practically apply to effectively manage those individuals out of work on a behavioural/mental health claim. The process begins through using motivational interviewing to build a relationship so that the claims professional has the opportunity to recognize key intervention points throughout the absence from work. There are three components the disability manager should assess throughout the life of the event. The first is where the person is on the path to the disability mindset. This will help gain an understanding of current motivation for productivity. Disability is often experienced through specific consequence and those consequences can be both negative and positive. They evolve throughout the life of the leave. Recognition of the current consequence can help direct intervention. Finally specific cognitive barriers tend to emerge in the life of the disability such as faulty thinking, fear, or inactivity. If these barriers are not addressed the individual will not return to work. Methods: A 20-person disability management team with associated clinical and vocational resources is using these techniques among an active block of over 1000 disability claimants. The work started in November of 2013 and there are currently very preliminary findings. Findings: The results are positive with a reduction n closed duration days month over month. The technique will have been in place 1 year at the time of the conference and as a result more comprehensive data and outcomes will be shared.
背景:根据世界卫生组织的数据,到2030年,抑郁症将在所有高收入国家的经济负担中排名第一。随着行为健康方面的残疾继续增加,残疾管理人员将继续面临挑战,要设法帮助这些工人努力恢复生产力。目标:讨论的目的是分享一个具体的干预战略,残疾管理人员可以实际应用该战略,以有效管理因行为/精神健康索赔而失业的个人。这个过程从使用动机性访谈开始,建立一种关系,这样理赔专业人员就有机会认识到缺勤期间的关键干预点。残疾管理人员应该在事件的整个生命周期中评估三个组成部分。首先是一个人在通往残疾心态的道路上的位置。这将有助于理解当前的生产力动机。残疾通常是通过特定的后果来经历的,这些后果可能是消极的,也可能是积极的。它们在树叶的一生中不断进化。认识到当前的后果有助于直接干预。最后,特定的认知障碍往往出现在残疾人的生活中,如错误的思维、恐惧或不活跃。如果不解决这些障碍,个人将无法重返工作岗位。方法:一个20人的残疾管理团队与相关的临床和职业资源正在使用这些技术在一个活跃的块超过1000残疾索赔。这项工作于2013年11月开始,目前有非常初步的发现。结果:结果是积极的,封闭持续天数逐月减少。该技术在会议召开时已经实施了一年,因此将分享更全面的数据和成果。
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引用次数: 0
Do DM professionals need to update their competencies to respond to older workers? DM专业人员是否需要更新他们的能力来应对老年员工?
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.52
Wolfgang Zimmerman
Background: The proportion of people with disabilities in the 50 to 64 year age is double that of those aged 35 and 44 years. Economic inactivity rates are almost 40% higher. Disability Management (DM) professionals are in the front line in responding to these challenges. Objectives: A key issue is the nature and extent that new knowledge and additional skills are required to respond effectively to the needs of older workers. Methods In 2013, the National Institute of Disability Management and Research (NIDMAR), in collaboration with Pacific Coast University for Workplace Health Sciences, brought stakeholders, professionals and researchers together to explore a more integrated approach to older workers. A follow up questionnaire was distributed to participants in order to validate the conclusions. Findings: The consensus was that DM professionals already had the skills required but that there were a number of areas where it was essential that knowledge be enhanced and attitudes changed. DM professionals required better knowledge of age-related health conditions, the complexities of co-morbidity and human rights issues and to acknowledge longer recovery times, the health benefits of work, the ability to learn new skills and older workers’ added value to teams. Discussion: In addition to the essential competences, 22 desirable domains of knowledge, skill and attitude were identified. The taxonomy produced has the potential to form the basis of a training needs analysis (TNA) that could be used by organizations to evaluate the competences of DM professionals and to produce age-sensitive continuing professional development modules. Conclusion: DM professionals are equipped with the necessary skills to respond effectively to older workers. The appropriate application of these skills requires a change in attitudes and a deeper knowledge of age-related health conditions and the human rights implications of the intersectionality of age and disability at work.
背景:50 - 64岁残疾人的比例是35岁和44岁残疾人的两倍。经济不活跃率几乎高出40%。残疾管理(DM)专业人员处于应对这些挑战的第一线。目标:一个关键问题是需要新知识和额外技能的性质和程度,以有效地应对老年工人的需求。方法2013年,美国国家残疾管理与研究所(NIDMAR)与太平洋海岸工作场所健康科学大学合作,将利益相关者、专业人士和研究人员聚集在一起,探索一种更综合的老年员工方法。为了验证结论,向参与者分发了一份后续调查问卷。研究结果:共识是DM专业人员已经具备了所需的技能,但在一些领域,知识的提高和态度的改变是至关重要的。糖尿病专业人员需要更好地了解与年龄有关的健康状况、并发症的复杂性和人权问题,并认识到较长的恢复时间、工作对健康的益处、学习新技能的能力以及老年工人对团队的附加值。讨论:除了基本能力之外,还确定了22个理想的知识、技能和态度领域。所产生的分类有可能成为培训需求分析(TNA)的基础,供各组织用来评估DM专业人员的能力,并编制对年龄敏感的持续专业发展模块。结论:DM专业人员具备有效应对老年工人的必要技能。要适当地运用这些技能,就需要改变态度,更深入地了解与年龄有关的健康状况以及年龄和残疾在工作中相互交织所涉人权问题。
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引用次数: 1
Studies to evaluate the outcome of DM in the public and private sector in China 评估中国公共和私营部门发展决策结果的研究
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.29
K. Lo-Hui
Disability management (DM) is quite a fresh idea to Mainland China (Mainland). The government has thus turned to professionals from outside Mainland, i.e. Hong Kong (HK). Nevertheless, since HK is under ‘one country, two systems’ policy, it has developed an approach differing from that of Mainland. A DM pilot study was jointly conducted by the Guangdong Provincial Work Injury Rehabilitation Center (GPWIRC) and the Hong Kong Workers’ Health Centre (HKWHC) to review the developments of DM reform in China and HK. In China, the foundation of DM approach is the work injury insurance system. Under this system, GPWIRC established her services to provide work injury prevention and occupational rehabilitation as a pilot study in early 2000s. Following this pilot project, GPWIRC further develops work and social rehabilitation and work injury prevention in the context of the labor insurance system. While in HK, mainly NGOs, insurance companies and some public organizations contribute to the promotion of DM approach. On the other hand, the study also reveals similar challenges that Mainland and HK are currently facing in the development of DM, such as professional's training in local rehabilitation, the underdeveloped reimbursement system and etc.. The aforementioned pilot study shows that DM's principles are accepted at a national level and some specific public organizations in China context. There thus is a research need to study the current DM development situation in the private sector. By doing so, an ongoing study, namely “Demographic change and private sector disability management in Australia, Canada, China and Switzerland. A comparative study” launched in Nov. 2013. Through this research, questions of process and procedure of the DM system used in the company, benefits gained and drawbacks encountered by the companies, and the strengths and weaknesses in the current DM systems will be answered. Other than that, data will also be collected from the employees’ perspective on their job satisfaction, physical and mental health, employee morale and workplace attendance and etc.. The primary result is expected in 2016.
残障管理(DM)对中国内地来说是一个相当新鲜的概念。因此,政府转而聘用内地以外的专业人士,即香港的专业人士。然而,由于香港实行的是“一国两制”政策,它的做法与内地有所不同。广东省工伤复康中心和香港工人健康中心联合进行了一项工伤复康先导研究,以检讨中港两地工伤复康改革的进展。在中国,工伤保险制度是DM模式的基础。在这一制度下,GPWIRC于2000年初作为试点研究建立了工伤预防和职业康复服务。在这一试点项目的基础上,广东工保会进一步发展劳动和社会康复、工伤预防等劳动保险制度。而在香港,主要是非政府组织、保险公司和一些公共机构为推广DM模式做出了贡献。另一方面,研究也揭示了目前内地和香港在发展糖尿病方面所面临的类似挑战,如本地康复专业人员的培训、报销制度的不发达等。上述试点研究表明,DM的原则在国家层面和中国特定的公共组织中是被接受的。因此,有必要研究当前私营部门DM的发展情况。通过这样做,一项正在进行的研究,即“澳大利亚、加拿大、中国和瑞士的人口变化和私营部门残疾管理”。一项比较研究于2013年11月启动。通过本研究,将回答公司使用DM系统的过程和程序问题,公司获得的好处和遇到的缺点,以及当前DM系统的优势和劣势。除此之外,还会从员工的工作满意度、身心健康、员工士气、工作出勤率等方面收集数据。初步结果预计将于2016年揭晓。
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引用次数: 0
Neighbours’ attitudes toward people with disabilities in Melbourne 墨尔本邻居对残疾人的态度
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.26
T-Share Team
Deinstitutionalisation of Kew Residential Services (KRS) residents proceeded group by group and took place from October 2002 to April 2008. Residents relocated into either newly built or pre-purchased houses located across Melbourne. In Australia and other developed countries, limited studies suggest that people with intellectual and physical disabilities relocated into group homes have poor social integration into a community. This presentation is based upon findings from a quantitative research project aimed to investigate neighbours’ attitudes towards people with intellectual and physical disabilities living in the Inner Southern Region of Melbourne, who relocated to group homes after closure of KRS. The administered check list questionnaire contained three main parts, including (1) participants’ socio-demographic details, (2) information and strategies neighbours being introduced with the group home people, and (3) the Interaction with Disabled Persons (IDP) Scale. A total number of 290 participants whose properties located in the Inner Southern Region of Melbourne were randomly identified for participation in this study. The collected responses were analysed, applying descriptive statistics, bivariate analyses, trivariate analysis, and multivariate analyses. The results of bivariate analyses revealed a statistically significant association between frequency of face-to-face contacts with the group home residents and neighbours’ attitudes towards them, indicating that neighbours who had contacts with the group home residents on a daily/weekly basis had more positive attitudes towards them than the neighbours who had contacts on a less frequent basis. Other variables that were identified as important in bivariate analysis were age, marital status and employment status, and were used in multivariate analysis.
在2002年10月至2008年4月期间,对邱园住宿服务(KRS)的居民进行了分组去机构化。居民们被安置在墨尔本各地新建或预先购买的房屋中。在澳大利亚和其他发达国家,有限的研究表明,安置在集体之家的智力和身体残疾者很难融入社区。本次演讲基于一项定量研究项目的结果,该项目旨在调查邻居对居住在墨尔本内南部地区的智力和身体残疾人士的态度,这些人在KRS关闭后搬到了集体之家。问卷调查包含三个主要部分,包括:(1)参与者的社会人口统计资料,(2)与团体之家的人介绍邻居的信息和策略,以及(3)与残疾人士互动量表。共有290名参与者,他们的房产位于墨尔本内南部地区,被随机确定参加这项研究。采用描述性统计、双变量分析、三变量分析和多变量分析对收集到的调查结果进行分析。双变量分析的结果显示,与团体之家居民面对面接触的频率与邻居对他们的态度有显著的统计学关联,表明每天或每周与团体之家居民接触的邻居比接触频率较低的邻居对他们的态度更积极。在双变量分析中被确定为重要的其他变量是年龄、婚姻状况和就业状况,并用于多变量分析。
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引用次数: 0
Tackling disparities in achievement of optimal functioning: delivering health services to meet the needs of ethnic minorities 解决实现最佳功能方面的差距:提供保健服务以满足少数民族的需要
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.30
S. Carne
Background: Despite the utilisation of best practice when delivering services, disparities in outcomes exist across ethnic groups. Access to and uptake of services is considered to contribute to these disparities which inhibits the ability of people with disabilities to participate in life to fullest extent. Objective: To investigate barriers experienced by minority cultures when accessing health services and ways in which these barriers can be overcome. Methods: Interviews with clients with spinal cord impairment who belong to minority ethnic groups, service providers and sector experts. Findings: Multiple barriers exist when accessing services; they include language, cultural characteristics and views of disability and appropriateness of services. Culture can have an effect on the whole continuum of care from how the disability is interpreted by the individual and/or family, how they respond to care, their understanding, communication of needs, engagement with the process, and the opportunities to re-connect and participate within their communities. Community providers are aware of the needs of their clients and have strategies to overcome these barriers, however they work in isolation from funding bodies and other organisations and there is a lack of a framework or model that can guide and inform organisations and providers. Discussion: While the research identified a multitude of barriers that can impede access to and uptake of services to people belonging to minority ethnicities, community knowledge can be utilised to overcome a significant number of barriers. Conclusion: A number of recommendations are made to improve access to and uptake of health services including a strategic approach, interagency collaboration, cultural competency training, cultural brokering and disability awareness within the community.
背景:尽管在提供服务时采用了最佳做法,但不同族裔群体之间的结果存在差异。服务的获取和接受被认为是造成这些差异的原因之一,这些差异阻碍了残疾人充分参与生活的能力。目的:调查少数民族文化在获得卫生服务时遇到的障碍以及克服这些障碍的方法。方法:对少数民族脊髓损伤患者、服务提供者和行业专家进行访谈。发现:在获得服务时存在多重障碍;它们包括语言、文化特征和对残疾的看法以及服务的适当性。文化可以从个人和/或家庭如何解释残疾,他们如何对护理作出反应,他们对需求的理解,沟通,参与过程以及重新连接和参与社区的机会等方面对整个护理过程产生影响。社区提供者了解其客户的需求,并制定了克服这些障碍的战略,但他们的工作与供资机构和其他组织隔绝,缺乏能够指导和告知组织和提供者的框架或模式。讨论:虽然研究确定了可能阻碍少数民族获得和接受服务的众多障碍,但可以利用社区知识克服大量障碍。结论:提出了一些建议,以改善保健服务的获取和利用,包括战略方针、机构间合作、文化能力培训、文化中介和社区内的残疾意识。
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引用次数: 0
Implementing a return-to-work strategy in the Belgian Disability Benefits Insurance Scheme 在比利时残疾福利保险计划中实施重返工作岗位战略
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.68
François Perl
Background: Belgium has more than 300.000 disabled people excluding work injuries or professional diseases. Until 2009, there was no return to work or disability management programs in the Belgian disability benefits public insurance. Objectives: Facing a huge increase of disability pension claims since 2007, the Belgian Government charged the NIHDI (public social security agency) to implement a national “return to work” program. This program aims to offer options and stimulate part time job recovery or vocational training initiatives. Methods: Since Belgium is a Federal State, the need for cooperation between NIHDI and the regional public employment services (PES) was essential. NIHDI implemented various contracts with the PES and with the Mutual Benefits Societies (semi private bodies in charge of the claim processing and the medical assessment). These contracts include objectives, financing and evaluation criteria. The NIHDI uses the expertise of international experts in return to work strategies and disability management. Findings: The interaction between PES and physicians from NIHDI and Mutual Benefits Societies is essential. There is a strong need for medical, disability management and social guidelines in order to prevent any risk of differential results. The traditional claim processing is outdated. It is essential to integrate from the beginning of the claim processing, strong objectives for helping the social insured to return to work as soon as possible.
背景:比利时有30多万残疾人,不包括工伤或职业病。直到2009年,在比利时的残疾福利公共保险中没有重返工作岗位或残疾管理项目。目标:面对2007年以来残疾养老金索赔的大幅增加,比利时政府要求公共社会保障机构NIHDI实施一项全国性的“重返工作岗位”计划。该计划旨在提供选择并刺激兼职工作恢复或职业培训计划。方法:由于比利时是一个联邦制国家,国家人力资源研究所和区域公共就业服务机构之间的合作是必不可少的。国民保健和发展研究所执行了与社会福利组织和互惠协会(负责索赔处理和医疗评估的半私营机构)签订的各种合同。这些合同包括目标、资金和评价标准。NIHDI在工作战略和残疾管理方面利用国际专家的专门知识。结果:PES与NIHDI和互惠协会的医生之间的互动是必不可少的。迫切需要制定医疗、残疾管理和社会准则,以防止出现任何结果不同的风险。传统的索赔处理已经过时。重要的是要从索赔处理的一开始就整合强有力的目标,以帮助社会被保险人尽快重返工作岗位。
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引用次数: 0
Breaking the web of needless disability 打破不必要的残疾之网
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.9
R. Aurbach
Background: In 2012 I presented a program to the London IFDM entitled “Breaking the Web of Needless Disability”. The model drew heavily from the latest neuroscientific theory, and was quite well received. This program represents further development of the ideas presented in London to encompass “resilience”. Hypothesis: 1. “Resilience” is a behaviour that is learned and unlearned like any other skill; 2. Understanding how humans think and react in compensation systems will yield valuable insight into the building of resilience to unnecessary disability. Methods: Extension of existing literature and pilot studies examining the differences between those people who suffer injury and recover as expected and those who suffer the same sort of injury and spiral down into despair and dependency. Principal findings: “Resilience” is a specific behaviour beneficially affecting the sense of loss of control that attends injury. There are four specific “styles” of resilience. Each person uses one or more of these styles to a greater or lesser degree. By use of modified psychological inventory tools, the predominant resilience style of an individual can be ascertained, and approaches that enhance their resilience style can be utilised for either prevention or treatment. Discussion: “Habits of thought” are established by repetition. For habits of thinking of one's self as able or disabled, the most significant form of repetition is internal dialog. In resilient people, there are four discrete kinds of dialog that are used to overcome a sense of loss of control. By identifying and bolstering those styles of resilience an injured person can become less susceptible to a sense of loss of control that gives rise to unnecessary disability. Conclusion: The approach is useful in understanding failure to recover as expected, and shows promise for effective individualised treatment for injury management.
背景:2012年,我向伦敦IFDM提交了一个名为“打破不必要的残疾网络”的项目。这个模型大量借鉴了最新的神经科学理论,并得到了很好的认可。这个项目代表了在伦敦提出的包含“弹性”的想法的进一步发展。假设:1。“弹性”是一种可以学习也可以不学习的行为,就像其他技能一样;2. 了解人类在薪酬体系中的思考和反应方式,将为建立应对不必要残疾的弹性提供有价值的见解。方法:扩展现有文献和试点研究,检查那些遭受伤害并按预期恢复的人与遭受相同伤害并陷入绝望和依赖的人之间的差异。主要发现:“恢复力”是一种特定的行为,有利于影响受伤后失去控制的感觉。韧性有四种具体的“风格”。每个人都或多或少地使用这些风格中的一种或多种。通过使用改进的心理量表工具,可以确定个体的主要弹性风格,并且可以利用增强其弹性风格的方法进行预防或治疗。讨论:“思维习惯”是通过重复建立起来的。对于认为自己有能力或残疾的习惯,最重要的重复形式是内心对话。在适应力强的人身上,有四种不同的对话可以用来克服失控感。通过识别和增强这些类型的恢复力,受伤的人可以变得不那么容易受到失控感的影响,这种失控感会导致不必要的残疾。结论:该方法有助于理解未能如预期恢复,并显示了有效的个性化治疗损伤管理的希望。
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引用次数: 13
Case studies of employers with exemplary early intervention and return to work practices 雇主早期干预和重返工作岗位的案例研究
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.56
Christine Randall
Background: There is ample evidence that returning to suitable work is good for an injured worker's health and wellbeing. Evidence from the 2013 National Return to Work Survey shows a positive relationship between employers’ treatment of injured workers and return to work outcomes. Objectives: The case studies project aims to provide: • employers with examples of practical solutions, practices or systems to improve return to work outcomes, and• policy makers with a summary of key themes and best practice approaches to inform the development of policy and programs. Methods: Organisations for the case studies will be shortlisted from recent Australian national return to work award winners and finalists. Key players within the organisations, including managers, supervisors, rehabilitation co-ordinators and recovered injured workers, will be interviewed to obtain information and attitudes on the early intervention and return to work approaches. An analysis of the case studies and a literature review on current best practice for early intervention and return to work will be conducted from which key themes and practices will be identified. Findings: The project will produce two reports: case studies of six organisations’ practices, and an analytical report on key findings and best practice for early intervention and return to work. The case studies will provide employers and workers published examples of practical approaches to improving return to work outcomes. The case studies also explore the roles and views of management, supervisors and injured workers. The analytical report will examine the case studies and report on key themes and best practice, providing policy makers and employers with an analysis of findings. The 2013 National Return to Work survey provides supporting evidence of the positive relationship between return to work outcomes and a range of variables related to the role of the employer and the workplace. Conclusion: It is anticipated the case studies project will provide examples of practical approaches to improving early intervention and return to work outcomes, which other organisations may consider implementing.
背景:有充分的证据表明,回到合适的工作岗位有利于受伤工人的健康和福祉。2013年全国重返工作岗位调查的证据显示,雇主对受伤工人的待遇与重返工作岗位之间存在正相关关系。目标:案例研究项目旨在为雇主提供实用的解决方案、实践或系统的例子,以提高工作回报,并为政策制定者提供关键主题和最佳实践方法的总结,以告知政策和计划的发展。方法:案例研究的组织将从最近的澳大利亚国家回归工作奖获奖者和决赛入围者中入围。机构内的主要人员,包括经理、主管、复康协调员和已康复的受伤工人,将接受访谈,以获取有关早期干预和重返工作的资料和态度。将对案例研究进行分析,并对早期干预和重返工作岗位的当前最佳做法进行文献回顾,从中确定关键主题和做法。研究结果:该项目将产生两份报告:六家机构实践的案例研究,以及一份关于早期干预和重返工作的主要发现和最佳实践的分析报告。这些案例研究将为雇主和工人提供已发表的改善工作回报的实际方法的例子。案例研究还探讨了管理层、主管和受伤工人的角色和观点。分析报告将审查案例研究,并就关键主题和最佳做法提出报告,向决策者和雇主提供调查结果分析。2013年全国重返工作岗位调查提供了支持性证据,证明重返工作岗位的结果与雇主和工作场所角色相关的一系列变量之间存在正相关关系。结论:预计案例研究项目将提供实际方法的例子,以改善早期干预和恢复工作成果,其他组织可能会考虑实施。
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引用次数: 0
Management of workplace health & safety risks in new disability care arrangements 在新的残疾护理安排中管理工作场所健康和安全风险
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.35
S. Stavropoulos
The NDIS introduces changes to the level of control, choice and flexibility that persons with a disability can exercise over the services they require to support their individual needs. One of the main stays of NDIS is the ability for persons with a disability to utilise allocated funding how and with whom they choose to create a package of supports. Coinciding with the move towards the NDIS has been the introduction of the NSW WHS Act 2011. This Act introduces and broader new definitions relating to persons with responsibilities for ensuring health and safety at work. In some circumstances the individual person with a disability will be a direct employer, or an “other” in the workplace, and will take on responsibilities for health and safety for persons working in their home. For government organisations making funding decisions and allocating funds for the purchase of support services, there continues to be an obligation to ensure that services are conducted safely with risks to health adequately managed. NSW FACS can not “contract” out of their obligations. Instead we must work in partnership with all stakeholders to manage WHS risks as far as is reasonably practicable. Our role in government means we have the resources, experience, and must respond to the community expectation that we will support persons with a disability to understand and discharge their WHS obligations as far as is reasonably practicable. This is a way of operating presents the following questions: Do persons with disability understand the WHS obligations and risks associated with their care and supports? How to individuals with disability obtain sound advice and information on WHS risks that may be associated with their care arrangements? Can WHS information and resources that organisations like NSW Department of Family and Community Services (Ageing Disability and Home Care) have established be leverages to share with our “clients”? As Government partners in NDIS are we obligated to share our knowledge and information? What is the best way to bridge the gap in understanding and what types of information, tools and training can be made available on WHS for persons with a disability. A Joint WHS project currently underway within NSW FACS seeks to address the information and resources gap for all clients who participate in self directed funding arrangements (including NDIS). Our project will demonstrate how products and advice developed for internal staff use can be “reframed” and made accessible to persons with disability, their carers and individual service providers. The approach being applied within NSW FACS will potentially reduce costs in persons with disability being required to engage additional services to seek and develop WHS direct guidance and tools. The project being undertaken will deliver face to face training models, e-learning components and online information and tools to assist stakeholders in the NDIS and other Direct Funding Arrangements within NSW, to
《国家残疾人信息系统》改变了残疾人在控制、选择和灵活性方面的水平,使他们能够对支持其个人需求所需的服务进行选择。国家残疾人援助计划的一个主要特点是残疾人能够选择如何以及与谁一起使用分配的资金来创建一揽子支持。与NDIS相一致的是2011年新南威尔士州WHS法案的出台。该法对有责任确保工作场所健康和安全的人提出了更广泛的新定义。在某些情况下,残疾人个人将是直接雇主或工作场所的"其他人",并将承担在其家中工作的人的健康和安全责任。对于为购买支助服务作出供资决定和分配资金的政府组织来说,仍然有义务确保安全提供服务,并充分管理对健康的风险。新南威尔士州FACS不能“合同”他们的义务。相反,我们必须与所有利益相关者合作,在合理可行的范围内管理卫生系统风险。我们在政府的角色,意味着我们有资源和经验,必须回应社会的期望,在合理可行的情况下,协助残疾人士了解和履行他们的卫生服务责任。这是一种运作方式,提出以下问题:残疾人士是否了解与他们的照顾和支持有关的WHS责任和风险?残疾人士如何获得有关其护理安排可能涉及的健康服务风险的建议和资料?新南威尔士州家庭和社区服务部(老龄残疾和家庭护理)等组织建立的WHS信息和资源是否可以作为与我们的“客户”分享的杠杆?作为NDIS的政府合作伙伴,我们是否有义务分享我们的知识和信息?弥合理解差距的最佳途径是什么?可以为残疾人提供什么样的信息、工具和培训?新南威尔士州FACS目前正在进行一个联合WHS项目,旨在解决所有参与自主融资安排(包括NDIS)的客户的信息和资源差距。我们的项目将展示为内部员工开发的产品和建议如何“重新定义”,并使残疾人、他们的照顾者和个人服务提供者能够使用。在新南威尔士州FACS中应用的方法将潜在地降低残疾人的成本,因为残疾人需要参与额外的服务来寻求和开发WHS的直接指导和工具。正在进行的项目将提供面对面的培训模式、电子学习组件和在线信息和工具,以协助NDIS和新南威尔士州其他直接资助安排的利益相关者,在提供护理和支持服务时就WHS风险做出明智的决定。利用残疾部门内经过测试的工具和WHS资源,就关键风险领域提供指导和信息。提供电子学习解决方案,向利益攸关方通报和培训WHS义务和潜在风险管理方法。新南威尔士州卫生服务中心与非政府组织利益相关者合作,确保在卫生服务义务和绩效期望方面提供一致的建议和援助。
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引用次数: 1
The Return to Work Programme in Malaysia - investing in people 马来西亚重返工作岗位计划-投资于人
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.8
Mohammed Azman Bin Aziz Mohammed
The impression that work can be good for a worker's health is a powerful one especially when it is combined with the idea that returning people to work may also have positive benefits for employers and government, physical and vocational rehabilitation and reintegration assumes even greater significance. The Social Security Organization of Malaysia (SOCSO) is a statutory body governing the Employment Accident Insurance Scheme and the Invalidity Pension Scheme. SOCSO covers over 6 million workers and processes over 70,000 new claims annually. SOCSO introduced the RTW Program in 2007 which is a comprehensive multidisciplinary biopsychosocial rehabilitation program for its Insured Persons who are experiencing disability due to accidents in the workplace or those claiming for invalidity. This rehabilitation program is unique as it involves the concept of “disability management” in which each Insured Person who is referred to the program, is assigned to a Disability Case Manager who is actively involved throughout the return to work process. This presentation discusses the justification of introducing the RTW programme in Malaysia, with reference to the underlying rationale, association between work and rehabilitation, evidence to establish a positive relationship between health and work, and the benefits of RTW for employees, employers and SOCSO. Up to date (December 2013), 11,090 workers were motivated to participate in the SOCSO RTW Programme and 7,881 (71%) have returned to gainful employment. This clearly shows the success of the RTW Programme in not only returning a disabled worker to work but to give them their lives back. Due to this success, SOCSO has started to build its National Rehabilitation Centre for the purpose of RTW which will be ready in mid-2014. However, there is still room for improvements which establish the way forward for SOCSO in creating a more disability-management-centric system.
工作对工人的健康有益的印象非常深刻,特别是当它与使人们重返工作岗位也可能对雇主和政府有积极好处的想法结合在一起时,身体和职业康复和重返社会就具有更大的意义。马来西亚社会保障组织(SOCSO)是管理就业意外保险计划和伤残养恤金计划的法定机构。社会保障制度覆盖600多万工人,每年处理7万多份新的索赔。社会保障署于2007年推出了RTW方案,这是一项综合性的多学科生物-心理-社会康复方案,针对因工作场所事故而致残或声称丧失能力的被保险人。这个康复计划是独一无二的,因为它涉及到“残疾管理”的概念,其中每个被提及该计划的投保人,都被分配给一个残疾案例经理,他在整个重返工作过程中积极参与。本报告讨论了在马来西亚推行重返工作岗位方案的理由,涉及基本理由、工作与康复之间的联系、在健康与工作之间建立积极关系的证据,以及重返工作岗位对雇员、雇主和社会社会组织的好处。到目前为止(2013年12月),有11,090名工人被激励参加社会社会组织的再就业计划,7,881人(71%)已重返有收入的就业岗位。这清楚地表明,复工方案不仅使残疾工人重返工作岗位,而且使他们恢复了生活,取得了成功。由于取得了这一成功,社会主义社会组织已开始建设其国家康复中心,该中心将于2014年中期建成。但是,仍有改进的余地,以便为社会社会组织建立一个更加以残疾管理为中心的系统确定前进的道路。
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引用次数: 3
期刊
International Journal of Disability Management
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