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Supporting patients to use online services in general practice: focused ethnographic case study. 全科医生支持患者使用在线服务:重点人种学案例研究。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-21 DOI: 10.3399/BJGP.2024.0137
Jennifer Newbould, Carol Bryce, Stephanie Stockwell, Bethan Mair Treadgold, John Campbell, Christine Marriott, Emma Pitchforth, Laura Sheard, Rachel Winder, Helen Atherton

Background In England online services in general practice encompass a range of provision from ordering repeat medication to having a consultation. Some groups of individuals may find accessing and/or using such services difficult and may require 'digital facilitation', that is the range of processes, procedures, and personnel which seeks to support NHS patients in their uptake and use of online services. Aim To gain insight, from the perspective of general practice staff and patients/carers, into how and why digital facilitation might lead to benefits, and the key processes involved in supporting patients to use online services. Design and setting Eight general practices across England with varied geographical and socio-demographic characteristics. Methods Focused ethnographic case study of observations and interviews (n=69). Results Typically, digital facilitation was delivered in an ad hoc fashion to individual patients. Online services were delivered via multiple systems each working differently, and creating a need for support so that patients could access them. Younger practice staff were expected to deliver support on account of their age, despite there being no evidence of age-related training and experience. It was understood by practice staff that patients with challenging personal circumstances may require specific support to access online services. Conclusion At present patient use of online services is supported by digital facilitation which is primarily delivered by reception staff. Supporting patients to use online services requires review of how many services are provided and what for, and consideration for the time and effort needed to support patients to use them.

背景 在英格兰,全科在线服务包括从订购重复用药到咨询等一系列服务。有些群体可能会发现获取和/或使用此类服务有困难,因此可能需要 "数字便利",即一系列流程、程序和人员,以帮助国民医疗服务系统的患者获取和使用在线服务。目的 从全科医生和患者/护理人员的角度,深入了解数字便利化如何及为何能带来益处,以及支持患者使用在线服务所涉及的关键流程。设计和背景 英国各地的八家综合诊所,具有不同的地理和社会人口特征。方法 通过观察和访谈进行重点人种学案例研究(n=69)。结果 通常情况下,数字便利服务是以临时方式提供给个别患者的。在线服务通过多个系统提供,每个系统的工作方式各不相同,因此患者需要得到支持才能使用这些服务。尽管没有证据表明年轻的医务人员接受过与年龄相关的培训并拥有丰富的经验,但年轻的医务人员因其年龄而被期望提供支持。据诊所工作人员了解,个人情况具有挑战性的患者在使用在线服务时可能需要特殊支持。结论 目前,患者使用在线服务主要依靠接待人员提供的数字支持。要支持患者使用在线服务,就需要对提供服务的数量和内容进行审查,并考虑支持患者使用这些服务所需的时间和精力。
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引用次数: 0
Future Health Today: A pragmatic cluster randomised trial of quality improvement activities in general practice for patients at risk of undiagnosed cancer. 未来健康今天:针对有未确诊癌症风险的患者在全科诊所开展质量改进活动的实用分组随机试验。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-20 DOI: 10.3399/BJGP.2024.0491
Sophie Chima, Javiera Martinez Gutierrez, Barbara Hunter, Adrian Laughlin, Patty Chondros, Natalie Lumsden, Douglas Boyle, Craig Nelson, Paul Amores, An Duy Tran, Jo-Anne Manski-Nankervis, Jon Emery

Background: Diagnosing cancer in general practice is complex, given the non-specific nature of many presenting symptoms and the overlap of potential diagnoses. This trial evaluated the effectiveness of a technology, Future Health Today (FHT), which provides clinical decision support, auditing, and quality improvement monitoring, on the appropriate follow-up of patients at risk of undiagnosed cancer.

Methods: Pragmatic, cluster randomised trial in Australian general practice. Practices were randomly assigned to receive recommendations for follow-up investigations for cancer (FHT cancer module) or the active control. Algorithms were applied to the electronic medical record and used demographic information and abnormal test results that are associated with risk of undiagnosed cancer (anaemia/iron-deficiency, thrombocytosis and raised PSA) to identify patients requiring further investigation and provide recommendations for care. The intervention consisted of the FHT cancer module, a case-based learning series and ongoing practice support. Using intention-to-treat approach, between arms difference in the proportion of patients with abnormal test results followed-up according to guidelines was determined at 12-months.

Results: 7555 patients were identified as at risk of undiagnosed cancer. At 12-months post-randomisation, 76.2% of patients in the intervention arm had received recommended follow-up (21 practices, n=2820/3709), compared to 70% in the control arm (19 practices, n=2693/3846; estimated between arm difference in percentages=2.6%, 95% CI -2.8% to 7.9%; odds ratio=1.15, 95% CI 0.87-1.53; p=0.332).

Conclusions: The FHT cancer module intervention did not increase the proportion of patients receiving guideline-concordant care. The proportion of patients receiving recommended followed-up was high, suggesting a possible ceiling effect for the intervention.

背景:由于许多癌症症状并不具有特异性,而且潜在诊断存在重叠,因此全科癌症诊断非常复杂。这项试验评估了一种名为 "今日未来健康"(FHT)的技术的有效性,该技术提供临床决策支持、审计和质量改进监控,可对有未确诊癌症风险的患者进行适当的随访:方法:在澳大利亚全科医生中开展务实的分组随机试验。随机分配诊所接受癌症后续检查建议(FHT 癌症模块)或积极对照组。算法应用于电子病历,并使用人口统计学信息和与未确诊癌症风险相关的异常检查结果(贫血/缺铁、血小板增多和PSA升高)来识别需要进一步检查的患者,并提供护理建议。干预措施包括 FHT 癌症模块、基于案例的系列学习和持续的实践支持。采用意向治疗法,在12个月后确定两组间根据指南进行随访的检查结果异常患者的比例差异:结果:7555 名患者被确认为面临未确诊癌症的风险。随机后12个月时,干预组76.2%的患者接受了建议的随访(21家诊所,n=2820/3709),而对照组为70%(19家诊所,n=2693/3846;估计两组间百分比差异=2.6%,95% CI -2.8%至7.9%;几率比=1.15,95% CI 0.87-1.53;P=0.332):结论:FHT 癌症模块干预并没有提高接受与指南一致的治疗的患者比例。接受建议随访的患者比例较高,这表明干预措施可能存在上限效应。
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引用次数: 0
Multimorbidity and person-centred care in a socioeconomically deprived community: a qualitative study. 社会经济贫困社区的多病症和以人为本的护理:一项定性研究。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-18 DOI: 10.3399/BJGP.2024.0286
Marianne McCallum, Sara Macdonald, Frances S Mair

Background: People with multimorbidity (>2 long-term conditions) have poorer outcomes in areas of high socioeconomic deprivation (SED). High-quality person-centred care (PCC) is important in those with multimorbidity, but socially vulnerable populations have not, to our knowledge, informed current PCC models.

Aim: To explore how wider community factors influence management of multimorbidity in the context of high SED, how high-quality PCC is defined by patients, and whether this influences healthcare management.

Design and setting: Ethnographically informed case study in a community experiencing high SED in Scotland.

Method: Participant observation (138 h) was undertaken within four community groups who also took part in two participatory workshops. There were 25 in-depth interviews with people with multimorbidity, recruited from local general practices; emerging findings were discussed with interviewees in one focus group. Field notes/transcripts were analysed using inductive thematic analysis.

Results: Key aspects of PCC were 'patient as person', 'strong therapeutic relationship', 'coordination of care', and 'power sharing'; power sharing was particularly enabling but rarely happened (barriers often unseen by practitioners). Shared community experiences of 'being known', 'stigma', and 'none of the systems working' influenced how people approached health services and healthcare decisions. High-quality PCC may have been particularly effective in this setting because of its influence on ameliorating wider shared negative community experiences.

Conclusion: In a high SED setting PCC is important and can enhance engagement. Wider community factors have a critical influence on engagement with health care in areas of high SED and PCC may be particularly important in this context because of its influence ameliorating these. Policymakers should prioritise and resource PCC.

背景:在社会经济贫困(SED)程度较高的地区,多病(>2 种长期病症)的治疗效果较差。高质量的以人为本的护理(PCC)对多病同治非常重要,但目前的以人为本的护理模式并未考虑到社会弱势群体。目的:探讨在社会经济贫困程度高的背景下,更广泛的社区因素如何影响多病同治的管理,患者如何定义高质量的以人为本的护理,以及这是否会影响医疗管理:设计与环境:对苏格兰高 SED 社区进行人种学案例研究:在 4 个社区团体中进行参与观察(小时数 = 142),这些团体还参加了 2 个参与式研讨会。对从当地全科诊所招募的多病症患者进行了 25 次深入访谈;在一个焦点小组中与受访者讨论了新发现。采用归纳式主题分析法对现场笔记/记录誊本进行分析:PCC 的关键方面是 "患者即个人"、"治疗关系"、"协调 "和 "权力共享";权力共享特别有利,但很少发生(从业人员往往看不到障碍)。被了解"、"耻辱 "和 "所有系统都不起作用 "等共同的社区经历影响着人们如何对待医疗服务和医疗决策。在这种情况下,高质量的儿童疾病防治中心可能特别有效,因为它可以改善更广泛的共同负面社区经验:在高 SED 环境中,PCC 非常重要,可以提高参与度。在 SED 高发地区,广泛的社区因素对参与医疗保健具有关键影响,而 PCC 在这种情况下可能尤为重要,因为它可以改善这些因素。政策制定者应优先考虑 PCC 并为其提供资源。
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引用次数: 0
Relationship between research activity and the performance of English general practices: cross-sectional and longitudinal analyses. 研究活动与全科医生业绩之间的关系:横断面和纵向分析。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-18 DOI: 10.3399/BJGP.2024.0111
Jonathan Gibson, Evangelos Kontopantelis, Matthew Sutton, Annette Boaz, Paul Little, Christian Mallen, Richard McManus, Sophie Park, Juliet Usher-Smith, Peter Bower

Background: Research activity usually improves outcomes by being translated into practice; however, there is developing evidence that research activity itself may improve the overall performance of healthcare organisations. Evidence that these relationships represent a causal impact of research activity is, however, less clear. Additionally, the bulk of the existing evidence relates to hospital settings, and it is not known if those relationships would also be found in general practice, where most patient contacts occur.

Aim: To test 1) whether there are significant relationships between research activity in general practice and organisational performance; and 2) whether those relationships are plausibly causal.

Design and setting: National data were analysed between 2008 and 2019, using cross-sectional and longitudinal analyses on general practices in England.

Method: Cross-sectional, panel, and instrumental variable analyses were employed to explore relationships between research activity (including measures from the National Institute for Health and Care Research Clinical Research Network and the Royal College of General Practitioners) and practice performance (including clinical quality of care, patient-reported experience of care, prescribing quality, and hospital admissions).

Results: In cross-sectional analyses, different measures of research activity were positively associated with several measures of practice performance, but most consistently with clinical quality of care and accident and emergency attendances. The associations were generally modest in magnitude; however, longitudinal analyses did not support a reliable causal relationship.

Conclusion: Similar to findings from hospital settings, research activity in general practice is associated with practice performance. There is less evidence that research is causing those improvements, although this may reflect the limited level of research activity in most practices. No negative impacts were identified, suggesting that research activity is a potential marker of quality and something that high-quality practices can deliver alongside their core responsibilities.

背景:研究活动通常通过转化为实践来提高成果。不过,有越来越多的证据表明,研究活动本身可能会提高医疗机构的整体绩效。然而,关于这些关系是否代表研究活动的因果影响的证据并不明确。此外,现有的大部分证据都与医院环境有关,而在与患者接触最多的全科医疗机构中是否也存在这些关系尚不清楚。目的:我们试图(a)检验全科医疗机构的研究活动与组织绩效之间是否存在显著关系(b)检验这些关系是否具有可信的因果关系:我们使用横截面和纵向分析方法分析了 2008 年至 2019 年期间英格兰全科医生的全国数据:我们使用横截面分析、面板分析和工具变量分析来探讨研究活动(包括来自 NIHR 临床研究网络和皇家全科医师学院的衡量指标)与实践绩效(包括临床护理质量、患者报告的护理体验、处方质量和入院率)之间的关系 结果:在横截面分析中,研究活动(包括来自 NIHR 临床研究网络和皇家全科医师学院的衡量指标)与实践绩效(包括临床护理质量、患者报告的护理体验、处方质量和入院率)之间的关系非常明显:在横截面分析中,研究活动与几项业务绩效指标呈正相关,包括临床护理质量、患者报告的护理体验以及住院率的降低。这些关联的程度一般不大。然而,纵向分析并不支持可靠的因果关系:结论:与医院的研究结果类似,全科医学的研究活动与实践绩效相关。尽管这可能反映出大多数实践中的研究活动水平有限,但较少证据表明研究活动导致了这些改善。我们没有发现任何负面影响,这表明研究活动是质量的潜在标志,高质量的医疗机构可以在履行核心职责的同时开展研究活动。
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引用次数: 0
Primary care experiences of adults reporting learning disability: a probability sample survey. 报告有学习障碍的成年人的初级保健经验:概率抽样调查。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-18 DOI: 10.3399/BJGP.2024.0056
Samuel J Tromans, Lucy Teece, Rohit Shankar, Angela Hassiotis, Traolach Brugha, Sally McManus

Background: Adults with learning disability face multiple adversities, but evidence on their needs and primary care experiences is limited.

Aim: To compare the characteristics and primary care experiences of adults reporting learning disability with those who did not.

Design and setting: This was an analysis of the 2022 General Practice Patient Survey, a national probability sample survey conducted in 2022 with people registered with NHS primary care in England.

Method: This analysis reports descriptive profiles, weighted and with 95% confidence intervals. Logistic regression models adjusting for gender, age, ethnicity, and area-level deprivation compared experiences of adults reporting learning disability with those who did not.

Results: Survey participants comprised 623 157 people aged ≥16 years, including 6711 reporting learning disability. Adults reporting learning disability were more likely to be male, younger, of mixed or multiple ethnicities, and live in more deprived areas. All chronic conditions included in the survey were more common in adults reporting learning disability, especially reported sensory, neurodevelopmental, neurological, and mental health conditions. Adults reporting learning disability were twice as likely to have a preferred GP, and less likely to find their practice's website easy to navigate. They were also less likely to have confidence and trust in their healthcare professional, or feel their needs were met.

Conclusion: Adults reporting a learning disability had a higher likelihood of chronic health conditions. Their reported experiences of primary care indicate that, despite recent initiatives to improve services offered, further adaptations to the consistency and ease of access to primary care is needed.

背景 有学习障碍的成年人面临多重困境,但有关他们的需求和初级保健经验的证据却很有限。目的 比较报告有学习障碍的成年人和没有报告有学习障碍的成年人的特征和初级保健经历。设计和设置 对 2022 年全科患者调查进行分析,该调查是一项全国性概率抽样调查,于 2022 年在英格兰国家医疗服务体系初级医疗机构登记。方法 本分析报告了描述性概况、加权和 95% 置信区间。调整性别、年龄、种族和地区贫困程度的逻辑回归模型比较了报告有学习障碍的成年人和没有报告有学习障碍的成年人的经历。结果 调查参与者包括 623 157 名 16 岁或以上的人,其中有 6711 人报告有学习障碍。报告有学习障碍的成年人更有可能是男性、更年轻、混血或多种族,并且居住在更贫困的地区。调查中包括的所有慢性病在报告有学习障碍的成年人中都更为常见,尤其是报告有感官、神经发育、神经和精神健康病症的成年人。报告有学习障碍的成年人拥有首选全科医生的可能性是其他成年人的两倍,而他们认为自己诊所的网站易于浏览的可能性较低。他们也不太可能对自己的医疗保健专业人员充满信心和信任,或认为自己的需求得到了满足。结论 有学习障碍的成年人更有可能患有慢性疾病。他们报告的初级保健经历表明,尽管最近采取了一些措施来改善所提供的服务,但仍需要进一步调整初级保健的一致性和便捷性。
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引用次数: 0
Lived experiences of end-of-life care at home in the UK: a scoping review of qualitative research. 英国居家临终关怀的生活体验:定性研究范围综述。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-18 DOI: 10.3399/BJGP.2023.0349
Claire Clark, Stephen Fenning, Wendy Haynes, Sarah Clay, Jack Maddicks, Joanna Bowden

Background: Home is the preferred place of care and death for most people with advanced illness.

Aim: To examine and describe the published qualitative literature on the lived experiences of dying at home, to characterise the participants and their contexts, and to identify key gaps in knowledge, with a view to informing future research.

Design and setting: A scoping literature review, undertaken in accordance with the PRISMA-ScR guideline, examined studies focusing on the lived experiences of dying at home in the UK.

Method: The online databases CINAHL and MEDLINE were searched with relevant Medical Subject Heading (MeSH) terms and keywords to identify primary qualitative research published between 2010 and 2022, exploring the lived experiences of patients, families, and/or unpaid carers in the UK.

Results: In total, 442 articles were screened, 61 of which underwent full-text review; 13 studies were retained in the final set. All studies explored the experience of bereaved family and/or unpaid carers, and one study interviewed a person who was dying. Where specified, the majority of experiences related to deaths from cancer, many with specialist palliative care team involvement. Included studies yielded a breadth of diverse findings, with the most common subject themes relating to the availability and quality of care, and support for families and carers.

Conclusion: There is limited published evidence exploring the lived experiences of end-of-life care at home and this constrains the extent to which community services can be evidence informed in their design and delivery. More research is needed to examine the first-hand experiences of people who are dying at home, particularly for those with non-cancer conditions and where specialist services are not involved.

背景 对于大多数晚期病人来说,家是他们首选的护理和死亡地点。目的 研究并描述已发表的有关在家死亡的生活经历的定性文献,描述参与者及其背景,并找出主要差距,以便为今后的研究提供参考。设计与背景 根据 PRISMA-ScR 指南进行范围界定文献综述。方法 使用相关的 MeSH 术语和关键词对在线数据库 CINAHL 和 MEDLINE 进行检索,以确定 2010 年至 2022 年间发表的、探讨英国患者、家属和/或无偿照护者生活经历的主要定性研究。结果 共筛选出 462 篇论文,对其中 58 篇进行了全文审阅,最终保留了 13 篇研究。所有研究都探讨了丧亲家庭和/或无偿照护者的经历,只有一项研究采访了临终者。在有明确说明的情况下,大多数研究都与癌症死亡有关,其中许多都有专业姑息关怀团队的参与。收录的论文得出了广泛多样的研究结果,其中最常见的主题与护理的可用性和质量以及对家属和照护者的支持有关。结论 目前,探讨居家临终关怀生活经验的公开发表的证据还很有限,这限制了社区服务在设计和提供过程中以证据为依据的程度。需要开展更多的研究来探讨在家临终者的亲身经历,尤其是那些非癌症患者和没有专科服务的患者。
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引用次数: 0
What helps or hinders the communication of poor prognosis between secondary and primary care? A systematic review with narrative synthesis. 是什么帮助或阻碍了二级医疗机构和初级医疗机构之间就不良预后进行沟通?系统综述与叙述性综述。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-18 DOI: 10.3399/BJGP.2023.0341
Lucy Pocock, Tanuka Palit, Adam McDermott, Sam Creavin, Emma Gilbert, Samuel Wd Merriel, Steven Moore, Sarah Purdy, Stephen Barclay, Lucy E Selman

Background: The communication of poor prognosis from secondary to primary care helps to ensure that patients with life-limiting illness receive appropriate coordinated care in line with their preferences. However, little is known about this information-sharing process.

Aim: To determine how poor prognosis is communicated from secondary care to primary care.

Design and setting: This was an international systematic review and narrative synthesis of studies published in English.

Method: Four electronic databases were searched from 1 January 2000 to 17 May 2021, supplemented by hand-searching of key journals. One-quarter of titles and abstracts were independently screened by a second reviewer. Two reviewers undertook data extraction and quality appraisal, independently using the Mixed Methods Appraisal Tool. Data were analysed using narrative synthesis. Reporting follows Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidance.

Results: Searches identified 23 853 unique studies of which 30 met the inclusion criteria. Few studies had a focus on the interprofessional communication of poor prognosis. Information about prognosis was not commonly communicated from secondary to primary care and was more likely to occur if death was imminent. Lack of identification of poor prognosis by secondary care teams was a barrier. Facilitators included shared electronic records and direct clinician-clinician contact. GPs welcomed this information from secondary care and felt it was vital for continuity of care.

Conclusion: Although the communication of poor prognosis from secondary to primary care is highly valued it is rare and associated with cultural and systemic challenges. Further research is necessary to understand the information needs of GPs and to explore the challenges facing secondary care clinicians initiating this communication.

导言:将预后不良的信息从二级医疗机构传递给基层医疗机构,有助于确保患有局限生命疾病的患者能够得到符合其意愿的适当、协调的护理。然而,人们对这一信息共享过程知之甚少。目的 确定如何将预后不良的信息从二级医疗机构传达给初级医疗机构。设计和设置 系统性文献综述和叙述性综合。方法 检索 2000 年 1 月 1 日至 2021 年 5 月 17 日期间的四个电子数据库,并对主要期刊进行人工检索。四分之一的标题和摘要由第二位审稿人独立筛选。两名审稿人使用混合方法评估工具独立进行数据提取和质量评估。数据采用叙事综合法进行分析。报告遵循 PRISMA 指南。结果 搜索共发现 23853 项研究,其中 30 项符合纳入标准。很少有研究关注预后不良的跨专业沟通。有关预后的信息通常不会从二级医疗机构传达给基层医疗机构,而更有可能在死亡迫在眉睫的情况下传达。二级医疗团队缺乏对预后不良的识别是一个障碍。促进因素包括共享电子记录和临床医生与医生之间的直接联系。全科医生对二级医疗机构提供的这些信息表示欢迎,并认为这对医疗服务的连续性至关重要。结论 尽管二级医疗机构向基层医疗机构通报预后不良的信息受到高度重视,但这种做法并不多见,而且还存在文化和系统方面的挑战。有必要开展进一步的研究,以了解全科医生的信息需求,并探讨二级医疗机构的临床医生在启动这种沟通时所面临的挑战。
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引用次数: 0
Challenges to quality in contemporary, hybrid general practice: a multi-site longitudinal case study. 现代混合全科医学在质量方面面临哪些挑战?一项多站点纵向研究。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-18 DOI: 10.3399/BJGP.2024.0184
Rebecca Payne, Francesca Dakin, Ellen MacIver, Nadia Swann, Tabitha Pring, Aileen Clarke, Asli Kalin, Lucy Moore, Emma Ladds, Joseph Wherton, Sarah Rybczynska-Bunt, Laiba Husain, Nina Hemmings, Sietse Wieringa, Trisha Greenhalgh

Background: Since 2022, general practice has shifted from responding to the acute challenges of COVID-19 to restoring full services using a hybrid of remote, digital, and in-person care.

Aim: To examine how quality domains are addressed in contemporary UK general practice.

Design and setting: Multi-site, mostly qualitative longitudinal case study, placed in UK national policy context.

Method: Data were collected from longitudinal ethnographic case studies of 12 general practices (2021-2023), multi-stakeholder workshops, stakeholder interviews, patient surveys, official reports, and publicly accessible patient experience data. Data were coded thematically and analysed using multiple theories of quality.

Results: Quality efforts in UK general practice occur in the context of cumulative impacts of financial austerity, loss of resilience, increasingly complex patterns of illness and need, a diverse and fragmented workforce, material and digital infrastructure that is unfit for purpose, and physically distant and asynchronous ways of working. Providing the human elements of traditional general practice (such as relationship-based care, compassion, and support) is difficult and sometimes even impossible. Systems designed to increase efficiency have introduced new forms of inefficiency and have compromised other quality domains such as accessibility, patient-centredness, and equity. Long-term condition management varies in quality. Measures to mitigate digital exclusion (such as digital navigators) are welcome but do not compensate for extremes of structural disadvantage. Many staff are stressed and demoralised.

Conclusion: Contemporary hybrid general practice features changes (digitalisation, physical distancing, extension of roles, and protocolisation) that have had the unintended effect of dehumanising, compromising, and fragmenting care. Policymakers and practices should urgently address the risks to patients and the traditional core values of general practice should be urgently addressed.

背景 自 2022 年以来,全科医学已从应对 COVID-19 的急性挑战转变为恢复全面服务,使用远程和数字模式以及传统的亲自护理。目的 研究当代英国全科医疗如何解决质量领域的问题。设计与环境 多站点、主要是定性的纵向案例研究,置于国家政策背景下。方法 通过对 12 家全科医疗机构的纵向人种学案例研究(2021-2023 年)、多方利益相关者研讨会、利益相关者访谈、患者调查、官方报告以及可公开获取的患者体验数据收集数据。采用医学研究所的领域、Starfield 的初级保健核心特征以及社会学和社会技术理论对数据进行了主题编码和分析。结果 英国在全科医疗质量方面所做的努力是在财政紧缩、恢复能力丧失、疾病和需求模式日趋复杂、员工队伍多样化且分散、基础设施不适用以及工作方式分散等因素的累积影响下进行的。提供传统全科服务中的人性化元素是困难的,有时甚至是不可能的。为提高效率而设计的分诊系统引入了新的低效率形式,并损害了其他质量领域。长期病症管理的质量参差不齐;尽管带来了一些便利,但一些实践依赖于患者远程、不同步的数据输入,以及资质不足的工作人员提供的零散护理。减少数字排斥的措施无法弥补极端的结构性劣势。许多员工压力过大,士气低落。结论 当代混合式全科实践的特点是,非人化、损害和分散护理的意外效果。患者和全科医学核心价值所面临的风险亟待解决。
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引用次数: 0
The social determinants of distress in South Asian men with long-term conditions: a qualitative study. 长期患病的南亚男性痛苦的社会决定因素:一项定性研究。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-08 DOI: 10.3399/BJGP.2024.0386
Hassan Awan, Nadia Corp, Tom Kingstone, Carolyn A Chew-Graham

Background: People with long-term physical conditions are more likely to experience distress, depression or anxiety. Physical-mental comorbidity is associated with lower quality of life, poorer clinical outcomes, and increased mortality than physical conditions alone. South Asians (SAs) are the largest minority group in the UK, and more likely to have long-term conditions (LTCs) such as diabetes and heart disease.

Aim: To explore how men of SA origin with LTCs understand and experience emotional distress as well as the experiences of GPs supporting them.

Design and setting: UK qualitative study interviewing SA men with diabetes or coronary heart disease, and GPs working at practices with higher proportions of SAs.

Method: Online semi-structured interviews with SA men and GPs. Data were analysed via reflexive thematic analysis. Topic guides were modified iteratively as data collection and analysis progressed. An ethnically appropriate patient advisory group of SA men was involved in all stages of the research.

Results: Seventeen SA men with LTCs and 18 GPs were interviewed. Participants described contextualising distress including the interaction between having a LTC and distress, and the intersections of social determinants of distress including ethnicity, poverty and perceptions of prejudice. Participants understood distress as different to depression with the need to negotiate multiple identities as well as alternative paradigms of health.

Conclusion: This study highlights the influence of social determinants of distress in SA men with LTCs. It provides an insight into how primary care has the potential to address health inequalities by considering the intersection of these factors.

背景:患有长期躯体疾病的人更容易感到痛苦、抑郁或焦虑。与单纯的身体状况相比,身体和精神疾病并存会导致生活质量下降、临床效果不佳以及死亡率上升。南亚人(SAs)是英国最大的少数民族群体,更有可能患有糖尿病和心脏病等长期疾病(LTCs)。目的:探讨患有长期疾病的南亚裔男性如何理解和体验情绪困扰,以及为他们提供支持的全科医生的经验:英国定性研究:采访患有糖尿病或冠心病的南澳大利亚男性,以及在南澳大利亚人比例较高的诊所工作的全科医生:方法:对患有糖尿病或冠心病的南澳大利亚男性患者和全科医生进行在线半结构化访谈。通过反思性主题分析对数据进行分析。随着数据收集和分析的进展,对主题指南进行反复修改。一个由南澳大利亚男性组成的种族适当的患者咨询小组参与了研究的所有阶段:17 名患有长期慢性疾病的南澳大利亚男性和 18 名全科医生接受了访谈。参与者描述了困扰的来龙去脉,包括患有长期慢性疾病与困扰之间的相互作用,以及困扰的社会决定因素(包括种族、贫困和偏见观念)之间的交叉。参与者将困扰理解为不同于抑郁,需要对多重身份以及其他健康范式进行协商:本研究强调了社会决定因素对患有长期慢性病的南澳大利亚男性的影响。该研究深入探讨了初级保健如何通过考虑这些因素的交叉影响来解决健康不平等问题。
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引用次数: 0
Barriers to diagnosing and treating vulval lichen sclerosus: a survey study. 诊断和治疗外阴硬皮病的障碍:一项调查研究。
IF 5.3 2区 医学 Q1 MEDICINE, GENERAL & INTERNAL Pub Date : 2024-11-08 DOI: 10.3399/BJGP.2024.0360
Arabella Crew, Rheanne Leatherland, Louise Clarke, Caroline Owen, Rosalind Simpson

Background  Vulval lichen sclerosus (VLS) is a chronic inflammatory condition that is frequently misdiagnosed and under-recognised. To date, qualitative research focuses on lived experience of VLS, with women attributing diagnostic delay to poor interactions with health care professionals (HCPs) often due to lack of knowledge. In the UK, women with VLS are most likely to present to primary care.  Aim  To establish HCPs perspectives on identification, management and education of vulval skin disease, with a focus on VLS.  Design and Setting  A survey was distributed to HCPs working in primary care.  Method The survey was distributed via professional networks and at events. Analysis comprised of descriptive statistics, Spearman's rank correlations, and thematic analysis.  Results   Of 122 respondents, 53 were General Practitioners (GPs) and 59 were GP trainees. 37.7% of respondents had never participated in teaching nor learning on vulval skin disease. Confidence in the identification of vulval skin disease positively correlated with experience, exposure and female gender. The top identified barriers to diagnosis and treatment included lack of knowledge, embarrassment, and absence of VLS diagnostic criteria. Almost all participants (97.5%) felt VLS diagnostic criteria would be helpful in clinical practice.  Conclusion   This study provides insight into the barriers to diagnosing and treating VLS in primary care. HCPs recognise deficiencies in training, referral pathways and lack of tools to support VLS diagnosis. Training should include skills to address stigma and embarrassment. This study highlights the importance of developing interventions to overcome barriers, expediting diagnosis and treatment, such as reproducible diagnostic criteria.

背景外阴硬皮病(VLS)是一种慢性炎症,经常被误诊,而且认识不足。迄今为止,定性研究主要集中在 VLS 患者的生活体验方面,女性患者往往由于缺乏相关知识而将诊断延误归咎于与医疗保健专业人员(HCPs)的不良互动。在英国,患有 VLS 的妇女最有可能向初级保健机构求诊。目的 确定医护人员对外阴皮肤病的识别、管理和教育的看法,重点是 VLS。设计和设置 向从事初级保健工作的保健医生发放调查问卷。方法 通过专业网络和活动分发调查问卷。分析包括描述性统计、斯皮尔曼等级相关性和主题分析。结果 在 122 名受访者中,53 名是全科医生(GP),59 名是全科医生实习生。37.7%的受访者从未参加过有关外阴皮肤病的教学或学习。识别外阴皮肤病的信心与经验、接触和女性性别呈正相关。诊断和治疗的主要障碍包括缺乏知识、尴尬和缺乏外阴皮肤病诊断标准。几乎所有参与者(97.5%)都认为 VLS 诊断标准有助于临床实践。结论 本研究深入探讨了在初级保健中诊断和治疗 VLS 的障碍。初级保健人员认识到在培训、转诊途径和缺乏支持 VLS 诊断的工具方面存在不足。培训应包括解决耻辱感和尴尬的技能。本研究强调了制定干预措施以克服障碍、加快诊断和治疗的重要性,例如可重复的诊断标准。
{"title":"Barriers to diagnosing and treating vulval lichen sclerosus: a survey study.","authors":"Arabella Crew, Rheanne Leatherland, Louise Clarke, Caroline Owen, Rosalind Simpson","doi":"10.3399/BJGP.2024.0360","DOIUrl":"https://doi.org/10.3399/BJGP.2024.0360","url":null,"abstract":"<p><p>Background  Vulval lichen sclerosus (VLS) is a chronic inflammatory condition that is frequently misdiagnosed and under-recognised. To date, qualitative research focuses on lived experience of VLS, with women attributing diagnostic delay to poor interactions with health care professionals (HCPs) often due to lack of knowledge. In the UK, women with VLS are most likely to present to primary care.  Aim  To establish HCPs perspectives on identification, management and education of vulval skin disease, with a focus on VLS.  Design and Setting  A survey was distributed to HCPs working in primary care.  Method The survey was distributed via professional networks and at events. Analysis comprised of descriptive statistics, Spearman's rank correlations, and thematic analysis.  Results   Of 122 respondents, 53 were General Practitioners (GPs) and 59 were GP trainees. 37.7% of respondents had never participated in teaching nor learning on vulval skin disease. Confidence in the identification of vulval skin disease positively correlated with experience, exposure and female gender. The top identified barriers to diagnosis and treatment included lack of knowledge, embarrassment, and absence of VLS diagnostic criteria. Almost all participants (97.5%) felt VLS diagnostic criteria would be helpful in clinical practice.  Conclusion   This study provides insight into the barriers to diagnosing and treating VLS in primary care. HCPs recognise deficiencies in training, referral pathways and lack of tools to support VLS diagnosis. Training should include skills to address stigma and embarrassment. This study highlights the importance of developing interventions to overcome barriers, expediting diagnosis and treatment, such as reproducible diagnostic criteria.</p>","PeriodicalId":55320,"journal":{"name":"British Journal of General Practice","volume":" ","pages":""},"PeriodicalIF":5.3,"publicationDate":"2024-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142633293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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British Journal of General Practice
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