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Reverse triage in COVID surge planning: a case study of an allied health supported clinical care pathway in an acute hospital setting. COVID激增规划中的反向分类:急性医院环境中联合健康支持的临床护理途径的案例研究
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-08-01 DOI: 10.1071/AH22084
Toni Dianne Withiel, Rachel Blance-Palmer, Cassandra Plant, Genevieve Juj, Carly Louise McConnell, Melissa Kate Rixon, Mark Putland, Nicola Walsham, Marlena Klaic

Objective This case study describes the development and outcomes of a new integrated and multidisciplinary care pathway. Spearheaded by allied health, the 'COVID community navigator team', applied established principles of reverse triage to create additional surge capacity. Methods A retrospective cohort study examined workflow patterns using electronic medical records of patients who received navigator input at the Royal Melbourne Hospital between 20 September 2021 and 20 December 2021. Results There were 437 eligible patient encounters identified. On average patients stayed 4.15 h in the emergency departments (ED) (s.d. = 4.31) and 9.5 h (s.d. = 10.9) in the short stay unit. Most patients were discharged into a 'low risk pathway' with community general practitioner follow up. Of discharged patients, only 38 re-presented to the ED with symptoms related to their initial COVID-19 diagnosis (34.9% of total re-admissions). Of these re-admissions, more than half did not require admission to a ward. Conclusion The findings presented here provide support for the clinical utility of a multidisciplinary reverse triage approach in surge planning for anticipated presentation peaks.

目的:本案例研究描述了一种新的综合多学科护理途径的发展和结果。在联合卫生机构的带头下,“COVID社区导航员小组”应用了既定的反向分类原则,以建立额外的应急能力。方法回顾性队列研究使用2021年9月20日至2021年12月20日期间在皇家墨尔本医院接受导航输入的患者的电子病历检查工作流程模式。结果共纳入437例符合条件的患者。患者在急诊科(ED)的平均住院时间为4.15小时(sd = 4.31),在短期住院单元的平均住院时间为9.5小时(sd = 10.9)。大多数患者出院进入“低风险途径”,由社区全科医生随访。在出院患者中,只有38人再次出现与最初的COVID-19诊断相关的症状(占再次入院总人数的34.9%)。在这些再次入院的病人中,一半以上不需要入院。结论:本文的研究结果为多学科反向分诊方法在预期就诊高峰的激增计划中的临床应用提供支持。
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引用次数: 0
Corrigendum to: Out-of-pocket payments: impacts on healthcare decision-making and system and individual level measures to minimise the burden. 自付费用:对医疗决策的影响,以及减少负担的系统和个人措施的更正。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-08-01 DOI: 10.1071/AH22244_CO
Amanda L Neil

Out-of-pocket healthcare payments are a concern for all, particularly those least able to afford them, a situation only being exacerbated by the current cost-of-living crisis. This article aims to provide an overview of out-of-pocket payments and their impacts on decision-making: whether, or not to delay care or seek care at all. The impact of average out-of-pocket payments on demand for mental healthcare services is provided as a specific example. The available data indicate a positive linear relationship between the average out-of-pocket payments for Medicare services by type of provider, and the proportion of patients who decide not to obtain care from a given type provider. This article also poses that current safety net processes are not consumer centric, the Pharmaceutical Benefits Scheme (PBS) Safety Net particularly so, and that change is required. It is recommended that a consumer-centric approach should be adopted with everyone listed on a Medicare card automatically included in the assessment of the Medicare and PBS Safety Nets and for the PBS Safety Net to be automatically assessed through Services Australia. Links to websites are provided to support individual decision-making and registering for available safety nets. Finally, supply side considerations and their implications for market equilibrium and the economy are briefly overviewed.

自付医疗费用是所有人都关心的问题,尤其是那些最无力负担医疗费用的人,目前的生活成本危机只会加剧这种情况。本文旨在概述自费支付及其对决策的影响:是否延迟护理或根本不寻求护理。以平均自付费用对心理保健服务需求的影响为具体例子。现有数据表明,医疗保险服务的平均自付费用与决定不从特定类型的医疗机构获得医疗服务的患者比例之间存在正线性关系。本文还提出,目前的安全网流程不是以消费者为中心的,药品福利计划(PBS)安全网尤其如此,需要进行变革。建议采取以消费者为中心的方法,将医疗保险卡上列出的每个人自动纳入医疗保险和公共服务体系安全网的评估,并通过澳大利亚服务局自动评估公共服务体系安全网。提供了网站链接,以支持个人决策和注册可用的安全网。最后,简要概述了供给方面的考虑及其对市场均衡和经济的影响。
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引用次数: 0
Optimal cancer care pathways - the ideal versus reality for patient-centric cancer care during COVID-19. 最佳癌症治疗途径——COVID-19期间以患者为中心的癌症治疗的理想与现实
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-08-01 DOI: 10.1071/AH23060
Shanuka Samaranayake, Daniel Barker, Apsara Windsor

Objectives To assess whether compliance with the nationally endorsed Optimal Care Pathways is evident in 75% of patients treated with curative intent treatment and if this compliance was impacted by the COVID-19 pandemic (hereinafter COVID-19). Methods This retrospective study included patients undergoing curative treatment with radiotherapy in head and neck (HN), breast, lung and gastrointestinal malignancies between January 2019 and June 2021 in a single NSW outer metropolitan cancer service. For care delivered within the remit of cancer services, the primary outcome measure was the proportion of patients whose treatment complied with the Optimal Care Pathways recommended time frame. Secondary outcome measures included evaluating the effect of COVID-19 on the proportion of patients being treated within the recommended time frame. Results There were n  = 733 eligible patients across the five tumour streams with the majority being breast cancer patients comprising 65% (n  = 479) of the cohort, followed by HN cancer patients (n  = 125, 17%). None of the tumour subsites abided by the 75% compliance rate. Oesophageal cancer patients had the lowest compliance rate of 4% (P  < 0.001), with a similarly low compliance rate for rectal cancer patients at 33% (P  = 0.002). None of the hypothesis tests to assess for detriment in treatment time during COVID-19 were statistically significant (P  > 0.05). Conclusion Despite the availability of best practice guidelines, there is limited compliance throughout all cancer subtypes, which has not been negatively influenced by COVID-19. Improved awareness of the Optimal Care Pathways, and implementation of the associated infrastructure and systems, are required to support compliance.

目的评估75%接受治愈意图治疗的患者是否明显遵守国家认可的最佳护理途径,以及这种依从性是否受到COVID-19大流行(以下简称COVID-19)的影响。方法:本回顾性研究包括2019年1月至2021年6月在新南威尔士州外大都会癌症服务中心接受头颈部(HN)、乳房、肺部和胃肠道恶性肿瘤放疗治疗的患者。对于在癌症服务范围内提供的护理,主要结果衡量指标是符合最佳护理途径推荐时间框架的治疗患者比例。次要结局指标包括评估COVID-19对在推荐时间框架内接受治疗的患者比例的影响。结果在5个肿瘤流中有n = 733例符合条件的患者,其中大多数是乳腺癌患者,占队列的65% (n = 479),其次是HN癌症患者(n = 125, 17%)。所有肿瘤亚位点均未达到75%的依从率。食管癌患者的依从率最低,为4% (P < 0.05)。结论:尽管有最佳实践指南,但所有癌症亚型的依从性有限,并未受到COVID-19的负面影响。需要提高对最佳护理途径的认识,并实施相关的基础设施和系统,以支持依从性。
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引用次数: 0
Out-of-pocket payments: impacts on healthcare decision-making and system and individual level measures to minimise the burden. 自费支付:对医疗保健决策、系统和个人层面措施的影响,以尽量减少负担。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-08-01 DOI: 10.1071/AH22244
Amanda L Neil

Out-of-pocket healthcare payments are a concern for all, particularly those least able to afford them, a situation only being exacerbated by the current cost-of-living crisis. This article aims to provide an overview of out-of-pocket payments and their impacts on decision-making: whether, or not to delay care or seek care at all. The impact of average out-of-pocket payments on demand for mental healthcare services is provided as a specific example. The available data indicate a positive linear relationship between the average out-of-pocket payments for Medicare services by type of provider, and the proportion of patients who decide not to obtain care from a given type provider. This article also poses that current safety net processes are not consumer centric, the Pharmaceutical Benefits Scheme (PBS) Safety Net particularly so, and that change is required. It is recommended that a consumer-centric approach should be adopted with everyone listed on a Medicare card automatically included in the assessment of the Medicare and PBS Safety Nets and for the PBS Safety Net to be automatically assessed through Services Australia. Links to websites are provided to support individual decision-making and registering for available safety nets. Finally, supply side considerations and their implications for market equilibrium and the economy are briefly overviewed.

自付医疗费用是所有人都关心的问题,尤其是那些最无力负担医疗费用的人,目前的生活成本危机只会加剧这种情况。本文旨在概述自费支付及其对决策的影响:是否延迟护理或根本不寻求护理。以平均自付费用对心理保健服务需求的影响为具体例子。现有数据表明,医疗保险服务的平均自付费用与决定不从特定类型的医疗机构获得医疗服务的患者比例之间存在正线性关系。本文还提出,目前的安全网流程不是以消费者为中心的,药品福利计划(PBS)安全网尤其如此,需要进行变革。建议采取以消费者为中心的方法,将医疗保险卡上列出的每个人自动纳入医疗保险和公共服务体系安全网的评估,并通过澳大利亚服务局自动评估公共服务体系安全网。提供了网站链接,以支持个人决策和注册可用的安全网。最后,简要概述了供给方面的考虑及其对市场均衡和经济的影响。
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引用次数: 0
Factors associated with emergency department service outcomes for people with a mental health problem brought in by police: a retrospective cohort study. 与警察带来的精神健康问题患者急诊服务结果相关的因素:一项回顾性队列研究。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-08-01 DOI: 10.1071/AH22229
Rachel Wardrop, Jamie Ranse, Wendy Chaboyer, Jesse T Young, Stuart A Kinner, Julia Crilly Oam

Objective This study aimed to identify factors associated with an emergency department (ED) length of stay ≥4 hours (h) and hospital admission for people with a mental health problem brought in by police. Methods We undertook a retrospective, observational cohort study of state-wide adult ED mental health presentations brought in by police from 1 January 2012 to 31 December 2017. We used multivariable logistic regression to determine factors associated with an ED length of stay ≥4 h and hospital admission. Results In total, 9325 ED presentations with a mental health problem brought in by police to Queensland EDs were included. Factors most strongly associated with an ED length of stay ≥4 h included an Australasian Triage Score (ATS) of 1, an age of 85 years or older, night shift arrival and subsequent hospital admission. For hospital admission, an ATS of 1, an age of 85 years or older and an ED length of stay ≥4 h were the strongest factors. Conclusion Findings indicate opportunities for targeted mental health models of care to better support people brought in by police to an ED. Such models should involve ED, pre-hospital providers (police and ambulance) and mental health services to support early intervention and potentially reduce the likelihood of a long ED length of stay and subsequent hospital admission.

目的本研究旨在确定与急诊(ED)住院时间≥4小时(h)和警察带来的精神健康问题患者住院相关的因素。方法:我们对2012年1月1日至2017年12月31日警察带来的全州成人ED心理健康报告进行了回顾性观察性队列研究。我们使用多变量逻辑回归来确定与急症住院时间≥4小时和住院率相关的因素。结果共纳入9325例由警方带到昆士兰州急诊科的精神健康问题急诊科报告。与ED住院时间≥4小时最密切相关的因素包括:澳大利亚分诊评分(ATS)为1分、年龄在85岁或以上、夜班住院和随后住院。入院时,ATS为1,年龄≥85岁,ED住院时间≥4小时是最强的影响因素。研究结果表明,有针对性的心理健康护理模式可以更好地支持被警察带到急诊科的人。这种模式应该包括急诊科、院前提供者(警察和救护车)和心理健康服务,以支持早期干预,并有可能减少长时间在急诊科住院和随后住院的可能性。
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引用次数: 1
Effects of the Child Dental Benefits Schedule on dental hospitalisation rates in Australian children. 儿童牙科福利计划对澳大利亚儿童牙科住院率的影响。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22241
Parmis Aminian, Estie Kruger, Marc Tennant

Objective The Child Dental Benefits Schedule (CDBS) was introduced in 2014, and its aim was to support access to dental care for eligible children in Australia. Dental caries, and pulp and periapical diseases were the major dental reasons for children's hospitalisations. This study investigated if the availability of the CDBS had any effects on hospitalisation rates in Australian children. Methods This study was a retrospective analysis of Medicare data from the Australian Government and the hospitalisation data from The Australian Institute of Health and Welfare (AIHW) from 2008 (6 years before the commencement of the CDBS) to 2020 (6 years after the commencement of the CDBS). Results Although the hospitalisation rate trend was reducing before the CDBS started (2008-14), this reduction was not statistically significant. The reduction of hospitalisation rates was higher after the commencement of the CDBS (2014-20) and was statistically significant, but the regression model analysis showed a positive correlation between the CDBS and hospitalisation rate. The analysis without 'abnormal' year data (2019-20, COVID-19 pandemic year) supported no statistically significant decrease in hospitalisation rate after the commencement of the CDBS in 2014 until 2019. Conclusion Although the CDBS is improving access to dental care for eligible children, any possible effects the CDBS might have on hospitalisations are not yet evident.

儿童牙科福利计划(CDBS)于2014年推出,其目的是支持澳大利亚符合条件的儿童获得牙科护理。龋齿、牙髓及根尖周围疾病是儿童住院的主要牙科原因。这项研究调查了CDBS的可用性是否对澳大利亚儿童的住院率有任何影响。方法本研究回顾性分析了澳大利亚政府的医疗保险数据和澳大利亚卫生与福利研究所(AIHW)从2008年(CDBS开始前6年)到2020年(CDBS开始后6年)的住院数据。结果虽然在CDBS开始前(2008- 2014年)住院率有下降趋势,但这种下降没有统计学意义。CDBS实施后(2014- 2020年)住院率下降幅度较大,具有统计学意义,但回归模型分析显示CDBS与住院率呈正相关。在没有“异常”年份数据(2019- 2020年,COVID-19大流行年)的分析中,2014年至2019年开展CDBS后,住院率没有统计学上的显著下降。结论:虽然CDBS正在改善符合条件的儿童获得牙科保健的机会,但CDBS可能对住院治疗产生的任何可能影响尚不明显。
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引用次数: 0
Optimising rostering patterns for Australian junior doctors. 优化澳大利亚初级医生的名册模式。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH23030
Calvin M Fletcher, Laila L Rotstein

Optimising junior doctor rosters is a common subject of debate both in Australia and overseas. While total work hours are recognised to increase the risk of fatigue-related complications for both junior doctors and their patients, patterns of work are less commonly described. Multiple low quality evidence recommendations exist to guide rostering practices to reduce predominantly the risk of fatigue-associated error and burnout, but also to avoid disruptions to continuity of care and provide adequate training opportunities. Given available evidence is poor, further centre and specialty-specific studies are required to delineate optimal rostering patterns for Australian junior doctors.

在澳大利亚和海外,优化初级医生名册是一个普遍的争论话题。虽然总工作时间被认为会增加初级医生和他们的病人疲劳相关并发症的风险,但工作模式却很少被描述。存在多个低质量证据建议,以指导编班实践,主要减少疲劳相关的错误和倦怠的风险,同时也避免中断护理的连续性,并提供充分的培训机会。鉴于现有证据不足,需要进一步的中心和专业研究来描绘澳大利亚初级医生的最佳名册模式。
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引用次数: 0
'I thought they would do it on the spot': why do people with non-traumatic musculoskeletal pain present to emergency departments? “我以为他们会当场做”:为什么非创伤性肌肉骨骼疼痛的人会出现在急诊室?
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22274
Grace French, Karen Richards, Robert Waller, Ivan Lin

Objective To investigate the reasons patients with non-traumatic musculoskeletal pain (NTMSP) present to an emergency department (ED), their experience of care and perceptions about managing their condition in the future. Methods A qualitative study using semi-structured interviews with patients with NTMSP presenting to a suburban ED. A purposive sampling strategy included participants with different pain characteristics, demographics and psychological factors. Results Eleven patients with NTMSP who presented to an ED were interviewed, reaching saturation of major themes. Seven reasons for ED presentation were identified: (1) desire for pain relief, (2) inability to access other healthcare, (3) expecting comprehensive care at the ED, (4) fear of serious pathology/outcome, (5) influence of a third party, (6) desire/expecting radiological imaging for diagnosis and (7) desire for 'ED specific' interventions. Participants were influenced by a unique combination of these reasons. Some expectations were underpinned by misconceptions about health services and care. While most participants were satisfied with their ED care, they would prefer to self-manage and seek care elsewhere in the future. Conclusions The reasons for ED presentation in patients with NTMSP are varied and often influenced by misconceptions about ED care. Most participants reported that, in future, they were satisfied to access care elsewhere. Clinicians should assess patient expectations so misconceptions about ED care can be addressed.

目的探讨非外伤性肌肉骨骼疼痛(NTMSP)患者就诊急诊科(ED)的原因、护理经历及对未来病情处理的看法。方法采用半结构化访谈的方法对在郊区急诊科就诊的NTMSP患者进行定性研究。有目的的抽样策略包括具有不同疼痛特征、人口统计学和心理因素的参与者。结果对11例急诊科NTMSP患者进行了访谈,主要主题达到饱和。ED出现的七个原因被确定为:(1)渴望缓解疼痛,(2)无法获得其他医疗保健,(3)期望在急诊科得到全面护理,(4)害怕严重的病理/结果,(5)第三方的影响,(6)渴望/期待放射成像诊断,(7)渴望“ED特异性”干预。参与者受到这些原因的独特组合的影响。一些期望是由对卫生服务和护理的误解所支撑的。虽然大多数参与者对他们的急诊科护理感到满意,但他们更愿意自我管理,并在未来寻求其他护理。结论NTMSP患者出现ED的原因是多种多样的,往往受到对ED护理的误解的影响。大多数参与者报告说,将来他们对在其他地方获得医疗服务感到满意。临床医生应该评估病人的期望,以便解决对急诊科护理的误解。
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引用次数: 0
Nurse job task analysis: a profile of medical and surgical nursing activities. 护士工作任务分析:内科和外科护理活动概况。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22283
Julie Considine, Olumuyiwa Omonaiye, Jordana Schlieff, Leanne Boyd

Objective We aim to examine the activities undertaken by medical and surgical ward nurses at a major health service in Victoria, Australia, to inform nursing and midwifery strategic workforce planning. Methods This descriptive, exploratory study was conducted on 17 wards from three acute care hospitals in one of Victoria's largest health services. The Work Observation Method by Activity Timing tool was used to enable participants to document the time spent in each of 10 nursing activity domains. Results Data from 70 respondents across all shifts showed nurses spent one-third of their time in direct care. Registered nurses spent a lower proportion of time than enrolled nurses in direct care and medications overall. Compared with enrolled nurses, registered nurses spent less time in direct care on morning shifts and documentation on afternoon shifts, and more time on ward-related activities on afternoon shifts. Conclusions Medical and surgical enrolled nurses and registered nurses spent comparable proportions of time engaged in specific activities. Further research is required to understand the influences on the time devoted to direct care and how time spent in direct care intersects with other activities, and the relationship with patient outcomes and quality of care indicators.

目的研究澳大利亚维多利亚州一家主要医疗服务机构的内科和外科病房护士开展的活动,为护理和助产战略劳动力规划提供信息。方法本描述性探索性研究在维多利亚最大的卫生服务机构之一的三家急症护理医院的17个病房进行。使用活动计时工具的工作观察方法,使参与者能够记录在10个护理活动域中所花费的时间。结果来自所有班次的70名受访者的数据显示,护士将三分之一的时间用于直接护理。总的来说,注册护士在直接护理和药物治疗上花费的时间比例低于注册护士。与注册护士相比,注册护士在早班的直接护理和下午班的记录上花费的时间较少,而在下午班的病房相关活动上花费的时间较多。结论内科、外科注册护士与注册护士从事特定活动的时间比例相当。需要进一步的研究来了解直接护理时间的影响,直接护理时间与其他活动的交集,以及与患者结果和护理质量指标的关系。
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引用次数: 0
Response to Raymond et al. Health policy evaluation in rural and remote Australia: a qualitative exploration and lessons from the Northern Territory. 对Raymond等人的回应。澳大利亚农村和偏远地区的卫生政策评价:质量探索和来自北领地的经验教训。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH23105
Bryce Brickley, Oliver Black, Chris Rissel, Kalinda Griffiths Yawuru, James A Smith
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引用次数: 0
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Australian Health Review
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