This case study excerpted from a white paper by HSS, Denver, CO, demonstrates how an integrated approach to addressing the problem of violence in healthcare through staff training and adopting environmental controls can significantly improve employee safety, business measures and practices, and allow staff to focus on providing high quality patient-focused care. For the complete white paper, go to the following link: http://hss-us.com/wp-content/uploads/2014/11/EDSafe-TEAM-Methodist-White-Paper-2014. pdf.
{"title":"Reducing the risk of patient-generated violence in healthcare: a case study.","authors":"Jeff Puttkammer, Carla Moreno","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This case study excerpted from a white paper by HSS, Denver, CO, demonstrates how an integrated approach to addressing the problem of violence in healthcare through staff training and adopting environmental controls can significantly improve employee safety, business measures and practices, and allow staff to focus on providing high quality patient-focused care. For the complete white paper, go to the following link: http://hss-us.com/wp-content/uploads/2014/11/EDSafe-TEAM-Methodist-White-Paper-2014. pdf.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"114-120"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35994699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this article, the author analyzes the possible reasons for the reported drop in hospital violence in the 2016IAHSS Crime Survey compared to previous surveys. He also reviews the one statistic that has remained constant in all the recent crime surveys and recommends an approach in violence prevention programs that may prove successful in reducing workplace violence and staff injuries.
{"title":"The battle against violence in U.S. hospitals: an analysis of the recent I IAHSS Foundation's healthcare crime surveys.","authors":"Karim H Vellani","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>In this article, the author analyzes the possible reasons for the reported drop in hospital violence in the 2016IAHSS Crime Survey compared to previous surveys. He also reviews the one statistic that has remained constant in all the recent crime surveys and recommends an approach in violence prevention programs that may prove successful in reducing workplace violence and staff injuries.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"56-61"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35994691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Providing great customer service is extremely critical in the healthcare setting, especially when it comes to HCAHBPS (Hospital Consumer Assessment of Health care Providers and Systems) scores, the author says. While there are several service training programs within healthcare, they often require six to eight minutes of interaction with patients or guests. This works well for clinical staff, he says, but when it comes to non-clinical staff, including security officers, many times they only have fifteen or thirty seconds to create positive patient or guest experience. In this article he describes Extreme Customer Service
{"title":"Increasing your HCAHPS scores with Extreme Customer Service.","authors":"Joe Clouarte","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Providing great customer service is extremely critical in the healthcare setting, especially when it comes to HCAHBPS (Hospital Consumer Assessment of Health care Providers and Systems) scores, the author says. While there are several service training programs within healthcare, they often require six to eight minutes of interaction with patients or guests. This works well for clinical staff, he says, but when it comes to non-clinical staff, including security officers, many times they only have fifteen or thirty seconds to create positive patient or guest experience. In this article he describes Extreme Customer Service</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"100-104"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35994696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In states which permit the use of medical cannabis, a number of problems have arisen for hospitals when they admit patients which have such permission, the author reports. In this article he presents the many issues that medical cannabis will create and stresses that now is the time to prepare the strategy to address these issues.
{"title":"Are you ready for Medical Cannabis?","authors":"Paul M Sarnese","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>In states which permit the use of medical cannabis, a number of problems have arisen for hospitals when they admit patients which have such permission, the author reports. In this article he presents the many issues that medical cannabis will create and stresses that now is the time to prepare the strategy to address these issues.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"5-8"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35995033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In every community human trafficking has become more apparent to healthcare providers. Children who are missing are at risk for ex- ploitation and harm. In response to the identification of missing youths in the emergency room setting, a guideline has been developed as a tool for healthcare providers to identify and appropriately respond to a child who is reported missing and at risk for harm. In this article, the author provides guidance for security and other ER personnel on how to identify such children.
{"title":"If we're not looking, the children will remain missing.","authors":"Kathleen Hackett","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>In every community human trafficking has become more apparent to healthcare providers. Children who are missing are at risk for ex- ploitation and harm. In response to the identification of missing youths in the emergency room setting, a guideline has been developed as a tool for healthcare providers to identify and appropriately respond to a child who is reported missing and at risk for harm. In this article, the author provides guidance for security and other ER personnel on how to identify such children.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"9-14"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35995034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this article, the author reviews the four elements of disaster preparation that healthcare facilities should have in place to respond effectively in an emergency situation.
在这篇文章中，作者回顾了灾害准备的四个要素，医疗机构应该在紧急情况下有效应对。
{"title":"Disaster preparedness and response in healthcare: a review of the basics.","authors":"John M Demming","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>In this article, the author reviews the four elements of disaster preparation that healthcare facilities should have in place to respond effectively in an emergency situation.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"29-32"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35994688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The availability of an Early Intervention Program for at-risk children in New Jersey's city with the highest crime rate and poverty level has been enhanced several fold by a volunteer escort service provided by security officers of hospitals which serve the community. In this article, the lead author and contributors explain in detail how an Early Intervention Program works and the key contribution to its success by hospital security escorts.
{"title":"Security's role in supporting a hospital's Early Intervention Program for inner city children.","authors":"Maria P Emerson","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The availability of an Early Intervention Program for at-risk children in New Jersey's city with the highest crime rate and poverty level has been enhanced several fold by a volunteer escort service provided by security officers of hospitals which serve the community. In this article, the lead author and contributors explain in detail how an Early Intervention Program works and the key contribution to its success by hospital security escorts.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"15-24"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35995035","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The formation of well trained, organized, and supervised clinical staff working in collaboration with security officers, has resulted in a reduction of work-place violence injuries to staff, according to the authors. In addition, the rate of restraint deployment for disruptive patients has also been reduced.
{"title":"How an acute care hospital reduced workplace violence injuries by more than 50 percent in a single year.","authors":"Daniel J Coss, Patrice Wilson, Barbara Schultz","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The formation of well trained, organized, and supervised clinical staff working in collaboration with security officers, has resulted in a reduction of work-place violence injuries to staff, according to the authors. In addition, the rate of restraint deployment for disruptive patients has also been reduced.</p>","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"32 2","pages":"110-113"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"35994698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-01-01DOI: 10.1142/9789813202658_0044
Mark D. Weinstein
{"title":"The British Are Coming","authors":"Mark D. Weinstein","doi":"10.1142/9789813202658_0044","DOIUrl":"https://doi.org/10.1142/9789813202658_0044","url":null,"abstract":"","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"64054751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Civil unrest in Ferguson, Missouri: security's role in preparing for man-made surge events.","authors":"Richard C Bartram","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":73772,"journal":{"name":"Journal of healthcare protection management : publication of the International Association for Hospital Security","volume":"31 2","pages":"1-9"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"34040701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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