{"title":"On the (future) role of on-demand insurance: market landscape, business model and customer perception","authors":"Angela Zeier Röschmann, Matthias Erny, Joël Wagner","doi":"10.1057/s41288-022-00265-7","DOIUrl":"https://doi.org/10.1057/s41288-022-00265-7","url":null,"abstract":"","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"20 1","pages":"603 - 642"},"PeriodicalIF":0.0,"publicationDate":"2022-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74437200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-07DOI: 10.1057/s41288-021-00257-z
Christian Eckert, Christof Neunsinger, Katrin Osterrieder
{"title":"Managing customer satisfaction: digital applications for insurance companies","authors":"Christian Eckert, Christof Neunsinger, Katrin Osterrieder","doi":"10.1057/s41288-021-00257-z","DOIUrl":"https://doi.org/10.1057/s41288-021-00257-z","url":null,"abstract":"","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"11 1","pages":"569 - 602"},"PeriodicalIF":0.0,"publicationDate":"2022-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78350243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-09DOI: 10.1057/s41288-021-00263-1
Jassem Alokla, A. Daynes, Paraskevas Pagas, Panagiotis Tzouvanas
{"title":"Solvency determinants: evidence from the Takaful insurance industry","authors":"Jassem Alokla, A. Daynes, Paraskevas Pagas, Panagiotis Tzouvanas","doi":"10.1057/s41288-021-00263-1","DOIUrl":"https://doi.org/10.1057/s41288-021-00263-1","url":null,"abstract":"","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"1 1","pages":"847 - 871"},"PeriodicalIF":0.0,"publicationDate":"2022-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80889214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-08DOI: 10.1057/s41288-021-00262-2
Ning Wang
{"title":"A dynamic analysis of the demand for life insurance during the 2008 financial crisis: evidence from the panel Survey of Consumer Finances","authors":"Ning Wang","doi":"10.1057/s41288-021-00262-2","DOIUrl":"https://doi.org/10.1057/s41288-021-00262-2","url":null,"abstract":"","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"11 1","pages":"1-27"},"PeriodicalIF":0.0,"publicationDate":"2022-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75556285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01Epub Date: 2021-10-04DOI: 10.1057/s41288-021-00243-5
Petr Jakubik, Saida Teleu
The recent COVID-19 outbreak and significant increase in resulting global uncertainty poses many challenges to financial sectors. Many regulators took measures to safeguard the resilience of financial institutions by requesting postponements of dividend distributions until uncertainties about further development diminished. Specifically, on 2 April 2020, the European Insurance and Occupational Pensions Authority issued a statement requesting that re/insurers suspend all discretionary dividend distributions and share buybacks aimed at remunerating shareholders. Although the goal was to strengthen the overall financial stability of the sector, it may have negatively influenced insurers' equity prices in the short term. Hence, this paper empirically investigates this potential effect using an event study methodology. Although negative drops were observed in some cases, the obtained empirical results suggest that they were not statistically significant for the European insurers' equity market when considering the event windows covering several days after the statement was published.
最近的COVID-19疫情及其导致的全球不确定性大幅增加,给金融部门带来了许多挑战。许多监管机构采取措施,要求推迟股息分配,直到未来发展的不确定性减少,以保障金融机构的弹性。具体而言,2020年4月2日,欧洲保险和职业养老金管理局(European Insurance and Occupational Pensions Authority)发布了一份声明,要求再保险/保险公司暂停所有可自由支配的股息分配和旨在回报股东的股票回购。虽然目标是加强保险行业的整体财务稳定性,但它可能在短期内对保险公司的股价产生负面影响。因此,本文采用事件研究方法对这种潜在影响进行了实证研究。尽管在某些情况下观察到负下降,但所获得的实证结果表明,当考虑到声明发布后几天的事件窗口时,它们对欧洲保险公司的股票市场没有统计学意义。
{"title":"Suspension of insurers' dividends as a response to the COVID-19 crisis: evidence from the European insurance equity market.","authors":"Petr Jakubik, Saida Teleu","doi":"10.1057/s41288-021-00243-5","DOIUrl":"https://doi.org/10.1057/s41288-021-00243-5","url":null,"abstract":"<p><p>The recent COVID-19 outbreak and significant increase in resulting global uncertainty poses many challenges to financial sectors. Many regulators took measures to safeguard the resilience of financial institutions by requesting postponements of dividend distributions until uncertainties about further development diminished. Specifically, on 2 April 2020, the European Insurance and Occupational Pensions Authority issued a statement requesting that re/insurers suspend all discretionary dividend distributions and share buybacks aimed at remunerating shareholders. Although the goal was to strengthen the overall financial stability of the sector, it may have negatively influenced insurers' equity prices in the short term. Hence, this paper empirically investigates this potential effect using an event study methodology. Although negative drops were observed in some cases, the obtained empirical results suggest that they were not statistically significant for the European insurers' equity market when considering the event windows covering several days after the statement was published.</p>","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"47 4","pages":"785-816"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8489550/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39501981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01Epub Date: 2021-04-06DOI: 10.1057/s41288-021-00211-z
Thomas R Berry-Stölzle, Jianren Xu
We empirically examine the effect of local religious beliefs on the risk-taking behaviour of U.S. life insurers headquartered in that region. We distinguish between insurers that predominantly write annuities and insurers that predominantly write life insurance policies; the annuity business is relatively riskier than writing life insurance. Insurers headquartered in high-Catholic or low-Protestant areas are more likely to be annuity writers. Annuity writers located in high-Catholic or low-Protestant areas invest more in risky assets and exhibit higher investment return volatilities, as well as a higher volatility of their return on assets. Overall, our results suggest that local culture has significant influences on life insurers' behaviour.
Supplementary information: The online version contains supplementary material available at 10.1057/s41288-021-00211-z.
{"title":"Local religious beliefs and insurance companies' risk-taking behaviour.","authors":"Thomas R Berry-Stölzle, Jianren Xu","doi":"10.1057/s41288-021-00211-z","DOIUrl":"https://doi.org/10.1057/s41288-021-00211-z","url":null,"abstract":"<p><p>We empirically examine the effect of local religious beliefs on the risk-taking behaviour of U.S. life insurers headquartered in that region. We distinguish between insurers that predominantly write annuities and insurers that predominantly write life insurance policies; the annuity business is relatively riskier than writing life insurance. Insurers headquartered in <i>high</i>-Catholic or <i>low</i>-Protestant areas are more likely to be annuity writers. Annuity writers located in <i>high</i>-Catholic or <i>low</i>-Protestant areas invest more in risky assets and exhibit higher investment return volatilities, as well as a higher volatility of their return on assets. Overall, our results suggest that local culture has significant influences on life insurers' behaviour.</p><p><strong>Supplementary information: </strong>The online version contains supplementary material available at 10.1057/s41288-021-00211-z.</p>","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"47 2","pages":"242-278"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8022316/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"25579612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1057/s41288-021-00260-4
C. Courbage, M. Golnaraghi
{"title":"Extreme events, climate risks and insurance","authors":"C. Courbage, M. Golnaraghi","doi":"10.1057/s41288-021-00260-4","DOIUrl":"https://doi.org/10.1057/s41288-021-00260-4","url":null,"abstract":"","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"26 1","pages":"1 - 4"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78331796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01Epub Date: 2021-04-23DOI: 10.1057/s41288-021-00229-3
Wael Hemrit
This study investigates the potential effect of economic policy uncertainty, geopolitical risk, non-oil output, inflation and corporate governance features on insurance companies in Saudi Arabia using quarterly data over the period 2013-2019. More specifically, we apply estimation method panel autoregressive distributed lag (ARDL) to model the long- and short-term relationships. Our empirical results reveal negative short-term effects of geopolitical risk and uncertainty about government economic policy on insurance demand. However, the effect of the latter is not permanent. Our results support the assumed 'demand following theory' in the long-term, which, in turn, is an indication of the fact that the demand for insurance policies is dependent on economic growth and more susceptible to inflation. Our evidence shows that corporate governance has a significant effect on insurance demand in the long term, whereas a Shariah board has no significant impact.
{"title":"Does insurance demand react to economic policy uncertainty and geopolitical risk? Evidence from Saudi Arabia.","authors":"Wael Hemrit","doi":"10.1057/s41288-021-00229-3","DOIUrl":"https://doi.org/10.1057/s41288-021-00229-3","url":null,"abstract":"<p><p>This study investigates the potential effect of economic policy uncertainty, geopolitical risk, non-oil output, inflation and corporate governance features on insurance companies in Saudi Arabia using quarterly data over the period 2013-2019. More specifically, we apply estimation method panel autoregressive distributed lag (ARDL) to model the long- and short-term relationships. Our empirical results reveal negative short-term effects of geopolitical risk and uncertainty about government economic policy on insurance demand. However, the effect of the latter is not permanent. Our results support the assumed 'demand following theory' in the long-term, which, in turn, is an indication of the fact that the demand for insurance policies is dependent on economic growth and more susceptible to inflation. Our evidence shows that corporate governance has a significant effect on insurance demand in the long term, whereas a Shariah board has no significant impact.</p>","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"47 2","pages":"460-492"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8062852/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38847879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01Epub Date: 2022-06-20DOI: 10.1057/s41288-022-00274-6
Isabelle Flückiger, Meryem Duygun
{"title":"New technologies and data in insurance.","authors":"Isabelle Flückiger, Meryem Duygun","doi":"10.1057/s41288-022-00274-6","DOIUrl":"https://doi.org/10.1057/s41288-022-00274-6","url":null,"abstract":"","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":" ","pages":"495-498"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9207882/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"40401921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01Epub Date: 2021-11-16DOI: 10.1057/s41288-021-00258-y
Davide Lanfranchi, Laura Grassi
The insurance industry is innovating. Business models, services and processes are rapidly evolving, largely backed by technological developments. The particular historical context of COVID-19 provides a suitable case to understand the relevance of exploiting technology to react quickly to traditional and emerging risks. Focusing on the initiatives put in place by the most influential insurance companies at the global level, we have framed the innovation mechanisms in the industry, highlighting four rationales underpinning these initiatives (Adaption, Expansion, Reaction and Aggression), which differ according to the relevance of the technology in use and innovation to the portfolio of risks covered. Overall, it emerges that insurance companies have the room and capability to innovate, in many cases using technological applications to cover new and existing risks. While the initiatives studied concern the entire value chain, basic primary activities, such as product development, sales and claims management, show that innovation based on new or existing technology determines the success and competitiveness of the business.
{"title":"Examining insurance companies' use of technology for innovation.","authors":"Davide Lanfranchi, Laura Grassi","doi":"10.1057/s41288-021-00258-y","DOIUrl":"https://doi.org/10.1057/s41288-021-00258-y","url":null,"abstract":"<p><p>The insurance industry is innovating. Business models, services and processes are rapidly evolving, largely backed by technological developments. The particular historical context of COVID-19 provides a suitable case to understand the relevance of exploiting technology to react quickly to traditional and emerging risks. Focusing on the initiatives put in place by the most influential insurance companies at the global level, we have framed the innovation mechanisms in the industry, highlighting four rationales underpinning these initiatives (<i>Adaption</i>, <i>Expansion</i>, <i>Reaction</i> and <i>Aggression</i>), which differ according to the relevance of the technology in use and innovation to the portfolio of risks covered. Overall, it emerges that insurance companies have the room and capability to innovate, in many cases using technological applications to cover new and existing risks. While the initiatives studied concern the entire value chain, basic primary activities, such as product development, sales and claims management, show that innovation based on new or existing technology determines the success and competitiveness of the business.</p>","PeriodicalId":75009,"journal":{"name":"The Geneva papers on risk and insurance. Issues and practice","volume":"47 3","pages":"520-537"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8593633/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39754284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}