Pub Date : 2021-01-01DOI: 10.1007/978-3-031-04216-4_25
Ziboud Van Veldhoven, J. Vanthienen
{"title":"Consolidating Academic and Practical Guidelines for Digital Transformation","authors":"Ziboud Van Veldhoven, J. Vanthienen","doi":"10.1007/978-3-031-04216-4_25","DOIUrl":"https://doi.org/10.1007/978-3-031-04216-4_25","url":null,"abstract":"","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"92 1","pages":"279-290"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89188720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
L. Bollweg, Sören Bärsch, R. Lackes, Markus Siepermann, Peter Weber
The digitalization of the retail industry is a disruptive innovation process which endangers the very existence of Local Owner Operated Retail Outlets (LOOROs). Despite the manifold digital options to regain competitive power, LOOROs struggle in their digital transformation and persist often in their traditional business behaviour. As their customers get more and more used to buying via digital channels, they more and more expect the provision of digital services. This paper and the presented survey among 223 LOORO owners from 26 cities in Germany aim to understand why the LOOROs are so hesitant. Our findings show high insecurity among LOOROs about what to do and where to begin the digitalization route. The owners of LOOROs are often decoupled from their near and far business environment. This leads to a wrong self-assessment and implies the risk that the services provided do neither match the competitive environment nor customer expectations.
{"title":"The Digitalization of Local Owner-Operated Retail Outlets: How Environmental and Organizational Factors Drive the Use of Digital Tools and Applications","authors":"L. Bollweg, Sören Bärsch, R. Lackes, Markus Siepermann, Peter Weber","doi":"10.52825/bis.v1i.54","DOIUrl":"https://doi.org/10.52825/bis.v1i.54","url":null,"abstract":"The digitalization of the retail industry is a disruptive innovation process which endangers the very existence of Local Owner Operated Retail Outlets (LOOROs). Despite the manifold digital options to regain competitive power, LOOROs struggle in their digital transformation and persist often in their traditional business behaviour. As their customers get more and more used to buying via digital channels, they more and more expect the provision of digital services. This paper and the presented survey among 223 LOORO owners from 26 cities in Germany aim to understand why the LOOROs are so hesitant. Our findings show high insecurity among LOOROs about what to do and where to begin the digitalization route. The owners of LOOROs are often decoupled from their near and far business environment. This leads to a wrong self-assessment and implies the risk that the services provided do neither match the competitive environment nor customer expectations.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"74 1","pages":"329-341"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85909165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Self-sovereign identity (SSI) is a new paradigm, which puts users back in control of their own digital identity. This does not only strengthen the position of the users but implies new interaction schemes that may improve interoperability and usability. Smart services systems enable the integration of resources and activities and use smart products as boundary objects. As such systems typically involve digital interactions between multiple actors, it can be assumed that utilising SSI has a positive impact on them. To investigate how these potential improvements manifest themselves, we investigate electric vehicle charging as example of a smart service system. At the core of our conceptual analysis is the service process, which we extract from a reference model. Based on a SWOT analysis, we identify areas for transformation and derive an SSI-enabled interaction model for an electric vehicle charging service. The evaluation of the new process shows that SSI can reduce complexity of integration with partners and can provide a better customer experience through simplified registration and authentication. Moreover, SSI might even lead to the disintermediation of actors in the service system. Although SSI is still emerging, our findings underline its relevance as a mechanism to establish trust in smart service systems through the seamless and standardised integration of digital identities for humans, organisations, and things.
{"title":"Exploring Potential Impacts of Self-Sovereign Identity on Smart Service Systems An Analysis of Electric Vehicle Charging Services","authors":"Daniell Richter, Jürgen Anke","doi":"10.52825/bis.v1i.68","DOIUrl":"https://doi.org/10.52825/bis.v1i.68","url":null,"abstract":"Self-sovereign identity (SSI) is a new paradigm, which puts users back in control of their own digital identity. This does not only strengthen the position of the users but implies new interaction schemes that may improve interoperability and usability. Smart services systems enable the integration of resources and activities and use smart products as boundary objects. As such systems typically involve digital interactions between multiple actors, it can be assumed that utilising SSI has a positive impact on them. To investigate how these potential improvements manifest themselves, we investigate electric vehicle charging as example of a smart service system. At the core of our conceptual analysis is the service process, which we extract from a reference model. Based on a SWOT analysis, we identify areas for transformation and derive an SSI-enabled interaction model for an electric vehicle charging service. The evaluation of the new process shows that SSI can reduce complexity of integration with partners and can provide a better customer experience through simplified registration and authentication. Moreover, SSI might even lead to the disintermediation of actors in the service system. Although SSI is still emerging, our findings underline its relevance as a mechanism to establish trust in smart service systems through the seamless and standardised integration of digital identities for humans, organisations, and things.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"1 1","pages":"105-116"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83045607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Shakir, D. Staegemann, M. Volk, N. Jamous, K. Turowski
Microservices and Big Data are renowned hot topics in computer science that have gained a lot of hype. While the use of microservices is an approach that is used in modern software development to increase flexibility, Big Data allows organizations to turn today’s information deluge into valuable insights. Many of those Big Data architectures have rather monolithic elements. However, a new trend arises in which monolithic architectures are replaced with more modularized ones, such as microservices. This transformation provides the benefits from microservices such as modularity, evolutionary design and extensibility while maintaining the old monolithic product’s functionality. This is also valid for Big Data architectures. To facilitate the success of this transformation, there are certain beneficial factors. In this paper, those aspects will be presented and the transformation of an exemplary Big Data architecture with somewhat monolithic elements into a microservice favoured one is outlined.
{"title":"Towards a Concept for Building a Big Data Architecture with Microservices","authors":"A. Shakir, D. Staegemann, M. Volk, N. Jamous, K. Turowski","doi":"10.52825/bis.v1i.67","DOIUrl":"https://doi.org/10.52825/bis.v1i.67","url":null,"abstract":"Microservices and Big Data are renowned hot topics in computer science that have gained a lot of hype. While the use of microservices is an approach that is used in modern software development to increase flexibility, Big Data allows organizations to turn today’s information deluge into valuable insights. Many of those Big Data architectures have rather monolithic elements. However, a new trend arises in which monolithic architectures are replaced with more modularized ones, such as microservices. This transformation provides the benefits from microservices such as modularity, evolutionary design and extensibility while maintaining the old monolithic product’s functionality. This is also valid for Big Data architectures. To facilitate the success of this transformation, there are certain beneficial factors. In this paper, those aspects will be presented and the transformation of an exemplary Big Data architecture with somewhat monolithic elements into a microservice favoured one is outlined.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"2008 1","pages":"83-94"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78659677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
AI and data technologies are a catalyst for fundamental changes to insurance business models. The current upheaval is seeing some incumbent insurers trying to do the same more effectively, while others evolve to fully utilize the new capabilities and users these new technologies bring. At the same time, technologically advanced organizations from outside the sector are entering and disrupting it. Within this upheaval however, there are signs of a convergence towards an ideal and prevailing business model. This research identifies one exemplar incumbent and one disruptor and evaluates whether their models are converging and will become similar eventually. The findings support a high degree of convergence, but some differences are likely to remain even after this transitionary period. The differences identified are firstly in the evaluation of risk and secondly that traditional insurers prioritize revenue generation from what is their primary activity, while new entrants prioritize expanding their user base.
{"title":"Evaluating the New AI and Data Driven Insurance Business Models for Incumbents and Disruptors: Is there Convergence?","authors":"Alex Zarifis, Xusen Cheng","doi":"10.52825/bis.v1i.58","DOIUrl":"https://doi.org/10.52825/bis.v1i.58","url":null,"abstract":"AI and data technologies are a catalyst for fundamental changes to insurance business models. The current upheaval is seeing some incumbent insurers trying to do the same more effectively, while others evolve to fully utilize the new capabilities and users these new technologies bring. At the same time, technologically advanced organizations from outside the sector are entering and disrupting it. Within this upheaval however, there are signs of a convergence towards an ideal and prevailing business model. This research identifies one exemplar incumbent and one disruptor and evaluates whether their models are converging and will become similar eventually. The findings support a high degree of convergence, but some differences are likely to remain even after this transitionary period. The differences identified are firstly in the evaluation of risk and secondly that traditional insurers prioritize revenue generation from what is their primary activity, while new entrants prioritize expanding their user base.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"1 1","pages":"199-208"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90762118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joerg Bueechl, Ralf-Christian Härting, Michael Pressl, R. Kaim
Our explorative, qualitative study uncovers the dynamic processes of agility unleashing or inhibiting potentials within German small and medium sized enterprises through the lens of digitization. Based on an analysis of 22 interviews, we propose a conceptual model, which illuminates antecedents and external determinants of agility and their impact on potentials and performance in organizational settings. In this process we determine digitization both as an external driver and as an internal provider of agility. Resource constraints and traditional leadership styles are SME-specific barriers to agility. How extensively the potentials of agility can be utilized dependents on the moderating factors firm size and department.
{"title":"Potentials and Barriers of Agility in Small and Medi-um Sized Enterprises Insights From Qualitative Research in Germany","authors":"Joerg Bueechl, Ralf-Christian Härting, Michael Pressl, R. Kaim","doi":"10.52825/bis.v1i.69","DOIUrl":"https://doi.org/10.52825/bis.v1i.69","url":null,"abstract":"Our explorative, qualitative study uncovers the dynamic processes of agility unleashing or inhibiting potentials within German small and medium sized enterprises through the lens of digitization. Based on an analysis of 22 interviews, we propose a conceptual model, which illuminates antecedents and external determinants of agility and their impact on potentials and performance in organizational settings. In this process we determine digitization both as an external driver and as an internal provider of agility. Resource constraints and traditional leadership styles are SME-specific barriers to agility. How extensively the potentials of agility can be utilized dependents on the moderating factors firm size and department.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"2013 1","pages":"367-380"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87913302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1007/978-3-031-04216-4_26
Thomas Rehbohm, K. Sandkuhl, C. Cap, Thomas Kemmerich
{"title":"Integrated Security Management of Public and Private Sector for Critical Infrastructures - Problem Investigation","authors":"Thomas Rehbohm, K. Sandkuhl, C. Cap, Thomas Kemmerich","doi":"10.1007/978-3-031-04216-4_26","DOIUrl":"https://doi.org/10.1007/978-3-031-04216-4_26","url":null,"abstract":"","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"34 1","pages":"291-303"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78987066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lutfan Lazuardi, Guardian Yoki Sanjaya, P. B. Ali, Renova Glorya Montesori Siahaan, Lia Achmad, H. Wulandari
: Introduction : Maternal and child health (MCH) is a global priority as health care innovation continues to evolve, including the use of information and communication technology. Studies showed that interoperable information systems can improve the quality of health services and at the same time facilitate the integration of data for the purpose of monitoring and evaluating the performance of health services, especially MCH. Aims : This study aims to identify various maternal and child health information systems used in Indonesia and opportunity of interoperability between systems to support continuum of care services. Methodology: Qualitative descriptive research was conducted in Yogyakarta Province from November to December 2020. This study assessed MCH applications that have been used in public and private primary health care, hospitals, health offices and in the community by identifying their functions and mapped data elements used by each application to assess potential interoperability between systems. The online focus group discussions with various application providers was conducted to explore the challenges of interoperability between digital systems. Results and Discussion : There were 18 maternal and child health information systems have been developed by the government (central and local), health facilities and private sector. The initiation of interoperability between systems has not yet occurred, except to support regular reporting at the health office and Ministry of Health level. Interoperability between information systems required efforts to improve information technology facilities and infrastructure, development of health data standards, strengthening governance and regulation and utilization of data as an effort to monitor, evaluation and continuity of interoperability between systems to support the digitalization of services and routine reporting. Conclusions and Recommendations : Digitalization of MCH services in Indonesia has the opportunity to support the continuum of care through an interoperable system. However, several enabler factors need to be prepared to support interoperability between information systems.
{"title":"Interoperability of Health Digitalization Case Study on Use of Information Technology for Maternal and Child Health Services in Indonesia","authors":"Lutfan Lazuardi, Guardian Yoki Sanjaya, P. B. Ali, Renova Glorya Montesori Siahaan, Lia Achmad, H. Wulandari","doi":"10.52825/bis.v1i.53","DOIUrl":"https://doi.org/10.52825/bis.v1i.53","url":null,"abstract":": Introduction : Maternal and child health (MCH) is a global priority as health care innovation continues to evolve, including the use of information and communication technology. Studies showed that interoperable information systems can improve the quality of health services and at the same time facilitate the integration of data for the purpose of monitoring and evaluating the performance of health services, especially MCH. Aims : This study aims to identify various maternal and child health information systems used in Indonesia and opportunity of interoperability between systems to support continuum of care services. Methodology: Qualitative descriptive research was conducted in Yogyakarta Province from November to December 2020. This study assessed MCH applications that have been used in public and private primary health care, hospitals, health offices and in the community by identifying their functions and mapped data elements used by each application to assess potential interoperability between systems. The online focus group discussions with various application providers was conducted to explore the challenges of interoperability between digital systems. Results and Discussion : There were 18 maternal and child health information systems have been developed by the government (central and local), health facilities and private sector. The initiation of interoperability between systems has not yet occurred, except to support regular reporting at the health office and Ministry of Health level. Interoperability between information systems required efforts to improve information technology facilities and infrastructure, development of health data standards, strengthening governance and regulation and utilization of data as an effort to monitor, evaluation and continuity of interoperability between systems to support the digitalization of services and routine reporting. Conclusions and Recommendations : Digitalization of MCH services in Indonesia has the opportunity to support the continuum of care through an interoperable system. However, several enabler factors need to be prepared to support interoperability between information systems.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"7 1","pages":"317-327"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86535532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Flotyński, P. Sobocinski, Sergiusz Strykowski, Dominik Strugala, P. Buń, F. Górski, K. Walczak
Domain-specific knowledge representation is an essential element of efficient management of professional training. Formal and powerful knowledge representation for training systems can be built upon the semantic web standards, which enable reasoning and complex queries against the content. Virtual reality training is currently used in multiple domains, in particular, if the activities are potentially dangerous for the trainees or require advanced skills or expensive equipment. However, the available methods and tools for creating VR training systems do not use knowledge representation. Therefore, creation, modification and management of training scenarios is problematic for domain experts without expertise in programming and computer graphics. In this paper, we propose an approach to creating semantic virtual training scenarios, in which users’ activities, mistakes as well as equipment and its possible errors are represented using domain knowledge understandable to domain experts. We have verified the approach by developing a user-friendly editor of VR training scenarios for electrical operators of high-voltage installations.
{"title":"Semantic Representation of Domain Knowledge for Professional VR Training","authors":"J. Flotyński, P. Sobocinski, Sergiusz Strykowski, Dominik Strugala, P. Buń, F. Górski, K. Walczak","doi":"10.52825/bis.v1i.64","DOIUrl":"https://doi.org/10.52825/bis.v1i.64","url":null,"abstract":"Domain-specific knowledge representation is an essential element of efficient management of professional training. Formal and powerful knowledge representation for training systems can be built upon the semantic web standards, which enable reasoning and complex queries against the content. Virtual reality training is currently used in multiple domains, in particular, if the activities are potentially dangerous for the trainees or require advanced skills or expensive equipment. However, the available methods and tools for creating VR training systems do not use knowledge representation. Therefore, creation, modification and management of training scenarios is problematic for domain experts without expertise in programming and computer graphics. In this paper, we propose an approach to creating semantic virtual training scenarios, in which users’ activities, mistakes as well as equipment and its possible errors are represented using domain knowledge understandable to domain experts. We have verified the approach by developing a user-friendly editor of VR training scenarios for electrical operators of high-voltage installations.","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"84 1","pages":"139-150"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88954629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"24th International Conference on Business Information Systems Preface","authors":"W. Abramowicz, S. Auer","doi":"10.52825/bis.v1i.70","DOIUrl":"https://doi.org/10.52825/bis.v1i.70","url":null,"abstract":"","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":"12 1","pages":"1"},"PeriodicalIF":7.9,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90239091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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