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An organisational approach to improving diagnostic safety. 提高诊断安全性的组织方法。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22287
Ian A Scott, Carmel Crock

Diagnostic error affects up to 10% of clinical encounters and is a major contributing factor to 1 in 100 hospital deaths. Most errors involve cognitive failures from clinicians but organisational shortcomings also act as predisposing factors. There has been considerable focus on profiling causes for incorrect reasoning intrinsic to individual clinicians and identifying strategies that may help to prevent such errors. Much less focus has been given to what healthcare organisations can do to improve diagnostic safety. A framework modelled on the US Safer Diagnosis approach and adapted for the Australian context is proposed, which includes practical strategies actionable within individual clinical departments. Organisations adopting this framework could become centres of diagnostic excellence. This framework could act as a starting point for formulating standards of diagnostic performance that may be considered as part of accreditation programs for hospitals and other healthcare organisations.

诊断错误影响到高达10%的临床就诊,是导致100例医院死亡中有1例的主要因素。大多数错误涉及临床医生的认知失败,但组织缺陷也作为诱发因素。有相当多的注意力集中在分析个体临床医生固有的错误推理的原因,并确定可能有助于防止此类错误的策略。很少有人关注医疗机构可以做些什么来提高诊断安全性。提出了一个以美国安全诊断方法为模型的框架,并根据澳大利亚的情况进行了调整,其中包括在各个临床部门内可操作的实际战略。采用这一框架的组织可以成为卓越诊断的中心。该框架可以作为制定诊断性能标准的起点,这些标准可能被认为是医院和其他医疗机构认证计划的一部分。
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引用次数: 0
Physicians' legal duty to disclose more cost-effective treatment options: an examination of Australian civil law applied to personal importation. 医生披露更具成本效益的治疗方案的法律义务:对个人进口适用的澳大利亚民法的审查。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH23008
Narcyz Ghinea

Objective A significant proportion of Australians defer or do not fill prescriptions they require due to cost. This article explores whether, and under what circumstances, physicians have a duty to assist these patients by disclosing how they can access more affordable medicines via personal importation. Methods This study involved a critical examination of Australian statutory and case law pertaining to physicians' duty to disclose material information to identify key principles applicable to the context of cost-motivated personal importation. Results There are several legal principles that suggest that physicians have a duty to advise patients of options for accessing more affordable medicines, including via personal importation. These include a duty to warn of inherent and non-inherent risks, a duty to disclose treatments that offer clear advantages, and a duty to facilitate access to the means for achieving patients' health goals. However, it is unclear whether, and on what grounds, responsibility for harm arising from a patient's inability to afford prescribed medicines should be attributed to the prescribing physician. Arguments supporting attribution of such a responsibility are proposed to motivate further legal, policy and ethical debate. Conclusions Physicians have a duty to take reasonable steps to mitigate foreseeable harm to their patients, however the law is silent on whether this duty extends to taking steps to help patients access medicines that they can afford. This investigation provides a framework to guide the development of sound policy and law on informed financial consent and economically motivated prescribing.

目的相当大比例的澳大利亚人推迟或不填写处方,他们需要由于成本。这篇文章探讨了医生是否以及在什么情况下有责任通过披露他们如何通过个人进口获得更负担得起的药物来帮助这些患者。方法:本研究对澳大利亚有关医生披露重要信息的义务的成法法和判例法进行了批判性审查,以确定适用于成本动机个人输入的关键原则。结果:有几项法律原则表明,医生有责任向患者提供获得更负担得起的药物的选择,包括通过个人进口。其中包括警告固有风险和非固有风险的义务,披露具有明显优势的治疗方法的义务,以及促进获得实现患者健康目标的手段的义务。然而,尚不清楚是否以及基于何种理由,应将因病人无力支付处方药而造成的伤害归咎于开处方的医生。提出了支持这种责任归属的论据,以激发进一步的法律、政策和伦理辩论。医生有责任采取合理的措施来减轻对患者可预见的伤害,然而,法律对这一义务是否延伸到采取措施帮助患者获得他们能负担得起的药物保持沉默。这项调查提供了一个框架,以指导制定关于知情财务同意和经济动机处方的健全政策和法律。
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引用次数: 1
Higher fees and out-of-pocket costs in radiotherapy point to a need for funding reform. 放疗费用的上涨和自付费用表明需要进行资金改革。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22293
Kees van Gool, Jane Hall, Philip Haywood, Dan Liu, Serena Yu, Samuel B G Webster, Bahare Moradi, Sanchia Aranda

Objective To elucidate the policy implications of recent trends in the funding of radiotherapy services between 2009-10 and 2021-22. Method We use national aggregate claims data to determine time trends in the fees, benefits and out-of-pocket (OOP) costs of radiotherapy and nuclear therapeutic medicine claims funded through the Medicare Benefits Schedule (MBS) program. All dollar figures are expressed in constant 2021 Australian dollars. Results Radiotherapy and nuclear therapeutic medicine MBS claims increased by 78% whereas MBS funding increased by 137% between 2009-10 and 2021-22. The main driver of Medicare funding growth has been the Extended Medicare Safety Net, which has increased by 404%. Over the 13 year observation period, the percentage of bulk-billed claims peaked in 2017-18 at 76.1% but fell to 69.8% in 2021-22. For non-bulk billed services, average OOP costs per claim increased from $20.40 in 2009-10 to $69.78 in 2021-22. Conclusion Despite increased Medicare funding, patients face increasing financial barriers to access radiation oncology services. Policies with regard to funding radiotherapy services should be reviewed to ensure that services are easily accessible and affordable for all those needing treatment and at a reasonable cost to Government.

目的探讨2009- 2010年至2021- 2022年放疗经费的政策变化趋势。方法使用全国汇总索赔数据来确定通过医疗保险福利计划(MBS)计划资助的放射治疗和核治疗药物索赔的费用、福利和自付费用(OOP)的时间趋势。所有美元数字均以2021年不变的澳元表示。结果2009- 2010年和2021- 2022年放疗和核治疗医学MBS索赔增加了78%,而MBS资助增加了137%。医疗保险资金增长的主要驱动力是延长医疗保险安全网,增加了404%。在13年的观察期内,大宗账单索赔的比例在2017-18年达到76.1%的峰值,但在2021-22年降至69.8%。对于非大宗收费服务,每宗索赔的平均OOP费用从2009-10年度的20.40美元增加到2021-22年度的69.78美元。结论:尽管医疗保险资金增加,但患者获得放射肿瘤学服务面临越来越大的经济障碍。应审查有关资助放射治疗服务的政策,以确保所有需要治疗的人都能容易获得和负担得起这些服务,并以合理的费用支付给政府。
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引用次数: 0
Health-related outcomes of a facility-based transition care program for older adults: a prospective cohort study. 基于机构的老年人过渡护理项目的健康相关结果:一项前瞻性队列研究
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22226
Jo-Aine Hang, Jacqueline Francis-Coad, Angela Jacques, Nicholas Waldron, Kate Purslowe, Anne-Marie Hill

Objectives There is limited evidence regarding the effectiveness of transition care programs (TCP) in improving health-related outcomes and discharge destination for older adults. This study aimed to (i) identify changes in health-related outcomes in older adults undergoing a facility-based TCP between admission and discharge; and (ii) compare health-related outcomes between participants discharged home and those discharged to permanent residential care. Method A prospective, observational study was conducted with older adults aged ≥60 years who participated in a facility-based TCP that provided short-term rehabilitation including mobility training, group exercise and cognitive activities. Physical, cognitive and social outcomes were measured at admission and discharge. Data were analysed using linear mixed modelling. Results Of the 41 participants (mean age 80.1 (±8.9) years), 26 (63.4%) were discharged home compared with 14 (34.2%) to residential care. Participants showed statistically significantly improvement in performance of activities of daily living (ADL), mobility and health-related quality of life, with a statistically and clinically significant decline in performance of instrumental ADL. Participants discharged home had statistically and clinically significant greater improvement in mobility compared with those discharged to residential care (de Morton mobility index: home, 13.6 (95% CI: 9.8, 17.4) vs residential, 6.9 (95% CI: 1.7, 12.0), P interaction  = 0.04) and statistically and clinically significant less decline in instrumental ADL (Lawton's scale: home, -0.8 (95% CI: -1.3, -0.2) vs residential, -2.1 (95% CI: -2.9, -1.4), P interaction  = 0.002). Conclusion Older adults participating in a facility-based TCP had improvements in physical, cognitive and social functional abilities. However, those who returned home still had residual mobility deficits and decreased performance of instrumental ADL when compared with normative community level recommendations, which could impact on longer term community living. Further research investigating which program service components could be modified to further improve rehabilitation outcomes could benefit older adults in returning and remaining at home.

关于过渡护理计划(TCP)在改善老年人健康相关结局和出院目的地方面的有效性,证据有限。本研究旨在(i)确定入院和出院期间接受基于医院的TCP治疗的老年人健康相关结果的变化;(ii)比较出院回家的参与者和出院到永久住院护理的参与者之间的健康相关结果。方法对≥60岁的老年人进行前瞻性观察性研究,这些老年人参加了以设施为基础的TCP,提供短期康复训练,包括活动能力训练、团体运动和认知活动。在入院和出院时测量身体、认知和社会结果。数据分析采用线性混合模型。结果41例患者(平均年龄80.1(±8.9)岁)中,26例(63.4%)出院回家,14例(34.2%)住院。参与者在日常生活活动(ADL)、机动性和与健康相关的生活质量方面表现出统计学上显著的改善,而在工具性ADL方面表现出统计学上和临床上显著的下降。出院回家的参与者在活动能力方面的改善在统计学上和临床上都具有显著意义(de Morton活动能力指数:家,13.6 (95% CI: 9.8, 17.4) vs住,6.9 (95% CI: 1.7, 12.0), P交互作用= 0.04),工具ADL的下降在统计学和临床上都具有显著意义(劳顿量表:家,-0.8 (95% CI: -1.3, -0.2) vs住,-2.1 (95% CI: -2.9, -1.4), P交互作用= 0.002)。结论老年人参加以设施为基础的TCP,在身体、认知和社会功能能力方面均有改善。然而,与规范的社区水平建议相比,那些回家的人仍然存在剩余的活动能力缺陷和工具性ADL的表现下降,这可能会影响长期的社区生活。进一步的研究调查哪些项目服务组件可以被修改以进一步改善康复结果,这可能有利于老年人返回并留在家中。
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引用次数: 0
In Australian hospitals and residential aged care facilities, how do we train nursing and direct care staff to assist patients and residents to move? A national survey. 在澳大利亚的医院和养老院,我们如何培训护理人员和直接护理人员帮助病人和居民移动?一项全国性调查。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22296
Natasha Brusco, Terry Haines, Nicholas F Taylor, Helen Rawson, Leanne Boyd, Christina Ekegren, Helen Kugler, Helen Dawes, Camilla Radia-George, Christine Graven, Keith Hill

Objective Nursing workplace injuries related to staff-assisted patient/resident movement occur frequently, however, little is known about the programs that aim to prevent these injuries. The objectives of this study were to: (i) describe how Australian hospitals and residential aged care services provide manual handling training to staff and the impact of the coronavirus disease 2019 (COVID-19) pandemic on training; (ii) report issues relating to manual handling; (iii) explore the inclusion of dynamic risk assessment; and (iv) describe the barriers and potential improvements. Method Using a cross-sectional design, an online 20-min survey was distributed by email, social media, and snowballing to Australian hospitals and residential aged care services. Results Respondents were from 75 services across Australia, with a combined 73 000 staff who assist patients/residents to mobilise. Most services provide staff manual handling training on commencement (85%; n  = 63/74), then annually (88% n  = 65/74). Since the COVID-19 pandemic, training was less frequent, shorter in duration, and with greater online content. Respondents reported issues with staff injuries (63% n  = 41), patient/resident falls (52% n  = 34), and patient/resident inactivity (69% n  = 45). Dynamic risk assessment was missing in part or in whole from most programs (92% n  = 67/73), despite a belief that this may reduce staff injuries (93% n  = 68/73), patient/resident falls (81% n  = 59/73) and inactivity (92% n  = 67/73). Barriers included insufficient staff and time, and improvements included giving residents a say in how they move and greater access to allied health. Conclusion Most Australian health and aged care services provide clinical staff with regular manual handling training for staff-assisted patient/resident movement, however, issues with staff injuries, as well as patient/resident falls and inactivity, remain. While there was a belief that dynamic in-the-moment risk assessment during staff-assisted patient/resident movement may improve staff and resident/patient safety, it was missing from most manual handling programs.

目的护理工作场所伤害相关的工作人员协助病人/居民的运动经常发生,然而,很少知道的方案,旨在防止这些伤害。本研究的目的是:(i)描述澳大利亚医院和住宅老年护理服务如何为员工提供手动操作培训,以及2019年冠状病毒病(COVID-19)大流行对培训的影响;(ii)报告与人工处理有关的问题;(iii)探索纳入动态风险评估;(iv)描述障碍和潜在的改进。方法采用横断面设计,通过电子邮件、社交媒体和滚雪球的方式向澳大利亚的医院和养老院进行20分钟的在线调查。结果受访者来自澳大利亚各地的75个服务机构,共有73,000名工作人员协助患者/居民动员。大多数服务在开始工作时为员工提供手工操作培训(85%;N = 63/74),然后每年(88% N = 65/74)。自2019冠状病毒病大流行以来,培训频率降低,持续时间缩短,在线内容增加。受访者报告了工作人员受伤(63% n = 41)、患者/住院医师跌倒(52% n = 34)以及患者/住院医师不活动(69% n = 45)等问题。大多数项目部分或全部缺少动态风险评估(92% n = 67/73),尽管人们认为这可能会减少工作人员受伤(93% n = 68/73)、患者/住院医师跌倒(81% n = 59/73)和不活动(92% n = 67/73)。障碍包括工作人员和时间不足,改善措施包括让居民对自己的出行方式有发言权,并让他们更容易获得联合医疗服务。大多数澳大利亚保健和老年护理服务机构为临床工作人员提供工作人员协助病人/居民移动的定期手工操作培训,然而,工作人员受伤以及病人/居民跌倒和不活动的问题仍然存在。虽然有一种观点认为,在工作人员协助的病人/住院医生移动过程中,动态的即时风险评估可能会提高工作人员和住院医生/病人的安全,但大多数人工处理程序都缺少这种评估。
{"title":"In Australian hospitals and residential aged care facilities, how do we train nursing and direct care staff to assist patients and residents to move? A national survey.","authors":"Natasha Brusco,&nbsp;Terry Haines,&nbsp;Nicholas F Taylor,&nbsp;Helen Rawson,&nbsp;Leanne Boyd,&nbsp;Christina Ekegren,&nbsp;Helen Kugler,&nbsp;Helen Dawes,&nbsp;Camilla Radia-George,&nbsp;Christine Graven,&nbsp;Keith Hill","doi":"10.1071/AH22296","DOIUrl":"https://doi.org/10.1071/AH22296","url":null,"abstract":"<p><p>Objective Nursing workplace injuries related to staff-assisted patient/resident movement occur frequently, however, little is known about the programs that aim to prevent these injuries. The objectives of this study were to: (i) describe how Australian hospitals and residential aged care services provide manual handling training to staff and the impact of the coronavirus disease 2019 (COVID-19) pandemic on training; (ii) report issues relating to manual handling; (iii) explore the inclusion of dynamic risk assessment; and (iv) describe the barriers and potential improvements. Method Using a cross-sectional design, an online 20-min survey was distributed by email, social media, and snowballing to Australian hospitals and residential aged care services. Results Respondents were from 75 services across Australia, with a combined 73 000 staff who assist patients/residents to mobilise. Most services provide staff manual handling training on commencement (85%; n  = 63/74), then annually (88% n  = 65/74). Since the COVID-19 pandemic, training was less frequent, shorter in duration, and with greater online content. Respondents reported issues with staff injuries (63% n  = 41), patient/resident falls (52% n  = 34), and patient/resident inactivity (69% n  = 45). Dynamic risk assessment was missing in part or in whole from most programs (92% n  = 67/73), despite a belief that this may reduce staff injuries (93% n  = 68/73), patient/resident falls (81% n  = 59/73) and inactivity (92% n  = 67/73). Barriers included insufficient staff and time, and improvements included giving residents a say in how they move and greater access to allied health. Conclusion Most Australian health and aged care services provide clinical staff with regular manual handling training for staff-assisted patient/resident movement, however, issues with staff injuries, as well as patient/resident falls and inactivity, remain. While there was a belief that dynamic in-the-moment risk assessment during staff-assisted patient/resident movement may improve staff and resident/patient safety, it was missing from most manual handling programs.</p>","PeriodicalId":55425,"journal":{"name":"Australian Health Review","volume":"47 3","pages":"331-338"},"PeriodicalIF":1.8,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9568669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Prevalence of Patient Vigilance System management plans before and after rapid response system calls. 快速反应系统呼叫前后患者警戒系统管理计划的流行情况。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH23074
Cindy Chau, Winston Cheung, Vineta Sahai, Kirrilee Phillips, Michelle Waite, Rodney Jacobs, Lawrence Mead
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引用次数: 0
Geospatial distribution of tertiary hospitals across Australian cities. 澳大利亚各城市三级医院的地理空间分布。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22281
Mazen Baazeem, Estie Kruger, Marc Tennant

Objective This study aimed to map the geographic distribution of tertiary hospitals in Australia's most populous cities. Good access to hospital facilities improves the health and welfare of a community. The use of geographic information system (GIS) technology can assist in understanding spacial accessibility to services. Methods Using Quantum GIS, a geodatabase was constructed to incorporate hospital locations and demographic distribution data throughout Australia's 20 most populous cities. Data on the population's age groups were integrated into the geodatabase to investigate the distribution of age groups and their utilisation of access to emergency departments in tertiary public health care. Overall this study reported the geospatial distribution of 89 tertiary hospitals and the demographics of the population in areas around these hospitals. Results The majority of hospitals were located in the three most populated cities of New South Wales (NSW), Sydney, Wollongong and Newcastle, which contain a total of 32 hospitals, with 23 (72%) of the hospitals in Sydney. There were 7.8, 24.0, 53.4 and 81.0% of the population in NSW within 1.5, 3, 6 and 50 km of the hospitals, respectively. The second-highest number of hospitals was in Victoria (n  = 22), with 18 (82%) hospitals located in Melbourne. This was followed by Queensland (n  = 14), with eight (57%) hospitals located in Brisbane. Conclusions The results indicate that 82.2% of the Australian population lives within a 50 km radius of a tertiary hospital, with NSW having higher age distribution percentages than the other states. The results of this study could be used to locate and improve areas of need with a high burden of disease and low accessibility to healthcare services.

目的本研究旨在绘制三级医院在澳大利亚人口最多的城市的地理分布。良好的医院设施可改善社区的健康和福利。地理信息系统(GIS)技术的使用有助于了解服务的空间可及性。方法利用量子地理信息系统(Quantum GIS),构建了一个地理数据库,将澳大利亚20个人口最多的城市的医院位置和人口分布数据整合在一起。人口年龄组的数据已纳入地理数据库,以调查年龄组的分布情况及其利用三级公共卫生保健急诊科的情况。总的来说,这项研究报告了89所三级医院的地理空间分布以及这些医院周围地区的人口统计数据。结果大部分医院位于新南威尔士州(NSW)人口最多的三个城市悉尼、卧龙岗和纽卡斯尔,共32家医院,其中悉尼占23家(72%)。在新南威尔士州,7.8、24.0%、53.4和81.0%的人口分别在距离医院1.5公里、3公里、6公里和50公里的范围内。医院数量第二多的是维多利亚州(n = 22),其中18家(82%)医院位于墨尔本。紧随其后的是昆士兰州(n = 14),有8家(57%)医院位于布里斯班。结果表明,82.2%的澳大利亚人口居住在三级医院半径50公里范围内,其中新南威尔士州的年龄分布百分比高于其他州。这项研究的结果可用于定位和改善疾病负担高、卫生保健服务可及性低的需求地区。
{"title":"Geospatial distribution of tertiary hospitals across Australian cities.","authors":"Mazen Baazeem,&nbsp;Estie Kruger,&nbsp;Marc Tennant","doi":"10.1071/AH22281","DOIUrl":"https://doi.org/10.1071/AH22281","url":null,"abstract":"<p><p>Objective This study aimed to map the geographic distribution of tertiary hospitals in Australia's most populous cities. Good access to hospital facilities improves the health and welfare of a community. The use of geographic information system (GIS) technology can assist in understanding spacial accessibility to services. Methods Using Quantum GIS, a geodatabase was constructed to incorporate hospital locations and demographic distribution data throughout Australia's 20 most populous cities. Data on the population's age groups were integrated into the geodatabase to investigate the distribution of age groups and their utilisation of access to emergency departments in tertiary public health care. Overall this study reported the geospatial distribution of 89 tertiary hospitals and the demographics of the population in areas around these hospitals. Results The majority of hospitals were located in the three most populated cities of New South Wales (NSW), Sydney, Wollongong and Newcastle, which contain a total of 32 hospitals, with 23 (72%) of the hospitals in Sydney. There were 7.8, 24.0, 53.4 and 81.0% of the population in NSW within 1.5, 3, 6 and 50 km of the hospitals, respectively. The second-highest number of hospitals was in Victoria (n  = 22), with 18 (82%) hospitals located in Melbourne. This was followed by Queensland (n  = 14), with eight (57%) hospitals located in Brisbane. Conclusions The results indicate that 82.2% of the Australian population lives within a 50 km radius of a tertiary hospital, with NSW having higher age distribution percentages than the other states. The results of this study could be used to locate and improve areas of need with a high burden of disease and low accessibility to healthcare services.</p>","PeriodicalId":55425,"journal":{"name":"Australian Health Review","volume":"47 3","pages":"379-385"},"PeriodicalIF":1.8,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9568631","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identifying opportunities to optimise the electronic medical record for allied health professionals: a concept mapping study. 确定优化联合医疗专业人员电子病历的机会:一项概念图研究。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22288
Maria Schwarz, Elizabeth C Ward, Anne Coccetti, Joshua Simmons, Sara Burrett, Philip Juffs, Kristy Perkins, Jasmine Foley

Objective To utilise a concept mapping process to identify key opportunities for electronic medical record (EMR) optimisation for allied health professionals (AHPs). Methods A total of 26 participants (allied health managers, clinicians and healthcare consumers) completed the concept mapping process, which included generating statements, and then subsequently sorting all statements into groups, and also ranking each statement for importance and changeability (0 = not important/changeable, 4 extremely important/changeable). Multivariate analysis and multidimensional scaling were then used to identify core priorities for digital optimisation. Results Participants generated 98 discrete statements that were grouped into 13 conceptual clusters. Of these, 36 statements were subsequently determined to fall within the 'green zone' on the Go-Zone plot of importance and changeability (changeability ≥2.44, importance ≥2.79), and formed the set of key optimisation priorities. Clusters with the most items in the Go-Zone plot were 'training and business rules ' and 'service statistics .' Conclusion Concept mapping facilitated identification of 36 key optimisation priorities considered both changeable and important to assist EMR optimisation for AHPs. Addressing these priorities requires action related to end-user skills and training, EMR system capacity, and streamlining of governance and collaboration for the optimisation process.

目的利用概念映射过程来确定联合卫生专业人员(ahp)优化电子病历(EMR)的关键机会。方法共26名参与者(专职健康管理人员、临床医生和医疗保健消费者)完成概念映射过程,包括生成陈述,然后对所有陈述进行分组,并对每个陈述的重要性和可变性进行排名(0 =不重要/可变,4 =极其重要/可变)。然后使用多变量分析和多维尺度来确定数字优化的核心优先级。结果参与者产生了98个离散的陈述,这些陈述被分为13个概念类。其中,36个语句随后被确定在Go-Zone图的重要性和可变性(可变性≥2.44,重要性≥2.79)上属于“绿色区域”,并形成了关键优化优先级集。在Go-Zone图中项目最多的集群是“培训和业务规则”和“服务统计”。结论概念映射有助于识别36个关键优化优先级,这些优先级被认为是可变的,对ahp的EMR优化很重要。解决这些优先事项需要采取与最终用户技能和培训、电子病历系统能力以及为优化过程而简化治理和协作相关的行动。
{"title":"Identifying opportunities to optimise the electronic medical record for allied health professionals: a concept mapping study.","authors":"Maria Schwarz,&nbsp;Elizabeth C Ward,&nbsp;Anne Coccetti,&nbsp;Joshua Simmons,&nbsp;Sara Burrett,&nbsp;Philip Juffs,&nbsp;Kristy Perkins,&nbsp;Jasmine Foley","doi":"10.1071/AH22288","DOIUrl":"https://doi.org/10.1071/AH22288","url":null,"abstract":"<p><p>Objective To utilise a concept mapping process to identify key opportunities for electronic medical record (EMR) optimisation for allied health professionals (AHPs). Methods A total of 26 participants (allied health managers, clinicians and healthcare consumers) completed the concept mapping process, which included generating statements, and then subsequently sorting all statements into groups, and also ranking each statement for importance and changeability (0 = not important/changeable, 4 extremely important/changeable). Multivariate analysis and multidimensional scaling were then used to identify core priorities for digital optimisation. Results Participants generated 98 discrete statements that were grouped into 13 conceptual clusters. Of these, 36 statements were subsequently determined to fall within the 'green zone' on the Go-Zone plot of importance and changeability (changeability ≥2.44, importance ≥2.79), and formed the set of key optimisation priorities. Clusters with the most items in the Go-Zone plot were 'training and business rules ' and 'service statistics .' Conclusion Concept mapping facilitated identification of 36 key optimisation priorities considered both changeable and important to assist EMR optimisation for AHPs. Addressing these priorities requires action related to end-user skills and training, EMR system capacity, and streamlining of governance and collaboration for the optimisation process.</p>","PeriodicalId":55425,"journal":{"name":"Australian Health Review","volume":"47 3","pages":"369-378"},"PeriodicalIF":1.8,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9568725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Client and staff perspectives regarding effective work injury rehabilitation. 客户和员工对有效工伤康复的看法。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22256
Diana Dorstyn, Melissa Oxlad, Sharni Whitburn, Boris Fedoric, Rachel Roberts, Anna Chur-Hansen

Objective Early, targeted treatment is critical to recovery and overall health following a work-related illness or injury. Limited research has explored the important dimensions of work-specific injury rehabilitation from both client and staff perspectives. Methods A total of 17 participants (13 clients with work-related injuries, 3 physiotherapists, 1 project manager) involved in a unique program providing allied health treatment in combination with return-to-work services, were interviewed. Data were analysed using reflexive thematic analysis. Results Four themes were generated: (1) a biopsychosocial approach to rehabilitation; (2) a self-paced environment where client outcomes are optimised through transparent and collaborative team processes; (3) comprehensive care aids client recovery and return to work; and (4) a desire for service expansion is hampered by systemic barriers. Conclusions Injured workers and staff provided very positive feedback about the biopsychosocial supports needed for successful return to work, particularly the use of in-house work-specific simulation tasks as gradual in-vivo exposure and collaboration with scheme stakeholders. How to best provide this holistic care within current legislative requirements remains a challenge.

目的:早期、有针对性的治疗对工伤后的康复和整体健康至关重要。有限的研究从客户和员工的角度探讨了工伤康复的重要维度。方法对17名参与者(13名工伤患者,3名物理治疗师,1名项目经理)进行访谈,这些参与者参与了一个独特的联合健康治疗与重返工作服务相结合的项目。数据分析采用反身性主题分析。结果产生了四个主题:(1)康复的生物心理社会方法;(2)通过透明和协作的团队流程优化客户结果的自定进度环境;(3)综合护理艾滋病患者康复和重返工作岗位;(4)服务扩张的愿望受到体制障碍的阻碍。受伤的工人和员工对成功重返工作岗位所需的生物心理社会支持提供了非常积极的反馈,特别是使用内部工作特定的模拟任务作为逐渐的体内暴露和与计划利益相关者的合作。如何在目前的立法要求下最好地提供这种整体护理仍然是一个挑战。
{"title":"Client and staff perspectives regarding effective work injury rehabilitation.","authors":"Diana Dorstyn,&nbsp;Melissa Oxlad,&nbsp;Sharni Whitburn,&nbsp;Boris Fedoric,&nbsp;Rachel Roberts,&nbsp;Anna Chur-Hansen","doi":"10.1071/AH22256","DOIUrl":"https://doi.org/10.1071/AH22256","url":null,"abstract":"<p><p>Objective Early, targeted treatment is critical to recovery and overall health following a work-related illness or injury. Limited research has explored the important dimensions of work-specific injury rehabilitation from both client and staff perspectives. Methods A total of 17 participants (13 clients with work-related injuries, 3 physiotherapists, 1 project manager) involved in a unique program providing allied health treatment in combination with return-to-work services, were interviewed. Data were analysed using reflexive thematic analysis. Results Four themes were generated: (1) a biopsychosocial approach to rehabilitation; (2) a self-paced environment where client outcomes are optimised through transparent and collaborative team processes; (3) comprehensive care aids client recovery and return to work; and (4) a desire for service expansion is hampered by systemic barriers. Conclusions Injured workers and staff provided very positive feedback about the biopsychosocial supports needed for successful return to work, particularly the use of in-house work-specific simulation tasks as gradual in-vivo exposure and collaboration with scheme stakeholders. How to best provide this holistic care within current legislative requirements remains a challenge.</p>","PeriodicalId":55425,"journal":{"name":"Australian Health Review","volume":"47 3","pages":"339-343"},"PeriodicalIF":1.8,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9571457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Experiences of peer messengers as part of a professional accountability culture change program to reduce unprofessional behaviour: a cross-sectional study across eight hospitals. 作为减少不专业行为的职业问责文化变革项目的一部分,同行信使的经验:一项横跨八家医院的横断面研究。
IF 1.8 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-06-01 DOI: 10.1071/AH22191
Ryan D McMullan, Rachel Urwin, Neroli Sunderland, Kate Churruca, Neil Cunningham, Johanna Westbrook

Objective Professional accountability programs are designed to promote professional behaviours between co-workers and improve organisational culture. Peer messengers play a key role in professional accountability programs by providing informal feedback to hospital staff about their behaviour. Little is known about the experiences of messengers. This study examined the experiences of staff who delivered messages to peers as part of a whole-of-hospital professional accountability program called 'Ethos'. Methods Ethos messengers (EMs) across eight Australian hospitals were invited to complete an online survey. The survey consisted of 17 close-ended questions asking respondents about their experiences delivering messages to peers and their perceptions of the Ethos program. Four open-ended questions asked respondents about rewarding and challenging aspects of being a peer messenger and what they would change about the program. Results Sixty EMs provided responses to the survey (response rate, 41.4%). The majority were from nursing and medical groups (53.4%) and had delivered 1-5 messages to staff (57.7%). Time as an EM ranged from less than 3 months to more than 12 months. A majority had been an EM for more than 12 months (80%; n  = 40). Most agreed they had received sufficient training for the role (90.1%; n  = 48) and had the skills (90.1%; n  = 48), access to support (84.9%; n  = 45) and time to fulfil their responsibilities (70.0%; n  = 30). Approximately a third (34.9%; n  = 15) of respondents indicated that recipients were 'sometimes' or 'never' receptive to messages. Challenging aspects of the role included organising a time to talk with staff, delivering feedback effectively and communicating with peers who lacked insight and were unable to reflect on their behaviour. Conclusions Skills development for peer messengers is key to ensuring the effectiveness and sustainability of professional accountability programs. Training in how to deliver difficult information and respond to negative reactions to feedback was identified by EMs as essential to support their ongoing effectiveness in their role.

专业问责计划旨在促进同事之间的专业行为,改善组织文化。同行信使通过向医院工作人员提供关于其行为的非正式反馈,在专业问责方案中发挥关键作用。人们对信使的经历知之甚少。这项研究调查了作为全院专业问责项目“Ethos”的一部分,向同行传递信息的工作人员的经历。方法邀请澳大利亚八家医院的Ethos信使(EMs)完成一项在线调查。该调查包括17个封闭式问题,询问受访者向同龄人传递信息的经历,以及他们对Ethos项目的看法。四个开放式问题询问受访者作为同行信使的回报和挑战方面,以及他们希望改变该计划的哪些方面。结果有60家医院对调查进行了反馈,回复率为41.4%。大多数来自护理和医疗组(53.4%),向工作人员传递了1-5条信息(57.7%)。作为EM的时间从少于3个月到超过12个月不等。大多数人已经成为新兴市场超过12个月(80%;N = 40)。大多数人认为他们已经接受了足够的培训(90.1%;N = 48),有技能(90.1%;N = 48),获得支持(84.9%;N = 45)和履行职责的时间(70.0%;N = 30)。大约三分之一(34.9%;N = 15)的受访者表示,收件人“有时”或“从不”接受信息。这个角色具有挑战性的方面包括安排时间与员工交谈,有效地提供反馈,以及与缺乏洞察力、无法反思自己行为的同事沟通。同行信使的技能发展是确保专业问责计划有效性和可持续性的关键。新兴市场认为,培训如何提供困难的信息和应对对反馈的负面反应是支持其持续有效发挥作用的必要条件。
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引用次数: 3
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Australian Health Review
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