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"It starts with 'Aloha…'" Stories by the Patient Navigators of Ke Ku'una Na'au Program at The Queen's Medical Center. “从‘阿罗哈’开始……”女王医疗中心Ke Ku'una Na'au项目病人导航员的故事。
Laura Kau'ionlani Nishizaki, Anthony Hereari'i Negrillo, Jonna Minky Ho'opai, Robert Naniole, Damien Hanake'awe, Kehau Pu'ou

The Ke Ku'una Na'au (KKN) navigators were first hired in 2016 at The Queen's Medical Center (QMC) in Honolulu, Hawai'i, with a focus on reducing hospital readmissions for socially and economically vulnerable Native Hawaiian adults. To our knowledge, QMC was the first acute care hospital in the state to implement the use of community health workers into the health care system as navigators for patient needs in the community following discharge. This article tells the story of our experiences as the 5 patient navigators from the Native Hawaiian community during the first 2 years of the program. The article describes how we ended up in this vocation and a summary of what we have learned. We also describe walking with our patients through their journey of healing, a journey which begins at the bedside during hospitalization starting with the moment we say, "Aloha." (A companion article in this issue describes the KKN program history, design, and clinical outcomes in more detail.) We hope these stories are inspirational to others who fill the community health worker role and may walk in our shoes in other health care organizations and/or help support the planning and implementation of similar programs to meet other communities' health needs. We consider the implications for community-clinical linkages.

Ke Ku'una Na'au (KKN)导航员于2016年首次受雇于夏威夷檀香山的女王医疗中心(QMC),重点是减少社会和经济上脆弱的夏威夷原住民成年人的再入院率。据我们所知,QMC是该州第一家在医疗保健系统中使用社区卫生工作者作为患者出院后社区需求导航的急症护理医院。这篇文章讲述了我们作为来自夏威夷土著社区的5名耐心领航员在项目头两年的经历。这篇文章描述了我们是如何结束这个职业的,并总结了我们所学到的东西。我们还描述了与病人一起走过他们的康复之旅,这一旅程始于住院期间的病床边,始于我们说“阿罗哈”的那一刻。(本期的配套文章更详细地描述了KKN项目的历史、设计和临床结果。)我们希望这些故事能够激励那些担任社区卫生工作者角色的人,他们可能会在其他卫生保健组织中扮演我们的角色,并/或帮助支持类似项目的规划和实施,以满足其他社区的卫生需求。我们考虑对社区-临床联系的影响。
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引用次数: 0
A Unique Partnership Between the University of Hawai'i Cancer Center and the University of Guam: Fifteen Years of Addressing Cancer Health Disparities in Pacific Islanders in Hawai'i and Guam. 夏威夷大学癌症中心与关岛大学之间独特的合作关系:解决夏威夷和关岛太平洋岛民癌症健康差异问题十五年。
Hali R Robinett, Rachael T Leon Guerrero, John A Peterson, David C Ward, Neal A Palafox, Carl-Wilhelm Vogel

This manuscript describes the efforts in research, education, and outreach of a unique partnership between the University of Hawai'i Cancer Center and the University of Guam in addressing cancer health disparities faced by Pacific Islanders in Hawai'i, Guam, and other parts of Micronesia. Significant accomplishments of this 15-year collaboration in research, training Micronesian students, and impact on the local communities are highlighted.

本手稿介绍了夏威夷大学癌症中心与关岛大学在研究、教育和外联方面的独特合作,以解决夏威夷、关岛和密克罗尼西亚其他地区的太平洋岛民在癌症健康方面面临的差距。重点介绍了这 15 年的合作在研究、密克罗尼西亚学生培训以及对当地社区的影响方面取得的重大成就。
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引用次数: 0
Building a Patient-Centered Medical-Legal Home in Hawaii's Kalihi Valley. 在夏威夷卡利希谷建立以病人为中心的医疗法律之家。
Dina M Shek, Alicia G Turlington

The Medical-Legal Partnership for Children in Hawai'i (MLPC) has worked to address the social determinants of health for low-income patient-families since 2009. Focused on identifying health-harming legal needs, doctors and lawyers work together to assist families with family law, housing, public benefits, education, employment, civil rights, and other concerns. Providing free, direct legal service in the medical setting allows the medical-legal partnership (MLP) team to identify community-wide concerns such as language access violations, racial discrimination, and unfair policies. These individual concerns then inform systemic advocacy and community engagement efforts. The MLPC Hawai'i team has grown through its experiences working with public housing residents, Micronesian migrant communities, and low-income families, ultimately evolving the national MLP framework to become a patient-centered "medical-legal home." This evolution is possible through the utilization of "rebellious lawyering" concepts of working with, not just on behalf of, community clients. This article will introduce the concept of a medical-legal partnership, provide examples of lessons learned from working alongside vulnerable and resilient communities, and explore the idea of the patient-centered medical-legal home as an innovative program to improve the social determinants of health and reduce health disparities.

夏威夷儿童医疗法律合作组织(MLPC)自 2009 年以来一直致力于解决低收入患者家庭的健康社会决定因素。医生和律师以确定影响健康的法律需求为重点,共同协助家庭解决家庭法、住房、公共福利、教育、就业、民权和其他问题。在医疗环境中提供免费、直接的法律服务,使医疗-法律合作(MLP)团队能够发现社区范围内的问题,如语言障碍、种族歧视和不公平政策等。这些个人关注的问题将为系统性宣传和社区参与工作提供参考。夏威夷医疗法律伙伴关系团队在与公共住房居民、密克罗尼西亚移民社区和低收入家庭的合作中不断成长,最终将国家医疗法律伙伴关系框架发展成为以患者为中心的 "医疗法律之家"。这种演变是通过利用 "反叛律师 "的概念实现的,即与社区客户合作,而不仅仅是代表社区客户。本文将介绍医疗-法律合作伙伴关系的概念,举例说明与弱势和有复原力的社区合作的经验教训,并探讨以患者为中心的医疗-法律之家作为一项创新计划的理念,以改善健康的社会决定因素并减少健康差异。
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引用次数: 0
Engaging a Community Chaplaincy Resource for Interprofessional Health Care Provider Training in Facilitating Family Decision Making for Children at End-of-Life. 利用社区牧师资源进行跨专业卫生保健提供者培训,促进儿童临终时的家庭决策。
Randal K Wada, Lorrie Wong, Anke Flohr, David Kurahara, Robin Arndt, Melodee J Deutsch, Dana Ing, Karol Richardson, Alexander Munro, Lori Kaneshige, Mary Mullis, Mychal Hatae, Cheryl L Albright

Coordinating the care of terminally ill children is difficult for both parents and the health care team. An underutilized resource is spiritual care, such as that provided by Pacific Health Ministry, a community-based nonprofit established to develop hospital ministry training programs in Hawai'i and provide chaplaincy services to local facilities. This paper describes a training exercise, called the Pediatric Interprofessional Program (PIPP), which is modeled after an adult program, the Hawai'i Interprofessional Training for End of Life Communication in the intensive care unit (HITEC-ICU). Both programs were developed to introduce teams of learners consisting of Pacific Health Ministry spiritual care residents, internal medicine or pediatric residents, undergraduate students in nursing, and graduate students in social work to techniques in delivering serious, life-altering information, and the dynamics of working as an interprofessional team through use of progressively unfolding clinical simulations. PIPP facilitators included chaplaincy instructors at Pacific Health Ministry, university faculty, and community practitioners in pediatrics, nursing, and social work. The simulations were conducted at the Translational Health Science Simulation Center (THSSC) of the University of Hawai'i at Mānoa (UHM) School of Nursing and Dental Hygiene (SONDH), with simulated patients from the HealthCAST (Collaborative Acting Simulation Training) program, a collaborative agreement between SONDH and the UHM Department of Theatre and Dance. The training is ongoing, but has thus far demonstrated that interprofessional education programs are feasible across community, academic, and clinical lines, and benefit from the engagement of community resources.

对父母和医疗团队来说,协调对身患绝症的儿童的照顾是很困难的。一个未被充分利用的资源是精神关怀,例如太平洋卫生部提供的精神关怀。太平洋卫生部是一个以社区为基础的非营利组织,成立的目的是在夏威夷开发医院事工培训项目,并为当地设施提供牧师服务。本文描述了一项名为儿科跨专业项目(PIPP)的培训活动,该项目模仿了一项成人项目,即夏威夷重症监护病房临终沟通跨专业培训(HITEC-ICU)。这两个课程都是为了介绍由太平洋卫生部精神护理住院医师、内科或儿科住院医师、护理专业本科生和社会工作专业研究生组成的学习者团队,通过使用逐步展开的临床模拟,学习传递严肃的、改变生活的信息的技术,以及作为一个跨专业团队工作的动态。PIPP的推动者包括太平洋卫生部的牧师导师、大学教师以及儿科、护理和社会工作方面的社区从业人员。模拟是在夏威夷大学Mānoa (UHM)护理和口腔卫生学院(SONDH)的转化健康科学模拟中心(THSSC)进行的,模拟的患者来自HealthCAST(协作表演模拟训练)项目,该项目是SONDH与UHM戏剧和舞蹈系之间的合作协议。培训正在进行中,但迄今为止已经证明跨社区、学术和临床线的跨专业教育计划是可行的,并受益于社区资源的参与。
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引用次数: 0
Greater Community-Clinical Linkages and Attention to Patient Life Stage: Recommendations to Improve Diabetes Self-Management Education in Hawai'i. 更大的社区-临床联系和对患者生命阶段的关注:改善夏威夷糖尿病自我管理教育的建议。
Catherine M Pirkle, Ngoc D Vu, Lindsey SK Ilagan, Stephanie L Cacal, David A Stupplebeen, Blythe Nett

Patients with diabetes regularly carry out multiple disease-management behaviors-taking prescribed medications, following diet and exercise regimens, self-monitoring their blood glucose concentrations, and coping emotionally with the condition-that may require ongoing support from community and clinical resources. Diabetes self-management education (DSME) is an ongoing, patient-centered process that helps provide the knowledge, skills, and ability for self-care. Evidence suggests that DSME is most effective when reinforced by community resources, through what are called community-clinical resources. We conducted a series of qualitative key-informant interviews with DSME coordinators/managers from all counties in Hawai'i to document the landscape of DSME services in the state, focusing specifically on challenges and recommendations. We analysed the results using the socioecological model in order to chart these factors by levels of influence on health care providers, in terms of service provision, and on patients, in terms of DSME utilization. Many interviewees highlighted concerns about low utilization of DSME services, as well as practical implementation challenges (eg, group versus 1-on-1 sessions). Nonetheless, DSME coordinators/managers offered numerous recommendations to improve DSME across Hawai'i, highlighting opportunities for improved community-clinical linkages. Finally, emergent from the interviews were anxieties about increasing numbers of youth with diabetes and insufficient resources for them in DSME or other community-clinical resources. This paper offers suggestions to expand community-clinical linkages and to adapt services provided by DSME to meet patient and community needs. It is particularly timely as Hawai'i is rapidly increasing the number and diversity of DSME programs available.

糖尿病患者有规律地进行多种疾病管理行为——服用处方药物,遵循饮食和运动方案,自我监测血糖浓度,从情感上应对病情——这些可能需要社区和临床资源的持续支持。糖尿病自我管理教育(DSME)是一个持续的、以患者为中心的过程,有助于提供自我保健的知识、技能和能力。有证据表明,通过所谓的社区临床资源,通过社区资源加强DSME是最有效的。我们对来自夏威夷所有县的DSME协调员/管理人员进行了一系列定性的关键信息提供者访谈,以记录该州DSME服务的情况,特别关注挑战和建议。我们使用社会生态学模型对结果进行了分析,以便根据对医疗保健提供者(就服务提供而言)和对患者(就DSME利用而言)的影响程度来绘制这些因素的图表。许多受访者强调了对DSME服务利用率低的担忧,以及实际实施的挑战(例如,小组与1对1会议)。尽管如此,DSME协调员/管理人员提出了许多建议,以改善整个夏威夷的DSME,强调改善社区-临床联系的机会。最后,从访谈中浮现出来的是对越来越多的青少年糖尿病患者的担忧,以及在DSME或其他社区临床资源中为他们提供的资源不足。本文提出了扩大社区与临床联系的建议,并调整DSME提供的服务以满足患者和社区的需求。这是特别及时的,因为夏威夷正在迅速增加DSME项目的数量和多样性。
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引用次数: 0
Community Health Worker (CHW) Movement in Hawai'i: Moving Towards a CHW Association. 夏威夷社区卫生工作者运动:迈向社区卫生工作者协会。
Jessica Yamauchi, Rie L Kuhaulua, Stephanie Moir, Claudia Hartz, Alexis T Barnett-Sherrill, Cristina L Vocalan, Roella V Foronda, Gregg S Kishaba

This editorial presents the perspectives of allies - a group of governmental, university and public health organizations that support the creation of a professional association for CHWs in Hawai'i. We support the efforts of CHWs as they organize and move towards establishing a professional association. Hawai'i CHWs have held monthly meetings starting in 2017 to discuss variety of issues around their work and share information and experiences. A group of CHWs and allies developed a strategic plan in 2018 in preparation to establish a professional association. They shared the results with colleagues from across the state. One desirable outcome for many was a professional CHW association. Such an association could be a forum of shared learning, information sharing, networking, and advocating for workforce and professional development issues, such as training, reimbursement for services, credentials, and certifications. Furthermore, allies support CHW-led efforts to develop an association, for instance, by securing diversified funding sources for CHW trainings, networking, and planning activities. Allies also help by informing supervisors, employers, and policymakers about the importance of trainings and other workforce and professional development for CHWs. A professional association for CHWs in Hawai'i could be useful to many. This editorial provides more insights into this topic.

这篇社论提出了盟友的观点——一组政府、大学和公共卫生组织,支持在夏威夷建立一个卫生工作者专业协会。我们支持卫生工作者的努力,因为他们正在组织和建立一个专业协会。夏威夷的chw从2017年开始每月举行一次会议,讨论他们工作中的各种问题,分享信息和经验。一群chw和盟友在2018年制定了一项战略计划,准备建立一个专业协会。他们与来自全州的同事分享了研究结果。对许多人来说,一个理想的结果是一个专业的CHW协会。这样的协会可以是一个共享学习、信息共享、联网和倡导劳动力和专业发展问题(如培训、服务报销、证书和认证)的论坛。此外,盟国支持CHW领导的发展协会的努力,例如,通过确保CHW培训、网络和规划活动的多样化资金来源。联盟还通过告知主管、雇主和政策制定者培训以及其他劳动力和专业发展对卫生工作者的重要性来提供帮助。在夏威夷成立一个专业的卫生工作者协会对很多人来说都很有用。这篇社论对这个话题提供了更多的见解。
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引用次数: 0
A Culture-Based Family-Centered Health Navigation Intervention for Chronic Disease Management in Native Hawaiians. 夏威夷原住民慢性病管理中以家庭为中心的文化健康导航干预。
Robin ES Miyamoto, Andrea H Hermosura, Debieh Ar Miguel Acido

Greater medical and psychological concerns coupled with disparities in income and education and experiences with cultural distress have created an unprecedented demand for health and mental health services for Native Hawaiians. With 75% of the healthcare system moving to a value-based system within the next 2 years, a low-cost workforce that brings added value will be in high demand. The addition of community health navigators to an existing integrated patient-centered medical home may result in a culturally congruent, preventive, and responsive model of wellness that promotes health equity. The purpose of this paper is to discuss the culturally-based navigation framework we used to implement a pilot program in an integrated primary care setting, describe the intervention that was used, and examine the lessons learned throughout the process. Outcomes will be provided at a later date. We believe that our model will not only redesign an existing clinical practice but also will provide a reproducible model that can be translated into other settings to increase the health care utilization among Native Hawaiians and lead to improved outcomes.

更大的医疗和心理问题,加上收入和教育的差距以及文化痛苦的经历,对夏威夷土著居民的健康和心理健康服务产生了前所未有的需求。在未来两年内,75%的医疗保健系统将转向以价值为基础的系统,因此对能够带来附加值的低成本劳动力的需求将非常大。在现有的以病人为中心的综合医疗之家增加社区健康导航员,可能会产生一种文化上一致的、预防性的和响应性的健康模式,从而促进健康公平。本文的目的是讨论我们用于在综合初级保健环境中实施试点项目的基于文化的导航框架,描述所使用的干预措施,并检查整个过程中获得的经验教训。结果将在晚些时候公布。我们相信,我们的模型不仅将重新设计现有的临床实践,而且将提供一个可复制的模型,可以转化为其他设置,以增加夏威夷原住民的医疗保健利用率,并导致改善的结果。
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引用次数: 0
Ke Ku'una Na'au: A Native Hawaiian Behavioral Health Initiative at The Queen's Medical Center. Ke Ku'una Na'au:皇后医疗中心的夏威夷原住民行为健康倡议。
Jaclyn Kanilehua Kim, Lisa Garrett, Renee Latimer, Laura Kau'ionalani Nishizaki, Jo Ann Kimura, Deborah Taira, Tetine Sentell

Although acute care facilities have not typically focused on resolving the psychosocial determinants of health, new models are emerging. This article provides details of the Ke Ku'una Na'au (KKN) Native Hawaiian Behavioral Health Initiative implemented in 2016 at The Queen's Medical Center in Honolulu, Hawai'i. The program is focused on reducing hospital readmissions for socially and economically vulnerable Native Hawaiian adults and improving their health care outcomes after hospitalization. The program was piloted on 2 medical units to assist patients who identified as Native Hawaiian, were ages 18 and older, and living with chronic diseases, psychosocial needs, and/or behavioral health problems. The program model was developed using a team of Native Hawaiian community health workers referred to as navigators, who were supported by an advanced practice nurse and a project coordinator/social worker. Navigators met patients during their inpatient stay and then followed patients post discharge to support them across any array of interpersonal needs for at least 30 days post-discharge. Goals were to assist patients with attending a post-hospital follow-up appointment, facilitate implementation of the discharge plan, and address social determinants of health that were impacting access to care. In 2017, 338 patients received care from the KKN program, a number that has grown since that time. In 2015, the baseline readmission rate for Native Hawaiians on the 2 medical units was 16.6% (for 440 Native Hawaiian patients in total). In 2017, the readmission rate for Native Hawaiians patients on the two medical units was 12.6% (for 445 Native Hawaiian patients, inclusive of KKN patients) (P=.092). This decrease suggests that the KKN program has been successful at reducing readmissions for vulnerable patients and, thus, improving care for Native Hawaiians in the health system generally. The KKN program has offered relevant, culturally sensitive care meeting a complex, personalized array of needs for over 338 patients and has shown demonstrated success in its outcomes. This information will be useful to other acute care organizations considering similar programs.

虽然急症护理机构通常不注重解决健康的心理社会决定因素,但新的模式正在出现。本文提供了2016年在夏威夷檀香山女王医疗中心实施的Ke Ku'una Na'au (KKN)夏威夷原住民行为健康倡议的细节。该方案的重点是减少社会和经济上处于弱势的夏威夷土著成年人的再入院率,并改善他们住院后的医疗保健结果。该方案在2个医疗单位试行,以帮助被认定为夏威夷原住民、年龄在18岁及以上、患有慢性病、社会心理需求和/或行为健康问题的患者。该方案模型是由一组被称为导航员的夏威夷土著社区卫生工作者开发的,他们得到一名高级执业护士和一名项目协调员/社会工作者的支持。导航员在病人住院期间会见他们,然后在病人出院后的至少30天内跟踪他们,以支持他们解决任何一系列的人际需求。目标是协助患者参加出院后随访预约,促进出院计划的实施,并解决影响获得护理的健康社会决定因素。2017年,有338名患者接受了KKN计划的护理,这一数字自那时以来一直在增长。2015年,这两个医疗单位的夏威夷原住民基线再入院率为16.6%(总共有440名夏威夷原住民患者)。2017年,这两个医疗单位的夏威夷原住民患者再入院率为12.6%(445名夏威夷原住民患者,包括KKN患者)(P= 0.092)。这一减少表明KKN计划在减少弱势患者的再入院方面取得了成功,因此,总体上改善了卫生系统对夏威夷原住民的护理。KKN项目为超过338名患者提供了相关的、文化敏感的护理,满足了复杂的、个性化的一系列需求,并取得了成功。这一信息将是有用的其他急性护理组织考虑类似的方案。
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引用次数: 0
Community-Clinical Linkages Supported by the Centers for Disease Control and Prevention: The Hawai'i Department of Health Perspective. 由疾病控制和预防中心支持的社区-临床联系:夏威夷卫生部的观点。
Lola Irvin, Tetine L Sentell
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引用次数: 0
Community Demand, Academic Partnership, and the Birth ofthe Bachelor of Social Work Program Distance Education Option. 社区需求、学术合作与社会工作学士课程远程教育选择的诞生。
Michael C DeMattos

Social Work in Action is a solicited column from the social work community in Hawai'i. It is edited by HJMPH Contributing Editor Sophia Kim PhD, of the Myron B. Thompson School of Social Work at the University of Hawai'i at Manoa.

《行动中的社会工作》是一个来自夏威夷社会工作社区的征集专栏。本文由HJMPH特约编辑、夏威夷大学马诺阿分校Myron B. Thompson社会工作学院的Sophia Kim博士编辑。
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引用次数: 0
期刊
Hawai'i journal of medicine & public health : a journal of Asia Pacific Medicine & Public Health
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